halsm june 19 2013 finalcopy
DESCRIPTION
Presentation to Houston Association of Litigation Support Managers on June 19, 2013. An Articulate copy, with audio, available at www.LiipfertConsulting.comTRANSCRIPT
An Information Governance Perspective of the EDRM
Houston Association of Litigation Support Managers
Christian LiipfertJune 2013
Creative Commons US Attribution Non-Commercial Share Alike License 3.0 Unported
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Three Points
• Information• Management• Governance
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Information Management
Information
Management
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Documents
Recor
ds
eMai
l
eDocuments
Structured dataVoice mail
Copies
psts
SharePoint
Photo
graphs
Video
Twitte
r
Text messages
Models
Backup tapes
Off-site
sto
rage
Priv
ilege
d
Confidentia
l
Trade secrets
Personal
HR stuff
Networ
k sh
ares
Exte
rnal
med
ia
IMs
Blogs
Wikis
LinkedInSmart phones
Data warehouses
Home computer
Thumb drivesCCTV
Building access records
MicrofichePDFs
DumpsterRecycle bin
DVDs
CDs
Gmai
l Hot
mai
l
Legacy stuffM
etadat
a
Operations data
Conversations
Finan
cial
s
Projects
TaxMaintenance records
Post-Its™
Contract
s
Vendors
CustomersDrafts
Lunch invites
Calendars
InvoicesPay
roll
Corporate
Notes
Cloud
Information Management
Yammer
Webinars
Information
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Information Management
Information
Management
Stuff
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Information Management
Information
Management
Stuff
Legal
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Information Management
Information
Management
Stuff
LegalCompliance
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Information Management
Information
Management
Stuff
Financial
LegalCompliance
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Information Management
Information
Management
Stuff
Records
Financial
LegalCompliance
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Information Management
Information
Management
Stuff
Records
Privacy
Financial
LegalCompliance
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Information Management
Information
Management
Stuff
Records
Document
Privacy
Contracts
Financial
Operations
Legal
Health & Safety
Compliance
Crisis
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Information Management
Information
Management
Stuff
Records
Document
Privacy
Contracts
Financial
Operations
Legal
Health & Safety
Compliance
Projects
Crisis
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Information Management
Information
Management
Stuff
Records
Document
Privacy
Contracts
Financial
OperationsIP (theirs)
Legal
Health & Safety
Compliance
Projects
Crisis
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Information Management
Information
Management
Stuff
Records
Document
Privacy
IP (yours)
Contracts
Financial
OperationsIP (theirs)
Legal
Health & Safety
Compliance
Projects
Crisis
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Information Management
Information
Management
Stuff
Records
Document
Privacy
IP (yours)
Contracts
Financial
OperationsIP (theirs)
Legal
Health & Safety
Compliance
ITProjects
Crisis
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Information Management
Information
Management
Stuff
Records
Document
Privacy
IP (yours)
Security
Contracts
Financial
OperationsIP (theirs)
Legal
Health & Safety
Compliance
ITProjects
Crisis
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Information Management
Information
Management
Stuff
Records
Document
Privacy
IP (yours)
Security
Contracts
ContactsFinancial
OperationsIP (theirs)
Legal
Health & Safety
Compliance
ITProjects
Crisis
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Information Management
Information
Management
Stuff
Records
Document
Privacy
IP (yours)
Security
Content
Contracts
ContactsFinancial
OperationsIP (theirs)
Legal
Health & Safety
Compliance
ITProjects
Crisis
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Information Management
Information
Management
Stuff
Records
Document
Privacy
IP (yours)
Security
Content
Contracts
ContactsFinancial
OperationsIP (theirs)
Knowledge Legal
Health & Safety
Compliance
ITProjects
Crisis
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Information Management
Information
Management
Stuff
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Governance
• What is it?• Where is it?• How does it apply to Information
Management?
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Governance defined (1)
• Governance is the act of governing. It relates to decisions that define expectations, grant power, or verify performance. ….
• In the case of a business …, governance relates to consistent management, cohesive policies, guidance, processes and decision-rights for a given area of responsibility. For example, managing at a corporate level might involve evolving policies on privacy, on internal investment, and on the use of data.
• To distinguish the term governance from government: "governance" is what a "governing body" does.
Wikipedia June 18, 2013 (emphasis in original)
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Governance defined (2)
• It’s what Boards do– Hire and fire management– Delegate power– Assess risk– Establish policy– Verify performance– Report to shareholders
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Information Management
Information
Management
Stuff
Board
Establish policyAssess risk Verify performance
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Information Management
Information
Management
Stuff
Board
Establish policyAssess risk Verify performance
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Christian LiipfertChristian Liipfert Consulting, LLCwww.LiipfertConsulting.com