hain reports

202
This document is designed to assist merchants of Moneris Solutions Corporation (“Moneris”) in their use of Moneris’ Merchant Direct ® online reporting tool. This guide provides explanations of the various Copy Request reports that can be generated by Merchant Direct. This document is a guide only and should not be construed in any other manner. Moneris make no representations and warranties in respect of any information contained in this guide. Moneris may change the information contained in this guide from time to time without notice and in Moneris’ sole discretion. This document is confidential and proprietary to Moneris and shall not be reproduced or disclosed in whole or in part to any third party without the express written consent of Moneris. Note : ® Merchant Direct is a registered trademark of Moneris Solutions Corporation. CHAIN REPORTS

Upload: others

Post on 29-Dec-2021

10 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: HAIN REPORTS

This document is designed to assist merchants of Moneris Solutions Corporation (“Moneris”) in their use of

Moneris’ Merchant Direct® online reporting tool. This guide provides explanations of the various Copy Request

reports that can be generated by Merchant Direct. This document is a guide only and should not be construed in

any other manner. Moneris make no representations and warranties in respect of any information contained in

this guide. Moneris may change the information contained in this guide from time to time without notice and in

Moneris’ sole discretion. This document is confidential and proprietary to Moneris and shall not be reproduced or

disclosed in whole or in part to any third party without the express written consent of Moneris.

Note : ® Merchant Direct is a registered trademark of Moneris Solutions Corporation.

CHAIN REPORTS

Page 2: HAIN REPORTS

1. MERCHANT DIRECT GENERAL INFORMATION

1.1. General Help for this Document A Table of Contents for all the Report and CSV Helps in the document should automatically appear on the left-hand side. If it does not, select the second icon on the left, which should be a bookmark over a page. The screen tip for this icon is "Bookmarks. Go to specific points of interest using bookmark links". Clicking on this icon should open the Table of Contents on the left. You can scroll up and down the Table of Contents and select a hyperlinked title to go directly to the Glossary, CSV Help Introduction, or CSV or Report Help for individual reports.

You can also go directly to a sub-section such as "Why Use This Report" of a Report Help.

Or, you can use the arrow on the right-hand side of the screen to scroll up and down the document.

Generally, selecting the Report Help or CSV Help Command button on a screen should present the Report Help or CSV Help for a particular report or CSV Download. On a menu screen, the CSV Help may go to CSV Help Introduction, and the Report Help to the Introduction of the document. The Table of Contents may be used as described above to go to another section of the document.

Selecting a hyperlinked term other than "CSV Help" or a Report Name in a Report or CSV Help will take the user to the top of the page in the Glossary which has the explanation of that word or phrase. Scroll down that page to find the explanation of the term.

Selecting the hyperlinked "CSV Help" in a Report Help explanation will take the user directly to the CSV Help for that report. Selecting the hyperlinked Report Name of another report in a Report Help explanation will take the user directly to the Report Help for the hyperlinked report.

CSV Explanation

Most Merchant Direct® reports allow the user to download data into an Excel spreadsheet or other file types using the Comma Separated Value (CSV) file format. For instructions on how to use CSV, go to the CSV Help Introduction in this document.

For the CSV layout and field description for fields for a particular report or CSV Download, select the CSV Help Command Button at the top of most Merchant Direct reports.

Alternatively, scroll through this document to the relevant CSV Help, or select the relevant CSV Help hyperlink in the Table of Contents in this document (see General Help above).

This information can be easily imported into spreadsheets and accounting packages for your business forecasting and trend analysis.

Page 3: HAIN REPORTS

Glossary

Common Terms

Advice

An advice is the completion of a pre-authorization. It may be processed up to a pre-determined period of time after the original pre-authorization request was approved, and if approved will result in funds being credited to the merchant’s account. Transactions processed after June 2, 2007, will not have a separate "Advice" Transaction Type; Advices will be included as "Purchases".

Authorization

An authorization confirms that the Cardholder’s account has sufficient credit available at the time of the authorization to support the proposed transaction, and the Card Issuer has approved the transaction to proceed. An authorization is the first stage of a two-stage transaction and does not in itself result in a debit or credit to a merchant’s account.

Unlike the pre-authorization, the authorization is for the full amount of the purchase or refund, and should always be immediately followed by the second stage of the transaction, which is a purchase or refund which is expected to result in the credit or debit to the merchant’s account.

Authorized Financial Transactions

Authorized Financial Transactions refer to all transactions that were accepted for further processing at the POS device and which would be expected to result in monies being debited or credited to a merchant's account (e.g., Purchases/Advices/Refunds/Payments), as well as Authorizations.

Capture Method

The capture method describes how the transaction was sent to Moneris. Merchant Direct identifies three modes:

Online: via the point-of-sale (POS) device directly to Moneris;

Tape: includes both tape cartridges sent to Moneris by courier or similar physical transportation; and electronic files sent by secure file transfer protocol (SFTP) or other electronic means.

Card Brand Fee

A portion of the Card Brand Fee covers Assessment Fees charged directly to Moneris by

Visa and MasterCard to support brand presence and to administer and maintain their

payment processing infrastructure.

Card Type

Identifies the association of banks or organizations that set the rule for the merchants, acquirers and issuers that accept the type of card used by the customer to make the purchase, eg. Visa, Mastercard, Interac.

Page 4: HAIN REPORTS

Chargeback

A Chargeback occurs when the Card Issuer charges a transaction back to the Acquirer (Moneris) in accordance with MasterCard, Visa, Discover, American Express or JCB regulations. This could result from several reasons, including cardholder dispute, processing error or fraud.

Declined Financial Transactions

Merchant Direct uses the term Declined Financial Transactions to refer to Financial Transactions (e.g., Purchases/Advices/Refunds/Payments /Authorizations) that were rejected for further processing at the POS device.

Financial Transactions

Merchant Direct refers to two types of Financial Transactions: (a) Authorized Financial Transactions which refer to all transactions that were accepted for further processing at the POS device and which would be expected to result in monies being debited or credited to a merchant's account (e.g., Purchases /Advices /Refunds /Payments/ Purchase Corrections), as well as Authorizations; and (b) Authorized Financial Settled Transactions which refer to all transactions that were accepted for further processing at the POS device and which would be expected to result in monies being debited or credited to the merchant's account (that is, Purchases/Refunds/Payments /Purchase Corrections but not Authorizations). Merchant Direct uses the term Declined Financial Transactions to refer to Financial Transactions (e.g., Purchases/Advices /Refunds/Payments /Authorizations) that were rejected for further processing at the POS device.

Differential

Is the difference between the interchange or wholesale discount fee associated with the Target Qualification Level and the interchange or wholesale discount fee associated with the interchange or wholesale discount level at which the Payment Brand actually processed the downgraded transaction.

Merchant Discount Rate (MDR)

Merchant Discount Rate is a percentage fee of relevant credit card transaction amounts charged in connection with the costs of settling the transaction.

Net Deposit Amount

For all transactions processed after May, 2007, Net Deposit will be the same as Net Total.

Net Deposit no longer shown on reports, but still on some CSV Downloads and CSV Helps.

Non-Financial Transactions

Merchant Direct refers to transactions that are not expected to result in monies being debited or credited to a merchant's account as non-financial transactions. Merchant Direct identifies Pre-

Page 5: HAIN REPORTS

Authorizations and Voids as Non-Financial Transactions.

Online transactions

Transactions that are executed electronically using Moneris point of sale equipment and settled to the Merchant’s account through Moneris.

Payment Reversals

A transaction used to negate or cancel a Payment transaction that has been sent through interchange in error.

Payments

On Merchant Direct, unless otherwise stated, Payment counts generally include Payments and Payment Reversals (Payment Corrections). Payment totals are generally net of Payments minus Payment Corrections. Payments showing on Merchant Direct are payments on a store's own charge card deposited through a cashier at the store.

POT (Point of Transaction) Code

Point of Transaction (or POS) Code indicates if an online transaction was manually entered (keyed) through a terminal or non-manually (swiped or chip-read) entered. The POT code is not shown for standard swiped transactions. For more information, see CSV Help.

Pre-authorization

A pre-authorization occurs at a POS device when the merchant does a preliminary swipe of the credit card to confirm the cardholder has sufficient funds available, and to hold those funds for a pre-determined period of time. The pre-authorization is valid for the amount swiped, plus another 15% (useful for restaurants where a 15% tip may be added). Unlike an authorization, a pre-authorization is not necessarily followed immediately by an actual transaction (i.e. purchase or refund) that would be expected to result in a debit or credit. For example, a hotel may do a pre-authorization using one credit card, and the cardholder may choose to pay several dates by another card or another means of payment. A "completed pre-authorization" (also called an advice) results in the actual monies being debited or credit to a merchant's account. After June 2, 2007, advices will be included as a "Purchase".

Private Label Payment

A transaction that transfers value towards the outstanding balance of a Private Label credit card through the Merchant that issued the card. A "Private Label" card is a card issued by a store or store chain, not an association credit card such as Visa or MasterCard.

Product Fees

These are fees that are charged per transaction processed through IVR, Moneris Gateway or integrated products.

Page 6: HAIN REPORTS

Purchase Reversals

A transaction used to negate or cancel a Purchase transaction that has been sent through interchange in error. Note that Authorized Purchase Reversals may be displayed on Merchant Direct as Refunds.

Purchases

A transaction that increases the Merchant’s account (and decreases the customer’s available line of credit) in exchange for the Merchant’s product or service.

Qualification Fee

Transactions that are not fully qualified are transactions for which Visa and MasterCard charge a higher interchange rate and have a higher risk of fraud and chargeback. These transactions include but are not limited to: manually-keyed transactions, corporate cards, premium cards and card not present transactions.

A qualification fee is applied to these transactions and is intended to help compensate for higher costs associated with these transactions. The qualification fee is a percentage based fee that is charged against the dollar volume for transactions that are not fully qualified (e.g. 1.00% x $50 = $0.50).

Refund Reversals

A transaction used to negate or cancel a Refund transaction that has been sent through interchange in error. Note that Authorized Refund Reversals may be displayed on Merchant Direct as Purchases.

Refunds

Create a credit to a cardholder account, usually as a result of a product return or to correct an error. On Merchant Direct Summary Reports, unless otherwise stated, Refunds generally include Refunds and Purchase Reversals (Purchase Corrections).

Sales

On Merchant Direct Summary Reports unless otherwise stated, Sales or Purchases generally include Purchases, Advices (Completed Pre-Authorizations), and Refund Reversals (Refund Corrections).

Settlement Date

Settlement Date on Merchant Direct means the date the transactions were first processed at Moneris.

Tape transactions

Page 7: HAIN REPORTS

Credit card transactions executed using non-Moneris point of sale equipment that are settled to the Merchant’s account through Moneris.

Tier ID

The Tier ID field will either be blank or show a Tier ID such as CNEL (Consumer Electronic). The Tier ID to which the transaction is assigned is determined by the type of Card used (Consumer, Corporate, Domestic, Foreign), whether the Card was swiped or keyed, or other factors. If a Tier ID is shown, it may be used in calculating the Merchant Discount Rate (MDR). For all possible Tier IDs, see Tier ID in CSV Help.

Transaction Date

Transaction Date on Merchant Direct is the date of the original transaction between merchant and end-customer.

Transaction Type

Transaction Type refers to the type of processing the merchant is performing for the end-customer, that is, a refund, purchase, purchase correction, refund correction, payment, etc.

Void

A Void cancels out a previous transaction that has been recorded for settlement but not yet settled. This removes the transaction from the same open batch of transactions to be settled.

Terms Related to Moneris Gift Card Liability

Activated Amount

The total dollar ($) value of gift cards that have been activated (i.e. sold) by the Merchant during the reporting month.

Closing Balance

The total liability that the merchant has for gift cards that have been activated (ie. Sold) but not fully used by the cardholders. The Closing Balance is calculated as:

Starting Balance plus Activated Amount minus Purchase Amount plus/minus Void Adj Amount minus Deactivation Amount minus Expired Cards Amount.

The Closing Balance in the current reporting month will become the Starting Balance in the next month.

Page 8: HAIN REPORTS

Deactivation Amount

The total dollar ($) value of gift cards that have been deactivated by the merchant. Once a merchant deactivates a gift card, that gift card cannot be used again. It is assumed that deactivated amounts are returned to the cardholder. Note that the Deactivated Amount does not show on the Daily Transaction Report, though the Deactivated Transaction itself is shown.

Expired Cards Amount

The total dollar ($) value remaining on gift cards that have expired in the reporting month. For the Moneris Gift Card program, all gift cards expire 24 months after they are activated (ie. Sold) by the merchant at the Point-of-Sale.

Program Name

The name(s) of any Moneris gift card program(s) that the Merchant accepts through their Point-of-Sale device. For example, if a Franchisee participates in a program that has been set-up by the Franchisor, the Franchisee will see the Franchisor’s gift card name in this column. (eg. Tiny Toys Gift Card). If a merchant accepts their own Gift Card, as well as the Gift Card of someone else (e.g., a Franchisor), they could have two gift card programs.

Purchase Amount

The total dollar ($) value of gift cards that have been activated (i.e. sold) by the Merchant during the reporting month.

Starting Balance

The dollar ($) amount of unused value on gift cards that have been activated but not fully redeemed by cardholders as of the beginning of the month. The Starting Balance in the current month is the same as the Closing Balance in the previous month.

Void Adj Amount

The Void Adjustment Amount is the total dollar ($) value of any void transactions performed by the Merchant or at the Processing Centre to correct previous transactions.

Page 9: HAIN REPORTS

2. MERCHANT DIRECT- MAIN CHAIN REPORTS

2.1. Sales Summary by Chain Report Description

This report is divided into two sections – a Summary section and a Detail section.

Summary Section

1. The Summary section includes Sales (dollar value and number of transactions), Refunds (dollar value and number of transactions), and Private Label Payments (dollar value and number of transactions) information in addition to Net Total Amount (all Sales Amounts minus all Refund and Payment Amounts), per Card Type and Capture Method for the user-specified date range.

2. Sub-totals are provided per Card Type if multiple capture methods were used during the specified date range.

3. Grand Totals for the entire chain are also provided.

Detail Section

1. The Detail section of the report includes Sales (dollar value and number of transactions), Refunds (dollar value and number of transactions), and Private Label Payments (dollar value and number of transactions) information in addition to Net Total Amount (all Sales Amounts minus all Refund and Payment Amounts), and Net Total Amount, per Card Type and Capture Method per day within the user-specified date range.

2. Sub-totals are provided per Card Type if multiple capture methods were used during each day within the user-specified date range.

3. Totals are also provided per day and for the Chain Number. 4. The Detail section of the report also includes a hyperlink (on the Settlement Date field) to the corresponding Daily Sale Summary By Merchant report. The Daily Sale Summary by Merchant report provides a breakdown of Sales, Refunds, Private Label Payments, per Merchant Number for the selected date.

5. This report has a CSV (Comma Separated Value) Download and a CSV Help.

Why Use This Report

1. Create Customized Monthly Reports. Chains that have non-calendar months can create their own “monthly reports” by using their own month Start Date as the "From Date" and their month-end date as to "To Date". 2. Create Month-To-Date Reports. Can use as a month-to-date report by selecting the first day of the month as the "From Date" and yesterday's date as the "To Date". 3. View Deposit Information. Chain can see what deposit should be for a given day for entire chain; especially useful if have consolidated deposit. Can break down the consolidated deposit by merchant by viewing the Daily Sale Summary by Merchant through hyperlink.

How to Use This Report

1. From the CUSTOMER REPORT SELECTION – CHAIN LEVEL screen,

Page 10: HAIN REPORTS

2. Under “DAILY AND DATE RANGE REPORTS” sub-heading

Select the radio button to the left of CORPORATE DAILY AND BY DATE RANGE SUMMARY.

3. Select “Select Report” Command Button at bottom of screen.

4. From the CORPORATE DAILY AND BY DATE RANGE Report screen,

Specify valid date(s) using the “From” and “To” Date drop-down list boxes at the top of the screen.

5. Click on the "View Report" Command Button.

Report Availability

Can view a date range of up to 31 days at a time. Report data is available for the last two years.

Page 11: HAIN REPORTS

2.2. Sale Summary by Merchant

Report Description

1. This report summarizes, by Card Type and Capture Method, for each merchant in the chain, the number and dollar amount of Sales, Refunds, and Payments, as well as the Net Total Amount(Sales minus Refunds and Payments).

2. Sub-totals are provided per Card Type if multiple capture methods were used during the specified date range.

3. Grand Totals for the each merchant, and for the entire chain are also provided for the user-specified date range.

4. Report data is sorted in ascending order by merchant number. 5. This report has a CSV(Comma Separated Value) Download and a CSV Help.

Why Use This Report

1. Tracking Merchant Performance. Useful if chain is setting goals for merchants. Lets the chain see which merchants are achieving goals. 2. For Balancing. If merchants have individual deposits, chain can balance for each merchant, and can check total balance for the day by viewing the Corporate Daily and Date Range report.

How To Use This Report

1. From the CUSTOMER REPORT SELECTION – CHAIN LEVEL screen. 2. Under “DAILY AND DATE RANGE REPORTS” sub-heading,

Select the radio button to the left of SALE SUMMARY BY MERCHANT. 3. Click “Select Report” Command Button at the bottom of the screen.

4. From the SALE SUMMARY BY MERCHANT Report screen,

Specify valid date(s) using the “From” and “To” Date drop-down list boxes at the top of the screen.

5. Click on the "View Report" Command button.

Report Availability

Can view a date range of up to 31 days at a time. Report data is available for the last two years.

Page 12: HAIN REPORTS

2.3. Summary of Keyed Transactions Report Description

1. Displays Merchant Number, Merchant Name, Store Number, number of manual online (POS) Credit Card Purchases, number of all online (POS) Credit Card Purchases, and the percentage of all POS Credit Card purchases which are manual, for all merchants in the chain whose manual online (through POS device) Credit Card purchases total more than 25% of all their online Credit Card purchases.

2. Results are shown in descending order of percentage that is starting with those merchants which have the highest percent of manual purchases as compared to all their purchases.

3. Merchants who are set up at Moneris as MOTO (Mail-order Telephone-Order) are not included on this report as all Mail Order/Telephone Order transactions are manual (keyed in).

4. Please note that if the mouse is placed over the caption in a column heading with a dark green triangle in the upper right-hand corner, a "Screen tip" will appear with a brief description of the data in that column.

This report has a CSV (Comma Separated Value) Download and a CSV Help.

Why Use This Report

Identifying Keyed POS Transactions. Chain can quickly identify which locations have high percentages of keyed (manual) POS transactions.

How To Use This Report

1. From the CUSTOMER REPORT SELECTION – CHAIN LEVEL screen. 2. Under “DAILY AND DATE RANGE REPORTS”,

Select the radio button to the left of SUMMARY OF KEYED TRANSACTIONS. 3. Click “Select Report” Command Button at the bottom of the screen.

4. From top of the "SUMMARY OF KEYED TRANSACTIONS Screen

Specify a valid date using the “From” Date drop-down list boxes at the top of the report.

5. Click “View Report” Command Button..

Page 13: HAIN REPORTS

Report Availability

User can view one day at a time. Report data is available for the last twelve months.

Page 14: HAIN REPORTS

2.4. Decline Transactions by Merchant Report Description

1. This report shows detailed information including Device Number, Transaction Time, Card Type, Cardholder Number, Transaction Amount, Authorization Number, Response Code, and Point of Transaction (POT) code for all Declined transactions for all merchants in the chain for that day.

2. The report is sorted by Merchant Number and Transaction Time (ascending).

3. Please note that if the mouse is placed over the caption in a column heading with a dark green triangle in the upper right-hand corner, a "Screen tip" will appear with a brief description of the data in that column.

4. This report has a CSV (Comma Separated Value) Download and a CSV Help.

Why Use This Report

1. Identify Declined Transactions. Chain can quickly identify the declined transactions per location. 2. Identify Problem Device. Chain can identify if one store or device has a high number of declined transactions.

How To Use This Report

1. From the CUSTOMER REPORT SELECTION – CHAIN LEVEL screen, 2. Under “DAILY AND DATE RANGE REPORTS” sub-heading,

Select the radio button to the left of DECLINE TRANSACTIONS BY MERCHANT. 3. Click “Select Report” Command Button.

4. From the top of the DECLINED TRANSACTION REPORT screen,

Specify a valid date using the "From" Date drop-down list boxes.

5. Click on the "View Report" Command Button.

Report Availability

User can view one day at a time. Report data is available for the last twelve months.

Page 15: HAIN REPORTS

2.5. Corporate Summary by Clerk ID Report Description

1. This report summarizes, by Card Type, for each Clerk ID(provided the merchant’s device is set up for clerk sub-totalling ) for each merchant, the number and dollar amount of Sales, Refunds, and Payments, as well as the Net Total dollar amount (Sales Amounts Minus Refund Amounts and Payment Amounts).

2. Sub-totals are shown for the number and dollar amount of Sales, Refunds, and Payments, and the Net Total dollar amount for all card types for each clerk for each merchant.

3. Sales, Refunds, and Payment number and dollar amounts, and the Net Total dollar amount are also shown for each merchant, as well as the merchant's name and Store Number.

4. There are also chain-level number and dollar amount totals for Sales, Refunds, and Payments, as well as the Net Total dollar amount for the entire chain.

5. Clerk ID is not available for tape transactions.

6. This report has CSV (Comma Separated Value) Download and CSV Help.

Why Use This Report

1. Measure Clerk Performance. This shows how each clerk is doing, helpful for a commission business, or if you want to see which clerk does the most volume. 2. Identify Unusual Refund Activity. Chain can find it useful to see if one clerk is doing an unusual number of refunds.

How To Use This Report

1. From the CUSTOMER REPORT SELECTION – CHAIN LEVEL screen,

2. Under “DAILY AND DATE RANGE REPORTS” sub-heading

Select the radio button to the left of CORPORATE SUMMARY by CLERK ID. 3. Click “Select Report” Command Button at the bottom of the screen.

4. From the top of the CHAIN SUMMARY BY CLERK ID Report screen,

Specify a date range using the TO: FROM drop-down list boxes.

5. Click on the "View Report" Command Button.

Page 16: HAIN REPORTS

Report Availability

Report data is available for the last twelve months.

Page 17: HAIN REPORTS

2.6. Sales by Chain & Merchant Report Description

This report is divided into two sections – a Summary section and a Detail section.

Summary Section

1. The Summary section includes a summary of the number of transactions, and summary of the dollar amount of transactions, by Card Type and Capture Method, for Purchases(including Advices), Purchase Reversals, Refunds, Refund Reversals, Payments, Payment Reversals and Voids for the entire month for the entire chain.

2. There is also a Net Sales dollar amount Total (Purchases and Refund Reversals minus Refunds and Purchase Reversals).

3. Sub-totals are provided per Card Type if multiple capture methods were used during the month.

4. Report also shows the number and dollar amounts totals listed above for the entire chain for the month.

Detail Section

The Detail section includes a similar breakdown of information (as the Summary section) for each merchant by merchant number ascending with a total for each merchant, and a final total for the entire chain.

The Store Number for each merchant is shown.

This report has a CSV Download and a CSV Help.

Why Use This Report

1. View Store Totals. Summary will show all totals for all stores for the month .

2. View Net Totals. Shows Net Totals for the chain, and by merchant, for all Card Types.

How To Use This Report

1. From the CUSTOMER REPORT SELECTION – CHAIN LEVEL screen.

2. Under MONTHLY REPORTS sub-heading

Select the radio button to the left of SALES BY CHAIN & MERCHANTS. 3. Click on the “Select Report” Command Button at the bottom of the screen.

4. From the top of the SALES BY CHAIN & MERCHANTS report screen

Specify a month/year using the FROM date list boxes.

Page 18: HAIN REPORTS

5. Click on the "View Report" Command button.

Report Availability

Can view one calendar month at a time. Report is available only for months preceding current month. Report data is available for the last two years.

Page 19: HAIN REPORTS

2.7. Monthly Statement Report Description

This report displays all of your card processing activity in key sections and each section provides you with details of your daily and monthly transactions. These key sections appear in the following order, if applicable. 1. Account Details includes your mailing address, store number and merchant account number. 2. Important Notices that details any updates or changes to your merchant account. 3. Interchange & Wholesale Discount Fees – Provides a breakdown of interchange or wholesale

discount fees charged by the fee program and type of card. Visit moneris.com/rates for more information on interchange/wholesale discount fees provided by the card brands you accept.

4. Assessment & Other Card Fees – Provides a detailed breakdown of the assessment fees and other card brand fees charged by the card networks.

5. Transaction Fees – Provides a detailed breakdown of the per-transaction cost for different card types you accept.

6. Service Fees – Summarizes the per-transaction service cost for the different card types you accept.

7. Fee Summary – Provides a summary of all fees charged by card type. 8. Tax Breakdown by Province – (Head office/chain profile only) shows a summary by product of

the amount of PST/QST and amount of GST/HST charged on this statement for each provincial or territorial jurisdiction.

9. Effective Merchant Discount Rate (eMDR) – This is the average cost of card acceptance based on the volume processed in the month, expressed as a percentage.

10. Monthly Totals by Merchant – (Head office/chain profile only) provides a detailed summary of monthly totals by individual store locations.

11. Monthly Summary – Provides a summary of transaction fees and service fees applied during this billing period.

12. Daily Activity Summary – Shows a detailed daily summary of sales, returns, transaction costs, service fees, and chargebacks.

13. Financial Details – Outlines daily transactions processed by Moneris to your designated banking account. (CR: Deposited to your account. DR: Withdrawn from your account.) This report may show Other Card Fees which includes cards that are not settled by Moneris (i.e., private label cards).

14. Chargeback Summary – Shows a summary of chargebacks by card type and the reason for the chargeback.

15. 13-Month Bar Chart that can be used to quickly view monthly net sales trends. 16. Peer Group Reporting, a valuable Moneris tool that compares merchant’s monthly sales

trends against industry peer group sales trends allowing merchant to make more informed business decisions.

Why Use This Report

1. To quickly see a summary of all of your card processing activity including deposits, fees and credit and debit adjustments and help reconcile merchant processing credits and debits against your business bank account statement.

Page 20: HAIN REPORTS

How To Use This Report

1. From the CUSTOMER REPORT SELECTION – CHAIN LEVEL screen.

2. Under MONTHLY REPORTS sub-heading

Select the radio button to the left of MONTHLY STATEMENT. 3. Click on the “Select Report” Command Button at the bottom of the screen.

4. From the top of the SALES BY CHAIN & MERCHANTS report screen

Specify a month/year using the FROM date list boxes.

5. Click on the "View Report" Command button.

Report Availability

Can view one calendar month at a time. Report is available only for months preceding current month. Report data is available for the last two years.

Page 21: HAIN REPORTS

2.8. Sales Summary by Store/Card Type Report Description

This report is divided into two or three sections – depending on if the user specifies a single date or a date range. Users who specify a date range will generate a report with three sections.

Regional Totals

1. The first section is titled REGIONAL TOTALS.

2. It includes a summarized count and dollar amount of Net Sales [Purchases(including Advices), and Refund Corrections minus Refunds and Purchase Corrections] per Card Type for each Region (Eastern, Central, Western), the count and dollar amount Net Total(total of all Net Sales) for the entire region, and Payments, per Card Type, if there are any Payments for the Chain for each region.

Chain Totals by Date

1. The second section is titled CHAIN TOTALS BY DATE.

2. It includes a summarized count and amount of Net Sales (described above) per Card Type per Day, count and dollar amount Net Totals for all Card Types for that day for the entire chain, and Payments by Card Type if there are any, for that day.

Store Totals

1. The third section is titled STORE TOTALS.

2. It includes a summarized count and amount of the categories described above per store for each day in the date range.

Each report section also includes Chain Totals for the entire date range specified.

Users who specify a single date will generate a report with two sections. The first section is titled REGIONAL TOTALS and is as described above. The second section is titled STORE TOTALS and is as described above for a single day.

Unlike other Merchant Direct reports, this report is sorted by Store Number, not by Merchant Number, and the Card Type totals are displayed vertically across the page, not horizontally down the page.

Why Use This Report

1. Information Based On Store Number. Very useful for chains who use Store Numbers, rather than Merchant Numbers, as a primary Merchant identifier. 2. Horizontal Orientation. Useful for chains who prefer viewing reports in a horizontal rather than vertical format.

How To Use This Report

Page 22: HAIN REPORTS

1. From the CUSTOMER REPORT SELECTION – CHAIN LEVEL screen,

2. Under SPECIAL REPORTS sub-heading,

Select the radio button to the left of SALES SUMMARY BY STORE/CARD TYPE. 3. Click on the "Select Report" Command Button at the bottom of the screen.

4. From the top of the SALES SUMMARY BY STORE/CARD TYPE Report screen,

Specify a valid date or valid date range using the FROM and TO list boxes.

5. Click on the "View Report" Command Button.

Report Availability

User can view up to 7 days at a time. Report data is available for the last two years.

Page 23: HAIN REPORTS

2.9. Chain Gift Card Summary Report Description

This report is divided into two sections – a Summary section and a Detail section.

Summary Selection

1. The Summary section shows gift card activity amounts and counts per merchant for the specified period. The type of activity includes Activations (Customer buys a Gift Card), Deactivations (Gift Card no longer in use), Gift Card Purchases, and Voids.

2. An Average Purchase Amount per merchant is also provided in the Summary section.

Each Merchant Number is hyperlinked to the corresponding Merchant Gift Card Summary.

Date Range Totals are also provided for the activities described above.

Detail Section

The Detail section of the shows gift card activity amounts and counts per merchant for each day in the specified period. The same type of information in this section is reported as in the Summary section.

Each Merchant Number is hyperlinked to the corresponding Merchant Gift Card Daily Transaction Report.

Per day totals as well as date range totals are also provided for the activities mentioned above

The Detail section of this report appears only if a date range is specified.

This report has a CSV (Comma Separated Value) Download and a CSV Help.

Why Use This Report

1. View Gift Card Activity. To quickly see the total number and amount of Gift Transactions by Type (e.g., Activations or Purchases) 2. Create Month-To-Date reports. The date ranges can be used to replicate a “monthly report” or a “month-to-date report”. To create a "monthly" report, use the first of the month as the "From Date", and the last date of the month as a "To Date". To create a "month-to-date" report, use first of the month as the "From Date", and yesterday's date as the "To Date".

3. Create Customized Monthly reports. Chains that have non-calendar months can create their own “monthly reports” by using their own Start of the Month date as the "From Date", and their end-of-the-month as the "To Date".

How To Use This Report

1. From the CUSTOMER REPORT SELECTION – CHAIN LEVEL screen,

2. Under “SPECIAL REPORTS” sub-heading,

Select the radio button to the left of MONERIS GIFT CARD FOR CHAINS.

3. Click on the "Select Report" Command Button at the bottom of the screen.

4. From the GIFT CARD MENU for CHAIN screen,

Page 24: HAIN REPORTS

Select the radio button to the left of CHAIN GIFT CARD SUMMARY. 5. Specify a valid date range using the drop down list boxes at the bottom of the menu screen.

6. Click on the "View Report" Command Button.

Report Availability

User can view a Date Range of up to 31 days at a time. Report data is available for the last two years.

Enhanced Gift

If you have purchased or been switched to Enhanced Gift please access your reports via the Moneris Merchant Web Portal.

Page 25: HAIN REPORTS

2.10. Chain Gift Card Liability Report Description

1. This is a monthly summary report.

2. The report shows for each Moneris Gift Card Program associated with each merchant in the chain, the Merchant Number, Program Name, Store Number, Starting Balance at the beginning of the month, Summary of amounts in all Transaction Categories during the month (e.g., Activations Amounts, Purchases Amounts, Void Amounts, Deactivations Amounts, Expired Amounts), and Closing Balance at the end of the month.

3. Chain totals are provided for the above categories for the specified month. 4. This report has a CSV Download and a CSV Help.

Why Use This Report

1. View Chain Liability. Chain can see total liability owing to cardholders for unused balance on Gift Cards at the end of the selected month.

How To Use This Report

1. From the CUSTOMER REPORT SELECTION – CHAIN LEVEL screen.

2. Under SPECIAL REPORTS sub-heading,

Select the radio button to the left of MONERIS GIFT CARD FOR CHAINS and click on the "Select Report" Command Button. 3. From the GIFT CARD MENU for CHAIN Menu screen,

4. Select the radio button to the left of CHAIN GIFT CARD LIABILITY Chargeback Received. 5. Specify a Month / Year combination using the drop-down list boxes

6. Select "View Report". Command button.

Report Availability

User can view one month at a time. The report is available only for months prior to the current month. The report for the immediately preceding month is available on third day of the current month (may be available on first or second day of the current month). Report data is available for the last two years.

Enhanced Gift

If you have purchased or been switched to Enhanced Gift please access your reports via the Moneris Merchant Web Portal.

Page 26: HAIN REPORTS

2.11. Find a Transaction for Chain Report Description

1. This report searches for and displays transaction-level information based on user specified criteria.

2. Required Search criteria are Merchant Number (can use default of All Merchants), Date Type of Transaction Date or Settlement Date, date range, and one or more of Cardholder Number(full or truncated), Batch Number, Authorization Number, Transaction Amount, Tier ID, Type of Rate and Rate % and Fee Program.

3. Optional Search criteria are Transaction Category (Authorized (Financial)Transactions, Declined Transactions, or Non-Financial Transactions), Card Type, Invoice number, Device number, and Clerk ID.

4. Search returns a report with Transaction details such as Merchant Number, Transaction Date, Transaction Time, Transaction Type, Merchant Settled Transaction Amount, Cardholder Transaction Amount, Card Type, Cardholder Number, and POT Code for all transactions that meet the selection criteria.

This report has a CSV Download and a CSV Help.

Why Use This Report

1. Confirm Double-Charged Transaction. Quickly identify if customers were double-charged. 2. Verify Information when Performing a Refund. Find the authorization number to complete a refund. 3. Confirm Status of Pre-Authorization. Check if a pre-authorization was not completed.

How To Use This Report

1. From the CUSTOMER REPORT SELECTION – CHAIN LEVEL screen.

2. Under SPECIAL REPORTS sub-heading,Select radio button to left of FIND A TRANSACTION and click on the "Select Report" Command Button at the bottom of the screen to display the Find a Transaction (criteria input screen). 3. From the top of the TRANSACTION SEARCH FACILLITY screen, Select the Merchant Number (or can use default of all Merchant Numbers attached to the chain in the last twelve months)

4. Select to search by Transaction Date or Settlement Date.

5. Select valid search dates using date list dropdown boxes.

6. Must choose at least one (can choose more than one) of these Additional Criteria

a. Cardholder Number (full) b. Cardholder Number (partial-useful if Cardholder number masked on merchant’s invoice) c. Purchase Amount d. Batch Number

e. Authorization Number f. Settlement Date x or more days greater than the Transaction Date

g. Tier ID

Page 27: HAIN REPORTS

h. Type of Rate (Qualification, Card Brand, or MDR) and Rate %.

i. Fee Program

7. May select one or more of the following Optional Criteria:

a. Transaction Category (Authorized Financial Transactions, Declined Financial Transactions, Non-Financial Transactions) b. Card Type (from drop-down list) c. Invoice Number d. Device Number e. Clerk ID

8. Click "Search" Command Button to initiate the search of transactions.

Report Availability

Can view up to 60 days at a time. Report data available for the last twelve months.

Page 28: HAIN REPORTS

2.12. Financial Adjustments Report Description

1. This report has a listing, for all merchants attached to the chain for the specified date range, of all Visa, MasterCard, Discover, American Express and JCB Chargebacks, and all Financial Adjustments such as Imprinter Charges, Fax Charges, or Dropped Transaction.

2. The report shows, for each debit or credit, the merchant number, Store Number, reporting date, deposit date, brief description of the Reason Code for each Debit or Credit, the amount of each debit or credit, and Chargeback Fee, if any.

3. It also gives, below the reason, additional details such as the Cardholder Number and original Transaction date for Visa Chargebacks.

4. For most MasterCard Chargebacks, user can select a hyperlinked Cardholder Number to display the MasterCard Chargeback Detail screen which has original Transaction Date, Cardholder Number, original Transaction Amount, and other details such as Merchant Reference Number where available

5. Sorted by Merchant Number ascending, Report Date ascending, Deposit Date ascending, and then by Card Type ascending and Chargeback/Financial Adjustment Amount ascending.

6. This report has CSV (Comma Separated Value) Download and CSV Help.

Why Use This Report

1. Balancing. Assist in balancing against Bank Statement. 2. Background Information. Understand reasons for Financial Adjustments.

3. Assist in Possible Remedies. Additional details may assist in quicker identification of relevant transactions and paperwork.

How To Use This Report

1. From the CUSTOMER REPORT SELECTION – CHAIN LEVEL screen,

2. Under DAILY AND DATE RANGE REPORTS sub-heading,

Select radio button to the left of CORPORATE CHARGEBACKS/FINANCIAL ADJUSTMENTS and then

Click on the “Select Report” Command button at the bottom of the screen. 2. On CORPORATE FINANCIAL ADJUSTMENTS report screen, Specify valid "From Date" and "To Date" using the date list boxes. 4. Click on the “View Report” Command Button to initiate the retrieval of the report information

Page 29: HAIN REPORTS

Report Availability

Can view a date range of up to 31 days at a time. Report data available for the last twelve months.

Page 30: HAIN REPORTS

2.13. Transaction Fee Breakdown Report Description

This report summarizes, for each merchant attached to the chain at any time during the month, for each card type their total Transactions Fees, and the breakdown of these fees by Discount Fees (MDR), Flat Fees, Qualification Fees, Differential Fees, Card Brand Fees and Product Fees.

Report shows if fees settled at merchant or chain level.

Report also shows the transaction fee totals by card type for the chain, and the total of all transaction fees for all card types for all merchants attached to the chain.

This report has a CSV Download and a CSV Help.

Why Use This Report

See the breakdown of total transaction fees for each card type by merchant.

How to Use This Report

From the CUSTOMER REPORT SELECTION - CHAIN LEVEL screen,

Under MONTHLY REPORTS sub-heading

a) Select the radio button to the left of TRANSACTION FEE BREAKDOWN

b) Then click on the “Select Report” Command Button at the bottom of the screen.

From the top of the TRANSACTION FEE BREAKDOWN report screen, Specify a month/year using the STATEMENT DATE list boxes.

Click on the "View Report" Command button.

Report Availability

This report is available for one calendar month at a time. The report is available only for months prior to the current month. Report data is available for the previous two years.

Page 31: HAIN REPORTS

2.14. Chain Financial Details Report Description

This report shows the deposits, chargebacks, adjustments and charges for fees made to the merchant’s bank account.

The report is able to display for a range of dates, up to 31 days.

By default it will display Deposits, Chargebacks & Adjustments and Fees. There is the ability to select any combination of these seven types of bank account changes.

For reconciliation there is the ability to specify a specific Original Settlement Amount and/or Payment Amount. This type of filtering is not used by default.

This report is ordered first by currency, then by merchant and then by payment date.

For each payment the merchant number, payment date, description of transaction, original settlement date, original settlement amount, retained amount, payment amount, PST/QST, GST/HST and deposit account number are displayed.

If the entry is for fees charged to the merchant’s bank account the description will be displayed as a hyperlink. If the hyperlink is clicked a new window will appear that displays the component charges that were aggregated together as a single charge.

If the chain is subject to delayed deposit or deposit retention on the last day of the date range then for each card type the delayed deposit settings, deposit retention settings and current retention balance are displayed.

This report has a CSV Download and a CSV Help.

Why Use This Report

Perform bank account reconciliation on a daily, date range or monthly basis.

Determine delayed deposit and/or deposit retention settings.

Determine the amount of deposits that have been retained and the current retention balance for each card type.

Determine the component charges that were aggregated together as a single fee charged to the merchant’s bank account.

How To Use This Report

1. On the CUSTOMER REPORT SELECTION – CHAIN LEVEL screen,

2. Under DAILY AND DATE RANGE REPORTS sub-heading,

a) Select radio button to the left of FINANCIAL DETAILS

b) Click on the "Select Report" Command button at the bottom of the screen.

4. At the top of the FINANCIAL DETAILS screen

Specify a date range using the Payment Dates To and From list boxes.

Specify an Original Settlement Amount and/or Payment Amount, if required.

Page 32: HAIN REPORTS

Select “Include Payments from attached Merchants” then the financial details for all merchants attached to this chain will be shown.

Select from the seven types of bank account changes – by default all seven are selected.

5. Click on "View Report" Command Button to initiate the retrieval of the report information.

Report Availability

Able to view a date range of up to 31 days. Report data is available for the last 13 months. Report data is not available prior to November 1, 2010. Every day, the data for the previous day will be added until a total of 13 month’s data is available.

Page 33: HAIN REPORTS

2.15. Monthly Corporate Service Fees Report Report Description

This report displays each service fee that was charged to each merchant attached to the chain at any time during the month.

Report shows if fees settled at merchant or chain level.

This report has a CSV Download and a CSV Help.

Why Use This Report

To obtain a complete breakdown of service fees charged to each merchant attached to the chain.

How To Use This Report

From the CUSTOMER REPORT SELECTION - CHAIN LEVEL screen,

Under MONTHLY REPORTS sub-heading

a) Select the radio button to the left of MONTHLY CORPORATE SERVICE FEES REPORT

b) Then click on the “Select Report” Command Button at the bottom of the screen.

From the top of the MONTHLY CORPORATE SERVICE FEES REPORT screen, Specify a month/year using the STATEMENT DATE list boxes.

Click on the "View Report" Command button.

Report Availability

This report is available for one calendar month at a time. The report is available only for months prior to the current month. Report data is available for the previous two years. Report is not available prior to April 2011, after which data will become available each month until there is data available for the past two years.

Page 34: HAIN REPORTS

2.16. Chain Differential Transaction Report Report Description

Identify those transactions which had a qualification or Differential rate in addition to the standard MDR Rate within a specific time range, such as the monthly Statement period.

Only transactions which Moneris “settles” for a customer using the Differential method of billing could have a differential rate.

Transactions which Moneris "settles" for a customer using the Qualified/Non-Qualified method of billing could have a qualification rate. The surcharge fee charged on Differential transactions appears as the qualification rate on this report.

The user can choose to display only Visa, MasterCard, Discover, American Express or JCB transactions or to display transactions for all four. The default is to display all.

The transactions are sorted by currency, merchant number, settlement date and then transaction date & time.

The report contains the merchant's store number, as well as transaction-oriented line-item information such as device number, batch number, card type, cardholder number, POT code, transaction type, transaction amount, authorization number, Fee Program, Tier ID, Card Brand Rate %, Qualification Rate % and Differential Rate %.

The report shows all transactions that were not fully qualified for all merchants that were attached to the chain for the dates in question. It does not identify if the fees were paid by the chain or the merchant.

This report has a CSV Download and a CSV Help.

Why Use This Report

1. Identify Qualification & Differential Transactions. Identify which transactions in a given time-period had either a Qualification rate or a Differential rate.

2. Help Identify Why Transactions Were Not Fully Qualified. Fields such as the bin range of the Cardholder Number, the POT Code, the Tier ID and the Fee Program may help identify why transactions were assigned a Qualification rate.

How To Use This Report

1. From the CUSTOMER REPORT SELECTION – CHAIN LEVEL screen,

2. Under the sub-heading “SPECIAL REPORTS” Click on the radio button to the left of “DIFFERENTIAL TRANSACTION REPORT".

3. Click on the “Select Report” Command button at the bottom of the screen. 4. “DIFFERENTIAL TRANSACTION REPORT" screen appears.

Select the Card Types:

All Card Types - default

Visa Only

Page 35: HAIN REPORTS

MasterCard only

Discover only

American Express only

JCB only

7. Specify a valid date or date range using the drop down list boxes.

8. Click on the "View Report" Command Button at the bottom of the screen.

Report Availability

View up to 31 days at a time. Report data is available for the last twelve months.

Page 36: HAIN REPORTS

2.17. Taxable Fees Report Description

This report displays each transaction or service fee that was charged to the chain to which taxes were applied.

Report shows only those fees that were settled to the chain.

This report has a CSV Download and a CSV Help.

Report Availability

Reports for a date range of up to 31 days. Report data is available for the last 13 months. Report is not available prior to October 1, 2011.

Page 37: HAIN REPORTS

CSV HELP CHAIN CSV DOWNLOADS

Last Updated as of September 2019

Why Use This Report

To obtain a complete breakdown of taxes applied to transaction and/or service fees charged to the chain.

How To Use This Report

From the CUSTOMER REPORT SELECTION - CHAIN LEVEL screen,

Under DAILY AND DATE RANGE REPORTS sub-heading

a) Select the radio button to the left of TAXABLE FEES REPORT

b) Then click on the “Select Report” Command Button at the bottom of the screen.

From the top of the TAXABLE FEES REPORT screen, Specify valid date(s) using the “From” and “To” Date drop-down list boxes at the top of the screen.

Click on the "View Report" Command button.

Page 38: HAIN REPORTS

CSV HELP INTRODUCTION

CSV Format (Comma Separated Value)

This is a simple text format that separates the data using commas so that it can be easily downloaded into any spreadsheet application that supports CSV file format such as Microsoft Excel. Most, but not all, Merchant Direct reports have this CSV functionality.

For each CSV Download, Merchant Direct provides, in the CSV Help for that download, the order of the data being downloaded, and a brief description of each field, including an explanation of the codes if relevant.

Except for Transaction Search, if the value of a field does not fill the entire field, it is padded with leading or trailing spaces (or sometimes zeros) on the CSV download.

Count and Digit (numeric) fields are padded with leading spaces, and default to zero if no value is available. Dollar amount fields are padded with leading spaces and default to .00 if no value is available.

Other fields generally have trailing spaces (or are blank if no value is available).

Exceptions are indicated in the CSV Help for that field.

Please note that for those new CSV Downloads identified as "true" CSV downloads (currently only Transaction Search), the size of the field is not fixed. The length of the field can vary depending on the size of its contents. Any CSV Downloads originally set up as fixed length will remain fixed length.

How to Download Reports to CSV Format

Step 1. Click on "CSV Download" Command Button on a Menu or Report screen.

Step 2. A pop-up screen, not under Moneris control, will appear that asks if you want to save the file. The exact appearance of this screen, and the instructions, depend on the Browser and Operating system used by your PC.

Step 3. Save the file with a .csv extension. Ensure you save it to a location on your PC where you can find it, such as your desktop. (You can give your file name a ".csv" extension if the "csv" does not automatically pop up as a file type.) It is then accessible through Excel, or other software, though you might have to increase the width of some of the fields to show the whole number. Note: if a number is very large, such as the 16 digit cardholder number, you may have to save the file as a text file, and then import into Excel, identifying that field as a "text" field to see the number properly.

Transaction Reporting Limit

Users may receive the following message when trying to view a report with more than 2,500 transactions. The user has an option of selecting the CSV Download Command Button to download the report in CSV format. There were ## transactions settled on YYYY/MM/DD. This exceeds the reporting limit of 2500 transactions. Do you want to download the report as a CSV format file?

Page 39: HAIN REPORTS

Support Contacts

For assistance with any problems or concerns contact the Moneris Contact Center at 1-866-319-7450.

Page 40: HAIN REPORTS

READING THE CSV FILES

5.1 Reading the CSV Files for 'Daily Chain Transactions' This Chain report lists all of the Chain's approved settled financial transactions on the selected settlement date. The transactions are reported for all merchants attached to the Chain. The report lists all of the Merchant batches closed on the settlement date. The date of the transactions within the batch, and the dates the batches were opened, may be over multiple transaction dates.

Field Name - Daily Chain Description

Merchant Number (Field length 14 digits)

Unique 13 digit number assigned by Moneris identifying the Merchant (leading zeroes suppressed; filled with leading spaces)

Settlement Date (Field length 8 digits)

Settlement Date on Merchant Direct means the date the transactions were first processed at Moneris. Format (YYYYMMDD)

Site Number (Field length 10 digits)

Defaults to 1; no longer used

Currency Literal (max field length 1 character within quotations)

CSV Value Currency Literal

C CAD

U USD

Device Number (max field length 8 digits within quotations)

Number of the Device where the transaction takes place (Blank if tape transaction)

Batch Number (max field length 6 digits)

Number assigned by Moneris to a group of transactions from a customer sent to Moneris for settlement at the same time. May include multiple transactions.

Transaction Date (max field length 10 characters within quotations)

The date of the original transaction between merchant and end-customer - Format YYYY/MM/DD

Transaction Time (max field length 8 characters within quotations)

Time the transaction takes place at the Point of Sale terminal - Format (HH:MM:SS). Format "00:00:00" if no value available.

Card Type (max field length 2 digits within quotations)

CSV Value

Card Type

01 Visa

02 MasterCard

03 Amex

Page 41: HAIN REPORTS

06 Discover

07 Sears

08 HSBC Card

09 PWB Card

10 Interac

11 Air Miles

12 CITICOMM

13 Cheque Authorization

14 Maestro

15 JCB

16 UnionPay

PG PetroTrak

Cardholder's Financial Institution (max field length 4 digits within quotes)

Cardholder's Financial Institution (not applicable to Visa or MasterCard transactions) (Blank if tape transaction). Padded with leading zeroes.

Cardholder Number (max field length 19 digits within quotations)

Credit/Debit card number used by the cardholder to process transactions. Padded with leading zeroes.

Point of Transaction Code (max field length 1 character within quotations)

MSR refers to Magnetic Stripe Recognition device EMV refers to Eurocard MasterCard Visa chip device

Value Description

Blank Swiped, MS Card, MSR Device, Track II Available

A Swiped, EMV-enabled Device, Track II not available

C Chip Card Read, EMV-enabled Device, Track II Available, offline PIN verified

D Chip Card Read, EMV-enabled Device, Track II Available, no PIN verification

E Swiped, MSR device, Track II may not be available

F Contactless, MSR Device, Track II Available

G Swiped, Chip Card, MSR Device, Track II may not be available

Page 42: HAIN REPORTS

H Swiped, Chip Card, EMV-enabled device, Track II may not be available

I Contactless, EMV-enabled Device, Track II Available

J Chip Card read, EMV-Enabled device, Track II may not be available

K Chip Card Read, EMV-enabled device, No Track II, Offline PIN verified

L Chip Card Read, EMV-enabled device, No Track II, no PIN Verification

M Manual, EMV-enabled Device, No Track II

N Manual, Chip Card, EMV-enabled Device

O Manual, MSR Device, no Track II

P Swiped, MS Card, MSR Device, Track II Available

Q Swiped, MS Card, MSR Device, Track II Available, No referrals

R Manual, MSR Device, No Track II, no referrals

S Manual, EMV-enabled Device, no Track II, no referrals

T Swiped, MS Card, EMV-enabled Device, Track II Available

U Swiped, Chip Card, MSR Device, Track II Available

V Swiped, Chip Card, EMV-enabled Device, Track II Available

W Swiped, MS Card, EMV-enabled Device, Track II Available, No Referrals

X Indicates Tape

Y Swiped, Chip Card, MSR Device, Track II Available, No Referrals

Transaction Type (max field length 2 characters within quotations)

CSV Value Transaction Type

1 Purchase

Page 43: HAIN REPORTS

4 Refund

6 Refund Correction

7 Purchase Correction

8 Payment

9 Payment Correction

Transaction Amount

(max field length 13)

Amount of the transaction

Authorization Code (max field length 6 characters within quotations)

An alphanumeric field that indicates the Authorization code of the transaction

Invoice Number (max field length 10 digits within quotations)

Identifies this particular purchase to the merchant. Available only if entered by merchant and the POS device has the relevant functionality. N/A for tape.

Store Number (max field length 8 characters within quotations)

Merchant store number assigned by customer

Merchant Reference Number (max field length 23 characters within quotations)

This may be entered by merchant and sent to Moneris to uniquely identify transaction. Currently usually available only for transactions Merchant Direct defines as "tape". May be available for online transactions if POS device has the relevant functionality.

Clerk ID (max field length 6 characters within quotations)

This is the ID assigned by the Merchant to the Clerk/Operator of the terminal which processed the transaction. Only available if the POS device has thie relevant functionality. N/A for /tape.

Capture Method (max field length 1 character within quotations)

The type of device that originally captured the transaction

CSV Value Capture Type

O Online/POS

T Tape

Tier ID (4 characters within quotations)

List of Tier ID codes and descriptions

If a Tier ID is shown, it may be used in calculating the Merchant Discount Rate (MDR).

Additional fields included in the chains report CSV

Fee Program Region (max field length 6 characters within quotes)

CSV Value Description

INT International

CAN Canadian

Page 44: HAIN REPORTS

Fee Program Code (max field length 4 characters within quotes)

The combination of Card Type, Fee Program Region & Fee Program Code identifies the interchange applied to the transaction.

Fee Program Descriptions

Cardholder Origin (max field length 6 characters within quotes)

CSV Value Description

IERR Foreign

IRAC Domestic

IRAR Domestic

ONUS Domestic

Page 45: HAIN REPORTS

5.2 Reading the CSV File for 'Sales Summary by Chain'

This chain report summarizes the number and dollar value of sales and refunds/adjustments on the selected settlement date for all Merchants attached to the chain. The CSV download is the daily summary only, by Card Type and Capture Method.

If the CSV Download is through the Corporate Daily and Date Range report, all the summaries for the requested date range will be downloaded, by Card Type and Capture Method. If the CSV Download is through the CSV Download screen, only daily summaries for the one requested date will be downloaded.

The format of this file is slightly different if produced by the Corporate Daily Summary report or CSV Download Facility (size of some fields are slightly different).

Field Name - Chain Daily Summary

Description

Settlement Date (max field length 8 digits)

Settlement Date on Merchant Direct means the date the transactions were first processed at Moneris. Format YYYYMMDD

Currency Literal (max field length 1 character within quotes)

CSV Value Currency Literal

C CAD

U USD

Card Type (max field length 2 characters within quotes)

CSV Value Card Type

01 Visa

02 MasterCard

03 Amex

06 Discover

07 Sears

08 HSBC Card

09 PWB Card

10 Interac

11 Air Miles

12 CITICOMM

13 Cheque Authorization

14 Maestro

15 JCB

16 UnionPay

PG PetroTrak

Page 46: HAIN REPORTS

Field Name - Chain Daily Summary

Description

Capture Method (max field length 1 character within quotes)

The type of device that originally captured the transaction.

CSV Value

Capture Type

O Online/POS

T Tape

Sales Amount (max field length 15 including decimal)

Total dollar amount of sales

Sales Count (max field length 8 digits)

Total number of sales

Refund Amount (max field length 15 including decimal)

Total dollar value of refunds

Refund Count (max field length 8 digits)

Total number of refunds

Net Total (max field length 15 including decimal point)

Net Total = Sales/Payment Corrections -(minus) Refunds/Payments

Net Deposit (max field length 15)

No longer used; defaults to Net Total

Payment and Payment Corrections Transaction Count

(max field length 7 digits)

Total number of Payment AND Payment Corrections transactions.

Payment minus Payment Corrections Amount (max field length 15 digits including decimal point)

Total amount of Payments MINUS Payment Corrections(shows as negative if Payment Corrections greater than Payments)

Page 47: HAIN REPORTS

5.3 Reading the CSV File for 'Sale Summary by Merchant'

This Chain report summarizes the number and dollar value of sales and refunds/adjustments on the selected settlement date (or dates) by Merchant for all Merchants attached to the Chain. The CSV download is the daily summary only, by Card Type and Capture Method. The format of the file is slightly different in the CSV Download Facility and the Sale Summary by Merchant report (some field sizes are different).

Field Name - Daily By Merchant

Description

Settlement Date - From

(max field length 8 digits)

Settlement Date on Merchant Direct means the date the transactions were first processed at Moneris. Format YYYYMMDD. This is the start of the date range specified.

Merchant Number (max field length 14 digits)

Unique 13 digit number assigned by Moneris identifying the Merchant(leading zeroes suppressed; filled with leading spaces)

Store Number (max field length 8 characters within quotes)

Unique identifier assigned by the merchant identifying the store; may be blank

Currency Literal (max field length 1 character within quotes)

CSV Value Currency Literal

C CAD

U USD

Page 48: HAIN REPORTS

Field Name - Daily By Merchant

Description

Card Type (max field length 2 characters within quotes)

CSV Value Card Type

01 Visa

02 MasterCard

03 Amex

06 Discover

07 Sears

08 HSBC Card

09 PWB Card

10 Interac

11 Air Miles

12 CITICOMM

13 Cheque Authorization

14 Maestro

15 JCB

16 UnionPay

PG PetroTrak

Capture Method (max field length 1 character within quotes)

The type of device that originally captured the transaction

CSV Value

Capture Type

O Online/POS

T Tape

Sales Amount (max field length 15 including decimal point)

Total dollar amount of sales

Sales Count (max field length 8 digits)

Total number of sales

Refund Amount (max field length 15 including decimal point)

Total dollar value of refunds

Refund Count

(max field length 8 digits) Total number of refunds

Net Total (max field length 15 including decimal point, and minus sign if relevant)

Net Total = Sales/Payment Corrections/Refund Corr. -(minus) Refunds/Payments/Purchase Corr

Page 49: HAIN REPORTS

Field Name - Daily By Merchant

Description

Net Deposit (max field length 12)

No longer used; defaults to Net Total

Payment and Payment Corrections Transaction Count

(max field length 8 digits)

Total number of Payment AND Payment Corrections transactions.

Payment minus Payment Corrections Amount (max field length 15 including the decimal point, and leading negative sign if relevant)

Total amount of Payments MINUS Payment Corrections(shows as negative if Payment Corrections greater than Payments)

Settlement Date - To

(max field length 8 digits)

Settlement Date on Merchant Direct means the date the transactions were first processed at Moneris. Format YYYYMMDD. This is the end of the date range specified.

Page 50: HAIN REPORTS

5.4 Reading the CSV File for ' Decline Transactions by Merchant'

The Report lists transactions which were declined for a specific reason. This report displays only declined transactions.

Field Name - Daily Declined Description

Merchant Number (max field length 14 digits)

Unique 13 digit number assigned by Moneris identifying the Merchant (leading zeroes suppressed; filled with leading spaces)

Site Number

(max field length 10 digits)

Defaults to 1. No longer used.

Device Number (max field length 8 characters within quotations)

Number of the Device where the transaction takes place

Currency Literal (max field length 1 character within quotations)

CSV Value

Currency Literal

C CAD

U USD

Transaction Time

(max field length 8 characters within quotations)

Time the transaction takes place at the Point of Sale terminal - Format (HH:MM:SS)

Transaction Date (max field length 10 characters within quotations)

The date of the original transaction between merchant and end-customer - Format (YYYY/MM/DD)

Page 51: HAIN REPORTS

Field Name - Daily Declined Description

Card Type (max field length 2 characters within quotations)

CSV Value

Card Type

01 Visa

02 MasterCard

03 Amex

06 Discover

07 Sears

08 HSBC Card

09 PWB Card

10 Interac

11 Air Miles

12 CITICOMM

13 Cheque Authorization

14 Maestro

15 JCB

16 UnionPay

PG PetroTrak

Cardholder's Financial Institution (max field length 4 characters within quotations)

Cardholder's Financial Institution (not meaningful for Visa or MasterCard); filled with leading zeroes

Cardholder's Number (max field length 19 characters within quotations)

Credit/Debit card number used by the cardholder to process transactions; filled with leading zeroes

Page 52: HAIN REPORTS

Point of Transaction Code (max field length 1 character within quotes)

MSR refers to Magnetic Stripe Recognition device EMV refers to Eurocard MasterCard Visa chip device

Value

Description

Blank

Swiped, MS Card, MSR Device, Track II Available

A Swiped, EMV-enabled Device, Track II not available

C Chip Card Read, EMV-enabled Device, Track II Available, offline PIN verified

D Chip Card Read, EMV-enabled Device, Track II Available, no PIN verification

E Swiped, MSR device, Track II may not be available

F Contactless, MSR Device, Track II Available

G Swiped, Chip Card, MSR Device, Track II may not be available

H Swiped, Chip Card, EMV-enabled device, Track II may not be available

I Contactless, EMV-enabled Device, Track II Available

J Chip Card read, EMV-Enabled device, Track II may not be available

K Chip Card Read, EMV-enabled device, No Track II, Offline PIN verified

L Chip Card Read, EMV-enabled device, No Track II, no PIN Verification

M Manual, EMV-enabled Device, No Track II

N Manual, Chip Card, EMV-enabled Device

O Manual, MSR Device, no Track II

P Swiped, MS Card, MSR Device, Track II Available

Q Swiped, MS Card, MSR Device, Track II Available, No referrals

Page 53: HAIN REPORTS

Field Name - Daily Declined Description

R Manual, MSR Device, No Track II, no referrals

S Manual, EMV-enabled Device, no Track II, no referrals

T Swiped, MS Card, EMV-enabled Device, Track II Available

U Swiped, Chip Card, MSR Device, Track II Available

V Swiped, Chip Card, EMV-enabled Device, Track II Available

W Swiped, MS Card, EMV-enabled Device, Track II Available, No Referrals

X Indicates Tape

Y Swiped, Chip Card, MSR Device, Track II Available, No Referrals

Transaction Type (max field length 2 characters within quotations)

CSV Value

Transaction Type

PU Purchase

AD Advice

PA Pre-Authorization

RF Refund

VO Void

RC Refund Correction

PC Purchase Correction

IP Payment

IC Payment Correction

AU Authorization

Transaction Amount

(max field length 13)

Amount of the transaction

Page 54: HAIN REPORTS

Field Name - Daily Declined Description

Transaction Response (max. 2 characters within quotations)

Some of the declined responses are: Code Description

'E1' 'Not Initialized'

'E2' 'Unknown Device-Call'

'E3' 'Unknown Merchant'

'E4' 'Invalid Transaction'

'E5' 'Device Disabled-Call'

'E6' 'Cannot Close Batch'

'E7' 'Invalid Amount'

'R1' 'Device Initialized'

'R2' 'Retry Later'

'R3' 'No Resp - Retry'

'R4' 'Please Close Batch'

'S1' 'System Problem-Retry'

'S2' 'Sys Prob 96-Call'

'S5' 'Unmatched Merch Id'

'T1' 'Initialized Tested'

'T2' 'Authorize Tested'

'V0' 'Invalid Prov Code'

'V1' 'Invalid License'

'V2' 'Account Frozen'

'V3' 'Call Tellcheck'

'V4' 'Lost/Verify ID'

'V5' 'Decline/Call'

'V6' 'DOB Error '

'V7' 'Excess Activity'

'V8' 'Do Not Accept'

'06' 'Invalid Expiry Date'

'06' 'Invalid Expiry Date'

'12' 'Declined'

'14' 'Call bank for Auth'

'41' 'Hold Card-Call Bank'

'42' 'Hold Card-Call Bank'

'43' 'Hold Card-Call Bank'

'50' 'Declined'

'54' 'Expired Card-Refused'

'60' 'Call bank for Auth'

'69' 'Call Bank for Auth'

'78' 'Unable to Reverse'

'81' 'Declined'

'82' 'Declined'

'84' 'Declined'

'85' 'Declined'

'91' 'Issuer Off Line'

Page 55: HAIN REPORTS

Field Name - Daily Declined Description

Merchant Reference Number (max field length 23 characters within quotations)

This may be entered by merchant and sent to Moneris to uniquely identify transaction. Currently usually available only for transactions Merchant Direct defines as "tape". May be available for POS transaction, if terminal has relevant functionality and merchant enters.

Merchant Terminal Number (max field length 10 digits within quotations)

For Merchant Link clients only, and if a Merchant chooses to send this data on the transaction.

Clerk ID (max field length 6 characters within quotations)

This is the ID assigned by the Merchant to the Clerk/Operator of the terminal which processed the transaction. Available only if the POS device has the relevant functionality. Not available for tape.

Store Number (max field length 8 characters within quotations)

Unique identifier which may be assigned by the merchant identifying the store. May be blank.

Invoice Number (max field length 10 digits within quotations)

Identifies this particular purchase to the merchant. Available only if entered by merchant and the POS device has the relevant functionality. N/A for tape.

Page 56: HAIN REPORTS

5.5 Reading the CSV File for 'Sales by Chain & Merchant'

At the top, there is a summary for the whole chain, with totals by Capture Method within Card Type, by Card Type, and overall. This overall chain summary is not available for the download. Download is by Merchant Number by Card Type and Capture Method.

The Sales by Chain & Merchant summarizes for each merchant in the chain, by Card type, with capture method within card type, the number of purchases, dollar amount of the purchases, total count for purchase reversals, and purchase reversal amounts, refund counts, refund amounts, total number of refund reversals, and total amount of refund reversals.

Field Name - Monthly Summary

Description

Chain Number (max field length 14 digits)

Unique 13 digit number assigned by Moneris identifying the Chain (leading zeroes suppressed; filled with leading spaces)

Currency Literal (max field length 1 character within quotes)

CSV Value

Currency Literal

C CAD

U USD

Settlement Month 2 digits within quotes

Numeric in format MM

Settlement Year 4 digits within quotes

Numeric in format CCYY

Merchant Number (max field length 14 digits)

Unique 13-digit number assigned by Moneris identifying the Merchant (leading zeroes suppressed; filled with leading spaces)

Store Number (max field length 8 within quotes)

Unique number assigned by the merchant identifying the store

Page 57: HAIN REPORTS

Field Name - Monthly Summary

Description

Card Type (max field length 2 within quotes)

CSV Value Card Type

01 Visa

02 MasterCard

03 Amex

06 Discover

07 Sears

08 HSBC Card

09 PWB Card

10 Interac

11 Air Miles

12 CITICOMM

13 Cheque Authorization

14 Maestro

15 JCB

16 UnionPay

PG PetroTrak

Capture Method (max field length 1 within quotes)

The type of device that originally captured the transaction

CSV Value Capture Type

O Online/POS

T Tape

Total Purchase Number (max field length 8 digits)

Total count of purchase transactions for merchant for month.

Total Purchase Amount (max field length 12 including

decimal

Total dollar value of purchases for merchant for month.

Total Purchase Reversal Number (max field length 8 digits)

Total count of purchase reversal transactions for merchant for month. Always zero.

Total Purchase Reversal Amount (max field length 12 incl. decimal)

Total dollar value of purchase reversals for merchant for month. Always zero.

Page 58: HAIN REPORTS

Field Name - Monthly Summary

Description

Total Refund Number (max field length 8 digits)

Total count of Refund transactions for merchant for month.

Total Refund Amount (max field length 12 incl. decimal)

Total dollar value of Refunds for merchant for month.

Total Refund Reversal Number (max field length 8 digits)

Total count of Refund reversal transactions for merchant for month. Always zero.

Total Refund Reversal Amount (max field length 12 incl. decimal)

Total dollar value of Refund reversals for merchant for month. Always zero.

Net Sales Total (max field length 12 digits incl. decimal)

Total dollar value of Purchases/Advices and Refund Corrections MINUS Refunds and Purchases Corrections.

Total Payment Number (max field length 8 digits)

Total count of Payment Transactions for merchant for month.

Total Payment Amount (max field length 12 incl. decimal)

Total dollar value of Payments for merchant for month.

Total Payment Corrections Number (max field length 8 digits)

Total count of Payment Reversal Transactions for merchant for month.

Total Payment Corrections Amount (max field length 12 incl. decimal)

Total dollar value of Payments Reversals for merchant for month.

Total Void Number (max field length 8 digits)

Total count of Void Transactions for merchant for month.

Total Void Amount (max field length 12 incl. decimal)

Total dollar amount of Voids for merchant for month.

Page 59: HAIN REPORTS

5.6 Reading the CSV File for 'Monthly Statement'

Corporate Statement summarizes the total charges for each merchant in the chain, and the discount amount, net sales, and gross sales by merchant for Visa/MasterCard/Maestro settlement processing by Moneris, where applicable.

Field Name - Monthly Summary

Description

Chain Number (max field length 11 digits)

Unique 11 digit number assigned by Moneris identifying the Chain

Settlement Year and Month (max field length 6 digits within quotes)

Numeric in format YYYYMM

Province

(max field length 2 characters within quotes)

Province merchant located in

Merchant Number (max field length 11 digits)

Unique 11-digit number assigned by Moneris identifying the Merchant

Store Number (max field length 8 within quotes)

Unique number assigned by the merchant identifying the store

Currency Literal (max field length 3 character within quotes)

CSV Value

Currency Literal

124 Canadian Dollar

840 US Dollar

Page 60: HAIN REPORTS

Field Name - Monthly Summary

Description

Card Type (max field length 2 within quotes)

CSV Value

Card Type

00 No Card Type- reserved for Service Fees

01 Visa

02 MasterCard

03 Amex

06 Discover

07 Sears

08 HSBC Card

09 PWB Card

10 Interac

11 Air Miles

12 CITICOMM

13 Cheque Authorization

14 Maestro

15 JCB

16 UnionPay

PG PetroTrak

Transaction Fees

(max field 11 - Numeric with sign & decimal point, right-justified)

Total Transaction Fees by Card Type per merchant OR

Chargeback Trans Fees if Card Type = “00”

Net Sales Amount

(max field 12 - Numeric with sign & decimal point, right-justified)

Total New Sales by Card Type per merchant OR

Total Service Fees if Card Type = “00”

Gross Sales Amount

(max field 12 - Numeric with sign & decimal point, right-justified)

Total Gross Sales per Card Type per merchant

Page 61: HAIN REPORTS

5.7 Reading the CSV Help for 'Summary by Clerk ID'

Field Name - Clerk Daily Description

Settlement Date Number (max field length 8 digits)

Settlement Date on Merchant Direct means the date the transactions were first processed at Moneris. Format YYYYMMDD

Chain Number

(max field length 14 digits)

Unique 13-digit number assigned by Moneris identifying the Chain (leading zeroes suppressed; filled with leading spaces)

Merchant Number (max field length 14 digits)

Unique 13-digit number assigned by Moneris identifying the Merchant (leading zeroes suppressed; filled with leading spaces )

Store Number (max field length 8 characters within quotations)

Unique number assigned by the merchant identifying the store; may be blank

Clerk ID

(max field length 8 within quotations)

This is the ID assigned by the Merchant to the Clerk/Operator of the terminal which processed the transaction. Available only if the POS device has the relevant functionality. N/A for /tape.

Card Type (max field length 2 digits within quotations)

CSV Value Card Type

01 Visa

02 MasterCard

03 Amex

06 Discover

07 Sears

08 HSBC Card

09 PWB Card

10 Interac

11 Air Miles

12 CITICOMM

13 Cheque Authorization

14 Maestro

15 JCB

16 UnionPay

PG PetroTrak

Page 62: HAIN REPORTS

Field Name - Clerk Daily Description

Sales Count (max field length 8 digits)

Total number of Sales Transactions

Sales Amount (max field length 12 including decimal point)

Total dollar amount of sales

Refund Count (max field length 8 digits)

Total number of refund Transactions

Refund Amount (max field length 12 including decimal point)

Total dollar value of refunds

Net Total (max field length 12 including decimal point)

Net Total = Sales/Payment Corrections/Refund Corr. -(minus) Refunds/Payments/Purchase Corrections

Payment and Payment Corrections Transaction Count (max field length 7 digits)

Total number of Payment AND Payment Corrections transactions.

Payment minus Payment Corrections Amount (max field length 12 including decimal point)

Total amount of Payments MINUS Payment Corrections(shows as negative if Payment Corrections greater than Payments)

Page 63: HAIN REPORTS

5.8 Reading the CSV File for 'Chains Daily Authorization Errors'

The Report lists transactions that had authorization errors. These transactions have errors that prevent them being either authorized or declined. Please note that this is an error report; fields containing invalid values that are not listed could be the potential cause of the error.

Field Name - Daily Errors Description

Merchant Number (max field length 13 digits within quotes)

Unique 13-digit number assigned by Moneris identifying the Merchant (leading zeroes suppressed)

Site Number (max field length 8 characters within quotes)

Defaults to 1; no longer used

Device Number (max field length 8 characters within quotes)

Identifier of the Device where the transaction takes place. Note that if invalid may not be numeric.

Currency Literal (max field length 2 characters within quotes)

CSV Value Currency Literal

CA CAD

US USD

Other values are invalid

Transaction Date (max field length 10 characters within quotes)

Date the transaction between merchant and end customer takes place - Format (YYYY/MM/DD)

Cardholder's Financial Institution (max field length 4 characters within quotes)

Cardholder's Financial Institution -may be invalid

Cardholder's Number (max field length 19 characters within quotes)

Credit/Debit card number used by the cardholder to process transactions -may be invalid

Draft Capture Indicator (max field length 1 character within quotes)

* Y - SALES DRAFT CAPTURE

* N - NON SALES DRAFT CAPTURE

* U - VOID

Page 64: HAIN REPORTS

Field Name - Daily Errors Description

Transaction Response (max field length 2 digits within quotes)

Some of the more common are:

Response Codes

POS Descriptions

00 Invalid Transaction

01 Unknown Error; see Error Message for More details

07 Invalid Response

10 Invalid Transaction

12 Invalid Transaction

14 Call Bank for Authorization

41 Hold Card-Call Bank

43 Hold Card-Call Bank

51 Decline-Re-Try system problem

53 Invalid Transaction

54 Expired Card - Card not supported

60 Call Bank for Authorization

81 Maximum credit per refund reached-$ Limit Exceeded

82 Number of times used exceeded

84 Customer selected negative file reason

91 Issuer Offline

E4 Invalid Transaction

E7 Invalid Amount

OA Invalid Response

S1 System Problem-Retry

S5 Unmatched Merchant ID

Page 65: HAIN REPORTS

Point of Transaction Code (max field length 1 character within quotes)

MSR refers to Magnetic Stripe Recognition device EMV refers to Eurocard MasterCard Visa chip device

Value Description

Blank Swiped, MS Card, MSR Device, Track II Available

A Swiped, EMV-enabled Device, Track II not available

C

Chip Card Read, EMV-enabled Device, Track II Available, offline PIN

verified

D

Chip Card Read, EMV-enabled Device, Track II Available, no PIN

verification

E Swiped, MSR device, Track II may not be available

F Contactless, MSR Device, Track II Available

G Swiped, Chip Card, MSR Device, Track II may not be available

H Swiped, Chip Card, EMV-enabled device, Track II may not be available

I Contactless, EMV-enabled Device, Track II Available

J Chip Card read, EMV-Enabled device, Track II may not be available

K Chip Card Read, EMV-enabled device, No Track II, Offline PIN verified

L Chip Card Read, EMV-enabled device, No Track II, no PIN Verification

M Manual, EMV-enabled Device, No Track II

N Manual, Chip Card, EMV-enabled Device

O Manual, MSR Device, no Track II

P Swiped, MS Card, MSR Device, Track II Available

Q Swiped, MS Card, MSR Device, Track II Available, No referrals

R Manual, MSR Device, No Track II, no referrals

S Manual, EMV-enabled Device, no Track II, no referrals

Page 66: HAIN REPORTS

Field Name - Daily Errors Description

T Swiped, MS Card, EMV-enabled Device, Track II Available

U Swiped, Chip Card, MSR Device, Track II Available

V Swiped, Chip Card, EMV-enabled Device, Track II Available

W Swiped, MS Card, EMV-enabled Device, Track II Available, No Referrals

X Indicates Tape

Y Swiped, Chip Card, MSR Device, Track II Available, No Referrals

Transaction Type (max field length 2 characters within quotes)

Valid Values are:

CSV Value Transaction Type

PU Purchase

AD Advice

PA Pre-Authorization

RF Refund

VO Void

RC Refund Correction

PC Purchase Correction

IP Payment

IC Payment Correction

AU Authorization

Transaction Amount (max field length 8 within quotes)

Amount of the transaction. Because the transaction amount can be invalid and therefore non-numeric, the amount field is stored as a character field. For a valid amount, the last two digits are after the decimal.

Page 67: HAIN REPORTS

Error Message (max field length 3 digits)

Error Message Description

1 INVALID TRANS.

2 INVL. RESP. CD.

3 NO CONTROL REC.

4 REJECTED BY AMX

5 INVL. MSG. TYPE

6 MERCHANT NOT FOUND

7 SITE NOT FOUND

8 LOCALE NOT FOUND

9 MERCHANT INACTIVE

10 SITE INACTIVE

11 LOCALE INACTIVE

12 LOCALE BLOCKED

13 DEVICE UN-INITIAL

14 UNEXPECTED DEVICE ID

15 UNEXPECTED CARD

16 UNEXPECTED CAPTURE

17 INVALID CARD TYPE

21 DEVICE NOT FOUND

22 DEVICE UNASSIGNED

23 UNEXPECTED MERCHANT

24 UNEXPECTED SITE

25 UNEXPECTED LOCALE

26 INV. REC. NOT FOUND

27 UNEXPECTED PRINTER

28 RESP CODE 12 OR E4

31 FI NUMBER NOT FOUND

32 INVALID VOID TRANS.

33 DATE NOT NUMERIC

34 AMOUNT NOT NUMERIC

35 INVALID POT CODE

Page 68: HAIN REPORTS

Field Name - Daily Errors Description

Merchant Reference Number (max field length 23 characters within quotes)

This may be entered by merchant and sent to Moneris to uniquely identify transaction. Currently usually available only for transactions Merchant Direct defines as "tape". May be available for POS transactions if terminal has relevant functionality and merchant enters.

Store Number (max field length 8 characters within quotes)

Unique number assigned by the merchant identifying the store

Page 69: HAIN REPORTS

5.9 Reading the CSV File for 'Summary of Keyed Transactions'

This report summarizes the percent of keyed (or manual) authorized purchases for all merchants in a chain where the total percent of keyed purchases for the merchant is over 24% of all online (POS) purchases.

Field Name - Keyed Credit Card

Description

Settlement Date (max field length 8 digits)

Settlement Date on Merchant Direct means the date the transactions were first processed at Moneris. Format(YYYYMMDD)

% Keyed (max field length 3 digits)

Format 999. Percent of online(POS) Credit Card Authorized Purchases or Advices Keyed

Merchant Number (max field length 14 digits)

Unique 13-digit number assigned by Moneris identifying the Merchant (leading zeroes suppressed; filled with leading spaces)

Store Number (max field length 8 characters

within quotations)

Number assigned by the merchant identifying the store; may be blank

Merchant Name (Max field length 30 characters within quotations)

Name of merchant

Total Number of Purchases Keyed (max field length 8 digits)

Total Number of online(POS) Credit Card Authorized Purchases or Advices Keyed

Total Number of Purchases (max field length 8 digits)

Total Number of POS Credit Card Authorized Purchases or Advices

Page 70: HAIN REPORTS

5.10 Reading the CSV File for 'Chain Gift Card Summary'

This report provides a summary of a chain's valid transactions by transaction type for a particular reporting date or dates.

Field Name - Gift Card Date Range Description

Transaction Date (Format YYYYMMDD)

Date of transaction between merchant and end-customer (local date/time)

Merchant Number (max length 14)

13 digit unique Merchant Number assigned by Moneris identifying the merchant (leading zeroes suppressed; filled with leading spaces)

Currency (max length 3 characters within quotes)

CAD - Canadian dollars USD - US dollars

Store Number (max length 8 within quotes)

Identifier of store assigned by merchant; may be blank

Activated Transaction Amount

(max length 14) Total Amount of Gift Cards Activated

Activated Transaction Number

(max length 8) Total Number of Gift Cards Activated

Deactivated Transaction Amount

(max length 14) Total Amount of Gift Cards Deactivated

Deactivated Transaction Number

(max length 8) Total Number of Gift Cards Deactivated

Purchase Amount

(max length 14) Total Amount of Items purchase with a Gift Card

Purchase Number

(max length 8) Total Number of Items purchase with a Gift Card

Average Purchase

(max length 14)

Amount of items purchased with a Gift Card Divided by number of Items purchased with Gift Card

Void Amount

(max length 14) Total Amount of Items Voided

Number of items voided

(max length 8) Total Number of Items Voided

Page 71: HAIN REPORTS

5.11 Reading the CSV File for 'Chain Gift Card Liability'

The Liability Report provides a summary of how much value in dollars that has not yet been used for purchases or redemptions remains on gift cards that have been activated (i.e. sold) by the merchant. Merchants are responsible for the outstanding liability until each gift card expires.

Field Name - Gift Card Liability Description

Merchant Number (max length 14)

13 digit unique Merchant Number assigned by Moneris identifying the merchant (leading zeroes suppressed)

Currency (max length 3 within quotes)

CAD - Canadian dollars USD - US dollars

Program Name (Maximum 30 characters within quotes)

The name of any Moneris gift card program that the Merchant accepts through their Point-of-Sale device

Store Number (Maximum 8 characters within quotes)

Identifier of store assigned by the merchant

Merchant Name (Maximum 30 characters within quotes)

Name of merchant

Year (Maximum 4 Digits within quotes)

Format YYYY. Reporting Year for the Liability Report.

Month (Maximum 2 Digits within quotes)

MM. Reporting Month for the Liability Report

Starting Balance Format (-) 999999999.99

The dollar amount of unused value on gift cards that have been activated but not fully redeemed by cardholders as of the beginning of the month

Activated Amount Format (-) 999999999.99

The total dollar ($) value of gift cards that have been activated (i.e. sold) by the Merchant during the reporting month

Purchase Amount Format (-) 999999999.99

The total dollar value of gift cards that have been used by cardholders for purchases during the reporting month

Void Adj.Amount Format (-) 999999999.99

The Void Adjustment Amount is the total dollar value of any void transactions performed by the merchant or at the Processing Centre to correct previous transactions

DeActivated Amount Format (-) 999999999.99

The total dollar value of gift cards that have been deactivated by the merchant

Expired Cards Amount Format (-) 999999999.99

The total dollar value remaining on gift cards that have expired in the reporting month

Closing Balance Format (-) 999999999.99

The total liability that the merchant has for gift cards that have been activated (ie. Sold) but not fully used by the cardholders

Page 72: HAIN REPORTS

5.12 Reading the CSV File for 'Corporate Chargeback and Financial Adjustment'

This report identifies the adjustment amounts, Reason Codes, Card Types, and some additional information for Chargebacks and Financial Adjustments reported by Moneris during the selected reporting period.

Field Name - Corporate Fin Adj Description

Chain Number (max length 13) Unique 13 digit Number assigned by Moneris identifying the Chain(leading zeroes suppressed)

Currency Code

(Max length 3 characters within quotes)

CAD - Canadian dollars USD - US dollars

Merchant Number (max length 13) Unique 13 digit Number assigned by Moneris identifying the Merchant(leading zeroes suppressed)

Store Number (max length 8 within quotes) Unique identifier assigned by the merchant identifying the store

Report Date (Format YYYYMMDD) Date chargebacks/adjustments reported by Moneris

Deposit Date (Format YYYYMMDD) Date Moneris processed credit/debit to bank account (note actual deposit date could vary depending on bank)

Card Type (2 characters within quotes)

CSV Value

Card Type

01 Visa

02 MasterCard

06 Discover

10 Interac

14 Maestro

16 UnionPay

00 Unknown or Not Applicable

Credit/Debit Indicator

(1 character within quotes)

CSV Value

Meaning

C Credit

D Debit

Page 73: HAIN REPORTS

Field Name - Corporate Fin Adj Description

Chargeback/Adjustment Reason Code

(Max length 4 characters within quotes)

Identifies the code for the reason the Association or Moneris is processing the debit/credit. Note that MasterCard Chargeback Reason codes begin with "M".

Chargeback/Financial Adjustment Indicator

(1 character within quotes)

CSV Value

Meaning

C Chargeback

F Financial Adjustment

Chargeback/Financial Adjustment Amount

(Max length 12 including decimal)

Dollar Amount of Chargeback or Financial Adjustments

Chargeback Fee Amount (Max length 12

including decimal)

Additional Fee connected to the Chargeback

Additional Detail (Max length 80 characters

within quotes)

Free-Form field with additional information such as Cardholder Number and original Transaction Date, depending on type of Chargeback or Financial Adjustment

Page 74: HAIN REPORTS

5.13 Reading the CSV File for 'Find a Transaction for Chain'

This report searches for and displays transaction-level information based on user specified criteria.

This download is a "true" CSV (Comma Separated Value) download. The size of a given field is not fixed; it will vary according to the size of its contents. Character fields that are blank appear as ",,". A numeric non-decimal field that could contain a value up to 999999999 will appear as "0" if it has a value of zero. A numeric field with two decimal places that could contain a value of 999999999.99 will appear as .00 if it has a value of zero.

Because it is comma separated format, rather than fixed length format, the current maximum lengths are given only for information.

Field Name - Transaction Search

Description

Chain Number (max length 11) Unique Number assigned by Moneris identifying the Chain

Merchant Number (max length 11)

Unique Number assigned by Moneris identifying the Merchant

Store Number (max length 8 within quotes)

Unique identifier assigned by the merchant identifying the store

Transaction Date (max field length 8)

The date of the original transaction between merchant and end-customer - Format YYYYMMDD

Transaction Time (max field length 8 characters within quotes)

Time the transaction takes place at the Point of Sale terminal - Format (HH:MM:SS)

Settlement Date (max field length 8)

Settlement Date on Merchant Direct means the date the transactions were first processed at Moneris - Format YYYYMMDD

Device Number

(max field length 8 within quotes)

Device number where the transaction takes place. First 2 digits

indicate device type and the next 6 are serial number as assigned by manufacturer. Blank if tape transaction.

Batch Number (max length 5 digits)

Number assigned by Moneris to a group of transactions from a customer sent to Moneris for settlement at the same time. May include multiple transactions.

Page 75: HAIN REPORTS

Card Type (max field length 2 digits within quotes)

CSV Value

Card Type

01 Visa

02 MasterCard

03 Amex

06 Discover

07 Sears

08 HSBC Card

09 PWB Card

10 Interac

11 Air Miles

12 CITICOMM

13 Cheque Authorization

14 Maestro

15 JCB

16 UnionPay

PG PetroTrak

AK Akita Drilli

AR ARI

CR Corp Rate

CR Corp

FO CorpRate

TR Element Flee

JI Emkay

EH Enchanced Dr

OP Ensign Testi

FC Fas Gas Comm

FG Fas Gas Flee

FV Fleet Vehicl

FO FOSS

GE GE Capital

GE GE

GY Govt of Yuko

JP Jim Pattison

JP JPLease

NB NB Gov

Page 76: HAIN REPORTS

Field Name - Transaction Search

Description

OT OTHER

PT PetroT

PD Phelps Drill

PH PHH

RT Race Trac Fl

TR TLS

Capture Method (max field length 1 character within quotes)

The type of device that originally captured the transaction

CSV Value Capture Type

O Online/POS

T Tape

Cardholder Number (max field length 19 digits within quotes)

Credit/Debit card number used by the cardholder to process transactions

Page 77: HAIN REPORTS

Point of Transaction Code (max field length 1 character within quotes)

MSR refers to Magnetic Stripe Recognition device EMV refers to Eurocard MasterCard Visa chip device

Value Description

Blank Swiped, MS Card, MSR Device, Track II Available

A Swiped, EMV-enabled Device, Track II not available

C Chip Card Read, EMV-enabled Device, Track II Available, offline PIN verified

D Chip Card Read, EMV-enabled Device, Track II Available, no PIN verification

E Swiped, MSR device, Track II may not be available

F Contactless, MSR Device, Track II Available

G Swiped, Chip Card, MSR Device, Track II may not be available

H Swiped, Chip Card, EMV-enabled device, Track II may not be available

I Contactless, EMV-enabled Device, Track II Available

J Chip Card read, EMV-Enabled device, Track II may not be available

K Chip Card Read, EMV-enabled device, No Track II, Offline PIN verified

L Chip Card Read, EMV-enabled device, No Track II, no PIN Verification

M Manual, EMV-enabled Device, No Track II

N Manual, Chip Card, EMV-enabled Device

O Manual, MSR Device, no Track II

P Swiped, MS Card, MSR Device, Track II Available

Q Swiped, MS Card, MSR Device, Track II Available, No referrals

R Manual, MSR Device, No Track II, no referrals

Page 78: HAIN REPORTS

Field Name - Transaction Search

Description

S Manual, EMV-enabled Device, no Track II, no referrals

T Swiped, MS Card, EMV-enabled Device, Track II Available

U Swiped, Chip Card, MSR Device, Track II Available

V Swiped, Chip Card, EMV-enabled Device, Track II Available

W Swiped, MS Card, EMV-enabled Device, Track II Available, No Referrals

X Indicates Tape

Y Swiped, Chip Card, MSR Device, Track II Available, No Referrals

Transaction Type (max field length 2 characters within quotes)

CSV Value Transaction Type

1 Purchase

4 Refund

6 Refund Correction

7 Purchase Correction

8 Payment

9 Payment Correction

Merchant Settled Transaction Amount

(max field length 13)

Amount of the transaction settled to the merchant. Negative transaction amounts displayed with a leading minus sign

Authorization Code (max field length 6 characters within quotes)

An alphanumeric field that indicates the Authorization number of the transaction

Invoice Number (max field length 10 characters within quotes)

Identifies this particular purchase to the merchant. Available only if entered by merchant and the POS device has the relevant functionality. N/A if tape.

Page 79: HAIN REPORTS

Field Name - Transaction Search

Description

Transaction Response (max. 2 characters within quotes)

Approved are '00', '01', '04', '77' , 'Z3', or ' '. All others are declined. Some of the declined responses are:

Code Description

'E1' 'Not Initialized'

'E2' 'Unknown Device-Call'

'E3' 'Unknown Merchant'

'E4' 'Invalid Transaction'

'E5' 'Device Disabled-Call'

'E6' 'Cannot Close Batch'

'E7' 'Invalid Amount'

'R1' 'Device Initialized'

'R2' 'Retry Later'

'R3' 'No Resp - Retry'

'R4' 'Please Close Batch'

'S1' 'System Problem-Retry'

'S2' 'Sys Prob 96-Call'

'S5' 'Unmatched Merch Id'

'T1' 'Initialized Tested'

'T2' 'Authorize Tested'

'V0' 'Invalid Prov Code'

'V1' 'Invalid License'

'V2' 'Account Frozen'

'V3' 'Call Tellcheck'

'V4' 'Lost/Verify ID'

'V5' 'Decline/Call'

'V6' 'DOB Error '

'V7' 'Excess Activity'

'V8' 'Do Not Accept'

'06' 'Invalid Expiry Date'

'06' 'Invalid Expiry Date'

'12' 'Declined'

'14' 'Call bank for Auth'

'41' 'Hold Card-Call Bank'

'42' 'Hold Card-Call Bank'

'43' 'Hold Card-Call Bank'

'50' 'Declined'

'54' 'Expired Card-Refused'

'60' 'Call bank for Auth'

'69' 'Call Bank for Auth'

'78' 'Unable to Reverse'

'81' 'Declined'

'82' 'Declined'

'84' 'Declined'

'85' 'Declined'

'91' 'Issuer Off Line'

Page 80: HAIN REPORTS

Field Name - Transaction Search

Description

Merchant Settled Transaction Currency

(max field length 3 characters within quotes)

CSV Value Description

CAD Canadian

USD U.S.

Swip/Keyd Indicator (max field length 1 character within quotes)

This field is obsolete, will always be blank

Merchant Reference Number (max field length 23 characters within quotes)

This may be entered by merchant and sent to Moneris to uniquely identify transaction. Currently usually available only for transactions Merchant Direct defines as "tape". May be available for POS transaction, if terminal has relevant functionality and merchant enters.

Clerk ID (max field length 6 characters within quotes)

This is the ID assigned by the Merchant to the Clerk/Operator of the terminal which processed the transaction. Available only if the POS device has the relevant functionality. N/A for /tape.

Tier ID (4 characters within quotes)

List of Tier ID codes and descriptions

If a Tier ID is shown, it may be used in calculating the Merchant Discount Rate (MDR).

Merchant Discount Rate % (MDR %) (Format 0.00000)

See explanation in Glossary above. MDR.

Card Brand Rate % (Format 0.00000)

See explanation in Glossary above. Card Brand

Qualification Rate % (Format 0.00000)

See explanation in Glossary above. Qualification

Fee Program Region (max field length 6 characters within quotes)

CSV Value Description

INT International

CAN Canadian

Fee Program Code (max field length 4 characters within quotes)

The combination of Card Type, Fee Program Region & Fee Program Code identifies the interchange applied to the transaction.

Fee Program Descriptions

Cardholder Origin (max field length 6 characters within quotes)

CSV Value Description

IERR Foreign

IRAC Domestic

IRAR Domestic

ONUS Domestic

Differential Rate % (Format 0.00000)

See explanation in Glossary above. Differential

Page 81: HAIN REPORTS

Field Name - Transaction Search

Description

Card Brand Rate $ (Format 0.0000)

See explanation in Glossary above. Card Brand

Differential Amount (Format 0.0000)

Is the difference between the interchange fee associated with the Target Qualification Level and the interchange fee associated with the interchange level at which the Payment Brand actually processed the downgraded transaction.

Cardholder Transaction Amount

(max field length 18 including decimal point, and leading minus sign if relevant)

Amount of the transaction settled to the cardholder. Negative transaction amounts displayed with a leading minus sign

Cardholder Transaction Currency

(3 characters within quotes) ISO 3 character currency code.

CC Indicator

(max length 1 characters within quotes)

Possible Values

Definition

D DCC Transaction (dynamic currency conversion)

M MCP Transaction (multi-currency pricing)

“” Single Currency Transaction

Transaction Reference ID (17 characters)

Is the reference number to uniquely identify transactions, it consist of:

Bytes 1-8 – ECR/Terminal Number

Bytes 9-11 = shift #

Bytes 12-14 = batch number

Bytes 15-17 = Sequence Number

Page 82: HAIN REPORTS

5.14 Reading the CSV File for 'Transaction Fee Breakdown'

This report summarizes, for each merchant attached to the chain at any time during the month, for Visa and MasterCard, their total Transactions Fees, and the breakdown of these fees by Discount Fees (MDR), Flat Fees, Qualification Fees, Card Brand fees, Product Fees and Additional Fees. Only Transaction Fee detail lines will be downloaded.

Field Name - Fee Breakdown Description

Chain Number ( length 11) Unique Number assigned by Moneris identifying the Chain

Report Year ( length 4 within quotes)

Year of Report

Report Month ( length 2 within quotes)

Month of Report

Merchant Number ( length 11) Unique Number assigned by Moneris identifying the Merchant

Store Number (length 8 within quotes)

Unique number assigned by the merchant identifying the store

Card Type (length 2 within quotes)

CSV Value

Card Type

01 Visa

02 MasterCard

03 Amex

06 Discover

07 Sears

08 HSBC Card

09 PWB Card

10 Interac

12 CITICOMM

14 Maestro

15 JCB

16 UnionPay

PG PetroTrak

Discount Amount (length 15 including decimal point and leading negative sign where relevant)

See explanation in Glossary above. MDR

Flat Fee Amount (length 15 including decimal point and leading negative sign where relevant)

Amount of Flat Fee

Page 83: HAIN REPORTS

Field Name - Fee Breakdown Description

Qualification Fee Amount (length 15 including decimal point and leading negative sign where relevant)

See explanation in Glossary above. Qualification

Card Brand Fee Amount (length 15 including decimal point and leading negative sign where relevant)

See explanation in Glossary above. Card Brand

Total Transaction Fee Amount (length 17 including decimal point and leading negative sign where relevant)

Total Transaction Fee

Currency of Fee (length 3 within quotes)

CSV Value Description

CAD Canadian

USD U.S.

Fee Settled By (length 1 within quotes)

Customer level where fee was settled

CSV Value Description

M Merchant

C Chain

Product Fee Amount (length 15 including decimal point and leading negative sign where relevant)

See explanation in Glossary above. Product Fee

Additional Fee Amount (length 15 including decimal point and leading negative sign where relevant)

Differential Amount (length 15 including decimal point and leading negative sign where relevant)

See explanation in Glossary above. Differential

Settlement Fee Amount (length 15 including decimal point and leading negative sign where relevant)

Page 84: HAIN REPORTS

5.15 Reading the CSV Download for 'Financial Details' This report searches for and displays payment information based on user specified criteria.

This download is a "true" CSV (Comma Separated Value) download. The size of a given field is not fixed; it will vary according to the size of its contents. Character fields that are blank appear as "". A numeric non-decimal field that could contain a value up to 999999999 will appear as 0 if it has a value of zero. A numeric field with two decimal places that could contain a value of 999999999.99 will appear as .00 if it has a value of zero.

Because it is comma separated format, rather than fixed length format, the maximum field lengths are given only for information.

Field Name – Financial Details Description

Merchant Number (max length 11)

Unique Number assigned by Moneris identifying the Merchant

Payment Date (max field length 10 characters within quotes)

The date that the payment transaction was issued - Format YYYY/MM/DD

Payment Code (max field length 4 characters within quotes)

Indicates the type of payment transaction. List of Payment Codes and Payment Descriptions

Description of Transaction (max field length 60 characters within quotes)

Description of the payment transaction as it would have appeared on the statement. Recommend using Payment Codes instead of this description.

Card Type (length 2 within quotes)

CSV Value

Card Type

01 Visa

02 MasterCard

03 Amex

06 Discover

07 Sears

08 HSBC Card

09 PWB Card

10 Interac

12 CITICOMM

14 Maestro

15 JCB

16 UnionPay

PG PetroTrak

Original Settlement Date (max field length 10 characters within quotes)

Original Settlement Date on Merchant Direct means the date the transactions were first processed at Moneris - Format YYYY/MM/DD

Page 85: HAIN REPORTS

Field Name – Financial Details Description

Original Settlement Amount

(max field length 13 including decimal point, and leading minus sign if relevant)

Amount of the original settlement, prior to performing deposit retention.

Retained Amount

(max field length 13 including decimal point, and leading minus sign if relevant)

Amount retained due to deposit retention.

Payment Amount

(max field length 13 including decimal point, and leading minus sign if relevant)

Amount of the payment transaction, after deposit retention. This is the amount that will actually be deposited into the bank account.

PST/QST Amount

(max field length 11 including decimal point, and leading minus sign if relevant)

Amount of PST or QST that is included in the payment amount for fee payment transactions.

GST/HST Amount

(max field length 11 including decimal point, and leading minus sign if relevant)

Amount of GST or HST that is included in the payment amount for fee payment transactions.

Deposit Account Number (max field length 30 characters within quotes)

Identifies the bank account which the payment is to be credited to or debited from.

Deposit Retention Percent (max field length 10 including decimal point, and leading minus sign if relevant)

Percentage of deposit that will be retained.

Deposit Retention Limit (max field length 18 including decimal point, and leading minus sign if relevant)

Maximum amount that can be retained

Current Retention Balance (max field length 18 including decimal point, and leading minus sign if relevant)

Current amount that has been retained.

Currency (max field length 1 character within quotes)

CSV Value Description

C Canadian

U U.S.

Page 86: HAIN REPORTS

5.16 Reading the CSV Download for 'Monthly Service Fees' This report searches for and displays service fees charged to merchants attached to the chain.

This download is a "true" CSV (Comma Separated Value) download. The size of a given field is not fixed; it will vary according to the size of its contents. Character fields that are blank appear as "". A numeric non-decimal field that could contain a value up to 999999999 will appear as 0 if it has a value of zero. A numeric field with two decimal places that could contain a value of 999999999.99 will appear as .00 if it has a value of zero.

Because it is comma separated format, rather than fixed length format, the maximum field lengths are given only for information.

Field Name – Monthly Service Fees

Description

Merchant Number ( length 11) Unique Number assigned by Moneris identifying the Merchant

Statement Year (max field length 4 characters within quotes)

Format YYYY

Statement Month (max field length 2characters within quotes)

Format MM

Store Number (length 8 within quotes)

Unique number assigned by the merchant identifying the store

Description (max field length 60 characters within quotes)

Description of the service for which a fee was charged

Items (maximum length 9 digits) Number of units of service that the merchant is being charged for

Per Item (max field length 10 including decimal point, and leading minus sign if relevant)

Fee charged per unit of service

Total (max field length 15 including decimal point, and leading minus sign if relevant)

Total amount of service fee charged to the merchant

Fee Settled By (length 1 within quotes)

Customer level where fee was settled

CSV Value Description

M Merchant

C Chain

Currency (max field length 1 character within quotes)

CSV Value Description

C Canadian

U U.S.

Page 87: HAIN REPORTS

5.17 Reading the CSV Download for ‘Differential Transactions Report”

This report searches for and displays transactions which had a non-qualified or differential fee for the card types and date range specified.

This download is a "true" CSV (Comma Separated Value) download. The size of a given field is not fixed; it will vary according to the size of its contents. Character fields that are blank appear as "". A numeric non-decimal field that could contain a value up to 999999999 will appear as 0 if it has a value of zero. A numeric field with two decimal places that could contain a value of 999999999.99 will appear as .00 if it has a value of zero.

Because it is comma separated format, rather than fixed length format, the maximum field lengths are given only for information.

Field Name Description

Merchant Number ( length 11) Unique Number assigned by Moneris identifying the Merchant

Settlement Date (max field length 8 characters within quotes)

Settlement Date on Merchant Direct means the date the transactions were first processed at Moneris - Format YYYYMMDD

Transaction Date (max field length 8 characters within quotes)

The date of the original transaction between merchant and end-customer - Format YYYYMMDD

Transaction Time (max field length 8 characters within quotes)

Time the transaction takes place at the Point of Sale terminal - Format (HH:MM:SS)

Device Number

(max field length 8 within quotes)

Device number where the transaction takes place. First 2 digits indicate device type and the next 6 are serial number as assigned by manufacturer. Blank if tape transaction.

Batch Number (max length 5 digits)

Number assigned by Moneris to a group of transactions from a customer sent to Moneris for settlement at the same time. May include multiple transactions.

Card Type (max field length 2 digits within quotes)

CSV Value

Card Type

01 Visa

02 MasterCard

06 Discover

14 Maestro

Cardholder Number (max field length 19 digits within quotes)

Credit/Debit card number used by the cardholder to process transactions

Page 88: HAIN REPORTS

Point of Transaction Code (max field length 1 character within quotes)

MSR refers to Magnetic Stripe Recognition device EMV refers to Eurocard MasterCard Visa chip device

Value Description

Blank Swiped, MS Card, MSR Device, Track II Available

A Swiped, EMV-enabled Device, Track II not available

C Chip Card Read, EMV-enabled Device, Track II Available, offline PIN verified

D Chip Card Read, EMV-enabled Device, Track II Available, no PIN verification

E Swiped, MSR device, Track II may not be available

F Contactless, MSR Device, Track II Available

G Swiped, Chip Card, MSR Device, Track II may not be available

H Swiped, Chip Card, EMV-enabled device, Track II may not be available

I Contactless, EMV-enabled Device, Track II Available

J Chip Card read, EMV-Enabled device, Track II may not be available

K Chip Card Read, EMV-enabled device, No Track II, Offline PIN verified

L Chip Card Read, EMV-enabled device, No Track II, no PIN Verification

M Manual, EMV-enabled Device, No Track II

N Manual, Chip Card, EMV-enabled Device

O Manual, MSR Device, no Track II

P Swiped, MS Card, MSR Device, Track II Available

Q Swiped, MS Card, MSR Device, Track II Available, No referrals

R Manual, MSR Device, No Track II, no referrals

S Manual, EMV-enabled Device, no Track II, no referrals

T Swiped, MS Card, EMV-enabled Device, Track II Available

U Swiped, Chip Card, MSR Device, Track II Available

Page 89: HAIN REPORTS

Field Name Description

V Swiped, Chip Card, EMV-enabled Device, Track II Available

W Swiped, MS Card, EMV-enabled Device, Track II Available, No Referrals

X Indicates Tape

Y Swiped, Chip Card, MSR Device, Track II Available, No Referrals

Transaction Type (max field length 2 characters within quotes)

CSV Value Transaction Type

1 Purchase

4 Refund

6 Refund Correction

7 Purchase Correction

8 Payment

9 Payment Correction

Transaction Amount

(max field length 13)

Amount of the transaction. Negative transaction amounts displayed with a leading minus sign

Page 90: HAIN REPORTS

Field Name Description

Authorization Code (max field length 6 characters within quotes)

An alphanumeric field that indicates the Authorization number of the transaction

Fee Program Region (max field length 6 characters within quotes)

CSV Value Description

INT International

CAN Canadian

Fee Program Code (max field length 4 characters within quotes)

The combination of Card Type, Fee Program Region & Fee Program Code identifies the interchange applied to the transaction.

Fee Program Descriptions

Tier ID (4 characters within quotes)

List of Tier ID codes and descriptions

If a Tier ID is shown, it may be used in calculating the Merchant Discount Rate (MDR).

Merchant Discount Rate % (MDR %) (Format 0.00000)

See explanation in Glossary above. MDR.

Card Brand Rate % (Format 0.00000)

See explanation in Glossary above. Card Brand

Qualification Rate % (Format 0.00000)

See explanation in Glossary above. Qualification

Differential Rate % (Format 0.00000)

See explanation in Glossary above. Differential

Currency Literal (max field length 1 character within quotes)

CSV Value Description

C Canadian

U U.S.

Page 91: HAIN REPORTS

5.18 Reading the CSV Download for ‘Taxable Fees Report’ This report displays each transaction or service fee that was charged to the merchant to which taxes were applied.

This download is a "true" CSV (Comma Separated Value) download. The size of a given field is not fixed; it will vary according to the size of its contents. Character fields that are blank appear as "". A numeric non-decimal field that could contain a value up to 999999999 will appear as 0 if it has a value of zero. A numeric field with two decimal places that could contain a value of 999999999.99 will appear as .00 if it has a value of zero. Because it is comma separated format, rather than fixed length format, the maximum field lengths are given only for information.

Field Name – Taxable Fees Report

Description

Merchant Number ( length 11) Unique Number assigned by Moneris identifying the Merchant

Store Number (length 8 within quotes)

Unique number assigned by the merchant identifying the store

Description (max field length 50 characters within quotes)

Description of the transaction or service fee

Pre-tax amount (max field length 15 including decimal point, and leading minus sign if relevant)

Amount of transaction or service fee excluding applicable taxes

PST/QST percentage (max field length 9 - Format 0.00000)

The PST/QST tax percentage applied to the transaction or service fee

PST/QST amount

(max field length 11 including decimal point, and leading minus sign if relevant)

Amount of PST/QST tax applied to the transaction or service fee

GST/HST percentage (max field length 9 - Format 0.00000)

The GST/HST tax percentage applied to the transaction or service fee

GST/HST amount

(max field length 11 including decimal point, and leading minus sign if relevant)

Amount of GST/HST tax applied to the transaction or service fee

Total amount (including taxes) (max field length 15 including decimal point, and leading minus sign if relevant)

Total amount charged to the merchant for the transaction or service fee including all applicable taxes

Page 92: HAIN REPORTS

Field Name – Taxable Fees Report

Description

Currency Literal (max field length 1 character within quotes)

CSV Value Description

C Canadian

U U.S.

Page 93: HAIN REPORTS

5.19 Reading the CSV Download for ‘Chains Daily Copy Request Activity’

This file provides updates to the Chain’s copy request activity for the specified date.

Field Name Length Type Quotes Description

Record Type 3 numeric N This value is always 100, indicating a specific copy request

record.

Chain Number 11 numeric N The unique number assigned by Moneris identifying the

chain

Merchant Number 11 numeric N The unique number assigned by Moneris identifying the

merchant

Card Type 2 alphanum Y CSV Value Card Type

01 Visa

02 MasterCard

03 American Express

06 Discover

15 JCB

Cardholder Number 19 alphanum Y The credit card number used by the cardholder to process

the original transaction. This number is padded with leading

zeroes and masked using the * character.

First Copy Request

Date

10 alphanum Y The date that the first request for a copy of the sales draft

was sent to the merchant. The format is YYYY-MM-DD.

Case ID 12 alphanum Y The unique number assigned by Moneris to identify a copy

requests

Status 2 alphanum Y CSV Value Description

Blank Pending Response

F Fulfilled

FI Fulfilled with Illegible/Incomplete

I Illegible

U Incomplete

C Closed; response not received by the Response Due Date

Reason Code 3 alphanum Y For an explanation of the code see the "Copy Request

Reason Codes Table"

Response Due Date 10 alphanum Y If a copy request is outstanding or illegible or incomplete,

this field shows the last date by which the requested sales

draft must be received by Moneris. The format is YYYY-MM-

DD. If the copy request has been fulfilled or past the

Response Due Date, this field is blank.

Fulfilled Date 10 alphanum Y The date the copy request was fulfilled, formatted as YYYY-

MM-DD. This field shows zeroes if not fulfilled.

Supporting Docu-

mentation

1 alphanum Y Possible Value Definition

"N" No Supporting Documents sent by Moneris to Mer-

chant

"" Not Applicable

Batched/Duplicate

Indicator

1 alphanum Y Possible Value Definition

"B" Batch Chargeback

"D" Duplicate Chargeback

"" Not a Batch or Duplicate

Page 94: HAIN REPORTS

Field Name Length Type Quotes Description

Disputed Amount 14 numeric N The disputed amount. This value is not signed and no

decimal point is displayed. This field is only populated for

American Express or JCB copy requests.

Disputed Amount Cur-

rency

3 alphanum Y The ISO code. This field is only populated for American

Express or JCB copy requests.

Disputed Amount

Exponent

1 numeric N This field is only populated for American Express or JCB copy

requests.

Disputed Amount

CR/DR

1 alphanum Y Possible Value Definition

"C" Positive Amount

"D" Negative Amount

"" Not Available

Partial Copy Request 1 alphanum Y Possible Value Definition

"P" Partial Copy Request

"" Not a Partial Copy Request

Merchant Settled

Transaction Amount

17 numeric N Dollar amount of original sales transaction between mer-

chant and customer. This value is not signed and no decimal

point is displayed. The transaction amount settled to the

Merchant.

Merchant Settled

Transaction Currency

3 alphanum Y The ISO code for the currency

Merchant Settled

Transaction Currency

Exponent

1 numeric N This value is hardcoded as 2.

Cardholder Trans-

action Amount

17 numeric N Dollar amount of original sales transaction between mer-

chant and customer. This value is not signed and no decimal

point is displayed. The transaction amount settled to the

cardholder.

Cardholder Trans-

action Currency

3 alphanum Y The ISO code for the currency

Cardholder Trans-

action Amount Expo-

nent

1 numeric N The exponent appropriate to the currency. This is required

because the "Cardholder Transaction Amount" is not a

decimal number.

Transaction Type 1 alphanum Y Identifies whether the original transaction is a Purchase or

Refund

CSS Value Description

"1" Purchase

"4" Refund

CC Indicator 1 alphanum Y

CC Indicator Description

D DCC - Dynamic Currency Conversion

M MCP - Multi-Currency Pricing

N/A Not a MCP or DCC transaction

Merchant Reference

Number

19 alphanum Y The identifier assigned by the merchant for the original

transaction, if available

Page 95: HAIN REPORTS

Field Name Length Type Quotes Description

Terminal ID 8 alphanum Y If an online (POS) transaction, the terminal used to process

original transaction

Authorization Code 6 alphanum Y The identifier assigned to authorization of the original trans-

action

Order ID 100 alphanum Y Order ID associated with the transaction from Gateway

Customer ID 100 alphanum Y Customer ID associated with the transaction from Gateway

Token Data Key 50 alphanum Y If tokenized using Vault solution, this is the token associated

with the card number. This field will only be populated if the

card number is masked.

Case Record Number 2 numeric N The sequential case ID number.

Page 96: HAIN REPORTS

5.20 Reading the CSV Download for ‘Chains Daily Chargeback Activity’

This file provides updates to the Chain’s chargeback activity for the specified date.

Field Name Length Type Quotes Description

Record Type 3 numeric N This value is always 100, indicating a specific chargeback

record.

Chain Number 11 numeric N The unique number assigned by Moneris that identifies the

chain.

Merchant Number 11 numeric N The unique number assigned by Moneris that identifies the

merchant.

Chargeback Event

Date

10 alphanum Y The date the Event Type [chargeback or representment

(Reverse chargeback) or Second chargeback] was processed

at Moneris. The format is YYYY-MM-DD.

Card Type 2 alphanum Y CSV Value Card Type

01 Visa

02 MasterCard

03 American Express

06 Discover

15 JCB

Event Type 1 alphanum Y For an explanation of the code see the "Chargeback Event

Type Table"

Cardholder Number 19 alphanum Y The credit card number used by the cardholder.

Case ID 12 alphanum Y The unique number assigned by Moneris to identify copy

requests and chargebacks.

Response Due Date 10 alphanum Y The date by which the merchant must send correct doc-

umentation to Moneris when requesting that a chargeback

be reversed. This applies only to the initial chargeback. (This

field is blank for reverse chargebacks, second chargebacks

and additional transactions in duplicate or batched

chargeback types.) The format is YYYY-MM-DD.

Original Transaction

Date

10 alphanum Y The date of the original sales transaction between merchant

and customer. The format is YYYY-MM-DD.

Transaction Type 1 alphanum Y Identifies whether the original transaction is a Purchase

or Refund

CSS Value Description

"1" Purchase

"4" Refund

Merchant Settled

Transaction Amount

17 numeric N The transaction amount settled to merchant. The dollar

amount of original transaction between merchant and cus-

tomer. This value is not signed and no decimal point is dis-

played.

Merchant Settled

Transaction Currency

3 alphanum Y The ISO code for the currency

Merchant Settled

Transaction Currency

Exponent

1 numeric N This value is always 2

Page 97: HAIN REPORTS

Field Name Length Type Quotes Description

Cardholder Trans-

action Amount

17 numeric N Dollar amount of original sales transaction between mer-

chant and customer. This value is not signed and no decimal

point is displayed. The transaction amount settled to the

cardholder.

Cardholder Trans-

action Currency

3 alphanum Y The ISO code for the cardholder currency

Cardholder Trans-

action Currency Expo-

nent

1 numeric N The exponent appropriate to the currency. This is required

because the "Cardholder Transaction Amount" is not a

decimal number. CC Indicator 1 alphanum Y "D" indicates a DCC transaction, "M" indicates a MCP

transaction and "" is not a DCC or MCP transaction

Merchant Adjust-

ment Amount

17 numeric N The actual amount of the chargeback or representment

(reverse chargeback), or second chargeback. Always zero

for additional transactions in duplicate or batched

chargeback types.

Merchant Adjust-

ment Currency

3 alphanum Y The ISO code

Merchant Adjust-

ment Exponent

1 numeric N This value is always hardcoded to 2

Merchant Adjust-

ment CR/DR

1 alphanum Y Possible Value Definition "C" Positive Amount

"D" Negative Amount

"" Not Available

Partial Chargeback

Indicator

1 alphanum Y Y indicates a partial chargeback and N indicates a

chargeback for the total transaction amount.

Chargeback Reason

Code

6 alphanum Y For an explanation of the code see the "Chargeback Reason

Codes Table". Always blank for additional trans- actions in

duplicate or batched chargebacks.

Batched/Duplicate

Indicator

1 alphanum Y Possible Value Definition "B" Batch Chargeback

"D" Duplicate Chargeback

"" Not a Batch or Duplicate

Supporting Docu-

mentation

1 alphanum Y Possible Value Definition

"Y" Supporting Documents sent by Moneris to Merchant

"N" No Supporting Documents

sent by Moneris to Mer-

chant

"" Not Applicable

Merchant Reference

number

19 alphanum Y If available, Identifier for the original transaction assigned by

the merchant.

Authorization Code 6 alphanum Y The authorization code of the original transaction.

No Recourse Flag 1 alphanum Y N indicates the possibility of recourse and Y that no recourse

is possible.

Order ID 100 alphanum Y The Gateway order ID associated with the transaction.

Customer ID 100 alphanum Y The Gateway customer ID associated with the transaction.

Page 98: HAIN REPORTS

Field Name Length Type Quotes Description

Token Data Key 50 alphanum Y If tokenized using the Vault solution, this is the token asso-

ciated with the card number. This field will only be pop-

ulated if the card number is masked.

Page 99: HAIN REPORTS

Field Name Length Type Quotes Description

Case Record Number 2 numeric N The sequential case ID number.

Transaction Refer-

ence ID

17 alphanum Y Bytes Meaning

1-8 ECR/Terminal Number

9-11 Shift Number

12-14 Batch Number

15-17 Sequence Number

Dispute Category 1 alphanum Y Process flow defined for the chargeback.

Possible Value Definition

"C" Collaboration

"A" Alocation

"" Not Applicable

Decline Reason Code

1

2 alphanum Y For an explanation of the code see the "Decline Reason

Codes Table".

Decline Reason Code

2

2 alphanum Y For an explanation of the code see the "Decline Reason

Codes Table"

Decline Reason Code

3

2 alphanum Y For an explanation of the code see the "Decline Reason

Codes Table"

Decline Reason Code

4

2 alphanum Y For an explanation of the code see the "Decline Reason

Codes Table"

Decline Reason Code

- Other

150 alphanum Y If applicable, a free-form field with additional information

regarding the decline reason. An empty string indicates that

this field is not applicable.

Page 100: HAIN REPORTS

5.21 Reading the CSV Files for 'Daily Chain Transactions with Gateway Information'

This report shows payments processed using Gateway.

Field Name Length Type Description

Chain Number 11 numeric The unique number assigned by Moneris identifying the

chain

Merchant Number 11 numeric The unique number assigned by Moneris identifying the

merchant

Store Number 8 alphanum The merchant store number assigned by the customer

Device Number 8 alphanum The number of the device where the transaction took place

(blank if a tape transaction)

Batch Number 3 numeric The number assigned by Moneris to a group of transactions

from a customer sent to Moneris for settlement at the same

time.

Currency 3 alphanum CAD for Canadian and USD for US

Settlement Date 10 alphanum The settlement date is the date the transactions were first

processed at Moneris. The format is YYYY-MM-DD.

Transaction Date 10 alphanum The date of the original transaction between the merchant

and the customer, formatted as YYYY-MM-DD

Transaction Time 8 alphanum The time the transaction took place at the POS terminal,

formatted as HH.MM.SS

Transaction Amount 12 decimal The unsigned amount of the transaction. This number is

resolved to 2 decimal places.

Positive/Negative

Indicator 1 alphanum 1 for positive and 0 for negative

Transaction Type 1 alphanum CSV Value Transaction Type 1 purchase 4 refund 8 payment 9 payment correction

Card Type 2 alphanum CSV Value Card Type 0 Unknown or Not Applicable

1 Visa

2 MasterCard

3 Amex

6 Discover

7 Sears

8 HSBC Card

9 PWB Card

10 Interac

11 Air Miles

12 CITICOMM

13 Cheque Authorization

14 Maestro

15 JCB

PG PetroTrak

Page 101: HAIN REPORTS

Field Name Length Type Description

Cardholder Number 19 alphanum Credit/Debit card number used by the cardholder to process

transactions. Any leading spaces or zeroes are removed. The

* Character is used to mask the cardholder number.

POT Code 1 alphanum MSR refers to Magnetic Stripe Recognition device EMV refers to Eurocard MasterCard Visa chip device

Value

Description

Blank Swiped, MS Card, MSR Device, Track II Available

A Swiped, EMV-enabled Device, Track II not available

C Chip Card Read, EMV-enabled Device, Track II Available, offline PIN verified

D Chip Card Read, EMV-enabled Device, Track II Available, no PIN verification

E Swiped, MSR device, Track II may not be available

F Contactless, MSR Device, Track II Available

G Swiped, Chip Card, MSR Device, Track II may not be available

H Swiped, Chip Card, EMV-enabled device, Track II may not be available

I Contactless, EMV-enabled Device, Track II Available

J Chip Card read, EMV-Enabled device, Track II may not be available

K Chip Card Read, EMV-enabled device, No Track II, Offline PIN verified

L Chip Card Read, EMV-enabled device, No Track II, no PIN Verification

M Manual, EMV-enabled Device, No Track II

N Manual, Chip Card, EMV-enabled Device

O Manual, MSR Device, no Track II

P Swiped, MS Card, MSR Device, Track II Available

Q Swiped, MS Card, MSR Device, Track II Available, No referrals

R Manual, MSR Device, No Track II, no referrals

S Manual, EMV-enabled Device, no Track II, no referrals

T Swiped, MS Card, EMV-enabled Device, Track II Available

U Swiped, Chip Card, MSR Device, Track II Available

V Swiped, Chip Card, EMV-enabled Device, Track II Available

W Swiped, MS Card, EMV-enabled Device, Track II Available, No Referrals

X Indicates Tape

Y Swiped, Chip Card, MSR Device, Track II Available, No Referrals

Authorization Code 6 alphanum An alphanumeric field that indicates the Authorization code

of the transaction

Invoice Number 10 alphanum This number identifies this particular purchase to the

merchant. It is available only if entered by merchant and the

POS device has the relevant functionality.

Tier ID 4 alphanum List of Tier ID codes and descriptions

If a Tier ID is shown, it may be used in calculating the Merchant

Discount Rate (MDR).

Page 102: HAIN REPORTS

Field Name Length Type Description

Merchant

Reference Number 23 alphanum This may be entered by the merchant and sent to Moneris to

uniquely identify a transaction. Currently it is usually only

available for transactions that Merchant Direct defines as

"tape". It may be available for online transactions if the POS

device has the relevant functionality.

Clerk ID 6 alphanum This is the ID assigned by the merchant to the clerk/operator

of the terminal which processed the transaction. Only avail-

able if the POS device has the relevant functionality. It is not

available for tape.

Fee Program Region 6 alphanum INT for international and CAN for Canadian

Fee Program 4 alphanum This field identifies the code for the interchange fee applied to the transaction.

Fee Program Descriptions

Cardholder Origin 4 alphanum CSV Value Description IERR Foreign IRAC Domestic IRAR Domestic ONUS Domestic

E-Commerce

Indicator 1 alphanum CSV Value Description

1 Mail Order / Telephone Order - Single 2 Mail Order / Telephone Order - Recurring 3 Mail Order / Telephone Order - Installment 4 Mail Order / Telephone Order - Unknown Classification 5 Authenticated E-commerce Transaction (VBV/MC

SecureCode) 6 Non Authenticated E-commerce Transaction (VBV/MC

SecureCode)

7 E-commerce - SSL enabled merchant 8 Non Secure Transaction (Web or Email Based) 9 Other

Transaction

Reference ID 17 alphanum Bytes Meaning

1-8 ECR/Terminal Number 9-11 shift number 12-14 batch number 15-17 Sequence Number

Token Data Key 50 alphanum If tokenized using the Vault solution, this is the token

associated with the card number. This field is populated only

if the card number is masked.

Order ID 100 alphanum The order ID associated with the transaction from Gateway.

Customer ID 100 alphanum The customer ID associated with the transaction from

Gateway.

Unique Invoice Number

17 alphanum Customer-assigned value.

Customer Code 25 alphanum Customer-assigned value.

Page 103: HAIN REPORTS

Field Name Length Type Description

Wallet Indicator 3 alphanum Valid values are:

MON Moneris Vault

APP Apple Pay In App

APW Apple Pay on the Web

ANP Android Pay In App

ANW Android Pay on Chrome

MMP MasterCard Masterpass

VCO Visa Checkout

SPACES means transaction is not an in-app transaction

Page 104: HAIN REPORTS

5.22 Reading the CSV Files for 'Daily Chain Transactions with Interchange Information'

This report lists all of the chains approved, settled financial transactions on the selected settlement date. The transactions are reported for all merchants attached to the chain.

Field Name Length Type Description

Merchant Number 11 numeric The unique number assigned by Moneris identifying the

merchant

Settlement Date 8 numeric The Settlement Date means the date the transactions were

first processed at Moneris. The format is YYYYMMMDD. Site Number 10 numeric This field defaults to 1; it is no longer used.

Currency 1 alphanum C for CAD and U for USD

Device Number 8 alphanum The number of the device where the transaction took place

(blank if a tape transaction)

Batch Number 3 numeric The number assigned by Moneris to a group of transactions

from a customer sent to Moneris for settlement at the same

time.

Transaction Date 10 alphanum The date of the original transaction between the merchant

and the customer, formatted as YYYY-MM-DD

Transaction Time 8 alphanum The time the transaction took place at the POS terminal,

formatted as HH.MM.SS

Card Type 2 alphanum CSV Value Card Type 0 Unknown or Not Applicable

1 Visa

2 MasterCard

3 Amex

6 Discover

7 Sears

8 HSBC Card

9 PWB Card

10 Interac

11 Air Miles

12 CITICOMM

13 Cheque Authorization

14 Maestro

15 JCB

PG PetroTrak

Cardholder's Financial

Institution

4 numeric Cardholder's Financial Institution, not applicable to Visa or

MasterCard transactions and blank if a tape transaction.

Cardholder Number 19 alphanum Credit/Debit card number used by the cardholder to process

transactions. Any leading spaces or zeroes are removed. The

* Character is used to mask the cardholder number.

Page 105: HAIN REPORTS

Field Name Length Type Description

POT Code 1 alphanum MSR refers to Magnetic Stripe Recognition device EMV refers to Eurocard MasterCard Visa chip device

Value

Description

Blank Swiped, MS Card, MSR Device, Track II Available

A Swiped, EMV-enabled Device, Track II not available

C Chip Card Read, EMV-enabled Device, Track II Available, offline PIN verified

D Chip Card Read, EMV-enabled Device, Track II Available, no PIN verification

E Swiped, MSR device, Track II may not be available

F Contactless, MSR Device, Track II Available

G Swiped, Chip Card, MSR Device, Track II may not be available

H Swiped, Chip Card, EMV-enabled device, Track II may not be available

I Contactless, EMV-enabled Device, Track II Available

J Chip Card read, EMV-Enabled device, Track II may not be available

K Chip Card Read, EMV-enabled device, No Track II, Offline PIN verified

L Chip Card Read, EMV-enabled device, No Track II, no PIN Verification

M Manual, EMV-enabled Device, No Track II

N Manual, Chip Card, EMV-enabled Device

O Manual, MSR Device, no Track II

P Swiped, MS Card, MSR Device, Track II Available

Q Swiped, MS Card, MSR Device, Track II Available, No referrals

R Manual, MSR Device, No Track II, no referrals

S Manual, EMV-enabled Device, no Track II, no referrals

T Swiped, MS Card, EMV-enabled Device, Track II Available

U Swiped, Chip Card, MSR Device, Track II Available

V Swiped, Chip Card, EMV-enabled Device, Track II Available

W Swiped, MS Card, EMV-enabled Device, Track II Available, No Referrals

X Indicates Tape

Y Swiped, Chip Card, MSR Device, Track II Available, No Referrals

Transaction Type 1 alphanum CSV Value Transaction Type 1 Purchase

4 Refund

6 Refund Correction

7 Purchase Correction

8 Payment

9 Payment Correction

Transaction Amount 12 decimal The unsigned amount of the transaction. This number is

resolved to 2 decimal places.

Authorization Code 6 alphanum An alphanumeric field that indicates the Authorization code

of the transaction

Page 106: HAIN REPORTS

Field Name Length Type Description

Invoice Number 10 alphanum This number identifies this particular purchase to the

merchant. It is available only if entered by merchant and the

POS device has the relevant functionality.

Store Number 8 alphanum The merchant store number assigned by the customer

Merchant Reference

Number 23 alphanum This may be entered by the merchant and sent to Moneris to

uniquely identify a transaction. Currently it is usually only

available for transactions that Merchant Direct defines as

"tape". It may be available for online transactions if the POS

device has the relevant functionality.

Clerk ID 6 alphanum This is the ID assigned by the merchant to the clerk/operator

of the terminal which processed the transaction. Only avail-

able if the POS device has the relevant functionality. It is not

available for tape.

Tier ID 4 alphanum List of Tier ID codes and descriptions

If a Tier ID is shown, it may be used in calculating the Merchant

Discount Rate (MDR). Merchant Terminal 10 alphanum For Merchant Link clients only, and if a Merchant chooses to send this data with the transaction.

Unique ID 17 alphanum A unique ID assigned by the merchant.

Interchange/

Wholesale Discount Amount

13 decimal This field is formatted to 4 decimal places. If applicable, the

decimal point and the minus sign are included in the field

length. Fee Program Currency 1 alphanum C for CAD and U for USD

Fee Program Region 6 alphanum INT for international and CAN for Canadian

Fee Program Code 4 alphanum This field identifies the code for the interchange fee applied to the transaction.

Fee Program Descriptions

Page 107: HAIN REPORTS

TIER ID CODES Code Meaning

B2B2 Business Data Level 2

CNCT Consumer Contactless

CNEL Consumer Electronic

CNFE Consumer Foreign Electronic

CNFS Consumer Foreign Standard

CNHC Consumer High Spend Contactless

CNPC Consumer Premium Contactless

CNST Consumer Standard

CODA Commercial Data

COD1 Commercial Data 1

COEL Corporate Electronic

COFE Corporate Foreign Electronic

COFS Corporate Foreign Standard

COLT Commercial Large Ticket

COST Corporate Standard

CWEE Consumer Premium Plus Electronic

CWEM Consumer Premium Plus Emerging

CWEP Consumer Premium Plus Performance CWES Consumer Premium Plus Standard

DBEL Debit Electronic

DBF1 Low Ticket Flash Tier 1

DBF2 High Volume Flash Tier 2

DBF3 Standard Flash Tier 3

DBIN Debit Industry

DBMP Debit Consumer Paypass

DBNF Standard Transaction

DBPR Debit Performance

DBRC Debit Recurring

DBSS Debit Standard Secure ECommerce

DBST Debit Standard

ELEC Tarification fixe EMCN Consumer Emerging

EMCO Corporate Emerging

EMCW Consumer High Spend Emerging

EMDB Debit Emerging

EMPR Consumer Premium Emerging

FPEL Foreign Premium Electronic

FPST Foreign Premium Standard

INAP INAP - ECommerce

INCO Corporate Industry

INDS Consumer Industry

INPR Consumer Premium Industry

INWE Consumer Premium Plus Industry

MANQ NOTFOUND

Page 108: HAIN REPORTS

Code Meaning

NOEL ChainMainReportsHelpE

PECO Corporate Performance

PERF Consumer Performance

PREL Consumer Premium Electronic

PRPF Consumer Premium Performance

PRST Consumer Premium Standard

RECO Corporate Recurring

RECR Consumer Recurring

REPR Consumer Premium Recurring

REWE Consumer Premium Plus Recurring

2D01 Qualified Debit

2D02 Non-Qualified Debit

2Q01 Qualified Credit

2Q02 Non-Qualified Credit

3D01 Qualified Debit

3D02 Mid-Qualified Debit

3D03 Non-Qualified Debit

3Q01 Qualified Credit

3Q02 Mid-Qualified Credit

3Q03 Non-Qualified Credit

5D01 Qualified Debit

5D02 Near-Qualified Debit

5D03 Mid-Qualified Debit

5D04 Near-Mid-Qualified Debit

5D05 Non-Qualified Debit

5Q01 Qualified Credit

5Q02 Near-Qualified Credit

5Q03 Mid-Qualified Credit

5Q04 Near-Mid-Qualified Credit

5Q05 Non-Qualified Credit

Page 109: HAIN REPORTS

FEE PROGRAM DESCRIPTIONS

Card Type FP Rgn

FP Code Fee Program Description

AMEX INT CB1N STAND-B2B/WHOLESALE CNP TIER 1

AMEX INT CB1P ELECTR-B2B/WHOLESALE CP TIER 1

AMEX INT CB2N STAND-B2B/WHOLESALE CNP TIER 2

AMEX INT CB2P ELECTR-B2B/WHOLESALE CP TIER2

AMEX INT CE1N STAND-RETAIL CNP TIER 1

AMEX INT CE1P ELECTR-RETAIL CNP TIER 1

AMEX INT CE2N STAND-RETAIL CNP TIER 2

AMEX INT CE2P ELECTR-RETAIL CNP TIER 2

AMEX INT CH1N STAND-HEALTHCARE CNP TIER 1

AMEX INT CH1P ELECTR-HEALTHCARE CP TIER 1

AMEX INT CH2N STAND-HEALTHCARE CNP TIER 2

AMEX INT CH2P ELECTR-HEALTHCARE CP TIER 2

AMEX INT CM1N STAND-MO & INTERNET CNP TIER 1

AMEX INT CM1P ELECTR-MO & INTERNET TIER 1

AMEX INT CM2N STAND-MO & INTERNET CNP TIER 2

AMEX INT CM2P ELECTR-MO & INTERNET TIER 2

AMEX INT CO1N STAND-OTHER INDUSTRY CNP TIER 1

AMEX INT CO1P ELECTR-OTHER INDUSTRY CNP TIER 1

AMEX INT CO2N STAND-OTHER INDUSTRY CNP TIER 2

AMEX INT CO2P ELECTR-OTHER INDUSTRY CNP TIER 2

AMEX INT CP1N STAND-PREPAID CNP TIER 1-PREPAID

AMEX INT CP1P ELECTR-CNP TIER 1-PREPAID

AMEX INT CP2N STAND-CNP TIER 2-PREPAID

AMEX INT CP2P ELECTR-CNP TIER 2-PREPAID

AMEX INT CR1N STAND-RESTAURANT CNP TIER 1

AMEX INT CR1P ELECTR-RESTAURANT CNP TIER 1

AMEX INT CR2N STAND-RESTAURANT CNP TIER 2

AMEX INT CR2P ELECTR-RESTAURANT CNP TIER 2

AMEX INT CS1N STAND-SERVICES CNP TIER 1

AMEX INT CS1P ELECTR-SERVICES CNP TIER 1

AMEX INT CS2N STAND-SERVICES CNP TIER 2

AMEX INT CS2P ELECTR-SERVICES CNP TIER 2

AMEX INT CT1N STAND-TRAVEL & ENTERTAINMENT CNP TIER 1

Page 110: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

AMEX INT CT1P ELECTR-TRAVEL & ENTERTAINMENT CNP TIER 1

AMEX INT CT2N STAND-TRAVEL & ENTERTAINMENT CNP TIER 2

AMEX INT CT2P ELECTR-TRAVEL & ENTERTAINMENT CNP TIER 2

DRCD CAN ZAPP ECOMMERCE

DRCD CAN ZFL1 STAND FLASH TIER 3

DRCD CAN ZSTD STAND TRANSACTION

DRCD CAN ZTI1 LOW TICKET FLASH TIER I

DRCD CAN ZTI2 HIGH VOLUME FLASH TIER 2

JCB INT CB1N STAND-B2B/WHOLESALE CNP TIER 1

JCB INT CB1P ELECTR-B2B/WHOLESALE CP TIER 1

JCB INT CB2N STAND-B2B/WHOLESALE CNP TIER 2

JCB INT CB2P ELECTR-B2B/WHOLESALE CP TIER2

JCB INT CE1N STAND-RETAIL CNP TIER 1

JCB INT CE1P ELECTR-RETAIL CNP TIER 1

JCB INT CE2N STAND-RETAIL CNP TIER 2

JCB INT CE2P ELECTR-RETAIL CNP TIER 2

JCB INT CH1N STAND-HEALTHCARE CNP TIER 1

JCB INT CH1P ELECTR-HEALTHCARE CP TIER 1

JCB INT CH2N STAND-HEALTHCARE CNP TIER 2

JCB INT CH2P ELECTR-HEALTHCARE CP TIER 2

JCB INT CM1N STAND-MO & INTERNET CNP TIER 1

JCB INT CM1P ELECTR-MO & INTERNET TIER 1

JCB INT CM2N STAND-MO & INTERNET CNP TIER 2

JCB INT CM2P ELECTR-MO & INTERNET TIER 2

JCB INT CO1N STAND-OTHER INDUSTRY CNP TIER 1

JCB INT CO1P ELECTR-OTHER INDUSTRY CNP TIER 1

JCB INT CO2N STAND-OTHER INDUSTRY CNP TIER 2

JCB INT CO2P ELECTR-OTHER INDUSTRY CNP TIER 2

JCB INT CP1N STAND-CNP TIER 1-PREPAID

JCB INT CP1P ELECTR-CNP TIER 1-PREPAID

JCB INT CP2N STAND-CNP TIER 2-PREPAID

JCB INT CP2P ELECTR-CNP TIER 2-PREPAID

JCB INT CR1N STAND-RESTAURANT CNP TIER 1

JCB INT CR1P ELECTR-RESTAURANT CNP TIER 1

JCB INT CR2N STAND-RESTAURANT CNP TIER 2

JCB INT CR2P ELECTR-RESTAURANT CNP TIER 2

Page 111: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

JCB INT CS1N STAND-SERVICES CNP TIER 1

JCB INT CS1P ELECTR-SERVICES CNP TIER 1

JCB INT CS2N STAND-SERVICES CNP TIER 2

JCB INT CS2P ELECTR-SERVICES CNP TIER 2

JCB INT CT1N STAND-TRAVEL & ENTERTAINMENT CNP TIER 1

JCB INT CT1P ELECTR-TRAVEL & ENTERTAINMENT CNP TIER 1

JCB INT CT2N STAND-TRAVEL & ENTERTAINMENT CNP TIER 2

JCB INT CT2P ELECTR-TRAVEL & ENTERTAINMENT CNP TIER 2

MAES CAN CMO DOMESTIC BASE

MAES CAN PMO MCAR-DOMESTIC BASE

MAES INT C22 PAYMENT TRANSACTION

MAES INT C40 INTERNATIONAL-EMV

MAES INT C41 INTERNATIONAL-SWIPED

MAES INT C42 MAGNETIC STRIPE SIGNATURE VERIFIED

MAES INT C43 E-COMMERCE

MAES INT P22 MCAR-PAYMENT TRANSACTION

MAES INT P40 MCAR-INTERNATIONAL-EMV

MAES INT P41 MCAR-INTERNATIONAL-SWIPED

MAES INT P42 MCAR-MAGNETIC STRIPE SIGNATURE VERIFIED

MAES INT P43 MCAR-E-COMMERCE

MSTC CAN CB1 INTRACOUNTRY CONS IND BUS-EVERYDAY SPEND

MSTC CAN CB2 INTRACOUNTRY CONS IND BUS-HIGH SPEND

MSTC CAN CB3 INTRACOUNTRY CONS IND BUS-PREM HIGH SPEND

MSTC CAN CCR INTRACOUNTRY CONS DEBIT RECURRING PAYMENTS

MSTC CAN CC2 INTRACOUNTRY CONS CHARITY

MSTC CAN CC3 INTRACOUNTRY CONS HIGH SPEND CHARITY

MSTC CAN CC4 INTRACOUNTRY CONS PREM HIGH SPEND CHARITY

MSTC CAN CC5 INTRACOUNTRY CONS DEBIT CHARITY

MSTC CAN CD1 INTRACOUNTRY CONS VOLUME TIER 1 SUPER

MSTC CAN CD2 INTRACOUNTRY CONS VOL TIER 1 SUP HIGH SPEND

MSTC CAN CD3 INTRACOUNTRY CONS VOL TIER 1 SUP PREM HIGH SPEND

MSTC CAN CE7 CONSUMER EMERGING

MSTC CAN CE8 CONSUMER HIGH SPEND EMERGING

MSTC CAN CE9 CONSUMER PREMIUM HIGH SPEND

MSTC CAN CG1 INTRACOUNTRY CONSUMER PAYPASS

MSTC CAN CG2 INTRACOUNTRY CONSUMER HIGH SPEND PAYPASS

Page 112: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

MSTC CAN CG3 INTRACOUNTRY CONSUMER PREMIUM HIGH SPEND PAYPASS

MSTC CAN CG4 INTRACOUNTRY CONSUMER PAYPASS-DEBIT

MSTC CAN CJ1 INTRACOUNTRY CONSUMER VOL TIER 1

MSTC CAN CJ2 INTRACOUNTRY CONSUMER VOL TIER 1 HIGH SPEND

MSTC CAN CJ3 INTRACOUNTRY CONSUMER VOL TIER 1 PREM HIGH SPEND

MSTC CAN CMS EMERGINGNTRY MASTERCARD MONEYSEND PAYMENT

MSTC CAN CM0 CONSUMER CORE PUBLIC SECTOR

MSTC CAN CM1 CONSUMER WORLD PUBLIC SECTOR

MSTC CAN CM2 CONSUMER WORLD ELITE PUBLIC SECTOR

MSTC CAN CM4 CONSUMER DEBIT PUBLIC SECTOR

MSTC CAN CS1 CANADA INTRACOUNTRY FLEX PREPAID STAND

MSTC CAN CS2 CANADA INTRACOUNTRY FLEX PREPAID ELECTR

MSTC CAN CU0 INTRACOUNTRY CONSUMER PREPAID STAND

MSTC CAN CU1 CONSUMER CORE PUBLIC UTILITIES

MSTC CAN CU2 CONSUMER WORLD UTILITIES

MSTC CAN CU3 CONSUMER WORLD ELITE UTILITIES

MSTC CAN CU4 CONSUMER DEBIT UTILITIES

MSTC CAN CU5 CONSUMER CORE PUBLIC SECTOR

MSTC CAN CU6 CONSUMER WORLD PUBLIC SECTOR

MSTC CAN CU7 CONSUMER WORLD ELITE PUBLIC SECTOR

MSTC CAN CU8 CONSUMER PUBLIC SECTOR-DEBIT

MSTC CAN CU9 INTRACNTRY CONSUMER PREPAID ELECTR

MSTC CAD CZX INTRAREGIONAL HUMANITARIAN PROGRAM

MSTC CAN C3U CONSUMER CONTACTLESS TIER 1-DEBIT

MSTC CAN C4U CONSUMER CONTACTLESS TIER 2-DEBIT

MSTC CAN C41 INTRACOUNTRY SUPERMARKET BASE-DEBIT

MSTC CAN C42 INTRACOUNTRY SUPERMARKET TIER 1-DEBIT

MSTC CAN C43 INTRACOUNTRY SUPERMARKET TIER 2-DEBIT

MSTC CAN C44 INTRACOUNTRY BIG BOX STORES BASE-DEBIT

MSTC CAN C45 INTRACOUNTRY BIG BOX STORES TIER 1-DEBIT

MSTC CAN C46 INTRACOUNTRY BIG BOX STORES TIER 2-DEBIT

MSTC CAN C47 INTRACOUNTRY PETROLEUM BASE-DEBIT

MSTC CAN C48 INTRACOUNTRY PETROLEUM TIER 1-DEBIT

MSTC CAN C49 INTRACOUNTRY PETROLEUM TIER 2-DEBIT

MSTC CAN C5U CONSUMER CONTACTLESS TIER 3-DEBIT

Page 113: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

MSTC CAN C50 INTRACOUNTRY SPECIALTY CLOTHING BASE-DEBIT

MSTC CAN C51 INTRACOUNTRY SPECIALTY CLOTHING TIER 1-DEBIT

MSTC CAN C52 INTRACOUNTRY SPECIALTY CLOTHING TIER 2-DEBIT

MSTC CAN C53 INTRACOUNTRY NON-SECURECODE E-COMMERCE-DEBIT

MSTC CAN C54 INTRACOUNTRY SECURECODE-ENABLED-DEBIT

MSTC CAN C55 INTRACOUNTRY OTHER BASE-DEBIT

MSTC CAN C56 INTRACOUNTRY OTHER TIER 1-DEBIT

MSTC CAN C57 PRIVATE LABEL

MSTC CAN C58 INTRACOUNTRY OTHER TIER 2-DEBIT

MSTC CAN C59 INTRACOUNTRY CONS EMERGING SECTORS-DEBIT

MSTC CAN C61 INTRACOUNTRY CONS RATE A

MSTC CAN C62 INTRACOUNTRY CONS RATE B

MSTC CAN C63 INTRACOUNTRY CONS HIGHSPEND RATE A

MSTC CAN C64 INTRACOUNTRY CONS HIGHSPEND RATE B

MSTC CAN C65 INTRACOUNTRY CONS PREM HIGHSPEND RATE A

MSTC CAN C66 INTRACOUNTRY CONS PREM HIGHSPEND RATE B

MSTC CAN C67 INTRACOUNTRY CONS PAYPASS

MSTC CAN C68 INTRACOUNTRY CONS HIGHSPEND PAYPASS

MSTC CAN C69 INTRACOUNTRY CONS PREM HIGHSPEND PAYPASS

MSTC CAN C70 INTRACOUNTRY CONS STAND

MSTC CAN C71 INTRACOUNTRY CONS ELECTR

MSTC CAN C72 INTRACOUNTRY CONS GROCERY

MSTC CAN C73 INTRACOUNTRY CONS PETROLEUM

MSTC CAN C74 INTRACOUNTRY CONS GROCERY-HV

MSTC CAN C75 INTRACOUNTRY CONS PETROLEUM-HV

MSTC CAN C76 INTRACOUNTRY CONS RECURRING PAYMENTS

MSTC CAN C77 INTRACOUNTRY CONS SECURECODE-ENABLED

MSTC CAN C80 INTRACOUNTRY CONS HIGHSPEND STAND

MSTC CAN C81 INTRACOUNTRY CONS HIGHSPEND ELECTR

MSTC CAN C82 INTRACOUNTRY CONS HIGHSPEND GROCERY

MSTC CAN C83 INTRACOUNTRY CONS HIGHSPEND PETROLEUM

MSTC CAN C84 INTRACOUNTRY CONS HIGHSPEND GROCERY-HV

MSTC CAN C85 INTRACOUNTRY CONS HIGHSPEND PETROL-HV

MSTC CAN C86 INTRACOUNTRY CONS HIGHSPEND RECUR PAYMENTS

MSTC CAN C87 INTRACOUNTRY CONS HIGHSPEND SECURECODE ENABL

MSTC CAN C90 INTRACOUNTRY CONS PREMIUM HIGHSPEND STAND

Page 114: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

MSTC CAN C91 INTRACOUNTRY CONS PREMIUM HIGHSPEND ELECTR

MSTC CAN C92 INTRACOUNTRY CONS PREMIUM HIGHSPEND GROCERY

MSTC CAN C93 INTRACOUNTRY CONS PREMIUM HIGHSPEND PETROLEUM

MSTC CAN C94 INTRACOUNTRY CONS PREMIUM HIGHSPEND GROC-HV

MSTC CAN C95 INTRACOUNTRY CONS PREMIUM HIGHSPEND PETRO-HV

MSTC CAN C96 INTRACOUNTRY CONS PREM HIGHSPEND RECU PAYMENT

MSTC CAN C97 INTRACOUNTRY CONS PREM HIGHSPEND SEC CODE ENA

MSTC CAN PB1 MCAR-INTRACOUNTRY CONS INDP BUS-EVERYDAY SPEND

MSTC CAN PB2 MCAR-INTRACOUNTRY CONS INDP BUS-HIGHSPEND

MSTC CAN PB3 MCAR-INTRACOUNTRY CONS INDP BUS-PREM HIGHSPEND

MSTC CAN PCR MCAR-INTRACOUNTRY CONS REC PAYMENTS-DEBIT

MSTC CAN PC2 MCAR-INTRACOUNTRY CONS CHARITY

MSTC CAN PC3 MCAR-INTRACOUNTRY CONS HIGHSPEND CHARITY

MSTC CAN PC4 MCAR-INTRACOUNTRY CONS PREM HIGHSPEND CHARITY

MSTC CAN PC5 MCAR-INTRACOUNTRY CONS DEBIT CHARITY

MSTC CAN PD1 MCAR-INTRACOUNTRY CONS VOL TR 1 SUPMKT

MSTC CAN PD2 MCAR-INTRACOUNTRY CONS VOL TR 1 SUPMKT H-SPEND

MSTC CAN PD3 MCAR-INTRACNTRY CONS VOL TR 1 SUPMKT PREM H-SPEND

MSTC CAN PE7 MCAR-CONSUMER EMERGING

MSTC CAN PE8 MCAR-CONSUMER HIGH SPEND EMERGING

MSTC CAN PE9 MCAR-CONSUMER PREMIUM HIGH SPEND

MSTC CAN PG1 MCAR-INTRACOUNTRY CONS PAYPASS

MSTC CAN PG2 MCAR-INTRACOUNTRY CONS HIGH SPEND PAYPASS

MSTC CAN PG3 MCAR-INTRACOUNTRY CONS PREM H-SPEND PAYPASS

MSTC CAN PG4 MCAR-INTRACOUNTRY CONS DEBIT PAYPASS

MSTC CAN PJ1 MCAR-INTRACOUNTRY CONS VOL TIER 1

MSTC CAN PJ2 MCAR-INTRACOUNTRY CONS VOL TIER 1 H-SPEND

MSTC CAN PJ3 MCAR-INTRACOUNTRY CONS VOL TIER 1 PREM H-SPEND

MSTC CAN PMS MCAR-INTRACOUNTRY MONEYSEND PAYMENT

MSTC CAN PM0 MCAR-CONSUMER CORE PUBLIC SECTOR

MSTC CAN PM1 MCAR-CONSUMER WORLD PUBLIC SECTOR

MSTC CAN PM2 MCAR-CONSUMER WORLD ELITE PUBLIC SECTOR

MSTC CAN PM4 MCAR-CONSUMER DEBIT PUBLIC SECTOR

MSTC CAN PS1 MCAR-CANADA INTRACOUNTRY FLEX PREPAID STAND

MSTC CAN PS2 MCAR-CANADA INTRACOUNTRY FLEX PREPAID ELECTR

Page 115: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

MSTC CAN PU0 MCAR-INTRACOUNTRY CONSUMER PREPAID STAND

MSTC CAN PU1 MCAR-CONSUMER CORE PUBLIC UTILITIES

MSTC CAN PU2 MCAR-CONSUMER WORLD UTILITIES

MSTC CAN PU3 MCAR-CONSUMER WORLD ELITE UTILITIES

MSTC CAN PU4 MCAR-CONSUMER DEBIT UTILITIES

MSTC CAN PU5 MCAR-CONSUMER CORE PUBLIC SECTOR

MSTC CAN PU6 MCAR-CONSUMER WORLD PUBLIC SECTOR

MSTC CAN PU7 MCAR-CONSUMER WORLD ELITE PUBLIC SECTOR

MSTC CAN PU8 MCAR-CONSUMER DEBIT PUBLIC SECTOR

MSTC CAN PU9 MCAR-INTRACOUNTRY CONSUMER PREPAID ELECTR

MSTC CAN PZX MCAR-INTRAREGIONAL HUMANITARIAN PROGRAM

MSTC CAN P3U MCAR-CONSUMER CONTACTLESS TIER 1-DEBIT

MSTC CAN P4U MCAR-CONSUMER CONTACTLESS TIER 2-DEBIT

MSTC CAN P41 MCAR-INTRACNTRY SUPERMARKET BASE-DEBIT

MSTC CAN P42 MCAR-INTRACNTRY SUPERMARKET TIER 1-DEBIT

MSTC CAN P43 MCAR-INTRACNTRY SUPERMARKET TIER 2-DEBIT

MSTC CAN P44 MCAR-INTRACNTRY BIG BOX STORES BASE-DEBIT

MSTC CAN P45 MCAR-INTRACNTRY BIG BOX STORES TIER 1-DEBIT

MSTC CAN P46 MCAR-INTRACNTRY BIG BOX STORES TIER 2-DEBIT

MSTC CAN P47 MCAR-INTRACNTRY PETROLEUM BASE-DEBIT

MSTC CAN P48 MCAR-INTRACNTRY PETROLEUM TIER 1-DEBIT

MSTC CAN P49 MCAR-INTRACNTRY PETROLEUM TIER 2-DEBIT

MSTC CAN P5U MCAR-CONSUMER DEBIT CONTACTLESS TIER 3

MSTC CAN P50 MCAR-INTRACOUNTRY SPECIALTY CLOTHING BASE-DEBIT

MSTC CAN P51 MCAR-INTRACOUNTRY SPECIALTY CLOTHING TIER 1-DEBIT

MSTC CAN P52 MCAR-INTRACOUNTRY SPECIALTY CLOTHING TIER 2-DEBIT

MSTC CAN P53 MCAR-INTRACOUNTRY NON-SECURECODE E-COMMERCE-DEBIT

MSTC CAN P54 MCAR-INTRACOUNTRY SECURECODE-ENABLED-DEBIT

MSTC CAN P55 MCAR-INTRACOUNTRY OTHER BASE-DEBIT

MSTC CAN P56 MCAR-INTRACOUNTRY OTHER TIER 1-DEBIT

MSTC CAN P57 MCAR-PRIVATE LABEL

MSTC CAN P58 MCAR-INTRACOUNTRY OTHER TIER 2-DEBIT

MSTC CAN P59 MCAR-INTRACOUNTRY CONS EMERGING SECTORS-DEBIT

MSTC CAN P61 MCAR-INTRACOUNTRY CONSRATE A

MSTC CAN P62 MCAR-INTRACOUNTRY CONS RATE B

Page 116: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

MSTC CAN P63 MCAR-INTRACOUNTRY CONS H-SPEND RATE A

MSTC CAN P64 MCAR-INTRACOUNTRY CONS H-SPEND RATE B

MSTC CAN P65 MCAR-INTRACOUNTRY CONS PREM H-SPEND RATE A

MSTC CAN P66 MCAR-INTRACOUNTRY CONS PREM H-SPEND RATE B

MSTC CAN P67 MCAR-INTRACOUNTRY CONS PAYPASS

MSTC CAN P68 MCAR-INTRACOUNTRY CONS H-SPEND PAYPASS

MSTC CAN P69 MCAR-INTRACOUNTRY CONS PREM H-SPEND PAYPASS

MSTC CAN P70 MCAR-INTRACOUNTRY CONS STAND

MSTC CAN P71 MCAR-INTRACOUNTRY CONS ELECTR

MSTC CAN P72 MCAR-INTRACOUNTRY CONS GROCERY

MSTC CAN P73 MCAR-INTRACOUNTRY CONS PETROLEUM

MSTC CAN P74 MCAR-INTRACOUNTRY CONS GROCERY-HV

MSTC CAN P75 MCAR-INTRACOUNTRY CONS PETROLEUM-HV

MSTC CAN P76 MCAR-INTRACOUNTRY CONS RECURRING PAYMENTS

MSTC CAN P77 MCAR-INTRACOUNTRY CONS SECURECODE-ENABLED

MSTC CAN P80 MCAR-INTRACOUNTRY CONS H-SPEND STAND

MSTC CAN P81 MCAR-INTRACOUNTRY CONS H-SPEND ELECTR

MSTC CAN P82 MCAR-INTRACOUNTRY CONS H-SPEND GROCERY

MSTC CAN P83 MCAR-INTRACOUNTRY CONS H-SPEND PETROLEUM

MSTC CAN P84 MCAR-INTRACOUNTRY CONS H-SPEND GROCERY-HV

MSTC CAN P85 MCAR-INTRACOUNTRY CONS H-SPEND PETROLEUM-HV

MSTC CAN P86 MCAR-INTRACOUNTRY CONS H-SPEND RECUR PAYMENTS

MSTC CAN P87 MCAR-INTRACOUNTRY CONS H-SPEND SEC CODE ENABL

MSTC CAN P90 MCAR-INTRACOUNTRY CONS PREM HSPEND STAND

MSTC CAN P91 MCAR-INTRACOUNTRY CONS PREM H-SPND ELECTR

MSTC CAN P92 MCAR-INTRACOUNTRY CONS PREM H-SPND GROCERY

MSTC CAN P93 MCAR-INTRACOUNTRY CONS PREM H-SPND PETROLEUM

MSTC CAN P94 MCAR-INTRACOUNTRY CONS PREM H-SPND GROCERY-HV

MSTC CAN P95 MCAR-INTRACOUNTRY CONS PREM H-SPND PETROL-HV

MSTC CAN P96 MCAR-INTRACOUNTRY CONS PREM H-SPND RECUR PAYMNT

MSTC CAN P97 MCAR-INTRACOUNTRY CONS PREM H-SPND SEC CODE ENBLD

MSTC CAN RCC MCAR-INTRACNTRY COMMERCIAL CHARITY

MSTC CAN RM4 MCAR-COMMERCIAL PUBLIC SECTOR-DEBIT

MSTC CAN RU4 MCAR-COMMERCIAL UTILITIES-DEBIT

Page 117: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

MSTC CAN RU8 MCAR-COMMERCIAL PUBLIC SECTOR-DEBIT

MSTC CAN R3U MCAR-COMMERCIAL CONTACTLESS TIER 1-DEBIT

MSTC CAN R4U MCAR-COMMERICAL CONTACTLESS TIER 2-DEBIT

MSTC CAN R40 MCAR-INTRACNTRY RATE 1

MSTC CAN R41 MCAR-INTRACNTRY SUPERMARKET BASE-DEBIT

MSTC CAN R42 MCAR-INTRACNTRY SUPERMARKET TIER 1-DEBIT

MSTC CAN R43 MCAR-INTRACNTRY SUPERMARKET TIER 2-DEBIT

MSTC CAN R44 MCAR-INTRACNTRY BIG BOX STORES BASE-DEBIT

MSTC CAN R45 MCAR-INTRACNTRY BIG BOX STORES TIER 1-DEBIT

MSTC CAN R46 MCAR-INTRACNTRY BIG BOX STORES TIER 2-DEBIT

MSTC CAN R47 MCAR-INTRACNTRY PETROLEUM BASE-DEBIT

MSTC CAN R48 MCAR-INTRACNTRY PETROLEUM TIER 1-DEBIT

MSTC CAN R49 MCAR-INTRACNTRY PETROLEUM TIER 2-DEBIT

MSTC CAN R5U MCAR-COMMERCIAL CONTACTLESS TIER 3-DEBIT

MSTC CAN R50 MCAR-INTRACOUNTRY SPECIALTY CLOTHING BASE-DEBIT

MSTC CAN R51 MCAR-INTRACOUNTRY SPECIALTY CLOTHING TIER 1-DEBIT

MSTC CAN R52 MCAR-INTRACOUNTRY SPECIALTY CLOTHING TIER 2-DEBIT

MSTC CAN R53 MCAR-INTRACOUNTRY NON-SEC CODE ECOMM-DEBIT

MSTC CAN R54 MCAR-INTRACOUNTRY SECURECODE-ENABLED-DEBIT

MSTC CAN R55 MCAR-INTRACOUNTRY OTHER BASE-DEBIT

MSTC CAN R56 MCAR-INTRACOUNTRY OTHER TIER 1-DEBIT

MSTC CAN R58 MCAR-INTRACOUNTRY OTHER TIER 2-DEBIT

MSTC CAN R65 MCAR-INTRACOUNTRY CONS PREM H-SPEND RATE A

MSTC CAN R66 MCAR-INTRACOUNTRY CONS PREM H-SPEND RATE B

MSTC CAN R69 MCAR-INTRACOUNTRY CONS PREM H-SPEND PAYPASS

MSTC CAN R90 MCAR-INTRACOUNTRY CONS PREM H-SPEND STAND

MSTC CAN R91 MCAR-INTRACOUNTRY CONS PREM H-SPEND ELECTR

MSTC CAN R92 MCAR-INTRACOUNTRY CONS PREM H-SPEND GROCERY

MSTC CAN R93 MCAR-INTRACOUNTRY CONS PREM H-SPEND PETROLEUM

MSTC CAN R94 MCAR-INTRACOUNTRY CONS PREM H-HSPEND GROCERY-HV

MSTC CAN R95 MCAR-INTRACOUNTRY CONS PREM H-SPEND PETROLEUM-HV

MSTC CAN R96 MCAR-INTRACOUNTRY CONS PREM H-SPEND RECUR PAYMT

MSTC CAN R97 MCAR-INTRACOUNTRY CONS PREM H-SPEND SEC CD ENBLD

Page 118: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

MSTC CAN RFF MCAR-FREIGHT PROGRAM

MSTC CAN XBA COMM INTRACOUNTRY PREM H-SPEND RATE A

MSTC CAN XBB COMM INTRACOUNTRY PREM H-SPEND RATE B

MSTC CAN XBC COMM INTRACOUNTRY PREM H-SPEND PAYPASS

MSTC CAN XBD COMM INTRACOUNTRY PREM H-SPEND STAND

MSTC CAN XBE COMM INTRACOUNTRY PREM H-SPEND ELECTR

MSTC CAN XBF COMM INTRACOUNTRY PREM H-SPEND GROCERY

MSTC CAN XBG COMM INTRACOUNTRY PREM H-SPEND PETROL

MSTC CAN XBH COMM INTRACOUNTRY PREM H-SPEND GROCERY-HV

MSTC CAN XBI COMM INTRACOUNTRY PREM H-SPEND PETROLEUM-HV

MSTC CAN XBJ COMM INTRACOUNTRY PREM H-SPEND REC PYMNT

MSTC CAN XBK COMM INTRACOUNTRY PREM H-SPEND SECCD ENABL

MSTC CAN XBQ COMM INTRACOUNTRY DATA RATE 1

MSTC CAN XBR COMM INTRACOUNTRY DATA RATE 2

MSTC CAN XBS COMM INTRACOUNTRY LARGE TICKET

MSTC CAN XCC COMM INTRACOUNTRY CHARITY

MSTC CAN XFF FREIGHT PROGRAM

MSTC CAN XM4 COMMERCIAL PUBLIC SECTOR-DEBIT

MSTC CAN XU4 COMMERCIAL UTILITIES-DEBIT

MSTC CAN XU8 COMMERCIAL PUBLIC SECTOR-DEBIT

MSTC CAN X3U COMMERCIAL CONTACTLESS TIER 1-DEBIT

MSTC CAN X4U COMMERCIAL CONTACTLESS TIER 2-DEBIT

MSTC CAN X40 INTRACOUNTRY RATE 1

MSTC CAN X41 INTRACOUNTRY SUPERMARKET BASE-DEBIT

MSTC CAN X42 INTRACOUNTRY SUPERMARKET TIER 1-DEBIT

MSTC CAN X43 INTRACOUNTRY SUPERMARKET TIER 2-DEBIT

MSTC CAN X44 INTRACOUNTRY BIG BOX STORES BASE-DEBIT

MSTC CAN X45 INTRACOUNTRY BIG BOX STORES TIER 1-DEBIT

MSTC CAN X46 INTRACOUNTRY BIG BOX STORES TIER 2-DEBIT

MSTC CAN X47 INTRACOUNTRY PETROLEUM BASE-DEBIT

MSTC CAN X48 INTRACOUNTRY PETROLEUM TIER 1-DEBIT

MSTC CAN X49 INTRACOUNTRY PETROLEUM TIER 2-DEBIT

MSTC CAN X5U COMMERCIAL CONTACTLESS TIER 3-DEBIT

MSTC CAN X50 INTRACOUNTRY SPECIALTY CLOTHING BASE-DEBIT

MSTC CAN X51 INTRACOUNTRY SPECIALTY CLOTHING TIER 1-DEBIT

MSTC CAN X52 INTRACOUNTRY SPECIALTY CLOTHING TIER 2-DEBIT

Page 119: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

MSTC CAN X53 INTRACOUNTRY NON-SECURECODE E-COMMERCE-DEBIT

MSTC CAN X54 INTRACOUNTRY SECURECODE-ENABLED-DEBIT

MSTC CAN X55 INTRACOUNTRY OTHER BASE-DEBIT

MSTC CAN X56 INTRACOUNTRY OTHER TIER 1-DEBIT

MSTC CAN X58 INTRACOUNTRY OTHER TIER 2-DEBIT

MSTC CAN X65 INTRACOUNTRY CONS PREM H-SPEND RATE A

MSTC CAN X66 INTRACOUNTRY CONS PREM H-SPEND RATE B

MSTC CAN X69 INTRACOUNTRY CONS PREM H-SPEND PAYPASS

MSTC CAN X90 INTRACOUNTRY CONS PREM H-SPEND STAND

MSTC CAN X91 INTRACOUNTRY CONS PREM H-SPEND ELECTR

MSTC CAN X92 INTRACOUNTRY CONS PREM H-SPEND GROCERY

MSTC CAN X93 INTRACOUNTRY CONS PREM H-SPEND PETROLEUM

MSTC CAN X94 INTRACOUNTRY CONS PREM H-SPEND GROCERY-HV

MSTC CAN X95 INTRACOUNTRY CONS PREM H-SPEND PETROLEUM-HV

MSTC CAN X96 INTRACOUNTRY CONS PREM H-SPEND RECUR PAYMT

MSTC CAN X97 INTRACOUNTRY CONS PREM H-SPEND SEC CODE ENABL

MSTC CAN ZMAN EMERGING MANUAL CASH

MSTC INT CMS INTERREGIONAL CONSUMER MONEYSEND PAYMENT

MSTC INT CPE INTERREGIONAL CONSUMER PREM ELECTONIC

MSTC INT CPF INTERREGIONAL CONSUMER PREM FULL UCAF

MSTC INT CPM INTERREGIONAL CONSUMER PREMMERCHANT UCAF

MSTC INT CPS INTERREGIONAL CONSUMER PREM STAND

MSTC INT CZX INTERREGIONAL HUMANITARIAN PROGRAM

MSTC INT C20 INTERREGIONAL CONSUMER PAYMENT TRANSACTION

MSTC INT C22 PAYMENT TRANSACTION

MSTC INT C24 INTERREGIONAL CONSUMER MERCHANT UCAF

MSTC INT C40 PAY NOW POS-CHIP

MSTC INT C41 PAY NOW POS-PIN VERIFIED

MSTC INT C42 PAY NOW POS-SIG VERIFIED

MSTC INT C43 PAY NOW POS-E&M COMMERCE

MSTC INT C57 CONSUMER PRIVATE LABEL

MSTC INT C73 INTERREGIONAL CONSUMER INTERNATIONAL ELECTR

MSTC INT C74 INTERREGIONAL ELECTR CONSUMER CARD

MSTC INT C75 INTERREGIONAL CONS INTERNATIONAL STAND

MSTC INT C79 INTERREGIONAL CONS INTERNATIONAL FULL UCAF

MSTC INT C83 INTERREGIONAL CONS INTERNATIONAL ELECTR

Page 120: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

MSTC INT C85 INTERREGIONAL CONS INTERNATIONAL STAND

MSTC INT C95 INTERREGIONAL CONS INTERNATIONAL STAND

MSTC INT PMS MCAR-INTERREGIONAL CONS MONEYSEND PYMNT

MSTC INT PPE MCAR-INTERREGIONAL CONS PREM ELECTR

MSTC INT PPF MCAR-INTERREGIONAL CONS PREM FULL UCAF

MSTC INT PPM MCAR-INTERREGIONAL CONS PREM MERCHANT UCAF

MSTC INT PPS MCAR-INTERREGIONAL CONS PREM STAND

MSTC INT PZX MCAR-INTERREGIONAL HUMANITARIAN PROGRAM

MSTC INT P20 MCAR-INTERREGIONAL CONS PAYMENT TRANSACTION

MSTC INT P22 MCAR-PAYMENT TRANSACTION

MSTC INT P24 MCAR-INTERREGIONAL CONSUMER MERCHANT UCAF

MSTC INT P40 MCAR-PAY NOW POS-CHIP

MSTC INT P41 MCAR-PAY NOW POS-PIN VERIFIED

MSTC INT P42 MCAR-PAY NOW POS-SIG VERIFIED

MSTC INT P43 MCAR-PAY NOW POS-E&M COMMERCE

MSTC INT P57 MCAR-CONSUMER PRIVATE LABEL

MSTC INT P73 MCAR-INTERREGION CONS INTERNATIONAL ELECTR

MSTC INT P74 MCAR-INTERREGION ELECTRONIC CONS CARD

MSTC INT P75 MCAR-INTERREGION CONS INTL STAND

MSTC INT P79 MCAR-INTERREGION CONS INTL FULL UCAF

MSTC INT P83 MCAR-INTERREGION CONS INTL ELECTR

MSTC INT P85 MCAR-INTERREGION CONS INTL STAND

MSTC INT P95 MCAR-INTERREGION CONS INTL STAND

MSTC INT RB2B MCAR-COMM INTRACOUNTRY PREM H-SPEND RATE B

MSTC INT RIP MCAR-INTERREGION COMMRCL PREM STAND

MSTC INT R21 MCAR-INTERREGION COMMRCL PAYMT TRANSACT

MSTC INT R47 MCAR-INTERREGION ELECTR COMM CARD F2F

MSTC INT R61 MCAR-INTERREGION COMM STAND

MSTC INT R62 MCAR-INTERREGION COMM PURCHAS LARGE TICKET

MSTC INT R63 MCAR-INTERREGION COMM PURCHAS STAND

MSTC INT R67 MCAR-INTERREGION COMM PURCHAS DATA RATE II

MSTC INT RFF MCAR-FREIGHT PROGRAM

MSTC INT XB2B COMM INTRACOUNTRY PREM H-SPEND RATE B

MSTC INT XFF FREIGHT PROGRAM

MSTC INT XIP INTERREGIONAL COMM PREM STAND

MSTC INT X21 INTERREGIONAL COMMPAYMENT TRANSACTION

Page 121: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

MSTC INT X47 INTERREGIONAL ELECTRONIC COMM CARD F2F

MSTC INT X61 INTERREGIONAL COMM STAND

MSTC INT X62 INTERREGIONAL COMM PURCHASING LARGE TICKET

MSTC INT X63 INTERREGIONAL COMM PURCHASING STAND

MSTC INT X67 INTERREGIONAL COMM PURCHASING DATA RATE II

MSTC INT Z30 PAY NOW MANUAL CASH

MSTC INT Z85A AINTERNATIONAL ATM

MSTC INT Z85M MINTERNATIONAL MANUAL CASH

NOVU CAN C261 CPSL-RECURRING PAYMENTS-CORE/REWARDS

NOVU CAN C262 CPSL-SUPMKETS/WAREHOUSE CLUBS-CORE/REWARDS

NOVU CAN C263 CPSL-PETROLEUM-CORE/REWARDS

NOVU CAN C264 CPSL-RETAIL-CORE/REWARDS

NOVU CAN C265 CPSL-HOTELS/CAR RENTALS-CORE/REWARDS

NOVU CAN C266 CPSL-PASSENGER TRANSPORT-CORE/REWARDS

NOVU CAN C267 CANADA BASE SUBMISSION LEVEL-CORE/REWARDS

NOVU CAN C268 CPSL-RECURRING PAYMENTS-PREMIUM

NOVU CAN C269 CPSL-SUPMKETS/WAREHOUSE CLUBS-PREMIUM

NOVU CAN C270 CPSL-PETROLEUM-PREMIUM

NOVU CAN C271 CPSL-RETAIL-PREMIUM

NOVU CAN C272 CPSL-HOTELS/CAR RENTALS-PREMIUM

NOVU CAN C273 CPSL-PASSENGER TRANSPORT-PREMIUM

NOVU CAN C274 CANADA BASE SUBMISSION LEVEL-PREMIUM

NOVU CAN C275 CPSL-RECURRING PAYMENTS-PREMIUM PLUS

NOVU CAN C276 CPSL-SUPMKETS/WAREHOUSE CLUBS-PREM PLUS

NOVU CAN C277 CPSL-PETROLEUM-PREMIUM PLUS

NOVU CAN C278 CPSL-RETAIL-PREMIUM PLUS

NOVU CAN C279 CPSL-HOTELS/CAR RENTALS-PREMIUM PLUS

NOVU CAN C280 CPSL-PASSENGER TRANSPORT-PREMIUM PLUS

NOVU CAN C281 CANADA BASE SUBMISSION LEVEL-PREMIUM PLUS

NOVU CAN C289 CPSL-RECURRING PAYMENTS-SIGNATURE DEBIT

NOVU CAN C290 CPSL-RECURRING PAYMENTS-PREPAID

NOVU CAN C291 CANADA BASE SUBMISSION LEVEL-SIG-DEBIT

NOVU CAN C292 CANADA BASE SUBMISSION LEVEL-PREPAID

NOVU CAN C293 CANADA CONSUMER ADJUST VOUCH PRGRM 1-CORE/REWARDS

NOVU CAN C294 CANADA CONSUMER ADJUST VOUCH PRGRM 1-DEBIT

Page 122: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

NOVU CAN C295 CANADA CONSUMER ADJUST VOUCH PRGRM 1-PREPAID

NOVU CAN C296 CANADA CONSUMER ADJUST VOUCH PRGRM 1-PREMIUM

NOVU CAN C297 CANADA CONSUMER ADJUST VOUCH PRGRM 1-PREMIUM PLUS

NOVU CAN C298 CANADA CONSUMER ADJUST VOUCH PRGRM 2-CORE/REWARDS

NOVU CAN C299 CANADA CONSUMER ADJUST VOUCH PRGRM 2-DEBIT

NOVU CAN C300 CANADA CONSUMER ADJUST VOUCH PRGRM 2-PREPAID

NOVU CAN C301 CANADA CONSUMER ADJUST VOUCH PRGRM 2-PREMIUM

NOVU CAN C302 CANADA CONSUMER ADJUST VOUCH PRGRM 2-PREMIUM PLUS

NOVU CAN C303 CANADA CONSUMER ADJUST VOUCH PRGRM 3-CORE/REWARDS

NOVU CAN C304 CANADA CONSUMER ADJUST VOUCH PRGRM 3-DEBIT)

NOVU CAN C305 CANADA CONSUMER ADJUST VOUCH PRGRM 3-PREPAID

NOVU CAN C306 CANADA CONSUMER ADJUST VOUCH PRGRM 3-PREMIUM

NOVU CAN C307 CANADA CONSUMER ADJUST VOUCH PRGRM 3-PREMIUM PLUS

NOVU CAN C323 CPSL-SUPERMARKET/WAREHOUSE CLUBS-SIGNATURE DEBIT

NOVU CAN C324 CPSL-PETROLEUM-SIGNATURE DEBIT

NOVU CAN C325 CPSL-RETAIL-SIGNATURE DEBIT

NOVU CAN C326 CPSL-HOTELS/CAR RENTALS-SIGNATURE DEBIT

NOVU CAN C327 CPSL-PASSENGER TRANSPORT-SIGNATURE DEBIT

NOVU CAN C328 CPSL-SUPMKETS/WAREHOUSE CLUBS-PREPAID

NOVU CAN C329 CPSL-PETROLEUM-PREPAID

NOVU CAN C330 CPSL-RETAIL-PREPAID

NOVU CAN C331 CPSL-HOTELS/CAR RENTALS-PREPAID

NOVU CAN C332 CPSL-PASSENGER TRANSPORT-PREPAID

NOVU CAN X282 CPSL-COMMERCIAL RECURRING PAYMENTS

NOVU CAN X283 CPSL-COMMERCIAL SMKT/WAREHOUSE CLUBS

NOVU CAN X284 CPSL-COMMERCIAL PETROLEUM

NOVU CAN X285 CPSL-COMMERCIAL RETAIL

NOVU CAN X286 CPSL-COMMERCIAL HOTELS/CAR RENTALS

NOVU CAN X287 CPSL-COMMERCIAL PASSENGER TRANSPORT

NOVU CAN X288 CAN COMMERCIAL BASE SUBMISSION LEVEL

NOVU CAN X308 CAN COMMERCIAL ADJUSTMENT VOUCHER PRGRM 1

Page 123: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

NOVU CAN X309 CAN COMMERCIAL ADJUSTMENT VOUCHER PRGRM 2

NOVU CAN X310 CAN COMMERCIAL ADJUSTMENT VOUCHER PRGRM 3

NOVU INT C835 CAN INTERNATIONAL ELECTR

NOVU INT C836 CAN INTERNATIONAL BASE SUBMISSION LEVEL

NOVU INT C837 CAN INTERNATIONAL ADJUSTMENT VOUCHER PRGRM

NOVU INT X835 CAN COMMERCIAL INTL ELECTR

NOVU INT X836 CAN COMMERCIAL INTL BASE SUBMISSION LEVEL

NOVU INT X837 CAN COMM IINTL ADJUSTMENT VOUCHER PRGRM

UPAY INT CE02 INTERNET NON-AUTHENTICATED

UPAY INT CMO1 STAND MOTO

UPAY INT CNON OTHER

UPAY INT CR01 STAND RECURRING

UPAY INT CR02 INTERNET AUTHENTICATED

UPAY INT CU01 STAND

UPAY INT CU02 INTERNET

UPAY INT CU03 GENERAL

UPAY INT CU04 ENTERTAINMENT

UPAY INT CU05 SUPERMARKET & GAS

UPAY INT CU06 REAL ESTATE & AUTO

UPAY INT CU07 WHOLESALE

UPAY INT CU08 HOSPITALS & SCHOOLS

VISA CAN CB01 RECURRING PAYMENT CONSUMER-CREDIT

VISA CAN CB01 RECURRING PAYMENT CONSUMER-NNSS-CREDIT

VISA CAN CB02 RECURRING PAYMENT CONSUMER-ISS-CREDIT

VISA CAN CB09 RECURRING PAYMENT-DEBIT

VISA CAN CB09 RECURRING PAYMENT-NNSS-DEBIT

VISA CAN CB10 RECURRING PAYMENT-ISS-DEBIT

VISA CAN CB11 RECURRING PAYMENT-PREPAID

VISA CAN CB11 RECURRING PAYMENT-NNSS-PREPAID

VISA CAN CB12 RECURRING PAYMENT-ISS-PREPAID

VISA CAN CC02 CHIP-CONSUMER CARD-NNSS

VISA CAN CC03 CHIP-CONSUMER CARD-ISS

VISA CAN CC10 CHIP-DEBIT

VISA CAN CC10 CHIP-NNSS-DEBIT

VISA CAN CC11 CHIP-PREPAID CARD

VISA CAN CC12 CHIP-ISS-DEBIT

Page 124: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA CAN CC13 CHIP-PREPAID CARD-ISS

VISA CAN CC13 CONSUMER CNP-NNSS-CREDIT

VISA CAN CC14 CONSUMER CNP-ISS-CREDIT

VISA CAN CC15 CNP-NNSS-PREPAID

VISA CAN CC16 CNP-ISS-PREPAID

VISA CAN CE01 ELECTR-CONSUMER-FULL CHIP-CREDIT

VISA CAN CE01 NON-CHIP ELECTR-CONSUMER-CREDIT

VISA CAN CE02 ELECTR-CONSUMER CREDIT-ISS-FULL CHIP

VISA CAN CE02 NON-CHIP ELECTR-CONSUMER CREDIT-ISS

VISA CAN CE09 NON-CHIP ELECTR-DEBIT

VISA CAN CE10 NON-CHIP ELECTR-DEBIT-ISS

VISA CAN CE11 ELECTR-NNSS-FULL CHIP-PREPAID

VISA CAN CE11 NON-CHIP ELECTR-PREPAID

VISA CAN CE12 ELECTR-PREPAID-ISS-FULL CHIP

VISA CAN CE12 NON-CHIP ELECTR-PREPAID-ISS

VISA CAN CE13 CHIP ELECTR-CONSUMER

VISA CAN CE14 CHIP ELECTR-CONSUMER-ISS

VISA CAN CE21 CHIP ELECTR-DEBIT

VISA CAN CE21 CHIP ELECTR-NNSS-FULL CHIP-DEBIT

VISA CAN CE22 CHIP ELECTR-ISS-DEBIT

VISA CAN CE22 ELECTR-ISS-FULL CHIP-DEBIT

VISA CAN CE23 CHIP ELECTR-PREPAID

VISA CAN CE24 CHIP ELECTR-ISS-PREPAID

VISA CAN CE30 EMERGING SEGMENT-NNSS-DEBIT

VISA CAN CE30 EMERGING SEGMENT-NNSS-CHIP-DEBIT

VISA CAN CE31 CONSUMER EMERGING SEGMENT-NNSS-CREDIT

VISA CAN CE31 CONSUMER EMERGING SEGMENT-NNSS-CHIP-CREDIT

VISA CAN CE32 INFINITE EMERGING SEGMENT-NNSS-CREDIT

VISA CAN CE32 INFINITE EMERGING SEGMENT-NNSS-CHIP-CREDIT

VISA CAN CE40 EMERGING SEGMENT-ISS-DEBIT

VISA CAN CE40 EMERGING SEGMENT-ISS-CHIP-DEBIT

VISA CAN CE41 CONSUMER EMERGING SEGMENT-ISS-CREDIT

VISA CAN CE41 CONSUMER EMERGING SEGMENT-ISS-CHIP-CREDIT

VISA CAN CE42 INFINITE EMERGING SEGMENT-ISS-CREDIT

VISA CAN CE42 INFINITE EMERGING SEGMENT-ISS-CHIP-CREDIT

VISA CAN CE46 CONSUMER ELECTR EMERGING SEGMENT-NNSS-PREPAID

Page 125: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA CAN CE47 CONSUMER ELECTR EMERGING SEGMENT-ISS-PREPAID

VISA CAN CF01 STAND-INFINITE-CREDIT

VISA CAN CF01 STAND-INFINITE-NNSS-CHIP-CREDIT

VISA CAN CF02 STAND-INFINITE-ISS-CREDIT

VISA CAN CF02 STAND-INFINITE-ISS-CHIP-CREDIT

VISA CAN CF03 CHIP INFINITE-CREDIT

VISA CAN CF04 CHIP INFINITE-ISS-CREDIT

VISA CAN CF05 NSR-INFINITE-CREDIT

VISA CAN CF06 NSR-INFINITE-ISS-CREDIT

VISA CAN CF07 ELECTR-INFINITE-NNSS-FULL CHIP-CREDIT

VISA CAN CF07 NON-CHIP ELECTR-INFINITE-CREDIT

VISA CAN CF08 ELECTR-INFINITE-ISS-FULL CHIP-CREDIT

VISA CAN CF08 NON-CHIP ELECTR-INFINITE CREDIT-ISS-CREDIT

VISA CAN CF09 CHIP ELECTRONIC-INFINITE-CREDIT

VISA CAN CF10 CHIP ELECTRONIC-INFINITE-ISS-CREDIT

VISA CAN CF11 RECURRING PAYMENT-INFINITE-CREDIT

VISA CAN CF11 RECURRING PAYMENT-INFINITE-NNSS-CREDIT

VISA CAN CF12 RECURRING PAYMENT-INFINITE-ISS-CREDIT

VISA CAN CF13 INFINITE INDUSTRY 1-NNSS-CREDIT

VISA CAN CF13 INFINITE INDUSTRY 1-NNSS-FULL CHIP-CREDIT

VISA CAN CF14 INFINITE INDUSTRY 1-ISS-CREDIT

VISA CAN CF14 INFINITE INDUSTRY 1-ISS-FULL CHIP-CREDIT

VISA CAN CF15 INFINITE INDUSTRY 2-NNSS-CREDIT

VISA CAN CF15 INFINITE INDUSTRY 2-NNSS-FULL CHIP-CREDIT

VISA CAN CF16 INFINITE INDUSTRY 2-ISS-CREDIT

VISA CAN CF16 INFINITE INDUSTRY 2-ISS-FULL CHIP-CREDIT

VISA CAN CF17 CHIP-INFINITE CREDIT INDUSTRY 1-CREDIT

VISA CAN CF17 INFINITE EVERYDAY NEEDS-NNSS

VISA CAN CF18 CHIP-INFINITE INDUSTRY 1-ISS-CREDIT

VISA CAN CF18 INFINITE EVERYDAY NEEDS-ISS

VISA CAN CF19 CHIP-INFINITE INDUSTRY 2-CREDIT

VISA CAN CF19 INFINITE EVERYDAY NEEDS-NNSS

VISA CAN CF20 CHIP-INFINITE INDUSTRY 2-ISS-CREDIT

VISA CAN CF20 INFINITE EVERYDAY NEEDS-ISS

VISA CAN CF21 INFIN PERF INCENTIVE TIER 1-ISS-FULL CHIP-CREDIT

VISA CAN CF21 INFIN PERF INCENTIVE TIER 1-ISS-CREDIT

Page 126: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA CAN CF22 INFIN PERF INCENTIVE TIER 1-NNSS-FULL CHIP-CREDIT

VISA CAN CF22 INFIN PERF INCENTIVE TIER 1-NNSS-CREDIT

VISA CAN CF23 INFIN PERF INCENTIVE TIER 2-ISS-FULL CHIP-CREDIT

VISA CAN CF23 INFIN PERF INCENTIVE TIER 2-ISS-CREDIT

VISA CAN CF24 INFIN PERF INCENTIVE TIER 2-NNSS-FULL CHIP-CREDIT

VISA CAN CF24 INFIN PERF INCENTIVE TIER 2-NNSS-CREDIT

VISA CAN CF27 CHIP-INF PERF INC TIER 1 NNSS-CREDIT

VISA CAN CF27 INFINITE CNP-NNSS

VISA CAN CF28 CHIP-INF PERF INCENTIVE TIER 1-ISS-CREDIT

VISA CAN CF28 INFINITE CNP-ISS

VISA CAN CF29 CHIP-INF PERF INCENT TIER 2-NNSS-CREDIT

VISA CAN CF30 CHIP-INF PERF INCENT TIER 2-ISS-CREDIT

VISA CAN CF63 INFINITE PRIVILEGE CONS STAND-NNSS

VISA CAN CF64 INFINITE PRIVILEGE CONS STAND-ISS

VISA CAN CF65 INFINITE PRIVILEGE CONS ELECTR-NNSS-FULL CHIP

VISA CAN CF66 INFINITE PRIVILEGE CONS ELECTR-ISS-FULL CHIP

VISA CAN CF67 INFINITE PRIVILEGE CONS PERF 1-NNSS-FULL CHIP

VISA CAN CF68 INFINITE PRIVILEGE CONS PERF 1-ISS-FULL CHIP

VISA CAN CF69 INFINITE PRIVILEGE CONS PERF 2-NNSS-FULL CHIP

VISA CAN CF70 INFINITE PRIVILEGE CONS PERF 2-ISS-FULL CHIP

VISA CAN CF73 INFINITE PRIVILEGE CONS INDUS 1-NNSS-FULL CHIP

VISA CAN CF74 INFINITE PRIVILEGE CONS INDUS 1-ISS-FULL CHIP

VISA CAN CF75 INFINITE PRIVILEGE CONS INDUS 2-NNSS-FULL CHIP

VISA CAN CF76 INFINITE PRIVILEGE CONS INDUS 2-ISS-FULL CHIP

VISA CAN CF77 INFINITE PRIVILEGE CONS RECURRING-NNSS

VISA CAN CF78 INFINITE PRIVILEGE CONS RECURRING-ISS

VISA CAN CF79 INFINITE PRIVILEGE CONS EMERGING-NNSS-FULL CHIP

VISA CAN CF80 INFINITE PRIVILEGE CONS EMERGING-ISS-FULL CHIP

VISA CAN CF93 INFINITE PRIVILEGE EVERYDAY NEEDS-NNSS

VISA CAN CF94 INFINITE PRIVILEGE EVERYDAY NEEDS-ISS

VISA CAN CF95 INFINITE PRIVILEGE EVERYDAY NEEDS-NNSS

VISA CAN CF96 INFINITE PRIVILEGE EVERYDAY NEEDS-ISS

VISA CAN CF97 INFINITE PRIVILEGE CNP-NNSS

VISA CAN CF98 INFINITE PRIVILEGE CNP-ISS

VISA CAN CI01 CONSUMER INDUSTRY 1 NNSS-CREDIT

VISA CAN CI01 CONSUMER INDUSTRY 1 NNSS-FULL CHIP-CREDIT

Page 127: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA CAN CI02 CONSUMER INDUSTRY 1 ISS-CREDIT

VISA CAN CI02 CONSUMER INDUSTRY 1 ISS-FULL CHIP-CREDIT

VISA CAN CI03 CONSUMER INDUSTRY 2 NNSS-CREDIT

VISA CAN CI03 CONSUMER INDUSTRY 2 NNSS-FULL CHIP-CREDIT

VISA CAN CI04 CONSUMER INDUSTRY 2 ISS-CREDIT

VISA CAN CI04 CONSUMER INDUSTRY 2 ISS-FULL CHIP-CREDIT

VISA CAN CI17 INDUSTRY 1-NNSS-DEBIT

VISA CAN CI18 INDUSTRY 1-ISS-DEBIT

VISA CAN CI19 INDUSTRY 2-NNSS-DEBIT

VISA CAN CI20 INDUSTRY 2-ISS-DEBIT

VISA CAN CI21 INDUSTRY 1-NNSS-PREPAID

VISA CAN CI21 INDUSTRY 1-NNSS-FULL CHIP-PREPAID

VISA CAN CI22 INDUSTRY 1-ISS-PREPAID

VISA CAN CI22 INDUSTRY 1-ISS-FULL CHIP-PREPAID

VISA CAN CI23 INDUSTRY 2-NNSS-PREPAID

VISA CAN CI23 INDUSTRY 2-NNSS-FULL CHIP-PREPAID

VISA CAN CI24 INDUSTRY 2-ISS-PREPAID

VISA CAN CI24 INDUSTRY 2-ISS-FULL CHIP-PREPAID

VISA CAN CI25 CHIP-CONSUMER INDUSTRY 1-CREDIT

VISA CAN CI26 CHIP-CONSUMER INDUSTRY 1-ISS-CREDIT

VISA CAN CI27 CHIP-CONSUMER INDUSTRY 2-CREDIT

VISA CAN CI28 CHIP-CONSUMER INDUSTRY 2-ISS-CREDIT

VISA CAN CI31 CONSUMER EVERYDAY NEEDS-NNSS-CREDIT

VISA CAN CI32 CONSUMER EVERYDAY NEEDS-ISS-CREDIT

VISA CAN CI33 EVERYDAY NEEDS-NNSS-PREPAID

VISA CAN CI34 EVERYDAY NEEDS-ISS-PREPAID

VISA CAN CI35 CONSUMER EVERYDAY NEEDS-NNSS-CREDIT

VISA CAN CI36 CONSUMER EVERYDAY NEEDS-ISS-CREDIT

VISA CAN CI37 EVERYDAY NEEDS-NNSS-PREPAID

VISA CAN CI38 EVERYDAY NEEDS-ISS-PREPAID

VISA CAN CI41 CHIP INDUSTRY 1-DEBIT

VISA CAN CI41 INDUSTRY 1-NNSS-FULL CHIP-DEBIT

VISA CAN CI42 CHIP-INDUSTRY 1-ISS-DEBIT

VISA CAN CI42 INDUSTRY 1-ISS-FULL CHIP-DEBIT

VISA CAN CI43 CHIP-INDUSTRY 2-DEBIT

VISA CAN CI43 CHIP-INDUSTRY 2-NNSS-FULL CHIP-DEBIT

Page 128: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA CAN CI44 CHIP-INDUSTRY 2-SS-DEBIT

VISA CAN CI44 INDUSTRY 2-ISS-FULL CHIP-DEBIT

VISA CAN CI45 CHIP INDUSTRY 1-PREPAID

VISA CAN CI46 CHIP-INDUSTRY 1-ISS-PREPAID

VISA CAN CI47 CHIP-INDUSTRY 2-PREPAID

VISA CAN CI48 CHIP-INDUSTRY 2-ISS-PREPAID

VISA CAN CP07 CONSUM PERF INCENTIVE TIER 1-ISS-FULL CHIP-CREDIT

VISA CAN CP07 CONSUM PERF INCENTIVE TIER 1-ISS-CREDIT

VISA CAN CP08 CONSUM PERF INCENTIVE TIER 1-NNSS-FULL CHIP-CREDIT

VISA CAN CP08 CONSUM PERF INCENTIVE TIER 1-NNSS-CREDIT

VISA CAN CP09 CONSUM PERF INCENTIVE TIER 2-ISS-FULL CHIP-CREDIT

VISA CAN CP09 CONSUM PERF INCENTIVE TIER 2-ISS-CREDIT

VISA CAN CP10 CONSUM PERF INCENTIVE TIER 2-NNSS-FULL CHIP-CREDIT

VISA CAN CP10 CONSUM PERF INCENTIVE TIER 2 NNSS-CREDIT

VISA CAN CP19 PERFORMANCE INC TIER 1-ISS-DEBIT

VISA CAN CP20 PERFORMANCE INC TIER 1-NNSS-DEBIT

VISA CAN CP21 PERFORMANCE INC TIER 2-ISS-DEBIT

VISA CAN CP22 PERFORMANCE INC TIER 2-NNSS-DEBIT

VISA CAN CP25 PERFORMANCE INC TIER 1-ISS-PREPAID

VISA CAN CP25 PERFORMANCE INC TIER 1-ISS-FULL CHIP-PREPAID

VISA CAN CP26 PERFORMANCE INC TIER 1-NNSS-PREPAID

VISA CAN CP26 PERFORMANCE INC TIER 1-NNSS-FULL CHIP-PREPAID

VISA CAN CP27 PERFORMANCE INC TIER 2-ISS-PREPAID

VISA CAN CP27 PERFORMANCE INC TIER 2-ISS-FULL CHIP-PREPAID

VISA CAN CP28 PERFORMANCE INC TIER 2-NNSS-PREPAID

VISA CAN CP28 PERFORMANCE INC TIER 2-NNSS-FULL CHIP-PREPAID

VISA CAN CP37 CHIP-CONSUMER PERF INCENTIVE TIER 1-CREDIT

VISA CAN CP38 CHIP-CONSUMER PERF INCENTIVE TIER 1-ISS-CREDIT

VISA CAN CP39 CHIP-CONSUMER PERF INCENTIVE TIER 2-CREDIT

VISA CAN CP40 CHIP-CONSUMER PERF INCENTIVE TIER 2-ISS-CREDIT

VISA CAN CP61 CHIP-PERFORMANCE INCENTIVE TIER 1-NNSS-DEBIT

VISA CAN CP61 PERF INCENTIVE TIER 1-NNSS-FULL CHIP-DEBIT

VISA CAN CP62 CHIP-PERFORMANCE INCENTIVE TIER 1-ISS-DEBIT

VISA CAN CP62 PERF INCENTIVE TIER 1-ISS-FULL CHIP-DEBIT

VISA CAN CP63 CHIP-PERFORMANCE INCENTIVE TIER 2-NNSS-DEBIT

VISA CAN CP63 PERF INCENTIVE TIER 2-NNSS-FULL CHIP-DEBIT

Page 129: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA CAN CP64 CHIP-PERFORMANCE INCENTIVE TIER 2-ISS-DEBIT

VISA CAN CP64 PERF INCENTIVE TIER 2-ISS-FULL CHIP-DEBIT

VISA CAN CP67 CHIP-PERFORMANCE INCENTIVE TIER 1-NNSS-PREPAID

VISA CAN CP68 CHIP-PERFORMANCE INCENTIVE TIER 1-ISS-PREPAID

VISA CAN CP69 CHIP-PERFORMANCE INCENTIVE TIER 2-NNSS-PREPAID

VISA CAN CP70 CHIP-PERFORMANCE INCENTIVE TIER 2-ISS-PREPAID

VISA CAN CS01 STAND-CONSUMER-NNSS

VISA CAN CS01 STAND-CONSUMER-NNSS-CHIP

VISA CAN CS02 STAND-CONSUMER-ISS

VISA CAN CS02 STAND-CONSUMER-ISS-CHIP

VISA CAN CS09 STAND-DEBIT

VISA CAN CS09 STAND-NNSS-DEBIT

VISA CAN CS10 STAND-PREPAID

VISA CAN CS10 STAND-NNSS-CHIP-PREPAID

VISA CAN CS11 STAND-ISS-DEBIT

VISA CAN CS12 STAND-ISS-PREPAID

VISA CAN CS12 STAND-ISS-CHIP-PREPAID

VISA CAN C301 NSR-CONSUMER-NNSS

VISA CAN C302 NSR-CONSUMER-ISS

VISA CAN C309 NSR-DEBIT

VISA CAN C310 NSR-PREPAID

VISA CAN C311 NSR-ISS-DEBIT

VISA CAN C312 NSR-ISS-PREPAID

VISA CAN DE01 ELECTR-CONSUMER-NON CHIP-CREDIT

VISA CAN DE02 ELECTR-CONSUMER-ISS-NON CHIP-CREDIT

VISA CAN DE11 ELECTR-NNSS-NON CHIP-PREPAID

VISA CAN DE12 ELECTR-ISS-NON CHIP-PREPAID

VISA CAN DE21 CHIP ELECTR-NNSS-PARTIAL CHIP-DEBIT

VISA CAN DE22 ELECTR-ISS-PARTIAL CHIP-DEBIT

VISA CAN DE30 EMERGING SEG-NNSS-FULL CHIP

VISA CAN DE31 CONS EMERGING SEG-NNSS-FULL CHIP-CREDIT

VISA CAN DE32 INFINITE EMERGING SEG-NNSS-FULL CHIP-CREDIT

VISA CAN DE40 EMERGING SEG-ISS-FULL CHIP-DEBIT

VISA CAN DE41 CONS EMERGING SEG-ISS-FULL CHIP

VISA CAN DE42 INFINITE EMERGING SEG-ISS-FULL CHIP

VISA CAN DE46 CONS ELECTR EMERGING SEG-NNSS-PREPAID

Page 130: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA CAN DE47 CONS ELECTR EMERGING SEG-ISS-PREPAID

VISA CAN DF01 STAND-INFINITE-NNSS-CREDIT

VISA CAN DF02 STAND-INFINITE-ISS-CREDIT

VISA CAN DF07 ELECTR-INFINITE-NNSS-NON CHIP-CREDIT

VISA CAN DF08 ELECTR-INFINITE-ISS-NON CHIP-CREDIT

VISA CAN DF13 INFINITE INDUSTRY 1-NNSS-NON CHIP-CREDIT

VISA CAN DF14 INFINITE INDUSTRY 1-ISS-NON CHIP-CREDIT

VISA CAN DF15 INFINITE INDUSTRY 2-NNSS-NON CHIP-CREDIT

VISA CAN DF16 INFINITE INDUSTRY 2-ISS-NON CHIP-CREDIT

VISA CAN DF17 INFINITE EVERYDAY NEEDS-NNSS

VISA CAN DF18 INFINITE EVERYDAY NEEDS-ISS

VISA CAN DF19 INFINITE EVERYDAY NEEDS-NNSS

VISA CAN DF20 INFINITE EVERYDAY NEEDS-ISS

VISA CAN DF21 INFINITE PERF INC TIER 1-ISS-NON CHIP-CREDIT

VISA CAN DF22 INFINITE PERF INC TIER 1-NNSS-NON CHIP-CREDIT

VISA CAN DF23 INFINITE PERF INC TIER 2-ISS-NON CHIP-CREDIT

VISA CAN DF24 INFINITE PERF INC TIER 2-NNSS-NON CHIP-CREDIT

VISA CAN DF63 INFINITE PRIVILEGE CONS STAND-NNSS-NON CHIP

VISA CAN DF64 INFINITE PRIVILEGE CONS STAND-ISS-NON CHIP

VISA CAN DF65 INFINITE PRIVILEGE CONSELECTR-NNSS-NON CHIP

VISA CAN DF66 INFINITE PRIVILEGE CONS ELECTR-ISS-NON CHIP

VISA CAN DF67 INFINITE PRIVILEGE CONS PERF 1-NNSS-NON CHIP

VISA CAN DF68 INFINITE PRIVILEGE CONS PERF 1-ISS-NON CHIP

VISA CAN DF69 INFINITE PRIVILEGE CONS PERF 2-NNSS-NON CHIP

VISA CAN DF70 INFINITE PRIVILEGE CONS PERF 2-ISS-NON CHIP

VISA CAN DF73 INFINITE PRIVILEGE CONS INDUS 1-NNSS-NON CHIP

VISA CAN DF74 INFINITE PRIVILEGE CONS INDUS 1-ISS-NON CHIP

VISA CAN DF75 INFINITE PRIVILEGE CONS INDUS 2-NNSS-NON CHIP

VISA CAN DF76 INFINITE PRIVILEGE CONS INDUS 2-ISS-NON CHIP

VISA CAN DF79 INFINITE PRIVILEGE CONS EMERG-NNSS-NON CHIP

VISA CAN DF80 INFINITE PRIVILEGE CONS EMERG-ISS-NON CHIP

VISA CAN DF93 INFINITE PRIVILEGE EVERYDAY NEEDS-NNSS

VISA CAN DF94 INFINITE PRIVILEGE EVERYDAY NEEDS-ISS

VISA CAN DF95 INFINITE PRIVILEGE EVERYDAY NEEDS-NNSS

VISA CAN DF96 INFINITE PRIVILEGE EVERYDAY NEEDS-ISS

VISA CAN DI01 CONSUMER INDUSTRY 1 NNSS-NON CHIP-CREDIT

Page 131: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA CAN DI02 CONSUMER INDUSTRY 1-ISS-NON CHIP-CREDIT

VISA CAN DI03 CONSUMER INDUSTRY 2-NNSS-NON CHIP-CREDIT

VISA CAN DI04 CONSUMER INDUSTRY 2-ISS-NON CHIP-CREDIT

VISA CAN DI21 INDUSTRY 1-NNSS-NON CHIP-PREPAID

VISA CAN DI22 INDUSTRY 1-ISS-NON CHIP-PREPAID

VISA CAN DI23 INDUSTRY 2-NNSS-NON CHIP-PREPAID

VISA CAN DI24 PINDUSTRY 2-ISS-NON CHIP-PREPAID

VISA CAN DI31 CONSUMER EVERYDAY NEEDS-NNSS-CREDIT

VISA CAN DI32 CONSUMER EVERYDAY NEEDS-ISS-CREDIT

VISA CAN DI33 EVERYDAY NEEDS-NNSS-PREPAID

VISA CAN DI34 EVERYDAY NEEDS-ISS-PREPAID

VISA CAN DI35 CONSUMER EVERYDAY NEEDS-NNSS-CREDIT

VISA CAN DI36 CONSUMER EVERYDAY NEEDS-ISS-CREDIT

VISA CAN DI37 EVERYDAY NEEDS-NNSS-PREPAID

VISA CAN DI38 EVERYDAY NEEDS-ISS-PREPAID

VISA CAN DI41 INDUSTRY 1-NNSS-PARTIAL CHIP-DEBIT

VISA CAN DI42 INDUSTRY 1-ISS-PARTIAL CHIP-DEBIT

VISA CAN DI43 CHIP-INDUSTRY 2-NNSS-PARTIAL CHIP-DEBIT

VISA CAN DI44 INDUSTRY 2-ISS-PARTIAL CHIP-DEBIT

VISA CAN DP07 CONSUMER PERF INCENTIVE TR 1-ISS-NON CHIP-CREDIT

VISA CAN DP08 CONSUMER PERF INCENTIVE TR 1-NNSS-NON CHIP-CREDIT

VISA CAN DP09 CONSUMER PERF INCENTIVE TR 2-ISS-NON CHIP-CREDIT

VISA CAN DP10 CONSUMER PERF INCENTIVE TR 2-NNSS-NON CHIP-CREDIT

VISA CAN DP25 PERFORMANCE INCENTIVE TR 1-ISS-NON CHIP-PREPAID

VISA CAN DP26 PERFORMANCE INCENTIVE TR 1-NNSS-NON CHIP-PREPAID

VISA CAN DP27 PERFORMANCE INCENTIVE TR 2-ISS-NON CHIP-PREPAID

VISA CAN DP28 PERFORMANCE INCENTIVE TR 2-NNSS-NON CHIP-PREPAID

VISA CAN DP61 PERFORMANCE INCENTIVE TR 1-NNSS-PARTIAL CHIP-DEBIT

VISA CAN DP62 PERFORMANCE INCENTIVE TR 1-ISS-PARTIAL CHIP-DEBIT

VISA CAN DP63 PERFORMANCE INCENTIVE TR 2-NNSS-PARTIAL CHIP-DEBIT

VISA CAN DP64 PERFORMANCE INCENTIVE TR 2-ISS-PARTIAL CHIP-DEBIT

VISA CAN DS01 STAND-CONSUMER-NNSS

VISA CAN DS02 STAND-CONSUMER-ISS

VISA CAN DS10 STAND-NNSS-PREPAID

VISA CAN DS12 STAND-ISS-PREPAID

VISA CAN EE01 ELECTR-CONSUMER-PARTIAL CHIP-CREDIT

Page 132: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA CAN EE02 ELECTR-CONSUMER-ISS-PARTIAL CHIP-CREDIT

VISA CAN EE11 ELECTR-NNSS-PARTIAL CHIP-PREPAID

VISA CAN EE12 ELECTR-ISS-PARTIAL CHIP-PREPAID

VISA CAN EE30 EMERGING SEG-NNSS-PARTIAL CHIP-DEBIT

VISA CAN EE31 CONSUMER EMERGING SEG-NNSS-NON CHIP-CREDIT

VISA CAN EE32 INFINITE EMERGING SEG-NNSS-NON CHIP-CREDIT

VISA CAN EE40 EMERGING SEG-ISS-PARTIAL CHIP-DEBIT

VISA CAN EE41 CONSUMER EMERGING SEG-ISS-NON CHIP-CREDIT

VISA CAN EE42 INFINITE EMERGING SEG-ISS-NON CHIP-CREDIT

VISA CAN EE46 CONSUMER ELECTR EMERGING SEGMENTNNSS-PREPAID

VISA CAN EE47 CONSUMER ELECTR EMERGING SEGMENTISS-PREPAID

VISA CAN EF07 ELECTR-INFINITE-NNSS-PARTIAL CHIP-CREDIT

VISA CAN EF08 ELECTR-INFINITE-ISS-PARTIAL CHIP-CREDIT

VISA CAN EF13 INFINITE INDUSTRY 1-NNSS-PART CHIP-CREDIT

VISA CAN EF14 INFINITE INDUSTRY 1-ISS-PART CHIP-CREDIT

VISA CAN EF15 INFINITE INDUSTRY 2-NNSS-PART CHIP-CREDIT

VISA CAN EF16 INFINITE INDUSTRY 2-ISS-PART CHIP-CREDIT

VISA CAN EF17 INFINITE EVERYDAY NEEDS-NNSS

VISA CAN EF18 INFINITE EVERYDAY NEEDS-ISS

VISA CAN EF19 INFINITE EVERYDAY NEEDS-NNSS

VISA CAN EF20 INFINITE EVERYDAY NEEDS-ISS

VISA CAN EF21 INFINITE PERF INC TIER 1-ISS-PART CHIP-CREDIT

VISA CAN EF22 INFINITE PERF INC TIER 1-NNSS-PART CHIP-CREDIT

VISA CAN EF23 INFINITE PERF INC TIER 2-ISS-PART CHIP-CREDIT

VISA CAN EF24 INFINITE PERF INC TIER 2-NNSS-PART CHIP-CREDIT

VISA CAN EF65 INFINITE PRIVILEGE CONS ELEC-NNSS-PART CHIP

VISA CAN EF66 INFINITE PRIVILEGE CONS ELEC-ISS-PART CHIP

VISA CAN EF67 INFINITE PRIVILEGE CONS PERF 1-NNSS-PART CHIP

VISA CAN EF68 INFINITE PRIVILEGE CONS PERF 1-ISS-PART CHIP

VISA CAN EF69 INFINITE PRIVILEGE CONS PERF 2-NNSS-PART CHIP

VISA CAN EF70 INFINITE PRIVILEGE CONS PERF 2-ISS-PART CHIP

VISA CAN EF73 INFINITE PRIVILEGE CONS INDUS 1-NNSS-PART CHIP

VISA CAN EF74 INFINITE PRIVILEGE CONS INDUS 1-ISS-PART CHIP

VISA CAN EF75 INFINITE PRIVILEGE CONS INDUS 2-NNSS-PART CHIP

VISA CAN EF76 INFINITE PRIVILEGE CONS INDUS 2-ISS-PART CHIP

VISA CAN EF79 INFINITE PRIVILEGE CONS EMERGING-NNSS-NON CHIP

Page 133: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA CAN EF80 INFINITE PRIVILEGE CONS EMERGING-ISS-NON CHIP

VISA CAN EF93 INFINITE PRIVILEGE EVERYDAY NEEDS-NNSS

VISA CAN EF94 INFINITE PRIVILEGE EVERYDAY NEEDS-ISS

VISA CAN EF95 INFINITE PRIVILEGE EVERYDAY NEEDS-NNSS

VISA CAN EF96 INFINITE PRIVILEGE EVERYDAY NEEDS-ISS

VISA CAN EI01 CONSUMER INDUSTRY 1 NNSS-PARTIAL CHIP-CREDIT

VISA CAN EI02 CONSUMER INDUSTRY 1 ISS-PARTIAL CHIP-CREDIT

VISA CAN EI03 CONSUMER INDUSTRY 2 NNSS-PARTIAL CHIP-CREDIT

VISA CAN EI04 CONSUMER INDUSTRY 2 ISS-PARTIAL CHIP-CREDIT

VISA CAN EI21 INDUSTRY 1-NNSS-PARTIAL CHIP-PREPAID

VISA CAN EI22 INDUSTRY 1-ISS-PARTIAL CHIP-PREPAID

VISA CAN EI23 INDUSTRY 2-NNSS-PARTIAL CHIP-PREPAID

VISA CAN EI24 INDUSTRY 2-ISS-PARTIAL CHIP-PREPAID

VISA CAN EI31 CONSUMER EVERYDAY NEEDS-NNSS-CREDIT

VISA CAN EI32 CONSUMER EVERYDAY NEEDS-ISS-CREDIT

VISA CAN EI33 EVERYDAY NEEDS-NNSS-PREPAID

VISA CAN EI34 EVERYDAY NEEDS-ISS-PREPAID

VISA CAN EI35 CONS EVERYDAY NEEDS-NNSS-CREDIT

VISA CAN EI36 CONS EVERYDAY NEEDS-ISS-CREDIT

VISA CAN EI37 EVERYDAY NEEDS-NNSS-PREPAID

VISA CAN EI38 EVERYDAY NEEDS-ISS-PREPAID

VISA CAN EI51 CONSUMER INDUSTRY 1 NNSS-PART CHIP-CREDIT

VISA CAN EP07 CONSUMER PERFORM INC TIER 1-ISS-PART CHIP-CREDIT

VISA CAN EP08 CONSUMER PERFORM INC TIER 1-NNSS-PART CHIP-CREDIT

VISA CAN EP09 CONSUMER PERFORM INC TIER 2-ISS-PART CHIP-CREDIT

VISA CAN EP10 CONSUMER PERFORM INC TIER 2 NNSS-PART CHIP-CREDIT

VISA CAN EP25 PERFORMANCE INCENT TIER 1-ISS-PART CHIP-PREPAID

VISA CAN EP26 PERFORMANCE INCENT TIER 1-NNSS-PART CHIP-PREPAID

VISA CAN EP27 PERFORMANCE INCENT TIER 2-ISS-PART CHIP-PREPAID

VISA CAN EP28 PERFORMANCE INCENT TIER 2-NNSS-PART CHIP-PREPAID

VISA CAN EP63 PERFORMANCE INCENT TIER 2-NNSS-PART CHIP-DEBIT

VISA CAN EP64 PERFORMANCE INCENT TIER 2-ISS-PART CHIP-DEBIT

VISA CAN FE30 EMERGING SEG-NNSS-RECURRING PAYMENT-DEBIT

VISA CAN FE31 CONSUMER EMERGING SEG-NNSS-PARTIAL CHIP-CREDIT

VISA CAN FE32 INFINITE EMERGING SEG-NNSS-PARTIAL CHIP-CREDIT

VISA CAN FE40 EMERGING SEG-ISS-RECURRING PAYMENT-DEBIT

Page 134: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA CAN FE41 CONSUMER EMERGING SEG-ISS-PARTIAL CHIP-CREDIT

VISA CAN FE42 INFINITE EMERGING SEG-ISS-PARTIAL CHIP-CREDIT

VISA CAN FE46 CONSUMER ELECTR EMERGING SEG-NNSS-PREPAID

VISA CAN FE47 CONSUMER ELECTR EMERGING SEG-ISS-PREPAID

VISA CAN FF79 INFINITE PRIVILEGE CONS EMERGING-NNSS-PART CHIP

VISA CAN FF80 INFINITE PRIVILEGE CONS EMERGING-ISS-PARTCHIP

VISA CAN GE30 EMERGING SEG-NNSS-STANDARD-DEBIT

VISA CAN GE31 CONSUMER EMERG SEG-NNSS-RECURRING PAY-CREDIT

VISA CAN GE32 INFINITE EMERGING SEG-NNSS-RECURRING PAY-CREDIT

VISA CAN GE40 EMERGING SEG-ISS-STAND-DEBIT

VISA CAN GE41 CONSUMER EMERGING SEG-ISS-RECURRING PAY-CREDIT

VISA CAN GE42 INFINITE EMERGING SEG-ISS-RECURRING PAY-CREDIT

VISA CAN GE46 CONSUMER ELECTR EMERGING SEG-NNSS-PREPAID

VISA CAN GE47 CONSUMER ELECTR EMERGING SEG-ISS-PREPAID

VISA CAN GF79 INFINITE PRIVILEGE CONS EMERGING-NNSS-RECURRING

VISA CAN GF80 INFINITE PRIVILEGE CONS EMERGING-ISS-RECURRING

VISA CAN HE30 EMERGING SEGMENT-NNSS-STAND-DEBIT

VISA CAN HE31 CONSUMER EMERGING SEGMENT-NNSS-STAND-CREDIT

VISA CAN HE32 INFINITE EMERGING SEGMENT-NNSS-STAND-CREDIT

VISA CAN HE40 EMERGING SEGMENT-ISS-STAND-DEBIT

VISA CAN HE41 CONSUMER EMERGING SEGMENT-ISS-STAND-CREDIT

VISA CAN HE42 INFINITE EMERGING SEGMENT-ISS-STAND-CREDIT

VISA CAN HE46 CONS ELECTR EMERGING SEGMENT-NNSS-PREPAID

VISA CAN HE47 CONS ELECTR EMERGING SEGMENT-ISS-PREPAID

VISA CAN HF79 INFINITE PRIVILEGE CONS EMERGING-NNSS-STAND

VISA CAN HF80 INFINITE PRIVILEGE CONS EMERGING-ISS-STAND

VISA CAN PB01 VPP-RECURRING PAYMENT-CONSUMER-CREDIT

VISA CAN PB01 VPP-RECURRING PAYMENT-CONSUMER-NNSS-CREDIT

VISA CAN PB02 VPP-RECURRING PAYMENT-CONSUMER-ISS-CREDIT

VISA CAN PB09 VPP-RECURRING PAYMENT-DEBIT

VISA CAN PB09 VPP-RECURRING PAYMENT-NNSS-DEBIT

VISA CAN PB10 VPP-RECURRING PAYMENT-ISS-DEBIT

VISA CAN PB11 VPP-RECURRING PAYMENT-PREPAID

VISA CAN PB11 VPP-RECURRING PAYMENT-PNNSS-PREPAID

VISA CAN PB12 VPP-RECURRING PAYMENT-ISS-PREPAID

VISA CAN PC10 VPP-CHIP-DEBIT

Page 135: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA CAN PC10 VPP-CHIP-NNSS-DEBIT

VISA CAN PC12 VPP-CHIP-ISS-DEBIT

VISA CAN PC13 VPP-CONSUMER-CNP-NNSS-CREDIT

VISA CAN PC14 VPP-CONSUMER-CNP-ISS-CREDIT

VISA CAN PC15 VPP-CNP-NNSS-PREPAID

VISA CAN PC16 VPP-CNP-ISS-PREPAID

VISA CAN PE01 VPP-ELECTR-CONSUMER-CREDIT

VISA CAN PE01 VPP-NON-CHIP ELECTR-CONSUMER-CREDIT

VISA CAN PE02 VPP-ELECTR-CONSUMER-ISS-CREDIT

VISA CAN PE02 VPP-NON-CHIP ELECTR-CONS-ISS-CREDIT

VISA CAN PE11 VPP-ELECTRC-NNSS-PREPAID

VISA CAN PE11 VPP-NON-CHIP ELECTR-PREPAID

VISA CAN PE12 VPP-ELECTRONIC-ISS-PREPAID

VISA CAN PE12 VPP-NON-CHIP ELECTR-ISS-PREPAID

VISA CAN PE21 VPP-CHIP ELECTR-DEBIT

VISA CAN PE21 VPP-CHIP ELECTR-NNSS-DEBIT

VISA CAN PE22 VPP-CHIP ELECTR-ISS-DEBIT

VISA CAN PE22 VPP-ELECTR-ISS-DEBIT

VISA CAN PE30 VPP-EMERGING SEGMENT-NNSS-DEBIT

VISA CAN PE31 VPP-CONSUMER EMERGING SEGMENT-NNSS-CREDIT

VISA CAN PE32 VPP-INFINITE EMERGING SEGMENT-NNSS-CREDIT

VISA CAN PE40 VPP-EMERGING SEGMENT-ISS-DEBIT

VISA CAN PE41 VPP-CONSUMER EMERGING SEGMENT-ISS-CREDIT

VISA CAN PE42 VPP-INFINITE EMERGING SEGMENT-ISS-CREDIT

VISA CAN PE46 VPP-CONS ELECTR EMERGING SEG-NNSS-PREPAID

VISA CAN PE47 VPP-CONS ELECTR EMERGING SEG-ISS-PREPAID

VISA CAN PF01 VPP-STANDARD-INFINITE-CREDIT

VISA CAN PF01 VPP-STANDARD-INFINITE-NNSS-CREDIT

VISA CAN PF02 VPP-STANDARD-INFINITE-ISS-CREDIT

VISA CAN PF07 VPP-ELECTRONIC-INFINITE-NNSS-CREDIT

VISA CAN PF07 VPP-NON-CHIP ELECTR-INFINITE-CREDIT

VISA CAN PF08 VPP-ELECTRONIC-INFINITE-ISS-CREDIT

VISA CAN PF08 VPP-NON-CHIP ELECTR-INFINITE-ISS-CREDIT

VISA CAN PF11 VPP-RECURRING PAYMENT-INFINITE--CREDIT

VISA CAN PF11 VPP-RECURRING PAYMENT-INFINITE-NNSS-CREDIT

VISA CAN PF12 VPP-RECURRING PAYMENT-INFINITE-ISS-CREDIT

Page 136: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA CAN PF13 VPP-INFINITE INDUSTRY 1-NNSS-CREDIT

VISA CAN PF14 VPP-INFINITE INDUSTRY 1-ISS-CREDIT

VISA CAN PF15 VPP-INFINITE INDUSTRY 2-NNSS-CREDIT

VISA CAN PF16 VPP-INFINITE INDUSTRY 2-ISS-CREDIT

VISA CAN PF17 VPP-INFINITE EVERYDAY NEEDS-NNSS

VISA CAN PF18 VPP-INFINITE EVERYDAY NEEDS-ISS

VISA CAN PF19 VPP-INFINITE EVERYDAY NEEDS-NNSS

VISA CAN PF20 VPP-INFINITE EVERYDAY NEEDS-ISS

VISA CAN PF21 VPP-INFINITE PERF INCENTIVE TIER 1-ISS-CREDIT

VISA CAN PF22 VPP-INFINITE PERF INCENTIVE TIER 1-NNSS-CREDIT

VISA CAN PF23 VPP-INFINITE PERF INCENTIVE TIER 2-ISS-CREDIT

VISA CAN PF24 VPP-INFINITE PERF INCENTIVE TIER 2-NNSS-CREDIT

VISA CAN PF27 VPP-INFINITE CNP-NNSS

VISA CAN PF28 VPP-INFINITE CNP-ISS

VISA CAN PF63 VPP-INFINITE PRIVILEGE CONS STAND-NNSS

VISA CAN PF64 VPP-INFINITE PRIVILEGE CONS STAND-ISS

VISA CAN PF65 VPP-INFINITE PRIVILEGE CONS ELECTR-NNSS

VISA CAN PF66 VPP-INFINITE PRIVILEGE CONS ELECTR-ISS

VISA CAN PF67 VPP-INFINITE PRIVILEGE CONS PERF 1-NNSS

VISA CAN PF68 VPP-INFINITE PRIVILEGE CONS PERF 1-ISS

VISA CAN PF69 VPP-INFINITE PRIVILEGE CONS PERF 2-NNSS

VISA CAN PF70 VPP-INFINITE PRIVILEGE CONS PERF 2-ISS

VISA CAN PF73 VPP-INFINITE PRIV CONS INDUST 1-NNSS-FULL CHIP

VISA CAN PF74 VPP-INFINITE PRIV CONS INDUST 1-ISS-FULL CHIP

VISA CAN PF75 VPP-INFINITE PRIV CONS INDUST 2-NNSS-FULL CHIP

VISA CAN PF76 VPP-INFINITE PRIV CONS INDUST 2-ISS-FULL CHIP

VISA CAN PF77 VPP-INFINITE PRIVILEGE CONSUMER RECURRING-NNSS

VISA CAN PF78 VPP-INFINITE PRIVILEGE CONSUMER RECURRING-ISS

VISA CAN PF93 VPP-INFINITE PRIVILEGE EVERYDAY NEEDS-NNSS

VISA CAN PF94 VPP-INFINITE PRIVILEGE EVERYDAY NEEDS-ISS

VISA CAN PF95 VPP-INFINITE PRIVILEGE EVERYDAY NEEDS-NNSS

VISA CAN PF96 VPP-INFINITE PRIVILEGE EVERYDAY NEEDS-ISS

VISA CAN PF97 VPP-INFINITE PRIVILEGE CNP-NNSS

VISA CAN PF98 VPP-INFINITE PRIVILEGE CNP, ISS

VISA CAN PI01 VPP-CONSUMER INDUSTRY 1-NNSS-CREDIT

VISA CAN PI02 VPP-CONSUMER INDUSTRY 1-ISS-CREDIT

Page 137: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA CAN PI03 VPP-CONSUMER INDUSTRY 2-NNSS-CREDIT

VISA CAN PI04 VPP-CONSUMER INDUSTRY 2-ISS-CREDIT

VISA CAN PI21 VPP-INDUSTRY 1-NNSS-PREPAID

VISA CAN PI22 VPP-INDUSTRY 1-ISS-PREPAID

VISA CAN PI23 VPP-INDUSTRY 2-NNSS-PREPAID

VISA CAN PI24 VPP-INDUSTRY 2-ISS-PREPAID

VISA CAN PI31 VPP-CONSUMER EVERYDAY NEEDS-NNSS-CREDIT

VISA CAN PI32 VPP-CONSUMER EVERYDAY NEEDS-ISS-CREDIT

VISA CAN PI33 VPP-EVERYDAY NEEDS-NNSS-PREPAID

VISA CAN PI34 VPP-EVERYDAY NEEDS-ISS-PREPAID

VISA CAN PI35 VPP-CONSUMER EVERYDAY NEEDS-NNSS-CREDIT

VISA CAN PI36 VPP-CONSUMER EVERYDAY NEEDS-ISS-CREDIT

VISA CAN PI37 VPP-EVERYDAY NEEDS-NNSS-PREPAID

VISA CAN PI38 VPP-EVERYDAY NEEDS-ISS-PREPAID

VISA CAN PI41 VPP-INDUSTRY 1-NNSS-DEBIT

VISA CAN PI41 VPP-CHIP-INDUSTRY 1-DEBIT

VISA CAN PI42 VPP-CHIP-INDUSTRY 1-ISS-DEBIT

VISA CAN PI42 VPP-INDUSTRY 1-ISS-DEBIT

VISA CAN PI43 VPP-CHIP-INDUSTRY 2-DEBIT

VISA CAN PI43 VPP-CHIP-INDUSTRY 2-NNSS-DEBIT

VISA CAN PI44 VPP-INDUSTRY 2-ISS-DEBIT

VISA CAN PI44 VPP-CHIP-INDUSTRY 2-ISS-DEBIT

VISA CAN PP07 VPP-CONSUMER PERF INCENTIVE TIER 1-ISS-CREDIT

VISA CAN PP08 VPP-CONSUMER PERF INCENTIVE TIER 1-NNSS-CREDIT

VISA CAN PP09 VPP-CONSUMER PERF INCENTIVE TIER 2-ISS

VISA CAN PP10 VPP-CONSUMER PERF INCENTIVE TIER 2-NNSS

VISA CAN PP25 VPP-PERFORMANCE INCENTIVE TIER 1-ISS-PREPAID

VISA CAN PP26 VPP-PERFORMANCE INCENTIVE TIER 1-NNSS-PREPAID

VISA CAN PP27 VPP-PERFORMANCE INCENTIVE TIER 2-ISS-PREPAID

VISA CAN PP28 VPP-PERFORMANCE INCENTIVE TIER 2-NNSS-PREPAID

VISA CAN PP61 VPP-CHIP-PERF INCENTIVE TIER 1-NNSS-DEBIT

VISA CAN PP61 VPP-PERFORMANCE INCENTIVE TIER 1-NNSS-DEBIT

VISA CAN PP62 VPP-CHIP-PERFINCENTIVE TIER 1-ISS-DEBIT

VISA CAN PP62 VPP-PERFORMANCE INCENTIVE TIER 1-ISS-DEBIT

VISA CAN PP63 VPP-CHIP-PERF INCENTIVE TIER 2-NNSS-DEBIT

VISA CAN PP63 VPP-PERFORMANCE INCENTIVE TIER 2-NNSS-DEBIT

Page 138: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA CAN PP64 VPP-CHIP-PERF INCENTIVE TIER 2-ISS-DEBIT

VISA CAN PP64 VPP-PERFORMANCE INCENTIVE TIER 2-ISS-DEBIT

VISA CAN PS01 VPP-STAND-CONSUMER-NNSS

VISA CAN PS02 VPP-STAND-CONSUMER-ISS

VISA CAN PS09 VPP-STAND-DEBIT

VISA CAN PS09 VPP-STAND-NNSS-DEBIT

VISA CAN PS10 VPP-STAND-PREPAID

VISA CAN PS10 VPP-STAND-NNSS-PREPAID

VISA CAN PS11 VPP-STAND-ISS

VISA CAN PS12 VPP-STAND-ISS-PREPAID

VISA CAN RB03 VPP-RECURRING PAYMT-BUSINESS-CREDIT

VISA CAN RB03 VPP-RECURRING PAYMT-BUSINESS-NNSS-CREDIT

VISA CAN RB04 VPP-RECURRING PAYMT-BUSINESS-ISS-CREDIT

VISA CAN RB05 VPP-RECURRING PAYMT-CORPORATE-CREDIT

VISA CAN RB05 VPP-RECURRING PAYMT-CORPORATE-NNSS-CREDIT

VISA CAN RB06 VPP-RECURRING PAYMT-CORPORATE-ISS-CREDIT

VISA CAN RB07 VPP-RECURRING PAYMT-PURCHASING-CREDIT

VISA CAN RB07 VPP-RECURRING PAYMT-PURCHASING-NNSS-CREDIT

VISA CAN RB08 VPP-RECURRING PAYMT-PURCHASING-ISS-CREDIT

VISA CAN RB09 VPP-RECURRING PAYMENT-DEBIT

VISA CAN RB09 VPP-RECURRING PAYMENT-NNSS-DEBIT

VISA CAN RB10 VPP-RECURRING PAYMENT-ISS-DEBIT

VISA CAN RB11 VPP-RECURRING PAYMENT-PREPAID

VISA CAN RB11 VPP-RECURRING PAYMENT-NNSS-PREPAID

VISA CAN RB12 VPP-RECURRING PAYMENT-ISS-PREPAID

VISA CAN RB13 VPP-COMMERCIAL RECURRING-NNSS-PREPAID

VISA CAN RB14 VPP-COMMERCIAL RECURRING-ISS-PREPAID

VISA CAN RC10 VPP-CHIP-DEBIT

VISA CAN RC10 VPP-CHIP DEBIT NNSS-DEBIT

VISA CAN RC12 VPP-CHIP DEBIT, ISS-DEBIT

VISA CAN RED1 VPP-FUEL ENHANCED DATA-NNSS

VISA CAN RED2 VPP-FUEL ENHANCED DATA-INTL SETTLED

VISA CAN RED3 VPP-B2B ENHANCED DATA LEVEL 2-NNSS

VISA CAN RED4 VPP-B2B ENHANCED DATA LEVEL 2-INTL SETTLED

VISA CAN RED5 VPP-B2B ENHANCED DATA LEVEL 3-NNSS

VISA CAN RED6 VPP-B2B ENHANCED DATA LEVEL 3-INTL SETTLED

Page 139: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA CAN RE03 VPP-ELECTR-BUSINESS-CREDIT

VISA CAN RE03 VPP-NON-CHIP ELECTR-BUSINESS-CREDIT

VISA CAN RE04 VPP-ELECTR-BUSINESS CREDIT-ISS-CREDIT

VISA CAN RE04 VPP-NON-CHIP ELECTR-BUSINESS-ISS-CREDIT

VISA CAN RE05 VPP-ELECTR-CORPORATE-CREDIT

VISA CAN RE05 VPP-NON-CHIP ELECTR-CORPORATE-CREDIT

VISA CAN RE06 VPP-ELECTR-CORPORATE-ISS-CREDIT

VISA CAN RE06 VPP-NON-CHIP ELECTR-CORPORATE-ISS-CREDIT

VISA CAN RE07 VPP-ELECTR-PURCHASING-CREDIT

VISA CAN RE07 VPP-NON-CHIP ELECTR-PURCHASING-CREDIT

VISA CAN RE08 VPP-ELECTR-PURCHASING-ISS-CREDIT

VISA CAN RE08 VPP-NON-CHIP ELECTR-PURCHASING-ISS-CREDIT

VISA CAN RE11 VPP-ELECTR-NNSS-PREPAID

VISA CAN RE11 VPP-NON-CHIP ELECTR-PREPAID

VISA CAN RE12 VPP-ELECTR-ISS-PREPAID

VISA CAN RE12 VPP-NON-CHIP ELECTR-ISS-PREPAID

VISA CAN RE21 VPP-CHIP ELECTR-DEBIT

VISA CAN RE21 VPP-CHIP ELECTR-NNSS-DEBIT

VISA CAN RE22 VPP-CHIP ELECTR-ISS-DEBIT

VISA CAN RE22 VPP-ELECTR-ISS-DEBIT

VISA CAN RE30 VPP-EMERGING SEGMENT-NNSS-DEBIT

VISA CAN RE33 VPP-BUSINESS EMERGING SEG-NNSS-CREDIT

VISA CAN RE34 VPP-CORPORATE EMERGING SEG-NNSS-CREDIT

VISA CAN RE35 VPP-PURCHASING EMERGING SEG-NNSS-CREDIT

VISA CAN RE40 VPP-EMERGING SEGMENT-ISS-DEBIT

VISA CAN RE43 VPP-BUSINESS EMERGING SEG-ISS-CREDIT

VISA CAN RE44 VPP-CORPORATE EMERGING SEG-ISS-CREDIT

VISA CAN RE45 VPP-PURCHASING EMERGING SEG-ISS-CREDIT

VISA CAN RE48 VPP-COMMERCIAL ELECTR-NNSS-PREPAID

VISA CAN RE49 VPP-COMMERCIAL ELECTR-ISS-PREPAID

VISA CAN RE50 VPP-CONSUMER EMERGING SEGMENT-NNSS-PREPAID

VISA CAN RE51 VPP-CONSUMER EMERGING SEGMENT-ISS-PREPAID

VISA CAN RFA1 VPP-INFINITE PRIVILEGE BUSINESS STAND-NNSS

VISA CAN RFA2 VPP-INFINITE PRIVILEGE BUSINESS STAND-ISS

VISA CAN RFA3 VPP-INFINITE PRIVILEGE BUSINESS ELEC-NNSS

VISA CAN RFA4 VPP-INFINITE PRIVILEGE BUSINESS ELEC-ISS

Page 140: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA CAN RFA5 VPP-INFINITE PRIVILEGE BUSINESS PERF 1-NNSS

VISA CAN RFA6 VPP-INFINITE PRIVILEGE BUSINESS PERF 1-ISS

VISA CAN RFA7 VPP-INFINITE PRIVILEGE BUSINESS PERF 2-NNSS

VISA CAN RFA8 VPP-INFINITE PRIVILEGE BUSINESS PERF 2-ISS

VISA CAN RFC5 VPP-INFINITE PRIV BUS INDUSTRY 1-NNSS-FULL CHIP

VISA CAN RFC6 VPP-INFINITE PRIV BUS INDUSTRY 1-ISS-FULL CHIP

VISA CAN RFC7 VPP-INFINITE PRIV BUS INDUSTRY 2-NNSS-FULL CHIP

VISA CAN RFC8 VPP-INFINITE PRIV BUS INDUSTRY 2-ISS-FULL CHIP

VISA CAN RFC9 VPP-INFINITE PRIV BUSINESS RECURRING-NNSS

VISA CAN RFD1 VPP-INFINITE PRIV BUSINESS RECURRING-ISS

VISA CAN RI05 VPP-BUSINESS INDUSTRY 1-NNSS-CREDIT

VISA CAN RI06 VPP-BUSINESS INDUSTRY 1-ISS-CREDIT

VISA CAN RI07 VPP-BUSINESS INDUSTRY 2-NNSS-CREDIT

VISA CAN RI08 VPP-BUSINESS INDUSTRY 2-ISS-CREDIT

VISA CAN RI09 VPP-CORPORATE INDUSTRY 1-NNSS-CREDIT

VISA CAN RI10 VPP-CORPORATE INDUSTRY 1-ISS-CREDIT

VISA CAN RI11 VPP-CORPORATE INDUSTRY 2-NNSS-CREDIT

VISA CAN RI12 VPP-CORPORATE INDUSTRY 2-ISS-CREDIT

VISA CAN RI13 VPP-PURCHASING INDUSTRY 1-NNSS-CREDIT

VISA CAN RI14 VPP-PURCHASING INDUSTRY 1-ISS-CREDIT

VISA CAN RI15 VPP-PURCHASING INDUSTRY 2-NNSS-CREDIT

VISA CAN RI16 VPP-PURCHASING INDUSTRY 2-ISS-CREDIT

VISA CAN RI21 VPP-INDUSTRY 1-NNSS-PREPAID

VISA CAN RI22 VPP-INDUSTRY 1-ISS-PREPAID

VISA CAN RI23 VPP-INDUSTRY 2-NNSS-PREPAID

VISA CAN RI24 VPP-PINDUSTRY 2-ISS-PREPAID

VISA CAN RI41 VPP-INDUSTRY 1-NNSS-DEBIT

VISA CAN RI41 VPP-CHIP-INDUSTRY 1-DEBIT

VISA CAN RI42 VPP-CHIP-INDUSTRY 1-ISS-DEBIT

VISA CAN RI42 VPP-INDUSTRY 1-ISS-DEBIT

VISA CAN RI43 VPP-CHIP-INDUSTRY 2-DEBI

VISA CAN RI43 VPP-CHIP-INDUSTRY 2-NNSS-DEBI

VISA CAN RI44 VPP-CHIP-INDUSTRY 2-ISS-DEBI

VISA CAN RI44 VPP-DEBIT INDUSTRY 2-ISS-DEBI

VISA CAN RI49 VPP-COMMERCIAL INDUSTRY 1-NNSS-PREPAID

VISA CAN RI50 VPP-COMMERCIAL INDUSTRY 1-ISS-PREPAID

Page 141: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA CAN RI51 VPP-COMMERCIAL INDUSTRY 2-NNSS-PREPAID

VISA CAN RI52 VPP-COMMERCIAL INDUSTRY 2-ISS-PREPAID

VISA CAN RP01 VPP-BUSINESS PERF INCENTIVE TIER 1-ISS-CREDIT

VISA CAN RP02 VPP-BUSINESS PERF INCENTIVE TIER 1-NNSS-CREDIT

VISA CAN RP03 VPP-BUSINESS PERF INCENTIVE TIER 2-ISS-CREDIT

VISA CAN RP04 VPP-BUSINESS PERF INCENTIVE TIER 2-NNSS-CREDIT

VISA CAN RP13 VPP-CORPORATE PERF INCENTIVE TIER 1-ISS-CREDIT

VISA CAN RP14 VPP-CORPORATE PERF INCENTIVE TIER 1-NNSS-CREDIT

VISA CAN RP15 VPP-CORPORATE PERF INCENTIVE TIER 2-ISS-CREDIT

VISA CAN RP16 VPP-CORPORATE PERF INCENTIVE TIER 2-NNSS-CREDIT

VISA CAN RP25 VPP-PERFORMANCE INCENTIVE TIER 1-ISS-PREPAID

VISA CAN RP26 VPP-PERFORMANCE INCENTIVE TIER 1-NNSS-PREPAID

VISA CAN RP27 VPP-PERFORMANCE INCENTIVE TIER 2-ISS-PREPAID

VISA CAN RP28 VPP-PERFORMANCE INCENTIVE TIER 2-NNSS-PREPAID

VISA CAN RP31 VPP-PURCHASE PERF INCENTIVE TIER 1-ISS-CREDIT

VISA CAN RP32 VPP-PURCHASE PERF INCENTIVE TIER 1-NNSS-CREDIT

VISA CAN RP33 VPP-PURCHASE PERF INCENTIVE TIER 2-ISS-CREDIT

VISA CAN RP34 VPP-PURCHASE PERF INCENTIVE TIER 2-NNSS-CREDIT

VISA CAN RP61 VPP-CHIP-PERFORMANCE INCENTIVE TIER 1-NNSS-DEBIT

VISA CAN RP61 VPP-PERFORMANCE INCENTIVE TIER 1-NNSS-DEBIT

VISA CAN RP62 VPP-CHIP-PERFORMANCE INCENTIVE TIER 1-ISS-DEBIT

VISA CAN RP62 VPP-PERFORMANCE INCENTIVE TIER 1-ISS-DEBIT

VISA CAN RP63 VPP-CHIP-PERFORMANCE INCENTIVE TIER 2-NNSS-DEBIT

VISA CAN RP63 VPP-PERFORMANCE INCENTIVE TIER 2-NNSS-DEBIT

VISA CAN RP64 VPP-CHIP-PERFORMANCE INCENTIVE TIER 2-ISS-DEBIT

VISA CAN RP64 VPP-PERFORMANCE INCENTIVE TIER 2-ISS-DEBIT

VISA CAN RP73 VPP-COMMERCIAL PERFORMANCE 1-NNSS-PREPAID

VISA CAN RP74 VPP-COMMERCIAL PERFORMANCE 1-ISS-PREPAID

VISA CAN RP75 VPP-COMMERCIAL PERFORMANCE 2-NNSS-PREPAID

VISA CAN RP76 VPP-COMMERCIAL PERFORMANCE 2-ISS-PREPAID

VISA CAN RS03 VPP-STAND-BUSINESS-NNSS

VISA CAN RS04 VPP-STAND-BUSINESS-ISS

VISA CAN RS05 VPP-STAND-CORPORATE-NNSS

VISA CAN RS06 VPP-STAND-CORPORATE-ISS

VISA CAN RS07 VPP-STAND-PURCHASING-NNSS

VISA CAN RS08 VPP-STAND-PURCHASING-ISS

Page 142: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA CAN RS09 VPP-STAND-CORPORATE-NNSS

VISA CAN RS09 VPP-STAND-DEBIT

VISA CAN RS10 VPP-STAND-PREPAID

VISA CAN RS10 VPP-STAND-NNSS-PREPAID

VISA CAN RS11 VPP-STAND-ISS-DEBIT

VISA CAN RS12 VPP-STAND-ISS-PREPAID

VISA CAN RS14 VPP-LARGE TICKET TIER 1-NNSS

VISA CAN RS15 VPP-LARGE TICKET TIER 1-INTL SETTLED

VISA CAN RS16 VPP-LARGE TICKET TIER 2-NNSS

VISA CAN RS17 VPP-LARGE TICKET TIER 2-INTL SETTLED

VISA CAN RS18 VPP-LARGE TICKET TIER 3-NNSS

VISA CAN RS19 VPP-LARGE TICKET TIER 3-INTL SETTLED

VISA CAN RS20 VPP-LARGE TICKET TIER 4-NNSS

VISA CAN RS21 VPP-LARGE TICKET TIER 4-INTL SETTLED

VISA CAN RS22 VPP-COMMERCIAL STAND-NNSS-PREPAID

VISA CAN RS23 VPP-COMMERCIAL STAND-ISS-PREPAID

VISA CAN R961 VPP-GLOBAL B2B VIRTUAL PAYMENTS

VISA CAN SE30 EMERGING SEG-NNSS-FULL CHIP-DEBIT

VISA CAN SE33 BUSINESS EMERGING SEG-NNSS-STAND-CREDIT

VISA CAN SE34 CORPORATE EMERGING SEG-NNSS-STAND-CREDIT

VISA CAN SE35 PURCHASING EMERGING SEG-NNSS-STAND-CREDIT

VISA CAN SE40 EMERGING SEG-ISS-FULL CHIP-DEBIT

VISA CAN SE43 BUSINESS EMERGING SEG-ISS-STAND-CREDIT

VISA CAN SE44 CORPORATE EMERGING SEG-ISS-STAND-CREDIT

VISA CAN SE45 PURCHASING EMERGING SEG-ISS-STAND-CREDIT

VISA CAN SE50 CONSUMER EMERGING SEG-NNSS-PREPAID

VISA CAN SE51 CONSUMER EMERGING SEG-ISS-PREPAID

VISA CAN SFD2 INFINITE PRIV BUSINESS EMERGING-NNSS-STAND

VISA CAN SFD3 INFINITE PRIV BUSINESS EMERGING-ISS-STAND

VISA CAN TE30 EMERGING SEGMENT-NNSS-STAND-DEBIT

VISA CAN TE33 BUSINESS EMERG SEG-NNSS-RECUR PAY-CREDIT

VISA CAN TE34 CORP EMERG SEG-NNSS-RECUR PAYMENT-CREDIT

VISA CAN TE35 PURCHASING EMERG SEG-NNSS-RECUR PAY-CREDIT

VISA CAN TE40 EMERGING SEGMENT-ISS-STAND-DEBIT

VISA CAN TE43 BUSINESS EMERG SEG-ISS-RECUR PAYM-CREDIT

VISA CAN TE44 CORPORATE EMERG SEG-ISS-RECUR PAY-CREDIT

Page 143: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA CAN TE45 PURCHASING EMERGSEG-ISS-RECUR PAY-CREDIT

VISA CAN TE50 CONSUMER EMERGING SEGMENT-NNSS-PREPAID

VISA CAN TE51 CONSUMER EMERGING SEGMENT-ISS-PREPAID

VISA CAN TFD2 INFINITE PRIV CORPORATE RECUR EMERG-NNSS

VISA CAN TFD3 INFINITE PRIV CORPORATE RECUR EMERG-ISS

VISA CAN UE30 EMERGING SEG-NNSS-RECUR PAYMT-DEBIT

VISA CAN UE33 BUSINESS EMERG SEG-NNSS-PART CHIP-CREDIT

VISA CAN UE34 CORPORATE EMERG SEG-NNSS-PART CHIP-CREDIT

VISA CAN UE35 PURCHASING EMERG SEG-NNSS-PART CHIP-CREDIT

VISA CAN UE40 EMERG SEG-ISS-RECURRING PAYMT-DEBIT

VISA CAN UE43 BUSINESS EMERG SEG-ISS-PART CHIP-CREDIT

VISA CAN UE44 CORPORATE EMERG SEG-ISS-PART CHIP-CREDIT

VISA CAN UE45 PURCHASING EMERG SEG-ISS-PART CHIP-CREDIT

VISA CAN UE50 CONSUMER EMERG SEG-NNSS-PREPAID

VISA CAN UE51 CONSUMER EMERG SEG-ISS-PREPAID

VISA CAN UFD2 INFINITE PRIVILEGE BUSINESS EMERG-NNSS-PART CHIP

VISA CAN UFD3 INFINITE PRIVILEGE BUSINESS EMERG-ISS-PART CHIP

VISA CAN VE03 ELECTR-BUSINESS-PART CHIP-CREDIT

VISA CAN VE04 ELECTR-BUSINESS-ISS-PART CHIP-CREDIT

VISA CAN VE05 ELECTR-CORPORATE-PART CHIP-CREDIT

VISA CAN VE06 ELECTR-CORPORATE-ISS-PART CHIP-CREDIT

VISA CAN VE07 ELECTR-PURCHASING-PART CHIP-CREDIT

VISA CAN VE08 ELECTR-PURCHASING-ISS-PART CHIP-CREDIT

VISA CAN VE11 ELECTR-NNSS-PART CHIP-PREPAID

VISA CAN VE12 ELECTR-ISS-PART CHIP-PREPAID

VISA CAN VE30 EMERGING SEG-NNSS-PARTIAL CHIP-DEBIT

VISA CAN VE33 BUSINESS EMERGING SEG-NNSS-NON CHIP-CREDIT

VISA CAN VE34 CORPORATE EMERGING SEG-NNSS-NON CHIP-CREDIT

VISA CAN VE35 PURCHAS EMERGING SEG-NNSS-NON CHIP-CREDIT

VISA CAN VE40 EMERGING SEGMENT-ISS PART CHIP-DEBIT

VISA CAN VE43 BUSINESS EMERGING SEG-ISS-NON CHIP-CREDIT

VISA CAN VE44 CORPORATE EMERGING SEG-ISS-NON CHIP-CREDIT

VISA CAN VE45 PURCHAS EMERGING SEG-ISS-NON CHIP-CREDIT

VISA CAN VE48 COMMERCIAL ELECTR-NNSS-PREPAID

VISA CAN VE49 COMMERCIAL ELECTR-ISS-PREPAID

VISA CAN VE50 CONSUMER EMERGING SEG-NNSS-PREPAID

Page 144: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA CAN VE51 CONSUMER EMERGING SEG-ISS-PREPAID

VISA CAN VFA3 INFINITE PRIVILEGE BUSINESS ELECTR-NNSS-PART CHIP

VISA CAN VFA4 INFINITE PRIVILEGE BUSINESS ELECTR-ISS-PART CHIP

VISA CAN VFA5 INFINITE PRIVILEGE BUSINESS PERF 1-NNSS-PART CHIP

VISA CAN VFA6 INFINITE PRIVILEGE BUSINESS PERF 1-ISS-PART CHIP

VISA CAN VFA7 INFINITE PRIVILEGE BUSINESS PERF 2-NNSS-PART CHIP

VISA CAN VFA8 INFINITE PRIVILEGE BUSINESS PERF 2-ISS-PART CHIP

VISA CAN VFC5 INFINITE PRIVILEGE BUSINESS INDUS 1-NNSS-PART CHIP

VISA CAN VFC6 INFINITE PRIVILEGE BUSINESS INDUS 1-ISS-PART CHIP

VISA CAN VFC7 INFINITE PRIVILEGE BUSINESS INDUS 2-NNSS-PART CHIP

VISA CAN VFC8 INFINITE PRIVILEGE BUSINESS INDUS 2-ISS-PART CHIP

VISA CAN VFD2 INFINITE PRIVILEGE BUSINESS EMERGING-NNSS-NON CHIP

VISA CAN VFD3 INFINITE PRIVILEGE BUSINESS EMERGING-ISS-NON CHIP

VISA CAN VI05 BUSINESS INDUSTRY 1-NNSS-PART CHIP-CREDIT

VISA CAN VI06 BUSINESS INDUSTRY 1-ISS-PART CHIP-CREDIT

VISA CAN VI07 BUSINESS INDUSTRY 2-NNSS-PART CHIP

VISA CAN VI08 BUSINESS INDUSTRY 2-ISS-PART CHIP

VISA CAN VI09 CORPORATE INDUSTRY 1-NNSS-PART CHIP

VISA CAN VI10 CORPORATE INDUSTRY 1-ISS-PART CHIP

VISA CAN VI11 CORPORATE INDUSTRY 2-NNSS-PART CHIP

VISA CAN VI12 CORPORATE INDUSTRY 2-ISS-PART CHIP

VISA CAN VI13 PURCHASING INDUSTRY 1-NNSS-PART CHIP

VISA CAN VI14 PURCHASING INDUSTRY 1-ISS-PART CHIP

VISA CAN VI15 PURCHASING INDUSTRY 2-NNSS-PART CHIP

VISA CAN VI16 PURCHASING INDUSTRY 2-ISS-PART CHIP

VISA CAN VI21 INDUSTRY 1-NNSS-PART CHIP-PREPAID

VISA CAN VI22 INDUSTRY 1-ISS-PART CHIP-PREPAID

VISA CAN VI23 INDUSTRY 2-NNSS-PART CHIP-PREPAID

VISA CAN VI24 INDUSTRY 2-ISS-PART CHIP-PREPAID

VISA CAN VI41 INDUSTRY 1 NNSS-PARTIAL CHIP-DEBIT

VISA CAN VI49 COMMERCIAL INDUSTRY 1-NNSS-PREPAID

VISA CAN VI50 COMMERCIAL INDUSTRY 1-ISS-PREPAID

VISA CAN VI51 COMMERCIAL INDUSTRY 2-NNSS-PREPAID

VISA CAN VI52 COMMERCIAL INDUSTRY 2-ISS-PREPAID

VISA CAN VP01 BUSINESS PERF INCENTIVE TR 1-ISS-PART CHIP-CREDIT

VISA CAN VP02 BUSINESS PERF INCENTIVE TR 1-NNSS-PART CHIP-CREDIT

Page 145: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA CAN VP03 BUSINESS PERF INCENTIVE TR 2-ISS-PART CHIP-CREDIT

VISA CAN VP04 BUSINESS PERF INCENTIVE TR 2-NNSS-PART CHIP-CREDIT

VISA CAN VP13 CORPORATE PERF INCENTIVE TR 1-ISS-PART CHIP-CREDIT

VISA CAN VP14 CORPORATE PERF INCENT TR 1-NNSS-PART CHIP-CREDIT

VISA CAN VP15 CORPORATE PERF INCENTIVE TR 2-ISS-PART CHIP-CREDIT

VISA CAN VP16 CORPORATE PERF INCENT TR 2-NNSS-PART CHIP-CREDIT

VISA CAN VP25 PERFORMANCE INCENTIVE TR 1-ISS-PART CHIP-PREPAID

VISA CAN VP26 PERFORMANCE INCENTIVE TR 1-NNSS-PART CHIP-PREPAID

VISA CAN VP27 PERFORMANCE INCENTIVE TR 2-ISS-PART CHIP-PREPAID

VISA CAN VP28 PERFORMANCE INCENTIVE TR 2-NNSS-PART CHIP-PREPAID

VISA CAN VP31 PURCHASE PERF INCENTIVE TR 1-ISS-PART CHIP-CREDIT

VISA CAN VP32 PURCHASE PERF INCENTIVE TR 1-NNSS-PART CHIP-CREDIT

VISA CAN VP33 PURCHASE PERF INCENTIVE TR 2-ISS-PART CHIP-CREDIT

VISA CAN VP34 PURCHASE PERF INCENTIVE TR 2-NNSS-PART CHIP-CREDIT

VISA CAN VP61 PERFORMANCE INCENTIVE TIER 1-NNSS-PART CHIP-DEBIT

VISA CAN VP62 PERFORMANCE INCENTIVE TIER 1-ISS-PART CHIP-DEBIT

VISA CAN VP63 PERFORMANCE INCENTIVE TIER 2-NNSS-PART CHIP-DEBIT

VISA CAN VP64 PERFORMANCE INCENTIVE TIER 2-ISS-PART CHIP-DEBIT

VISA CAN VP73 COMMERCIAL PERFORMANCE 1-NNSS-PREPAID

VISA CAN VP74 COMMERCIAL PERFORMANCE 1-ISS-PREPAID

VISA CAN VP75 COMMERCIAL PERFORMANCE 2-NNSS-PREPAID

VISA CAN VP76 COMMERCIAL PERFORMANCE 2-ISS-PREPAID

VISA CAN WE03 ELECTR-BUSINESS-NON CHIP-CREDIT

VISA CAN WE04 ELECTR-BUSINESS-ISS-NON CHIP-CREDIT

VISA CAN WE05 ELECTR-CORPORATE-NON CHIP-CREDIT

VISA CAN WE06 ELECTR-CORPORATE-ISS-NON CHIP-CREDIT

VISA CAN WE07 ELECTR-PURCHASING-NON CHIP-CREDIT

VISA CAN WE08 ELECTR-PURCHASING-ISS-NON CHIP-CREDIT

VISA CAN WE11 ELECTR-NNSS-NON CHIP-PREPAID

VISA CAN WE12 ELECTR-ISS-NON CHIP-PREPAID

VISA CAN WE21 CHIP ELECTR-NNSS-PARTIAL CHIP-DEBIT

VISA CAN WE22 ELECTR-ISS-PARTIAL CHIP-DEBIT

VISA CAN WE30 EMERGING SEG-NNSS-FULL CHIP-DEBIT

VISA CAN WE33 BUS EMERGING SEG-NNSS-FULL CHIP-CREDIT

VISA CAN WE34 CORP EMERGING SEG-NNSS-FULL CHIP-CREDIT

VISA CAN WE35 PURCH EMERGING SEG-NNSS-FULL CHIP-CREDIT

Page 146: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA CAN WE40 EMERGING SEG-ISS-FULL CHIP-DEBIT

VISA CAN WE43 BUS EMERGING SEGMENT-ISS-FULL CHIP-CREDIT

VISA CAN WE44 CORP EMERGING SEGMENT-ISS-FULL CHIP-CREDIT

VISA CAN WE45 PURCHAS EMERGING SEG-ISS-FULL CHIP-CREDIT

VISA CAN WE48 COMMERCIAL ELECTR-NNSS-PREPAID

VISA CAN WE49 COMMERCIAL ELECTR-ISS-PREPAID

VISA CAN WE50 CONSUMER EMERGING SEGMENT-NNSS-PREPAID

VISA CAN WE51 CONSUMER EMERGING SEGMENT-ISS-PREPAID

VISA CAN WFA1 INFINITE PRIVILEGE BUS STAND-NNSS

VISA CAN WFA2 INFINITE PRIVILEGE BUS STAND-ISS

VISA CAN WFA3 INFINITE PRIVILEGE BUS ELECTR-NNSS-NON CHIP

VISA CAN WFA4 INFINITE PRIVILEGE BUS ELECTR-ISS-NON CHIP

VISA CAN WFA5 INFINITE PRIVILEGE BUS PERFORM 1-NNSS-NON CHIP

VISA CAN WFA6 INFINITE PRIVILEGE BUS PERFORM 1-ISS-NON CHIP

VISA CAN WFA7 INFINITE PRIVILEGE BUS PERFORM 2-NNSS-NON CHIP

VISA CAN WFA8 INFINITE PRIVILEGE BUS PERFORM 2-ISS-NON CHIP

VISA CAN WFC5 INFINITE PRIVILEGE BUS INDUSTRY 1-NNSS-NON CHIP

VISA CAN WFC6 INFINITE PRIVILEGE BUS INDUSTRY 1-ISS-NON CHIP

VISA CAN WFC7 INFINITE PRIVILEGE BUS INDUSTRY 2-NNSS-NON CHIP

VISA CAN WFC8 INFINITE PRIVILEGE BUS INDUSTRY 2-ISS-NON CHIP

VISA CAN WFD2 INFINITE PRIVILEGE BUS EMERGING-NNSS-FULL CHIP

VISA CAN WFD3 INFINITE PRIVILEGE BUS EMERGING-ISS-FULL CHIP

VISA CAN WI05 BUSINESS INDUSTRY 1-NNSS-NON CHIP-CREDIT

VISA CAN WI06 BUSINESS INDUSTRY 1-ISS-NON CHIP-CREDIT

VISA CAN WI07 BUSINESS INDUSTRY 2-NNSS-NON CHIP-CREDIT

VISA CAN WI08 BUSINESS INDUSTRY 2-ISS-NON CHIP-CREDIT

VISA CAN WI09 CORPORATE INDUSTRY 1-NNSS-NON CHIP-CREDIT

VISA CAN WI10 CORPORATE INDUSTRY 1-ISS-NON CHIP-CREDIT

VISA CAN WI11 CORPORATE INDUSTRY 2-NNSS-NON CHIP-CREDIT

VISA CAN WI12 CORPORATE INDUSTRY 2-ISS-NON CHIP-CREDIT

VISA CAN WI13 PURCHASING INDUSTRY 1-NNSS-NON CHIP-CREDIT

VISA CAN WI14 PURCHASING INDUSTRY 1-ISS-NON CHIP-CREDIT

VISA CAN WI15 PURCHASING INDUSTRY 2-NNSS-NON CHIP-CREDIT

VISA CAN WI16 PURCHASING INDUSTRY 2-ISS-NON CHIP-CREDIT

VISA CAN WI21 INDUSTRY 1-NNSS-NON CHIP-PREPAID

VISA CAN WI22 INDUSTRY 1-ISS-NON CHIP-PREPAID

Page 147: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA CAN WI23 INDUSTRY 2-NNSS-NON CHIP-PREPAID

VISA CAN WI24 INDUSTRY 2-ISS-NON CHIP-PREPAID

VISA CAN WI41 INDUSTRY 1 NNSS-PARTIAL CHIP-DEBIT

VISA CAN WI42 INDUSTRY 1-ISS-PARTIAL CHIP-DEBIT

VISA CAN WI43 CHIP-INDUSTRY 2 NNSS-PARTIAL CHIP-DEBIT

VISA CAN WI44 INDUSTRY 2-ISS-PARTIAL CHIP-DEBIT

VISA CAN WI49 COMMERCIAL INDUSTRY 1-NNSS-PREPAID

VISA CAN WI50 COMMERCIAL INDUSTRY 1-ISS-PREPAID

VISA CAN WI51 COMMERCIAL INDUSTRY 2-NNSS-PREPAID

VISA CAN WI52 COMMERCIAL INDUSTRY 2-ISS-PREPAID

VISA CAN WP01 BUS PERFORM INCENTIVE TR 1-ISS-NON CHIP-CREDIT

VISA CAN WP02 BUS PERFORM INCENTIVE TR 1-NNSS-NON CHIP-CREDIT

VISA CAN WP03 BUS PERFORM INCENTIVE TR 2-ISS-NON CHIP-CREDIT

VISA CAN WP04 BUS PERFORM INCENTIVE TR 2-NNSS-NON CHIP-CREDIT

VISA CAN WP13 CORP PERFORM INCENTIVE TR 1-ISS-NON CHIP-CREDIT

VISA CAN WP14 CORP PERFORM INCENTIVE TR 1-NNSS-NON CHIP-CREDIT

VISA CAN WP15 CORP PERFORM INCENTIVE TR 2-ISS-NON CHIP-CREDIT

VISA CAN WP16 CORP PERFORM INCENTIVE TR 2-NNSS-NON CHIP-CREDIT

VISA CAN WP25 PERFORMANCE INCENTIVE TIER 1-ISS-NON CHIP-PREPAID

VISA CAN WP26 PERFORMANCE INCENTIVE TIER 1-NNSS-NON CHIP-PREPAID

VISA CAN WP27 PERFORMANCE INCENTIVE TIER 2-ISS-NON CHIP-PREPAID

VISA CAN WP28 PERFORMANCE INCENTIVE TIER 2-NNSS-NON CHIP-PREPAID

VISA CAN WP31 PURCH PERFORM INCENTIVE TR 1-ISS-NON CHIP-CREDIT

VISA CAN WP32 PURCH PERFORM INCENTIVE TR 1-NNSS-NON CHIP-CREDIT

VISA CAN WP33 PURCH PERFORM INCENTIVE TR 2-ISS-NON CHIP-CREDIT

VISA CAN WP34 PURCH PERFORM INCENTIVE TR 2-NNSS-NON CHIP-CREDIT

VISA CAN WP61 PERFORMANCE INCENTIVE TR 1-NNSS-PARTIAL CHIP-DEBIT

VISA CAN WP62 PERFORMANCE INCENTIVE TR 1-ISS-PARTIAL CHIP-DEBIT

VISA CAN WP63 PERFORMANCE INCENTIVE TR 2-NNSS-PARTIAL CHIP-DEBIT

VISA CAN WP64 PERFORMANCE INCENTIVE TR 2-ISS-PARTIAL CHIP-DEBIT

VISA CAN WP73 COMMERCIAL PERFORMANCE 1-NNSS-PREPAID

VISA CAN WP74 COMMERCIAL PERFORMANCE 1-ISS-PREPAID

VISA CAN WP75 COMMERCIAL PERFORMANCE 2-NNSS-PREPAID

VISA CAN WP76 COMMERCIAL PERFORMANCE 2-ISS-PREPAID

Page 148: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA CAN WS03 STAND-BUSINESS-NNSS

VISA CAN WS04 STAND-BUSINESS-ISS

VISA CAN WS05 STAND-CORPORATE-NNSS

VISA CAN WS06 STAND-CORPORATE-ISS

VISA CAN WS07 STAND-PURCHASING-NNSS

VISA CAN WS08 STAND-PURCHASING-ISS

VISA CAN WS09 STAND-CORPORATE-NNSS

VISA CAN WS10 STAND_NNSS-PREPAID

VISA CAN WS12 STAND-ISS

VISA CAN WS22 COMMERCIAL STAND-NNSS-PREPAID

VISA CAN WS23 COMMERCIAL STAND-ISS-PREPAID

VISA CAN XB03 RECURRING PAYMENT-BUSINESS-CREDIT

VISA CAN XB03 RECURRING PAYMENT-BUSINESS-NNSS-CREDIT

VISA CAN XB04 RECURRING PAYMENT-BUSINESS-ISS-CREDIT

VISA CAN XB05 RECURRING PAYMENT-CORPORATE-CREDIT

VISA CAN XB05 RECURRING PAYMENT-CORPORATE-NNSS-CREDIT

VISA CAN XB06 RECURRING PAYMENT-CORPORATE-ISS-CREDIT

VISA CAN XB07 RECURRING PAYMENT-PURCHASING-CREDIT

VISA CAN XB07 RECURRING PAYMENT-PURCHASING-NNSS-CREDIT

VISA CAN XB08 RECURRING PAYMENT-PURCHASING-ISS-CREDIT

VISA CAN XB09 RECURRING PAYMENT-DEBIT

VISA CAN XB09 RECURRING PAYMENT-NNSS-DEBIT

VISA CAN XB10 RECURRING PAYMENT-ISS-DEBIT

VISA CAN XB11 RECURRING PAYMENT-PREPAID

VISA CAN XB11 RECURRING PAYMENT-NNSS-PREPAID

VISA CAN XB12 RECURRING PAYMENT-ISS-PREPAID

VISA CAN XB13 COMMERCIAL RECURRING-NNSS-PREPAID

VISA CAN XB14 COMMERCIAL RECURRING-ISS-PREPAID

VISA CAN XC04 CHIP-BUSINESS-NNSS

VISA CAN XC05 CHIP-BUSINESS-ISS

VISA CAN XC06 CHIP-CORPORATE-NNSS

VISA CAN XC07 CHIP-CORPORATE-ISS

VISA CAN XC08 CHIP-PURCHASING-NNSS

VISA CAN XC09 CHIP-PURCHASING-ISS

VISA CAN XC10 CHIP-DEBIT

VISA CAN XC10 CHIP-NNSS-DEBIT

Page 149: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA CAN XC11 CHIP-PREPAID

VISA CAN XC12 CHIP-ISS-DEBIT

VISA CAN XC13 CHIP-ISS-PREPAID

VISA CAN XED1 FUEL ENHANCED DATA-NNSS

VISA CAN XED2 FUEL ENHANCED DATA-INTL SETTLED

VISA CAN XED3 B2B ENHANCED DATA LEVEL 2-NNSS

VISA CAN XED4 B2B ENHANCED DATA LEVEL 2-INTL SETTLED

VISA CAN XED5 B2B ENHANCED DATA LEVEL 3-NNSS

VISA CAN XED6 B2B ENHANCED DATA LEVEL 3-INTL SETTLED

VISA CAN XE03 ELECTR-BUSINESS-FULL CHIP-CREDIT

VISA CAN XE03 NON-CHIP ELECTR-BUSINESS-CREDIT

VISA CAN XE04 ELECTR-BUSINESS-ISS-FULL CHIP-CREDIT

VISA CAN XE04 NON-CHIP ELECTR-BUSINESS-ISS-CREDIT

VISA CAN XE05 ELECTR-CORPORATE-FULL CHIP-CREDIT

VISA CAN XE05 NON-CHIP ELECTR-CORPORATE-CREDIT

VISA CAN XE06 ELECTR-CORPORATE-ISS-FULL CHIP-CREDIT

VISA CAN XE06 NON-CHIP ELECTR-CORPORATE-ISS-CREDIT

VISA CAN XE07 ELECTRONIC-PURCHASING-FULL CHIP-CREDIT

VISA CAN XE07 NON-CHIP ELECTR-PURCHASING-CREDIT

VISA CAN XE08 ELECTRONIC-PURCHASING-ISS-FULL CHIP-CREDIT

VISA CAN XE08 NON-CHIP ELECTR-PURCHASING-ISS-CREDIT

VISA CAN XE09 NON-CHIP ELECTR-DEBIT

VISA CAN XE10 NON-CHIP ELECTR-ISS-DEBIT

VISA CAN XE11 ELECTR-NNSS-FULL CHIP-PREPAID

VISA CAN XE11 NON-CHIP ELECTRONIC-PREPAID

VISA CAN XE12 ELECTR-ISS-FULL CHIP-PREPAID

VISA CAN XE12 NON-CHIP ELECTR-ISS-PREPAID

VISA CAN XE15 CHIP ELECTR-BUSINESS-CREDIT

VISA CAN XE16 CHIP ELECTR-BUSINESS-ISS-CREDIT

VISA CAN XE17 CHIP ELECTR-CORPORATE-CREDIT

VISA CAN XE18 CHIP ELECTR-CORPORATE-ISS-CREDIT

VISA CAN XE19 CHIP ELECTR-PURCHASING-CREDIT

VISA CAN XE20 CHIP ELECTR-PURCHASING-ISS-CREDIT

VISA CAN XE21 CHIP ELECTR-DEBIT

VISA CAN XE21 CHIP ELECTR-NNSS-FULL CHIP-DEBIT

VISA CAN XE22 CHIP ELECTR-ISS-DEBIT

Page 150: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA CAN XE22 ELECTR-ISS-FULL CHIP-DEBIT

VISA CAN XE23 CHIP ELECTR-PREPAID

VISA CAN XE24 CHIP ELECTR-ISS-PREPAID

VISA CAN XE30 EMERGING SEGMENT-NNSS-DEBIT

VISA CAN XE30 EMERGING SEGMENT-NNSS-CHIP-DEBIT

VISA CAN XE33 BUSINESS EMERGING SEG-NNSS-CREDIT

VISA CAN XE33 BUSINESS EMERGING SEG-NNSS-CHIP-CREDIT

VISA CAN XE34 CORPORATE EMERGING SEG-NNSS-CREDIT

VISA CAN XE34 CORPORATE EMERGING SEG-NNSS-CHIP-CREDIT

VISA CAN XE35 PURCHASING EMERGING SEG-NNSS-CREDIT

VISA CAN XE35 PURCHASING EMERGING SEG-NNSS-CHIP-CREDIT

VISA CAN XE36 BUSINESS EMERGING SEG-NNSS-CHIP-CREDIT

VISA CAN XE40 EMERGING SEG-ISS-DEBIT

VISA CAN XE40 EMERGING SEG-ISS-CHIP-DEBIT

VISA CAN XE43 BUSINESS EMERGING SEG-ISS-CREDIT

VISA CAN XE43 BUSINESS EMERGING SEG-ISS NNSS-CHIP-CREDIT

VISA CAN XE44 CORPORATE EMERGING SEG-ISS-CREDIT

VISA CAN XE44 CORPORATE EMERGING SEG-ISS-CHIP-CREDIT

VISA CAN XE45 PURCHASING EMERGING SEG-ISS-CREDIT

VISA CAN XE45 PURCHASING EMERGING SEG-ISS-CHIP-CREDIT

VISA CAN XE48 COMMERCIAL ELECTR-NNSS-PREPAID

VISA CAN XE49 COMMERCIAL ELECTR-ISS-PREPAID

VISA CAN XE50 CONSUMER EMERGING SEG-NNSS-PREPAID

VISA CAN XE51 CONSUMER EMERGING SEG-ISS-PREPAID

VISA CAN XFA1 INFINITE PRIV BUSINESS STAND-NNSS-FULL CHIP

VISA CAN XFA2 INFINITE PRIV BUSINESS STAND-ISS-FULL CHIP

VISA CAN XFA3 INFINITE PRIV BUSINESS ELEC-NNSS-FULL CHIP

VISA CAN XFA4 INFINITE PRIV BUSINESS ELEC-ISS-FULL CHIP

VISA CAN XFA5 INFINITE PRIV BUSINESS PERF 1-NNSS-FULL CHIP

VISA CAN XFA6 INFINITE PRIV BUSINESS PERF 1-ISS-FULL CHIP

VISA CAN XFA7 INFINITE PRIV BUSINESS PERF 2-NNSS-FULL CHIP

VISA CAN XFA8 INFINITE PRIV BUSINESS PERF 2-ISS-FULL CHIP

VISA CAN XFC5 INFINITE PRIV BUSINESS INDUS 1-NNSS-FULL CHIP

VISA CAN XFC6 INFINITE PRIV BUSINESS INDUSTRY 1-ISS-FULL CHIP

VISA CAN XFC7 INFINITE PRIV BUSINESS INDUSTRY 2-NNSS-FULL CHIP

VISA CAN XFC8 INFINITE PRIV BUSINESS INDUSTRY 2-ISS-FULL CHIP

Page 151: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA CAN XFC9 INFINITE PRIV BUSINESS RECURRING-NNSS

VISA CAN XFD1 INFINITE PRIV BUSINESS RECURRING-ISS

VISA CAN XFD2 INFINITE PRIV CORPORATE EMERGING-NNSS-CHIP

VISA CAN XFD3 INFINITE PRIV CORPORATE EMERGING-ISS-CHIP

VISA CAN XI05 BUSINESS INDUSTRY 1-NNSS-CREDIT

VISA CAN XI05 BUSINESS INDUSTRY 1-NNSS-FULL CHIP-CREDIT

VISA CAN XI06 BUSINESS INDUSTRY 1-ISS-CREDIT

VISA CAN XI06 BUSINESS INDUSTRY 1-ISS-FULL CHIP-CREDIT

VISA CAN XI07 BUSINESS INDUSTRY 2-NNSS-CREDIT

VISA CAN XI07 BUSINESS INDUSTRY 2-NNSS-FULL CHIP-CREDIT

VISA CAN XI08 BUSINESS INDUSTRY 2-ISS-CREDIT

VISA CAN XI08 BUSINESS INDUSTRY 2-ISS-FULL CHIP-CREDIT

VISA CAN XI09 CORPORATE INDUSTRY 1-NNSS-CREDIT

VISA CAN XI09 CORPORATE INDUSTRY 1-NNSS-FULL CHIP-CREDIT

VISA CAN XI10 CORPORATE INDUSTRY 1-ISS-CREDIT

VISA CAN XI10 CORPORATE INDUSTRY 1-ISS-FULL CHIP-CREDIT

VISA CAN XI11 CORPORATE INDUSTRY 2-NNSS-CREDIT

VISA CAN XI11 CORPORATE INDUSTRY 2-NNSS-FULL CHIP-CREDIT

VISA CAN XI12 CORPORATE INDUSTRY 2-ISS-CREDIT

VISA CAN XI12 CORPORATE INDUSTRY 2-ISS-FULL CHIP-CREDIT

VISA CAN XI13 PURCHAS INDUSTRY 1-NNSS-CREDIT

VISA CAN XI13 PURCHAS INDUSTRY 1-NNSS-FULL CHIP-CREDIT

VISA CAN XI14 PURCHAS INDUSTRY 1-ISS-CREDIT

VISA CAN XI14 PURCHAS INDUSTRY 1-ISS-FULL CHIP-CREDIT

VISA CAN XI15 PURCHAS INDUSTRY 2-NNSS-CREDIT

VISA CAN XI15 PURCHAS INDUSTRY 2-NNSS-FULL CHIP-CREDIT

VISA CAN XI16 PURCHAS INDUSTRY 2-ISS-CREDIT

VISA CAN XI16 PURCHAS INDUSTRY 2-ISS-FULL CHIP-CREDIT

VISA CAN XI17 INDUSTRY 1-NNSS-DEBIT

VISA CAN XI18 INDUSTRY 1-ISS-DEBIT

VISA CAN XI19 INDUSTRY 2-NNSS-DEBIT

VISA CAN XI20 INDUSTRY 2-ISS-DEBIT

VISA CAN XI21 INDUSTRY 1-NNSS-PREPAID

VISA CAN XI21 INDUSTRY 1-NNSS-FULL CHIP-PREPAID

VISA CAN XI22 INDUSTRY 1-ISS-PREPAID

VISA CAN XI22 INDUSTRY 1-ISS-FULL CHIP-PREPAID

Page 152: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA CAN XI23 INDUSTRY 2-NNSS-PREPAID

VISA CAN XI23 INDUSTRY 2-NNSS-FULL CHIP-PREPAID

VISA CAN XI24 INDUSTRY 2-ISS-PREPAID

VISA CAN XI24 INDUSTRY 2-ISS-FULL CHIP-PREPAID

VISA CAN XI29 CHIP-BUSINESS INDUSTRY 1-NNSS-CREDIT

VISA CAN XI30 CHIP-BUSINESS INDUSTRY 1-ISS-CREDIT

VISA CAN XI31 CHIP-CORPORATE INDUSTRY 1-NNSS-CREDIT

VISA CAN XI32 CHIP-CORPORATE INDUSTRY 1-ISS-CREDIT

VISA CAN XI33 CHIP-PURCHASING INDUSTRY 1-NNSS-CREDIT

VISA CAN XI34 CHIP-PURCHASING INDUSTRY 1-ISS-CREDIT

VISA CAN XI35 CHIP-BUSINESS INDUSTRY 2-NNSS-CREDIT

VISA CAN XI36 CHIP-BUSINESS INDUSTRY 2-ISS-CREDIT

VISA CAN XI37 CHIP-CORPORATE INDUSTRY 2-NNSS-CREDIT

VISA CAN XI38 CHIP-CORPORATE CINDUSTRY 2-ISS-CREDIT

VISA CAN XI39 CHIP-PURCHASING INDUSTRY 2-NNSS-CREDIT

VISA CAN XI40 CHIP-PURCHASING INDUSTRY 2-ISS-CREDIT

VISA CAN XI41 CHIP-INDUSTRY 1-DEBIT

VISA CAN XI41 INDUSTRY 1-NNSS-FULL CHIP-DEBIT

VISA CAN XI42 CHIP-INDUSTRY 1-ISS-DEBIT

VISA CAN XI42 INDUSTRY 1-ISS-FULL CHIP-DEBIT

VISA CAN XI43 CHIP-INDUSTRY 2-DEBIT

VISA CAN XI43 CHIP-INDUSTRY 2-NNSS-FULL CHIP-DEBIT

VISA CAN XI44 CHIP-INDUSTRY 2-ISS-DEBIT

VISA CAN XI44 INDUSTRY 2-ISS-FULL CHIP-DEBIT

VISA CAN XI45 CHIP-INDUSTRY 1-PREPAID

VISA CAN XI46 CHIP-INDUSTRY 1-ISS-PREPAID

VISA CAN XI47 CHIP-INDUSTRY 2-PREPAID

VISA CAN XI48 CHIP-INDUSTRY 2-ISS-PREPAID

VISA CAN XI49 COMMERCIAL INDUSTRY 1-NNSS-PREPAID

VISA CAN XI50 COMMERCIAL INDUSTRY 1-ISS-PREPAID

VISA CAN XI51 COMMERCIAL INDUSTRY 2-NNSS-PREPAID

VISA CAN XI52 COMMERCIAL INDUSTRY 2-ISS-PREPAID

VISA CAN XP01 BUS PERFORM INCENTIVE TR 1-ISS-FULL CHIP-CREDIT

VISA CAN XP01 BUS PERFORM INCENTIVE TR 1-ISS-CREDIT

VISA CAN XP02 BUS PERFORM INCENTIVE TR 1-NNSS-FULL CHIP-CREDIT

VISA CAN XP02 BUS PERFORM INCENTIVE TR 1-NNSS-CREDIT

Page 153: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA CAN XP03 BUS PERFORM INCENTIVE TR 2-ISS-FULL CHIP-CREDIT

VISA CAN XP03 BUS PERFORM INCENTIVE TR 2-ISS-CREDIT

VISA CAN XP04 BUS PERFORM INCENTIVE TR 2-NNSS-FULL CHIP-CREDIT

VISA CAN XP04 BUS PERFORM INCENTIVE TR 2-NNSS-CREDIT

VISA CAN XP13 CORP PERFORM INCENTIVE TR 1-ISS-FULL CHIP-CREDIT

VISA CAN XP13 CORP PERFORM INCENTIVE TR 1-ISS-CREDIT

VISA CAN XP14 CORP PERFORM INCENTIVE TR 1-NNSS-FULL CHIP-CREDIT

VISA CAN XP14 CORP PERFORM INCENTIVE TR 1-NNSS-CREDIT

VISA CAN XP15 CORP PERFORM INCENTIVE TR 2-ISS-FULL CHIP-CREDIT

VISA CAN XP15 CORP PERFORM INCENTIVE TR 2-ISS-CREDIT

VISA CAN XP16 CORP PERFORM INCENTIVE TR 2-NNSS-FULL CHIP-CREDIT

VISA CAN XP16 CORP PPERFORM INCENTIVE TR 2-NNSS-CREDIT

VISA CAN XP19 PERFORMANCE INCENTIVE TR 1-ISS-DEBIT

VISA CAN XP20 PERFORMANCE INCENTIVE TR 1-NNSS-DEBIT

VISA CAN XP21 PERFORMANCE INCENTIVE TR 2-ISS-DEBIT

VISA CAN XP22 PERFORMANCE INCENTIVE TR 2-NNSS-DEBIT

VISA CAN XP25 PERFORMANCE INCENTIVE TR 1-ISS-PREPAID

VISA CAN XP25 PERFORMANCE INCENTIVE TR 1-ISS-FULL CHIP-PREPAID

VISA CAN XP26 PERFORMANCE INCENTIVE TR 1-NNSS-PREPAID

VISA CAN XP26 PERFORMANCE INCENTIVE TR 1-NNSS-FULL CHIP-PREPAID

VISA CAN XP27 PERFORMANCE INCENTIVE TR 2-ISS-PREPAID

VISA CAN XP27 PERFORMANCE INCENTIVE TR 2-ISS-FULL CHIP-PREPAID

VISA CAN XP28 PERFORMANCE INCENTIVE TR 2-NNSS-PREPAID

VISA CAN XP28 PERFORMANCE INCENTIVE TR 2-NNSS-FULL CHIP-PREPAID

VISA CAN XP31 PURC PERFORM INCENTIVE TR 1-ISS-FULL CHIP-CREDIT

VISA CAN XP31 PURC PERFORM INCENTIVE TR 1-ISS-CREDIT

VISA CAN XP32 PURC PERFORM INCENTIVE TR 1-NNSS-FULL CHIP-CREDIT

VISA CAN XP32 PURC PERFORM INCENTIVE TR 1-NNSS-CREDIT

VISA CAN XP33 PURC PERFORM INCENTIVE TR 2-ISS-FULL CHIP-CREDIT

VISA CAN XP33 PURC PERFORM INCENTIVE TR 2-ISS-CREDIT

VISA CAN XP34 PURC PERFORM INCENTIVE TR 2-NNSS-FULL CHIP-CREDIT

VISA CAN XP34 PURC PERFORM INCENTIVE TR TIER 2-NNSS-CREDIT

VISA CAN XP43 CHIP-BUS PERFORM INCENTIVE TR 1-NNSS-CREDIT

VISA CAN XP44 CHIP-BUS PERFORM INCENTIVE TR 1-ISS-CREDIT

VISA CAN XP45 CHIP-CORP PERFORM INCENTIVE TR 1-NNSS-CREDIT

VISA CAN XP46 CHIP-CORP PERFORM INCENTIVE TR 1-ISS-CREDIT

Page 154: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA CAN XP47 CHIP-PURC PERFORM INCENTIVE TR 1-NNSS-CREDIT

VISA CAN XP48 CHIP-PURC PERFORM INCENTIVE TR 1-ISS-CREDIT

VISA CAN XP49 CHIP-BUS PERFORM INCENTIVE TR 2-NNSS-CREDIT

VISA CAN XP50 CHIP-BUS PERFORM INCENTIVE TR 2-ISS-CREDIT

VISA CAN XP51 CHIP-CORP PERFORM INCENTIVE TR 2-NNSS-CREDIT

VISA CAN XP52 CHIP-CORP PERFORM INCENTIVE TR 2-ISS-CREDIT

VISA CAN XP53 CHIP-PURC PERFORM INCENTIVE TR TIER 2-NNSS-CREDIT

VISA CAN XP54 CHIP-PURC PERFORM INCENTIVE TR TIER 2-ISS-CREDIT

VISA CAN XP61 CHIP-PERFORM INCENTIVE TR 1-NNSS-DEBIT

VISA CAN XP61 PERFORMANCE INCENTIVE TR 1-NNSS-FULL CHIP-DEBIT

VISA CAN XP62 CHIP-PERFORM INCENTIVE TR 1-ISS-DEBIT

VISA CAN XP62 PERFORMANCE INCENTIVE TR 1-ISS-FULL CHIP-DEBIT

VISA CAN XP63 CHIP-PERFORMANCE INCENTIVE TIER 2-NNSS-DEBIT

VISA CAN XP63 PERFORMANCE INCENTIVE TR 2-NNSS-FULL CHIP-DEBIT

VISA CAN XP64 CHIP-PERFORMANCE INCENTIVE TIER 2-ISS-DEBIT

VISA CAN XP64 PERFORMANCE INCENTIVE TIER 2-ISS-FULL CHIP-DEBIT

VISA CAN XP67 CHIP-PERFORMANCE INCENTIVE TIER 1-NNSS-PREPAID

VISA CAN XP68 CHIP-PERFORMANCE INCENTIVE TIER 1-ISS-PREPAID

VISA CAN XP69 CHIP-PERFORMANCE INCENTIVE TIER 2-NNSS-PREPAID

VISA CAN XP70 CHIP-PERFORMANCE INCENTIVE TIER 2-ISS-PREPAID

VISA CAN XP73 COMMERCIAL PERFORMANCE 1-NNSS-PREPAID

VISA CAN XP74 COMMERCIAL PERFORMANCE 1-ISS-PREPAID

VISA CAN XP75 COMMERCIAL PERFORMANCE 2-NNSS-PREPAID

VISA CAN XP76 COMMERCIAL PERFORMANCE 2-ISS-PREPAID

VISA CAN XS03 STAND-BUSINESS-NNSS

VISA CAN XS03 STAND-BUSINESS-NNSS-CHIP

VISA CAN XS04 STAND-BUSINESS-ISS

VISA CAN XS04 STAND-BUSINESS-ISS-CHIP

VISA CAN XS05 STAND-CORPORATE-NNSS

VISA CAN XS05 STAND-CORPORATE-NNSS-CHIP

VISA CAN XS06 STAND-CORPORATE-ISS

VISA CAN XS06 STAND-CORPORATE-ISS-CHIP

VISA CAN XS07 STAND-PURCHASING-NNSS

VISA CAN XS07 STAND-PURCHASING-NNSS-CHIP

VISA CAN XS08 STAND-PURCHASING-ISS

VISA CAN XS08 STAND-PURCHASING-ISS-CHIP

Page 155: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA CAN XS09 STAND-DEBIT

VISA CAN XS09 STAND-NNSS-DEBIT

VISA CAN XS10 STAND-PREPAID

VISA CAN XS10 STAND-NNSS-CHIP-PREPAID

VISA CAN XS11 STAND-ISS-DEBIT

VISA CAN XS12 STAND-ISS-PREPAID

VISA CAN XS12 STAND-ISS-CHIP-PREPAID

VISA CAN XS14 LARGE TICKET TIER 1-NNSS

VISA CAN XS15 LARGE TICKET TIER 1-INTL SETTLED

VISA CAN XS16 LARGE TICKET TIER 2-NNSS

VISA CAN XS17 LARGE TICKET TIER 2-INTL SETTLED

VISA CAN XS18 LARGE TICKET TIER 3-NNSS

VISA CAN XS19 LARGE TICKET TIER 3-INTL SETTLED

VISA CAN XS20 LARGE TICKET TIER 4-NNSS

VISA CAN XS21 LARGE TICKET TIER 4-INTL SETTLED

VISA CAN XS22 COMMERCIAL STAND-NNSS-PREPAID

VISA CAN XS23 COMMERCIAL STAND-ISS-PREPAID

VISA CAN X303 NSR-BUSINESS-NNSS

VISA CAN X304 NSR-BUSINESS-ISS

VISA CAN X305 NSR-CORPORATE-NNSS

VISA CAN X306 NSR-CORPORATE-ISS

VISA CAN X307 NSR-PURCHASING-NNSS

VISA CAN X308 NSR-PURCHASING-ISS

VISA CAN X309 NSR-DEBIT

VISA CAN X310 NSR-PREPAID

VISA CAN X311 NSR-ISS-DEBIT

VISA CAN X312 NSR-ISS-PREPAID

VISA CAN X961 GLOBAL B2B VIRTUAL PAYMENTS

VISA CAN Z859 CPS/ATM CAN-Z859

VISA INT C901 STAND

VISA INT C903 ELECTR

VISA INT C904 INFINITE

VISA INT C915 ACQUIRER CHIP

VISA INT C915 ACQUIRER CHIP FEE

VISA INT C916 AIRLINE ACQUIRER CHIP

VISA INT C916 AIRLINE ACQUIRER CHIP FEE

Page 156: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA INT C917 ISSUER CHIP

VISA INT C917 ISSUER CHIP FEE

VISA INT C918 ELECTR COMMERCE MERCHANT

VISA INT C919 SECURE ELECTRONIC COMMERCE

VISA INT C920 AIRLINE

VISA INT C920 AIRLINE FEE

VISA INT C921 ACQUIRER CHIP-ELECTR

VISA INT C921 ACQUIRER CHIP FEE-ELECTR

VISA INT C922 ISSUER CHIP-ELECTR-

VISA INT C922 ISSUER CHIP FEE-ELECTR

VISA INT C937 SIGNATURE

VISA INT C938 CHIP FULL DATA

VISA INT C938 FULL CHIP DATA DEVICE

VISA INT C939 CHIP FULL DATA-ELECTR

VISA INT C939 FULL CHIP DATA DEVICE-ELECTR

VISA INT C940 AIRLINE CHIP FULL DATA

VISA INT C940 AIRLINE FULL CHIP DATA DEVICE

VISA INT C941 AIRLINE CHIP FULL DATA-ELECTR

VISA INT C941 AIRLINE FULL CHIP DATA DEVICE-ELECTR

VISA INT C942 CHIP FULL DATA WITH PIN

VISA INT C942 FULL CHIP WITH PIN DATA DEVICE

VISA INT C943 CHIP FULL DATA WITH PIN-ELECTR

VISA INT C943 FULL CHIP WITH PIN DATA DEVICE-ELECTR

VISA INT C944 AIRLINE CHIP FULL DATA WITH PIN

VISA INT C944 AIRLINE FULL CHIP WITH PIN DATA DEVICE

VISA INT C945 AIRLINE CHIP FULL DATA WITH PIN-ELECTR

VISA INT C945 AIRLINE FULL CHIP W/PIN DATA DEVICE-ELECTR

VISA INT C947 INTERREGIONAL PREMIUM

VISA INT C947 PREMIUM

VISA INT C948 INTERREGIONAL SUPER PREMIUM

VISA INT C948 SUPER PREMIUM

VISA INT C952 PRIVATE LABEL BASIC

VISA INT C953 PRIVATE LABEL STAND

VISA INT C954 PRIVATE LABEL ENHANCED

VISA INT C955 PRIVATE LABEL SPECIALISED

VISA INT C956 PRIVATE LABEL PREMIUM

Page 157: HAIN REPORTS

Card Type FP Rgn

FP Code Fee Program Description

VISA INT P901 VPP-STAND

VISA INT P903 VPP-ELECTR

VISA INT P904 VPP-INFINITE

VISA INT P915 VPP-ACQUIRER CHIP

VISA INT P916 VPP-AIRLINE ACQUIRER CHIP

VISA INT P917 VPP-ISSUER CHIP

VISA INT P918 VPP-ELECTR COMMERCE MERCHANT

VISA INT P919 VPP-SECURE ELECTR COMMERCE

VISA INT P920 VPP-AIRLINE

VISA INT P921 VPP-ACQUIRER CHIP-ELECTR

VISA INT P922 VPP-ISSUER CHIP-ELECTR

VISA INT P938 VPP-CHIP FULL DATA

VISA INT P939 VPP-CHIP FULL DATA-ELECTR

VISA INT P940 VPP-AIRLINE CHIP FULL DATA

VISA INT P941 VPP-AIRLINE CHIP FULL DATA-ELECTR

VISA INT P942 VPP-CHIP FULL DATA WITH PIN

VISA INT P943 VPP-CHIP FULL DATA WITH PIN-ELECTR

VISA INT P944 VPP-AIRLINE CHIP FULL DATA WITH PIN

VISA INT P945 VPP-AIRLINE CHIP FULL DATA WITH PIN-ELECTR

VISA INT R905 VPP-BUSINESS

VISA INT R906 VPP-CORPORATE

VISA INT R907 VPP-PURCHASING

VISA INT R961 VPP-GLOBAL B2B VIRTUAL PAYMENTS

VISA INT W905 SIGNATURE BUSINESS-ISS

VISA INT X905 BUSINESS

VISA INT X905 BUSINESS

VISA INT X906 CORPORATE

VISA INT X906 CORPORATE

VISA INT X907 PURCHASING

VISA INT X907 PURCHASING

VISA INT X961 GLOBAL B2B VIRTUAL PAYMENTS

VISA INT ZATM ATM CASH DISBURSEMENT

VISA INT ZATZ ATM CASH 0 FEE

VISA INT ZMAN MANUAL CASH DISBURSEMENT

VISA INT ZPLA CPS/ATM INT

VISA INT Z893 CPS/ATM INT

Page 158: HAIN REPORTS

PAYMENT CODES & DESCRIPTIONS

Payment Code

Payment Description

0001 AMOUNT ILLEGIBLE

0002 CARDHOLDER NO. OMITTED

0003 CARDHOLDER NO. INVALID/ILLEGIBLE

Page 159: HAIN REPORTS

Payment Code

Payment Description

0004 CREDIT VOUCHER INCORRECTLY LISTED

0005 CREDIT VOUCHER NOT DEDUCTED

0006 DEPOSIT BANK COPIES OR SUBMIT ON COLLECTION BASIS

0007 ERROR IN ADDITION

0008 ERROR IN SUBTRACTION

0009 ERROR IN TOTAL CARRIED FORWARD

0010 FREE ITEM

0011 ITEM INCORRECTLY LISTED

0012 MANUAL DISCOUNT ADJ.

0013 INVALID CREDIT CARD TYPE

0014 MISSING ITEM

0015 INVALID CREDIT CARD TYPE

0016 ONLY SALES RECAP RECEIVED

0017 RECAP DOES NOT BALANCE, UNABLE TO LOCATE ERROR

0018 RECAP DOES NOT CORRESPOND TO ITEMS RECEIVED

0019 OTHER - SEE EXPLANATION

0029 MASTERCARD CHARGEBACK

0030 ALTERED AMOUNT

0031 CARD USED WAS ON WARNING BULLETIN

0033 DUPLICATE PROCESSING

0034 EXPIRED CARD

0035 MISSING SIGNATURE

0037 LATE PRESENTATION OF PAPER

0038 NON RECEIPT OF MERCHANDISE

0039 MISSING IMPRINT

0040 NON AUTHORIZED SIGNATURE

0041 NON POSSESSION OF CARD

0042 NON RECEIPT OF CREDIT VOUCHER

0043 SPLIT SALE

0044 TRANSACTION ABOVE FLOOR LIMIT

0045 COPY NOT RECEIVED WITHIN TIMEFRAME

0046 UNAUTHORIZED MULTIPLE TRANSACTIONS

0047 NON-MATCHING ACCOUNT NUMBER

0049 OTHER - SEE EXPLANATION

0050 MANUAL IMPRINTER RENTAL ADJ.

Page 160: HAIN REPORTS

Payment Code

Payment Description

0051 MANUAL IMPRINTER RENTAL AND MEMBERSHIP FEE ADJ.

0052 POS PAPER ROLL & SUPPLIES PAYMENT FEE

0053 MEMBERSHIP FEE

0054 COLLECTION ITEM

0055 DEACTIVATION FEE

0056 POS TERMINAL FEE ADJUSTMENT

0057 HANDLING FEE REVERSAL

0059 OTHER - SEE EXPLANATION

0060 INTERAC DROPPED TRANSACTION

0061 INTERAC DOUBLE BILLING

0069 OTHER - SEE EXPLANATION

0070 MAESTRO DROPPED TRANSACTION

0071 MAESTRO OTHER - SEE EXPLANATION

0072 MAESTRO CHARGEBACK - SEE EXPLANATION

0076 Gift Location Reconciliation

0077 Multi Currency Pricing Revenue Share Adjustment

F013 COMPLIANCE - DEBIT

F014 MINIMUM MDR

F015 DEPOSIT ERROR

F044 COMPLIANCE - CREDIT

M001 REQUESTED INFORMATION NOT RECEIVED

M002 REQUESTED INFORMATION ILLEGIBLE OR MISSING

M007 ACCOUNT CLOSED OR STATUS

M008 EXCEEDS FLOOR LIMIT

M012 ACCOUNT NUMBER NOT ON FILE

M031 TRANSACTION AMOUNT DIFFERS

M034 DUPLICATE PROCESSING

M035 CARD NOT VALID OR EXPIRED

M037 NO CARDHOLDER AUTHORIZATION

M040 UNAUTHORIZED PROCESSING OF TRANSACTIONS

M041 CANCELLED RECURRING TRANSACTION

M042 LATE PRESENTMENT

M046 CORRECT TRANSACTION CURRENCY CODE NOT PROVIDED

M047 FRAUDULENT TRANSACTION - EXCEEDS FLOOR LIMIT AND NOT AUTHORIZED

Page 161: HAIN REPORTS

Payment Code

Payment Description

M049 QUESTIONABLE MERCHANT ACTIVITY

M050 CREDIT POSTED AS A PURCHASE

M053 NOT AS DESCRIBED/DEFECTIVE

M055 NON RECEIPT OF MERCHANDISE

M057 CREDIT CARD ACTIVATED TELEPHONE TRANSACTION

M059 SERVICES NOT RENDERED

M060 CREDIT NOT PROCESSED

M062 COUNTERFEIT MAGNETIC STRIPE POS FRAUD

M063 TRANSACTION NOT RECOGNIZED

M070 CHIP LIABILITY SHIFT

M071 CHIP/PIN LIABILITY SHIFT

R000 OTHER REBATE

R001 MDR REBATE

R002 MINIMUM MDR REBATE

T003 CHARGEBACK TRANSACTION

V030 SERVICES NOT PROVIDED OR MERCHANDISE NOT RECEIVED

V041 CANCELLED RECURRING TRANSACTIONS

V053 NOT AS DESCRIBED OR DEFECTIVE MERCHANDISE

V057 FRAUDULENT MULTIPLE TRANSACTIONS

V060 ILLEGIBLE FULFILLMENT

V062 COUNTERFEIT TRANSACTION

V070 CARD RECOVERY BULLETIN OR EXCEPTION FILE

V071 DECLINED AUTHORIZATION

V072 NO AUTHORIZATION

V073 EXPIRED CARD

V074 LATE _PRESENTMENT

V075 TRANSACTION NOT RECOGNIZED

V076 INCORRECT CURRENCY/TRANSACTION CODE

V077 NON-MATCHING ACCOUNT NUMBER

V078 SERVICE CODE VIOLATION

V080 INCORRECT TRANSACTION AMOUNT OR ACCOUNT NUMBER

V081 FRAUD - CARD PRESENT ENVIRONMENT

V082 DUPLICATE PROCESSING

V083 FRAUD - CARD ABSENT ENVIRONMENT

Page 162: HAIN REPORTS

Payment Code

Payment Description

V085 CREDIT NOT PROCESSED

V086 PAID BY OTHER MEANS

V090 NON-RECEIPT OF CASH

V093 MERCHANT FRAUD PERFORMANCE PROGRAM

V096 TRANSACTION EXCEEDS LIMITED AMOUNT

SG00 MONERIS DEPOSIT OR ADJUSTMENT

SG01 VISA - Sales & Refunds

SG02 MASTERCARD - Sales & Refunds

SG03 MAESTRO - Sales & Refunds

SG04 DISCOVER - Sales & Refunds

SG05 INTERAC - Sales & Refunds

SG06 MONERIS FEES OR ADJUSTMENT

SG07 VISA FEES

SG08 MASTERCARD FEES

SG09 MAESTRO FEES

SG10 DISCOVER FEES

SG11 INTERAC FEES

SG12 OTHER CARD FEES

SG13 SERVICE FEES

SG18 Multi Currency Revenue Share

SG19 JCB Sales & Refunds

SG20 JCB Fees

SG21 GLR (Gift Location Reconciliation)

SG99 OTHER ADJUSTMENT

COPY REQUEST AND CHARGEBACK CODES

9.1. Copy Request Reason Codes

Card Type Value Reason Description

Visa 28 Request for Copy Bearing Signature

Visa 29 T & E Document Request

Visa 30 Cardholder Request Due to Dispute

Visa 32 Cardholder does not Recognize

Page 163: HAIN REPORTS

Card Type Value Reason Description

Visa 33 Fraud Analysis Request

Visa 34 Legal Process Request

MasterCard 5 Cardholder does not agree with amount billed

MasterCard 21 Cardholder does not Recognize

MasterCard 22 Chip Card Transaction Request

MasterCard 23 Personal Records Request

MasterCard 41 Fraud Analysis Request

MasterCard 42 Potential Chargeback/Compliance

Discover 1 Transaction Documentation Request

Discover 2 Transaction Documentation Request – T & E

Discover 3 Transaction Documentation Request Due to Cardholder Dispute Discover 4 Transaction Documentation Request for Fraud Analysis

Discover 5 Good Faith Investigation

American Express

4 Cardholder Did Not Receive the Ordered Goods or Services

American Express

21 Cardholder Cancelled the Goods or Services or Attempt to Cancel Was Unsuccessful

American Express

24 Cardholder Requests Return Authorization; Goods Received Were Damaged or Defective

American Express

59 Cardholder Requests Repair or Replacement of Damaged or Defective Goods

American Express

61 Credit Should Have Been Submitted as a Charge

American Express

62 Charge Should Have Been Submitted as a Credit

American Express

63 Credit Requested for the 'Quality' of Goods or Services or Replacement for Goods or Services that were Not As Described American

Express 127 Cardholder Does Not Recognize the Charge.

American Express

147 Cardholder Claims the Charge will be Paid By Their Insurance Company

American Express

154 Credit Requested for the Goods / Services that were Cancelled and /or Refused

American Express

155 Credit Requested - Goods / Services that were Not Received

American Express

158 Credit Requested for Goods that were Returned

American Express

169 Credit Requested for a Charge Submitted in an Invalid Currency

American Express

170 Credit Requested for a Cancelled Reservation or a CARDeposit

American Express

173 Credit Requested for a Duplicate Billing

American Express

175 Credit was Expected but was Not Processed to Cardholder's Account

American Express

176 Cardholder Does Not Recognize the Card Not Present Charge(s)

American Express

177 Cardholder Claims this Charge was Unauthorized

American Express

193 Cardholder Claims the Charge Is Fraudulent

Page 164: HAIN REPORTS

Card Type Value Reason Description

American Express

680 Charge Amount Submitted Differs from the Agreed Amount

American Express

684 Cardholder Paid for Charge with Another Form of Payment

American Express

691 Request for Itemization of Purchase

American Express

693 The Cardholder has Questioned the Charge for Damages / Theft or Loss

JCB 4 Cardholder Did Not Receive the Ordered Goods or Services

JCB 21 Cardholder Cancelled the Goods or Services or Attempt to Cancel Was Unsuccessful

JCB 24 Cardholder Requests Return Authorization; Goods Received Were Damaged or Defective

JCB 59 Cardholder Requests Repair or Replacement of Damaged or Defective Goods

JCB 61 Credit Should Have Been Submitted as a Charge

JCB 62 Charge Should Have Been Submitted as a Credit

JCB 63 Credit Requested for the 'Quality' of Goods or Services or Replacement for Goods or Services that were Not As Described JCB 127 Cardholder Does Not Recognize the Charge.

JCB 147 Cardholder Claims the Charge will be Paid By Their Insurance Company

JCB 154 Credit Requested for the Goods / Services that were Cancelled and /or Refused

JCB 155 Credit Requested - Goods / Services that were Not Received

JCB 158 Credit Requested for Goods that were Returned

JCB 169 Credit Requested for a Charge Submitted in an Invalid Currency JCB 170 Credit Requested for a Cancelled Reservation or a CARDeposit JCB 173 Credit Requested for a Duplicate Billing

JCB 175 Credit was Expected but was Not Processed to Cardholder's Account

JCB 176 Cardholder Does Not Recognize the Card Not Present Charge(s) JCB 177 Cardholder Claims this Charge was Unauthorized

JCB 193 Cardholder Claims the Charge Is Fraudulent

JCB 684 Charge Amount Submitted Differs from the Agreed Amount

JCB 684 Cardholder Paid for Charge with Another Form of Payment

JCB 691 Request for Itemization of Purchase

JCB 693 The Cardholder has Questioned the Charge for Damages / Theft or Loss

9.2. Chargeback Event Type Codes

Activity Type

Explanation

1 Original chargeback

Page 165: HAIN REPORTS

2 Representment – Reversal of the original chargeback; sometimes called a reverse chargeback

3 Reversal of reversed chargeback – Second chargeback; sometimes called a re-chargeback

4 Second Representment – Reversal of the second chargeback; sometimes called a second reverse chargeback

5 Declined on 1 st chargeback rebuttal*

6 Declined on 2 nd chargeback rebuttal*

7 SpecialHandling

8 Merchant Response Acknowledgement*

A Pre-compliance Adjustment

B Pre-compliance Adjustment Reversal

C DeclinedonPre-complianceRebuttal*

D Pre-compliance Close Decision

J Arbitration Case Decline – Final*

K Arbitration Ruling Decline*

L Arbitration Adjustment*

M Arbitration Adjustment Reversal*

Page 166: HAIN REPORTS

9.3. Chargeback & Decline Reason Codes

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

Amex A01 Charge Amount Exceeds Authorization Amount

1 No evidence was provided by the merchant to prove that a valid authorization code was obtained

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

Amex A02 No Valid Authorization

1 No evidence was provided by the merchant to prove that a valid authorization code was obtained

2 No evidence to support the claim that the card was not expired on the transaction date

3 No evidence of transaction documentation signed by the cardholder to indicate the cardholder participated or authorized the transaction

4 Illegible documentation was received from the merchant

5 Incorrect documentation was received from the merchant

6 No evidence was provided by the merchant to prove that a credit was issued

Amex A08 Authorization Approval Expired

1 No evidence was provided by the merchant to prove that a valid authorization code was obtained

2 No evidence to demonstrate the original authorization was not expired a the time the charge was submitted to be processed

3 Illegible documentation was received from the merchant

4 Incorrect documentation was received from the merchant

5 No evidence was provided by the merchant to prove that a credit was issued

Amex C02 Credit Not Processed

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged and the reason the credit is not due to the cardholder

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

Amex C04 Goods/Services Returned or Refused

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 No evidence to support the claim that cancellation policy was properly disclosed and the cardholder did not follow the policy

3 No evidence to support the claim that the cardholder did not return the goods and is in possession of such goods

4 Illegible documentation was received from the merchant

Page 167: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

5 Incorrect documentation was received from the merchant

6 No evidence was provided by the merchant to prove that a credit was issued

Amex C05 Goods/Services Cancelled

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 No evidence to support the claim that cancellation policy was properly disclosed and the cardholder did not follow the policy

3 Merchant did not provide evidence the cardholder received the goods or services

4 No evidence to support the cardholder accessed your website and completed digital download after the transaction date

5 Illegible documentation was received from the merchant

6 Incorrect documentation was received from the merchant

7 No evidence was provided by the merchant to prove that a credit was issued

Amex C08 Goods/Services Not Received or Only Partially Received

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Merchant did not provide evidence the cardholder received the goods or services

3 Merchant did not provide proof of Delivery including delivery date and full shipping address

4 Merchant did not provide evidence the cardholder is a registered online user on their website

5 No evidence to support the cardholder accessed your website and completed digital download after the transaction date

6 Illegible documentation was received from the merchant

7 Incorrect documentation was received from the merchant

8 No evidence was provided by the merchant to prove that a credit was issued

Amex C14 Paid by Other Means

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Merchant did not provide evidence the other form of payment received was related to another transaction and not the disputed charge

3 Merchant did not provide proof the cardholder consented to use the card as payment for the transaction

4 Illegible documentation was received from the merchant

5 Incorrect documentation was received from the merchant

6 No evidence was provided by the merchant to prove that a credit was issued

Amex C18 “No Show” or CARDeposit Cancelled

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 No evidence was provided by the merchant to refute the cardholder’s claim that the “No-show” charge is incorrect when the cardholder cancelled the reservation

3 Illegible documentation was received from the merchant

4 Incorrect documentation was received from the merchant

5 No evidence was provided by the merchant to prove that a credit was issued

Page 168: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

Amex C28 Cancelled Recurring Billing

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 No evidence was provided by the merchant to refute the cardholder’s claim that the recurring billing was cancelled if the cardholder continues to receive the services

3 No evidence to support the claim that cancellation policy was properly disclosed and the cardholder did not follow the policy

4 Illegible documentation was received from the merchant

5 Incorrect documentation was received from the merchant

6 No evidence was provided by the merchant to prove that a credit was issued

Amex C31 Goods/Services Not As Described

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Merchant did not provide evidence to demonstrate the goods or services described on the transaction document were delivered as described

3 No evidence to demonstrate the damaged/defective merchandise was replaced or repaired

4 Illegible documentation was received from the merchant

5 Incorrect documentation was received from the merchant

6 No evidence was provided by the merchant to prove that a credit was issued

Amex C32 Goods/Services Damaged or Defective

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Merchant did not provide evidence to prove the cardholder agreed to accept the goods as delivered

3 Merchant did not provide evidence to demonstrate the damaged/defective merchandise was replaced or repaired

4 Illegible documentation was received from the merchant

5 Incorrect documentation was received from the merchant

6 No evidence was provided by the merchant to prove that a credit was issued

Amex FR2 Fraud Full Recourse Program

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

Amex FR4 Immediate Chargeback Program

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

Amex FR6 Partial Immediate Chargeback Program

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

Page 169: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

4 No evidence was provided by the merchant to prove that a credit was issued

Amex F10 Missing Imprint

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Merchant did not provide the transaction receipt with the card imprint and signature or PIN

3 Merchant did not provide proof of Delivery including delivery date and full shipping address

4 No evidence was provided by the merchant that the transaction was a Card Not Present transaction

5 Illegible documentation was received from the merchant

6 Incorrect documentation was received from the merchant

7 No evidence was provided by the merchant to prove that a credit was issued

Amex F14 Missing Signature

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Merchant did not provide imprinted and signed transaction receipt

3 No evidence was provided by the merchant that the transaction was a Card Not Present transaction

4 No evidence was provided by the merchant that the transaction qualifies under the No signature Program

5 Illegible documentation was received from the merchant

6 Incorrect documentation was received from the merchant

7 No evidence was provided by the merchant to prove that a credit was issued

Amex F24 No Cardholder Authorization

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Merchant did not provide evidence the cardholder participated in the transaction

3 Illegible documentation was received from the merchant

4 Incorrect documentation was received from the merchant

5 No evidence was provided by the merchant to prove that a credit was issued

Amex F29 Card Not Present

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 No evidence of transaction documentation signed by the cardholder to indicate the cardholder participated or authorized the transaction

3 No evidence the CID was validated or Address verification was performed

4 Illegible documentation was received from the merchant

5 Incorrect documentation was received from the merchant

6 No evidence was provided by the merchant to prove that a credit was issued

Amex F30 Fraud Liability Shift – Counterfeit

1 Transaction data indicated a CHIP card used at non- CHIP terminal, liability shift in effect. NO RECOURSE

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

Page 170: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

4 No evidence was provided by the merchant to prove that a credit was issued

Amex F31 Fraud Liability Shift – Lost/Stolen

1 Transaction data indicated a CHIP card used at non- CHIP terminal, liability shift in effect. NO RECOURSE

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

Amex M01 Chargeback Authorization

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

Amex OP1 Dispute Adjustment

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

Amex P01 Unassigned Card Number

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Merchant did not provide evidence of a imprinted transaction receipt that proves the card number is correct

3 Illegible documentation was received from the merchant

4 Incorrect documentation was received from the merchant

5 No evidence was provided by the merchant to prove that a credit was issued

Amex P03 Credit Processed as Charge

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Merchant did not provide evidence to demonstrate the transaction was a sale instead of a credit

3 Illegible documentation was received from the merchant

4 Incorrect documentation was received from the merchant

5 No evidence was provided by the merchant to prove that a credit was issued

Amex P04 Charge Processed as Credit

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Merchant did not provide evidence to demonstrate the credit transaction was posted correctly

3 Illegible documentation was received from the merchant

4 Incorrect documentation was received from the merchant

5 No evidence was provided by the merchant to prove that a credit was issued

Amex P05 Incorrect Charge Amount

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Merchant did not provide evidence to demonstrate the amount submitted was correct

Page 171: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

3 Merchant did not provide evidence the cardholder agreed to pay for the delayed charges

4 No evidence was provided by the merchant to prove that the cardholder received alternate accommodations

5 Illegible documentation was received from the merchant

6 Incorrect documentation was received from the merchant

7 No evidence was provided by the merchant to prove that a credit was issued

Amex P07 Late Submission

1 Merchant did not provide evidence to demonstrate the amount submitted was correct

2 No evidence to support transaction was processed within the required time frame

3 Illegible documentation was received from the merchant

4 Incorrect documentation was received from the merchant

5 No evidence was provided by the merchant to prove that a credit was issued

Amex P08 Duplicate Charge

1 Merchant did not provide evidence to demonstrate the amount submitted was correct

2 Merchant did not provide evidence to demonstrate that two separate transactions were processed

3 Illegible documentation was received from the merchant

4 Incorrect documentation was received from the merchant

5 No evidence was provided by the merchant to prove that a credit was issued

Amex P22 Non-Matching Card Number

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Merchant did not provide evidence of a imprinted transaction receipt that proves the card number is correct

3 Illegible documentation was received from the merchant

4 Incorrect documentation was received from the merchant

5 No evidence was provided by the merchant to prove that a credit was issued

Amex P23 Currency Discrepancy

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Merchant did not provide evidence the transaction was submitted in the correct currency

3 Illegible documentation was received from the merchant

4 Incorrect documentation was received from the merchant

5 No evidence was provided by the merchant to prove that a credit was issued

Amex R03 InsufficientReply

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

Amex R13 No Reply 1 No evidence the requested transaction information was provided within the required time frame specified in previous communications - NO RECOURSE

Page 172: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

Discover AA Does Not Recognize

1 No evidence of transaction documentation signed by the cardholder to indicate the cardholder authorized the transaction

2 No evidence to support the goods or services were delivered as instructed by the cardholder such as a copy of signed delivery receipt or work order for service completed

3 Illegible documentation received

4 Incorrect documentation received

5 No evidence to support a credit was issued

6 No evidence to support the claim that the cardholder received the Cash Advance or Cash Over

7 No evidence of card presence; transaction documentation did not include the card imprint and signature or PIN

8 No evidence the requested transaction information was provided within the required time frame specified in previous communications - NO RECOURSE

Discover AL AirlineTransaction Dispute

Discover AP Recurring Payments

1 Rebuttal documentation did not include an explanation that substantiate the validity of the transaction charged

2 No evidence to support the cardholder’s cancellation was received less than 15 days prior to the transaction date

3 No evidence of the Terms of the Recurring Payment Plan that requires the cardholder to pay despite the cancellation notice

4 Illegible documentation received

5 Incorrect documentation received

6 No evidence to support a credit was issued

Discover AT Authorization Non Compliance

1 No evidence to demonstrate a positive authorization was obtained for the transaction

2 No evidence to demonstrate the transaction was PIN verified and positive authorization was obtained for a Chip Card transaction

3 Transaction was presented as a Customer Activated Terminal (CAT) transaction that was processed for an amount that exceeded the authorized amount

4 Expiration date on the card was not valid on the transaction date and an authorization code was not obtained

5 Illegible documentation received

6 Incorrect documentation received

7 No evidence to support a credit was issued

8 Authorization was not obtained using “electronic“ means; transaction was “key entered“ into the POS device

Discover AW Altered Amount 1 Rebuttal documentation did not include an explanation that substantiate the validity of the transaction charged

Page 173: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

2 No evidence to support the claim that alteration on the transaction document was completed with the cardholder’s permission.

3 No evidence to support the claim the Cardholder is responsible for the additional charge

4 Illegible documentation received

5 Incorrect documentation received

6 No evidence to support a credit was issued

7 No evidence to refute the cardholder’s claim that the charge was for a higher fare than the quoted fare

8 No evidence to support the claim that the cardholder received the Cash Advance or Cash Over

Discover CA Cash Advance Dispute

Discover CD Credit Posted as Card Sale

1 Rebuttal documentation did not include an explanation that substantiate the validity of the transaction charged

2 No evidence to support the claim that the transaction was processed correctly as a card sale instead of a credit

3 No evidence to support the claim the cardholder received the goods or services

4 Illegible documentation received

5 Incorrect documentation received

6 No evidence to support a credit was issued

Discover CR Cancelled Reservation

Discover DP Duplicate Processing

1 Rebuttal documentation did not include two separate transaction receipts

2 Illegible documentation received

3 Incorrect documentation received

4 No evidence to support a credit was issued

Discover IC Illegible Transaction Documentation

Discover IN Invalid Cardholder Number

1 No evidence to demonstrate a positive authorization was obtained for the transaction

2 Transaction documentation did not include a valid card number

3 Illegible documentation received

4 Incorrect documentation received

5 No evidence to support a credit was issued

Discover IS Missing Signature

Discover LP Late Presentation

1 Rebuttal documentation did not include an explanation that substantiate the validity of the transaction charged

2 No evidence the cardholder approved the transaction to be submitted after the allowed time frame

3 No evidence of a signed work order or agreement by the cardholder for a custom order along with proof of a valid authorization response was received at the time of the sale

4 Illegible documentation received

5 Incorrect documentation received

Page 174: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

6 No evidence to support a credit was issued

Discover NC Not Classified

Discover NF Non Receipt Of Cash From ATM

1 No evidence to support the claim that the cardholder received the Cash

2 Illegible documentation received

3 Incorrect documentation received

4 No evidence to support a credit was issued

Discover NR No Response to a RR Ticket

Discover PM Paid By Other Means

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 No evidence was provided by the merchant to refute the cardholder’s claim that payment for the goods or service was made by other means

3 Illegible documentation received

4 Incorrect documentation received

5 No evidence to support a credit was issued

Discover RG Non-Receipt of Goods, Services, Cash Over or Cash Advance

1 Rebuttal documentation did not include an explanation that substantiate the validity of the transaction charged

2 No evidence to refute the cardholder’s claim that the goods or services were not delivered as instructed by the cardholder

3 No evidence of a signed delivery receipt or work order for service completed

4 No evidence of transaction documentation signed by the cardholder to indicate the cardholder authorized the transaction

5 Illegible documentation received

6 Incorrect documentation received

7 No evidence to support a credit was issued

8 No evidence to support the ticket was used by the cardholder

9 No evidence to support services were rendered by the airline

Discover RM C/H Dispute Quality of Good/Service

1 Rebuttal documentation did not include an explanation that substantiate the validity of the transaction charged

2 No evidence to support the claim that the quality of the goods or services were completed according to the agreement

3 No evidence of transaction documentation signed by the cardholder to indicate the cardholder approved the quality of the goods or services

4 No evidence to support the claim that the cardholder has received goods or services to correct the “Quality” dispute

5 No evidence to support the claim that the cardholder rejected the attempt to correct the quality of goods or services

6 No evidence to support the claim the cardholder refused the goods or services and has possession of such goods or services

7 Illegible documentation received

8 Incorrect documentation received

9 No evidence to support a credit was issued

Page 175: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

10 No evidence to refute the cardholder’s claim that the merchandise was counterfeit

11 No evidence to refute the cardholder’s claim that the merchandise delivered was received damaged or defective

12 No evidence to refute the cardholder’s claim the timeshare was misrepresented in the sales agreement

13 No evidence to support the cardholder accessed your website and completed digital download after the transaction date

Discover RN2 Credit Not Processed

1 Rebuttal documentation did not include an explanation that substantiate the validity of the transaction charged

2 No evidence to support the claim that the cardholder did not return the goods and is in possession of such goods

3 No evidence of an “in-store” credit issued to the cardholder

4 No evidence of transaction documentation signed by the cardholder to indicate the cardholder authorized the transaction

5 Illegible documentation received

6 Incorrect documentation received

7 No evidence to support a credit was issued

8 No evidence to support the claim that cancellation policy was properly disclosed and the cardholder did not properly cancel the reservation

9 No evidence to support the cancellation code provided by the cardholder is invalid

Discover SV Stored Value Dispute

Discover TF Violation of Operating Regs

1 The card sale transaction was not processed in accordance with the Terms and Conditions of the Agreement

2 Illegible documentation received

3 Incorrect documentation received

4 No evidence to support a credit was issued

Discover UA01 Fraud – Card Present Transaction

1 Rebuttal documentation did not include an explanation that substantiate the validity of the transaction charged

2 Transaction documentation did not include the signed transaction receipt

3 No evidence to support the claim Card Identification Data (CID) was present in the authorization request and an imprint of the card was not obtained

4 No evidence to demonstrate the transaction was PIN verified and positive authorization was obtained for a Chip Card transaction

5 Illegible documentation received

6 Incorrect documentation received

7 No evidence to support a credit was issued

8 No evidence to support the cardholder accessed your website and completed digital download after the transaction date

9 No evidence the requested transaction information was provided within the required time frame specified in previous communications – NO RECOURSE

Discover UA02 Fraud – Card NOT Present Transaction

1 Rebuttal documentation did not include an explanation that substantiate the validity of the transaction charged

Page 176: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

2 Transaction documentation did not include the courier receipt with the authorized signature proving the goods were delivered to the cardholder

3 Illegible documentation received

4 Incorrect documentation received

5 No evidence to support a credit was issued

6 No evidence of transaction documentation signed by the cardholder to indicate the cardholder participated or authorized the transaction

7 No evidence to support the cardholder accessed your website and completed digital download after the transaction date

8 No evidence to support the claim Card Identification Data (CID) was present in the authorization request

9 No evidence the requested transaction information was provided within the required time frame specified in previous communications – NO RECOURSE

Discover UA03 Fraud – Processing Error

Discover UA05 Fraud – Chip Card Counterfeit Transaction

1 Transaction data indicated a CHIP card used at non- CHIP terminal, liability shift in effect. NO RECOURSE

2 Illegible documentation received

3 Incorrect documentation received

4 No evidence to support a credit was issued

Discover UA06 Chip and PIN Transaction

1 Transaction data indicated a CHIP card used at non- CHIP terminal, liability shift in effect. NO RECOURSE

2 Illegible documentation received

3 Incorrect documentation received

4 No evidence to support a credit was issued

Discover UANR Fraud – No Response to RR Ticket

Discover 05 Good Faith Investigation 1 Merchant accepted Good Faith Investigation request

2 No evidence to support a credit was issued

JCB A01 Charge Amount Exceeds Authorization Amount

1 No evidence was provided by the merchant to prove that a valid authorization code was obtained

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

JCB A02 No Valid Authorization

1 No evidence was provided by the merchant to prove that a valid authorization code was obtained

2 No evidence to support the claim that the card was not expired on the transaction date

3 No evidence of transaction documentation signed by the cardholder to indicate the cardholder participated or authorized the transaction

4 Illegible documentation was received from the merchant

5 Incorrect documentation was received from the merchant

Page 177: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

6 No evidence was provided by the merchant to prove that a credit was issued

JCB A08 Authorization Approval Expired

1 No evidence was provided by the merchant to prove that a valid authorization code was obtained

2 No evidence to demonstrate the original authorization was not expired a the time the charge was submitted to be processed

3 Illegible documentation was received from the merchant

4 Incorrect documentation was received from the merchant

5 No evidence was provided by the merchant to prove that a credit was issued

JCB C02 Credit Not Processed

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged and the reason the credit is not due to the cardholder

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

JCB C04 Goods/Services Returned or Refused

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 No evidence to support the claim that cancellation policy was properly disclosed and the cardholder did not follow the policy

3 No evidence to support the claim that the cardholder did not return the goods and is in possession of such goods

4 Illegible documentation was received from the merchant

5 Incorrect documentation was received from the merchant

6 No evidence was provided by the merchant to prove that a credit was issued

JCB C05 Goods/Services Cancelled

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 No evidence to support the claim that cancellation policy was properly disclosed and the cardholder did not follow the policy

3 Merchant did not provide evidence the cardholder received the goods or services

4 No evidence to support the cardholder accessed your website and completed digital download after the transaction date

5 Illegible documentation was received from the merchant

6 Incorrect documentation was received from the merchant

7 No evidence was provided by the merchant to prove that a credit was issued

JCB C08 Goods/Services Not Received or Only Partially Received

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Merchant did not provide evidence the cardholder received the goods or services

3 Merchant did not provide proof of Delivery including delivery date and full shipping address

4 Merchant did not provide evidence the cardholder is a registered online user on their website

5 No evidence to support the cardholder accessed your website and completed digital download after the transaction date

Page 178: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

6 Illegible documentation was received from the merchant

7 Incorrect documentation was received from the merchant

8 No evidence was provided by the merchant to prove that a credit was issued

JCB C14 Paid by Other Means

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Merchant did not provide evidence the other form of payment received was related to another transaction and not the disputed charge

3 Merchant did not provide proof the cardholder consented to use the card as payment for the transaction

4 Illegible documentation was received from the merchant

5 Incorrect documentation was received from the merchant

6 No evidence was provided by the merchant to prove that a credit was issued

JCB C18 “No Show” or CARDeposit Cancelled

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 No evidence was provided by the merchant to refute the cardholder’s claim that the “No-show” charge is incorrect when the cardholder cancelled the reservation

3 Illegible documentation was received from the merchant

4 Incorrect documentation was received from the merchant

5 No evidence was provided by the merchant to prove that a credit was issued

JCB C28 Cancelled Recurring Billing

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 No evidence was provided by the merchant to refute the cardholder’s claim that the recurring billing was cancelled if the cardholder continues to receive the services

3 No evidence to support the claim that cancellation policy was properly disclosed and the cardholder did not follow the policy

4 Illegible documentation was received from the merchant

5 Incorrect documentation was received from the merchant

6 No evidence was provided by the merchant to prove that a credit was issued

JCB C31 Goods/Services Not As Described

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Merchant did not provide evidence to demonstrate the goods or services described on the transaction document were delivered as described

3 No evidence to demonstrate the damaged/defective merchandise was replaced or repaired

4 Illegible documentation was received from the merchant

5 Incorrect documentation was received from the merchant

6 No evidence was provided by the merchant to prove that a credit was issued

JCB C32 Goods/Services Damaged or Defective

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

Page 179: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

2 Merchant did not provide evidence to prove the cardholder agreed to accept the goods as delivered

3 Merchant did not provide evidence to demonstrate the damaged/defective merchandise was replaced or repaired

4 Illegible documentation was received from the merchant

5 Incorrect documentation was received from the merchant

6 No evidence was provided by the merchant to prove that a credit was issued

JCB FR2 Fraud Full Recourse Program

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

JCB FR4 Immediate Chargeback Program

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

JCB FR6 Partial Immediate Chargeback Program

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

JCB F10 Missing Imprint

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Merchant did not provide the transaction receipt with the card imprint and signature or PIN

3 Merchant did not provide proof of Delivery including delivery date and full shipping address

4 No evidence was provided by the merchant that the transaction was a Card Not Present transaction

5 Illegible documentation was received from the merchant

6 Incorrect documentation was received from the merchant

7 No evidence was provided by the merchant to prove that a credit was issued

JCB F14 Missing Signature

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Merchant did not provide imprinted and signed transaction receipt

3 No evidence was provided by the merchant that the transaction was a Card Not Present transaction

4 No evidence was provided by the merchant that the transaction qualifies under the No signature Program

5 Illegible documentation was received from the merchant

6 Incorrect documentation was received from the merchant

Page 180: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

7 No evidence was provided by the merchant to prove that a credit was issued

JCB F24 No Cardholder Authorization

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Merchant did not provide evidence the cardholder participated in the transaction

3 Illegible documentation was received from the merchant

4 Incorrect documentation was received from the merchant

5 No evidence was provided by the merchant to prove that a credit was issued

JCB F29 Card Not Present

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 No evidence of transaction documentation signed by the cardholder to indicate the cardholder participated or authorized the transaction

3 No evidence the CID was validated or Address verification was performed

4 Illegible documentation was received from the merchant

5 Incorrect documentation was received from the merchant

6 No evidence was provided by the merchant to prove that a credit was issued

JCB F30 Fraud Liability Shift – Counterfeit

1 Transaction data indicated a CHIP card used at non- CHIP terminal, liability shift in effect. NO RECOURSE

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

JCB F31 Fraud Liability Shift – Lost/Stolen

1 Transaction data indicated a CHIP card used at non- CHIP terminal, liability shift in effect. NO RECOURSE

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

JCB M01 Chargeback Authorization

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

JCB OP1 Dispute Adjustment

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

JCB P01 Unassigned Card Number

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Merchant did not provide evidence of a imprinted transaction receipt that proves the card number is correct

Page 181: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

3 Illegible documentation was received from the merchant

4 Incorrect documentation was received from the merchant

5 No evidence was provided by the merchant to prove that a credit was issued

JCB P03 Credit Processed as Charge

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Merchant did not provide evidence to demonstrate the transaction was a sale instead of a credit

3 Illegible documentation was received from the merchant

4 Incorrect documentation was received from the merchant

5 No evidence was provided by the merchant to prove that a credit was issued

JCB P04 Charge Processed as Credit

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Merchant did not provide evidence to demonstrate the credit transaction was posted correctly

3 Illegible documentation was received from the merchant

4 Incorrect documentation was received from the merchant

5 No evidence was provided by the merchant to prove that a credit was issued

JCB P05 Incorrect Charge Amount

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Merchant did not provide evidence to demonstrate the amount submitted was correct

3 Merchant did not provide evidence the cardholder agreed to pay for the delayed charges

4 No evidence was provided by the merchant to prove that the cardholder received alternate accommodations

5 Illegible documentation was received from the merchant

6 Incorrect documentation was received from the merchant

7 No evidence was provided by the merchant to prove that a credit was issued

JCB P07 Late Submission

1 Merchant did not provide evidence to demonstrate the amount submitted was correct

2 No evidence to support transaction was processed within the required time frame

3 Illegible documentation was received from the merchant

4 Incorrect documentation was received from the merchant

5 No evidence was provided by the merchant to prove that a credit was issued

JCB P08 Duplicate Charge

1 Merchant did not provide evidence to demonstrate the amount submitted was correct

2 Merchant did not provide evidence to demonstrate that two separate transactions were processed

3 Illegible documentation was received from the merchant

4 Incorrect documentation was received from the merchant

5 No evidence was provided by the merchant to prove that a credit was issued

Page 182: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

JCB P22 Non-Matching Card Number

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Merchant did not provide evidence of a imprinted transaction receipt that proves the card number is correct

3 Illegible documentation was received from the merchant

4 Incorrect documentation was received from the merchant

5 No evidence was provided by the merchant to prove that a credit was issued

JCB P23 Currency Discrepancy

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Merchant did not provide evidence the transaction was submitted in the correct currency

3 Illegible documentation was received from the merchant

4 Incorrect documentation was received from the merchant

5 No evidence was provided by the merchant to prove that a credit was issued

JCB R03 InsufficientReply

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

JCB R13 No Reply

1 No evidence the requested transaction information was provided within the required time frame specified in previous communications – NO RECOURSE

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

Mastercard 4802 Requested/Required Information Illegible or Missing

1 Illegible transaction documentation received

2 Transaction amount exceeded the protection amount for PayPass transaction (Contactless)

3 No evidence to support a credit was issued

Mastercard 4807 Account Closed and No Authorization Obtained

1 No evidence to demonstrate a valid authorization code was obtained

2 Transaction was presented as an Automated Fuel Dispenser (AFD) transaction that was processed for an amount that exceeded the authorized amount

3 No evidence to demonstrate the multiple authorization requests were completed for services rendered for a Hotel, Car Rental Company or Cruise Line

4 Illegible documentation received

5 Incorrect documentation received

6 No evidence to support a credit was issued

Mastercard 4808 Authorization-Related Chargeback

1 No evidence to demonstrate a valid authorization code was obtained

Page 183: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

2 Transaction was presented as an Automated Fuel Dispenser (AFD) transaction that was processed for an amount that exceeded the authorized amount

3 No evidence to demonstrate the multiple authorization requests were completed for services rendered for a Hotel, Car Rental Company or Cruise Line

4 Illegible documentation received

5 Incorrect documentation received

6 No evidence to support a credit was issued

Mastercard 4812 Account Number Not On File

1 No evidence to demonstrate a valid authorization code was obtained

2 Transaction was presented as an Automated Fuel Dispenser (AFD) transaction that was processed for an amount that exceeded the authorized amount

3 No evidence to demonstrate the multiple authorization requests were completed for services rendered for a Hotel, Car Rental Company or Cruise Line

4 Illegible documentation received

5 Incorrect documentation received

6 No evidence to support a credit was issued

Mastercard 4831 Transaction Amount Differs

1 Rebuttal documentation did not include an explanation that substantiate the validity of the transaction charged

2 No evidence to refute the cardholder’s claim that payment for the goods or services was made by other means

3 No evidence to support claim that the cardholder was billed for the correct amount

4 No evidence to refute the cardholder’s claim that a billing discrepancy occurred

5 Illegible documentation received

6 Incorrect documentation received

7 No evidence to support a credit was issued

Mastercard 4834 Point of Interaction Error

1 Rebuttal documentation did not include two separate transaction receipts

2 Rebuttal documentation did not include an explanation that substantiate the validity of the transaction charged

3 No evidence to refute the cardholder’s claim that payment for the goods or services was made by other means

4 No evidence to support claim that the cardholder was billed for the correct amount

5 No evidence to refute the cardholder’s claim that a billing discrepancy occurred

6 No evidence to support transaction was processed within the required time frame

7 No evidence to support the correct currency was provided or specified

8 Illegible documentation received

9 Incorrect documentation received

10 No evidence to support a credit was issued

Page 184: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

Mastercard 4835 Card Not Valid Or Expired

Mastercard 4837 No Cardholder Authorization

1 Rebuttal documentation did not include an explanation that substantiate the validity of the transaction charged

2 No evidence of card presence; transaction documentation did not include an electronic imprint and signature or PIN

3 Transaction amount exceeded the protection amount for PayPass transaction (Contactless)

4 No evidence to refute the cardholder’s claim that a billing discrepancy occurred

5 No evidence to demonstrate the card was not expired on the transaction date and a valid authorization code was obtained

6 No evidence the cardholder’s identity was authenticated using Mastercard SecureCode

7 No evidence to support claim the cardholder is responsible for the addendum charges

8

No evidence to support claim the E-Commerce, Mail Order and Telephone Order transaction was authorized by the cardholder such as: Written correspondence exchanged with the cardholder or signed work order, invoice or receipt that substantiate the cardholder received the goods or services

9 No evidence that substantiate the transaction was the result of Guaranteed Reservation Service, a ’No-Show’

10 Merchant did not provide evidence the cardholder is a registered online user on their website

11 Illegible documentation received

12 Incorrect documentation received

13 No evidence to support a credit was issued

Mastercard 4840 Fraudulent Processing of Transactions

1 Rebuttal documentation did not include an explanation that substantiate the validity of the transaction charged

2 No evidence to support the claim that fraudulent processing of transactions did not occur

3 Transaction receipts demonstrated non-matching signatures

4 No evidence to demonstrate the transactions were EMV Chip and PIN transactions

5 Illegible documentation received

6 Incorrect documentation received

7 No evidence to support a credit was issued

Mastercard 4841 Cancelled Recurring and Digital Goods Transactions

1 Rebuttal documentation did not include an explanation that substantiate the validity of the transaction charged

2 No evidence to support the claim that the cardholder has continued to receive services after the cancellation date

3 No evidence to support that the cardholder did not cancel services

4 No evidence to support that the transaction was not recurring

5 No evidence to support cardholder failed to meet the cancellation terms of the signed contract

6 No evidence was provided by the merchant to prove that purchase control settings were offered to the cardholder

7 Illegible documentation received

Page 185: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

8 Incorrect documentation received

9 No evidence to support a credit was issued

Mastercard 4842 Late Presentment

1 Rebuttal documentation did not include an explanation that substantiate the validity of the transaction charged

2 No evidence to support transaction was processed within the required time frame

3 Illegible documentation received

4 Incorrect documentation received

5 No evidence to support a credit was issued

Mastercard 4846 Correct Transaction Currency Code Not Provided

1 Rebuttal documentation did not include an explanation that substantiate the validity of the transaction charged

2 No evidence to support the correct currency was provided or specified

3 Illegible documentation received

4 Incorrect documentation received

5 No evidence to support a credit was issued

Mastercard 4847 Fraudulent Trans. – Exceeds Floor Limit & Not Authorized

Mastercard 4849 Questionable Merchant Activity

1 No evidence the cardholder’s identity was authenticated using Mastercard SecureCode and a valid authorization was obtained

2 Illegible documentation received

3 Incorrect documentation received

4 No evidence to support a credit was issued

Mastercard 4850 Credit Posted As A Purchase

Mastercard 4853 Cardholder Dispute

1 Rebuttal documentation did not include an explanation that substantiate the validity of the transaction charged

2 No evidence to demonstrate the goods or services described on the transaction information document were delivered as described

3 No evidence to demonstrate the damaged/defective merchandise was replaced or repaired

4 No evidence to refute the cardholder’s claim that the goods were counterfeit

5 No evidence to support the claim that the cardholder has continued to receive services after the cancellation date

6 No evidence to support that the transaction was not recurring

7 No evidence to support cardholder failed to meet the cancellation terms of the signed contract

8 No evidence was provided by the merchant to prove that purchase control settings were offered to the cardholder

9 Transaction documentation did not include the courier receipt with the authorized signature proving the goods were delivered to the cardholder or the authorized person

10 Transaction documentation did not include proof that services were rendered; a signed copy of an order form detailing the services rendered

Page 186: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

11 No evidence to support the claim that the airline tickets were used by the cardholder

12 No evidence to support the claim that the cardholder was issued a paper airline ticket(s)

13 No evidence was provided by the merchant to prove the Online transaction was successfully processed

14 No evidence to demonstrate the transaction was not a “No Show” charge

15 No evidence to demonstrate the cancellation policy was disclosed at the time of the transaction

16 No evidence to support the claim that the cardholder was notified of the rate of the “No-Show” before the date of the reservation

17 No evidence to demonstrate the cardholder agreed to the addendum charge

18 No evidence to prove the transaction represents a retail sale instead of a credit

19 No evidence to support the claim that the Timeshare cancellation was received past the 14 days of the contract date

20 Illegible documentation received

21 Incorrect documentation received

22 No evidence to support a credit was issued

Mastercard 4855 Goods or Services Not Provided

1 Rebuttal documentation did not include an explanation that substantiate the validity of the transaction charged

2 Transaction documentation did not include the courier receipt with the authorized signature proving the goods were delivered to the cardholder or the authorized person

3 Transaction documentation did not include proof that services were rendered; a signed copy of an order form detailing the services rendered

4 No evidence to support the claim that the airline tickets were used by the cardholder

5 No evidence to support the claim that the cardholder was issued a paper airline ticket(s)

6 No evidence was provided by the merchant to prove the Online transaction was successfully processed

7 Illegible documentation received

8 Incorrect documentation received

9 No evidence to support a credit was issued

Mastercard 4857 Credit Card Activated Telephone Transaction

Mastercard 4859

Addendum or No-Show Dispute

1 Rebuttal documentation did not include an explanation that substantiate the validity of the transaction charged

2 No evidence to demonstrate the transaction was not a “No Show” charge

3 No evidence to demonstrate the cancellation policy was disclosed at the time of the transaction

4 No evidence to support the claim that the cardholder was notified of the rate of the “No Show” before the date of the reservation

Page 187: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

5 No evidence to demonstrate the cardholder agreed to the addendum charge

6 Illegible documentation received

7 Incorrect documentation received

8 No evidence to support a credit was issued

Mastercard 4860 Credit Not Processed

1 Rebuttal documentation did not include an explanation that substantiate the validity of the transaction charged

2 Copy of the transaction receipt proving the transaction represents a retail sale instead of a credit

3 No evidence to demonstrate the “Credit or Cancellation” policy was properly disclosed to the cardholder

4 No evidence to support the claim that the cardholder’s request to cancel the services or return the merchandise was denied

5 No evidence to support the claim that the Timeshare cancellation was received past the 14 days of the contract date

6 Illegible documentation received

7 Incorrect documentation received

8 No evidence to support a credit was issued

Mastercard 4862 Counterfeit Magnetic Stripe POS Fraud

Mastercard 4863

Cardholder Does Not Recognize-Potential Fraud

1 No evidence of card presence; transaction documentation did not include the card imprint and signature or PIN

2 No evidence to support claim the merchandise was shipped; such as details of the shipping address and proof of delivery

3 No evidence the cardholder’s identity was authenticated using Mastercard SecureCode

4 Illegible documentation received

5 Incorrect documentation received

6 No evidence to support a credit was issued

Mastercard 4870

Chip Liability Shift

1 Transaction data indicated a CHIP card used at non-CHIP terminal

2 Illegible documentation received

3 Incorrect documentation received

4 No evidence to support a credit was issued

Mastercard 4871 Chip/Pin Liability Shift

1 Transaction data indicated a CHIP card used at non-CHIP terminal

2 Illegible documentation received

3 Incorrect documentation received

4 No evidence to support a credit was issued

Mastercard 4901 Req Doc Not Received to Support Previous 2nd Presentment

1 No evidence to support a credit was issued

Mastercard 4902 Requested/Required Information Illegible or Missing

1 Illegible documentation received

2 No evidence to support a credit was issued

Page 188: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

Mastercard 4903 Scanning Error - Unrelated Documents or Partial Scan

1 No evidence to support a credit was issued

Mastercard 4905 Invalid Acq Ref Data on 2nd Presentment/1240 (required doc.)

1 No evidence to support a credit was issued

Mastercard 4908 Requested/Required Authorization Not Obtained

1 No evidence to support a credit was issued

Visa C021

TransactionReceiptDelivery to Cardholder

1 No evidence to prove the electronic format receipt was sent to the cardholder

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

Visa C027 Surcharging

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

Visa C028 Refinance of existing debt

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

Visa C029 Hotel & Car Rental Authorizations

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 No evidence was provided by the merchant to prove that a valid authorization code was obtained

3 No evidence was provided by the merchant to prove that proper authorization procedures were followed by the merchant for a Hotel transaction

4 No evidence was provided by the merchant to prove that proper authorization procedures were followed by the merchant for a Car Rental transaction

5 Illegible documentation was received from the merchant

6 Incorrect documentation was received from the merchant

7 No evidence was provided by the merchant to prove that a credit was issued

Visa C030 Travel & Entertainment Delayed and Amended Charges

1 No evidence was provided by the merchant to prove that the cardholder consented to be billed for the delayed or amended charge

2 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

3 No evidence was provided by the merchant to prove that proper card acceptance procedures were followed by the merchant. The rental agreement did not include the cardholder’s signature

Page 189: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

4 Illegible documentation was received from the merchant

5 Incorrect documentation was received from the merchant

6 No evidence was provided by the merchant to prove that a credit was issued

Visa C031 Prohibited Transaction

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

Visa C034 Credit Transaction Receipt

1 No evidence was provided by the merchant to prove that a previous retail purchase transaction was processed for the same cardholder

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a reversal was processed

Visa C035 Transaction Receipt Reversal

1 Illegible documentation was received from the merchant

2 Incorrect documentation was received from the merchant

3 No evidence was provided by the merchant to prove that a reversal was processed

Visa C036 Electronic Commerce

1 No evidence was provided by the merchant to prove an attempt to authenticate the cardholder using the Verify by Visa (VbV) tool

2 No evidence was provided by the merchant to prove that a credit was issued

3 Illegible documentation received from the merchant

4 Incorrect documentation was received from the merchant

Visa C037 Visa Reservation Service

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 No evidence was provided by the merchant to refute the cardholder’s claim that the “No-show” charge is incorrect when the cardholder cancelled the guaranteed reservation

3 No evidence to refute the cardholders claim that the amount billed was different from the quoted price

4 Illegible documentation received from the merchant

5 Incorrect documentation was received from the merchant

6 No evidence was provided by the merchant to prove that a credit was issued

Visa C038 Merchant Requirements for T & E Transactions

1 Merchant did not provide evidence that the cancellation policy was disclosed at the time the reservation was completed

2 No evidence was provided by the merchant to prove that the cardholder received alternate accommodations

3 Illegible documentation received from the merchant

4 Incorrect documentation was received from the merchant

5 No evidence was provided by the merchant to prove that a credit was issued

Visa C040 1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

Page 190: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

Advance Deposit Cruise Line – Unavailable Accommodations

2 No evidence was provided by the merchant to prove that the cardholder received alternate accommodations

3 Illegible documentation was received from the merchant

4 Incorrect documentation was received from the merchant

5 No evidence was provided by the merchant to prove that a credit was issued

Visa C044 Transaction presented a second time

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

Visa C045 Chargeback Reduction Service return

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

Visa C047 Unauthorized Signature

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

Visa C048 Split Transaction

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 No evidence was provided by the merchant to prove that the transaction was authorized

3 No evidence was provided by the merchant to prove that the transaction was not split into multiple transactions

4 No evidence was provided by the merchant to prove that a credit was issued

5 Illegible documentation was received from the merchant

6 Incorrect documentation was received from the merchant

Visa C050 Other

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Illegible documentation was received from the merchant

3 No evidence was provided by the merchant to prove that a credit was issued

4 Incorrect documentation was received from the merchant

Visa C081 Limits of Fee Collection

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Illegible documentation was received by the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

Visa C110 Account and Transaction Information Security

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

Page 191: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

2 Illegible documentation was received by the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

Visa C117 Non Card

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Merchant provided no evidence to prove that proper card acceptance procedures were followed

3 Illegible documentation was received from the merchant

4 Incorrect documentation was received from the merchant

5 No evidence was provided by the merchant to prove that a credit was issued

Visa C118 Electronic Commerce Transaction (Attempts Authentication)

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

Visa C130 Copy of Tran Receipt for Legal, Law, or Issuer Investigation

1

No evidence was provided by the merchant to prove that the requested transaction information was provided within the required time frame specified in previous communications – NO RECOURSE

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

Visa C135 Improperly Assessed Surcharge

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

Visa C171 Authorization After Decline Response on Counterfeit Card

Visa C172 Fraudulent Multiple Transactions

Visa C173 Counterfeit Card Transaction with Incomplete Data

Visa C174 Visa Right to Grant Exceptions to Dispute Proc Reqs

Visa 10.1 EMV Liability Shift Counterfeit Fraud

1 Transaction data indicated a CHIP card used at non- CHIP terminal, liability shift in effect. NO RECOURSE

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

Page 192: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

Visa 10.2 EMVLiabilityShiftNon-Counterfeit Fraud

1 Transaction data indicated a CHIP card used at non- CHIP terminal, liability shift in effect. NO RECOURSE

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

Visa 10.3 Other Fraud – Card-Present Environment

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 No evidence was provided to prove the card was present; transaction documentation did not include the card imprint and signature or PIN

3 No evidence the proper card acceptance was followed for a ’key-entered’ transaction such as an imprint, signature and authorization code

4 No evidence the proper card acceptance was followed for a magnetic-stripe transaction; missing the cardholder’s signature

5 Illegible documentation was received from the merchant

6 Incorrect documentation was received from the merchant

7 No evidence was provided by the merchant to prove that a credit was issued

Visa 10.4 Other Fraud – Card-Absent Environment

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 No evidence the proper card acceptance was followed for a “key-entered” transaction such as an imprint, signature and authorization code

3 Merchant did not provide evidence to prove the cardholder’s credentials were authenticated using the Verified by Visa (VbV)

4 Transaction data demonstrate the cardholder authentication was denied by the card issuer

5 Merchant did not provide evidence to support a link between the cardholder and the person that received the merchandise or service

6 Merchant did not provide evidence to prove the cardholder received or used the passenger transport ticket

7 No evidence was provided to prove that the cardholder accessed your website and completed digital download after the transaction date

8 The compelling evidence does not prove the cardholder participated in the transaction, received goods or services, or benefited from the transaction

9 Merchant did not provide evidence of a signed order form for the mail order/telephone transaction

10 Illegible documentation was received from the merchant

11 Incorrect documentation was received from the merchant

12 No evidence was provided by the merchant to prove that a credit was issued

Visa 10.5 Visa Fraud Monitoring Program

1 Illegible documentation was received from the merchant

2 Incorrect documentation was received from the merchant

3 No evidence was provided by the merchant to prove that a credit was issued

Page 193: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

Visa 11.1 Card Recovery Bulletin

1 Merchant did not provide evidence to prove a valid authorization code was obtained

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

Visa 11.2 Declined Authorization

1 Merchant did not provide evidence to prove a valid authorization code was obtained

2 Declined authorization response received - no recourse

3 Illegible documentation was received from the merchant

4 Incorrect documentation was received from the merchant

5 No evidence was provided by the merchant to prove that a credit was issued

Visa 11.3 No Authorization

1 Merchant did not provide evidence to prove a valid authorization code was obtained

2 No evidence to demonstrate the multiple authorization requests were completed for services for a Hotel, Car Rental Company or Cruise Line

3 Illegible documentation was received from the merchant

4 Incorrect documentation received

5 No evidence was provided by the merchant to prove that a credit was issued

Visa 12.1 Late Presentment

1 No evidence to demonstrate the transaction was processed within the required time frame

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

Visa 12.2 Incorrect Transaction Code

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 No evidence to demonstrate the transaction was processed correctly

3 Illegible documentation was received from the merchant

4 Incorrect documentation was received from the merchant

5 No evidence was provided by the merchant to prove that a credit was issued

Visa 12.3 Incorrect Currency

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Merchant did not provide evidence the transaction was submitted in the correct currency

3 No evidence to support the claim the Cardholder was advised that Dynamic Currency Conversion would occur

4 Illegible documentation was received from the merchant

5 Incorrect documentation was received from the merchant

6 No evidence was provided by the merchant to prove that a credit was issued

Visa 12.4 Incorrect Account Number 1 Merchant did not provide evidence to prove a valid authorization code was obtained

Page 194: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

2 Merchant did not provide evidence of a imprinted transaction receipt that proves the card number is correct

3 Illegible documentation was received from the merchant

4 Incorrect documentation was received from the merchant

5 No evidence was provided by the merchant to prove that a credit was issued

Visa 12.5 Incorrect Amount

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 No evidence to support the claim that alteration on the transaction document was completed with the cardholder’s permission

3 No evidence to support transaction amount is correct

4 Illegible documentation was received from the merchant

5 Incorrect documentation was received from the merchant

6 No evidence was provided by the merchant to prove that a credit was issued

Visa 12.6.1 Duplicate Processing

1 Rebuttal documentation did not include two separate transaction receipts

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

Visa 12.6.2 Paid by Other Means

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 No evidence to refute the cardholder’s claim that payment for the merchandise or service was made by other means

3 Illegible documentation was received from the merchant

4 Incorrect documentation was received from the merchant

5 No evidence was provided by the merchant to prove that a credit was issued

Visa 12.7 Invalid Data

1 Authorization record indicate the invalid or incorrect data was submitted to obtain the authorization approval code

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

Visa 13.1 Merchandise / ServicesNotReceived

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 No evidence to support the services were rendered by the expected date

3 No evidence to support the merchandise was received by cardholder on the expected date

4 Cardholder is not responsible for merchandise held at Custom’s Agency

5 Merchant did not provide evidence to demonstrate the transaction was a valid “No-Show” charge

6 No evidence was provided to prove that the person who signed for the merchandise was authorized to sign for the Cardholder or is known by the Cardholder

Page 195: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

7 Merchant did not provide evidence to prove the cardholder received or used the passenger transport ticket

8 No evidence was provided to prove that the cardholder accessed your website and completed digital download after the transaction date

9 No evidence was provided to prove the merchandise was delivered to the same physical address for which the transaction received an AVS match

10 Illegible documentation was received from the merchant

11 Incorrect documentation was received from the merchant

12 No evidence was provided by the merchant to prove that a credit was issued

Visa 13.2 Cancelled Recurring

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 No evidence to support the claim that the cardholder failed to meet the cancellation terms of the signed contract

3 No evidence to support the claim that the cardholder has continued to receive services after the cancellation date

4 No evidence to support the claim that the cardholder did not cancel services

5 Illegible documentation was received from the merchant

6 Incorrect documentation was received from the merchant

7 No evidence was provided by the merchant to prove that a credit was issued

Visa 13.3 Not as Described or Defective Merchandise / Services

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Merchant did not provide evidence to demonstrate the goods or services described on the transaction document were delivered as described

3 Merchant did not provide evidence to refute the cardholder’s claim that the merchandise delivered was received damaged or defective

4 Cardholder is not responsible for merchandise held at Custom’s Agency

5 Illegible documentation was received from the merchant

6 Incorrect documentation was received from the merchant

7 No evidence was provided by the merchant to prove that a credit was issued

Visa 13.4 Counterfeit Merchandise

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Merchant did not provide evidence to refute the cardholder’s claim that the merchandise was counterfeit

3 Illegible documentation was received from the merchant

4 Incorrect documentation was received from the merchant

5 No evidence was provided by the merchant to prove that a credit was issued

Visa 13.5 Misrepresentation

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Merchant did not provide evidence to refute the cardholder’s claim the terms of sale were misrepresented

Page 196: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

3 Illegible documentation was received from the merchant

4 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

Visa 13.6 Credit Not Processed

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

Visa 13.7 Cancelled Merchandise/Services

1 Merchant did not provide the relevant documentation to confirm the validity of the transaction charged

2 Merchant did not provide evidence to refute the cardholder’s claim that the Timeshare transaction was cancelled within 14 days of the contract date or contract receipt date

3 No evidence was provided by the merchant to refute the cardholder’s claim that the ’No-Show’ charge is incorrect when the cardholder cancelled the reservation

4 Merchant did not provide evidence to refute the cardholder’s claim that the merchandise was returned or merchandise cancelled or services cancelled

5 No evidence was provided to prove that the cardholder received cancellation or return policy and did not cancel according to the disclosed policy

6 Illegible documentation was received from the merchant

7 Incorrect documentation was received from the merchant

8 No evidence was provided by the merchant to prove that a credit was issued

Visa 13.8 Original Credit Transaction Not Accepted

1 There is no recourse for a dispute processed for an Original Credit Transaction

Visa 13.9 Non-Receipt of Cash or Load Transaction Value

1 Merchant did not provide evidence to prove the cash was disbursed or Load transaction value

2 Illegible documentation was received from the merchant

3 Incorrect documentation was received from the merchant

4 No evidence was provided by the merchant to prove that a credit was issued

Visa 30 Services not Provided or Merchandise Not Received

1 Rebuttal documentation did not include an explanation that substantiate the validity of the transaction charged

2 No evidence to support services were rendered by the expected date

3 No evidence to support merchandise was received by cardholder on the expected date

4 Cardholder is not responsible for merchandise held at Custom’s Agency

5 Illegible documentation received

6 Incorrect documentation received

7 No evidence to support a credit was issued

Page 197: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

8 No evidence to demonstrate the transaction was a valid “No Show” charge

9 No evidence to support a link between the cardholder and the person that received the merchandise or service

10 No evidence to support the claim that the cardholder received or used the passenger transport ticket

11 No evidence to support the cardholder accessed your website and completed digital download after the transaction date

12 The compelling evidence does not prove the cardholder participated in the transaction, received goods or services, or benefited from the transaction

Visa 41 Cancelled Recurring Transactions

1 Rebuttal documentation did not include an explanation that substantiate the validity of the transaction charged

2 No evidence to support the claim that the cardholder failed to meet the cancellation terms of the signed contract

3 No evidence to support the claim that the cardholder has continued to receive services after the cancellation date

4 No evidence to support the claim that the cardholder did not cancel services

5 No evidence to support that the transaction was not recurring payment

6 Illegible documentation received

7 Incorrect documentation received

8 No evidence to support a credit was issued

Visa 53 Not as Described or Defective Merchandise

1 Rebuttal documentation did not include an explanation that substantiate the validity of the transaction charged

2 No evidence to refute the cardholder’s claim that the merchandise or service did not match the description on the transaction documentation at the time of the sale

3 No evidence to refute the cardholder’s claim that the merchandise delivered was received damaged or defective

4 No evidence to support that the returned merchandise was not received

5 Cardholder is not responsible for merchandise held at Custom’s Agency

6 Illegible documentation received

7 Incorrect documentation received

8 No evidence to support a credit was issued

9 No evidence to refute the cardholder’s claim that the merchandise was counterfeit

10 No evidence to refute the cardholder’s claim the terms of sale were misrepresented

11 No evidence to support a link between the cardholder and the person that received the merchandise or service

12 The compelling evidence does not prove the cardholder participated in the transaction, received goods or services, or benefited from the transaction

Visa 57 Fraudulent Multiple Transactions

1 Rebuttal documentation did not include an explanation that substantiate the validity of the transaction charged

Page 198: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

2 No evidence to support the claim that fraudulent multiple transactions did not occur

3 Transaction receipts demonstrated non-matching signatures

4 No evidence to demonstrate the transactions were EMV Chip and PIN transactions

5 No evidence the requested transaction information was provided within the required time frame specified in previous communications – NO RECOURSE

6 Illegible documentation received

7 Incorrect documentation received

8 No evidence to support a credit was issued

Visa 60 Illegible Fulfillment

Visa 62 Counterfeit Transaction

1 Transaction data indicated a CHIP card used at non- CHIP terminal, liability shift in effect. NO RECOURSE

2 Non CHIP card – Counterfeit transaction

3 Illegible documentation received

4 Incorrect documentation received

5 No evidence to support a credit was issued

Visa 70 Card Recovery Bulletin or Exception File

1 No evidence to demonstrate a valid authorization code was obtained

2 Transaction data indicated a CHIP card used at non- CHIP terminal, liability shift in effect. NO RECOURSE

3 Illegible documentation received

4 Incorrect documentation received

5 No evidence to support a credit was issued

Visa 71 Declined Authorization

1 No evidence to demonstrate a valid authorization code was obtained

2 Declined authorization response received – no recourse

3 Illegible documentation received

4 Incorrect documentation received

5 No evidence to support a credit was issued

Visa 72 No Authorization

1 No evidence to demonstrate a valid authorization code was obtained

2 Transaction was presented as an Automated Fuel Dispenser (AFD) transaction that was processed for an amount that exceeded the authorized amount

3 No evidence to demonstrate the multiple authorization requests were completed for services rendered for a Hotel, Car Rental Company or Cruise Line

4 Illegible documentation received

5 Incorrect documentation received

6 No evidence to support a credit was issued

Visa 73 Expired Card

1 No evidence to support the claim that the card was not expired on the transaction date

2 No evidence to demonstrate a valid authorization code was obtained

Page 199: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

3 Illegible documentation received

4 Incorrect documentation received

5 No evidence to support a credit was issued

Visa 74 Late Presentment

1 Rebuttal documentation did not include an explanation that substantiate the validity of the transaction charged

2 No evidence to support transaction was processed within the required time frame

3 Illegible documentation received

4 Incorrect documentation received

5 No evidence to support a credit was issued

Visa 75 Transaction Not Recognized

1 No evidence of card presence; transaction documentation did not include the card imprint and signature or PIN

2 No evidence to support claim the merchandise was shipped; such as details of the shipping address and proof of delivery

3 No evidence the requested transaction information was provided within the required time frame specified in previous communications – NO RECOURSE

4 No evidence was provided by the merchant to prove an attempt to authenticate the cardholder using the Verify by Visa (VbV) tool

5 Illegible documentation received

6 Incorrect documentation received

7 No evidence to support a credit was issued

Visa 76 Incorrect Currency/Transaction Code

1 Rebuttal documentation did not include an explanation that substantiate the validity of the transaction charged

2 No evidence to support that transaction was processed with the correct currency or transaction code

3 No evidence to support the claim the Cardholder was advised that Dynamic Currency Conversion would occur

4 Transaction was not deposited in the country where the transaction occurred

5 Illegible documentation received

6 Incorrect documentation received

7 No evidence to support a credit was issued

Visa 77 Non-Matching Account Number

1 No evidence to demonstrate a valid authorization code was obtained

2 Transaction documentation did not include a legible transaction receipt demonstrating the account number was correctly processed

3 Illegible documentation received

4 Incorrect documentation received

5 No evidence to support a credit was issued

Visa 78 Service Code Violation

1 Service Code indicated the Card used was invalid for transaction type and authorization not obtained

2 Illegible documentation received

3 Incorrect documentation received

4 No evidence to support a credit was issued

Page 200: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

Visa 80 Incorrect Transaction Amount or Account Number

1 Rebuttal documentation did not include an explanation that substantiate the validity of the transaction charged

2 No evidence to support the claim that alteration on the transaction document was completed with the cardholder’s permission

3 No evidence to support transaction amount is correct

4 No evidence to support account number is correct

5 Illegible documentation received

6 Incorrect documentation received

7 No evidence to support a credit was issued

Visa 81 Fraud – Card Present Environment

1 Rebuttal documentation did not include an explanation that substantiate the validity of the transaction charged

2 No evidence the requested transaction information was provided within the required time frame specified in previous communications – NO RECOURSE

3 Transaction data indicated a CHIP card used at non- CHIP terminal, liability shift in effect. NO RECOURSE

4 No evidence of card presence; transaction documentation did not include the card imprint and signature or PIN

5 No evidence proper card acceptance was followed for a “key-entered” transaction such as an imprint

6 No evidence proper card acceptance was followed for a magnetic-stripe transaction; missing the cardholder’s signature

7 Illegible documentation received

8 Incorrect documentation received

9 No evidence to support a credit was issued

10 No evidence to support a link between the cardholder and the person that received the merchandise or service

11 No evidence to support the claim that the cardholder received or used the passenger transport ticket

12 No evidence to support the cardholder accessed your website and completed digital download after the transaction date

13 The compelling evidence does not prove the cardholder participated in the transaction, received goods or services, or benefited from the transaction

Visa 82 Duplicate Processing

1 Rebuttal documentation did not include two separate transaction receipts

2 Illegible documentation received

3 Incorrect documentation received

4 No evidence to support a credit was issued

Visa 83 Fraud – Card Absent Environment

1 Rebuttal documentation did not include an explanation that substantiate the validity of the transaction charged

2 No evidence proper card acceptance was followed for a “key-entered” transaction such as an imprint, signature and authorization code

3 No evidence the requested transaction information was provided within the required time frame specified in previous communications – NO RECOURSE

Page 201: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

4 No evidence the cardholder’s identity was authenticated using the tool Verified by Visa (VbV)

5 Transaction data demonstrate the cardholder authentication was denied by the card issuer – No Recourse

6 No evidence of transaction documentation signed by the cardholder to indicate the cardholder participated or authorized the transaction

7 Illegible documentation received

8 Incorrect documentation received

9 No evidence to support a credit was issued

10 No evidence to support a link between the cardholder and the person that received the merchandise or service

11 No evidence to support the claim that the cardholder received or used the passenger transport ticket

12 No evidence to support the cardholder accessed your website and completed digital download after the transaction date

13 The compelling evidence does not prove the cardholder participated in the transaction, received goods or services, or benefited from the transaction

Visa 85 Credit Not Processed

1 No evidence to support claim the Timeshare transaction was not cancelled with 14 days of the contract date or contract receipt date

2 No evidence to refute the cardholder’s claim the “No- show” charge is incorrect when the cardholder properly cancelled the guaranteed reservation

3 No evidence to refute the cardholder’s claim that the merchandise was returned or merchandise cancelled or services cancelled

4 Illegible documentation received

5 Incorrect documentation received

6 No evidence to prove that the cardholder received cancellation or return policy and did not cancel according to the disclosed policy

7 No evidence to support a credit was issued

Visa 86 Paid by Other Means

1 Rebuttal documentation did not include an explanation that substantiate the validity of the transaction charged

2 No evidence to refute the cardholder’s claim that payment for the merchandise or service was made by other means

3 Illegible documentation received

4 Incorrect documentation received

5 No evidence to support a credit was issued

Visa 90 Non-receipt of Cash

1 No evidence to support funds were disbursed

2 Illegible documentation received

3 Incorrect documentation received

4 No evidence to support a credit was issued

Visa 93 Merchant Fraud Performance Program

1 Illegible documentation received

2 Incorrect documentation received

3 No evidence to support a credit was issued

Page 202: HAIN REPORTS

Card Type Reason Code

Chargeback Code Description

Decline Reason Code

Decline Reason Code Description

Visa 96 Transaction Exceeds Limited Amount