gartner’s it research and advisory resources. commonwealth of kentucky - unbridled spirit...

Gartner’s IT Research and Advisory Resources.

Commonwealth of Kentucky - Unbridled Spirit

research consulting measurement community news

Gartner | Gartner Research Tools

What is Gartner?

• Gartner is the leading provider of research and analysis on the global IT industry.

• Our goal is to support enterprises as they drive innovation through the use of technology.

• We help clients make informed technology and business decisions by providing in-depth analysis and actionable advice on virtually all aspects of technology.


Key benefits of Gartner Research

• Coverage: No matter what the challenge, we cover it in Core Research and can tell our clients what they need to know.

• Relevancy: The size of our databases and the experience of our analysts delivers recommendations and advice that create results.

• Access: Access to our analysts allows our clients to customize decision making and strategy specific to their needs.


When should I engage Gartner?There is no Wrong Time!

• Strategy assessments

• Hype Cycles

• Gap analysis - capabilities vs. requirements

• Process re-engineering

• Magic quadrants• Hype Cycles• Vendor ratings• Market statistics

• Training needs

• Application customization

• Upgrades


Gartner Research ModelsHelping you make the right decisions

Gartner analysts distill large volumes of data into clear, precise, and actionable advice that helps clients formulate strategic plans and make tough business and technology decisions.

Gartner Research helps clients make sound business and technology decisions and investments. The following slides provide an overview of the most powerful Gartner research models:

Gartner Hype Cycle

Gartner Magic Quadrant

Gartner Vendor Ratings

Gartner Comparison Columns

Gartner Strategic Planning Assumptions


Hype Cycle

What is it?The Gartner Hype Cycle model helps

enterprises understand the different stages of a particular technology's development, and, depending on risk-level attitude, the right stage at which to implement.

Helps clients: Understand the adoption of technology

through logical processes Assess the risks and costs of technology Understand IT patterns over the long term

Hype Cycle

Trough ofDisillusionme

nt

Slope ofEnlightenment

Plateau ofProductivi

ty

Technology

Trigger

Peak of Inflated

Expectations


Magic Quadrant

What is it?Gartner Magic Quadrants easily compare vendors

in a particular market segment and positions them accordingly. This gives an instant snapshot of what is available to fit specified requirements and which vendor is suited to a particular enterprise's requirements.

Helps clients: Identify the right vendor for your enterprise Make the best and most effective buying

decisions Identify vendor comparisons and “fits” within a

market segment

Magic Quadrant


Vendor Ratings

What is it?Gartner Vendor Ratings provide enterprises with a single, focused

source for finding out the bottom-line Gartner Research (positive and negative) opinion of a given vendor. It provides an overall view of a vendor's corporate health and strength – much like the financial industry's 'buy, accumulate, hold and divest’ recommendations.

Helps clients: Assess the vendors under consideration Make the right vendor decision Identify vendor’s real performance


Comparison Columns

What is it?Comparison Columns provide clients with hard-to-get factual product

specifications in an easy to view side-by-side format. Clients can customize the columns depending on what vendors, products and/or specs they choose to view.

Helps clients: Choose a product that is best suited for their enterprise Compare features and functionality Gather product and vendor data in a side-by-side comparison Evaluate products using an “apples-to-apples” comparison


Strategic Planning Assumptions (SPAs)

What is it?Futuristic and controversial Gartner scenarios

make our research unique. These five-year industry forecasts focus on each sector’s key issues and use strategic planning assumptions (SPAs) to predict future events.

Helps clients: Support strategic planning efforts Avoid "rearview mirror" analysis With guidance for decisions that must be made

now Offer short-term advice that doesn't interfere

with meeting long term goals

Strategic Planning Assumption Process

Scenario

Stalking Horse Pattern

Recognition

Formal and

Informal Survey

Search and Verify

Review by Peers, Users and Vendors


Here is What our Clients Say

We have learned that the value received includes: Procurement (5-25% average cost savings on projects) Contract negotiations (on specific deals and developing contract best practices) Selection (30% of time saved in selection process) Accountability insurance “Access to Gartner extends the impact of staff” Investigation time (knowing what to worry about and what not to worry about) Engaging Gartner early in the process helped avoid costly direction changes

We value the objective research network - updated daily

Leverage best industry practices

Largest user base upon which to validate assumptions (14,000 clients)

Largest Analyst Base (700+)

Insight stretches across entire IT implementation lifecycle

Proactive Account Management

Dedicated resource develops account plan to map your key issues and objectives and proactively sends you information (research, presentations, analyst conference calls, etc.) towards accomplishing your goals and objectives


Other Ways to Leverage Gartner Intelligence

• Gartner Consulting - Integrates results-oriented business strategy consulting with all the power of Gartner Research. With no incentive to recommend specific technologies or sights on product implementation, Gartner is a partner you can trust.

• Client Engagement Day - SAS is Strategic Advisory Services, i.e., the direct engagement of a Gartner research analyst for knowledge-based, personal or project advisory assistance, as well as external client speaking opportunities.

• Gartner Events - Our world-leading technology conferences provide IT and other business professionals with cutting-edge ideas and insights from Gartner research. Our events consistently attract high-level decision-makers, with real purchasing authority. Channel events provide a proven venue where vendors and resellers meet to explore valuable new business opportunities.

• Gartner Executive Programs - Program geared toward CIO’s that offers the best access to Gartner Research as well as the opportunity to network with other CIO’s that share similar challenges and initiatives

• Human Capital Management Workshops are an integrated series of highly interactive development programs designed to help IT and HR professionals meet specific workforce management issues. Participants develop customized action plans leading to successful organizational transformation – the first time.

• Gartner Decision Tools - Decision Tools for Vendor Selection is a unique, dedicated service designed to help organizations make better, faster and more cost-effective decisions regarding IT product evaluation and selection and to provide detailed market intelligence for the vendor community.


GARTNER CONSULTING

Public Sector SolutionsPublic sector consulting is a specialized field. Gartner knows your unique challenges. We have a track record of providing IT solutions that ensure the public is well served. Our experience spans key markets such as public safety, justice, the U.S. Department of Defense, homeland defense, health and human services, finance, and

public networks. Strategic SourcingThe Gartner Strategic Sourcing practice is the world leader in effective sourcing management. Our highly experienced, multidisciplinary teams can help you frame, negotiate and meet any challenge within the sourcing process. Our proven models and frameworks, applied in the early phases of sourcing, will help ensure your long-term relationship success.

IT Management & Measurement

The Gartner IT Management & Measurement practice team focuses on helping you define your IT strategic direction, decisions, and technology choices to provide maximum value to the business. Gartner will help you implement that strategy and address the complexities of your environment so you can deliver the right portfolio of services to your customers as cost-effectively and efficiently as possible. We will help you accurately assess where you are today and develop a clear roadmap for achieving your stated vision.

Benchmarking SolutionsEvaluate, compare and improve IT performance. These solutions leverage Gartner's global database of IT performance metrics. Benchmarking solutions use state-of-the-art tools and high-quality data from the world’s

largest database of IT performance metrics to compare all or some of your IT function to similar organizations.


Client Engagement Day

Need some outside help but don’t have the budget for a full consulting engagement? Gartner CED is geared for that very occasion. We can bring one of our industry expert analysts to your site to help you with the topic of your choice. Typical uses of CED days are: Presentation: A Gartner analyst comes to present on a specific topic. Personal Briefing: A half-day, on-site session led by a Gartner analyst to key members

of your organization on a specific topic, such as outsourcing or procurement.

CED engagements are ideal for reviewing a strategy you have developed, an overview or top-line analysis of a particular topic, or a customized cut of our research..


Gartner Events

Gartner Outsourcing Summit 2005 4-6 April 2005, Los Angeles, CA

Wireless and Mobile Summit 2005 11-13 April 2005, Orlando, FL

Gartner Application Integration and Web Services Summit 18-20 April 2005, Los Angeles, CA

Enterprise Architecture Summit 20-21 April 2005, Los Angeles, CA

Symposium/ITxpo 2005 in San Francisco 15-19 May 2005, San Francisco, CA

Gartner Business Process Management Summit 6-7 June 2005, Arlington, VA

Gartner IT Security Summit 2005 6-8 June 2005, Washington, DC

PlanetStorage 13-16 June 2005, Orlando, FL

G-CON: The Gartner Government Conference 15-17 June 2005, Washington, DC

Gartner Application Development Summit 12-14 September 2005, Dallas, TX

Symposium/ITXpo 2005 in Orlando 17-21 October 2005, Orlando, FL

Gartner Healthcare IT Summit 13-15 November 2005, Orlando, FL


Executive Programs Portfolio

Architecture and PlanningEmerging Technology ManagementEnterprise Applications - SAPInformation SecurityInfrastructureIT Human Capital Management (EXP HR)IT Sourcing Management

Architecture and PlanningEmerging Technology ManagementEnterprise Applications - SAPInformation SecurityInfrastructureIT Human Capital Management (EXP HR)IT Sourcing Management

EXP CIO SignatureEXP PremierEXP CIO SignatureEXP Premier

CIO Direct ReportsCIO Direct Reports

CIOCIO

Best PracticeCouncils

EXP


EXP Program Deliverables Comparison

Inquiry/Access to Analysts

Events

CIO Research

Briefings/ Roundtables

Web Access

Dedicated Relationship

Networking

UnlimitedUnlimited

Entry to 1 Entry to 1 Theme Theme conference

NoneNone

NoneNone

gartner.comgartner.com

NoneNone

NoneNone

UnlimitedUnlimited

Annual Forum,Annual Forum,admission & VIP admission & VIP treatment at Symposia*treatment at Symposia*

Exclusive EXP Premier Exclusive EXP Premier ResearchResearch

Local RoundtablesLocal Roundtables

gartner.com, gartner.com, member-member-onlyonly site & EXP member site & EXP member directorydirectory

Relationship ManagerRelationship Manager

2000+ CIOs Worldwide2000+ CIOs Worldwide

Unlimited

Executive Conclaves, admission & VIP treatment at Symposia*

Exclusive EXP Signature & Premier Research

Signature-only Conclaves and an onsite briefing

gartner.com, g2.com,, member-only site & EXP member directory

Relationship Team

2000+ CIOs Worldwide,Proactive peer networking

DELIVERABLESDELIVERABLES EXP SIGNATUREEXP PREMIEREXP PREMIERCORE CORE ADVISORADVISOR

* Entrance is for EXP member and is not transferable

.


EXP CIO Value Propositions

• Personally delivered synthesized investment grade insight.

• Accelerated time from insight to action

• Access to Gartner’s Network of Global CIOs and resources

“I brought Gartner to my office for a half day. My team did more to advance the project in that one day then what they had accomplished in the previous two months”

- CIO Automotive Company

“I have to constantly elevate my thinking, EXP research is thought provoking, and it always challenges me to take my thinking to the next level.”

- CIO Government Agency

“I find the time to attend EXP events because I know that the other CIOs there are the people I want to meet”

- CIO Pharmaceutical Company

“I asked my Program Director to introduce me to other CIOs who were working on similar issues. Those two conversations were the most valuable conversations I’ve had this year”

- CIO Fortune 500 Financial Services Company


How You Can Use Gartner

Reduced Time to Action - Accountability Insurance - Cost Avoidance

Sounding Board - Claims and Promises

Vendor Qualification - Staff Extension

Better Negotiations - RFP/Proposal Assistance

Membership in the Largest Research Network in IT

Source of Credibility

Support Your Strategic Plan


Your Gartner Account Team

Dale Darnell

Area Manager

[email protected]

Joey Coughenour

Account Executive

[email protected]

Jesse Hughes

Account Manager

[email protected]

Corky Allen

Executive Programs

[email protected]

gartner’s it research and advisory resources. commonwealth of kentucky - unbridled spirit...

Documents

gartner magic quadrants

gartner hype cycle model

core research

title page slide

technology decisions

leading provider of

right vendor

costs of technology