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HHEERRDDOO11

Warranty RegistrationRegister your warranty at:

www.homentry.com.au/warranty or www.homentry.co.nz/warranty

1

CONTENTS PAGESAFETY INSTRUCTIONS . . . . . . . 1CARTON INVENTORY . . . . . . . . . .2TOOLS REQUIRED . . . . . . . . . . . .2DOOR REQUIREMENTS . . . . . . . .2CONTROL PANEL . . . . . . . . . . . . . .3OPERATING MANUAL RELEASE .4PREPARE & TEST THE DOOR . . .5PINNING THE DOOR . . . . . . . . . . .6INSTALLATION PROCEDURE . . . .7ADJUSTMENT & TESTING . . . . .8-9INSTALL THE PROTECTOR SYSTEM . . . . . . . . . . . . . . . . . . . .10

AUDIBLE BEEP . . . . . . . . . . . . . . .11PARTIAL OPENING . . . . . . . . . . . .11WIRELESS PROGRAMMING . . . .12OPERATING YOUR OPENER . . .13MAINTAINING YOUR OPENER . . 13CARE OF YOUR OPENER . . . . . 13SPECIFICATION . . . . . . . . . . . . . .13WIRING . . . . . . . . . . . . . . . . . . . . .14TROUBLESHOOTING . . . . . . . . .15DIAGNOSTIC CHART . . . . . . . . . .16WARRANTY . . . . . . . . . . . . . . .17-18

The opener must not be used on a wicketdoor (door withi n a door) .

The obs truc tion detection beams must beused for a ll ins tallations where the closingforc e as measured on the bot tom of thedoor i s ov er 400 N (40 kgf) . Excessive forcewill interfere with the proper operation of thesafety reverse system or damage the garagedoor.

Aft er ins tallation, ensure that the parts ofthe door do no t extend over publ icfootpa ths or roads.

Install the wireless wall control (or anyadditional wall control) in a location wherethe garage door is vis ib le away frommov ing parts , at a height of a t least 1.5 mand out of the reach of chil dren. Do notallow chi ldre n to ope rate pus h button(s) ortransmit ter(s). Serious personal injury from aclosing garage door may result from misuse ofthe opener.

Permanentl y fasten the Warni ng Labels inpromi nent places, adjacent to wall controlsand manual release mechanisms as areminder of safe operating procedures.

Activate opener onl y when the door is infu ll v iew, free of obstructions and theopener is prope rly adjus ted. No one shouldenter or l eave the garage whi le the door isin moti on.

Do not allow chi ldren to play near the door,or w ith door c ontrol s.

If the supply cord is damaged, it must bereplaced by the manufacturer, its serviceagent or similarly qualified persons in order toavoid hazard.

Disconne ct electric powe r to the garagedoor opener before making repair s o rremovi ng c overs .KEEP THESE INSTRUCTIONS

WARNING• Failure to compl y with the followin g instru ctions may result in serious personal injury or property da mage.• Read and f oll ow all ins truc tions care ful ly.• The garage door opener is designed and tested to offer safe servic e provided it is instal led and operat ed in s tri ct accorda nce with the inst ruct ions in this manual .

These safety alert s ymbols mean WARNING : A possible risk to pers onal safety or propert y damage exis ts .

3.0

NOTE: If you r garage has no service entrance door, we recomme nd an outside quick release must be ins talled.This acc essory allows manu al operati on of the garage door from outs ide in ca se of p ower failure .

Keep gara ge door bala nced. Do not let thegarage door opener compensate for a binding orsticking garage door. Sticking, binding orunbalanced doors must be repaired beforeinstalling this opener.

Do not wear ri ngs, watches or loose clothingwhile installing or servicing a garage door opener.Wear gloves and suitable protective clothingwhere appropriate.

Frequent ly examine the door inst allation, inparticular cable, springs and mountings for signsof wear, damage or imbalance. Do not use ifrepair or adjustment is needed since springs andhardware are under extreme tension and a faultcan cause serious personal injury.

To avoid serious personal injury fromentanglement, remov e all rope s, chains andlock s conne cted to the ga rage door beforeinstalling the door opener.

Inst allation and wiring must be in compliancewith your local building and electrical codes.

The safety reverse system t est is veryimport ant . Your garage door MUST reverse oncontact with a 40 mm obstacle placed on the floor.Failure to properly adjust the opener may result inserious personal injury from a closing garagedoor. Repeat the te st once a mont h and makeany necessary adjus tment s.

This appliance is not intended for use by persons(including children) with reduced physical, sensoryor mental capablities, or lack of experience andknowledge, unless they have been givensupervision or instruction concerning use of theappliance by a person responsible for their safety.

Aut omat ic Drive - Keep away from the area ofthe door as it may operate unexpectedly.

This ope ner should not be ins talled in a dampor w et spac e expos ed to wea ther.

START BY READING THESE IMPORTANT SAFETY INSTRUCTIONS

3.0

3.0

3.0

1. Instruction manual (this document)2. Stop collar3. Clamp bracket, plate, washers (2) and nuts (2)4. Release handle, cord and risk of entrapment card5. HE952 Transmitters (2) 6. Self tapping screws (2)7. Weight bar8. Weight bar screws (2), washers (2) and nuts (2)9. Warning label and risk of entrapment label

10. Opener

CARTON INVENTORY1

13 mm, 10 mm, 8 mm

5.5 mm

TOOLS REQUIRED2

1. Ladder 2. Adjustable wrench for U-bolts already installed

on the door3. 8 mm socket, 10 mm socket and 13 mm extended

socket and socket wrench4. 300 mm socket extension (for minimum side-room

installations)5. Drill and 5.5 mm drill bit6. Philips-head screwdriver7. Marker pen8. Door stand or similar device to safely support door

(not shown)

DOOR REQUIREMENTS3

Ensure that there is at least 40 mm from the edge of the curtain to the edge of the bracket. If the roller doordrum is on the edge of the curtain or is a smaller diameter, additional clearance may be required.

Assemble the opener to the door axle and the exisitng door bracket using the U clamp assembly provided.Tighten to 25-28 Nm. Full installation process is in section 12.

95 mm

Minimum distance from edge of curtain to edge of door bracket 40 mm

95 mmDirect c lampingmethod

The HERDO1 is suitable for spring balanced Residential Rolling garage doors with:

• Maximum door height of 4.5 m

• Maximum curtain area of 10.5 m2

• Maximum door mass of 60 kg

*The obstruction detection beams must be installed if the force at the edge of the closing door exceeds 400 N(40 kgf). Door axle diameter must not exceed 35 mm.

2

3

DN UP P S

6 6

1 2 3

7

123 2

4

1

2 3 4 58

1. Terminal Block: used for external accessories (see chart below).

NOTE: The terminal block is behind a plastic cover in the back housing. Use a small screwdriver to lever open the plastic cover if access to the terminal block is required. All wires should be secured appropriately.

2. DN Button: used to drive door DOWN.

3. UP Button: used to drive door UP.

4. P Button: used to “PROGRAM” the DOOR LIMITS.

5. S Button: used to “SAVE” the “REMOTE CONTROLS”.

6. LEDs: 1. Program DOWN, and Diagnostic code indicator Number 1.2. Program UP indicator.3. Diagnostic code indicator Number 2

7. Control Button: Used to activate the door when remote controls are not available. Open - Stop - Close.

8. Courtesy Light: turns on during operation and automatically turns off after 3 minutes.

No Functi on Colour Polarity Comment

1 Push button Red +ve Dry contact input for push button wired wall controls:

2 Common White -ve Common terminal for push button, obstruction detection beams & accessory power:

2 Common White -ve Common terminal for push button, IR Beam & accessory power:

3 Obstruction Detection Beams

Grey +ve IR Beam Input: (pulsing type only)

4 Accessory Power Green +ve 24v dc 50 mA accessory output available for a universal receiver

CONTROL PANEL 4

Release cable

Rope

Manual release warning label

Release handle

Overhand knot

DOWN Arrowbutton

UP Arrowbutton

Learnbutton

Learn Limitsbutton

THE RELEASE HANDLE & CORD5

4

Manual release warning label

Release handle

Overhand knot

To disengage the ope nerPull the release cord down firmly, (opener will make a clicking noise).

To re-enga ge the opene rPull the release cord down firmly,(opener will make a clicking noise).

Disabl e all locks and remov e any ropes connected to t he garage door.Take care when operat ing the manual release as an open door may fall rapidly due t o weak orbroken spri ngs, or be ing out of bal ance.

OPERATING THE MANUAL RELEASE6

The manual release mechanism enables the door to bemanually operated during power outages or in an emergency.

The RED Manual Release cord is preassembled to theopener. When the opener is installed the handle should be nohigher then 1.8 metres from the floor. The cord may need tobe extended.

DO NOT DISENGAGE THE OPENER TO MANUALOPERATION WITH CHILDREN , PERSONS OROTHER OBJECTS INCLUDING MOTOR VEHICLES

WITHIN THE DOORWAY: (The door is under significant tensionand if the door has developed a fault or incorrect tension, itmay be unsafe and may fall rapidly.)

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5

TESTING THE DOOR7

Non opener side Opener side



Boss 1

• The stop collar (inset 1) is required to be installed on the opposite side of the door to where the opener is to be installed.

• Ensure the U-Bolt holding the door shaft to the door bracket is tightly secure.

(NOTE : This U-Bolt must not be removed or loosened)

• Remove the bolt assembly from the plastic stop collar. Open the collar as wide as possible and push it onto the door shaft.

• Fit the stop collar hard against the boss of the door drum. Reinstall the bolt assembly onto the stop collar and tighten.

INSTALLING THE STOP COLLAR8

• Place the weight in the centre of the door (as shown).

• Use a pencil to mark the two hole positions.

• If the door curtain does not have a handle you will need to drill two 5.5 mm holes through the two marked positions, then place the weight bar on the inside of the door.

• Use the bolts, washers and nuts (provided - inset 2) tofasten the weight bar in place.

NOTE: If the door has a lif ting handle, remove thehandle, nu ts & bolts. Place weig ht bar over th ehandle hole s, inser t extended bolts through theweight bar & fasten han dle back in place.


2

INSTALLING THE WEIGHT BAR 9

SAFETY CHECK!Is the stop collar

installed? YES: proceed to the next

step

NO: install the stop collarbefore proceeding

Complete the foll owing t est to ensure your do or is wellbalanced, and not sticking or bindi ng:

• Disable all locks and remove any ropes connected to the garage door.

• Lift the door to about halfway and then release it. Thedoor should remain spring balanced.

• Raise and lower the door to determine if there are anysticking or binding points (15 kgf is the absolute maximum allowable to raise or lower the door in any position).

• If your door does not hold in place or the door binds orsticks, call a qualified door technician before installing theopener.

6

LEFT / RIGHT HAND INSTALLATION11

LEFT (handing mustbe changedduring limitsetting)

RIGHT (factorydefaultsetting)

Inside garage looking out

PINNING THE DOOR

Note: A bal looning door may delay the safety reversalresponse and can compromise garage door security.

• To remedy any ballooning, insert the supplied self tappingmetal screws (inset 3) into where the curtain leaves the roll.Secure these through the curtain into the drum wheel ateach end of the roll.

• After determining the correct fastener location as shown, liftthe door approximately half a turn from the closed positionto allow access for securing the screws.

Free curtain Ballooning Add fasteners here

Door closed Door can belifted

Door secure

10 3

7

INSTALLATION PROCEDURE

NOTE: The opener can be inst alled on either sideof the door. The following inst ructi ons are f orRIGHT HAND INSTALLATIONS (a s il lust rated i.e.ins ide the garage look ing out) . For left handins tallati ons, reverse the instruc tion termi nology(eg LEFT for RIGHT etc).

Preparat ion:

• Place the opener in manual release mode (refer tosection 6).

• Open the roller door fully. For safety, tie a ropearound the door.

• Ensure the door axle U-BOLT and door mountingbracket on the left hand side (non opener side) aresecurely fastened.

• Support the door with a door stand or similar deviceto safely support the door.

• Mark the position of the door shaft on the right handdoor bracket (for reassembly purposes).

• While the door is supported, remove the right handaxle U-Bolt and door mounting bracket from the wall.

Ins tall the opene r:

• Slide the opener over the door axle and engage thedrive legs into the door drum wheel, either side of aspoke.

• Refit the door mounting bracket to the wall. • Clamp the opener on the door axle and door bracket

(inset 4) in the marked position using the clampassembly supplied (tighten to 25 – 28 Nm).

• Remove all ropes and the support stand. • Check the operation of the door in manual mode by

raising and lowering by hand. It should operatesmoothly without sticking or binding. The disengagehandle should already be attached less than 1.8mabove the floor.

Connec t the powe r:

• Position the power cable away from the door curtainand any moving parts.

• Plug the opener into a nearby power point and turnON.

• The opener Light will turn ON and remain ON for 3minutes.

Door stand

Rope

Door prop

Rope

Rope

Ladder

Rope

Ladder

Door stand

Rope

Door prop

Rope

Rope

Ladder

Rope

Ladder

4

Tighten to 25-28 Nm

12

Do not allow peop le to walk unde r oraround t he door during t he ins tallationproc ess as seriou s injury can oc cur.

3.0

8

SETTING THE LIMITS FOR RIGHT OR LEFT HAND OPERATION AND FORCETravel Limits set how far your door goes up and down. Your opener must also be configured for right or left handinstallation, if not the door will rotate in the reverse direction.Program B utt ons: the Control Panel diagram in section 4 identifies the Control Buttons and LED layout.Audible B eep: An audible “BEEP” also features with each button press. This feature can be turned OFF. Courtesy light : during the programming sequence, the courtesy light will flash at half strength.NOTE: The HERDO1 opener is factory confi gured for right hand installa tion.

13

132A2940

1. Program Start

2. Left/Right Setting

3. Accept Setting

4. Set UP Limit

5. Accept UP Limit

6. Set DOWN Limit

7. Accept DOWN Limit

8. Learn UP Force

9. Learn DOWN Force

Flash x 2

BEEP

DOWN

DOWN

UP

UP

DNDN UPUP PP SS1122 33

Flash x 2BEEP




Flash x 2

BEEP


Flash x 2BEEP


Full lightBEEP


Flash x 2

BEEP


Flash x 2

BEEP


The opener w ill operate during thi s pr ocedure. Make sure the door is clear of obstruction. Ensure your hands are away from any moving parts before activat ing the door.

Setting the Right o r Left Hand Operation:

Refer to the diagrams on the right for guidance.Ensure the door is positioned halfway and the opener isengaged.Turn the opener Power ON, the courtesy light will turn ON.

1. Press the “P” button for 5 seconds until LED 3 will flash, as well as LED 2 or LED 1 will flash. For Right Hand setting LED 2 will flash, and for Left Hand setting LED 1 will flash.

2. To change to the opposite setting, simply press the “S” button, and the opposite LED will flash.

3. When the correct hand setting is selected, Press and Release the “P” program button to accept this setting. (continue)

Setting the Door L imit s:4. Press and hold the “UP” button until the door

reaches the desired OPEN position (You can toggle between the UP and DN buttons to move the door to the correct position. Make sure there is enough room for your vehicle to pass under)

5. Press and release the “P” program button to accept this setting.

6. Press and hold the “DN” button until the door reaches the desired CLOSED position (You can toggle between the UP and DN buttons to move the door to the correct position.)

7. Press and release the “P” program button to accept this setting. (LED 2 should flash to indicate you are now in Force Learn mode) (continue)

Setting the Force Automa tica lly : 8. Press and release the “UP” button. The door will travel to

the OPEN position with LED 2 flashing.9. Press and release the “DN” button. The door will travel to

the CLOSED position with LED 1 flashing. When fully closed, LED 1 will stop flashing and the courtesy light will change to full power. (This proce ss is now c omplet e)

Setting t he Force manually : (Only perform if Limits arealready se t)• Start with the door fully CLOSED.• Press the “S” button twice to enter into force learn mode.

The Courtesy light will go to half strength, and Led 2 will flash quickly.

• Press and release the “UP” button. The door will travel to the OPEN position, then LED 1 will flash quickly.

• Press and release the “DN” button. The door will travel to the CLOSED position, then LED 1 will stop and the courtesy light will change to full power. (This process is now comple te)

BEEP

9

Handle should beless than 1.8 m

<1.

8 m

Once you have completed your installation andsuccessfully carried out the safety reverse systemtest (outlined above), install the warning labelsprovided with your opener as shown.

The risk of ent rapment labe l must be installedadjacent to the release handle at a height of less than1.8 m from the floor.

The WARNING label must be installed in a prominentplace near any fixed control.

Any fixed wall control or wireless door control must bemounted at a height of no less than 1.5 m out o f thereach o f chil dren.

Ensure the manual release instruction card isattached to the rope as detailed in section 5.

Read the safety instructions (page 1) for furtherdetails concerning safety.

FIXING WARNING LABELS

Operate the door in the down direction. The door mustreverse upon contact with the obstacle. If the doorstops on the obstacle, remove obstacle and repeatlimit and force setting (refer section 13).

Repeat t est of the safety re verse syst em.

14

40 mm Test obstacle

40 mm Test obstacle

15

TESTING THE SAFETY REVERSE SYSTEM

The safety revers e system test is important.The garage door must reverse on contac twith a 40 mm obsta cle laid flat on the floor .

Failure to prope rly adjus t the opener may result inserious pe rsonal injury from a closing garagedoor.

STANDARD INSTALLATION COMPLETE

10

NOTE: This accessory must be used f or al lins tallations where the closing f orce as measuredon the bot tom of the door is over 400 N (40 kgf ).

After the opener has been installed and adjusted,obstruction detection beams accessory can beinstalled. Instructions are included with this accessory.The obstru ctio n de tectio n beams provid es anadditiona l measure of s afety against a small childor animal being trapped under a garage door. It usesan infra-red beam, which when broken by anobstruction, causes a closing door to open andprevents an open door from closing and is stronglyrecomm ended fo r homeowners wit h youngchildren.

Quick-Connect Terminals

C. To insert or release wire, push in tab with screwdriver tip

A. Strip wire (11 mm)

B. Twist like coloured wires together

RedGrey White

7/16" (11 mm)

12V

DC

MR850EVO ONLY

16

SAFETY FIRST!Whilst HomEntry have engineered safety features into your garage door opener, we urge you to consider fittingobstruction detection beams to your new garage door opener. In many countries these devices are compulsory toassist in preventing serious injury or property damage. For your own peace of mind and the safety of others pleaseinstall this inexpensive safety device.

Door may operate unex pectedly, therefore do not allow anything to stay in the path of the door.

INSTALLING OBSTRUCTION DETECTION BEAMS (OPTIONAL)

Timer to cl ose feature (TTC)

TIMER TO CLOSE feature: ( TTC) 10 to 180 seconds .NOTE: Obs truc tion det ection be ams must be inst alled before TTC will operate .The Timer to Close feature allows the door to automatically close after a specified time period. During the OPEN door waiting period, the courtesy light will flash for continuously.If the door encounters an obstruction while closing, the opener willreturn to the OPEN position and the waiting period will begin again.

To activa te the Timer t o Clos e. • Start with IRs installed and the door fully CLOSED. • Press and Hold both “P” and “DN” buttons for 3 seconds. When the

Courtesy light flashes “TWICE”, release both buttons.• Press the “UP” for each 10 second interval required for

Timer to Close. A “BEEP” will register for each press. “DN” button will reduce the count if needed.

• Press and release the “P” button to accept this setting.To Deact ivate the Timer to C los e.

• Start with the door fully CLOSED. • Press and Hold both “P” and “DN” buttons for 3 seconds. When the

Courtesy light flashes “TWICE”, release both buttons.• Press and release the “P” button to accept this setting.

Aut o cl ose is NOT recomme nded for househol ds wit h young childr en.

DN UP P S

1 2 3

132A2940

Flashx 2

ACTIVATETIMER TOCLOSE

SETTIME

ACCEPTSETTING

Flash x 2

BEEP


BEEP


Flash x 2

BEEP


ENABLING The obs truc tion detection beams:• Connect the obstruction detection beam wiring to the opener and turn ON. (The obstruction detectionbeams will automatically enable once they are connected and will now operate in a FAIL SAFE mode.)

DISENABLING The obs truc tion detection beams: If the obstruction detection beams are installed and needs to be removed the opener will need to bereprogrammed.Perform the power ON/OFF sequence as follows.• Remove the obstruction detection beam wires from the opener.• Turn the mains power OFF for 5 seconds.• Turn the power ON for 5 seconds.• Turn the power OFF for 5 seconds.• Turn the power ON and check the opener operates OK without the obstruction detection beams.

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BEEP

AUDIBLE BEEP (OPTIONAL)

DN UP P S

1 2 3

132A2940

Flashx 2

AUDIBLEBEEP

Flash x 2

BEEP


The HERDO1 has been factory set for Audible“BEEP”.

The Audible beep can be turned OFF by using thefollowing method.

• Start with the door fully CLOSED.• Press and Hold both “S” and “DN” buttons

for 3 seconds• The Courtesy light will flash “TWICE”.

Release Buttons.

To turn the audible beep back ON, simply repeat theabove process.

17

Door Fully Closedfig.1

fig.2

fig.3

BEEP


Flash x 1 BEEP


Flash x 2

This is an adjustable, second stop position suitable forventilation, pedestrian or pet access, programmed to theRemote Control.NOTE: Wireless Wall buttons will not operate this feature.

To Activate the Partial Opening Feature:1.Start with the door fully CLOSED (figure 1). Drive the

opener UP and stop at the position required for PET access.

2.Enter PET activation mode by pressing the P and UPbuttons together for 3 seconds (figure 2). Release when theCourtesy light flashes once.

3.Press the Remote Control button that you have allocated forthis feature (figure 3). Do not use the button alreadyallocated for normal operation. The Courtesy light will flashwhen the code is accepted.

The remote will now operate to and from the “programmed” andthe “fully closed position”. Outside this range the remote willoperate as normal.

To Deactivate the Partial Opening Feature:

1.Start with the door fully CLOSED.

2.Enter PET Activation mode by pressing the P and UPbuttons together for 3 seconds (figure 2). The Courtesy lightwill flash twice, indicating that deactivation has occurred.

PARTIAL OPENING FEATURE (PET)18

12

NOTE: The transmitter(s) supplied with youropener are preprogrammed by the factory.

If you purchase additional transmitters, the garagedoor opener must be programmed to accept the newremote code.

Program the Receiver to Match AdditionalTransmitter Codes:

Using the “S” SAVE Button

1.Press and Hold the button on the hand-held remotethat you wish to use (1).

2.Press and release the “S” button on the opener (2).3.Release the remote button when the courtesy light

flashes twice. It has learnt the code. If you releasethe remote control push button before the openerlight flashes, the opener has not learnt the code.

Now the opener will operate when the remote control push button ispressed.

To Erase all Remote Control Codes1.Press and Hold the “S” button on the opener until the courtesy light

flashes twice, and continue holding for approx. 8 seconds, until thecourtesy light flashes twice again.

2.Release the button, all codes are now erased.

Activate the opener only when door is in full view, free of obstruction and properly adjusted.No one should enter or leave garage while door is in motion. Do not allow children to operatepush button(s) or remote(s). Do not allow children to play near the door.

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2

Flash x 2BEEP


19 WIRELESS PROGRAMMING (OPTIONAL ACCESSORIES)

OPERATION OF YOUR OPENER

Your opener can be activated by any of the followingdevices:

• Opener Cont rol Panel: UP & DOWN buttons and Control B utt on - Open - Stop - Close .

• Remote Cont rol Transmitt er: hold the button down until the door starts to move.

• The Outside keyswit ch o r keyless entry syst em (optional accessories).

• The Transmi tter Hold the push button down until the door starts to move.

When the opene r is activat ed:

• If open, the door will close. If closed, the door will open.• If closing, the door will stop.• If opening, the door will stop (allowing space for entry

and exit of pets and for fresh air).• If the door has been stopped in a partially open or

closed position, it will reverse direction.

Obstruc tion be havi our:

• If an obstruction is encountered while closing, the doorwill reverse.

• If an obstruction is encountered while opening, the doorwill reverse and stop.

• Obstruction detection beams use an invisible beamwhich, when broken by an obstruction, causes a closingdoor to open and prevents an open door from closing. Itis STRONGLY RECOMMENDED for homeowners withyoung children.

Opening t he door manually:

The door can be opened manually by pulling the releasecord down firmly. To re-engage the door, pull the release cord down firmly.

The opener light will t urn on for 3 minut es when theopener is activated.

MAINTENANCE OF YOUR OPENEROnce a Month:

• Repeat safety reverse test. Make any necessary adjustments (section 14).

• Manually operate door. If it is unbalanced or binding,call for professional garage door service.

• Check to be sure door opens and closes fully. Set limits and/or force if necessary.

SPECIAL NOTE: HomEntr y s tro ngl y reco mmends that obs truction detection beams be installed on all g arage doo ropeners.

CARE OF YOUR OPENERWhen properly installed, your opener will operate withminimal maintenance. The opener does not requireadditional lubrication.

Limit and Force Settings: These settings must bechecked and properly set when the opener is installed.Weather conditions may cause some minor changes inthe door operation, requiring some re-adjustments,particularly during the first year of operation. Refer to limitand force setting in, section 13.

Fol low the ins truc tions carefully and repeat t hesafety reverse test after any adjustment.

Transmitter: Additional transmitters can be purchased atany time. Any new transmitters must be programmed intothe opener.

Transmitter battery: If transmission range decreases,replace the battery.

SPECIFICATIONS HERDO1Input Voltage: 230-240 VAC, 50 Hz, 110 W

Rated Load: 32 Nm

Max.Pull Force: 400 N @ O300 mm

Max. door weight: 60 kg

Max lift under Spring Tension: 15 kg

Max. door area: 10.5 m2

Drive: DC gear motor permanent lubrication

Max. Drum Rotations: 41/2

Memory Registers: 64

Operating Frequency: 433.30/433.92/434.54 MHz

Operating Temperature: 550C to -250C

Door should be f ully clos ed if possible. Weakor brok en spri ngs could a llow a n open door t ofal l rapi dl y. Property damage or seriouspersona l injury could result.

13

14

white

white/black

24 vdc com

External Receiver

6

Wired Wall Button

com n/o

8Black

Red

jumper wire

3

2

4

5

3

1

6

4 3 2 2 1

IR Beams

green (4) grey (3) white (2) red (1)

TYPICAL WIRING DIAGRAM HERDO1 Informa tion fo r Serv ice Personnel

20

Battery of the remote control:

The batteries in the remote have an extremely long life. If the trans mission range decreases, the batteries must be replaced. Batteries are not covered by the warranty.

Replacing battery (CR2032 or equivalent):

To replace battery, turn remote control around and open the case with ascrewdriver. Lift cover and lift control board below. Slide battery to one sideand remove. Observe polarity of battery!

Assemble again in reverse direction.

REPLACE BATTERIES IN REMOTES

To prevent SERIOUS INJURY OR DEATH: observe the following instructions for the battery- NEVER allow small children near batteries.- If battery is swallowed, immediately notify doctor.

- Danger of explosion if battery is replaced improperly.- Replacement only by identical or equivalent type.- Dispose of old battery properly. Batteries should not be treated as household waste. All consumersare required by law to dispose of batteries properly at the designated collection points.- Never recharge batteries that are not meant to be recharged.- Do not short-circuit batteries or take them apart.- If necessary, clean contacts on batteries and contacts before loading.- Never expose batteries to excessive heat such as sunshine, fire or the like!

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21

or

12VDC

Pb Cd Hg

15

TROUBLESHOOTING

1. The opener w il l not oper ate from either the UP/DOWN ACTIVATION button or t he t ransmit ters :

• Does the opener have electric power? Plug a lamp into the outlet. If it does not work, check the fuse box.

• Have you disabled all door locks? Review installationinstruction warnings on page 1.

• Is there a build-up of ice or snow under the door? Thedoor may be frozen to the ground. Remove any restriction.

• The garage door spring may be broken. Have itreplaced.

2. Opener opera tes from the transmit ter, but notfrom the wi red wall c ontrol terminals:

• Are the wiring connections correct?

3. The door ope rates from the UP/DOWN ACTIVATION buttons but not from the wire less wall cont rol or transmit ter:

• Program the opener to match the transmitter code.Repeat with all transmitters.

4. The trans mit ter has short ra nge:• Change the location of the transmitter in your car.• Check to be sure the antenna on the bottom of the

opener extends fully downward.• Some installations may have shorter range due to a

metal door, foil backed insulation, or metal garagesiding.

• Batteries may be flat. Replace.

5. The garage door ope ns and closes by itself:• Be sure that all transmitter push buttons are off.• If the wired wall control terminals are installed, remove

the bell wire from the wired wall control terminals andoperate from the ACTIVATION button or transmitter . Ifthis solves the problem, the wired wall control is faulty(replace), or there is an intermittent short on the wirebetween the wired wall control and the opener.

• Clear memory and re-program all wireless wallcontrols and transmitters.

6. The door reverses and stops before openingcomplete ly:

• Is something obstructing the door? Is it out of balance,or are the springs broken? Remove the obstruction orrepair the door.

22

7. Door reverses for no a pparent reason andopene r l ights flashes 10 times:

• Check the obstruction detection beams (if you haveinstalled this accessory). If the red light on the beam isflashing, the alignment is incorrect.

• The red light on the beams may not be on if the opener is in Standby mode. Activate the door to temporarily exit standby mode and check lights are on constantly. If the LEDs are flashing, realign the beams.

8. The door ope ns but wi ll not c lose or reverses whil e clos ing (re fer to poi nt 7 as well):

• Is something obstructing the door? Pull the manualrelease handle. Operate the door manually. If it isunbalanced or binding, call a trained door systemstechnician.

• Clear any ice or snow from the garage floor area wherethe door closes.

• Repeat the limit and force setting. Repeat safety reversetest after adjustments.9. The opener s tra ins to ope rate door:• The door may be out of balance or the springs may be

broken. Close the door and use the manual release todisconnect the door. Open and close the doormanually. A properly balanced door will stay in anypoint of travel while being supported entirely by itssprings. If it does not, disconnect the opener and call atrained door systems technician.

10. The opener motor hums bri efly, then will not work :

• Check that the door is not in manual release mode(refer section 6).

• The garage door springs may be broken. See above.• If the problem occurs on the first operation of the

opener, door may be locked. Disable any door locks.

11. The opener wi ll not ope rate due to power failure :

• Use the manual release handle to disconnect the door.The door can be opened and closed manually. Whenpower is restored, re-engage the opener.

12. The LED Indicators on the control panel are flashing in sequence:

• Check the diagnostic code on next page.

16

DIAGNOSTIC CHART

Your garage door opener is programmed with self-diagnostic capabilities. The indicator LEDʼs 1 & 3 on the control panel will flash a number oftimes to indicate a fault code exists.

DIAGNOSTIC CODE

LED 1 LED 3

1 1

1 2

1 3

1 4

1 5

2 1

2 2

2 4

4 1

4 2

SYMPTOM

The garage door opener will notclose and the courtesy light flashes.


The door control will not function.


There is no door movement or motoraccelerates before stoppingsuddenly.

Opener fails to operate.

Opener fails to operate.

Opener fails to operate using theremote controls

Door is moving down, stops andreverses.

Door is moving up, stops andreverses.

POSSIBLE RESOLUTION

Safety sensors are open circuit or wires may be cut. Inspect sensor wires for adisconnected or cut wire. Turn power off and reboot the opener.

There is a short circuit wire for the safety sensors. Inspect safety sensor wireat all staple points and replace wire or correct as needed. Turn power off andreboot the opener.

The wires for the door control are shorted or the door control is faulty. Inspectsafety sensor wire at all staple points and connection points and replace wireor correct as needed.

Safety sensors are misaligned or were momentarily obstructed. Realign bothsensors to ensure both LEDs are steady and not flickering. Make sure nothingis hanging or mounted on the door that would interrupt the sensors path whileclosing.

No RPM pulses have been detected. Check the door manually for balance,binding or obstructions. Internally the possible cause may be the motor, logicboard or RPM sensor. Try resetting door travel limits. Contact service centre.

Possible PCB memory failure. Reboot opener by turning the mains power OFFand then ON after 15 seconds. Reprogram the door travel limits and forcesettings. Contact service centre.

Possible PCB Voltage failure. Reboot opener by turning the mains power OFFand then ON after 15 seconds. Reprogram the door travel limits and forcesettings. Contact service centre.

Possible receiver failure. Reboot opener by turning the mains power OFF andthen ON after 15 seconds. Recode the transmitters. Contact service centre.

Manually open and close the door. Check for binding or obstructions, such asa broken spring or door lock. If the door is binding or sticking contact a traineddoor systems technician. If door is not binding or sticking, reset the limits (referto “Program the Travel Limits and Force” section).

Manually open and close the door. Check for binding or obstructions, such asa broken spring or door lock. If the door is binding or sticking contact a traineddoor systems technician. If door is not binding or sticking, reset the limits (referto “Program the Travel Limits and Force” section).

23

17

Warranty RegistrationRegister your warranty at:

www.homentry.com.au/warranty or www.homentry.co.nz/warranty

18114A4873C

HHOOMMEENNTTRRYY LLIIMMIITTEEDD WWAARRRRAANNTTYYHHoommEEnnttrryy HHEERRDDOO11HomEntry are committed to manufacturing and supplying high qualitygoods. As part of this commitment, we seek to provide reliable serviceand support for our goods and are pleased to provide you, the originalpurchaser, with this HomEntry Warranty.

The benefits given to you under this HomEntry Warranty are in additionto any rights and remedies that you may have under Australian or NewZealand consumer protection laws. Our goods come with guaranteesthat cannot be excluded under the Australian Consumer Law, or NewZealand Consumer Guarantess Act 1993. You are entitled to areplacement or refund for a major failure and for compensation for anyother reasonably foreseeable loss or damage. You are also entitled tohave the goods repaired or replaced if the goods fail to be of acceptablequality and the failure does not amount to a major failure.

HHoommEEnnttrryy’’ss WWaarrrraannttyy WWhhaatt iiss ccoovveerreeddHomEntry warrants to the original purchaser of the: HomEntry HERDO1 Roller Door Opener (Unit) that it is free fromdefects in materials and workmanship for a period of 24 months or4,000 cycles (each opening & closing of the garage door equals 1 cycle)whichever comes first, from the date of purchase when installed in aresidential premise with a residential specified garage door that isdesigned for the sole purpose of a single-family dwelling.

Remote controlled transmitters and accessories included with this Unithave a 12 month warranty from date of purchase. These transmittersand accessories are not covered for damage caused by neglect.

WWhhaatt iiss nnoott ccoovveerreeddBatteries and globes are not covered under this warranty period.

WWaarrrraannttyy ccoonnddiittiioonnssIt is a condition of this warranty that for the operating life of the Unit thegarage door is operable by hand and opens and closes with no morethan a maximum of 15 kgs of lifting weight.

NB: The Australian Garage Door Association directs attention toconsumers to maintain your garage door in good running order it isimportant your door is serviced by a professional garage door technicianevery 12 months or earlier as conditions may require.

You can register your warranty by completing the online form atwwwwww..hhoommeennttrryy..ccoomm..aauu or wwwwww..hhoommeennttrryy..ccoo..nnzz.

MMaakkiinngg aa ccllaaiimmDuring the applicable HomEntry Warranty period, if you believe the Unitmay be defective, call our warranty line (AU: 1800 698 502, NZ: 0800637 546).

If issues can’t be resolved over the phone, you can:• remove and return Unit, and send the Unit freight paid to our Service Centre or:

• return the Unit to the point of purchase for further warrantyassistance.

Once the problem has been diagnosed, subject to your rights under theapplicable Australian and New Zealand consumer protection laws withrespect to major failures, HomEntry will provide you with, at theirdiscretion:• a replacement Unitor• repairs to the opener, HomEntry will furnish replacement parts free of charge if non electrical.-

Repairs and replacement parts provided under this HomEntry LimitedWarranty are provided free of charge and is warranted for the remainingportion of the original warranty period.This HomEntry Warranty provides benefits which are in addition to yourother rights and remedies as a consumer.

EExxcclluussiioonnss -- wwhhaatt vvooiiddss tthhee wwaarrrraannttyy

If our Warranty Centre determines that a warranty claim has been madein respect of a failure or defect arising under or out of any exclusiondetailed below such that the claim is not covered under this HomEntryWarranty, we may, subject to your other rights and

remedies as a consumer, charge you a fee to repair, replace and/or returnthe Unit to you.This HomEntry Warranty does not cover any failure of, or defect in, the Unitdue to:1 non-compliance with the instructions regarding specifications, installation, operation, maintenance and testing of the Unit or of any product with

which the Unit is used;

2 any attempt by a person other than a Professional Dealer to repair, dismantle, reinstall or move the Unit to another location once it has been installed;

3 tampering, neglect, abuse, wear and tear, accident, electrical storm, excessive use or conditions other than normal domestic use;

4 problems with, or relating to, the garage door or garage door hardware, including but not limited to the door springs, door rollers, door alignment or hinges;

5 problems caused by electrical faults or replacement of batteries or light bulbs, blown fuses, electrical surges, power surges or power strikes, fire, flood, rain, water, lightning or storms;

6 water or moisture ingress that causes corrosion or electrical malfunction;7 corrosion caused by sea air if located near a waterway, beach etc; 8 fitment to a commercial door or in a commercial operating application, installation of a residential garage door opener in a commercial or industrial premises other than a single-family dwelling.

9 lack of proper maintenance, service or care of the door and Unit;10 any unauthorised modification to the Unit; or11 damage caused by insects, pests or other after sale damage caused by

events or accidents outside HomEntry’s reasonable control and not arising under normal and standard operating conditions.

NB: A General Purpose Outlet (GPO) ie: power point must be supplied bythe consumer as this electrical fitting does not form a part of the Unit(opener).If this HomEntry Warranty does not apply, you may have rights available toyou under the Australian and New Zealand consumer protection laws.

AAcccceessssoorriieess WWaarrrraannttyy::Accessories supplied with the Unit are warranted for 12 months from thedate of installation.

LLiiaabbiilliittyy –– AAuussttrraalliiaa oonnllyyExcept as set out in the Australian Consumer Law (being Schedule 2 of theCompetition and Consumer Act 2010) (as amended, consolidated orreplaced): 1 all other guarantees, warranties and representations in relation to the Unit or its supply are excluded to the extent that HomEntry canlawfully exclude them; and

2 under no circumstances will HomEntry be liable for consequential, incidental or special damages arising in connection with the use, or inability to use, the Unit, other than those which were reasonably foreseeable as liable to result from the failure.

LLiiaabbiilliittyy –– NNeeww ZZeeaallaanndd oonnllyyExcept as set out in the Fair Trading Act 1986 and the ConsumerGuarantees Act 1993 (as amended, consolidated or replaced): 1 all other guarantees, warranties and representations in relation to the Unit or its supply are excluded to the extent that HomEntry can lawfully exclude them; and

2 under no circumstances will HomEntry be liable for consequential, incidental or special damages arising in connection with the use, or inability to use, the Unit, other than those which were reasonably foreseeable as liable to result from the failure.

NNoottee:: WWee rreeqquueesstt tthhaatt yyoouu rreettaaiinn yyoouurr ssaalleess ddoocckkeett oorr iinnvvooiiccee aass pprrooooff--ooff--ppuurrcchhaassee aanndd aattttaacchh iitt ttoo tthhiiss mmaannuuaall ttoo eennaabbllee yyoouu ttoo eessttaabblliisshh tthheeddaattee ooff ppuurrcchhaassee iinn tthhee uunnlliikkeellyy eevveenntt ooff aa wwaarrrraannttyy sseerrvviiccee bbeeiinnggrreeqquuiirreedd.. HHoommEEnnttrryy rreesseerrvveess tthhee rriigghhtt ttoo cchhaannggee tthhee ddeessiiggnn aannddssppeecciiffiiccaattiioonnss ooff tthhee UUnniitt wwiitthhoouutt pprriioorr nnoottiiffiiccaattiioonn.. SSoommee ffeeaattuurreess oorraacccceessssoorriieess ooff tthhee UUnniitt mmaayy nnoott bbee aavvaaiillaabbllee iinn cceerrttaaiinn mmaarrkkeettss oorraarreeaass.. PPlleeaassee cchheecckk wwiitthh yyoouurr ddiissttrriibbuuttoorr..

HHoommEEnnttrryy ccoonnttaacctt ddeettaaiillss

AAuussttrraalliiaaPhone toll free 1800 698 502Website: www.homentry.com.au

NNeeww ZZeeaallaannddPhone toll free 0800 637 546Website: www.homentry.co.nz E312

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