from nightclub dj to content management consultant -- developing a business career the content...

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From Nightclub DJ To Content Management Consultant Developing A Business Career The Content Wrangler Way

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Presented by Scott Abel, The Content Wrangler Community, Tuesday, June 3, 2008 at the Society for Technical Communication Summit, Philadelphia, PA.A look at how Scott Abel moved his career from a dead-end nightclub job to a career as one of the foremost experts in content management and technical communication. Step-by-step progress will be explored. Lessons learned and best practices will be shared.

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Page 1: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

From Nightclub DJ To Content Management ConsultantDeveloping A Business Career The Content Wrangler Way

Page 2: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

In Case You Were Wondering, Now You Know, This Is Not MeHe’s Not Only Strong, He’s Apparently Quicker To See The Value Of His URL Than I

Page 3: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

It All Started In AcademiaI Earned 146 Credits, In Four DifferentPrograms ... And Didn’t Earn A Degree

Page 4: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

My First Area of Study Was ArtI Learned That I Was Not An Artist,But I Knew Good Art When I Saw It

Page 5: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

Next Stop, Business SchoolI Quickly Realized This Was Not Where I Fit

Page 6: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

Then I Dabbled In PhotographyI Liked The Medium And Being Able ToCommunicate Messages Visually

Page 7: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

Journalism Fed My MindAffording Groceries, An Automobile, And A Place To Live Was Another Story

Page 8: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

Everyday Was A Learning EventThe People I Interviewed Were Subject Matter Experts; I Explained What They Knew

Page 9: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

What Do You Mean We Get A “B”?Starting A Local Alternative Magazine Proved Fun, Exciting, And Profitable

Page 10: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

I’ll Be Your Server This EveningLike Many Before Me, I Waited Tables To Get Myself Through School

Page 11: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

Then I Became A BartenderThe Money Was Much Better, But It Wasn’t As Glamorous As One Might Think

Page 12: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

Age 14: My First Gig As A DJI Learned From A Club DJ Who Worked At Our Local Under 21 Disco

Page 13: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

DJing Taught Me About Content Reuse And PersonalizationPlaying The Wrong Version For The Wrong Crowd At The Wrong Time Is...Well, Wrong!

Page 14: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

Turning Around On A Music BoxI Had An Ear For The Unusual And No Fear Of Trying Something Until It Worked

Page 15: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

Remixes Were User-GeneratedUsers Were DJs Who Played In Discos And Needed Songs Longer Than 3 Minutes

<--- LARRY LEVIN ATPARADISE GARAGE

NYC CIRCA 1978

Page 16: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

Two Turntables And A MixerUntil The Late 1990s, All Remixes Were Made Manually By Musically-Inclined DJs

Page 17: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

Tempo Control Was The KeyThe Technics 1200 Turntables Are Still The Instrument Of Choice For Many DJs

<--- CONTROLS BPM

Page 18: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

Reuse Is In The RemixVocals Are Reused Identically And Combined With Different Styles Of Music

Page 19: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

Madonna Helped Explain HowIn An Interview On MTV, She Explained How The Technology Worked

Page 20: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

Madonna Helped Explain HowIn An Interview On MTV, She Explained How The Technology Worked

Page 21: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

Digital Players Mimic AnalogThey Allow DJ To Use Finger To Control Tempo And Computers To Lock In Speed

Page 22: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

The Old Guy At The BarI Was Heading Nowhere Fast And Needed To Find A Sustainable Future -- A Career

USE YOUR IMAGINATION.

Page 23: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

In 1999, I Sought Help From An Employment CounselorHe Suggested My Skill Set Would Make Me An Excellent Technical Communicator

<--- not my counselor

Page 24: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

I Put Together A PortfolioMy Magazine, Ads I Designed, Photos I Shot, Articles I Wrote, Music I Remixed

Page 25: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

One Interview Later...My First Assignment: Documenting Mortgage Loan Automation Software

Page 26: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

At First, I Didn’t See The SignsI Was Bedazzled By The Corporate Culture, My Paycheck, And Benefits

Page 27: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

You’ve Got To Be Kidding Me!Totally Disorganized, Inefficient, Wasteful ... They Were Later Sued Out Of Business

Page 28: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

I Started Searching For AnswersThe Internet Became My Hunting Ground

Page 29: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

Unified Content StrategyMy Involvement As Technical Editor Was My ‘Ah ha!’ Moment: I’ve Not Turned Back Since

WRITTEN BY FORMER TECHNICALWRITER ANN ROCKLEY, WITH

STEVE MANNING AND PAMELAKOSTUR, THIS BOOK IS REQUIRED

READING FOR ANY ONE WHOWANTS TO WORK IN THE CONTENT

MANAGEMENT ARENA.

Page 30: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

I Needed A Way To Get OrganizedLots Of Information I Wanted To Remember, But Carrying It Around Was Not Practical

Page 31: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

The Content Wrangler Was BornIt Was Nothing More Than An Online Storage Cabinet For Things I Wanted To Remember

Page 32: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

The Accidental AudienceMy Focus On Managing Content As A Business Asset Resonated With Others

Page 33: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

Blogging Raised My ProfileI Was Recruited Based On My Views And My Perceived Expertise; People Noticed Me

Page 34: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

Thanks, But No Thanks!I Turned Down Jobs That Required Me To Write Unstructured Content In MS Word

I ACCEPTEDNON-TRADITIONAL

ROLES ANDDIDN’T WORRYABOUT “TITLE”

AND, I MADE MUCHMORE MONEY

WITH THIS APPROACH

Page 35: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

Started Speaking At EventsSpeaking At Business And Content Management Events Helped Me Find Work

Page 36: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

Defining My Value PropositionGood Idea: Communicating and Rebranding Myself As A Content Management Strategist

“CONTENT IS ABUSINESS ASSET

WORTHY OFBEING EFFECTIVELY

MANAGED”

THIS MESSAGE SELLS!

Page 37: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

Whiners Vs. Winners (Duh!)I Ran Toward Winners, Which Also Meant I Was Running Away From Whiners

WINNERS ARE MUCHMORE LIKELY TO

HIRE YOU.

WHINERS AREMORE LIKELY TODISTRACT YOU.

Page 38: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

Scott, Commoditize Your BlogAt The Syndicate Conference in 2006, Dick Edleman Encouraged Me To ‘Think Bigger’

<-- DICK EDLEMAN,PRESIDENT AND CEO,

EDLEMAN PR

EDLEMAN IN WORLD’SLARGEST PR FIRM

Page 39: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

Banner Ads Brought In RevenueCompanies That Want To Sell Products Also Need Help Creating And Documenting Them

<-- ADS ALLOWED ME ACCESS TO SOFTWARE AND SERVICES

COMPANIES AND THEIR PRODUCTS, EXPERTS

Page 40: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

Conferences: Natural ExtensionMy Readers Said They Needed To Learn How To Do What I Was Writing About

Page 41: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

Presenters Seek AttentionThe Same Folks Who Speak At Conferences Write Articles And Participate In Groups

Page 42: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

The Need For CommunityWhat Was Missing Was A Way For People To Connect To One Another Without My Help

Page 43: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

Birds Of A Feather ...Social Networking Technology Allows People To Congregate In Ways Meaningful To Them

Page 44: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

So Many Jobs, So Little Time Being An Individual Consultant Is Not Scaleable...This Is Good News For You

Page 45: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

Grow Your KnowledgeThere Is No Future In Commodity Writing: The Future Is In Solving Content Challenges

WRITTEN BY FORMER TECHNICALWRITER BOB GLUSHKO, NOW A

MULTI-MILLIONAIRE, THIS BOOKIS REQUIRED READING FOR ANY

SERIOUS CONTENT PROFESSIONAL.

ARE YOU A DOCUMENT ENGINEER?HOW ABOUT A CONTENT

CHOREOGRAPHER?

Page 46: From Nightclub dj to Content Management Consultant -- Developing a Business Career The Content Wrangler Way

The Road To SuccessThere Is No One Right Way To Become A Content Management Expert

YOU MUST BE WILLINGTO CHANGE AND OPEN TODIFFERENT APPROACHES.

ALLOW YOURSELF TOTHINK BIGGER.

DON’T ALLOW OTHERSTO DEFINE YOU.