covid-19 pulse survey
TRANSCRIPT
2LOCKTON COMPANIES |
Employers want to understand actions
taken by other companies related to the
impact of COVID-19 and the
corresponding workforce and business
decisions. Lockton’s pulse survey is
designed to capture employer responses
to these pressing issues.
Results shown were collected Sept. 22-
Oct. 6. At the close of the survey, there
were 255 responses.
Summary
Table of contents
04 All responses
11 Financial institutions
18 Healthcare
25 Manufacturing
32 Professional services
39 Technology
46 <500 employees
53 500 to 999 employees
60 1,000 to 1,999 employees
67 2,000 to 4,999 employees
74 5,000+ employees
5LOCKTON COMPANIES |
Survey participant profile• Construction (6%)
• Education (5%)
• Financial
institutions (8%)
• Government
contractor (1%)
• Healthcare, incl.
hospitals (13%)
• Hospitality (3%)
• Manufacturing
(13%)
• Nonprofit (6%)
• Oil & gas (2%)
• Professional
services (11%)
• Real estate (2%)
• Retail (3%)
• Technology (11%)
• Wholesale (2%)
• Other (11%)
INDUSTRY
46%
17% 15% 13%9%
<500 500-999 1,000-1,999 2,000-4,999 5,000+
12%
12%
38%
13%
25%
North Central
Northeast
South Central
Southeast
West
U.S. REGION
GROUP SIZE
6LOCKTON COMPANIES |
COVID-19: Which flexibilities do you provide, or plan on providing, to employees as you reopen your workplace(s)?
34%
73%
9%
18%
7%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Allow remote work all the
time
Hybrid approach, allowing
remote work some of the
time
Shortened or compressed
work week
Other Not applicable
N=255
7LOCKTON COMPANIES |
COVID-19: What steps is your organization taking to assist working parents?
13%
7%
2%
25%
35%
1%
3%
17%
2%
9%
45%
67%
12%
0% 20% 40% 60% 80%
None of the above/NA
Other
Provide special programs (virtual art class, adventure clubs, etc.)
Temporary unpaid leave
Allow midyear changes to FSA
Dependent care stipend
Discounts to online education/tutoring
Add or promote child care assistance resources
On-site child care
Block "no meeting" times to work around school periods
Create or expand telework options
Flexible workday hours (vary work schedule based on family needs)
Flex days (additional days to take at employee's discretion)
N=255
8LOCKTON COMPANIES |
COVID-19: What types of mental health/resilience resources does your organization provide?
12%
25%
29%
40%
57%
9%
57%
32%
62%
74%
38%
95%
87%
12%
15%
12%
24%
7%
8%
7%
10%
15%
16%
6%
1%
0%
0% 20% 40% 60% 80% 100%
Other
Resiliency/mindfulness programs
Access to mental health apps
Communication campaigns on mental health
Financial well-being
Mental health first aid training for managers
Time off (e.g., flex days, wellness day off)
Telehealth options for mental health visits via third-party
Telehealth options for mental health visits via EAP
Telehealth options for mental health visits via carrier
Expanded EAP offerings (e.g., child care, adult care, full financial planning, etc.)
EAP
Coverage for outpatient therapy
Not provided at this time
Recently added
Provided pre-pandemic
9LOCKTON COMPANIES |
COVID-19: How is your organization planning to structure open enrollment?
3%
74%
23%
0%
10%
20%
30%
40%
50%
60%
70%
80%
In-person Virtual Combination
N=254
10LOCKTON COMPANIES |
COVID-19: Open enrollment resources
93%
64%
40%
11%16%
5%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Internal
communication
resources to deliver
message via existing
platforms
Leverage existing HR
technology platform
to communicate
External vendor to
develop videos or
prerecorded voice-
over PowerPoint
External solutions to
deliver personalized
content and
messages through a
mobile app
Virtual benefits fair Other
N=244
12LOCKTON COMPANIES |
Financial institutions
participant profile
55%
10%5%
30%
<500 500-999 1,000-1,999 2,000-4,999
15%
20%
45%
10%
10%
North Central
Northeast
South Central
Southeast
West
U.S. REGION
GROUP SIZE
13LOCKTON COMPANIES |
COVID-19: Which flexibilities do you provide, or plan on providing, to employees as you reopen your workplace(s)?
45%
90%
20%
10%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Allow remote work all the time Hybrid approach, allowing
remote work some of the time
Shortened or compressed work
week
Other
N=20
Financial institutions
14LOCKTON COMPANIES |
COVID-19: What steps is your organization taking to assist working parents?
10%
10%
5%
25%
35%
5%
15%
10%
55%
65%
15%
0% 10% 20% 30% 40% 50% 60% 70%
None of the above/NA
Other
Provide special programs (virtual art class, adventure clubs, etc.)
Temporary unpaid leave
Allow midyear changes to FSA
Dependent care stipend
Add or promote child care assistance resources
Block "no meeting" times to work around school periods
Create or expand telework options
Flexible workday hours (vary work schedule based on family needs)
Flex days (additional days to take at employee's discretion)
N=20
Financial institutions
15LOCKTON COMPANIES |
COVID-19: What types of mental health/resilience resources does your organization provide?
0%
29%
27%
50%
63%
7%
47%
34%
76%
58%
38%
95%
87%
0%
7%
13%
19%
19%
21%
6%
33%
18%
30%
13%
5%
0%
0% 20% 40% 60% 80% 100% 120%
Other
Resiliency/mindfulness programs
Access to mental health apps
Communication campaigns on mental health
Financial well-being
Mental health first aid training for managers
Time off (e.g., flex days, wellness day off)
Telehealth options for mental health visits via third-party
Telehealth options for mental health visits via EAP
Telehealth options for mental health visits via carrier
Expanded EAP offerings (e.g., child care, adult care, full financial planning, etc.)
EAP
Coverage for outpatient therapy
Not provided at this time
Recently added
Provided pre-pandemic
Financial institutions
16LOCKTON COMPANIES |
COVID-19: How is your organization planning to structure open enrollment?
79%
21%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Virtual Combination in-person and virtual
N=19
Financial institutions
17LOCKTON COMPANIES |
COVID-19: Open enrollment resources
94%
67%
33%
17%
11%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Internal communication
resources to deliver
message via existing
platforms
Leverage existing HR
technology platform to
communicate
External vendor to
develop videos or
prerecorded voice-over
PowerPoint
Virtual benefits fair Other
N=18
Financial institutions
19LOCKTON COMPANIES |
Healthcare participant profile
34%
12%
21%
9%
24%
<500 500-999 1,000-1,999 2,000-4,999 5,000+
15%
9%
30%
12%
33%
North Central
Northeast
South Central
Southeast
West
U.S. REGION
GROUP SIZE
20LOCKTON COMPANIES |
COVID-19: Which flexibilities do you provide, or plan on providing, to employees as you reopen your workplace(s)?
39%
67%
12%
30%
12%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Allow remote work all the
time
Hybrid approach, allowing
remote work some of the
time
Shortened or compressed
work week
Other Not applicable
N=33
Healthcare
21LOCKTON COMPANIES |
COVID-19: What steps is your organization taking to assist working parents?
15%
9%
42%
27%
30%
9%
9%
42%
52%
9%
0% 10% 20% 30% 40% 50% 60%
None of the above/NA
Other
Temporary unpaid leave
Allow midyear changes to FSA
Add or promote child care assistance resources
On-site child care
Block "no meeting" times to work around school periods
Create or expand telework options
Flexible workday hours (vary work schedule based on family needs)
Flex days (additional days to take at employee's discretion)
N=33
Healthcare
22LOCKTON COMPANIES |
COVID-19: What types of mental health/resilience resources does your organization provide?
0%
25%
36%
42%
64%
15%
43%
35%
58%
64%
29%
97%
93%
0%
21%
25%
29%
4%
4%
7%
8%
21%
23%
13%
0%
0%
0% 20% 40% 60% 80% 100% 120%
Other
Resiliency/mindfulness programs
Access to mental health apps
Communication campaigns on mental health
Financial well-being
Mental health first aid training for managers
Time off (e.g., flex days, wellness day off)
Telehealth options for mental health visits via third-party
Telehealth options for mental health visits via EAP
Telehealth options for mental health visits via carrier
Expanded EAP offerings (e.g., child care, adult care, full financial planning, etc.)
EAP
Coverage for outpatient therapy
Not provided at this time
Recently added
Provided pre-pandemic
Healthcare
23LOCKTON COMPANIES |
COVID-19: How is your organization planning to structure open enrollment?
3%
79%
18%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
In-person Virtual Combination
N=33
Healthcare
24LOCKTON COMPANIES |
COVID-19: Open enrollment resources
97%
59%53%
13%19%
9%
0%
20%
40%
60%
80%
100%
120%
Internal
communication
resources to deliver
message via existing
platforms
Leverage existing HR
technology platform
to communicate
External vendor to
develop videos or
prerecorded voice-
over PowerPoint
External solutions to
deliver personalized
content and
messages through a
mobile app
Virtual benefits fair Other
N=32
Healthcare
26LOCKTON COMPANIES |
Manufacturing participant
profile
42%
18%12%
15%12%
<500 500-999 1,000-1,999 2,000-4,999 5,000+
18%
15%
33%
15%
18%
North Central
Northeast
South Central
Southeast
West
U.S. REGION
GROUP SIZE
27LOCKTON COMPANIES |
COVID-19: Which flexibilities do you provide, or plan on providing, to employees as you reopen your workplace(s)?
6%
70%
6%
24%
12%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Allow remote work all the
time
Hybrid approach, allowing
remote work some of the
time
Shortened or compressed
work week
Other Not applicable
N=33
Manufacturing
28LOCKTON COMPANIES |
COVID-19: What steps is your organization taking to assist working parents?
21%
3%
15%
21%
9%
21%
52%
12%
0% 10% 20% 30% 40% 50% 60%
None of the above/NA
Other
Temporary unpaid leave
Allow midyear changes to FSA
Add or promote child care assistance resources
Create or expand telework options
Flexible workday hours (vary work schedule based on family needs)
Flex days (additional days to take at employee's discretion)
N=33
Manufacturing
29LOCKTON COMPANIES |
COVID-19: What types of mental health/resilience resources does your organization provide?
25%
19%
37%
41%
41%
4%
26%
30%
47%
56%
42%
87%
87%
0%
0%
8%
14%
4%
4%
7%
11%
21%
28%
4%
0%
0%
0% 20% 40% 60% 80% 100%
Other
Resiliency/mindfulness programs
Access to mental health apps
Communication campaigns on mental health
Financial well-being
Mental health first aid training for managers
Time off (e.g., flex days, wellness day off)
Telehealth options for mental health visits via third-party
Telehealth options for mental health visits via EAP
Telehealth options for mental health visits via carrier
Expanded EAP offerings (e.g., child care, adult care, full financial planning, etc.)
EAP
Coverage for outpatient therapy
Not provided at this time
Recently added
Provided pre-pandemic
Manufacturing
30LOCKTON COMPANIES |
COVID-19: How is your organization planning to structure open enrollment?
6%
42%
52%
0%
10%
20%
30%
40%
50%
60%
In-person Virtual Combination
N=33
Manufacturing
31LOCKTON COMPANIES |
COVID-19: Open enrollment resources
97%
55%
32%
13%
6% 6%
0%
20%
40%
60%
80%
100%
120%
Internal
communication
resources to deliver
message via existing
platforms
Leverage existing HR
technology platform
to communicate
External vendor to
develop videos or
prerecorded voice-
over PowerPoint
External solutions to
deliver personalized
content and
messages through a
mobile app
Virtual benefits fair Other
N=31
Manufacturing
33LOCKTON COMPANIES |
Professional services participant
profile
48%
15%
26%
7% 4%
<500 500-999 1,000-1,999 2,000-4,999 5,000+
19%
11%
41%
4%
26%
North Central
Northeast
South Central
Southeast
West
U.S. REGION
GROUP SIZE
34LOCKTON COMPANIES |
COVID-19: Which flexibilities do you provide, or plan on providing, to employees as you reopen your workplace(s)?
41%
67%
7%
22%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Allow remote work all the time Hybrid approach, allowing
remote work some of the time
Shortened or compressed work
week
Other
N=27
Professional services
35LOCKTON COMPANIES |
COVID-19: What steps is your organization taking to assist working parents?
4%
15%
4%
33%
52%
11%
22%
15%
52%
74%
4%
0% 20% 40% 60% 80%
None of the above/NA
Other
Provide special programs (virtual art class, adventure clubs, etc.)
Temporary unpaid leave
Allow midyear changes to FSA
Discounts to online education/tutoring
Add or promote child care assistance resources
Block "no meeting" times to work around school periods
Create or expand telework options
Flexible workday hours (vary work schedule based on family needs)
Flex days (additional days to take at employee's discretion)
N=27
Professional services
36LOCKTON COMPANIES |
COVID-19: What types of mental health/resilience resources does your organization provide?
17%
33%
23%
52%
65%
9%
67%
24%
80%
82%
55%
100%
92%
33%
21%
14%
13%
4%
9%
0%
5%
0%
11%
0%
0%
0%
0% 20% 40% 60% 80% 100% 120%
Other
Resiliency/mindfulness programs
Access to mental health apps
Communication campaigns on mental health
Financial well-being
Mental health first aid training for managers
Time off (e.g., flex days, wellness day off)
Telehealth options for mental health visits via third-party
Telehealth options for mental health visits via EAP
Telehealth options for mental health visits via carrier
Expanded EAP offerings (e.g., child care, adult care, full financial planning, etc.)
EAP
Coverage for outpatient therapy
Not provided at this time
Recently added
Provided pre-pandemic
Professional services
37LOCKTON COMPANIES |
COVID-19: How is your organization planning to structure open enrollment?
89%
11%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Virtual Combination in-person and virtual
N=27
Professional services
38LOCKTON COMPANIES |
COVID-19: Open enrollment resources
93%
70%
37%
4%
19%
4%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Internal
communication
resources to deliver
message via existing
platforms
Leverage existing HR
technology platform
to communicate
External vendor to
develop videos or
prerecorded voice-
over PowerPoint
External solutions to
deliver personalized
content and
messages through a
mobile app
Virtual benefits fair Other
N=27
Professional services
40LOCKTON COMPANIES |
Technology participant profile
48%
24% 21%
7%
<500 500-999 1,000-1,999 2,000-4,999
3%
21%
41%
17%
17%
North Central
Northeast
South Central
Southeast
West
U.S. REGION
GROUP SIZE
41LOCKTON COMPANIES |
COVID-19: Which flexibilities do you provide, or plan on providing, to employees as you reopen your workplace(s)?
48%
52%
3%
17%
0%
10%
20%
30%
40%
50%
60%
Allow remote work all the time Hybrid approach, allowing
remote work some of the time
Shortened or compressed work
week
Other
N=29
Technology
42LOCKTON COMPANIES |
COVID-19: What steps is your organization taking to assist working parents?
7%
7%
10%
17%
52%
7%
14%
10%
41%
76%
14%
0% 20% 40% 60% 80%
None of the above/NA
Other
Provide special programs (virtual art class, adventure clubs, etc.)
Temporary unpaid leave
Allow midyear changes to FSA
Discounts to online education/tutoring
Add or promote child care assistance resources
Block "no meeting" times to work around school periods
Create or expand telework options
Flexible workday hours (vary work schedule based on family needs)
Flex days (additional days to take at employee's discretion)
N=29
Technology
43LOCKTON COMPANIES |
COVID-19: What types of mental health/resilience resources does your organization provide?
0%
23%
24%
26%
52%
4%
84%
44%
73%
79%
42%
100%
93%
0%
31%
12%
52%
20%
13%
4%
12%
23%
21%
4%
0%
0%
0% 20% 40% 60% 80% 100% 120%
Other
Resiliency/mindfulness programs
Access to mental health apps
Communication campaigns on mental health
Financial well-being
Mental health first aid training for managers
Time off (e.g., flex days, wellness day off)
Telehealth options for mental health visits via third-party
Telehealth options for mental health visits via EAP
Telehealth options for mental health visits via carrier
Expanded EAP offerings (e.g., child care, adult care, full financial planning, etc.)
EAP
Coverage for outpatient therapy
Not provided at this time
Recently added
Provided pre-pandemic
Technology
44LOCKTON COMPANIES |
COVID-19: How is your organization planning to structure open enrollment?
93%
7%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Virtual Combination in-person and virtual
N=29
Technology
45LOCKTON COMPANIES |
COVID-19: Open enrollment resources
97%
83%
62%
17%14%
3%
0%
20%
40%
60%
80%
100%
120%
Internal
communication
resources to deliver
message via existing
platforms
Leverage existing HR
technology platform
to communicate
External vendor to
develop videos or
prerecorded voice-
over PowerPoint
External solutions to
deliver personalized
content and
messages through a
mobile app
Virtual benefits fair Other
N=29
Technology
47LOCKTON COMPANIES |
<500 employees participant
profile• Construction (5%)
• Education (3%)
• Financial institutions
(9%)
• Government
contractor (3%)
• Healthcare, incl.
hospitals (10%)
• Hospitality (3%)
• Manufacturing
(12%)
• Nonprofit (9%)
• Oil & gas (3%)
• Professional services
(11%)
• Real estate (2%)
• Technology (12%)
• Wholesale (4%)
• Other (14%)
INDUSTRY
13%
7%
44%
11%
25%
North Central
Northeast
South Central
Southeast
West
U.S. REGION
48LOCKTON COMPANIES |
COVID-19: Which flexibilities do you provide, or plan on providing, to employees as you reopen your workplace(s)?
35%
73%
7%
15%
9%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Allow remote work all the
time
Hybrid approach, allowing
remote work some of the
time
Shortened or compressed
work week
Other Not applicable
N=117
<500 employees
49LOCKTON COMPANIES |
COVID-19: What steps is your organization taking to assist working parents?
15%
6%
2%
12%
26%
1%
8%
9%
36%
66%
11%
0% 10% 20% 30% 40% 50% 60% 70%
None of the above/NA
Other
Provide special programs (virtual art class, adventure clubs, etc.)
Temporary unpaid leave
Allow midyear changes to FSA
Dependent care stipend
Add or promote child care assistance resources
Block "no meeting" times to work around school periods
Create or expand telework options
Flexible workday hours (vary work schedule based on family needs)
Flex days (additional days to take at employee's discretion)
N=117
<500 employees
50LOCKTON COMPANIES |
COVID-19: What types of mental health/resilience resources does your organization provide?
11%
21%
24%
31%
48%
7%
66%
32%
62%
77%
35%
93%
82%
0%
11%
11%
23%
3%
4%
6%
11%
12%
13%
1%
0%
0%
0% 20% 40% 60% 80% 100%
Other
Resiliency/mindfulness programs
Access to mental health apps
Communication campaigns on mental health
Financial well-being
Mental health first aid training for managers
Time off (e.g., flex days, wellness day off)
Telehealth options for mental health visits via third-party
Telehealth options for mental health visits via EAP
Telehealth options for mental health visits via carrier
Expanded EAP offerings (e.g., child care, adult care, full financial planning, etc.)
EAP
Coverage for outpatient therapy
Not provided at this time
Recently added
Provided pre-pandemic
<500 employees
51LOCKTON COMPANIES |
COVID-19: How is your organization planning to structure open enrollment?
3%
69%
28%
0%
10%
20%
30%
40%
50%
60%
70%
80%
In-person Virtual Combination
N=116
<500 employees
52LOCKTON COMPANIES |
COVID-19: Open enrollment resources
89%
57%
39%
9%12%
4%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Internal
communication
resources to deliver
message via existing
platforms
Leverage existing HR
technology platform
to communicate
External vendor to
develop videos or
prerecorded voice-
over PowerPoint
External solutions to
deliver personalized
content and
messages through a
mobile app
Virtual benefits fair Other
N=110
<500 employees
54LOCKTON COMPANIES |
500 to 999 employees
participant profile• Construction (7%)
• Education (9%)
• Financial institutions
(5%)
• Government
contractor (2%)
• Healthcare, incl.
hospitals (9%)
• Hospitality (2%)
• Manufacturing
(14%)
• Nonprofit (9%)
• Oil & gas (5%)
• Professional services
(9%)
• Real estate (5%)
• Retail (2%)
• Technology (16%)
• Other (6%)
INDUSTRY
7%
14%
41%
16%
23%
North Central
Northeast
South Central
Southeast
West
U.S. REGION
55LOCKTON COMPANIES |
COVID-19: Which flexibilities do you provide, or plan on providing, to employees as you reopen your workplace(s)?
34%
77%
11%
20%
2%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Allow remote work all the
time
Hybrid approach, allowing
remote work some of the
time
Shortened or compressed
work week
Other Not applicable
N=44
500 to 999 employees
56LOCKTON COMPANIES |
COVID-19: What steps is your organization taking to assist working parents?
11%
7%
27%
39%
2%
14%
11%
55%
66%
18%
0% 10% 20% 30% 40% 50% 60% 70%
None of the above/NA
Other
Temporary unpaid leave
Allow midyear changes to FSA
Discounts to online education/tutoring
Add or promote child care assistance resources
Block "no meeting" times to work around school periods
Create or expand telework options
Flexible workday hours (vary work schedule based on family needs)
Flex days (additional days to take at employee's discretion)
N=44
500 to 999 employees
57LOCKTON COMPANIES |
COVID-19: What types of mental health/resilience resources does your organization provide?
0%
29%
33%
42%
66%
14%
58%
33%
72%
88%
45%
98%
92%
0%
11%
14%
29%
6%
8%
3%
6%
15%
7%
8%
0%
0%
0% 20% 40% 60% 80% 100% 120%
Other
Resiliency/mindfulness programs
Access to mental health apps
Communication campaigns on mental health
Financial well-being
Mental health first aid training for managers
Time off (e.g., flex days, wellness day off)
Telehealth options for mental health visits via third-party
Telehealth options for mental health visits via EAP
Telehealth options for mental health visits via carrier
Expanded EAP offerings (e.g., child care, adult care, full financial planning, etc.)
EAP
Coverage for outpatient therapy
Not provided at this time
Recently added
Provided pre-pandemic
500 to 999 employees
58LOCKTON COMPANIES |
COVID-19: How is your organization planning to structure open enrollment?
7%
77%
16%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
In-person Virtual Combination
N=44
500 to 999 employees
59LOCKTON COMPANIES |
COVID-19: Open enrollment resources
95%
63%
39%
7%
15%10%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Internal
communication
resources to deliver
message via existing
platforms
Leverage existing HR
technology platform
to communicate
External vendor to
develop videos or
prerecorded voice-
over PowerPoint
External solutions to
deliver personalized
content and
messages through a
mobile app
Virtual benefits fair Other
N=41
<500 employees500 to 999 employees
61LOCKTON COMPANIES |
1,000 to 1,999 employees
participant profile• Construction (5%)
• Education (3%)
• Financial institutions
(3%)
• Government
contractor (8%)
• Healthcare, inc.
hospitals (19%)
• Manufacturing
(11%)
• Professional
services (16%)
• Real estate (3%)
• Retail (5%)
• Technology (16%)
• Wholesale (3%)
• Other (8%)
INDUSTRY
16%
21%
32%
16%
16%
North Central
Northeast
South Central
Southeast
West
U.S. REGION
62LOCKTON COMPANIES |
COVID-19: Which flexibilities do you provide, or plan on providing, to employees as you reopen your workplace(s)?
32%
66%
11%
16%
8%
0%
10%
20%
30%
40%
50%
60%
70%
Allow remote work all the
time
Hybrid approach, allowing
remote work some of the
time
Shortened or compressed
work week
Other Not applicable
N=38
1,000 to 1,999 employees
63LOCKTON COMPANIES |
COVID-19: What steps is your organization taking to assist working parents?
8%
13%
5%
37%
42%
8%
34%
8%
47%
71%
3%
0% 20% 40% 60% 80%
None of the above/NA
Other
Provide special programs (virtual art class, adventure clubs, etc.)
Temporary unpaid leave
Allow midyear changes to FSA
Discounts to online education/tutoring
Add or promote child care assistance resources
Block "no meeting" times to work around school periods
Create or expand telework options
Flexible workday hours (vary work schedule based on family needs)
Flex days (additional days to take at employee's discretion)
N=38
1,000 to 1,999 employees
64LOCKTON COMPANIES |
COVID-19: What types of mental health/resilience resources does your organization provide?
25%
36%
35%
66%
67%
9%
56%
16%
59%
76%
46%
97%
92%
25%
16%
9%
11%
12%
9%
12%
13%
15%
19%
3%
0%
0%
0% 20% 40% 60% 80% 100% 120%
Other
Resiliency/mindfulness programs
Access to mental health apps
Communication campaigns on mental health
Financial well-being
Mental health first aid training for managers
Time off (e.g., flex days, wellness day off)
Telehealth options for mental health visits via third-party
Telehealth options for mental health visits via EAP
Telehealth options for mental health visits via carrier
Expanded EAP offerings (e.g., child care, adult care, full financial planning, etc.)
EAP
Coverage for outpatient therapy
Not provided at this time
Recently added
Provided pre-pandemic
500 to 999 employees1,000 to 1,999 employees
65LOCKTON COMPANIES |
COVID-19: How is your organization planning to structure open enrollment?
3%
82%
16%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
In-person Virtual Combination
N=38
500 to 999 employees1,000 to 1,999 employees
66LOCKTON COMPANIES |
COVID-19: Open enrollment resources
95%
76%
41%
16%19%
5%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Internal
communication
resources to deliver
message via existing
platforms
Leverage existing HR
technology platform
to communicate
External vendor to
develop videos or
prerecorded voice-
over PowerPoint
External solutions to
deliver personalized
content and
messages through a
mobile app
Virtual benefits fair Other
N=37
<500 employees1,000 to 1,999 employees
68LOCKTON COMPANIES |
2,000 to 4,999 employees
participant profile• Construction (12%)
• Education (6%)
• Financial
institutions (18%)
• Healthcare, inc.
hospitals (9%)
• Hospitality (3%)
• Manufacturing
(15%)
• Nonprofit (3%)
• Professional services
(5%)
• Retail (9%)
• Technology (6%)
• Other (14%)
INDUSTRY
18%
21%
18%
9%
35%
North Central
Northeast
South Central
Southeast
West
U.S. REGION
69LOCKTON COMPANIES |
COVID-19: Which flexibilities do you provide, or plan on providing, to employees as you reopen your workplace(s)?
32%
76%
9%
15%
9%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Allow remote work all the
time
Hybrid approach, allowing
remote work some of the
time
Shortened or compressed
work week
Other Not applicable
N=34
2,000 to 4,999 employees
70LOCKTON COMPANIES |
COVID-19: What steps is your organization taking to assist working parents?
18%
6%
3%
41%
47%
6%
26%
6%
3%
44%
59%
15%
0% 10% 20% 30% 40% 50% 60% 70%
None of the above/NA
Other
Provide special programs (virtual art class, adventure clubs, etc.)
Temporary unpaid leave
Allow midyear changes to FSA
Discounts to online education/tutoring
Add or promote child care assistance resources
On-site child care
Block "no meeting" times to work around school periods
Create or expand telework options
Flexible workday hours (vary work schedule based on family needs)
Flex days (additional days to take at employee's discretion)
N=34
2,000 to 4,999 employees
71LOCKTON COMPANIES |
COVID-19: What types of mental health/resilience resources does your organization provide?
0%
20%
17%
34%
50%
7%
43%
35%
55%
52%
27%
94%
91%
0%
14%
14%
33%
10%
14%
10%
11%
17%
33%
15%
3%
3%
0% 20% 40% 60% 80% 100% 120%
Other
Resiliency/mindfulness programs
Access to mental health apps
Communication campaigns on mental health
Financial well-being
Mental health first aid training for managers
Time off (e.g., flex days, wellness day off)
Telehealth options for mental health visits via third-party
Telehealth options for mental health visits via EAP
Telehealth options for mental health visits via carrier
Expanded EAP offerings (e.g., child care, adult care, full financial planning, etc.)
EAP
Coverage for outpatient therapy
Not provided at this time
Recently added
Provided pre-pandemic
2,000 to 4,999 employees
72LOCKTON COMPANIES |
COVID-19: How is your organization planning to structure open enrollment?
74%
26%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Virtual Combination in-person and virtual
N=34
500 to 999 employees2,000 to 4,999 employees
73LOCKTON COMPANIES |
COVID-19: Open enrollment resources
97%
71%
41%
12%
21%
3%
0%
20%
40%
60%
80%
100%
120%
Internal
communication
resources to deliver
message via existing
platforms
Leverage existing HR
technology platform
to communicate
External vendor to
develop videos or
prerecorded voice-
over PowerPoint
External solutions to
deliver personalized
content and
messages through a
mobile app
Virtual benefits fair Other
N=34
<500 employees2,000 to 4,999 employees
75LOCKTON COMPANIES |
5,000+employees participant
profile• Education (5%)
• Healthcare, inc.
hospitals (36%)
• Hospitality (5%)
• Manufacturing
(18%)
• Nonprofit (5%)
• Professional services
(5%)
• Other (26%)
INDUSTRY
5%
9%
36%
23%
27%
North Central
Northeast
South Central
Southeast
West
U.S. REGION
76LOCKTON COMPANIES |
COVID-19: Which flexibilities do you provide, or plan on providing, to employees as you reopen your workplace(s)?
36%
77%
14%
41%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Allow remote work all the time Hybrid approach, allowing
remote work some of the time
Shortened or compressed work
week
Other
N=22
5,000+ employees
77LOCKTON COMPANIES |
COVID-19: What steps is your organization taking to assist working parents?
5%
41%
41%
5%
5%
5%
27%
9%
18%
68%
77%
14%
0% 20% 40% 60% 80% 100%
Provide special programs (virtual art class, adventure clubs, etc.)
Temporary unpaid leave
Allow midyear changes to FSA
Dependent care stipend
Discounts to online education/tutoring
Support for home tutoring (e.g., purchase bulk tutoring services)
Add or promote child care assistance resources
On-site child care
Block "no meeting" times to work around school periods
Create or expand telework options
Flexible workday hours (vary work schedule based on family needs)
Flex days (additional days to take at employee's discretion)
N=22
5,000+ employees
78LOCKTON COMPANIES |
COVID-19: What types of mental health/resilience resources does your organization provide?
0%
29%
53%
38%
72%
10%
40%
44%
64%
62%
38%
100%
89%
50%
33%
14%
33%
14%
10%
5%
6%
23%
19%
14%
0%
0%
0% 20% 40% 60% 80% 100% 120%
Other
Resiliency/mindfulness programs
Access to mental health apps
Communication campaigns on mental health
Financial well-being
Mental health first aid training for managers
Time off (e.g., flex days, wellness day off)
Telehealth options for mental health visits via third-party
Telehealth options for mental health visits via EAP
Telehealth options for mental health visits via carrier
Expanded EAP offerings (e.g., child care, adult care, full financial planning, etc.)
EAP
Coverage for outpatient therapy
Not provided at this time
Recently added
Provided pre-pandemic
5,000+ employees
79LOCKTON COMPANIES |
COVID-19: How is your organization planning to structure open enrollment?
77%
23%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Virtual Combination in-person and virtual
N=22
5,000+ employees
80LOCKTON COMPANIES |
COVID-19: Open enrollment resources
95%
68%
45%
14%
32%
3%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Internal
communication
resources to deliver
message via existing
platforms
Leverage existing HR
technology platform
to communicate
External vendor to
develop videos or
prerecorded voice-
over PowerPoint
External solutions to
deliver personalized
content and
messages through a
mobile app
Virtual benefits fair Other
N=22
<500 employees5,000+ employees