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healing and hope healing and hope East Liberty Family Health Care Center Annual Report 2011-2012 To witness to God’s love, known in Jesus Christ, by empowering our patients through community centered, whole-person quality health care for all, which includes those who are uninsured, underinsured and underserved. OUR MISSION

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Page 1: healing and hope - East Liberty Family Health Care Center · healing and hope F On-call physician services 24 hours/day F Parent/patient/family education F Pediatric home visits to

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East Liberty Family Health Care Center

Annual Report 2011-2012

To witness to God’s love, known in Jesus Christ, by empowering our patients through community centered, whole-person quality health care for all, which includes those who are uninsured, underinsured and underserved.

OUR MISSION

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East Liberty Health Care Center is a special place in Pittsburgh. We offer whole-person health care to help serve people in our community, particularly those fac-ing great emotional, medical, spiritual and financial hardships. The overall well-being of our neighbors is the greatest investment we can make as a community health center. We recognize the value and importance of each of our stakeholders: patients, employees, volunteers and all who support us, through service, financial gifts and prayer.

We have served in the East End of Pittsburgh for more than 30 years. Since our beginning in 1982, we have recognized the importance of prayer and the value of each human life. We are constantly aware of our mission, which is:

To witness to God’s love, known in Jesus Christ, by empowering our patients through community centered, whole-person quality health care for all, which

includes those who are uninsured, underinsured and underserved.

This annual report highlights the many blessings of financial support and the responsible implementation and hard work that has occurred over the last year to enable us to continue serving those in need. We are thankful for the contin-ued faith those most vulnerable in our community have shown by entrusting us with helping them towards a healthier life. We served more than 8,000 patients last year, with almost one-fourth of these being children. Whether it is hands on medical intervention, education or prayer that is needed, we work as a team and are grateful for the contributions of each and every employee and volunteer.

This past year, we implemented new prevention and education services. Challenged with the realities of the costs of medical services and the economic struggles many are facing, we have improved our in-house management of re-sources. We were able to better guide our patients to third party assistance sourc-es and more efficiently manage their care.

We are filled with gratitude knowing that the support of so many stakeholders continues to enable us to provide such vital healthcare services to our commu-nity. Our faith that God will continue to help us gives us courage as we plan for the future. Our vision remains clear, our mission God-centered, and our efforts continue to build better health and strength in the lives of others.

Sincerely yours,

Dr. Eileen Boyle Executive Director

A Message to our Stakeholders from Our Executive Director

Our faith that God will continue to help us gives us courage as we plan for the future.

healing and hopewe provide

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I consider working at East Liberty Family Health Care Center to be a blessing. The atmosphere is support-ive and I have been encouraged by patients who pray for me and whose lives have changed, thanks to the living God.

dr. richard zimmermanmeet one of our providers:

Dr. Richard Zimmerman, Professor in the Department of Family Medicine at the University of Pittsburgh, leads the University’s participation in the US Influenza Vaccine Effectiveness Network which is coordinated by the Centers for Disease Control and Prevention. His research and teaching are primarily focusing on immunizations and flu. He has worked part-time at East Liberty Family Health Care Center since November 1991.

Dr. Zimmerman has authored over 200 publications on immunizations, flu and preventive services. He has written on ethical topics regarding vac-cinations and his research has appeared in journals including Journal of the American Medical Association, Pediatrics, the American Journal of Preventive Medicine and the Journal of Family Practice.

He chooses to work part-time at ELFHCC, saying, “I consider working at East Liberty Family Health Care Center to be a blessing and I have learned from the other clinicians there. The atmosphere is supportive and I have been encouraged by patients who pray for me and whose lives have changed, thanks to the living God. Given my work at a secular university, the opportunity to work at East Liberty shows the sovereignty of God”.

Based on previous research that found large racial disparities in immunization rates, he has worked to implement strategies tailored to a particular clini-cal setting. Dr. Zimmerman’s professional education includes graduate work in bioethics and that knowledge, along with his strong Christian faith, enables him to be a gift to our center and a compassionate caregiver to our patients.

Dr. Zimmerman has won numerous national honors including the 2005 Society of Teachers of Family Medicine Innovative Program Award. His professional affiliations include the Christian Medical Dental Association as well as American Academy of Family Physicians. He is a past voting member of the national Advisory Committee on Immunization Practices. Dr. Zimmerman is clinically established and addresses patient’s physical, mental and spiritual well-being.

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East Liberty Family Health Care Center offers:

F Whole-person primary care for physical, emotional, and spiritual well-being

F Adult and Pediatric primary care F Asthma, diabetes, blood pressure control programs F Dental Care (adults and children)F Doula Services (including birth support and prenatal/postpartum visiting)F Drug and Alcohol outreach and relapse prevention program F Hearing/Vision screeningF HIV/AIDS prevention/testing and peer support services F Homebound elderly outreach F Homeless outreach and medical clinic in homeless drop-in center F Immunizations/Well-child careF Lab ServicesF Obstetric/Gynecology services and prenatal outreach services

F Christ-centeredness We believe in and are committed to Jesus Christ in all we do. We are dedicated to caring for others in the manner He cares for us, partnering with the Body of Christ.F Prayer We access God’s presence through prayer and worship, celebrating our limitations and His greatness, sharing our thanks and our needs, and seeking His help and direction.F Responsibility We take responsibility for the gifts we have been given and the ministry in which we serve, seeking to efficiently use resources entrusted to us while always searching for new ways to improve.F Family We are a community in service together, united as members of God’s family; respecting, sharing with, and offering support to one another.F Service We are called to compassionately serve others by providing whole-person health care, which includes listening to needs and responding with the necessary medical, emotional, and spiritual support.F Wholeness We acknowledge our limitations, place a priority on personal growth, and seek a sustainable balance in our lives.

our core valueswe affirm

our services

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F On-call physician services 24 hours/day F Parent/patient/family education F Pediatric home visits to families in crisis F PodiatryF Psychology and Counseling services (individual/family) F Pastoral CareF Benefi t Eligibility Counseling F Spiritual support

jessica diggs, md, phda new doctor at the center:

I love the city. I love the people. I love God. I love medicine.“”

Jessica Diggs, MD, PhD, is one of our newest physicians. Jessica has “a heart for the underserved and those needing a second chance.” She grew up in Wilkinsburg, the youngest daughter of a minister and an upholsterer. “My mother now serves as Eucharistic Minister at East Liberty Lutheran Church where we have been members for 30 years. In a way, I feel like I have prepared my whole life as I observed my mother as she went to visit sick people. Even in my early childhood, my mother’s example ignited my passion for service and medicine.”

Jessica works at our Lincoln-Lemington site on Churchland Street near Lincoln Avenue. ”As a result of growing up in Wilkinsburg and working at Diggs and Son Upholstery, my father’s shop on Lincoln Avenue, I under-

stand the challenges, stresses and barriers faced by kids and parents who live in depressed areas.”

Jessica notes that many members of her family have chosen careers in medicine as doctors, nurses and pharmacists. “My family values medicine as a career choice and has encouraged me to persevere.” Jessica is a Carlow graduate and received her medical degree from Case Western Reserve in Cleveland. She has been trained in health disparities and health services research. She came back to Pittsburgh to serve because “I love the city. I love the people. I love God. I love medicine.”

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We Provide a Safety Net of Services As a Federally Qualified Health Center (FQHC), we are an integral part of the health care safety net for the East End of Pittsburgh, providing comprehensive primary health and supportive services without regard to abil-ity to pay. Our enabling services include pediatric outreach, homebound elderly outreach, specialized drug/alcohol/ HIV support services, health education/pre-vention services, translation, transportation and much more. Most of these are non-reimburseable services. No entity will allow us to bill for these services, but our Board of Directors has determined that we must provide them. We label them “mission critical”. As we serve very vulnerable people, we must step out in faith and deliver these enabling services, trusting that God will provide the resources. Together, we are breaking down the barriers that help our vulnerable patients have better access to care.

Pediatric Outreach

Our Pediatric Outreach Coordinator serves 320 families, with more than 720 children. She visits young mothers in their homes to educate, encourage, support and help them manage the health and psycho-social needs of their infants and children. Together, we identify barriers to good health care for the children, espe-cially problems associated with mental illness, substance abuse, housing, abusive relationships and child truancy. The program helps young moms raise healthy children. Ninety-six percent (96%) of the families served by Pediatric Outreach are African-American. Eighty-eight percent (88%) have incomes below 100% of the poverty level and 98% are families headed by single parents.

servicesenabling

The Center is a dedicated Federally

Qualifi ed Health Center that focuses both on patient-centered care and providing quality health care outcomes for all people. This is

why I seek primary care services at ELFHCC.

Vice chair Board of Directors

Kathy Mayle Towns, RN

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Homebound Elderly Outreach

Many of our patients are frail, elderly and alone. They need our help to continue to safely remain in their own homes. We stay with our homebound patients as long as they’re alive, keeping them independent and out of the hospital, often assisting them to age in their own homes with dignity and peace, for as long as they wish or until the end of their lives. When needed, staff transports these frail patients to a nearby clinical site of East Liberty Family Health Care Center or to other specialists for necessary care or tests. We deliver medicines and other health-related supplies to the patients and help patients and their care-givers connect with Medicare Part B, the waiver program, the Department of Aging, and other government and private programs and services. Last year, we provided 2,675 visits to 86 individu-als. An average of just 2.6 visits per patient/month helped to prevent 160 emergency room visits or hospitalizations.

Drug/Alcohol/HIV Outreach

The Center’s peer specialists offer addiction recov-ery support of addicts in and out of recovery all along their journey. We make referrals and provide trans-portation to detoxification, treatment, or counseling. We help people to continue their sobriety through participation in 12-Step meetings; group support; case management; and provide preventive community education about the risks of drug usage and unsafe sex practices. We go to local homeless shelters, soup kitchens, and drop-in centers to form relationships with the homeless, and when trust develops, invite them into care at our offices.

We send community workers to the streets of East Liberty every day, helping the addicted get into recovery, treatment, community, and hope.

Through this outreach, we have developed strong re-lationships with hundreds of addicts, many of whom are living with HIV/AIDS. Last year we served 77 substance abuse and HIV/AIDS patients with individ-ual peer support. Our workers interfaced with many more clients in group settings.

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The East Liberty Family Health Care Center is a Federally Qualified Health Center (FQHC) and receives support through the Health Resources and Services Administration of the Department of Health and Human Services (HRSA). The Uniform Data System tracks comprehensive information, including patient demographics, to improve health center performance and operations, and report overall program accomplishments.

In 2011, the Center served... Patients Total Patients .................................................................8,054 Number of Patients Who Used Medical ......................................................................7,048 Dental .........................................................................1,639 Mental Health ..................................................................57 Substance Abuse .............................................................65 Professional/Enabling ................................................1,202 Patients by Age Children (under 18 years of age) ........................... 1,830 (23%) Adult (18-64) ......................................................... 5,518 (68%) Geriatric (age 65 or older) .......................................... 706 ( 9%)

Patients by Insurance Status Uninsured ............................................................... 1,621 (20.12%) Children Uninsured (age 0-19 years).........................119 (1.47%) Medicaid/CHIP ...................................................... 3,042 (37.77%) Medicare ................................................................... 912 (11.32%) Other Third Party ................................................... 2,479 (30.77%)

Patients by Income Status Percent 200% and Below Poverty ......................................80.91% Percent 100% and Below Poverty ......................................59.85%

Patients by Race and Ethnicity (% known) % Racial and/or Ethnic Minority .......................................73.08% % Hispanic/Latino Identity ..................................................4.79% % African American ...........................................................61.45% % Asian ................................................................................1.06%

Total Visits ..................................................................34,617 Medical .......................................................................24,422 Dental ............................................................................3,667 Mental Health .....................................................................99 Substance Abuse ..............................................................482 Other Professional Services ...............................................98 Enabling ........................................................................3,849

Visits

Annual Statistics

OF NOTE:

statisticsannual

Each year,

we provide

$2 million in

“charity care

and other

uncompensated

care.”

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pe Psychiatrists ......................................................................0.01

Other Licensed Mental Health Providers ..........................0.11 Substance Abuse ..................................................................0.50 Enabling Services .................................................................7.92 Administrative Staff .............................................................8.07 IT Staff .................................................................................1.00 Patient Support Staff ..........................................................11.17

QUALITY OF CARE/HEALTH OUTCOMES F Prenatal % Having fi rst prenatal visit in fi rst trimester................84.85% (As compared to 70.46% for PA and 70.03% for the U.S.) % Low and very low birth weight..................................4.94% (As compared to 7.26% for PA and 7.41% for the U.S.) F Preventive Screening and Immunizations % of two year-olds immunized.....................................62.86% (As compared to 49.77% for PA and 43.83% for the U.S.) % of women with PAP tests..........................................70.00% (As compared to 61.24% for PA and 57.76% for the U.S.) F Chronic Disease Management % Hypertensive patients with blood pressure <140/90...54.28% % Diabetic patients with HbA1c <=9.............................77.38% (As compared to 71.75% for PA and 70.87% for the U.S.) % Diabetic patients with HbA1c <7...............................41.63%

Staffi ng Total Staff ...........................................................................62.27 Primary Care Physician FTE ...............................................8.53 Family/General Physicians ...............................................7.23 Internal Medicine ..............................................................0.25 Pediatrics ...........................................................................1.05 Nurse Practitioners ...............................................................0.75 Physician Assistants .............................................................0.75 Nurses ................................................................................12.98 Dental ...................................................................................4.42 Dentists .............................................................................1.63 Hygienists .........................................................................0.98 Assistants, Aides and Techs ..............................................1.81 Mental Health .......................................................................0.12

From the Uniform Data System (UDS) Report to the U.S. Health Resources and Services Administration for the period January to December 2011.

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foundations and community groupsAndrew and Dorothy Cochrane FoundationAnonymous FoundationsJack Buncher FoundationFISAForbes FundHillman FoundationHoward and Nell E. Miller FoundationIrene Shea FoundationJewish Health Care FoundationMassey Charitable TrustNimick-Forbesway FoundationNorth Carolina Community FoundationPittsburgh Foundation

improvementEast Liberty Family Health Care Center made the following capital improve-ments in the past year:

F We implemented a new electronic record system called eClinical-Works, which replaces the outdated Practice Partner system. eClinical-Works helps us manage appointments and schedules, streamline medi-cal billing, store important demographic data and much more. The system automates many functions that were previously done manually and helps us be more efficient in increasing patient visits and revenue.

It is also an interactive and powerful solution for quality improvement and performance measures. We have invested more than $235,200 in hardware, software, licensing and training as we move forward. However, we have also received $297,500 in Meaningful Use incen-tive money through the Department of Public Welfare to enable us to implement this new software.

F We purchased and installed a new software program Dentrix, our electronic dental record system.

F We purchased $15,000 in dental equipment, including a digital radiography unit.

We are so grateful for the many ways that foundations invest in us. They are important partners as together we meet the needs of our medically unserved or underserved neighbors.

Chair, Development Committee Member, Board of Directors

Kristen Wilson

capital

Pittsburgh Leadership Foundation/ ... Serving LeadersPortiuncula FoundationShadyside Hospital FoundationStaunton FarmsSummit Foundation

support from

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We are a Christ-centered health care center. Churches see that we are demonstrating the love of Jesus Christ.

They are our partners in this vital ministry.

churches and religious groupsAllegheny Center Christian and Missionary Alliance ChurchBellefield Presbyterian ChurchBethel Presbyterian ChurchBeulah Presbyterian Church Bower Hill Community ChurchChrist Church Fox Chapel Christ United Methodist Church Church of the AscensionClen-Moore Presbyterian Church Community Presbyterian Church of Ben AvonCross Roads Presbyterian Church of MonroevilleEast Liberty Presbyterian Church Eastminster Presbyterian Church Elfinwild Presbyterian ChurchEmsworth U.P. Church Episcopal Church Women Diocese of PittsburghFaith Community ChurchFirst Presbyterian Church of Castle Shannon First Presbyterian Church of Pittsburgh First Presbyterian Church of MurrysvilleFox Chapel Presbyterian ChurchFriendship Community Church Glenshaw Presbyterian ChurchHampton United Presbyterian Church Hebron Presbyterian Church of Clinton Hebron United Presbyterian Church

Hillcrest United Presbyterian ChurchKen Mawr Presbyterian ChurchLadies of Bethany Mt. Lebanon United Presbyterian Church Mt. Pleasant United Methodist ChurchMurrysville Community Church New Wilmington Presbyterian Church Northmont United Presbyterian ChurchPresbyterian Church of Plum CreekReformed Presbyterian of North HillsRound Hill Presbyterian ChurchSecond United Church of WilkinsburgSisterhood of the Holy NativitySt. Andrew’s Episcopal Church St. Paul’s Episcopal Church The Women of St. Stephen’s Church, WilkinsburgSt. Stephen ChurchSewickley United Methodist ChurchSunset United PresbyterianStreet Shepherd MinistriesThe Open Door The Presbyterian Church of SewickleyTrinity Evangelical Lutheran Church Unity United Presbyterian Church Upper Room United Presbyterian Church

Rev. Paul RobertsChair, Board of Directors

“”

support from

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Michael T. Wherry, CPATreasurer

Whole-person fam-ily health care is one of the important basic needs that every person requires. I feel honored to serve on the board supporting our doctors and staff who embody their belief and passion in the Center’s mission. The Center strives to be good stewards of every dollar earned or contributed, ensuring that we maximize these resources in treating our patients.

our fi nancesThe East Liberty Family Health Care Center provided 34,617 encounters of whole-person health care in calendar year 2012 at an annual cost of $6,153,174.

Of that amount, our direct care costs for program services were $4,983,512.General administration: $958,364Fund-raising: $211,498

Many valuable partners work together to fund this vital ministry:

PATIENT SERVICES REVENUE ($3,116,434 or 51.4% of total revenue): When possible, our patients participate in paying for their care. We maximize reimbursements from insurers and assure that our patients are enrolled in every entitlement program for which they are qualified. Earned revenue from patients is our largest source of revenue.

Each year, we provide $2 million in “charity care and other uncompensated care.” To support this effort, we need to have additional funding to cover patient care.

This comes from:

FEDERAL GOVERNMENT ($1,393,294 or 23%). The Center utilizes federal funding to enable it to serve the uninsured/underinsured at the signifi-cant level that we do. We are a Federally Qualified Health Center (FQHC) and receive an annual grant from the Health Resources and Services Administration (HRSA) to provide primary healthcare to underserved, underinsured and unin-sured people. This valuable, renewable source of funding, requires high levels of service and accountability. We are proud of the clinical outcomes and measures of financial stewardship that our federal funding requires of us. We are grateful that our federal government recognizes the importance of funding community-based groups to care for the most vulnerable in our midst.

FOUNDATIONS ($551,316 or 9%). Philanthropic and corporate foun-dations are strong partners with us, supporting new projects, safety net enabling services and capital needs. Their gifts allow us to provide many of our “mission critical” services that help to break down the barriers that keep our neighbors from accessing our services.

HEALTH-RELATED CORPORATIONS ($122,470 or 2%). Many local hospitals and health insurers share our mission of providing quality healthcare for all people without regard to ability to pay. The Region’s largest health plans, service providers and payers (UPMC and Highmark) partner with us in many ways because they’ve recognized the important role we play in the Region’s healthcare Safety Net.

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Sobol Veltum & Associates conducts an annual audit of East Liberty Family Health Care Center. The fi gures cited above are from their audited statements of July 1, 2011 through June 30, 2012. The complete audit is available for review by contacting Nancy Lee Cochran, development consultant, at 412-345-7854.

East Liberty Family Health Care Center is dependent upon financial support to carry out its mission. If you, your family, neighbors, church, company, philanthropic foundation or other friends want to learn more or wish to support us, please contact us:

Dr. Eileen Boyle, Executive Director(412) 362-6353; [email protected]

Dr. David Hall, Medical Director

(412) 665-1017; [email protected]

Nancy Lee Cochran, Development Consultant412-889-8721; [email protected]

We praise God every time we think of you!

Thank you for your special support.

CHURCHES AND INDIVIDUALS ($422,517 or 7%). We depend on local churches and indi-viduals to be a strong foundation of financial and spiritual support. These donors trust that we are good stewards of our resources. They know that we keep Jesus Christ at the center of our activities and that their gifts are used to give quality, whole person, compassionate, loving care.

INVESTMENT INCOME* ($60,575 or 1%). Investment income is comprised of the Patient Care Endowment Fund, Ochiltree Endowment Fund and Jackson Home Care Fund.

LOCAL AND STATE GOVERNMENT FUNDING ($307,500 or 5%). Government entities help us serve our vulnerable brothers and sisters by supporting several of our critical Safety Net services.

UNITED WAY ($15,134 or .2%). Individual donors contribute to the Center through the United Way Contributor Choice Program. Our Agency Number in Allegheny County is 338.

*East Liberty Family Health Care Center has permanently restricted net assets, which consisted of the following on June 30, 2012:

Patient Care Endowment Fund ............................$1,372,601Ochiltree Endowment Fund .................................$ 172,245Jackson Home Care Fund ....................................$ 45,422 Total Endowment ........................................$1,590,268

hope needs help

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George Rivers

our staffOur employees deliver outstanding service with competence and compassion. By building a relationship with each patient, God uses us as an instrument of healing and hope.

Tracey Falgione Shimmie Elomba Aaron Todaro

Tracy Wiley

a

Ericka Addison-Waite • Erica Anderson • Greg Anderson, MD • Diane Balestrino, MD •

Danielle Bassett • Erin Bindenwald, RN • David Blandino, MD • Eileen Boyle, MD • Ruth Burns •

Marvy Carter, RN • Nancy Lee Cochran (Consultant) • Krista L. Cooke, MD • Marisa Costa •

Dee Craig • Carol D’Amico, RN • JeWana Davis • Jessica Diggs, MD • Deanna Ebo •

Shimmie Elomba • Tracey Falgione • Rose Fanous, PA • Mary Forbeck • Rachel Freeman •

Beverly Friedline, RN • Daisy Garcia • Kimberly Gillespie • Tujwina Gonzalez • Yancy Guinyard

David Hall, MD • Beth Hill, RN • Julia Hill • Michelle Hunt • Gordon Jenkins • Margaret Johnson •

Lisa Jones, RN • Deb Keck • Tracee Kirkland, RN • Janice Kondel • Heather Lawrence •

Michael Lawrence • Cathy Lucot, RN • Suzanne Maslo, DMD • Alice Maunz, RN •

Kimberly McGeever • Mary E. Meacham • Katie Meek, RN • Meghan Monahan • Debra Paschall •

Arisbel Perez • Andrew Pernesky • Caroline Phillips • Nikia Pitts • Lori Porter, RN • Karen Smith Post

• Lakish Pryor • Priya Raghavan • George Rivers • Rebekah Sansone, RN • Diane Schmitt •

Ruby Shepherd, MD • Sherry Steele • George Steffey • Sue Stewart, RN • Betty Mae Tatman, PNP •

Sheila Taylor • Renee Teichman, RN • Aaron Todaro • Theresa Tran, DO • Christine VanKirk, RN •

Deb Walker • Joseph Weaver, MD • Sima Weaver, MD • Melissa Webb • Nancy Weiland, RN • Julie West •

Doreen Wiest • Tracy Wiley • Stephen Wilson, MD • Barbara Zimmerly, RN • Richard Zimmerman, MD

Since our founding, I have been privileged to serve as Medical Director. I praise God for every patient that He has given us. I thank Him also for the hardworking, compassionate, well-trained staff. Together, we share the love of God with our patients, their families and our neighborhoods.

Dr. David HallMedical Director

JeWana Davis

Katie Meek

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As a Federally Qualified Health Center (FQHC), we are required to have a consumer-controlled Board of Directors. A minimum of 51 percent of our board must be patients of the Center. This mandate has brought to us visionary leadership, compassion, better understanding of the needs of all stakeholders, and a passionate commitment to excellence. We are grateful to the volunteers who so willingly serve on our board.

Rev. Paul E. Roberts, ChairPastor, Eastminster Presbyterian Church

Kathy Mayle Towns, RN, Vice ChairDean of Nursing, Community College of Allegheny County

Georgette D. Powell, SecretaryExecutive Director, PA Vets All the Way Home

Michael T. Wherry, CPA, TreasurerMcClintock & Associates, P.C.

Benjamin ButlerDirector, Minority Business Opportunity CenterDepartment of Veterans Affairs

Rev. Douglas A. DunderdalePresbyterian Pastor, Honorably Retired

Rev. Etta CalvertParish Associate, Mt. Ararat Baptist Church

Eva Padilla-GarciaResident Physician, Family MedicineUPMC St. Margaret’s Hospital

W. Craig EsterlyPartner, S.D. Asset Group LLC

George MosesNational Low Income Housing Coalition

Deborah K. RedmondVice President of Clinical AffairsInsurance Services Division of UPMC Health Plan

Richard SheffeyAssistant Store Manager, Casual Male XL

Kristen WilsonCommunity Volunteer

Mattie WoodsExecutive Director, Center for Healthy Hearts and Souls

Reid Carpenter, Emeritus DirectorPresident, Council of Leadership Foundations

Stephen P. Paschall, Esq., Emeritus DirectorAttorney, Lovett Bookman Harmon Marks LLP

board of directors and offi cers

acknowledgements Photos in the brochure by Diana Armstrong.

Karen Morrison provided graphic design.

Nancy Lee Cochran was the writer/editor, with much support by Deb Paschall and Cheryl Swartz..

Mattie WoodsBoard Member

I grew up in the Lincoln Lemington community. It is a pleasure to serve on the ELFHCC Board. My God given purpose has been linked to improving family, Church and community health. ELFHCC combines excellent care, faith hope and love to our patients.

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HOSANNA HOUSE (dental care only)

807 Wallace AvenuePittsburgh, PA 15221

(412) 243-7711

LINCOLN-LEMINGTON7171 Churchland StreetPittsburgh, PA 15206

(412) 361-8284 medical (412) 345-0400 dental

EAST LIBERTY6023 Harvard StreetPittsburgh, PA 15206

(412) 661-2802

www.elfhcc.org

THREE LOCATIONS

East Liberty Family Health Care Center

healing and

hope