future ready workforce track - singhealth academy

21
Future Ready Workforce Track 2-2.10pm Brief Introduction: Ms Lim Hong Yee 2.10-2.40pm TransD Care: A Trans-Disciplinary Diabetes Care Model: The Clinical Diabetes Educator (CDE) Tech-enabled Care: ROBotic assisted UltraSonography sysTem (ROBUST) Community Care: Community Psychogeriatric Programme (CPGP) Description: Moving beyond discipline specific approach to deliver holistic care to improve patient experience and clinical outcomes. This presentation showcases the new trans-disciplinary diabetes care model and how it gears towards developing a future ready workforce. Description: Technology can be an enabler to prepare and support AHPs in the fast-evolving healthcare environment. This segment will allow you to learn about the challenges that AHPs face in the course of their work, how they work around the problems, and how they succeed in using technology to support them in their work. Description: Providing seamless delivery of relationship-based care beyond the hospital, in collaboration with the patient, family and community partners. Presenters: Ms Melissa Ho & Ms Lim Shu Fang Presenter: Ms Rafidah Bte Abu Bakar Presenters: Dr Vanessa Mok and Mr Joel Tan Facilitators: Ms Zenne Tng & Ms Huang Wan Ping Facilitators: Mr Khalid Anuar & A/Prof Wee Seng Kwee Facilitators: Ms Karen Kwa, Ms Teo Kai Ting 2.40-3.10pm Breakout session (run 2)- A repeat of earlier run 3.10-3.30pm Panel Discussion: Moderator : Ms Tan Bee Yee Panellists: A/Prof Lita Chew, Ms Lim Hong Yee, Mr Khalid Anuar, Ms Zenne Tng, Ms Rafidah Bte Abu Bakar, Mr Joel Tan 9 Mar 2021 , 2-3.30pm

Upload: others

Post on 05-Oct-2021

8 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Future Ready Workforce Track - SingHealth Academy

Future Ready Workforce Track

2-2.10pm Brief Introduction: Ms Lim Hong Yee

2.10-2.40pm

TransD Care: A Trans-Disciplinary Diabetes Care Model: The Clinical Diabetes Educator (CDE)

Tech-enabled Care: ROBotic assisted UltraSonography sysTem(ROBUST)

Community Care: Community Psychogeriatric Programme (CPGP)

Description:

Moving beyond discipline specific approach to deliver holistic care to improve patient experience and clinical outcomes. This presentation showcases the new trans-disciplinary diabetes care model and how it gears towards developing a future ready workforce.

Description:

Technology can be an enabler to prepare and support AHPs in the fast-evolving healthcare environment. This segment will allow you to learn about the challenges that AHPs face in the course of their work, how they work around the problems, and how they succeed in using technology to support them in their work.

Description:

Providing seamless delivery of relationship-based care beyond the hospital, in collaboration with the patient, family and community partners.

Presenters: Ms Melissa Ho & Ms Lim Shu Fang

Presenter: Ms Rafidah Bte Abu Bakar Presenters: Dr Vanessa Mok and Mr Joel Tan

Facilitators: Ms Zenne Tng & Ms Huang Wan Ping

Facilitators: Mr Khalid Anuar & A/Prof Wee Seng Kwee

Facilitators: Ms Karen Kwa, Ms Teo Kai Ting

2.40-3.10pm Breakout session (run 2)- A repeat of earlier run

3.10-3.30pm

Panel Discussion: Moderator : Ms Tan Bee YeePanellists: A/Prof Lita Chew, Ms Lim Hong Yee, Mr Khalid Anuar, Ms Zenne Tng, Ms Rafidah Bte Abu Bakar, Mr Joel Tan

9 M

ar 2

02

1 ,

2-3

.30

pm

Page 2: Future Ready Workforce Track - SingHealth Academy

Future Ready Workforce TrackCAPE Management Committee (MC) Track Facilitators

MR KHALID ANUARAssistant Director, CAPE

HOD, Foot Care & Limb Design Centre

Senior Principal Physiotherapist

Tan Tock Seng Hospital

MS ZENNE T’NGAssistant Director, CAPE

HOD, Speech TherapyPrincipal Speech Therapist

Tan Tock Seng Hospital

ASSOC PROF WEE SENG KWEEMC Member , CAPE

Senior Principal Physiotherapist , Tan Tock Seng Hospital

DR HUANG WAN PINGMC Member , CAPE

HOD, PsychologyPrincipal Psychologist

Tan Tock Seng Hospital

MS TEO KAITINGMC Member , CAPE

Assistant Director,Operations, Allied Health & Pharmacy

Tan Tock Seng Hospital

MS KAREN KWAMC Member , CAPE

HOD, Care & CounsellingPrincipal Medical Social Worker

Tan Tock Seng Hospital

Page 3: Future Ready Workforce Track - SingHealth Academy

Future Ready Workforce TrackSinghealth & CAPE Panellists

MR KHALID ANUARAssistant Director, CAPE

HOD, Foot Care & Limb Design Centre

Senior Principal Physiotherapist

Tan Tock Seng Hospital

MS ZENNE T’NGAssistant Director, CAPE

HOD, Speech TherapyPrincipal Speech Therapist

Tan Tock Seng Hospital

MS LIM HONG YEEDirector, CAPE

Director, Division of PharmacySenior Principal Pharmacist

Tan Tock Seng Hospital

A/PROF LITA CHEW

Group Director, Allied Health

SingHealth

MS TAN BEE YEEDeputy Group Director

(Academic & Professional Development),

Allied Health, SingHealth

Director, Allied Health,

SingHealth Community Hospitals

MR JOEL TAN

Occupational Therapist

Changi General Hospital

MS RAFIDAH BTE

ABU BAKAR

Senior Principal Radiographer

Singapore General Hospital

Page 4: Future Ready Workforce Track - SingHealth Academy

Future Ready Workforce Track

L i m H o n g Y e e

D i r e c t o r , C e n t r e f o r A l l i e d H e a l t h & P h a r m a c y

E x c e l l e n c e ( C A P E )

D i r e c t o r , P h a r m a c y , T T S H

9 t h M a r c h 2 0 2 1

Page 5: Future Ready Workforce Track - SingHealth Academy

Who Are We?

To be a leading centre in building capabilities for thought leadership, workforce transformation, and innovation for Allied Health Professionals and Pharmacists.

Vision

Mission To collaborate, co-learn and co-create with patients and partners across health-social sectors in the 3 identified key areas of community, trans-disciplinary, and tech-enabled care.

To continuously innovate our roles and care models as future-ready Allied Health Professionals & Pharmacists so as to drive health-social integration, optimising independence and quality of life for our population.

Page 6: Future Ready Workforce Track - SingHealth Academy

CAPE- Collaborating Centre with Centre for Healthcare Innovation

Nursing

Allied Health & Pharmacy

Serious Games

Medtech

Activation

Page 7: Future Ready Workforce Track - SingHealth Academy

AHP Survey on Future Ready Workforce- SAHC 2021

(1/12/2020-11/12/2020)

Page 8: Future Ready Workforce Track - SingHealth Academy

100

72

56

37

19 1913 12 10 10 2 1

CGH SGH KKH SKH NCCS SHP SNEC SCH NHCS NNI NDCS SHHQ

Institutions351 respondents

Page 9: Future Ready Workforce Track - SingHealth Academy

11112

3333

44

555

66

71515

1617

3440

4653

55

0 10 20 30 40 50 60

EMBRYOLOGIST

MEDICAL PHYSICIST

ORAL HEALTH THERAPIST

RADIOCHEMISTRY TECHNOLOGIST

ART / CHILD LIFE / MUSIC / EDUCATIONAL THERAPIST

CLINICAL COUNSELLOR

EXERCISE PHYSIOLOGIST

ORTHOPTIST

PODIATRIST

CARDIAC TECHNOLOGIST /PHYSIOLOGIST

SONOGRAPHER

AUDIOLOGIST

RADIATION THERAPIST

RESPIRATORY THERAPIST

NEURO/SLEEP/PULM FUNCTION TECHNOLOGIST

OPTOMETRIST

TRANSPLANT COORDINATOR

PSYCHOLOGIST

SPEECH THERAPIST

DIETITIAN

OCCUPATIONAL THERAPIST

PHYSIOTHERAPIST

MEDICAL SOCIAL WORK

MEDICAL LAB TECHNOLOGIST / SCIENTIST

RADIOGRAPHER

PHARMACIST

Professions

Page 10: Future Ready Workforce Track - SingHealth Academy

142

10696

7

EXCITED BUT NOT READY EXCITED AND READY UNCERTAIN NOT EXCITED AND NOT READY

How Excited and Ready are You for the Future Healthcare? Question 1

Page 11: Future Ready Workforce Track - SingHealth Academy

10

254

255

269

278

289

317

0 50 100 150 200 250 300 350

OTHERS

REQUIRE DIFFERENT SETS OF SKILLS, ROLES AND TASKS TO DELIVER CARE

INVOLVE NEW INNOVATIVE TESTS AND TREATMENTS

INVOLVE TRANSITING CARE FROM HEALTHCARE INSTITUTION-BASED TO COMMUNITY-BASED CARE DELIVERY

INVOLVE WORKING WITH DIFFERENT HEALTHCARE PROFESSIONALS TO DELIVER CARE

INVOLVE CHANGES IN THE MODE OF DELIVERY OF HEALTHCARE

REQUIRE EMBRACING OF INNOVATION, DATA ANALYSIS, DIGITALISATION AND TECHNOLOGY TO IMPROVE PRODUCTIVITY

Which statement describes future healthcare? Question 2

Page 12: Future Ready Workforce Track - SingHealth Academy

17

27

167

248

248

293

0 100 200 300 400

OTHERS

I AM CURRENTLY EQUIPPED TO PROVIDE OR SUPPORT FUTURE HEALTHCARE.

SOCIAL-EMOTIONAL SKILL

ABILITY TO REACT AND ADAPT TO CHANGES

PERSONAL COMPETENCIES (SUCH AS SELF-MANAGEMENT, COMMUNICATION, COLLABORATION SKILLS)

TECHNICAL/PROFESSIONAL SKILLS AND KNOWLEDGE

Areas that need training to provide and support future healthcare Question 3

Page 13: Future Ready Workforce Track - SingHealth Academy

Others Frequency

IT skills (e.g. for application in healthcare work processes, data science, AI, to keep virtual healthcare programs engaging, for new technology, coding/ python skills) 9

Data analytic skills (e.g. use of SPSS and analysing statistics) 2

Support from management 2Better support from seniors who are less familiar with the future of healthcare 1

Ministry and senior management need to engage the ground 1

Money 1

Time 1

Page 14: Future Ready Workforce Track - SingHealth Academy

6

131

161

169

230

234

292

0 50 100 150 200 250 300 350

OTHERS

HOW DO I PROVIDE CARE TO THE COMMUNITY?

HOW DO I PROVIDE VALUE TO MY PATIENTS?

MY ROLE IN A TRANSDISCIPLINARY TEAM.

WHAT ARE THE ENABLERS TO EMPOWER ME TO PROVIDE FUTURE HEALTHCARE?

HOW DOES TECHNOLOGY ENABLE ME TO DO MY WORK?

WHAT ARE THE EXTENDED OR ADVANCED JOB SCOPE/ ROLES AND SKILLS REQUIRED FOR THE FUTURE HEALTHCARE?

I would like to have more info to prepare for future healthcareQuestion 5

Page 15: Future Ready Workforce Track - SingHealth Academy

Emerging Priorities for the AHPsFuture Readiness re-positioned due to Covid19

Ref: The Social Enterprise in a World Disrupted. Leading the shift from survive to thrive. 2021 Deloitte Global Human capital trends

Page 16: Future Ready Workforce Track - SingHealth Academy

The Social Enterprise in a World Disrupted

Ref: The Social Enterprise in a World Disrupted. Leading the shift from survive to thrive. 2021 Deloitte Global Human capital trends

Page 17: Future Ready Workforce Track - SingHealth Academy

Skills Demand by Employers for the Jobs of the Future

Page 18: Future Ready Workforce Track - SingHealth Academy

The 2021 Global Human Capital TrendsDiving Deeper – 5 work trends to watch in 2021

1. Designing work for the well-being: The end of work/life balance

2. Beyond reskilling: Unleashing worker potential

3. Superteams: Where work happens

4. Governing workforce strategies: Setting new directions for work and the workforce

5. A memo to HR: Accelerating the shift to re-architecting work

Ref: The Social Enterprise in a World Disrupted. Leading the shift from survive to thrive. 2021 Deloitte Global Human capital trends

Page 19: Future Ready Workforce Track - SingHealth Academy

Emerging Priorities for the AHPsFuture Readiness re-positioned due to Covid19

Ref: The Social Enterprise in a World Disrupted. Leading the shift from survive to thrive. 2021 Deloitte Global Human capital trends

Trends From Surviving To Thriving

1. Designing work for the well-being: The end of work/life balance

Supporting well-being through programs adjacent to work

Integrating well-being into work through thoughtful work design

2. Beyond reskilling: Unleashing worker potential

Pushing training to workers from top down, assuming organization knows best what skill sets workers need.

Empowering workers with agency and choice over what they do, unleashing their potential by allowing them to apply their interests and passions to organizational needs.

3. Superteams: Where work happens Using tech as a tool to make teams more efficient.

Integrating humans and tech into superteams that use their complementary capabilities to re-architect work in more human ways.

4. Governing workforce strategies: Setting new directions for work and the workforce

Use of metrics and measurements that describe workforce’s current state.

Accessing and acting on real-time workforce insights that can support better, faster decisions.

5. Accelerating the shift to re-architecting work

Having a functional mindset that focuses on optimizing and redesigning HR processes to manage workforce.

Embracing an enterprise mindset that prioritizes re-architecting work to capitalize on unique human strengths.

Page 20: Future Ready Workforce Track - SingHealth Academy

Emerging Priorities for the AHPsFrom workplace optimization and redesign to work re-imagination Unleashing the potential – Embrace VUCA, growth mindset with agility

Page 21: Future Ready Workforce Track - SingHealth Academy

Future Ready Workforce Track

2-2.10pm Brief Introduction: Ms Lim Hong Yee

2.10-2.40pm

TransD Care: A Trans-Disciplinary Diabetes Care Model: The Clinical Diabetes Educator (CDE)

Tech-enabled Care: ROBotic assisted UltraSonography sysTem(ROBUST)

Community Care: Community Psychogeriatric Programme (CPGP)

Description:

Moving beyond discipline specific approach to deliver holistic care to improve patient experience and clinical outcomes. This presentation showcases the new trans-disciplinary diabetes care model and how it gears towards developing a future ready workforce.

Description:

Technology can be an enabler to prepare and support AHPs in the fast-evolving healthcare environment. This segment will allow you to learn about the challenges that AHPs face in the course of their work, how they work around the problems, and how they succeed in using technology to support them in their work.

Description:

Providing seamless delivery of relationship-based care beyond the hospital, in collaboration with the patient, family and community partners.

Presenters: Ms Melissa Ho & Ms Lim Shu Fang

Presenter: Ms Rafidah Bte Abu Bakar Presenters: Dr Vanessa Mok and Mr Joel Tan

Facilitators: Ms Zenne Tng & Ms Huang Wan Ping

Facilitators: Mr Khalid Anuar & A/Prof Wee Seng Kwee

Facilitators: Ms Karen Kwa, Ms Teo Kai Ting

2.40-3.10pm Breakout session (run 2)- A repeat of earlier run

3.10-3.30pm

Panel Discussion: Moderator : Ms Tan Bee YeePanellists: A/Prof Lita Chew, Ms Lim Hong Yee, Mr Khalid Anuar, Ms Zenne Tng, Ms Rafidah Bte Abu Bakar, Mr Joel Tan

9 M

ar 2

02

1 ,

2-3

.30

pm