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HALTON, ST HELENS & KNOWSLEY LOCAL PHARMACEUTICAL COMMITTEE Advanced Service – Flu What you need to know to run a successful flu service

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Page 1: H ALTON, S T H ELENS & K NOWSLEY L OCAL P HARMACEUTICAL C OMMITTEE Advanced Service – Flu What you need to know to run a successful flu service

HALTON, ST HELENS & KNOWSLEYLOCAL PHARMACEUTICAL COMMITTEE

Advanced Service – Flu

What you need to know to run a successful flu service

Page 2: H ALTON, S T H ELENS & K NOWSLEY L OCAL P HARMACEUTICAL C OMMITTEE Advanced Service – Flu What you need to know to run a successful flu service

HALTON, ST HELENS & KNOWSLEYLOCAL PHARMACEUTICAL COMMITTEE

Agenda

• Background• Training requirements• Documentation – DoC, SLA, PGD• Setting up your service & promoting • Paperwork & Claiming• Useful websites/ resources• Summary

Page 3: H ALTON, S T H ELENS & K NOWSLEY L OCAL P HARMACEUTICAL C OMMITTEE Advanced Service – Flu What you need to know to run a successful flu service

HALTON, ST HELENS & KNOWSLEYLOCAL PHARMACEUTICAL COMMITTEE

Agenda

• Background• Training requirements• Documentation – DoC, SLA, PGD• Setting up your service & promoting • Paperwork & Claiming• Useful websites/ resources• Summary

Page 4: H ALTON, S T H ELENS & K NOWSLEY L OCAL P HARMACEUTICAL C OMMITTEE Advanced Service – Flu What you need to know to run a successful flu service

HALTON, ST HELENS & KNOWSLEYLOCAL PHARMACEUTICAL COMMITTEE

Building on our success

• 2014/15

• 95 pharmacies took part• 1318 vaccines completed • One pharmacy completed over 80 vaccines• 59.3% patients hadn’t been vaccinated before – highlighting pharmacy is

increasing the overall target by reaching new patients• 13% chose pharmacy as they were unable to attend GPs• 16.4% chose pharmacy as they preferred pharmacy to their GPs• 65% stated that pharmacy was more convenient for them.

Page 5: H ALTON, S T H ELENS & K NOWSLEY L OCAL P HARMACEUTICAL C OMMITTEE Advanced Service – Flu What you need to know to run a successful flu service

HALTON, ST HELENS & KNOWSLEYLOCAL PHARMACEUTICAL COMMITTEE

Feedback

• “Two special initiatives merit mention. 95 high street pharmacies across Merseyside gave more than 1300 NHS vaccines to under 65’s at risk and to pregnant women. More than half of these people said they had not had a flu vaccine in previous years “ Dr Dan Seddon immunisation lead

• much preferred coming into my local pharmacy for my flu jab“ Patient from Millenium Pharmacy

• “I didn’t know pharmacy could do this kind of thing- this has been really easy” Patient from Manor Farm Pharmacy

• From pharmacists • “ Patients really appreciated the opportunity and choice of access”• “ hadn’t realised it was that easy to run”• “ one person came in for smoking cessation and had a flu jab at the same

time “

Page 6: H ALTON, S T H ELENS & K NOWSLEY L OCAL P HARMACEUTICAL C OMMITTEE Advanced Service – Flu What you need to know to run a successful flu service

HALTON, ST HELENS & KNOWSLEYLOCAL PHARMACEUTICAL COMMITTEE

2015-2016

• New ADVANCED service - 1st September 2015• Any pharmacy, consultation room, vaccine, data recording, appropriate

trained staff• Eligibility >18yrs old at risk >65 years old (new) Pregnant women Carers

• Additional funding out side of agreed community pharmacy funding• Vaccine cost + £7.64 administration + £1.50 per vaccine set up

• Expectation on going commissioning – based on this years success

Page 7: H ALTON, S T H ELENS & K NOWSLEY L OCAL P HARMACEUTICAL C OMMITTEE Advanced Service – Flu What you need to know to run a successful flu service

HALTON, ST HELENS & KNOWSLEYLOCAL PHARMACEUTICAL COMMITTEE

Agenda

• Background• Training requirements• Documentation – DoC, SLA, PGD• Setting up your service & promoting • Paperwork & Claiming• Useful websites/ resources• Summary

Page 8: H ALTON, S T H ELENS & K NOWSLEY L OCAL P HARMACEUTICAL C OMMITTEE Advanced Service – Flu What you need to know to run a successful flu service

HALTON, ST HELENS & KNOWSLEYLOCAL PHARMACEUTICAL COMMITTEE

Training requirements

• Practical training• National Minimum standards for Immunisation Training & Core Curriculum

for Immunisation training • BLS & Anaphylaxis• Familiar with Green Book• Actively working towards Consultation skills for Pharmacy Practice • Meet Competencies regarding Safeguarding Children and Vulnerable

Adults.

Page 9: H ALTON, S T H ELENS & K NOWSLEY L OCAL P HARMACEUTICAL C OMMITTEE Advanced Service – Flu What you need to know to run a successful flu service

HALTON, ST HELENS & KNOWSLEYLOCAL PHARMACEUTICAL COMMITTEE

Agenda

• Background• Training requirements• Documentation – DoC, SLA, PGD• Setting up your service & promoting • Paperwork & Claiming• Useful websites/ resources• Summary

Page 10: H ALTON, S T H ELENS & K NOWSLEY L OCAL P HARMACEUTICAL C OMMITTEE Advanced Service – Flu What you need to know to run a successful flu service

HALTON, ST HELENS & KNOWSLEYLOCAL PHARMACEUTICAL COMMITTEE

https://www.cppe.ac.uk/services/declaration-of-competence

Page 11: H ALTON, S T H ELENS & K NOWSLEY L OCAL P HARMACEUTICAL C OMMITTEE Advanced Service – Flu What you need to know to run a successful flu service

HALTON, ST HELENS & KNOWSLEYLOCAL PHARMACEUTICAL COMMITTEE

Declaration of Competence (DoC)

Page 12: H ALTON, S T H ELENS & K NOWSLEY L OCAL P HARMACEUTICAL C OMMITTEE Advanced Service – Flu What you need to know to run a successful flu service

HALTON, ST HELENS & KNOWSLEYLOCAL PHARMACEUTICAL COMMITTEE

Declaration of Competence (DoC)

Page 13: H ALTON, S T H ELENS & K NOWSLEY L OCAL P HARMACEUTICAL C OMMITTEE Advanced Service – Flu What you need to know to run a successful flu service

HALTON, ST HELENS & KNOWSLEYLOCAL PHARMACEUTICAL COMMITTEE

Documentation-

• SLA• PGD

Page 14: H ALTON, S T H ELENS & K NOWSLEY L OCAL P HARMACEUTICAL C OMMITTEE Advanced Service – Flu What you need to know to run a successful flu service

HALTON, ST HELENS & KNOWSLEYLOCAL PHARMACEUTICAL COMMITTEE

Private vs NHS

Private NHS - England FLU

Training requirements

Paid for provider online and/or face to face eg, Numark, NPA, Alliance etc

Any authorised provider eg, Numark, NPA, Alliance etc

Documentation required

Print certificate and PGD - provided keep in a safe place

1)Complete and print Declaration of Competence -CPPE website 2)Print off and read Service Level Specification 3) Print off and Sign PGD keep in safe place

Vaccines to be administered ONLY use vaccines stipulated by private PGD

Any flu vaccinations stipulated in the SLA /PGD

Eligibilty Criteria AS stated by private PGD18yrs - at risk groups Pregnant women, Over 65 yrs old and Carers

Paperwork As stated by PGD provider NHS paperwork Payment by customer at the till Claim on FP34c

Page 15: H ALTON, S T H ELENS & K NOWSLEY L OCAL P HARMACEUTICAL C OMMITTEE Advanced Service – Flu What you need to know to run a successful flu service

HALTON, ST HELENS & KNOWSLEYLOCAL PHARMACEUTICAL COMMITTEE

Agenda

• Background• Training requirements• Documentation – DoC, SLA, PGD• Setting up your service & promoting • Paperwork & Claiming• Useful websites/ resources• Summary

Page 16: H ALTON, S T H ELENS & K NOWSLEY L OCAL P HARMACEUTICAL C OMMITTEE Advanced Service – Flu What you need to know to run a successful flu service

HALTON, ST HELENS & KNOWSLEYLOCAL PHARMACEUTICAL COMMITTEE

Setting up your Service

• Complete training, read SLA, sign DoC and PGD• Check indemnity insurance cover• SOP, needle stick injury etc• Hep B• Sundries - stock, waste bin, adrenaline , needles , plasters etc• Operational – walk- in, appointments , clinics• Promote – Point of sale• Educate the team – benefits of service, their role, eligibility• Actively recruit… Team approach• Link to other Services• Look at Private service for care homes (staff)

Page 17: H ALTON, S T H ELENS & K NOWSLEY L OCAL P HARMACEUTICAL C OMMITTEE Advanced Service – Flu What you need to know to run a successful flu service

HALTON, ST HELENS & KNOWSLEYLOCAL PHARMACEUTICAL COMMITTEE

Customer Journey

The only point the pharmacist is involved

Page 18: H ALTON, S T H ELENS & K NOWSLEY L OCAL P HARMACEUTICAL C OMMITTEE Advanced Service – Flu What you need to know to run a successful flu service

HALTON, ST HELENS & KNOWSLEYLOCAL PHARMACEUTICAL COMMITTEE

Promotional Material

• Public Health England resources• Range of posters and flyers to download or order • Health and Social Care Publications Orderline or by phoning 0300 123 1002

• Flyers and invitation letter resources (print own)• Comply with guidelines• Posters ( print own)

• Additional Resources

Page 19: H ALTON, S T H ELENS & K NOWSLEY L OCAL P HARMACEUTICAL C OMMITTEE Advanced Service – Flu What you need to know to run a successful flu service

HALTON, ST HELENS & KNOWSLEYLOCAL PHARMACEUTICAL COMMITTEE

Agenda

• Background• Training requirements• Documentation – DoC, SLA, PGD• Setting up your service & promoting • Paperwork & Claiming• Useful websites/ resources• Summary

Page 20: H ALTON, S T H ELENS & K NOWSLEY L OCAL P HARMACEUTICAL C OMMITTEE Advanced Service – Flu What you need to know to run a successful flu service

HALTON, ST HELENS & KNOWSLEYLOCAL PHARMACEUTICAL COMMITTEE

Paperwork & Claiming

• Paperbased or PharmaOutcomes• Gp notification within 24 hours

• IMPORTANT – to be remunerated – claim at month end on FP34c

Page 21: H ALTON, S T H ELENS & K NOWSLEY L OCAL P HARMACEUTICAL C OMMITTEE Advanced Service – Flu What you need to know to run a successful flu service

HALTON, ST HELENS & KNOWSLEYLOCAL PHARMACEUTICAL COMMITTEE

Agenda

• Background• Training requirements• Documentation – DoC, SLA, PGD• Setting up your service & promoting • Paperwork & Claiming• Useful websites/ resources• Summary

Page 22: H ALTON, S T H ELENS & K NOWSLEY L OCAL P HARMACEUTICAL C OMMITTEE Advanced Service – Flu What you need to know to run a successful flu service

HALTON, ST HELENS & KNOWSLEYLOCAL PHARMACEUTICAL COMMITTEE

Useful websites

• http://psnc.org.uk/halton-st-helens-and-knowsley-lpc/• http://psnc.org.uk/• https://www.cppe.ac.uk/services/declaration-of-competence• https://www.orderline.dh.gov.uk/ecom_dh/public/home.jsf

Page 23: H ALTON, S T H ELENS & K NOWSLEY L OCAL P HARMACEUTICAL C OMMITTEE Advanced Service – Flu What you need to know to run a successful flu service

HALTON, ST HELENS & KNOWSLEYLOCAL PHARMACEUTICAL COMMITTEE

Agenda

• Background• Training requirements• Documentation – DoC, SLA, PGD• Setting up your service & promoting • Paperwork & Claiming• Useful websites/ resources• Summary

Page 24: H ALTON, S T H ELENS & K NOWSLEY L OCAL P HARMACEUTICAL C OMMITTEE Advanced Service – Flu What you need to know to run a successful flu service

HALTON, ST HELENS & KNOWSLEYLOCAL PHARMACEUTICAL COMMITTEE

Next Steps

Complete all training

Sign DoC, read SLA, Sign PGD

Order stock, sundries, sharps bin

Train staff

Plan operations

Display POS

Actively recruit

JAB !!!

Page 25: H ALTON, S T H ELENS & K NOWSLEY L OCAL P HARMACEUTICAL C OMMITTEE Advanced Service – Flu What you need to know to run a successful flu service

HALTON, ST HELENS & KNOWSLEYLOCAL PHARMACEUTICAL COMMITTEE