free - top 10 reasons for managed it services

AMA Networks, based in San Diego, has been helping small and medium

sized businesses to manage their IT since 2008. The goal of our Managed

IT Services is to continually monitor your system performance, capacity and

usage. We manage your IT with industry best practices. Proactive support

allows us to minimize the threats of failure long before they occur. With

Professional Services, we can assist you with your IT moves, upgrades, and

projects to meet your goals and budget. AMA Networks Professional and

Managed services will work with you to make the best technology choices.

We will analyze your technology and show you how to capitalize on IT and

deliver those cost savings to you. We are here to help you manage your IT!

www.amanetworks .com

AMA NETWORKS | 10 Reasons for Managed IT Services | www.amanetworks.com

05060708091011121314151617

San Diego’spremier IT solutions provider


AMA Networks, based in San Diego, has been helping

small and medium sized businesses to manage their IT

since 2008. Our IT Support and IT Service platform can

help align your Information Technology (IT) needs with

your business goals and objectives. In addition to our

Professional IT Support and Services, we offer Managed

Services, Cloud Services, IT Consulting, daily system

maintenance all the way to more complex engineering

projects.

Our goal is to allow you to focus on your core business

and leave the “it stuff” to your trusted team of experts.

Our experienced team of IT Engineers will work with you

to set the goals to help you change, understand, and

clearly define your IT needs to work for your environment

and deliver the top services and quality.

Whether you employ full

time IT staff yourself, or

you outsource your IT

needs to our professionals,

AMA Networks will work

with you to develop a plan

that solves immediate

problems, offers you a

map towards the future,

and fits into your budget.

Discover today why we are San Diego’s premier choice for IT services!

Table of ContentsCEO StatementWhat are Managed IT Services?Making the SwitchReason #1 - Lower Operating CostsReason #2 - Increase Importance Reason #3 - Cost PredictabilityReason #4 - Recapture Company FocusReason #5 - Increased EfficiencyReason #6 - Reduced Downtime & RiskReason #7 - Capacity Planning InformationReason #8 - SecurityReason #9 - Up-to-Date Patch Management:Reason #10 - A Better Understanding

05060708091011121314151617

3

AMA NETWORKS | 10 Reasons for Managed IT Services | www.amanetworks.comAMA NETWORKS | 10 Reasons for Managed IT Services | www.amanetworks.com

CEO’S STATEMENTSan Diego’s premier IT services provider.

It brings me great pleasure to welcome you to AMA

Networks! To our existing clients and all of you, out future

clients, I’d like to say Thank You for your confidence

and support. The opportunity all of you have given me

and AMA Networks to bring you the best and latest in IT,

to help with all of your IT needs, no matter how small or

large, has been fantastic. I have had the honor and pleasure

of working with some of the great and innovative people,

be part of the San Diego IT community, and with all of

us working together we can empower our most valuable

asset, our customers, with innovative IT Solutions,

IT Service and IT Support. Here at AMA Networks my

personal goal is to really focus on understanding our

client needs and addressing those needs and problems.

By increasing our client insight, we will be able to develop

new products that solve these needs and problems.

While AMA Networks and other companies

in our ever evolving industry adapt to

essential shifts in the today’s IT market,

our culture, our people and our hunger to

bring you the latest and greatest, cutting edge, in IT will

remain solid. We care deeply about our people and our

clients. Earlier this year we began to implement our three

year plan. This plan will show our intent to stay current and

on cutting edge of IT, on course of sustainable growth,

and we intend to keep creating value in a positive way.

This approach is not just a moral imperative for AMA

Networks. It is what makes AMA Networks a Premier San

Diego IT Service and Support company and a key business

differentiator. We know that how we run our business is

just as important to you, our valued customers, as the

innovative products we deliver to you.

All of us at AMA Networks are motivated and

personally inspired to help you understand

what an IT Service provider can do for you, not

what you can do for us. We remain committed

to ethical business practice and cultivating a supportive,

productive work environment. We will continue to be

good neighbors in our community, engage with you in

your ideas, we shall remain open and honest and we shall

ensure that all of us, and our vendors and suppliers, meet

and attain the same high level of expectations we hold

ourselves accountable to.

One of our most important

company assets is our Core

Values. It is what makes us

different and it is what we strive

to bring to you, to every job,

and out day to day duties.

Amir HadziosmanovicCEO STATEMENT

San Diego’s premier IT services provider.

5


AMA NETWORKSFocused on creating managed service excellence.

Managed IT Services by definition is a

professional implementation and execution of

your day-to-day operations and responsibilities

of IT Service as a calculated method for

improving Managed IT Service operations. When

businesses turn to Managed IT Service providers,

they are characteristically looking to resolve

considerable and important pain points within

their IT organizations. Initially Managed IT Services

were provided to large corporations while small

to medium size business struggled to preserve

an IT budget that was often more expensive then

beneficial.

The Managed IT Services platform continues

to grow as many businesses look for ways to

reduce costs in this tough economy. By offering

technological services that might otherwise be

beyond the reach of a small business budget,

Managed Services make it possible for smaller

businesses to remain competitive with others in

their industry. Small business owners must take

the time to carefully review and research each

provider before signing on the bottom line. A

good Managed IT Services provider can change

the way you do business- in a positive direction,

whereas the wrong choice could be a costly

mistake that does more harm than good to your

business.

The explosion of Managed IT Services is shifting

how small and medium business, as well as

enterprises consume IT resources. Organizations

are no longer required to maintain expensive

equipment on-site. The business that owns or has

direct oversight of the business or system being

managed is referred to as the customer. The

business that accepts and provides the managed

it service is regarded as the Managed IT Service

Provider. Typically, the service provider remains

responsible for the functionality and performance

of Managed IT Services.

What are Managed IT Services and why should you or your business care.


A good number of business owners have or are

beginning to become conscious of Managed

IT Services. There is copiousness of benefits

that can be realized by bringing on a Managed

IT Services provider to address the company IT

needs.

In order to get the most from your Managed IT

Services agreement you have got to watchfully

evaluate all the potential providers to make

certain they are prepared and capable of

providing the IT services you need to keep your

business moving forward in the future. If your

Managed IT Services provider cannot deliver the

following Services (at minimum) keep looking

until you find a Managed IT Services provider that

addresses these issues.

At the same time, these solutions should

considerably reduce IT management complexity

and cut cost without compromising your

business’ capability to leverage mission-critical

technologies needed to contend with competitor

businesses. In a Managed IT Service environment,

technology is generally consumed per user

or device per month. Executives who choose

to work with the Managed IT Service experts

can often predict costs, without jeopardizing

efficiency, work-flow, or impacting employees.

There are diverse advantages to this IT service

delivery model, both for the Managed IT Service

provider as well as the client. From the company

point of view, they can automate a large amount

of the routine tasks that are connected and/

or associated with maintaining a computer

environment. There are numerous IT Tools that

have automated processes, as well as remote

management tools, that can be turned on,

consequently saving the IT Company, and the

client, time and money.

Making the switch to Managed IT Services within your organization.

7


So let us take a look at some of those reasons why your business should switch to Managed IT Services:

There are companies that try to do everything themselves. This approach may cause the company to acquire and maintain higher service, equipment, development and operating expenses, which in turn may be passed onto customer.

A fixed monthly Managed IT Services fee can reduce your organization’s operating cost and increase its competitive advantage

Lower OperatingOverhead

Reason#1


So let us take a look at some of those reasons why your business should switch to Managed IT Services:

Managed IT Services can save your organization money and create a great value within your company.

Managed IT Services will help drive improvements in reliability, efficiency and productivity, which sequentially will permit your company to accomplish multiple business goals.

Increase Importance within your Company

Reason#2

9


Managed IT Services providers charge a monthly fee, making it possible for smaller businesses to reap the benefits offered at a much lower price than in-house IT staff or outsourcing on an as needed basis.

Cost PredictabilityReason#3

10


Managed IT Service providers will allow your company to

concentrate on its core business functions. It can relieve you so

that your business can concentrate and focus on your customer

needs.

Recapture your Company Focus

Reason#411


Many of the companies that turn to a managed services provider for management and remediation have become accustomed to the “firefighting method” of tracking and responding to events.

With the more mature toolsets available to Managed IT Services providers, events causing user problems are instantly and automatically reported, allowing remediation to start immediately. Many times, the efficiency gains through Managed IT Services are so great that businesses are surprised by the extent of the inefficiency of their prior system.

Increased EfficiencyReason#5

12


Not only can a Managed IT Services provider track and begin remediation of a known event more quickly and efficiently than the business could in the past, but through the robust tools available to managed services providers, many events can be headed off at the pass.

Managed IT Services organizations are able to determine that a failure is imminent in many cases, thereby allowing remediation efforts that will actually prevent the failure from occurring in the first place, which clearly reduces downtime and risk for the client company.

Reduced Downtime and Risk

Reason#613


Managed IT Services clients are able to realize an added benefit that they may not even have considered: Because the Managed IT Services provider’s tools are constantly monitoring the performance and capacity of the client’s file system space, database size, network bandwidth and more, all of that information is captured and held as historical data.

The client has access to this data and can use it to analyze trends in performance or capacity associated with a specific device or database and to make educated, informed decisions about future IT capacity and performance needs as a result.

Capacity Planning Information

Reason#7


14

The Managed IT Services provider that you choose should work with vendors that guarantee security. This is imperative when trusting an outside party to handle and maintain private and confidential data that is crucial to the running of your business.

Service providers should provide detailed proof of security procedures as well as how they intend to keep abreast of changes in the industry.

SecurityReason#8


15

W h e n

client companies’ IT staffs are too busy

with firefighting responsibilities, patch management is

one of the things that tend to fall to the back burner.

This can leave your organization at risk for downtime,

security vulnerabilities and incidents that a vendor may

not support when patches are too far behind.

Managed IT Services providers can not only manage

patches so that they remain up to date continuously,

but they typically can provide a user with a patch

management SLA spelling out the details of this

little-known, but valuable service.

Up-to-Date Patch Management

Reason#9

AMA NETWORKS | 10 Reasons for IT Managed Services | www.amanetworks.com

16

There are a lot of little things that make a

big difference in the efficient management

of a company’s IT infrastructure, but

unfortunately, many of these fall through

the cracks in most organizations due to

a lack of time and resources.

When a client company engages a qualified

Managed IT Services provider, another

surprise benefit comes in the form of

periodic reviews. Managed IT Services

providers will constantly be on the lookout

for anything that might put the client’s IT

environment at risk, and mitigating that risk

is their job. Devices that are nearing end

of life, OS upgrades that need to be done –

these can be discussed in periodic reviews

and determinations made about how to

resolve them before they become an issue.

Additionally, Managed IT Services providers

can help clients create a well-defined list

of which technology products – hardware

and software – are tied to business-critical

functions so that different service priority

levels can be assigned on a true needs

basis.

Better Understanding of the Infrastructure

Reason#10

AMA NETWORKS | 10 Reasons for IT Managed Services | www.amanetworks.comAMA NETWORKS | 10 Reasons for IT Managed Services | www.amanetworks.com

17

Phone: 1.619.450.1878 Toll-Free 1.877.262.3630

2220 Otay Lakes Road, Suite 502-343, Chula Vista, CA 91914

[email protected]

Focused on creating managed service excellence.

free - top 10 reasons for managed it services

Technology

managed services

ama networks professional

professional services

services provider

cloud services

solutions providerama

c omama networks

security reason