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    ecture 1ecture 1GLOBALIZATIONLOBALIZATIONInternational Business BUSI

    2490

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    Objectivesbjectivesq Define International

    Business

    q Define Globalization

    q ExamineGlobalizationAreas; Drivers;

    Reasons

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    Businessusinessq Definition: ANY COMMERCIAL

    TRANSACTIONTHAT CROSSES THE

    BORDERS OF TWO(OR MORE)COUNTRIES

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    qObjects?Goods Consumer & Industrialgoods

    Services Large varietyInvisibles Intellectual

    property (licensing,

    franchising), ManagementServices, Tourism,

    Transportation

    Financing Lending & Borrowing

    usiness cont d

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    nternational Business cont d nternational Business cont d

    q Differences fromdomestic

    business ?Legal-political,economic, social-

    cultural,technological

    Complexity, Size

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    nternational Businessnternational Business ont dont dq It involves us all! HOW? Imports are the source of things

    we use (toys, education,infrastructure)

    Foreign markets (i.e., exports)are essential for our economicwellbeing

    Companies we work for havesignificant internationalbusiness activities

    We determine government

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    ACTIVITIESCTIVITIES

    q Exportq ImportqInternational Trade - for use or resaleqOriginating in North Africa Middle East

    2000 B.C.

    qInternational Investments(originating during colonialism)

    qFDI controlling assets, propertyor companies in a host country

    qPortfolio investments purchasing financial assets (notfor control)

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    ASIC ACTIVITIESASIC ACTIVITIES ont dont d

    qGlobal Financial Services IndustryqBanking, Securities, Insurance, Credit

    cards, etc.

    qSpecial, modern activitiesqLicensing intellectual property for

    royaltyqFranchising know-how, logos, brand

    names, etc. for royalty

    qManagement contracts operatingfacilities for a feeqOutsourcing performing a business

    function for a fee

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    Copyright 2010 Pearson Education, Inc. publishing as Prentice HallInternational Business 5e Chapter 1 - 9

    FactsFacts of Small Biz Exportingof Small Biz Exporting

    ost exportersost exportershaveaveewer than 50ewer than 50employeesmployeesomprehensiveomprehensive

    elpelps availables available

    ost products doost products donototeed an exporteed an exportlicenseicensexport financingxport financings availables available

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    Globalizationlobalization

    qGlobalization is an ever

    increasing relationship andinterdependency betweenentities of various countries,encompassing:

    qBusinesses,qAll types of organizationsqGovernmentsqPeople

    in many areas of humandevelopment:qEconomic including financialqSocial and culturalqPolitical and legalqTechnological and operational

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    eas o eas oGlobalizationlobalizationq

    q

    q Globalization of Marketsq

    q Globalization of Productionqq Globalization of Consumers

    qq Globalization of Financingq

    Itappliestol

    arge

    organiza

    tionsand

    SMEs

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    ont dont dq

    qGlobalization of MarketsqConsumer goodsqe.g., credit cards, burgersqnot prevalent, still maintaining

    national characteristicsqIndustrial goods

    qmost global markets

    qraw materials; aircraft;computer software &hardware; financialinstruments

    q

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    q

    qGlobalization ofProductionqseeking competitive

    advantageqCost & Quality

    qfor factors ofproductionqLabour , Energy,

    Land, Capital,

    Expertise

    eas o o a za on ont d

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    qGlobalization of Consumersqcommunicationtechnology providesorganizations consumersfrom any place on earth

    qtastes, habits,preferences of

    consumers have becomemore and more similar

    qtechnology has created a

    well informed global

    ont d

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    GlobalizationlobalizationqGlobal InstitutionsqDeclining (or removal

    of) Trade and

    Investment BarriersqTechnological Changeq

    Otherq

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    GlobalizationlobalizationqGlobal InstitutionsqGATT to reduce trade

    barriers

    qWTO to police the worldtrade system

    qIMF to maintain order inthe international monetarysystem

    qThe World Bank toromote economic

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    GlobalizationlobalizationqDeclining/removal ofTrade and Investment

    Barriers through

    qmultilateral agreementson the free flow ofgoods, services & capital

    qregional & bilateralagreements on cross-border trade and

    resource movement

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    GlobalizationlobalizationqTechnological ChangeqTransportation

    qCommunications

    qInformation processing

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    Globalizationlobalizationq

    OtherqPolitical changesqEmergence of mini-

    Multinationals

    qThe effects of expandingFDI

    qDevelopment of servicesdedicated to the globalbusiness

    qEver increasing

    competition

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    re Globalization and re Globalization and nternational Business one andnternational Business one andhe same phenomenon?he same phenomenon?

    qInternational Business andGlobalization influence andfacilitate each othersevolution

    Internationalbu

    sinessisabout

    internationaliz

    ation

    Globalizationisabou

    tgreater

    interdependenc

    eamongnations&

    economies(de

    nationalization

    )

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    GlobalizationlobalizationqTo decrease cost, improve quality and

    increase productivity e.g., by avoidingcostly and risky transportation systemsand using less costly inputs

    qTo obtain new markets and reduce marketing

    costs (Bombardier)qTo acquire inputs, resources and expertise(Mittal)

    qTo access information

    qTo leverage core competencies (banks)qTo minimize risks (level income streams,

    complement business cycles from market tomarket)

    qTo become more competitive including by- -

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    Globalizationlobalization Globalization Costs Jobs &Lowers Wages

    new jobs in host country =

    lost jobs in home countryv Globalization Creates Jobsand Boosts Wagesvefficiencies create

    savings, new investments& wealth

    qv

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    Globalization Has a NegativeImpact on Labour andEnvironmental Regulationsfirms move to countries with low

    labour and environmental

    standardsv Globalization brings positiveinfluences to Labour &Environmental regulations

    vthere is evidence contradictingthe critics claims regardinglabour standards, including newlabour legislation adopted bymany emerging markets

    vgovernments of emerging nations

    Globalization

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    Copyright 2010 Pearson Education, Inc. publishing as Prentice HallInternational Business 5e Chapter 1 - 25

    Labor, Environment, &Labor, Environment, &MarketsMarkets

    Globalization lowerslabor standards

    Weakens protection ofthe environment

    Exploits workers inpoor nations

    + Investment raiseslabor standards

    + Open economies mostenvironment friendly

    + Companies concernedfor future markets

    Opponents Supporters

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    Globalization is a threat toDemocracy and NationalSovereigntySupranational institutions

    with appointed officialsdictate the actions ofsovereign nations

    v Globalization has helped theworldwide spread of democracyvmore democracies than evervsometimes, the loss of

    sovereignty (e.g., in

    Globalization

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    Copyright 2010 Pearson Education, Inc. publishing as Prentice HallInternational Business 5e Chapter 1 - 27

    National SovereigntyNational Sovereignty

    SupportersSupporters

    Globalization hasGlobalization hasbenefited societies bybenefited societies by

    helping to spreadhelping to spreaddemocracy worldwidedemocracy worldwide

    OpponentsOpponents

    SupranationalSupranationalinstitutions reduceinstitutions reduce

    autonomy of national,autonomy of national,

    regional, and localregional, and localgovernmentsgovernments

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    Globalization has a negativeimpact on cultureCultural diversity is

    destroyed and smalllocal business is wipedout

    vGlobalization protects thedeep moral and culturalnorms, allows countries toexport their cultural goods

    and to trade for goods that

    Globalization

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    Copyright 2010 Pearson Education, Inc. publishing as Prentice HallInternational Business 5e Chapter 1 - 29

    Impact on CultureImpact on Culture

    Opponents

    Destroys culturaldiversity

    Homogenizes ourworld

    Bankrupts localsmall businesses

    Supporters

    Specialize and tradeto obtain othergoods

    Import cultural

    goods from othernations

    Protects deepermoral and cultural

    norms

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    Globalization leads to a highcosts for economic growth andincome inequality

    vGlobalization - a major reason for theunprecedented economic growthworldwidevhigh costs - temporary; investments =

    huge benefits

    vexpanding middle-classes and highstandard of livingvincome inequality is influenced more by

    technology and politics than globalizationvcountries open to trade and investment

    grow faster

    Globalization

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    Copyright 2010 Pearson Education, Inc. publishing as Prentice HallInternational Business 5e Chapter 1 - 31

    Income InequalityIncome Inequality

    debatedebateInequality within nationsPoor people in developingnations benefit most from

    an open economy

    Inequality between nationsNations open to world tradeand investment grow faster

    than rich nations

    Global inequality

    Inequality has fallen, butexperts disagree on theextent of the decline

    Income Inequa lit yIncome Inequa lit y

    3

    1

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    ecap ofecap ofObjectivesbjectivesq Define International

    Business

    q Define Globalization

    q ExamineGlobalizationAreas, Drivers &

    Reasons

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    Objectivesbjectives

    q Examine some definitions ofculture

    q Identify components of culture

    q Discuss two frameworks forclassifying cultureq Evaluate implications of

    cultural differences forinternational businessmanagement

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    Prentice Hall, 2008 International Business 4e Chapter 2 - 35

    What Is Culture?What Is Culture?

    Set ofvalues, beliefs, rules, and

    institutions held by a specificgroup of people

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    ore definitionsore definitionsq CULTURE (Diana Kendall, et al, Sociology in ourtimes, 3ce)

    qthe knowledge,language, values,

    customs and materialobjects that are passedfrom person to personand from one generation

    to the next in a humangroup of society;qin other words: ideas,

    behaviour ANDmaterialpossessions common to a

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    ore definitionsore definitionsq

    qCULTURE = Tradition (collectiveprogramming of the mind) making the members of one groupdistinct from others.

    qCulture is a societys (or a groups)

    system of shared and learnedvalues and norms; as a whole,these VALUESand NORMSarethe societys (or the groups)design for living

    qqValues: abstract ideas about the

    good, the right, the desirableqNorms: social rules and guidelines;

    determine appropriate behaviourin s ecific situations

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    Prentice Hall, 2008 International Business 4e Chapter 2 - 38

    Components of CultureComponents of Culture

    Physicalenvironme

    nts

    Education

    Personalcommunic

    ationReligion

    Socialstructure

    Manners &customs

    Values &attitudes

    Aesthetics

    CultuCulturere

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    Prentice Hall, 2008 International Business 4e Chapter 2 - 39

    AestheticsAesthetics

    Music

    Painting

    Dance

    Drama

    Architecture

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    Prentice Hall, 2008 International Business 4e Chapter 2 - 40

    Values and AttitudesValues and Attitudes

    ValuesValuesValuesValues AttitudesAttitudesAttitudesAttitudes

    Positive or negativePositive or negative

    evaluations, feelings, andevaluations, feelings, andtendencies people holdtendencies people holdtoward objects or conceptstoward objects or concepts

    The ideas, beliefs, andThe ideas, beliefs, andcustoms to whichcustoms to whichpeople are emotionallypeople are emotionallyattachedattached

    FreedomFreedom ResponsibilityResponsibility

    HonestyHonesty

    TimeTime WorkWork

    Cultural changeCultural change

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    Prentice Hall, 2008 International Business 4e Chapter 2 - 41

    Manners and CustomsManners and Customs

    MannersAppropriate behavior,

    speech, and dressing in

    general

    CustomsTraditional ways or behavior

    in specific circumstances

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    Prentice Hall, 2008 International Business 4e Chapter 2 - 42

    PhysicalPhysicalandandMaterial CultureMaterial Culture

    These influence a cultures development and pace of change

    TopographyPhysical features characterizing the surface of a geographic region

    Climate

    Weather conditions of a geographic region

    Material CultureTechnology used to manufacture goods and provide services

    INFLUENCEON:

    Agri-foodproductio

    n&

    consumption

    Houseconstruction&living

    conditions

    Transportation

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    Prentice Hall, 2008 International Business 4e Chapter 2 - 43

    Social StructureSocial Structure

    Social structureCultures groups, institutions, socialpositions, and resource distribution

    Social stratificationProcess of ranking people into social layers

    Social mobilityEase of moving up or down a culture's

    "social ladder"

    Slide

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    McGraw-Hill Ryerson 2006 The McGraw-Hill Companies, Inc., All Rights Reserved.

    Social Structure and Culture

    TWO MAIN CRITERIA TO COMPARECULTURES whether the unit of social organization is the

    individual or the group

    the degree to which a society is stratifiedinto classes or castes

    3-3

    Slide

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    McGraw-Hill Ryerson 2006 The McGraw-Hill Companies, Inc., All Rights Reserved.

    Business implications of Individual vs.Group Societal Characteristics

    Individual Managerial

    mobilitybetween

    companies Economic

    dynamism,innovation

    Good general

    skills Teamwork difficult,

    non-collaborative

    Exposure todifferent ways

    Group Loyalty and

    commitment tocompany

    In-depth knowledgeof company

    Specialist skills

    Easy to build teams,collaboration

    Emotionalidentification withgroup or company

    e.g., Japanese

    companies

    3-4

    Slide

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    McGraw-Hill Ryerson 2006 The McGraw-Hill Companies, Inc., All Rights Reserved.

    Social StratificationFamily Background, Occupation, Income

    Social Mobility Caste system

    Positiondetermined by

    family Change not

    usually possible

    Class system

    Position at birthcan be changedby luck orachievements

    Significance Class

    consciousness

    Relationshipsare based onclassbackgrounds

    Mutual

    antagonismeven hostility

    Raises cost ofdoingbusiness

    3-4

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    ore on Social Classore on Social Classi.a.w. the relationto

    Means of

    Production(KarlMarx):

    qCAPITALISTS- own & controlthe means ofproduction;

    achieve wealththrough capital

    qWORKINGCLASS

    (PROLETARIAT) own and sell

    u ltid im e n sio n a lp p ro a ch to so cia lstra tifica tio n ( )ax Weber

    qW E A LT HqP O W E RqP R E S T IG E :x a m p le o f cla sse s

    U p p e r ( - , -upper upper lower)u p p e r

    M id d le ( - ,upper middle lower)middle

    Working class Working poor

    Underclass

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    Prentice Hall, 2008 International Business 4e Chapter 2 - 48

    World ReligionsWorld Religions

    ChristianityIslamHinduismBuddhismConfucianismJudaismShinto Origin ofOrigin of

    Human ValuesHuman ValuesOrigin ofOrigin of

    Human ValuesHuman Values

    C

    Slide3 5

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    McGraw-Hill Ryerson 2006 The McGraw-Hill Companies, Inc., All Rights Reserved.

    Religion, Ethics, and Culture

    Religion = system ofshared beliefs about the sacred

    Ethical systems = moral principles or values thatshape & guide behaviour; often, products ofreligion

    Economic characteristics of major religious groups:

    Christianity - Protestant work ethic

    Islam similar principles with those inJudaism and Christianity

    Hinduism - anti-materialistic, sociallystratified

    Buddhism - anti-materialistic, socialequality

    Confucianism - hierarchy, loyalty, honesty Shinto loyalty, respect, enjoyment of life

    All have significant sub-sets with distinct beliefs and

    3-5

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    Prentice Hall, 2008 International Business 4e Chapter 2 - 50

    EducationEducation

    Cultures pass on traditions, customs, and values throughschooling, parenting, group memberships, etc.

    Education level

    Well-educated attract high-paying jobs, while poorly educatedattract low-paying manufacturing jobs

    Brain drainDeparture of highly educated people from one profession,

    geographic region, or nation to another

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    ayers of Cultureayers of CultureqLayers

    qValues, Rituals, Heroes, Symbols =>Practices

    qLevels of layers*qNational level the nation as a

    wholeqRegional level ethnic, linguistic,

    religious differences within anation

    qGender level female vs. maleqGeneration level parents &

    children, parents & grandparents

    qSocial class level differences in

    occupation, educational* Source: www.tamu.edu/classes/cosc/choudhury/culture.html

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    Prentice Hall, 2008 International Business 4e Chapter 2 - 52

    Cultural LiteracyCultural LiteracyDetailed knowledge of a culture that enables

    a person to function effectively within it

    PolycentrismAdapt to the

    local culture

    Ethnocentrism

    Belief that ones own ethnicgroup or culture is superior

    to that of others

    XXGeocentric Approach

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    lassifyinglassifyingCulturesultures

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    Copyright 2010 Pearson Education, Inc. publishing as Prentice HallInternational Business 5e Chapter 2 - 55

    Hofstede FrameworkHofstede Framework

    IndividualismIndividualism

    vs. collectivismvs. collectivism

    IndividualismIndividualismvs. collectivismvs. collectivism

    Power distancePower distanceAccepting socialAccepting social

    inequalityinequality

    Power distancePower distanceAccepting socialAccepting social

    inequalityinequality

    UncertaintyUncertaintyavoidanceavoidance

    UncertaintyUncertaintyavoidanceavoidance

    AchievementAchievementvs. nurturingvs. nurturing

    AchievementAchievementvs. nurturingvs. nurturing

    Long-termLong-termorientationorientationLong-termLong-termorientationorientation

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    Prentice Hall, 2008 International Business 4e Chapter 2 - 56

    Power Distance &Power Distance &Individualism vs. CollectivismIndividualism vs. Collectivism

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    Prentice Hall, 2008 International Business 4e Chapter 2 - 57

    Power Distance & UncertaintyPower Distance & UncertaintyAvoidanceAvoidance

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    ooking forwardooking forwardq

    q Please Read: CHAPTERS 3and 4

    qHOMEWORK!q Presentation assignments!q Keep up with MESP

    requirements for TermProjects