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From your ideas… 1 into our systems… …to advance medical discovery. Interacting Electronically with NIH Sheri Cummins NIH eRA Customer Relationship Manager Electronic Submission of Grant Applications Scarlett Gibb NIH eRA Customer Relationship Manager eRA Commons

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Interacting Electronically with NIH. From your ideas…. … into our systems…. …to advance medical discovery. Sheri Cummins NIH eRA Customer Relationship Manager Electronic Submission of Grant Applications. Scarlett Gibb NIH eRA Customer Relationship Manager eRA Commons. - PowerPoint PPT Presentation

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Page 1: From your ideas…

From your ideas…

1

…into our systems…

…to advance medical discovery.

Interacting Electronically with NIH

Sheri CumminsNIH eRA Customer Relationship ManagerElectronic Submission of Grant Applications

Scarlett GibbNIH eRA Customer Relationship Manager

eRA Commons

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2

Electronic Interaction Points

Learn About Grantsat NIH

Find Opportunities

Submit Application

Check SubmissionStatus

Download App.Package

View AssembledApplication Image

Check ReviewAssignment

Submit Pre-awardInformation

Check ReviewOutcome

Prepare/SubmitPost-award

Reports

Closeout Grants

NIH Guide

NIH GrantsWeb site

Grants.gov

eRACommons

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Electronic Submission Required!

Electronic submission via Grants.gov is required for ALL competing grant

applications with the exception of Complex, Multi-project applications (Project/Centers)*

*These grant mechanisms will continue to use the paper PHS 398 application process until a transition to electronic submission is scheduled, announced and implemented.

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eSubmission Website

http://grants.nih.gov/grants/ElectronicReceipt/index.htm

4

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eSubmission Process

Prepare to Apply and Register

Find Opportunity and Download Application

Package

Submit, Track and View Application

Prepare Application

Submission Complete!

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6

Two Systems Working Together

• Grants.gov – the Federal government’s single online portal to find and apply for Federal grant funding– Used by all 26 Federal grant-making agencies

• eRA Commons – Electronic Research Administration system that allows applicants, grantees and Federal staff to access, share and transmit information related to applications and awarded grants – Used by NIH and a few other components of HHS

IMPORTANT: Each system has its own registration

and application requirements.

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Grants.gov• Applicant organizations (groups) only • Designate E-Business Point of Contact (E-Biz POC)

- Approves Authorized Organization Representatives (AORs), providing authority to submit applications

• No registration needed to find opportunities or download application forms

eRA Commons• Applicant organization, Signing Official (SO) & Project

Director/Principal Investigator (PD/PI)• Signing Official (SO)

- Registers or affiliates PD/PIs

7

Registration

Many organizations are already registered. Check with your Office of Sponsored Research.

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Registration Tips

Tips for Success:1. Start early! The registration process can take up to 4

weeks (8 weeks or more for new or foreign businesses)2. Register for Grants.gov and eRA Commons

simultaneously once DUNS # is obtained3. Update Central Contractor Registry (CCR) information

yearly to keep Grants.gov credentials active 4. Do not combine SO (administrative) and PI (scientific)

roles on a single Commons account5. If PD/PI has an existing Commons account, affiliate them

to your organization rather than creating a new account6. PD/PIs should update their Commons personal profile

prior to applying (degree info used to determine Early Stage Investigator eligibility)

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Additional Registration Information

Grants.gov’s Get Registered page:• Registration user guides, tutorials, and

checklistshttp://www.grants.gov/applicants/get_registered.jsp

NIH’s Applying Electronically website:• Prepare to Apply and Register:

http://grants.nih.gov/grants/ElectronicReceipt/preparing.htm#4

• Applying Electronically Training page: http://grants.nih.gov/grants/ElectronicReceipt/training.htm#register

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Make a Submission Plan

Internal organization considerations…• Application submission method

- Downloadable SF424 (R&R) forms- System-to-system using XML data stream- Services of a commercial service provider

http://grants.nih.gov/grants/ElectronicReceipt/sp.htm

• Application preparation responsibilities• Sharing applications in progress • Internal review and approval

processes• Internal deadlines

Administrators and PD/PIs must work together!

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Obtain Software

Grants.gov Download Software Web Page:http://www.grants.gov/resources/download_software.jsp

Adobe Reader• Only specific Adobe Reader versions

are compatible with Grants.gov forms

PDF conversion programs• Attachments must be converted to PDF• NIH PDF guidelines and tips:

http://grants.nih.gov/grants/ElectronicReceipt/pdf_guidelines.htm

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eSubmission Process

Prepare to Apply and Register

Find Opportunity and Download Application

Package

Submit, Track and View Application

Prepare Application

Submission Complete!

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Find Opportunity and Download Package

NIH posts Funding Opportunity Announcements (FOAs) on:

– NIH Guide for Grants and Contracts http://grants.nih.gov/grants/guide/index.html

• FOAs include “Apply for Grant Electronically” button to download forms package and instructions from Grants.gov

– Grants.gov

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Investigator–initiated Research

All applications must be submitted in response to a Funding Opportunity Announcement (FOA)

– Applicants can submit applications for funding opportunities focused on specific programs/areas of science OR in response to a general “parent” announcement

– Applicants MUST use the application forms package specific to the FOA to which they are applying

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Find Opportunity

NIH Office of Extramural Researchhttp://grants.nih.gov/grants/

Parent Announcements for Unsolicited Applications

NIH Guide for Grants and Contractshttp://grants.nih.gov/grants/guide/

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Finding FOAs in NIH Guide

NIH Guide for Grants & Contractshttp://grants.nih.gov/grants/guide/

Enter search string or click Advanced Search

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Finding FOAs in NIH Guide

Enter search parameters

Click Search

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Finding FOAs in NIH Guide

Review list of FOAs matching your criteria and find FOA of interest

Click Announcement Number link to access FOA information

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Funding Opportunity Announcement

• Read and follow all announcement instructions

• Pay special attention to Section IV. Application and Submission Information– Includes any FOA-specific

submission instructions– Instructions in FOA trump

instructions in the application guide

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FOA Notes

Pay particular attention to Key Dates section:– Release/Posted Date: application forms package and

instructions available for download

– Opening Date: earliest date application can be submitted

– Expiration Date: announcement closed

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FOA Notes

Click Apply for Grant Electronically found within the FOA in the NIH Guide.

All applications must use ADOBE-FORMS-B1 after May 7, 2011!http://grants.nih.gov/grants/guide/notice-files/NOT-OD-11-007.html

Click download.

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Download App. Instructions & Package

Download application instructions and application package

Sign up for Agency updates to FOA

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Application Guide

• Read and follow application guide instructions

• Agency-specific instructions are marked with the HHS logo

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eSubmission Process

Prepare to Apply

Find Opportunity and Download Application

Package

Submit, Track and View Application

Prepare Application

Submission Complete!

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SF 424 (R&R) Data Set

• NIH uses the SF424 Research & Related (R&R) data set – Owned and maintained by Grants.gov

• NIH electronic grant applications include:– Federal-wide (R&R) components

• NIH does not have control over which fields are marked required in these government-wide forms

– Agency-specific (PHS) components

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Grant Application Package Screen

Make sure you have the correct application package.

FOA information is automatically populated and not editable.

Save the package locally.

Mandatory Grants.gov fields highlighted yellow with red box.

*Application Form Screen - Top*

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Grant Application Package ScreenMandatory Documents must be completed prior to submission.

*Application Form Screen - Bottom*

Complete the SF 424 (R&R) form first—info from this form pre-populates fields in other forms in the package.

See application guide to determine which Optional Documents you need to complete.

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Completing the Application

28

Tips for Success:• Follow FOA-specific guidelines (e.g., special

attachments, specific section headings)

• Follow application guide requirements

• Follow guidelines for fonts and margins

• Do not include headers or footers- Section headings as part of the text are

encouraged

• Avoid 2-column format and “landscape” formats

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Avoiding Common Errors

DUNS number on application must match DUNS number used for Grants.gov and Commons registrations

#1 Reason applications are rejected at

Grants.gov: AOR not authorized to submit for

specified DUNS

29

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Avoiding Common Errors

Watch for fields that are required by NIH but not marked required on federal-wide forms

ADOBE-FORMS-B1: Project/Performance Site DUNS no longer required by Grants.gov, but is still required by NIH for federal reporting.

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More fields that are required by NIH but not marked required on federal-wide forms

Organization name is used to determine

reviewer conflicts and is required for all Sr/Key

entries

eRA Commons Username must be

supplied in Credential field for everyone with

PD/PI role

Avoiding Common Errors

Enter PI Commons Username

Enter Organization Name

31

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Avoiding Common Errors

Include effort > 0 for all Sr/Key in R&R Budget

Error: Senior/Key Person {0}, listed on the 424 RR Detailed Budget Page for budget year {1}, must include effort of a

value greater than zero in calendar months, academic months, or summer months. Note: use either calendar

months or a combination of academic and summer months.

Include effort > zero for all Sr/Key

listed.

32

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Avoiding Common Errors

Use PDF format for all attachments– Use simple PDF-formatted files

• Do not use Portfolio or similar feature to bundle multiple files into a single PDF

• Disable security features like password protection

– Keep file names to 50 characters or less and use only letters, numbers and underscore (_)

– Do not include headers or footers• Section headings as part of the text are encouraged

– Follow guidelines for fonts and margins

– Avoid 2-column and “landscape” format

PDF Guidelines: http://grants.nih.gov/grants/ElectronicReceipt/pdf_guidelines.htm 33

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Career Development (K) Applications

New K page limits for due dates on/after Feb. 12, 2011:

– Mentoring Plan - 6 pages– Statements by Mentor, Co-Mentors,

Consultants, Contributors - 6 pages – Description of Institutional Environment - 1

page– Commitment to Candidate's Research Career

Development - 1 page

NIH Guide Notice: NOT-OD-11-027http://grants.nih.gov/grants/guide/notice-files/NOT-OD-11-027.html

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Responsible Conduct of Research Page Limits

New page limits for Responsible Conduct of Research plans for deadlines on/after May 25, 2011:

– Career Development Award Supplemental Form: Training in Responsible Conduct of Research attachment – 1 page

– Research Training Program Plan: Plan for Instruction in the Responsible Conduct of Research attachment – 3 pages

NIH Guide Notice: NOT-OD-11-039http://grants.nih.gov/grants/guide/notice-files/NOT-OD-11-039.html

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eSubmission Process

Prepare to Apply

Find Opportunity and Download Application

Package

Submit, Track and View Application

Prepare Application

Submission Complete!

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AOR - Submit Application

Check Package for Errors button only checks to make sure the application meets Grants.gov requirements.

Save & Submit button will not become active until application is saved and mandatory information is completed.

An AOR must submit the application for it to be checked against NIH application requirements. NIH errors/warnings

will be displayed in the eRA Commons.

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AORs: Enter your Grants.gov username and password—you must be fully registered to successfully submit an application.

Only AORs can submit!

AOR - Submit Application

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AOR - Submit Application

Click Sign and Submit Application button to record electronic signature and initiate submission process to Grants.gov.

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AOR - Submit Application

Print/save your confirmation screen info.

Grants.gov Tracking #

Date/Time Stamp - due 5 p.m. local time of the applicant organization on deadline date

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On-time Submission

On-time Submission :Error-free applications must be accepted by Grants.gov with a time stamp on or before 5:00 p.m. local time of the submitting organization on the due date.

A few important reminders:– NIH recommends submitting early (days, not

minutes!) to allow time for correcting any errors found during the application viewing window prior to the due date

– NIH’s late policy does not allow corrections after the due date

– All registrations must be completed before the due date

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Trouble submitting due to system issues?

When Grants.gov or eRA system issues impact your on-time submission…

– Contact appropriate support to try to get resolution• If working with Grants.gov, contact eRA Commons Help Desk

to document issue and steps taken toward resolution– If the eRA Commons Help Desk verifies that a system

"bug" or service interruption has occurred, they will provide instructions to complete the submission

• Once resolution is provided, you must immediately (typically same business day) complete the submission

• Failure to quickly follow through after guidance is given may result in your application being denied further consideration

– Document your issues and correctiveactions including support ticket numbers in cover letter

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Track Application

• AORs track application status at Grants.gov

• Signing Officials (SOs), Principal Investigators (PD/PIs) and Assistants (ASSTs) track application status in the eRA Commons

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Track Application – Grants.gov (AOR)

Grants.gov application status

44

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You’re not done yet!

Signing Officials (SOs), Principal Investigators (PD/PIs) and Assistants

(ASSTs) must track application status in the eRA Commons.

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Track Application – eRA Commons

Commons “Status” is an integral part of electronic application submission:

– Applications are retrieved from Grants.gov by eRA Commons and checked against NIH application and funding opportunity instructions

– Processing results are available in eRA Commons Status tab to SOs, PD/PIs and delegated assistants

– E-mail notifications concerning processing results are sent

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Accessing eRA Commons

• Go to: https://commons.era.nih.gov/commons/ • Enter your Username and Password

UsernamePassword

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Check Status in Commons – PD/PI

Select Recent/Pending eSubmissions

Or provide Grants.gov tracking number from e-mail notification

Page 49: From your ideas…

Track Status in eRA Commons – PD/PI

Grants.gov tracking #/date are displayed, followed by the list of errors/warnings for each submission attempt

49

Indicates eSubmission Error

Grants.gov tracking #

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Track Status in eRA Commons

• Errors stop application processing and must be corrected

• Warnings do not stop application processing and are corrected at the discretion of the applicant

Helpful Links Avoiding Common Errors page:

http://grants.nih.gov/grants/ElectronicReceipt/avoiding_errors.htm

Full list of Commons Validations:http://grants.nih.gov/grants/ElectronicReceipt/files/SF424RR_Validation.pdf

Errors/warnings must be corrected by the submission deadline in order for the submission to be considered on time!

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View Application Image

Once an error-free application is received by NIH, the eRA system will:

– Assemble the grant application image– Insert headers (PI name) and footers (page

numbers) on all pages– Generate Table of Contents and bookmark

important sections– Post the assembled application image in the

PD/PI’s eRA Commons account

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Application Viewing Window

• Applicants have two (2) business days to view the assembled application image before the application automatically moves forward for further processing

• SO can Reject application within viewing window and submit a Changed/Corrected application prior to the due date

If you can’t VIEW it, we can’t REVIEW it!

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Status – View Application Image

View Appendices and Cover Letter

Status is Pending Verification

Follow e-Application link to view assembledapplication image

Follow link to detailed status info

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Status – e-Application

TIP: Carefully review the entire application.This is your chance to view/print the same

application image that will be used by Reviewers!

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Reject Application (SO)

Must have SO role

Select Recent/ Pending eSubmissions

Click Search

Enter Search Criteria

PD/PIs: If the application image does not properly reflect the submitted material, work with your SO to reject the application before the deadline!

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Reject Application (SO)

Select Reject eApplication

Enter comment to be sent with e-mail notification

Click Reject56

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eSubmission Process

Prepare to Apply

Find Opportunity and Download Application

Package

Submit, Track and View Application

Prepare Application

Submission Complete!

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Submission Complete!

• If no action is taken during the two business day viewing window, the application automatically moves forward for further processing at NIH

• Any subsequent application changes are subject to the NIH policyon late submission of grant applications and the NIH policy on post-submission application materials

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Grant Administration in eRA Commons

Check ReviewAssignment

Submit Pre-awardInformation

Check ReviewOutcome

Prepare/SubmitPost-award

Reports

Closeout Grants

eRACommons

My application is submitted……now what?

Additional

eRA Commonsfeatures

Update Personal Profileand Institutional

Profile Information

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eRA Commons Features:

– Profiles (Personal and Institutional)– Application and Award Tracking (Status)– Just In Time (JIT)– Internet Assisted Review (IAR)– Electronic Streamlined Non-competing Award

Process (eSNAP)– Federal Financial Report/Financial Status Report

(FFR/FSR)– No-cost Extension (NCE)– Closeout– xTrain– Financial Conflict of Interest (FCOI)

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Institutional Profile (IPF)The Institutional Profile:

– Contains information necessary to facilitate processing and review of grant applications submitted by an institution

– Is a central repository of information for Commons-registered organizations

– Contains data established and maintained by Signing Officials at the organization. Only SOs can edit information in the IPF

It includes information such as:– Preferred institution name and contact information – Signing Official’s name, e-mail, and phone number – Institutional DUNS number – Institutional Assurances – E-mail addresses to receive Notice of Award and other

notifications

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Personal Profile (PPF)The Personal Profile includes information such as:

– Name, race/ethnicity, date of birth, contact information– Employment history– Reviewer work address – Degrees earned

Personal Profile maintenance:– Individual Commons users are responsible for keeping their

information accurate and up-to-date.– Commons will require a change of password every 90 days for

security reasons.– Note: Always keep your e-mail address up to date. E-mail

addresses are used to retrieve forgotten passwords and as the primary source of communicating grants-related information.

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Personal Profile Functions NIH uses information in the Personal Profile to:

… display to the reviewer the status of eligibility for submitting under the continuous submission policy

… determine whether a PD/PI is eligible for Early Stage Investigator (ESI) status

… verify information submitted in grant applications

… populate specific forms (Statement of Appointment form, etc.)

… display to the user his or her publications residing in My NCBI

… contact users via Agency notifications

… compile aggregate reporting

… monitor submission of reference letters

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StatuseRA Commons Status allows users to:

– Track the status of grant applications through the submission process

– View assembled application images– View Notices of Award and other key documents– Perform several additional post-submission and post-

award transactions

User capabilities:– Remember: The functions available to a user are

based on the role(s) associated with his or her Commons account!

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Establishing Institution Work Flow

eRA Commons allows many functions to be delegated to other registered Commons users (e.g., Assistants with the ASST role).

• Delegate PI:– Delegation can be made to any other eRA Commons

user at the institution– Provides ability to complete/edit eSNAP information for

the PD/PI’s grants (cannot Route or Recall)

• Delegate PPF Edit: – Delegation can be made to any other eRA Commons

user at the institution– Provides ability to edit PD/PI’s Personal Profile (PPF)

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Establishing Institution Work Flow

• Delegate Status– Delegation can be made to any eRA Commons user

at the PD/PI’s institution with the Assistant (ASST) role – Provides access to PD/PI’s Status information,

including the ability to check for submission errors/warnings and to view the assembled application image

– DOES NOT provide access to applications’ summary statements or priority score

• Delegate xTrain Authority– Delegation can be made to any eRA Commons user

at the PD/PI’s institution with the Assistant (ASST) role– Provides same xTrain capabilities as the PD/PI,

except the ability to submit appointments to the Agency

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Status – List of Applications/Grants

Click App ID link for detailed Status info

Status is your link to the Action!

Action links: JIT, eSNAP, Closeout, NCE (SO only), Reject eApplication (SO only)

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Track Assignment Info in Status Details

Primary Institute Assignment

Study SectionAssignment

Key Contact Information

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Track Review Outcome

Only the PI can view Summary Statement, Priority Score and Percentile information.

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Just In Time Submission (JIT)

• Allows PD/PIs, AOs, and SOs to prepare and SOs to submit additional grant application information requested by NIH prior to an award decision– Other Support, IRB and/or IACUC Approval Dates,

Human Subjects Education info

• Not an indication that application will be awarded• Wait for a request from NIH to submit the

information– System-generated email or contact from the Grants

Management Specialist (GMS)

• You may now submit JITs piece by piece!

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Click on the JIT link in the Action column of the Status hit list.

Just In Time

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eSNAP

Electronic Streamlined Non-competing Award Process (eSNAP)

• Electronic submission of annual SNAP progress reports– Most non-competing grants at NIH are

streamlined• SOs can enable the organization to submit

eSNAPs

NOTE: NIH requires the use of the Commons eSNAP module for the submission of all SNAP progress reports!

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eSNAP

Electronic Streamlined Non-competing Award Process (eSNAP)

• PD/PI or PD/PI Delegate can initiate the process, upload progress report, and enter the administrative data

• eSNAP can be routed to staff for approval• SO submits the completed eSNAP to NIH

– SO can delegate submit privileges to PI(s)

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Delegating Submit Authority to a PD/PI

A Signing Official can “Delegate Submit” authority to a PD/PI– Allows a PD/PI to submit his or her own eSNAP

progress reports to the Agency

Delegate Submit

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eSNAP

Begin the eSNAP either from the Action column of the Status hit list or the eSNAP tab on the menu bar.

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eSNAP Hit List

PD/PI’s “Manage eSNAP” hit list shows all grants and applications with the Grant Number of eSNAP-eligible grants

hyperlinked.

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My NCBI / Commons Integration

From the Awards View in My NCBI, eRA Commons users can:– Track their compliance with the NIH Public Access

Policy– Start the manuscript submission process – Associate their NIH grant awards with their

publications– Designate delegates to manage their bibliographies

Note: PD/PIs must manage their professional bibliographies in My NCBI. eRA Commons does not allow for the uploading of publications.

http://www.ncbi.nlm.nih.gov/sites/myncbi/

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My BIB Publications in eSNAP

Upload Science screen shows My BIB publications that can be associated with an eSNAP report.

For more My BIB & My NCBI info: http://era.nih.gov/ncbi/ncbi_overview.cfm

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Federal Financial Report

Federal Financial Report (FFR)• Replaces the Financial Status Report (FSR) for

the reporting of expenditure data elements

• Same data elements as the FSR, except only cumulative data is reported

• Due date for annual FFRs is 90 days after the end of the calendar quarter in which the budget period ends

• FFRs must be submitted in eRA Commons via the eFFR/FSR module

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FFR/FSR Search Screen

For more about Federal Financial Report, view the NIH Guide Notice:

http://grants.nih.gov/grants/guide/notice-files/NOT-OD-11-017.html

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Financial Conflict of Interest (FCOI)

FCOI allows grantee institutions to:– Initiate and prepare a FCOI notification – Submit the FCOI notification and supporting

documents electronically to Agency • Can provide comments to Agency

– Search and View FCOI notifications previously submitted through Commons

– Edit or rescind submitted notifications (requires Agency involvement)

– Access history of actions

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Commons FCOI & Internal FCOI

Commons FCOI integration with internal FCOI tracking system

• Commons FCOI and Internal FCOI systems will share information once daily

• Internal FCOI users can request additional information and rescind notifications– Notification to institution made from internal

FCOI system and also is reflected in Commons FCOI history

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FCOI Flexible Account Admin

• Commons account must have FCOI role to submit FCOI notifications to Agency– Only SOs can add this role to an account– FCOI role can be added to multiple accounts at

institution’s discretion

• Ability to prepare and/or view FCOI notifications can be delegated, but not ability to submit to Agency– FCOI ASST– FCOI View-only

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xTrain

xTrain• Required for NIH grantees to electronically

process the required paperwork associated with awarded training grants

• Grantee institution staff can use xTrain to:– Create, route and submit Appointments, Re-

Appointments, Amendments and Termination Notices

– Track the status and timing of training actions

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xTrain – New Commons Roles

xTrain introduces two new eRA Commons roles

• Sponsor• Trainee

– Person appointed to training grant– Currently, account set-up done through xTrain

• Business Official (BO)– Has signature or other authority related to

administering training grants– Authorized to submit Termination Notices on behalf of

the institution

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xTrain

http://era.nih.gov/training_career/index.cfm

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No-cost Extension

No-cost Extension (NCE) allows SOs to • Electronically submit a notification to exercise one-time

authority to extend without funds the final budget period of a project period of a grant

• NCE link appears 90 days before the end of the project period

• SO (only) can extend project period up to 12 months• E-mail notification sent to NIH Grants Management staff

when SO processes the extension

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No-cost Extension Link

Status Result - General Search screen shows grants that may be extended one time via a No-cost Extension (see

Extension hyperlink in Action column).

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Closeout

Closeout allows grantees to• Electronically submit required Closeout

documents for grants in Closeout status• NIH GM Specialist must mark the grant “ready

for close out” for link to appear in Commons – Contact assigned GMS if records are not appearing

• Required Closeout items include:– Federal Financial Report (FFR)- Final Progress Report- Final Invention Statement

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Closeout Link

Status Result - Closeout Search screen shows grants that are Closed or Requires Closeout.

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Finding Help

Applicant Resources

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Finding Help: Website Links

– NIH About Grants website: http://grants.nih.gov/

– Electronic Research Administration: http://era.nih.gov/

– NIH Applying Electronically website:http://grants.nih.gov/grants/ElectronicReceipt/index.htm

– eRA Commons: https://commons.era.nih.gov/commons/

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Subscription Lists

• Subscribe for eSubmission/Commons News & Updates

http://grants.nih.gov/grants/ElectronicReceipt/listserv.htm

• Subscribe for weekly e-mails of new postings in NIH Guide for Grants and Contracts:

http://grants.nih.gov/grants/guide/listserv.htm

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Finding Help • Grants.gov:

For help with the Grants.gov registration process, downloading forms, form behavior or with technical aspects of submitting through the Grants.gov system:

– Check the Grants.gov Web site: www.grants.gov – Grants.gov Contact Center

• Contact Center Phone: 1-800-518-4726• Business Hours: 24 hours/day; 7 days/week (closed on Federal Holidays)• E-mail: [email protected]

• eRA Commons:For help with eRA Commons registration or system validations after submission through Grants.gov:

– Check the eRA Commons Web site: https://commons.era.nih.gov/commons/index.jsp– eRA Commons Help Desk

• Web support: http://itservicedesk.nih.gov/era/• Phone: 301-402-7469• Toll Free: 866-504-9552• TTY: 301-451-5939• Business hours M-F, 7am-8pm ET

• Grants Info:For help with grant policy, application content requirements and other general inquiries:

– Review the Application Instruction Guide– Review the FOA– Grants Info

Phone: 301-435-0714E-mail: [email protected]

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