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Generational Issues in the Work PlaceMark FitzgeraldBoise State University

Encourage writing of events on the papersIntroduce Myself here1Power of communication"For digital immigrants, people who are 40 years old who spent their college time in the library acquiring information, the Internet is really a miraculous source of knowledge. Digital natives, however, go to the Internet not to store knowledge in their minds, but to retrieve material and pass it along. The Internet is just a delivery system.'' (Bauerlein)

Generations in the workplaceVeterans: 1922-1945Baby Boomers: 1946-1964Generation X: 1965-1980Millenials: 1981-2000

First time having 4 Generations in the Work Place!Size in the workforceGeneration Y will be 63 million strong by 2014. Larger than either X (41 million) Boomers (48 million)More than 5.1 million Americans, 65 years of age or older, are still active in the workforce.

https://sdwp.emeetingsonline.com/emeetings/sdwp/102/backgrounder-gary.pdf CharacteristicsVeteransBoomersGenXMillenialsRole ModelsSupermanEisenhowerBabe RuthMartin Luther KingJohn F. KennedyJohn GlennMichael JordanPrinces DiTiger WoodsValuesDedicationSacrificeRespectAuthorityOptimismTeam OrientatedInvolvementDiversitySelf-RelianceBalanceLatch KeySociabilityAchievementStreet SmartCommunicationsLets meetCall me any time

Call me at workText MeImportant to now the characteristics. Does this mean every Millenial sees Tiger Woods as a role model? NO. These are generalizations.5If you had a question where do search for an answer?Row LabelsBaby BoomGen XGen YI would ask a coworker31%23%29%I would contact my local network administrator/Help Desk40%32%29%I would search on the web22%39%33%Other7%6%8%Grand Total100.00%100.00%100.00%Name the generational issuesTechnologiesCommunicationTensionRespectWork ExpectationsHelicopter ParentsBalance at workDefine business casual?Are flip flops allowed?What else is changing in the office?Hey Dude!How do different generations view these technologies?

Comments about Google AppsIn the past 30 days I have been as efficient with Google as GroupWiseHave you integrated Google Apps into your pedagogy?Our Google Apps transitionBoomersGen XMillenialsTransition by GenerationMethods of CommunicationGeneration Y more likely to call Why?Wanting to connectNot Wanting to fix it themselvesNot as technical as perceivedMultiple conversations at a timeIM, Text, Cell, Blog, Landline etc.World of one way, fragmented conversationsText-message generation entering workplace http://www.msnbc.msn.com/id/14576541/18Training Preference -Gen YDid you watch our training videos?Did you watch our training videos?Did you watch our training videos?What about Value of Videos?Generation Y and ManagementIs it possible that it's the older workers who will ultimately have to adjust, forced to do away with the personal touch in favor of pure speed and efficiency?

How did people responded to different types of communication?Row LabelsBlogWebsiteEmailPaper FlyerIn Person MeetingGen Y5.006.046.885.085.83Gen X6.056.546.623.466.92Baby Boom4.605.506.193.436.14Grand Total5.095.846.373.536.34Generation Y and ManagementMatt Berkley, 24, a writer at St. Louis Small Business Monthly, says many of his generation have traveled and had many enriching experiences, so they may clash with older generations they see as competition or not as skilled. "We're surprised we have to work for our money. We want the corner office right away," he says. "It seems like our parents just groomed us. Anything is possible. We had karate class, soccer practice, everything. But they deprived us of social skills. They don't treat older employees as well as they should.

Who is complaining about service?Generation Y and ManagementMore than 60% of employers say they are experiencing tension between employees from different generations - Lee Hecht Harrison.The survey found more than 70% of older employees are dismissive of younger workers' abilities. And nearly 50% of employers say that younger employees are dismissive of the abilities of their older co-workers.

Baby Boomers and VolunteerismIn 2005 1/3 of 77 million boomers volunteered for formal organizationshttp://www.getinvolved.gov/Imagine your workforce and the issues you face with a large percentage as volunteersWho will be managing?How will the training be accomplished?Who is going to do the hard stuff?Do you think there will be communication issues?TakeawaysHighly SkilledMulti TaskingCommunicate differentlyDifferent Expectations

You can fight itYou can accept itYou will have to deal with itDiscussion