gsa’s comprehensive transportation, relocation and travel solutions gsa expo 2009

Federal Acquisition Service

U.S. General Services Administration

GSA’s Comprehensive Transportation,Relocation

and Travel Solutions

GSA Expo 2009

GSA’s Comprehensive Transportation,Relocation

and Travel Solutions

GSA Expo 2009

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Goal

Our goal is that when you walk out of this session you will have actionable items to take back to your agency to assist you with the utilization, purchasing and customer satisfaction of GSA’s comprehensive travel and transportation solutions.

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Programs Overview

GSA provides products and services to enable travel and transportation management at over 110 Executive Branch Agencies and Department of Defense

Programs vary in structure, size, scope, and complexity: Master Contracts that GSA manages for the entire

government Multiple Award Schedules – self serve Requirements Contracts Tender of Service Programs

Voice of the customer – value proposition

Stakeholder Matrix

Customers

CFO CIOAgency Travel and

Transportation ProfessionalsFederal Employees

Partners

GSA ManagementOffice of Governmentwide Policy

Congressional AffairsPublic Affairs

Oversight

CongressOMB

Industry

AirlinesCar

HotelTravel Agents

Transportation ProvidersRelocation Providers

Integrators

Interested Parties

Trade AssociationsEmployee Unions

Franchise Fund CentersDoD

Press

Taxpayer

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Who Buys from Us?

Varies by program

Agency decision makers

Federal Employees

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Center for Travel Management

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GSA provides products and services to enable travel management at over 110 Executive Branch Agencies

The recent Federal Acquisition Service reorganization nationalized GSA travel programs into a single shared services operation to provide world-class travel management

Provides shared, government-wide, operational solutions that enable customers to manage their travel efficiently and effectively while accomplishing their mission Includes customer service and acquisition support Policy compliance Provides the framework for government-wide professional travel management

Programs include City Pair Program GSA Lodging Programs Travel Services Solution (TSS) schedule E-Gov Travel Service (ETS) Management Information Systems (MIS) Professional Development and Training

GSA Travel Programs

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Program Highlights

City Pair Program Government-wide (Executive branch and DoD) mandatory program FY 08 awards effective October 1, 2007 14 contract carriers & over 5,002 City Pairs – 3,874 domestic, 1,128

international The unrestricted CPP contract fares offer an average savings of 63 to 77%

below the comparable lowest unrestricted commercial coach class fares Potential to save the Federal Government $4.5 billion in FY 2008

GSA Lodging - FedRooms First consideration program managed by an outside vendor Utilization went from 6,000 room nights per month in Jan 2005 to 17,500

room nights per month in June 2007 Over 5,000 properties world-wide currently Properties are at or below per diem rates, no add-on fees and FEMA

compliant

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Program Highlights, cont.

GSA Lodging - Emergency Lodging Schedule buy, single blanket purchase order for temporary lodging

accommodations in support of emergency disaster victims Initially began as a response to Hurricane Katrina

Travel Services Solution (TSS) schedule A comprehensive contracting vehicle that encompasses consulting, travel

agency and contract support services E-Gov Travel Service (ETS)

Government-wide (Executive branch) mandatory program Web based travel management service 81 civilian agencies have awarded their ETS task orders 52 agencies are processing end-to-end transactions 41 agencies are fully deployed FY 07 projection on plan Expect all agencies to be substantially, if not fully, deployed in FY 08 Online usage is exceeding 60%

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Program Highlights, cont.

Management Information Systems (MIS) Single vendor has been awarded a contract to aggregate travel data from

multiple sources including TMCs, ETS, SmartPay, ARC, and suppliers Aggregation will provide a complete picture of the $16B the federal

government spends on travel and improve strategic sourcing Agencies benefit

– Manage travel expenses– Identify travel compliance to the Federal Travel Regulation – Quick and easy response to data calls

Professional Development and Training Focuses on Federal Travel Regulation and Joint Travel Regulation training

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Center for Travel Management

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GSA offers a suite of programs and services that meet civilian agencies transportation needs.

The recent Federal Acquisition Service reorganization nationalized GSA transportation programs.

Programs include: Relocation Resource Center Centralized Household Goods Traffic Management Program

(CHAMP) Freight Management Program (FMP) Express and Ground Domestic Delivery Service Transportation Delivery Relocation Solutions Multiple Award

Schedule (TDRS MAS)

T&T Program Offerings - Transportation

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Relocation Resource Center

New model - eliminates silos

Current Schedule 48 offerings for homesale assistance, household goods CHAMP

Aligning CHAMP with Relocation streamlines the purchasing for customers

Graebel Move Management

Expanding the schedule with additional vendors and value add services

Assists agencies in managing relocation operations by leveraging end-to-end and component services

Central resource of subject matter expertise for consistent industry guidance and oversight

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Centralized Household Goods Traffic Management Program (CHAMP)

Assists relocating federal government employees in transporting household goods from one official duty station to another, both domestically and internationally. Accessible via TMSS Average Savings- 52% off commercial rates Strict transportation services provider (TSP)

approval process Access to a TSP customer satisfaction index Over 250 participating TSPs

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Freight Management Program (FMP) Assists federal agencies to purchase

standardized freight transportation services. Accessible via TMSS Average savings-45% off of

commercial rates Strict TSP approval process Over 600 TSPs-large & small

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Leverages the government’s buying power Quality vendor with reliable service - FedEx Annual benchmarking study and high-level spend analysis is done

for better business management and helps to meet OMB reporting mandates

Volume discounts Saves $34M a year This is a program not a schedule Re-procurement in FY09 Value proposition is strong but IFF does not cover the cost of the

program

Federal Strategic Sourcing Initiative – Express and Ground Domestic Delivery Service

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Transportation Delivery Relocation Solutions Schedule (TDRS MAS) Offers an array of solutions to help meet

all of an agency’s transportation, delivery, and relocation needs. Services include: Corporate Housing Rental Supplemental Vehicles Local Courier Services (small business set aside) Office Relocation Services Domestic Delivery Services Ground Passenger Transportation Services Government-wide Employee Relocation Services

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Outreach Tools

Collateral

Web www.gsa/travel www.gsa/transportation http://moveit.gsa.gov/tmss/tmss/ www.gsaAdvantage.gov

gsa’s comprehensive transportation, relocation and travel solutions gsa expo 2009

Documents