federal acquisition service u.s. general services administration gsa’s center for travel...

Federal Acquisition Service

U.S. General Services Administration

GSA’s Center for Travel ManagementOne GSA Travel GSA’s Center for Travel ManagementOne GSA Travel

GSA EXPO 2009GSA EXPO 2009

2


Agenda

Overview of One GSA Travel

E-Gov Travel Service (ETS)

City Pair Air Program

GSA Lodging®

Travel Training

3


What is One GSA Travel?One GSA Travel is an integrated approach for customer

agencies to manage their travel

Provides shared, government-wide, operational solutions that help customers manage their travel efficiently and effectively while accomplishing their mission

E-Gov Travel Service (ETS) Travel Services Solution (TSS) schedule City Pair Air Program GSA Lodging® Travel Training

Includes customer service and acquisition support

Saves taxpayer dollars

4


E-Gov Travel Service (ETS)

ETS provides a travel management service that includes: On-line Booking Engine Automated Authorization Automated Voucher processing Travel Management Center support

End-to-End Travel Components of ETS

6


Travel Management Centers (TMC)

Federal Travel Regulation (FTR) requires Executive Branch agencies to use ETS’ TAVS and OBE but allows for a choice of TMC

Federal Agency can choose a TMC by:

• Utilizing ETS vendor’s travel agent

• Selecting TMC off Travel Services Solution (TSS) schedule 599

• Contracting direct

7


Travel Services Solution (TSS) TSS is a comprehensive contracting vehicle that

encompasses a variety of commercial travel services

TSS is a complementary GSA program to ETS that can be used by a federal agency to procure TMC services

TSS provides agencies flexibility to meet specific requirements such as small business utilization

Travel consulting services are available to assist agencies in migrating to and adopting ETS

8


ETS Contracts Awarded to Three Vendors

CWGT – E2 Solutions www.cwgt.com

EDS – FedTraveler www.fedtraveler.com

NGMS – GovTrip www.govtrip.com

Source: https://ets.uat2.carlson.com

10


Source: www.fedtraveler.com

11


Source: www.govtrip.com

12


ETS Deployment, as of February 2009

Trends Over 81 civilian agencies have awarded their ETS

task orders 53 agencies are fully deployed Over 2,30,000 vouchers processed to date

13


Current benefits being demonstrated

Cycle time has been reduced

Financial interfaces are providing near real time accounting string validation

Agencies are consolidating systems and saving millions in maintenance costs

Online utilization is saving millions

Security, policy and utilization of other travel programs is enhanced

14


ETS embeds

Existing Policy

• Federal Travel Regulation (FTR)

• Per Diem

Programs

• City Pairs - Air

• FedRooms® - Lodging

• U.S. Government Rental Car Program – Defense Travel Management Office (DTMO)

15


City Pairs Air Program

16


City Pair Program FY 09 12 Contract Carriers

Over 5500 domestic and international City Pairs to choose from, up 10% from FY 08

Average awarded fare $308.59, up 13% from FY 08, but still an excellent value compared to commercial fares up 34%

Airfares average 61-83% below lowest unrestricted commercial rates

Over $5 billion in potential annual savings to the Government in FY 09

17


Benefits No advance purchase required No stay restrictions No airline change /cancellation fees Tickets are fully refundable Last seat available Dual fares (YCA, _CA) No blackout periods Fares are priced on 1-way routes Non-stop service 92% of the time where offered Best Value Determination

18


Dual Fares

Two contract fares: YCA and _CA The Best Value discounted YCA

The more highly discounted _CA

– Only difference: capacity-controlled

– Dual Fares in over 2300 markets

– Book early, save more

Use of the _CA flights saves billions

YCA

CA

Source: http://apps.fss.gsa.gov/citypairs/search

20


Required Forms of Payment

SmartPay® Travel Card • Centrally billed • Individually billed

Government Transportation Request (GTR) for International travel only

21


GSA Lodging® Programs

22


Source: www.gsa.gov/lodging

23


GSA Lodging®

Variety of lodging programs to support customers Emergency Lodging Corporate Housing (30+ nights) Conference, Events, & Tradeshow

Management FedRooms® - Transient (TDY)

(1-29 night stays)

24


FedRooms® Offers Best price/value: at or below per diem rates, no add-on fees Policy compliant hotels: Fire Safety/FEMA-certified Flexibility: cancellation deadline 4pm (or later) day of arrival;

over 60% of inventory offers LRA rates Rates available using all booking channels: Global

Distribution Systems (Sabre, Worldspan, Galileo), travel agencies, E-Gov Travel Services, FedRooms website, and hotel reservation call centers

Built tough: better than industry standards Lodging where you need it, when you need it!

6,500 hotels worldwide No hidden fees

25


How to Book/Reserve FedRooms® Hotel

Always select a FedRooms® hotel and ASK/BOOK a FedRooms® RATE! Through E-Gov Travel Service By asking your TMC - insist on FedRooms® rates Through fedrooms.com Direct with hotel or hotel’s 1-800 number – ASK for

FedRooms® Rate

26


FedRooms® = financial risk aversion……we are ahead of the curve…

In 2006, the hotel industry raked in a record $1.6 billion additional revenue from hidden/add-on fees (source…Travel Weekly, 01/09/2007)

* 4PM or later day of arrival

27


Compare FedRooms® rate versus the Government rate

28


GOVERNMENT RATE Not managed by the government Not necessarily below per diem Not necessarily FEMA compliant Possible hidden fees

FEDROOMS® RATE

29


Market and Communicate

E-mail blasts Newsletters Training Pay-stubs Credit card

inserts Press Trade shows White papers Advertising

30


U.S. Government Rental Car Program –

Defense Travel Management Office (DTMO)

31


GSA

Travel Training

32


Background

U.S. General Services Administration (GSA) Travel Training has been delivering professional development and training for over 25 years Extensive knowledge Comprehensive courses Current and relevant Accessible and flexible

33


Benefits Enhance knowledge of:

Travel and relocation entitlements Travel and transportation services

Increase understanding of E-Gov Travel Service: Embedded policy compliance Electronic authorization and voucher approvals

Maximize use of: City Pair Program (air) FedRooms® (hotels) Travel Management Centers (TMC)

34


Classes include Temporary Duty Travel: FTR Temporary Duty Travel: DoD JTR Vol 2 Advanced Temporary Duty Travel: FTR Approving Officials Responsibility: FTR Approving Officials Responsibility: JTR Vol 2 Conference Planning Relocation Allowances: FTR and JTR Vol 2 Relocation Income Tax Allowances

www.gsa.gov/traveltraining

35


NEW for FY 2009

FTR online, Web based training Innovative Convenient 24/7 access No travel expense Saves time Flexible Self paced Ensures consistency and compliance

www.gsa.gov/traveltraining

36


Recap One GSA Travel is an integrated approach to manage travel

ETS fully aligns policy and programs

ETS is an end-to-end solution

City Pair, FedRooms® and Rental Cars can all be accessed through ETS

City Pair provides flexibility and high value

FedRooms® rate is not the Government rate

FedRooms® provides policy compliant hotels with rates at or below per diem in over 5,000 locations

37


Questions

For additional information visit:www.gsa.gov/travel

federal acquisition service u.s. general services administration gsa’s center for travel...

Documents

federal acquisition

travel management service

travel programs

egov travel service

gsa travel gsa expo

customer service

direct slide

enhanced slide