fosway group-learning and talent analytics
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9/21/2015 1© Copyright Fosway Group Limited. All Rights Reserved.
Learning and Talent Analytics: Practical strategies to drive real outcomes
David Wilson, CEO / [email protected] / @dwil23
9/21/2015 2© Copyright Fosway Group Limited. All Rights Reserved.
The realities of Analytics in European companies today
The business case for Analytics
Practical strategies to drive Analytics forward and deliver real
benefits
Fosway's Analytics research and Maturity Model
The challenges and opportunities for Analytics in regulated
industries
Learning and Talent Analytics
9/21/2015 3© Copyright Fosway Group Limited. All Rights Reserved.
OPENING QUESTION …
Analytics and big data have become major topics of interest for HR and Learning over the past couple of years. But for the vast majority of companies, analytics is a major challenge as well as an opportunity.
Do companies have the skills and tools to understand and deliver analytics successfully, let alone accurate data to analyse in the first place?
Learning and Talent Analytics
9/21/2015 4© Copyright Fosway Group Limited. All Rights Reserved.
WHAT IS ANALYTICS?
The discovery and communication of patterns in data relating to key business processes- E.g. in our case: Learning, Talent and HR processses
A mix of statistics, computer analysis and (typically) data visualisation techniques
Learning and Talent Analytics
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KEY GOALS FOR ANALYTICS
Cross analysis of multi-data sources to show correlation and impact
Gaining key business insights from existing information
Visual summarisation of key data analysis in an actionable form (e.g. to support decision making)
Learning and Talent Analytics
9/21/2015 6© Copyright Fosway Group Limited. All Rights Reserved.
ANALYTICS vs REPORTING?
Reporting is about summarising and presenting data in a structured form, often:- From single processes or relating to specific business entities/activities- As a structured document or output- Sometimes using charts to summarise key data elements
Analytics is about complex cross–analysis of multiple data sources to present new insights or predictions, often:- Presented as dynamic graphic visualisations
Example- Reporting: Top 10 products by revenue, Top sales people by region- Analytics: Key buying behaviours, predicted sales for new products
Learning and Talent Analytics
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FOR LEARNING AND TALENT?
All Learning and Talent systems have to have reporting capabilities as well as built-in standard reports- E.g. training history, course registration information, training resource
utilisation, competence reports, succession planning, …
- Increasing use of Dashboards and graphical tools to summarise and drill-down into key data elements
- Lack of flexibility in reporting is a frequent point of pain for customers
Rapid growth in interest and adoption of Analytics tools to link Talent Data to Business Outcomes and Decisions
Learning and Talent Analytics
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Passive Reporting
Canned reporting & dashboards
Proactive ReportingKPI
reporting & dashboards
Silo’dAnalytics
Domain specific relationship analytics
Integrated AnalyticsAcross HR / Talent domains & business aligned / connected
Predictive Analytics Dynamic future scenario modelling
Machine Intelligence Automation
Dynamic automateddata driven decision making & machine action
Operational Strategic
Learning and Talent Analytics
Transformational
Small
Data
Big
DataFosway Analytics Maturity Model
9/21/2015 9© Copyright Fosway Group Limited. All Rights Reserved.
POLL #1 – YOUR CURRENT ANALYTICS MATURITY LEVEL?
1. Passive Reporting - Canned reporting & dashboards
2. Proactive Reporting - KPI reporting & dashboards
3. Silo’d Analytics - Domain specific relationship analytics
4. Integrated Analytics – Across HR / Talent domains & business aligned / connected
5. Predictive Analytics - Dynamic future scenario modelling
6. Machine Intelligence Automation - Dynamic automated data driven decision making & machine action
Learning and Talent Analytics
Single
9/21/2015 10© Copyright Fosway Group Limited. All Rights Reserved.
Passive Reporting
Canned reporting & dashboards
Proactive ReportingKPI
reporting & dashboards
Silo’dAnalytics
Domain specific relationship analytics
Integrated AnalyticsAcross HR / Talent domains & business aligned / connected
Predictive Analytics Dynamic future scenario modelling
Machine Intelligence Automation
Dynamic automateddata driven decision making & machine action
Operational Strategic
Learning and Talent Analytics
Transformational
Small
Data
Big
DataFosway Analytics Maturity Model
9/21/2015 11© Copyright Fosway Group Limited. All Rights Reserved.
Passive Reporting
Canned reporting & dashboards
Proactive ReportingKPI
reporting & dashboards
Silo’dAnalytics
Domain specific relationship analytics
Integrated AnalyticsAcross HR / Talent domains & business aligned / connected
Predictive Analytics Dynamic future scenario modelling
Machine Intelligence Automation
Dynamic automateddata driven decision making & machine action
Operational Strategic
Learning and Talent Analytics
Transformational
Small
Data
Big
DataFosway Analytics Maturity Model
9/21/2015 12© Copyright Fosway Group Limited. All Rights Reserved.
Passive Reporting
Canned reporting & dashboards
Proactive ReportingKPI
reporting & dashboards
Silo’dAnalytics
Domain specific relationship analytics
Integrated AnalyticsAcross HR / Talent domains & business aligned / connected
Predictive Analytics Dynamic future scenario modelling
Machine Intelligence Automation
Dynamic automateddata driven decision making & machine action
Operational Strategic
Learning and Talent Analytics
Transformational
Small
Data
Big
DataFosway Analytics Maturity Model
9/21/2015 13© Copyright Fosway Group Limited. All Rights Reserved.
Fosway Group - 2015 HR Realities Research
with HR Tech Europe** For publication October 2015
How Important is Analytics in Learning, Talent & HR?
Learning and Talent Analytics
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HOW MUCH OF A PRIORITY IS HR ANALYTICS TO YOUR ORGANISATION
Learning and Talent Analytics
9/21/2015 15© Copyright Fosway Group Limited. All Rights Reserved.
POLL #2 – YOUR ANALYTICS BUSINESS DRIVERS
Better identify key talent and enhance talent pipeline
Enable better leadership & management
Better target training and development
Increase consistency of learning and talent processes
Show business impact and strengthen business partnership
Learning and Talent Analytics
Multi
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Key Drivers for Analytics
76% Major Driver is to
Enable to be a stronger strategic business partner
Learning and Talent Analytics
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Learning and Talent Analytics
KEY DRIVERS FOR ANALYTICS
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KEY DRIVERS FOR ANALYTICS
Optimise Service Quality& Provision
Learning and Talent Analytics
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Learning and Talent Analytics
KEY DRIVERS FOR ANALYTICS
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KEY DRIVERS FOR ANALYTICS
Learning and Talent Analytics
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SPECIFIC DRIVERS FOR REGULATED INDUSTRIES
Linking compliance reporting to business activity and quality outcomes
Managing skills and performance across the supply chain
Predictive analysis of future quality
Shifting focus from showing completion to proving competence
Drill-down analysis for Regulators and Partners
Learning and Talent Analytics
9/21/2015 22© Copyright Fosway Group Limited. All Rights Reserved.
HR Analytics Today & Tomorrow
Learning and Talent Analytics
9/21/2015 23© Copyright Fosway Group Limited. All Rights Reserved.
WHERE ARE YOU USING ANALYTICS TODAY?
Pay, compensation, benefits, reward
Recruitment and selection
Goals & performance management
Workforce management
Appraisals management
Learning and Talent Analytics
40-50%
9/21/2015 24© Copyright Fosway Group Limited. All Rights Reserved.
WHERE WILL YOU USE ANALYTICS TOMORROW?
Talent and succession management
Career planning
Workforce planning
Learning and development
Employee retention
Learning and Talent Analytics
9/21/2015 25© Copyright Fosway Group Limited. All Rights Reserved.
WHERE WILL YOU BE USING ANALYTICS?
TODAY + TOMORROW?
Learning and Talent Analytics
FOR EVERYTHING!
80% aim to be using Analytics across all Talent Management
(12 disciplines) – Except Career Planning (only 73%) and Onboarding (only 67%)
A STRETCH GOAL… NOT NECESSARILY A SMART GOAL!!!!
9/21/2015 26© Copyright Fosway Group Limited. All Rights Reserved.
Key Challenges
Learning and Talent Analytics
9/21/2015 27© Copyright Fosway Group Limited. All Rights Reserved.
POLL #3 – YOUR ANALYTICS CHALLENGES
Poor Data Quality
Lack of data integration across HR silos
Low investment in Analytics
Lack of Analytics Skills in HR and Learning
Level of support from vendors
Learning and Talent Analytics
Multi
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THE BIGGEST CHALLENGES TO TAKING HR ANALYTICS FORWARD IN YOUR ORGANISATION?
Learning and Talent Analytics
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>80% see
Lack of Data Integration across
HR Silos and with
Business Data as
a Challenge
Learning and Talent Analytics
9/21/2015 30© Copyright Fosway Group Limited. All Rights Reserved.
85% SEE
CURRENT SOLUTION AS A
CHALLENGE IN PROGRESSING WITH HR ANALYTICS
Learning and Talent Analytics
9/21/2015 31© Copyright Fosway Group Limited. All Rights Reserved.
LOW INVESTMENT IN ANALYTICS
is a challenge for nearly
80%
Learning and Talent Analytics
9/21/2015 32© Copyright Fosway Group Limited. All Rights Reserved.
Nearly 90% SEE LACK OF SKILLED RESOURCES AS A
CHALLENGE
IN PROGRESSING WITH HR ANALYTICS IN THEIR ORGANISATION
Learning and Talent Analytics
9/21/2015 33© Copyright Fosway Group Limited. All Rights Reserved.
In Summary
Learning and Talent Analytics
9/21/2015 34© Copyright Fosway Group Limited. All Rights Reserved.
IN SUMMARY
Analytics is a key HR agenda item for European businesses (Big Data AND Little Data!)
More than visual presentation – its about shifting focus from reporting activity to showing and predicting business impact
Biggest challenges are HR’s skills to deliver analytics AND quality of underlying data AS WELL AS having the right tools
Learning and Talent Analytics
9/21/2015 35© Copyright Fosway Group Limited. All Rights Reserved.
Passive Reporting
Canned reporting & dashboards
Proactive ReportingKPI
reporting & dashboards
Silo’dAnalytics
Domain specific relationship analytics
Integrated AnalyticsAcross HR / Talent domains & business aligned / connected
Predictive Analytics Dynamic future scenario modelling
Machine Intelligence Automation
Dynamic automateddata driven decision making & machine action
Operational Strategic
Learning and Talent Analytics
Transformational
Small
Data
Big
DataFosway Analytics Maturity Model
9/21/2015 36© Copyright Fosway Group Limited. All Rights Reserved.
Fosway GroupEurope’s #1 HR & Learning Analyst
Learning and Talent Analytics
David Wilson, CEO / [email protected] / @dwil23
THANK YOU
9/21/2015 37© Copyright Fosway Group Limited. All Rights Reserved.
ABOUT FOSWAY GROUP
At Fosway Group, we understand that developing and engaging people is how complex global organisations deliver performance and achieve success. Just as every employee’s talent journey is unique, so is every organisation’s people strategy.
Fosway Group’s analyst and advisory services deliver the insights your organisation needs to achieve results and eliminate risk. We know that every aspect of next generation HR and talent are more intertwined than ever. When you work with us, you accelerate your insight and make better decisions.
We’re Europe’s #1 independent HR analyst, and just like the Roman road we draw our name from, you’ll find that we’re unusually direct. We don’t have a vested interest in your technology or consulting choices. You can depend on us to tell you what you need to know to succeed.
Learning and Talent Analytics
CONTACT US
Fosway Group Limited
Purlieus Farmhouse,
Ewen, Cirencester, Glos.
GL7 6BY, UK
Tel: +44 (0)20 7917 1870
Email: [email protected]
Web: www.fosway.com