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Going Mobile – The University of Northampton approach to supporting mobile access to the VLE and other key systems Rob Howe The University of Northampton Nov 2012

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Presentation at RSC Eastern VLE Forum on 30th November 2012

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Page 1: Going mobile

Going Mobile – The University of Northampton approach to supporting

mobile access to the VLE and other key systems

Rob Howe

The University of Northampton

Nov 2012

Page 2: Going mobile

Drivers

Why mobile?

– Strategic planning and pedagogy

– Marketing

– Demand?

Page 3: Going mobile

Challenges or opportunities?

Why not?

1.Inclusion (device and connectivity)

2.Accessibility (choice, personalisation, control)

3.Usability and training

See the Learntech blog for more on this

Page 4: Going mobile

What are the needs?

Different audiences (students, staff, prospects)

What’s possible?

Page 5: Going mobile

• In-house or external?

Choosing a supplier

Major updates to Apple and Android Mobile OS, Jan 2010 – Mar 2012Add in Blackberry and Mobile Web versions to this…

Page 6: Going mobile

Choosing a supplier

• ‘Most of the people, most of the time’... Audiences, platforms and the pace of change

• Creating learning opportunities

• Works ‘out of the box’ and customisable

• Cost

Page 7: Going mobile

Creating a one-stop shop

Jpg files Flickr Youtube

Marketing

Talis integration

LibrarySystems

Blackboard Learn

LearnTech

Course info

Staff directory

Events listings

News feeds

Web team

Mobile web page

CIS (Timetabling)

Page 8: Going mobile

Creating mobile learning opportunities

• Putting Mobile Learn through its paces

– Lots of in-house testing

– Blackboard support resources

– Getting help from external experts

Page 9: Going mobile

Creating mobile learning opportunities

• Introducing Mobile Learn to staff

– course design considerations

– support resources

– inspiration / case studies: http://bit.ly/uonmobileart

Page 10: Going mobile

Launch & promotion

Welcome weekend (21st and 22nd September 2011)

• Print marketing

– Posters

– Door hangers

– Stands

• Web promotion

– University website

– Blackboard

– Facebook

– Twitter

Page 11: Going mobile

Is it working? Measuring adoption

3178 unique users of Mobile Learn (≈32.5% of downloads)

Over 22,700 logins to date

Analytics:

1000 downloads of iNorthampton one week after launch

Around 14,000 downloads to date

Page 12: Going mobile

Is it working? Feedback from users

• Twitter (#iNorthampton)• Email• Blog• Spot surveys• Focus groups• Pilots

Can access NILE when ever I need to and if I need to

check something quickly I can do. Also comes in handy

if can’t see properly in lectures as can bring them

up on my phone.

Can access NILE when ever I need to and if I need to

check something quickly I can do. Also comes in handy

if can’t see properly in lectures as can bring them

up on my phone.

@UniNorthants now have their own app. Snazzy.

@UniNorthants now have their own app. Snazzy.

Am not tryna gas but thank God for the Northampton app because now I left my timetable at home, I would have been lost.

Am not tryna gas but thank God for the Northampton app because now I left my timetable at home, I would have been lost.

Bloody good idea!Bloody good idea!Being able to post

via a mobile means work in progress can be recorded in situ

and shared spontaneously.

Being able to post via a mobile means

work in progress can be recorded in situ

and shared spontaneously.

Page 13: Going mobile

Recent Student Update (Oct 2012)

• Based on 295 responses from new students during induction October 2012.

• 82% own a smartphone (4% are planning to get one this year).

• 35% had used the app within the first 3 weeks of starting. (31% of these students indicated that it influenced their choice of University !) – more (and earlier) promotion needed ?

• Timetables, Maps and access to the VLE were the most popular elements at this stage.

Page 14: Going mobile

Top five tips

1. Identify needs (and decide which ones you can meet)

2. Bring together a project team with range of experience

3. Find a provider who can satisfy the immediate need and

provide extensions for the future (SDKs)

4. The app stores are your friends (?)

5. Stay in the loop

Page 15: Going mobile

Questions?

Contact details:

Rob Howe

[email protected]

01604 892483

Page 16: Going mobile

References etc.

Useful links

•More about the iNorthampton project:http://www.northampton.ac.uk/mobile

•Guidelines on accessibility for the mobile web:http://www.w3.org/Mobile/ 

•TechDis on mobile learning: http://www.jisctechdis.ac.uk/techdis/investinyourself/freeresources/accessiblemobilelearning

•Traxler, J. (2010) “Students and mobile devices.” ALT-J Research in Learning Technology [online] 18.2, p149-160. Available from: http://www.researchinlearningtechnology.net/index.php/rlt/article/view/10759 [Accessed 10th February 2012]

•More info on JADU MyAPI (presentation by Steve Martin): http://speakerdeck.com/u/s2martin/p/inorthampton-and-jadu

Image credits

•Photography by Rob Farmer, University of Northampton

•3d characters from http://www.canstockphoto.com/3pod

With thanks to Julie Usher (Solutions Engineer, Bb Mobile) for original work on this presentation