managing a data centerwith open source tools

gagandeep s. sapra / freed.in 2009

india has more than

2,60,000web hosting companies

tools of the trade

• PING

• TELNET

• TRACEROUTE

• MRTG

india has only

7data center companies

why am i discussing this

• APPLICATION + SERVICE + MANAGEMENT = SERVER UPTIME

• SERVER UPTIME = SERVER EFFICIENCY

• EFFICIENCY = HAPPY CUSTOMER

• HAPPY CUSTOMER = REVENUE

• INSIGHT = INTELLIGENCE

the commercial angle

• EVERY DEVICE SHIPS WITH IT’S OWN TOOL

• HP OPEN VIEW WAS DEFACTO

• UNLIMITED OPTIONS WHEN YOU GOOGLE AROUND

• SOME TOOLS JUST COME THROUGH THE BACK DOOR

• LEADS TO SILOS

breaking the silos

• MOST OF THEM USE SNMP

• BACK DOOR NEVER CLOSES

• PEOPLE LOVE TO LEARN

• EVERY ONE WANTS TO DO THEIR JOB FAST, EFFICIENTLY AND HAPPILY

why open source ?

• OPEN SOURCE = EASY INTEGRATION

• HELPS CULTIVATE CULTURE OF RESEARCH / TEST / DEPLOY

• CLEARLY DEFINED MIGRATION / FAILURE PATHS

• COST AFFECTIVE

tools we use

• GROUNDWORK OPEN SOURCE

• CACTI (MRTG + RRD)

• OPEN NMS

• ZENOSS

• ONE OR ZERO HELP DESK

success achieved

• 100% UPTIME ON CORE NETWORK

• PREDICTION AND PLANNING FOR FAILURES

• 99.999% UPTIME DELIVERIES ON CRITICAL APPLICATIONS

• LOWERED TCO BY 30%

• BUSINESS INTELLIGENCE, WHO / WHEN / WHERE

new requirements / new tools

• INVOICE SYSTEM TO TIE IN WITH NETWORK MANAGEMENT TOOLS FOR SLA BASED BILLING

• SCRIPTING FOR CALL HANDLING PROCESS

• INVENTORY MANAGEMENT

• AUTOMATIC TICKET GENERATION / TICKET HANDLING SCRIPTS

thank you

• me@gagandeepsapra.com

• www.g-spot.in

• www.system3group.com