bridging the generational divide in the workplace the...bridging the generational divide in the...
TRANSCRIPT
©2014 ALL RIGHTS RESERVED BY SHERRI ELLIOTT-YEARY
WWW.GENERATIONALGURU.COM1
Bridging the Generational Divide in the
Workplace
Presenter:
3
Today’s Discussion
In the New Workplace Generational Issues
Matter…..Why?
• Increased Engagement
• Increased Communication &
Collaboration
• Foster Diversity & Inclusion
• Recognize Differences & Similarities
• Improve customer satisfaction
©2016 All Rights Reserved by Sherri Elliott-Yeary www.generationalguru.com
Engaging Yourself. . .and Others
Introductions
o Name
o Role
o Favorite TV show or toy as a child
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The Essentials
6
Life Events
Current Events
Culture
Personality
©2016 All Rights Reserved by Sherri Elliott-Yeary www.generationalguru.com
Traditionalists
Age 72 to 94
7
•Dedication/sacrifice
•Hard working/loyal
•Adherence to rules
•Patience/conformity
•Respect for authority
• Frugal
©2016All Rights Reserved by Sherri Elliott-Yeary www.generationalguru.com
Boomers
Age 52 to 71
8
•Optimism
•Personal growth
•Health and wellness
•Personal gratification
•Social involvement
•Strong networks
©2016 All Rights Reserved by Sherri Elliott-Yeary www.generationalguru.com
Xers
Age 36 to 51
9
•Diversity
•Entrepreneurial
• Flexible hours
• Informal environment
•Global thinking
•Ambitious
•New technology
• Family/friends
©2016 All Rights Reserved by Sherri Elliott-Yeary www.generationalguru.com
Millennials
35 and under
10
•Optimistic
•Team orientation
•Environmentally
aware
•Eager to learn
•Highly confident
EXCEPT in sales
©2016 All Rights Reserved by Sherri Elliott-Yeary www.generationalguru.com
Then…
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And Now…..
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How Generations Communicate
Xers: • Voice Mail• Email• Casual• Direct &
Immediate
Millennials: • Digital (text,
blogs, social media, Smart phones)
Boomers:• Face to Face• Phone calls• Personal Interaction• Structured
Networking
Traditionalist: • Memos• Letters• Personal Notes• Individual
Interactions
Communication Tools
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Lots of feedback
Life/Work Balance
Involve everyone
Communicate collaboratively
Engage & ASK
Millennial Feedback Model
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17
Sherri Elliott-Yeary, SPHR
Cell: 469-971-3663
Email: [email protected]
Website:
Generationalguru.com
Twitter: @gurugenerations
THANK YOU!
©2016 All Rights Reserved by Sherri Elliott-Yeary