food risk management

7/23/2019 food risk management

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Nestlé R&D China雀巢研发(中国)

Food Risk Management: Industry

Perspective

John O’Brien Head of Food Safety & Quality Competence Pillar

Leader, Food Safety & Integrity Research Programme

Nestlé R&D




Presentation Outline

Internal Context: Food Safety & Quality in Nestlé

External Context: The Current Reality

Our Approach to Food Safety: Standardizaton,Anticipation and Focus

Measuring Performance: Example of laboratories

Safety & Quality by Design: Examples

Summary




Nestlé at a Glance

CHF 92 billion in sales in 2012

330,000 employees in over 150 countries

468 factories in 86 countries

Over 2,000 brands

1 billion Nestlé products sold every day




Quality Assurance and Product Safety is one of the 10

Nestlé Corporate Business Principles




Competence Pillars to support our Research

Programmes

Healthy Ageing

Healthy Pleasure

Sustainable Nutrition

First 1’000 Days & Healthy Kids

Food Safety & Integrity

Nutrition & Health Research

Public Health Nutrition

Food Science & Technology

Food Consumer Interaction

Analytical Sciences

Food Safety & Quality




Food Safety & Quality: Current Reality

Complexity

Supply Chain, Regulatory, Science

Decreased Error Tolerances &

Increased Costs of mistakes

Increasing ConsumerConcerns

Increased

Product

Monitoring

Consumer

Trust &

Confidence

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=xRfVyYIguccqOM&tbnid=lG2xbCf2CqAJVM:&ved=0CAUQjRw&url=http://www.theguardian.com/science/2011/aug/15/chemistry-funding-cuts-scientists-warn&ei=XRBcUtS8CuX30gW09YCwCw&psig=AFQjCNEr4ft7aVhdFHrhCa6ELx4IfZ5mDg&ust=1381851141003369


http://slidepdf.com/reader/full/food-risk-management 7/22Nestlé R&D China雀巢研发(中国)

OUR APPROACH TO FOOD SAFETY

FOOD SAFETY

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=xkQVc4Q38fWn9M&tbnid=hutPtrSSzRex2M:&ved=0CAUQjRw&url=http://wallpaperstock.net/complexity_wallpapers_26152_1440x900_1.html&ei=AalAUp2FFYTQtQbDwIDYCw&bvm=bv.52434380,d.bGE&psig=AFQjCNFLPSino6P9K6u3egI6DR3lFOYAsQ&ust=1380055267207752









http://slidepdf.com/reader/full/food-risk-management 8/22Nestlé R&D China雀巢研发(中国)

The Nestlé Quality Management System is aligned with

ISO and provides Global Quality Standards

Nestlé quality standards apply globally in

additional to local regulatory requirements




So what do we mean by “standard”?

A standard is the

writ ten def ini t ion o f a

proven cu rrent b est

practice*

Whenever a standard

exists, i t mu st be

appl ied

Standards are:

– …referring to the activities

(“procedure”) or end-status (“design”)

– …instrumental to avoid waste

– …the visible part of a wider cross-functional effort

– …key to reach operational excellence

and create competitive advantages

– …to be improved regularly

* e.g., operating a packing line, start-up a new factory, technical specification for equipment, designing a new product, material specifications

We call “Standardization” the process to bring standards to life




Quality Management – Quality Pyramid

M ov i n gf r om l a g gi n g

t ol e a d i n gi n d i c a t or s

an d a c t i on s




Change of Focus

Scientific / technicalfocus Consumer focus

Product qualitycontrol

Qualitymanagement, entire

supply chain

Challenge to detectdefects

Challenge tointerpret,understand,foresee, prevent

Reactive focusProactive focususing Early WarningSystem




Anticipating food safety issues and how we respond to

them is critical: Early Warning System

12

Publications per week

Countries concerned

Early Warning Expert Network

•Global reach

•150 people•Multi-disciplinary

•R&D and Operations experts

Bisphenol A

Webscouting

•8000 websites per day

•150,000 articles scouted per year•700 RSS food safety flashes

•20 Issue Round Table presentations




MEASURING PERFORMANCE

FOOD SAFETY

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=_GBcxCVZUxHX7M&tbnid=Ln42A4nj2T5JoM:&ved=0CAUQjRw&url=http://eis.hce.edu.vn/&ei=EaRAUoLoE8jJtAbj9oGwCw&psig=AFQjCNEcsHRCZ4BNzqCbeEPF5kWVhZnKVA&ust=1380054411152610







Nestlé laboratories generate more than 100

million analytical results every year

260,000 analytical

results/day at factory levelfor product release and

raw material acceptance

11,500 results results

per day in NQAC

laboratories to monitor

products and materials




Why is laboratory data quality a big deal for

Nestlé?

We perform millions of tests

The test results underpin important food

safety, quality and compliance decisions Some tests are complex, requiring state

of the art equipment and competent

analysts

A recent report from the American

Proficiency Institute has highlighted the

risk of inaccuracies of food laboratoryanalyses. In a retrospective study over

the past 14years, a false negative rate for

some food pathogens of up to 10% was

observed; a false positive rate between 2

and 4% was also noted.




How do we achieve confidence in laboratory data?

Investment in people: competent staff

ISO Accreditation (ISO 17,025)

Proficiency tests (ISO 17,043)

Expert Audits 750 Validated laboratory standards (laboratory instructions)

Application of official methods, whenever possible, validated for

our matrices

Development of internationally harmonized standards alignedwith methods in use by the authorities

Nestle Laboratory Standards and

Performance




0

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N r E x t e r n a l

L a b s

Nr External Labs participating in

P-Test

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100%

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External Labs: Evolution of P-

Test performance

C

B

A

Measurement improves performance!

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=w6pQAclt9cuuDM&tbnid=EJy8NPXQuQbhfM:&ved=0CAUQjRw&url=http://evilspeculator.com/?p=18331&ei=KqxAUoiJIoLfswb80IGABw&bvm=bv.52434380,d.bGE&psig=AFQjCNHhW8bVHlMjg62SCYF8v-OPlCIqhQ&ust=1380056067225426




SAFETY QUALITY BY DESIGN

FOOD SAFETY

E l f t N tlé R&D ti i ti i












Examples of current Nestlé R&D participation inexternal food standards organisations

Organisation Activity Objective

AOAC Board, Scientific

Committee, SPIFAN

Working Group

Fit for purpose analytical standard methods, harmonization

Various analytical methods for nutrients, chemical

contaminants and pathogenic organisms

CODEX CCMAS Realistic sampling plans for product testing

CMPR Contribute to optimal management of pesticide residues in

the food supply chain

CCFH Principles for the Establishment and Application of

Microbiological Criteria for Foods

ICMSF Board Contribute to the development of microbiological food safety

criteria for consumer protection

CEN CEN TC275 Analytical Standard methods

CEN TC/275 WG6 Implement standards for the analysis of foodborne

pathogens and Genetically Modified Organisms

ISO ISO TC34 Food Products Statistics, method validation, proficiency testing, probiotics

IDF Analytical Standard Standard for melamine analysis

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=wA9JPtJaoRP7eM&tbnid=Jt0CbRrygbC-8M:&ved=0CAUQjRw&url=http://www.radiocarbon.com/francais/iso-certifie-radiocarbone-lab.htm&ei=addAUr_8HsKctQbm_4D4DA&bvm=bv.52434380,d.bGE&psig=AFQjCNFuH017-1fheXQVkJkAE3aszq8FnQ&ust=1380067550941282

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=Aa-IbyH9CFChbM&tbnid=oKy2fvI1FGzxiM:&ved=0CAUQjRw&url=http://jlbrac.over-blog.com/article-attention-danger-codex-alimentarius-41252614.html&ei=HddAUrqeJpDOsgbRtYHYAg&bvm=bv.52434380,d.bGE&psig=AFQjCNHzcuyebeG96ClV9AIIcgi6CjOOnQ&ust=1380067481746443

http://www.icmsf.iit.edu/main/home.html




Addressing Emerging Risks: New Food Safety

Microbiology Facilities in NRC (2013)

•Inauguration of the most up-to-date microbiologyresearch facilities in the food industry

•Goal: new research capability to address emerging

risks especially in the areas of virology, pathogenic

E . coli organisms and molecular tools

•Biosafety Level 2 and 3

•1000 m2 total area

•CHF 5 million investment plus three years of planning

and project execution

S




Understanding

and

responding to

Consumer

Concerns

Summary

Risk Assessment - Early Warning - Analytical Sciences

CONSUMER TRUST

& CONFIDENCE

Food Safety & Integrity Research Programme

Management

of

Complexity

of the

Value Chain

Mastership

of

Safety &

Quality

Tools

Anticipation

of

Emerging

Issues

Harmonizationof

Regulations

&

Science-

BasedPolicies




Research in food safety

is a passionate journeythat will never end.

Consumer trust is andwill be even more thedriver of research in the

area of food quality andsafety.

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