hay group hong kong pulse survey report group | hong kong pulse survey, october 2012 6 4. main...

Hay Group Hong Kong

Hay Group Hong Kong – Pulse Survey Report

October 2012

Hay Group | Hong Kong Pulse Survey, October 2012

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1 Introduction .......................................................................................... 4

2 List of Participants ................................................................................ 7

3 Main Findings – Analysis on All Organizations ................................... 14

4 Main Findings – Sector Analyses ....................................................... 19

– Consumer Goods .................................................................................................. 22

– Consumer Services ............................................................................................... 24

– Financials .............................................................................................................. 26

– Industrials .............................................................................................................. 30

– Natural Materials, Chemicals, Oil & Gas................................................................ 34

– Public Sector & Not-For-Profit ............................................................................... 36

– Others .................................................................................................................... 38

5 Employee Turnover Rate ................................................................... 40

6 Recruitment Plan ................................................................................ 43

7 HR Issue – Paternity Leave Policies .................................................. 46

8 Appendix ............................................................................................ 50

Methodology and Definitions .................................................................................... 51


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About Hay Group Hay Group assists clients in interpreting the findings of the survey and is involved in numerous assignments to define and implement compensation philosophies and strategies. It is our goal to continually enhance our products and services to assist you with your human resources issues. Any comments or suggestions from you will be much valued. For further information, please contact:-

Hay Group – Hong Kong

Hay Group Limited 27/F, No. 3 Lockhart Road

Wanchai, Hong Kong

Tel: (852) 2527-9900 Fax: (852) 2866-1111

Email: [email protected]

Website: www.haygroup.com and www.haygrouppaynet.com

Hay Group Hong Kong. Copyright Hay Group 2012. This report is confidential to participating organizations and its contents should not be disclosed to any other party without the written consent of Hay Group.

http://www.haygroup.com/

http://www.haygrouppaynet.com/


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1 Introduction

1 Introduction

01

Introduction


5

The Hay Group Hong Kong – Pulse Survey Report – October 2012 presents findings based on 120 organizations that participated in this survey. All data refers to a base date of October 2012. The purposes of the report are as follows:-

Enables you to understand the latest salary trends in Hong Kong. Provides information on variable pay – actual payouts and targets. Understands the employee turnover rates in Hong Kong Recruitment plan and HR issues that organizations are facing in Hong Kong.

Report Contents This report is divided into the following sections:-

1. Introduction This section contains an overview of the report structure.

2. Participants This section lists the participating organizations and their sectors.

3. Methodology and Definitions Explanation of the various terms and methodologies used by Hay Group in the report is outlined in this section. This information will help you understand, interpret and apply the report results.


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4. Main Findings

This section presents the key findings of the survey on Movement and Forecasts of Base Salary and Bonus Payment by all organizations and by sectors: Analysis on All Organisations

- Actual Base Salary Movement and Forecasts - Actual Variable Bonus Payment and Forecasts

Sector Analyses

- Consumer Goods - Consumer Services

Consumer Services – Leisure & Hospitality Consumer Services – Retail

- Financials Financials – Banks Financials – Financial Services Financials – Insurance

- Industrials Industrials – High Technology Industrials – Transportation Industrials – Others Industrial Activities

- Natural Materials, Chemicals, Oil & Gas - Public Sector & Not-For-Profit - Others

5. Employee Turnover

6. Recruitment Plan

7. HR Issues


7

2 Executive summary

2 List of Participants

02

List of Participants


8

No Organizations Sector

1 Carlsberg Hong Kong Limited Consumer Goods

2 Jebsen & Co. Ltd. Consumer Goods

3 P&G Hong Kong Consumer Goods

4 TAL Apparel Limited Consumer Goods

5 Whirlpool (Hong Kong) Ltd. Consumer Goods

6 Birdland (Hong Kong) Ltd. Consumer Services - Leisure & Hospitality

7 Hongkong International Theme Parks Limited Consumer Services - Leisure & Hospitality

8 McDonald's Restaurants Hong Kong Limited Consumer Services - Leisure & Hospitality

9 Melco Services Limited Consumer Services - Leisure & Hospitality

10 Belle Worldwide Limited Consumer Services - Retail

11 Dah Chong Hong Holdings Ltd Consumer Services - Retail

12 FAIRTON INTERNATIONAL GROUP LIMITED Consumer Services - Retail

13 Hanesbrands Japan Inc. Consumer Services - Retail

14 Hong Kong Seibu Enterprise Company Ltd Consumer Services - Retail

15 ImagineX Management Company Limited Consumer Services - Retail

16 Luxba Group Limited Consumer Services - Retail

17 Marks and Spencer (Asia Pacific) Limited Consumer Services - Retail

18 MGB METRO Group Buying HK Limited Consumer Services - Retail

19 Richemont Asia Pacific Limited Consumer Services - Retail

20 Tesco International Sourcing Ltd Consumer Services - Retail

21 The Dairy Farm Company Limited Consumer Services - Retail

22 Water Oasis Company Limited Consumer Services - Retail

23 Bank of China (Hong Kong) Limited Financials - Banks

24 China Construction Bank (Asia) Corp. Ltd. Financials - Banks

25 CITIC Bank International Limited Financials - Banks

26 Dah Sing Bank, Limited Financials - Banks

27 ORIX Asia Ltd Financials - Banks

28 Shanghai Commercial Bank Ltd. Financials - Banks

29 The Bank of East Asia, Limited Financials - Banks

30 The Hongkong and Shanghai Banking Corporation Ltd Financials - Banks

31 CITIC Securities International Company Limited Financials - Financial Services

32 Dun & Bradstreet (HK) Ltd. Financials - Financial Services

33 Ernst & Young Financials - Financial Services


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34 Guosen Securities(HK) Financial Holdings Co.Ltd Financials - Financial Services

35 Hong Kong Exchanges and Clearing Ltd Financials - Financial Services

36 K. Wah Management Services Limited Financials - Financial Services

37 S E A Holdings Limited Financials - Financial Services

38 Securities and Futures Commission Financials - Financial Services

39 Shun Tak Holdings (Macau) Limited Financials - Financial Services

40 SOCAM Development Limited Financials - Financial Services

41 ACE Life Insurance Company Ltd. Financials - Insurance

42 Ageas Asia Holdings Limited Financials - Insurance

43 AIA Co. (Bermuda) Ltd. Financials - Insurance

44 AXA Asia Financials - Insurance

45 AXA China Insurance Co. Ltd. Financials - Insurance

46 Blue Cross (Asia-Pacific) Insurance Limited Financials - Insurance

47 BOC Group Life Assurance Co. Ltd. Financials - Insurance

48 Manulife (International) Limited Financials - Insurance

49 Prudential Services Limited Financials - Insurance

50 Standard Life (Asia) Limited Financials - Insurance

51 Sun Life Hong Kong Limited Financials - Insurance

52 Swiss Reinsurance Company Ltd Financials - Insurance

53 The Prudential Assurance Co Ltd Financials - Insurance

54 Belden Asia (Hong Kong) Limited Industrials - High Technology

55 Belton Holdings Limited Industrials - High Technology

56 Checkpoint Systems Hong Kong Limited Industrials - High Technology

57 Defond Electrical Industries Ltd. Industrials - High Technology

58 Hong Kong Aero Engines Services Limited Industrials - High Technology

59 Jardine OneSolution (HK) Limited Industrials - High Technology

60 Linkz Industries Ltd. Industrials - High Technology

61 NXP Semiconductors Hong Kong Limited Industrials - High Technology

63 PCCW Limited Industrials - High Technology

62 SAE Magnetics HK Ltd Industrials - High Technology

64 Sony Corporation of Hong Kong Ltd Industrials - High Technology


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65 Waters China Limited Industrials - High Technology

66 Atkins China Ltd Industrials - Other Industrial Activities

67 Build King Holdings Limited Industrials - Other Industrial Activities

68 Chun Wo C&E Company Limited Industrials - Other Industrial Activities

69 Gammon Construction Limited Industrials - Other Industrial Activities

70 Heidelberg Hong Kong Ltd Industrials - Other Industrial Activities

71 Mitsui & Co. (HK) Ltd. Industrials - Other Industrial Activities

72 PACIFIC MICROELECTRONICS HK LTD Industrials - Other Industrial Activities

73 The Jardine Engineering Corporation, Ltd Industrials - Other Industrial Activities

74 Asia Container Terminals Ltd Industrials - Transportation

75 Asia Region of DP World Industrials - Transportation

76 LSG Lufthansa Service HK Ltd. Industrials - Transportation

77 Modern Terminals Limited Industrials - Transportation

78 MTR Corporation Limited Industrials - Transportation

79 New Hong Kong Tunnel Company Limited Industrials - Transportation

80 Sky Shuttle Helicopters Limited Industrials - Transportation

81 AFSC OPERATIONS LIMITED Natural Materials - Chemicals, Oil & Gas

82 Air Products Asia, Inc. Natural Materials - Chemicals, Oil & Gas

83 BP Natural Materials - Chemicals, Oil & Gas

84 Chevron Phillips Chemical Int'l Inc - HK branch Natural Materials - Chemicals, Oil & Gas

85 Du Pont China Limited Natural Materials - Chemicals, Oil & Gas

86 FMC Corporation Natural Materials - Chemicals, Oil & Gas

87 LANXESS Hong Kong Limited Natural Materials - Chemicals, Oil & Gas

88 PPG Coatings (Hong Kong) Co., Limited Natural Materials - Chemicals, Oil & Gas

89 SABIC Innovative Plastics HK Ltd Natural Materials - Chemicals, Oil & Gas

90 Total Petrochemicals (Hong Kong) Ltd. Natural Materials - Chemicals, Oil & Gas

91 Airport Authority Public Sector & NFP

92 British Council Public Sector & NFP

93 City University of Hong Kong Public Sector & NFP

94 Hong Kong Baptist University Public Sector & NFP

95 Hong Kong Cyberport Management Company Limited Public Sector & NFP

96 Hong Kong Examination and Assessment Authority Public Sector & NFP

97 Hong Kong Housing Authority Public Sector & NFP

98 Hong Kong Housing Society Public Sector & NFP


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99 Hong Kong Productivity Council Public Sector & NFP

100 Hong Kong Red Cross Public Sector & NFP

101 Hong Kong Tourism Board Public Sector & NFP

102 Lingnan University Public Sector & NFP

103 Mandatory Provident Fund Schemes Authority Public Sector & NFP

104 The Hong Kong Institute of Education Public Sector & NFP

105 The Hong Kong Jockey Club Public Sector & NFP

106 Tung Wah Group of Hospitals Public Sector & NFP

107 Urban Renewal Authority Public Sector & NFP

108 Vocational Training Council Public Sector & NFP

109 West Kowloon Cultural District Authority Public Sector & NFP

110 Abdoolally Ebrahim Group Others

111 CITIC Pacific Limited Others

112 CLP Holdings Limited Others

113 Hutchison Ports Limited Others

114 John Swire & Sons (H.K.) Ltd. Others

115 Kojimoa Group Limited Others

116 Lei Shing Hong Ltd. Others

117 Meiya Power Company Limited Others

118 Otto International (HK) Limited Others

119 Power Assets Holdings Limited Others

120 The Hong Kong and China Gas Co., Ltd. Others


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* Please refer to Section 4 for detail break down of distribution for each sector.


13


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3 Salary markets overview 3 Main Findings – Analysis on All Organizations

03

Main Findings – Analysis on All Organizations


15

Average Base Salary Movement and Forecasts by Employee Categories


16

Actual Base Salary Movement (Excluding Promotion Increment) – All Organizations

Statistics

Actual Base Salary Movement (%) – All Organizations (October 2011 – September 2012)

Clerical/ Operations

Supervisory/ Junior

Professional

Middle Management/

Seasoned Professional

Senior Management/

Executives Overall

P90 7.8% 7.3% 7.0% 7.0% 6.8%

Q3 5.7% 5.6% 5.8% 5.9% 5.7%

Median 5.0% 5.0% 5.0% 5.0% 5.0%

Q1 4.0% 4.3% 4.0% 4.0% 4.2%

P10 3.0% 3.1% 3.0% 2.9% 3.3%

Average 5.0% 5.1% 5.1% 4.9% 5.0%

Total Responded 85 88 88 79 112

Base Salary Forecasts – All Organizations

Statistics

Base Salary Forecasts (%) – All Organizations (October 2012 – September 2013)


Supervisory/ Junior

Professional

Middle Management/


Senior Management/

Executives Overall

P90 5.5% 5.8% 6.0% 5.4% 6.3%

Q3 5.0% 5.0% 5.0% 5.0% 5.0%

Median 4.5% 4.5% 4.6% 4.5% 5.0%

Q1 4.0% 4.0% 4.0% 3.8% 4.0%

P10 3.0% 3.0% 3.0% 3.0% 3.0%

Average 4.3% 4.5% 4.5% 4.1% 4.7%



17

Average Variable Bonus Payment and Forecasts by Employee Categories


18

Actual Variable Bonus Payment – All Organizations

Statistics

Actual Variable Bonus Payment (in multiple of monthly basic salary) All Organizations (October 2011 – September 2012)


Supervisory/ Junior

Professional

Middle Management/


Senior Management/

Executives Overall

P90 2.39 2.67 3.34 5.62 3.20

Q3 1.58 2.00 2.50 4.35 2.60

Median 1.10 1.32 1.90 2.90 1.80

Q1 0.68 0.80 1.06 1.58 1.15

P10 0.21 0.32 0.50 1.00 0.50

Average 1.38 1.62 2.07 3.34 2.01


Variable Bonus Forecasts – All Organizations

Statistics

Variable Bonus Forecasts (in multiple of monthly basic salary) All Organizations (October 2012 – September 2013)


Supervisory/ Junior

Professional

Middle Management/


Senior Management/

Executives Overall

P90 2.00 2.40 3.00 4.21 2.85

Q3 1.50 2.00 2.40 3.41 2.00

Median 1.00 1.40 1.88 2.40 1.56

Q1 0.86 1.00 1.01 1.50 1.10

P10 0.24 0.48 0.52 0.70 0.58

Average 1.16 1.40 1.83 2.46 1.65



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4 Main Findings – Sector Analyses

04

Main Findings – Sector Analyses


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Average Base Salary Movement and Forecasts by Sector

Note

1: insufficient data due to small sample size for the category 2013 (Forecasts) for sector Consumer Services – Leisure &

Hospitality.


21

Average Variable Bonus Payment and Forecasts by Sector

Note

1: insufficient data due to small sample size for the category 2013 (Forecasts) for sector Financials – Banks, Financials –

Insurance, Industrials – High Technology, Industrials – Transportation..


22

– Consumer Goods


23

Actual Base Salary Movement and Forecasts

Statistics

Actual Base Salary Movement (Excluding Promotion Increment) (%) – Consumer Goods


Junior Professional/ Supervisory

Middle Management/


Senior Management/

Executives Overall

Median 4.2% 5.0% 5.2% 4.3% 5.0%

Average 4.3% 6.8% 6.5% 4.2% 5.9%


Statistics Base Salary Forecasts (%)

Median * * * * 5.0%

Average * * * * 5.8%


Note: (*) indicates insufficient data due to small sample size.

Actual Variable Bonus Payment and Forecasts

Statistics

Actual Variable Bonus Payment (in multiple of monthly basic salary) – Consumer Goods



Middle Management/


Senior Management/

Executives Overall

Median * * 1.54 2.40 1.65

Average * * 1.63 2.27 1.45


Statistics Variable Bonus Forecasts (in multiple of monthly basic salary)

Median * * 2.20 2.60 1.70

Average * * 2.06 2.85 1.73




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– Consumer Services

– Consumer Services – Leisure & Hospitality

Actual Base Salary Movement

Statistics

Actual Base Salary Movement (Excluding Promotion Increment) (%) – Consumer Services – Leisure & Hospitality



Middle Management/


Senior Management/

Executives Overall

Median * 4.4% 4.5% 4.5% 4.5%

Average * 4.4% 5.6% 6.5% 5.5%



Actual Variable Bonus Payment

Statistics

Actual Variable Bonus Payment (in multiple of monthly basic salary) – Consumer Services – Leisure & Hospitality



Middle Management/


Senior Management/

Executives Overall

Median * 0.65 0.92 1.80 *

Average * 0.94 1.09 1.80 *



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– Consumer Services - Retail


Statistics

Actual Base Salary Movement (Excluding Promotion Increment) (%) – Consumer Services - Retail



Middle Management/


Senior Management/

Executives Overall

Median 5.0% 5.0% 5.0% 5.0% 4.7%

Average 4.6% 4.9% 4.8% 5.6% 5.0%



Median 4.0% 4.0% 4.0% 4.0% 4.0%

Average 4.1% 4.1% 3.9% 4.4% 4.1%



Statistics

Actual Variable Bonus Payment (in multiple of monthly basic salary) – Consumer Services - Retail



Middle Management/


Senior Management/

Executives Overall

Median 1.30 1.80 2.00 3.00 1.95

Average 1.41 1.65 1.93 2.93 1.85



Median 1.08 1.50 2.00 2.00 1.78

Average 1.34 1.44 2.13 2.61 1.64



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– Financials


27

– Financials – Banks


Statistics

Actual Base Salary Movement (Excluding Promotion Increment) (%) – Financials – Banks



Middle Management/


Senior Management/

Executives Overall

Median 3.9% 4.3% 3.8% 4.5% 4.0%

Average 4.0% 4.2% 4.1% 4.5% 4.0%



Median * * * * 4.0%

Average * * * * 3.8%




Statistics

Actual Variable Bonus Payment (in multiple of monthly basic salary) – Financials – Banks



Middle Management/


Senior Management/

Executives Overall

Median 0.79 1.58 1.93 4.67 2.02

Average 0.86 1.40 2.02 4.01 2.05



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– Financials – Financial Services


Statistics

Actual Base Salary Movement (Excluding Promotion Increment) (%) – Financials - Financial Services



Middle Management/


Senior Management/

Executives Overall

Median 4.0% 4.4% 4.9% 5.0% 5.2%

Average 3.8% 4.2% 4.3% 4.1% 3.6%



Median 3.8% 4.1% 5.0% * 4.9%

Average 3.4% 3.4% 4.0% * 4.0%



Statistics

Actual Variable Bonus Payment (in multiple of monthly basic salary) – Financials - Financial Services



Middle Management/


Senior Management/

Executives Overall

Median 1.45 1.45 1.50 1.70 2.12

Average 1.45 1.92 2.44 2.99 3.44



Median 1.25 2.00 2.00 2.00 2.00

Average 1.35 2.06 2.17 2.05 2.19



29

– Financials - Insurance


Statistics

Actual Base Salary Movement (Excluding Promotion Increment) (%) – Financials – Insurance



Middle Management/


Senior Management/

Executives Overall

Median 5.0% 5.3% 5.3% 5.3% 5.2%

Average 5.4% 5.3% 5.3% 5.2% 5.2%



Median * * * * 5.0%

Average * * * * 5.1%


Note: (*) indicates insufficient data due to small sample size. Actual Variable Bonus Payment and Forecasts

Statistics

Actual Variable Bonus Payment (in multiple of monthly basic salary) – Financials – Insurance



Middle Management/


Senior Management/

Executives Overall

Median 1.07 1.32 2.40 3.62 1.92

Average 1.07 1.34 2.25 3.95 1.98



Median 1.10 1.50 2.40 4.20 *

Average 0.99 1.44 2.23 4.11 *




30

– Industrials


31

– Industrials – High Technology


Statistics

Actual Base Salary Movement (Excluding Promotion Increment) (%) – Industrials – High Technology



Middle Management/


Senior Management/

Executives Overall

Median 5.1% 4.7% 4.7% 5.0% 5.4%

Average 6.0% 5.5% 5.4% 4.1% 5.9%



Median 5.0% 5.5% 5.0% 5.0% 5.5%

Average 4.8% 5.3% 4.8% 4.3% 5.5%


Actual Variable Bonus Payment and Forecast

Statistics

Actual Variable Bonus Payment (in multiple of monthly basic salary) – Industrials – High Technology



Middle Management/


Senior Management/

Executives Overall

Median 1.30 1.50 1.80 2.50 1.75

Average 1.26 1.69 1.91 4.28 1.89



Median 1.50 1.50 1.60 3.50 *

Average 1.33 1.60 2.12 3.50 *



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– Industrials – Transportation


Statistics

Actual Base Salary Movement (Excluding Promotion Increment) (%) – Industrials – Transportation



Middle Management/


Senior Management/

Executives Overall

Median 5.4% 5.0% 5.0% 5.0% 5.2%

Average 5.6% 5.0% 4.9% 5.3% 5.3%



Median 4.5% 4.5% 4.5% * 5.0%

Average 4.6% 4.6% 4.6% * 4.7%



Statistics

Actual Variable Bonus Payment (in multiple of monthly basic salary) – Industrials – Transportation



Middle Management/


Senior Management/

Executives Overall

Median 1.95 1.97 2.18 4.30 2.80

Average 2.03 2.13 2.34 4.08 2.38



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– Industrials – Other Industrial Activities


Statistics

Actual Base Salary Movement (Excluding Promotion Increment) (%) – Industrial – Other Industrial Activities



Middle Management/


Senior Management/

Executives Overall

Median 3.2% 3.2% 3.2% 3.6% 5.0%

Average 3.5% 4.1% 3.8% 3.4% 4.2%



Median 4.0% 4.0% 4.0% * 4.0%

Average 3.6% 3.8% 4.3% * 3.7%



Statistics

Actual Variable Bonus Payment (in multiple of monthly basic salary) – Industrial – Other Industrial Activities



Middle Management/


Senior Management/

Executives Overall

Median 0.93 1.00 1.50 1.91 1.63

Average 0.83 1.11 1.71 2.39 1.68



Median * * * * 1.92

Average * * * * 2.12




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– Natural Materials, Chemicals, Oil & Gas

– Natural Materials – Chemicals, Oil & Gas Actual Base Salary Movement and Forecasts

Statistics

Actual Base Salary Movement (Excluding Promotion Increment) (%) – Natural Materials, Chemicals, Oil & Gas



Middle Management/


Senior Management/

Executives Overall

Median 4.8% 5.0% 6.0% 4.6% 5.0%

Average 4.7% 5.1% 5.5% 5.0% 5.1%



Median 4.0% 4.3% 4.3% 4.8% 4.8%

Average 4.3% 4.4% 4.4% 4.6% 4.9%



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Statistics

Actual Variable Bonus Payment (in multiple of monthly basic salary) – Natural Materials, Chemicals, Oil & Gas



Middle Management/


Senior Management/

Executives Overall

Median 1.20 1.52 2.11 3.10 1.95

Average 2.89 2.81 3.32 4.51 2.10



Median 1.10 1.52 1.83 2.45 1.80

Average 1.24 1.33 1.68 2.24 1.85



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– Public Sector & Not-For-Profit

– Public Sector & Not-For-Profit Actual Base Salary Movement and Forecasts

Statistics

Actual Base Salary Movement (Excluding Promotion Increment) (%) – Public Sector & Not-For-Profit



Middle Management/


Senior Management/

Executives Overall

Median 5.3% 5.3% 5.6% 5.6% 5.2%

Average 6.0% 5.9% 5.8% 5.7% 5.6%



Median 5.0% 5.0% 5.0% 5.0% 5.0%

Average 5.1% 5.1% 5.1% 5.0% 5.2%



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Statistics

Actual Variable Bonus Payment (in multiple of monthly basic salary) – Public Sector & Not-For-Profit



Middle Management/


Senior Management/

Executives Overall

Median 0.85 0.90 1.41 1.56 1.23

Average 0.92 0.96 1.35 1.70 1.19



Median 1.00 1.00 1.56 1.56 1.56

Average 0.75 0.91 1.09 1.58 1.12



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– Others


Statistics

Actual Base Salary Movement (Excluding Promotion Increment) (%) – Others



Middle Management/


Senior Management/

Executives Overall

Median 5.5% 5.0% 5.0% 4.4% 5.0%

Average 5.9% 5.3% 4.9% 4.2% 5.2%



Median 4.3% 3.8% 3.8% * 4.0%

Average 4.1% 3.9% 3.9% * 5.0%




39


Statistics

Actual Variable Bonus Payment (in multiple of monthly basic salary) – Others



Middle Management/


Senior Management/

Executives Overall

Median 0.80 1.74 2.18 4.71 2.46

Average 1.29 1.80 2.06 4.98 2.36



Median 0.80 1.00 2.00 1.50 1.50

Average 0.66 1.10 1.70 1.95 1.12




40

5 Employee Turnover Rate

05

Employee Turnover Rate


41

Employee Turnover Rate Analyses contained in this section provide details on employee turnover rate for the period of October 2011 – September 2012. Employee turnover rate can be broken down into resignation, retrenchment and retirement rates. The formula used for the calculation of employee turnover rate is:

Total Turnover Rate = x 100

Voluntary Turnover Rate = x 100

Please note that voluntary turnover should not include those incumbents whose employment was terminated for the following reasons: fired, transferred within the organization, retired, downsized or deceased.

Statistics Employee Turnover Rate

Total (%) Voluntary (%)

P90 35% 32%

Q3 25% 22%

Median 16% 15%

Q1 11% 9%

P10 6% 5%

Average 21% 19%

Total Responded 106 106

Range of Turnover Rate (in per cent)

Percentage of organizations

Total Voluntary

Less than 5.0% 5% 10%

5.0 – 10.0% 15% 22%

10.1 – 15.0% 21% 20%

15.1 – 30.0% 45% 37%

More than 30.0% 14% 11%

Total Responded 106 106


42

Average Employee Turnover Rate by Sector


43

6 Recruitment Plan

06

Recruitment Plan


44

Recruitment Plan for New Headcounts in the Next 3 months (November 2012 – January 2013)

Recruitment Plan (New Headcounts) Percentage of Organizations

Yes 53%

No 47%

Total Responded 112

Recruitment Plan by Sector (November 2012 – January 2013)


45

The following tables summarize the type of employment and job families for the organizations which have any recruitment plan for the next three months (November 2012 - January 2013). Of the 120 participating organizations, 59 organizations have recruitment plans in the next 3 months, and provided feedback to section type of employment while 49 for type of job families.

Type of Employment

Type of Employment Percentage of Organizations

Permanent 89%

Contract 7%

Temporary 4%

Total Responded 59

Note: Multiple responses allowed.

Type of Job Families

Type of Job Families Number of Organizations

Engineering 15

Sales 14

Finance and Accounting 10

Administration/Support/Service 9

Call Center/Customer Service 7

Marketing 7

Logistics/Supply Chain 7

Executive/Management 5

Human Resources 4

Information Technology 4

Project Management 4

Retail Operations 4

Merchandise Operations 4

Legal 3

Production/Quality Assurance/Quality Control 2

Property Management 1

Others 13

Note: Multiple responses allowed.

Other type of job families include Management Trainee, Designer, Compliance & Risk Management, Acturial and Risk, Strategy, Underwriting, M&A Professional, Academic & Research, Acquisition & Clearance, Arts Administrators


46

7 HR Issue – Paternity Leave Policies

07

HR Issues – Paternity Leave Policies


47

Are you aware of the possible intention of the HKSAR government to make paternity leave a statutory requirement?

Percentage of Organizations

Yes 95%

No 5%

Total Responded 118

Does your company currently provide paternity leave as a staff benefit?


Yes 61%

No 39%

Total Responded 120

Does your company have any plan to provide such benefit in the coming 2 years? Among the 39% of companies currently not providing paternity leave, 38% expressed the plan to implement paternity leave in the coming 2 years, while 62% have not planned yet.


Yes 38%

No 62%

Total Responded 42


48

Conditions for applying for paternity leave


Total Responded

a. Legitimate marriage only 72

Yes 58%

No 36%

Case by Case 6%

b. Employment status 73

Permanent 73%

Permanent and Contract 14%

Others* 14%

* Others include part-time staff, full-time staff fulfills “continuous contract” requirement as defined in the Employment Ordinance

c. Employment period 72

After Probation (range from 1 - 3 months) 35%

After a period of 3 - 6 months 15%



Others:

Commencement of Employment 7%

After probation 1%

After Probation (3 – 6 months) 3%

Not less than 40 weeks of continuous service 8%

Completed one year of employment 7%

2nd year of employment 1%

Same as maternity benefits 1%

No Specific requirement 4%

d. Place of birth of the child 73

Yes (Hong Kong only) 4%

Yes (Hong Kong and Mainland China) 4%

No 92%

e. Number of times of taking paternity leave 73

Yes 5%

No 95%


49

Entitlement and supporting document


Total Responded

a. No. of days of paid paternity leave 73

1 day 7%

2 days 19%

3 days 42%

4 days 1%

5 days 27%

Others 3%

b. The ways that the leaves should be taken 68

Before or after the actual delivery date 71%

Up to the applicant 18%

Others

On the day of and the day following the birth of the child

1%

Within one month of the child birth 4%

Within 4 weeks before the expected date to 8 weeks after the actual date of childbirth.

3%

Within 3 months after the baby's birth 3%

Supporting documents required


Total Responded

a. Marriage certificate 69

Yes 43%

No 57%

b. Birth Certificate 73

Yes 95%

No 5%

Some companies may require doctor’s certificate confirming spouse confinement date.


50

8 Appendix

08

Appendix


51

Methodology and Definitions The following methodology and definitions will help you understand the information provided in the report and assist you in applying this information to your own organization.

Statistics on the Range of Market Data The following statistical measures are used in the presentation of the survey findings:

P90 The value that divides the top 10 per cent of data values from the bottom 90 per cent, when all data values are ordered sequentially.

Q3 The value that divides the top 25 per cent of data values from the bottom 75 per cent, when all data values are ordered sequentially.

Median The mid-point value that divides the top 50 per cent of data values from the bottom 50 per cent, when all data values are ordered sequentially.

Q1 The value that divides the bottom 25 per cent of data values from the top 75 per cent, when all data values are ordered sequentially.

P10 The value that divides the bottom 10 per cent of data values from the top 90 per cent, when all data values are ordered sequentially.

Average The value derived when the sum of all individual values is divided by the number of items in the sample. Average differs from median in that it is influenced by all values in the sample and does not just represent the mid-point. When the average and the median are close or identical, the distribution of values above and below the median tends to be symmetrical. Where there is a larger variance between the median and the average indicates that the spread of values on each side of the median is asymmetrical, with extremely high or low values skewing the average away from the median.


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Definitions of Employee Categories The table below describes the employee categories used in the report. A broad translation of the categories into Hay Reference Level and Hay Point range is also given.

Employee Categories

Hay Reference Level

Hay Points Description

Clerical/ Operations 4 – 11 54 – 191

Performs routine tasks, under supervision, which have specific objectives. Requires basic knowledge of work routines or simple machinery. Generally, tasks are repetitive in nature and training is acquired on the job.

Supervisory/ Junior Professional

12 – 16 192 – 438

Performs standard work routines under general guidance. Requires authoritative knowledge of specialized methods acquired on the job or through professional qualification. May supervise a group of workers.

Middle Management/ Seasoned Professional

17 – 20 439 – 879

Performs general practices in a specialized field with considerable freedom to achieve end results. Requires proficiency in a specialized field or broad understanding of relationships between different fields and an ability to assess the suitability of techniques. This will be an individual contributor or a manager of a team.

Senior Management/ Executives

21 – 27 880 – 3020

Performs practices requiring in depth specialization in a professional field or a broad understanding of relationships between different fields. Both are gained through deep and broad experience built on concepts and principles. These jobs require the ability to select, develop and assess the suitability of techniques, not just the application of those techniques. The level represents generalist and managerial skills. Final responsibility for supervision of functions. Controls a major function in a large organization or all functions in a small organization.

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