free management training

8/12/2019 Free Management Training

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HRA Management Training

A Management Training developed By Human Resource Associates


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About The Program

The Management Training Program is a 1 day free training initiative developed by Human Resource

Associates for Human Resource Managers, Administrative Managers, Heads of Departments, ManagersSupervisors, Operation Managers and other personnel in Management roles and positions to improve onthemselves and the quality of personnel in their respective organisations. The training seeks to enhancebasic skills and competencies of Managers and personnel in different skills and competency in Finance andAccounting; Strategic Planning and Management; Leadership and Management; Human ResourceManagement; Interpersonal Skills; Project Management; Office and Administration; Purchasing andManagement. The competencies and skills acquired from the academy are expected to significantlyimprove on-the-job performance of participants.

Our Training Approach

Our training programs are designed to enhance specific competencies that will increase the productivity ofparticipants on their respective jobs. Emphasis is placed on tools that can be used to implement theprinciples of our training courses. As such, all our training courses are delivered with tools that can beused by participants after the learning event.

Our value proposition is the effect of the training on your employees personality, perception and

relationships which ultimately translates unto their jobs. What you dont have, you dont give. It is thevalue a man has that he can transfer unto his job.

Our training philosophy is hinged on the fact that management training is a learning process which willcreate long lasting repository of knowledge in each individual and in the corporate environment as awhole. Our training modules emphasize leadership, individual perception and responsibility.

Furthermore, in order to ensure and monitor organizational growth, a feedback mechanism has beendesigned. It is called the action plan , this is a mechanism whereby participants are made to fill a formcalled action plan sheet . They write what they intend to do on their respective jobs as a result of the newknowledge acquired from the training. This form is filled in triplicates. One copy goes to the sponsor/HRmanager of the sponsoring organization, another goes to the training consultant and the last copy goes tothe participant. This way, they are all able to monitor the performance of each participant and theirindividual contribution to the organizational growth. This ensures that a sponsor can actually monitor inreal terms, the effect of the training program on individual effectiveness and organizational growth.


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Presentation Mode Video facilitation, Case Studies, live facilitation and group work/discussions

Our training programs are presented to participants through a distinctive scheme that combines real lifecase studies applicable to your organization and industry, live facilitation and presentation by aconsultant, team work/problem solving and activities.

This method incorporates involvement, participation, team work and intuitive actions in a unique way thatsolves practical organizational problems in the target business environment. Perhaps the most remarkablething about the training is that it works with all sizes of companies, departments and groups, from majormulti-national giants to small, local firms.

TRAINING LAYOUT Video facilitation Live facilitation by an experienced facilitator Discussions and exercises are devoted to the training needs of your company and

employees Case studies Role play and practical application


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Training content

The 1 - Day Management Training is a 10-Hour All - intensive program with 15mins break in betweenboth sessions for the day after which a Certificate of Participation is given to each participant.The training is structured along competency areas as follows:

SESSION ONE (8.30AM 12.30AM)Leadership and Management

Delegation in Leadership and ManagementAdvanced communication skills for managers and leaders

Managing change & culture across an organization

Stakeholder Management

Mergers and Acquisitions

Leadership by Influence

Effective Business CommunicationMotivating your Workforce

Leading by Influence: Leveraging Leadership Styles and Influencing TacticsStakeholder Management and Engagement Skills

Human Resource Management

HR for Non-HR Managers

Women in Management

Motivating your workforce

Human Resource Management Master class

Effective HR Business PartneringBest Practices in Performance Management and Staff Appraisal

SESSION TWO (1.00PM -5.30PM)Interpersonal Skills

Emotional Intelligence at Work and in the Society

Non Verbal Communication

Understanding Personality Types

Working Effectively in Teams: Key to Creativity and Productivity

Dealing with Negative Team behavior

Conflict Management and Resolution Tactics

Office and Administrative Training

Time Management

Information Risk Management

Anti bribery and Corruption compliance

Effective Business Writing


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Module Title Module Description/Objectives

Time Management This module will sufficiently link daily tasks to critical success factors on

the job, identify time wasters as well as expose participants to tools andtechniques to manage and maximize time towards achieving corporateand personal goals.

The concept of Time Management Time Management tools and techniques Interruptions and Distractions Time Management video and debrief session Common mistakes of Time Management Procrastination Benefits of effective Time Management Case study and group presentations

Effective Delegation Delegation is a requisite skill for success in supervisory roles. However,supervisors are skeptical of delegating. This module will teach participantsthe importance of delegation and how to delegate without losing control.Importantly, participants will understand the criticality of delegation totheir success in relation to Time Management

Understanding Delegation Definitions and Need for Delegation Elements of Delegation The concept of Authority and Responsibility in Delegation The process of delegation Reluctance to Delegate Delegation assessment

Performance Managementand Appraisal

In order to develop a productive team that contributes effectively to thegoals and objectives of the organization, a supervisor must be able toappraise his team members and the team as a whole. This module willenhance the knowledge and practice of appraisal, feedback and employeedevelopment through the appraisal system

The strategic intent of performance management and appraisalsystems

Performance management cycles and the appraisal process Benefits of an appraisal system Types of appraisal systems Preparing for an appraisal Handling difficult conversations

Effective Team Work The dynamics to team management could be overwhelming whensupervisors/team leads lack the requisite skills and competencies. Thismodule will touch on the stages of team development and the role of a


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supervisor during each of the stages, how to cope with differentpersonalities in teams and how to develop a productive team

Differences between a team and a group Team Charter- giving direction to teams

Team complexes and syndromes Dealing with negative team behaviors Giving impactful and effective feedback Team formation stages Understanding personality profiles

Influencing/MotivatingThrough Effective Leadership

This module will expose participants to influencing models and tactics thatfit different situations and organizational settings. Also motivationtheories and practices will be discussed to enhance partic ipants skill ininfluencing and motivation their team members to achieve organizationalgoals and objectives

Overview of workforce motivation Theories of motivation and sources of workforce motivation Monetary compensation and motivation

Effective Communication The importance of effective communication skills for supervisors cannotbe overemphasized. This module seeks to throw light on thecommunication process and the various roles that an individual can playat any point in time as well as the knowledge, skills and behaviorsrequired to e effective in each role. The module further touches onbarriers to communication, how to recognize and mitigate them

Definition and the process of communication Communication planning Monroes motivated sequence Communicating in person The Mehrabian model Active listening and listening techniques

Conflict Management Conflict situations occur with internal and external stakeholders and it isimportant to understand the management and resolution of conflicts. Thismodule will sufficiently deal with cause of conflicts, conflict managementstyles, techniques as individuals and as a supervisor/team lead

Understanding conflicts and perspectives at workplace

Types and causes of conflicts Managing the sources of conflict Approaches to conflict management Approaches to conflict resolution Conflict handling styles Conflict resolution in contractual relationships Disciplinary procedures


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Module Title Course Content Summary

Leading by influence What is Leadership? Leadership Traits, Styles and Theories

Difference between Leadership and Management 2 Dimensional models of leadership behaviour Situational Leadership Understanding the process of Influencing Approaches to Influencing Influencing tactics The Leadership Process Model

Emotional Intelligence Understanding Emotional Intelligence The four box model of Emotional Intelligence

o Self awarenesso Self managemento Social awareness &o Relationship Management

Applying Emotional Intelligence in Leadership contextso Adaptabilityo Authenticityo Humilityo Empathy

Women In Management Focused purely on enhancing the management skills of womenin Management, and administrators in organizations

provides each participant with a full set of training modules which

include: how to run a workshop for senior women, how tomanage personal and professional roles, research, governance,mentoring, developing management skills, leadership andwomen's studies as a catalyst for change

Designed to offer women who are, or who wish to become,leaders and managers the opportunity to develop some of themost useful and important management skills.

Career management , work balance and lifestyle Equip key women with the training to empower their

administrative colleagues with the confidence and competence tobid for, assume and sustain positions of leadership andmanagement in their organizations

Debrief of PersonalityTypes and Dynamics ofTeam Building

Differences between Teams and Groups Team complexes and Apollo Syndrome Dealing with Negative Team Behaviors Feedback Models Team Formation Stages Leader-Member Exchange Theory Personality Profile Debrief


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Registration

Registration for the 1-Day Management Training program is free but subject to early confirmation of

interest by e-mail to [email protected] or [email protected] or call any of the following numbers :08169595836, 08035749912, 08099078148, 07069671002 to register interest and participation.

About Human Resource AssociatesHuman Resource Associates (HRA) is a management consulting firm of choice with passion for humancapital development. We provide service solutions in Recruitment and Executive Selection, ManagementTraining, Team Building and Team Performance Solutions, Human Resource Outsourcing, Business

Strategy and Process Reengineering, HR Strategy & Systems.

The company was registered in Nigeria by its partners after about 20 years of combined management andconsulting/operational experience in top consulting firms, manufacturing, technology, oil and gas,financial services and telecommunications companies. We pride ourselves on the fact that we only dowhat we know how to do and we are very good at what we do. Our clients have come to respect us forour resort to stay in our area of greatest strength with focus.

Our mission is to help our clients build great businesses by helping them build great people and the

core values shared by Human Resource Associates are innovative thinking, simplicity,

professionalism and responsibility

Our business philosophy is hinged on the notion that businesses are made up of people and only

people can make businesses grow. As such, our major focus is the people in the businesses of our

clients.
mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]


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Our Faculty Members

Elijah Ezendu (PhD)Dr. Elijah is a multidisciplinary professional whose business experience mounts through diverse fields. He isa Certified Management Consultant, licensed by International Council of Management Consulting Instituteswhich has a Special Consultative Status in United Nations Economic and Social Council. As a result of hisstrides in management consulting, he received Merit Award for Excellence in Consulting.He holds a doctoral degree in Management from St. Clements University, British West Indies. He is aChartered Manager certified by Canadian Institute of Management, Canada and holds numerousprofessional qualifications including Fellow, Institute of Management Consultants; Fellow, CertifiedInstitute of Cost Management; Fellow, Institute of Business Development; Fellow, American Academy ofFinancial Management; Fellow, Institute of Internal Auditors; Member, Nigerian Institute of Training andDevelopment; Associate, Chartered Institute of Personnel Management of Nigeria; Associate, CharteredInstitute of Arbitrators (Nigeria). He is an information technology management professional certified by

Institute for the Management of Information Systems, UK along with Microsoft Corporation, USA andstands as a Member of International Association of Software Architects. Moreover, he is a CertifiedBusiness Development Analyst with uncommon aggregate competence in Competitive Intelligence,Alliance, Mergers and Acquisition, Turnaround Management, Business Modeling, Negotiation, Customer-Centricity, Team Management, Arbitration, Business Development, Infonomics, e-Business, HumanResource Management, Corporate Learning & Development, Organizational Development, GeneralManagement, Strategic Cost Management, Lean Business, Outsourcing, Franchising, Intellectual CapitalManagement, Business Process Reengineering, Executive Search, Performance Management, BusinessResearch, Internal Control, Strategy, Change Management, Globalization, Diversity, Leadership, SocialImpact & Non-profit. He brings extensive expertise and fortitude for excellence to bear upon assignments.

He is currently the Lead Assessor and Member of Governing Council, Institute of Management Consultants;Second Vice President and Member of Governing Council, Certified Institute of Cost Management; Directorof Programmes and Member of Governing Council, Institute of Business Development; Director (NigerianOutreach), Management Institute of Canada; Editor-in-Chief, International Journal of BusinessDevelopment.

Obafemi AkinwaleObafemi graduated with a degree in Economics and holds a Masters in Business Administration fromRegent Business School, South Africa. He started his career with the Business Advisory unit of Abraham

Holmes Consulting and was involved in several Strategy development, Enterprise Transformation andProcess Re-engineering, Human Capital Management and Training. These engagements have taken himacross major industries such as Banking, Media, Construction, Power and Telecommunications. Etc.He moved on to join Lomerg Consulting as an associate consultant, Human Resources and Strategy wherehe was privileged to handle important strategic consulting engagements on behalf of Lomerg Consultingespecially in the Logistics, Manufacturing and Advertising Industries amongst others.


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He joined yet another consulting firm, Hartford Green where he served as an HR consultant, from where hemoved on to the telecommunications giant, Globacom.Over the course of his career, he has developed excellent skills in Human Capital Management, TurnaroundManagement, Business Planning and Research, Business Advisory and Training. He has delivered trainingsand business consulting assignments to companies such as MTN Nigeria, Bank PHB, Sterling Bank,

Threshold Global Concepts, DHL, Total E& P, Invent Media, FMC Technologies, Aveon Offshore, IntelsLogistics, Orlean Invest West Africa and several others.He is a certified management consultant (CMC), a member of the chartered institute of purchasing andsupply, UK (CIPS), a member of the American society of training and development (ASTD) as well as amember of the society for human resource management (SHRM).He acts as external facilitator to other consulting firms on needs basis.

Adedoyin Adebayo An alumnus, University of Ibadan- Nigerias premier university, where he got his B.Sc. in Geography.Doyin is an expert business development and business model strategist. He has extensive workexperiences from Nigerian Institute of Social and Economic Research (NISER), Executive-Toolkit PeakPerformance Coaches and Zenith Bank Plc. His career in banking industry spanned several aspects ofbanking including Business Development, Sales and Marketing, Banking Operations, TreasuryOperations and Customer Service. Doyin has undergone several trainings in Credit and RiskManagement, Sales and Sales Management, Business Development, Customer Service Managementand many others.Also during his stay in the Bank,he was so resourceful that he was made the branch training officerwhere he had the responsibilities of training new recruits, organizing and facilitating in-house trainingprogrammes for all staff. Doyin has led various HR infrastructure, talent management and traininginterventions projects for various organizations such as African Star Energy Services, ChromogeneInternational, West African Leasing Service Limited, Phoenix Energy Services Limited, HilltopInternational Christian Centre amongst others. Doyin is very versatile in the areas of development,design, and implementation of marketing programs, processes and holistic approach to marketing,sales and sales management. Doyin is very versatile in the areas of development, design, andimplementation of marketing programs, processes and activities of holistic approach to marketing,sales and sales management. He is a versatile facilitator and strategy advisor. He brings cognateBusiness Development, Sales Management, Strategy and Operational Improvement experience onboard.

Obiora Ifeanyi AkujiezeObiora holds a BSc in Economics (First Class Honours) from the University of Ibadan and is a licensedAssociate (ACA) of the Institute of Chartered Accountants of Nigeria. He has several years of experiencespanning across several industries as Consulting, Banking and FMCG. Obiora started his career withIntercontinental Bank Plc (Now Access Bank Plc) before moving to Procter and Gamble. Obiora has keyexperiences in Budgeting and Financial Analysis, Costing, Competitive Analysis, Business Development andAudit amongst others.


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He has undergone several training programmes both in Nigeria and abroad in the areas of Finance andAccounting, Competitive Intelligence, Supply Chain Management, Customer Service, Leadership andProject management. At Procter and Gamble, Obiora successfully championed several high profile costreduction and process improvement projects - Loss Elimination Project on FPLC (Finished Product LogisticCost/Transport & Warehousing): Achieved $4 million dollar cost reduction within a fiscal year. West Africa

Forecast Simplification & Standardisation: Achieved 99.9% forecast accuracy during Fiscal Year 2011 and2012 along with improved productivity.Inventory Model change from the Regional Entrepreneur (RE)Model to Local Entrepreneur (LoE) model: Achieved seamless transition across models. This led to areduced Inventory holding days of Regional distributors, out-of-Stock reduction by 50% and $1 millionsavings. He pioneered the development& deployment of a Competitive Intelligence Department for Sub-Saharan Africa- Increased the level of external focus within P&G Nigeria leading to significantimprovement in forecast accuracy amongst others.His professional journey is comprised of an eclectic mix of roles in the realm of finance and accounting ranging from auditing to financial analysis and forecasting. He is also credited with piloting training andcoaching initiatives within his teams. These accomplishments are a testament to his technicalproficiencies, excellent interpersonal communications skills, and ability to work in collaborativeenvironments. An entrepreneur at heart, expert at identifyinginvestment opportunities in the mostunlikely avenues. His creative ability is immediately evident to those who come in contact with him andwith these skills, he constantly finds innovative ways to add value to the world around him.

Joel OmeikeJoel has over 20 years experience in Human Capital Management with over 7 years as a senior HRexecutive in the banking industry. He has held senior Human Resources and General Management roles inseveral organizations locally and internationally. He brings his wealth of experience and HR capabilities tobear on this assignment.He was Capability Development Manager at NNB Plc, from where he moved on to head the PerformanceManagement and Career Development unit of Sterling Bank. Joel later joined Servetek Engineering as theGroup Head of HR and Corporate Services. He held several other senior positions in WorkforceManagement Centre Limited, AMS Media Limited and Bosworth Analytics.Joel is a senior member of HRAs Learning & Deve lopment and Consulting faculty. He brings several yearsof experience to bear on his current role at Human Resource Associates.

Babatunde OjikutuA Learning & Development /Team- Building expert, Tunde has spent the last 5 years researching anddeploying strategic solutions aimed at assisting ambitious organizations increase people performance. He isa CMD accredited Management Development trainer, an Associate member of the prestigious Institute ofStrategic Management, a professional member of the American Society for Training & Development ASTD,a certified ROI consultant and an established public speaker. He was honored as a worthy apprentice fordisplaying creativity, innovation, teamwork, professionalism, honor and integrity while participating in thefirst season of The Apprentice Africa.He has delivered consulting assignments and trainings for top organizations including LM Ericsson, Skyebank Plc, Wema Bank Plc, 5th Gear Consulting/7up Bottling Company,


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Samsung/International Youth Foundation and after school Graduate Development Centre (AGDC), GoldmanSachs, Lagos State Government, etcHe was the youngest facilitator at the 2009 and 2010 Human Capital Summit held in Lagos where hedelivered a lecture on Measuring the Return on Investment in Training interventions to a group of HRindustry leaders.

Tunde is a graduate of Civil Engineering from Obafemi Awolowo University, whose background stretchesthrough banking, construction, consulting & social work. Tunde is also a columnist with daily independentnewspaper. He has also been featured in the Punch and This day newspapers.


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Human Resource Associates LimitedAddress : Management Consultant:

3, Elelenwon Street Obafemi Ilori

Off Tombia Street Tel:+234-803-574-9912

GRA Port-Harcourt Email: [email protected]

Rivers State website: http://hurass.com


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