fleet management – world 2018 - berg insight...fleet management – world 2018 a complete set of...

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Fleet Management – World 2018 A complete set of eight unique reports - offering in- depth analysis and unique insights into the global fleet management market. This package offers more than 1000 pages of excellent reading and comprises the following titles in Berg Insight’s IoT Research Series: Fleet Management in Europe Fleet Management in Russia/CIS and Eastern Europe Fleet Management in the Americas Fleet management in China Fleet Management in South Africa (including Africa outlook) Fleet Management in Australia and New Zealand Trailer and Cargo Container Tracking The Global Construction Equipment OEM Telematics Market Please find below the table of contents for each of the reports included in this package.

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Page 1: Fleet Management – World 2018 - Berg Insight...Fleet Management – World 2018 A complete set of eight unique reports - offering in-depth analysis and unique insights into the global

Fleet Management – World 2018

A complete set of eight unique reports - offering in-depth analysis and unique insights into the global fleet management market.

This package offers more than 1000 pages of excellent reading and comprises the following titles in Berg Insight’s IoT Research Series:

Fleet Management in Europe Fleet Management in Russia/CIS and Eastern Europe Fleet Management in the Americas Fleet management in China Fleet Management in South Africa (including Africa outlook) Fleet Management in Australia and New Zealand Trailer and Cargo Container Tracking The Global Construction Equipment OEM Telematics Market

Please find below the table of contents for each of the reports included in this package.

Page 2: Fleet Management – World 2018 - Berg Insight...Fleet Management – World 2018 A complete set of eight unique reports - offering in-depth analysis and unique insights into the global

FLEET MANAGEMENT IN THE AMERICAS INDEX

i STRATEGIC RESEARCH SERIES M2M RESEARCH SERIES

Index

Table of Contents Table of Contents ......................................................................................................................... i 

List of Figures ............................................................................................................................. vii 

Executive summary ..................................................................................................................... 1 

1  Commercial vehicle fleets in the Americas .......................................................................... 3 

1.1  The North American commercial vehicle market ........................................................ 3 

1.1.1  Registrations of commercial vehicles GVW 3–8 ................................................... 3 

1.1.2  Manufacturer market shares ................................................................................. 5 

1.1.3  Ownership structure .............................................................................................. 6 

1.1.4  Trailers ................................................................................................................. 10 

1.2  The Latin American commercial vehicle market ....................................................... 11 

1.2.1  Registrations of commercial vehicles .................................................................. 11 

1.2.2  Manufacturer market shares ............................................................................... 13 

2  Fleet management solutions ............................................................................................. 17 

2.1  Fleet management infrastructure .............................................................................. 17 

2.1.1  Vehicle segment .................................................................................................. 18 

2.1.2  GNSS segment ................................................................................................... 22 

2.1.3  Network segment ................................................................................................ 22 

2.1.4  Backoffice segment ............................................................................................. 26 

2.2  Vehicle management ................................................................................................. 27 

2.2.1  Vehicle diagnostics and maintenance planning ................................................. 27 

2.2.2  Security tracking .................................................................................................. 28 

2.2.3  Fuel card integration and reporting .................................................................... 28 

2.3  Driver management ................................................................................................... 32 

2.3.1  Driving data registration and analysis ................................................................. 32 

2.3.2  Video-based driver monitoring ............................................................................ 33 

2.3.3  Eco-driving schemes ........................................................................................... 33 

2.3.4  Insurance risk management ................................................................................ 34 

2.4  Operations management ........................................................................................... 34 

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ii STRATEGIC RESEARCH SERIES M2M RESEARCH SERIES

2.4.1  Routing and navigation ....................................................................................... 35 

2.4.2  Transport management ....................................................................................... 35 

2.4.3  Mobile workforce management .......................................................................... 36 

2.5  Regulatory compliance and reporting ....................................................................... 36 

2.5.1  CSA – Compliance, Safety, Accountability ......................................................... 37 

2.5.2  Hours-of-Service and electronic logging devices ............................................... 38 

2.5.3  Fuel tax reporting ................................................................................................ 41 

2.5.4  Distracted driving ................................................................................................ 42 

2.5.5  Proposed anti-theft systems in Brazil .................................................................. 43 

2.5.6  Other applications ............................................................................................... 43 

2.6  Business models ....................................................................................................... 45 

3  Market forecasts and trends .............................................................................................. 47 

3.1  Market analysis .......................................................................................................... 47 

3.1.1  Installed base and unit shipments – North America and Latin America ............. 47 

3.1.2  Regional markets ................................................................................................ 49 

3.1.3  Vendor market shares ......................................................................................... 50 

3.1.4  Trailer telematics ................................................................................................. 53 

3.1.5  Construction equipment telematics .................................................................... 54 

3.2  Market drivers and barriers ........................................................................................ 56 

3.2.1  Macroeconomic environment ............................................................................. 56 

3.2.2  Regulatory environment ...................................................................................... 57 

3.2.3  Competitive environment .................................................................................... 58 

3.2.4  Technology environment .................................................................................... 59 

3.3  Value chain analysis .................................................................................................. 61 

3.3.1  Telematics industry players ................................................................................. 61 

3.3.2  Automotive industry players ................................................................................ 66 

3.3.3  Telecom industry players .................................................................................... 68 

3.3.4  IT industry players ............................................................................................... 71 

3.4  Future industry trends ............................................................................................... 73 

3.4.1  Fleet telematics remains a high-pace IoT market favoured by multiple trends .. 73 

3.4.2  Vehicle OEMs and aftermarket providers partner for factory-installed telematics . 73 

3.4.3  Industry consolidation fosters emergence of leading global telematics giants.. 74 

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iii STRATEGIC RESEARCH SERIES M2M RESEARCH SERIES

3.4.4  Fuel card integration extends the capabilities of fleet telematics ....................... 75 

3.4.5  Hardwired, mobile and hybrid telematics systems to co-exist ........................... 76 

3.4.6  The FMCSA now lists more than 380 self-certified ELDs from diverse players .. 77 

3.4.7  Upselling of value-added services to drive uptake beyond the ELD basics ....... 79 

3.4.8  Video-based solutions continue to permeate the fleet market ........................... 80 

3.4.9  The Internet of Transportation Things expands the addressable market ........... 82 

4  OEM products and strategies ............................................................................................ 83 

4.1  Daimler Group ........................................................................................................... 84 

4.2  Ford ........................................................................................................................... 92 

4.3  General Motors .......................................................................................................... 94 

4.4  Hino Trucks................................................................................................................ 96 

4.5  Iveco .......................................................................................................................... 97 

4.6  MAN Latin America .................................................................................................... 99 

4.7  Navistar .................................................................................................................... 102 

4.8  PACCAR................................................................................................................... 104 

4.9  Scania ...................................................................................................................... 109 

4.10  Volvo Group ............................................................................................................. 112 

5  International aftermarket solution providers .................................................................... 125 

5.1  Ctrack (Inseego) ...................................................................................................... 125 

5.2  Fleet Complete ........................................................................................................ 128 

5.3  Garmin and partners................................................................................................ 133 

5.4  Geotab ..................................................................................................................... 136 

5.5  Gurtam ..................................................................................................................... 141 

5.6  KORE Position Logic ............................................................................................... 143 

5.7  MiX Telematics ......................................................................................................... 146 

5.8  Omnitracs ................................................................................................................ 151 

5.9  Teletrac Navman ...................................................................................................... 160 

5.10  TomTom Telematics ................................................................................................ 163 

5.11  Trimble ..................................................................................................................... 168 

5.12  Verizon Connect ...................................................................................................... 173 

6  Regional aftermarket solution providers .......................................................................... 185 

6.1  North America .......................................................................................................... 185 

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6.1.1  Agilis Systems ................................................................................................... 185 

6.1.2  Azuga ................................................................................................................ 188 

6.1.3  BSM Technologies ............................................................................................ 189 

6.1.4  CalAmp .............................................................................................................. 193 

6.1.5  CarrierWeb ........................................................................................................ 197 

6.1.6  Certified Tracking Solutions .............................................................................. 199 

6.1.7  Coretex .............................................................................................................. 199 

6.1.8  CyntrX ................................................................................................................ 202 

6.1.9  Donlen ............................................................................................................... 202 

6.1.10  EROAD .............................................................................................................. 203 

6.1.11  FieldLogix .......................................................................................................... 205 

6.1.12  Fleet Freedom ................................................................................................... 207 

6.1.13  Fleetilla .............................................................................................................. 208 

6.1.14  Forward Thinking Systems ................................................................................ 209 

6.1.15  GPS Insight ....................................................................................................... 209 

6.1.16  GreenRoad ........................................................................................................ 211 

6.1.17  I.D. Systems ...................................................................................................... 214 

6.1.18  Isotrak ................................................................................................................ 216 

6.1.19  J. J. Keller .......................................................................................................... 217 

6.1.20  NexTraq (Michelin) ............................................................................................ 218 

6.1.21  ORBCOMM ........................................................................................................ 222 

6.1.22  Pedigree Technologies ..................................................................................... 227 

6.1.23  PeopleNet (Trimble) .......................................................................................... 228 

6.1.24  Positioning Universal ......................................................................................... 234 

6.1.25  Quartix ............................................................................................................... 235 

6.1.26  Rand McNally .................................................................................................... 236 

6.1.27  Samsara ............................................................................................................ 238 

6.1.28  SkyBitz ............................................................................................................... 241 

6.1.29  Spireon .............................................................................................................. 244 

6.1.30  Synovia Solutions .............................................................................................. 247 

6.1.31  TruckTrack ......................................................................................................... 248 

6.1.32  Vecima Networks .............................................................................................. 249 

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6.1.33  WEX ................................................................................................................... 249 

6.1.34  Zonar Systems (Continental) ............................................................................ 250 

6.2  Latin America ........................................................................................................... 255 

6.2.1  Autotrac ............................................................................................................. 255 

6.2.2  Centro de Soluciones Inalámbricas (CSI) ......................................................... 258 

6.2.3  Copiloto Satelital (Michelin) .............................................................................. 259 

6.2.4  Encontrack ........................................................................................................ 261 

6.2.5  FleTrack ............................................................................................................. 261 

6.2.6  Ful-Mar .............................................................................................................. 262 

6.2.7  Global Track ...................................................................................................... 262 

6.2.8  GPS Chile .......................................................................................................... 264 

6.2.9  GPS7000 ........................................................................................................... 265 

6.2.10  Grupo UDA ........................................................................................................ 265 

6.2.11  Grupo Ultra (ULTRACK) .................................................................................... 266 

6.2.12  Hawk GPS ......................................................................................................... 267 

6.2.13  High Performance Solutions ............................................................................. 267 

6.2.14  Ituran ................................................................................................................. 269 

6.2.15  Locatelia ............................................................................................................ 271 

6.2.16  Location World .................................................................................................. 271 

6.2.17  MobileFleet (Viasat) ........................................................................................... 272 

6.2.18  OMNILINK.......................................................................................................... 274 

6.2.19  OnixSat .............................................................................................................. 276 

6.2.20  Pointer Telocation ............................................................................................. 278 

6.2.21  Pósitron (Stoneridge) ........................................................................................ 281 

6.2.22  Redd .................................................................................................................. 282 

6.2.23  Sascar (Michelin) ............................................................................................... 283 

6.2.24  Satrack .............................................................................................................. 285 

6.2.25  Secar Bohemia .................................................................................................. 287 

6.2.26  Soltrack ............................................................................................................. 288 

6.2.27  Ubicamóvil ......................................................................................................... 289 

6.2.28  WideTech .......................................................................................................... 290 

6.2.29  Wisetrack ........................................................................................................... 290 

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Glossary .................................................................................................................................. 293 

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Index

List of Figures Figure 1.1: Registrations of GVW 3–8 vehicles (US 2016) ......................................................... 4 

Figure 1.2: Registrations of GVW 3–8 vehicles (Canada 2016) .................................................. 5 

Figure 1.3: Commercial vehicle manufacturer market shares GVW 3–8 (US 2014) .................. 6 

Figure 1.4: Private ownership and business uses of vehicles (US 2013) ................................... 7 

Figure 1.5: Distribution of new GVW 3–8 CVs by fleet size (US 2013) ....................................... 8 

Figure 1.6: Ten largest commercial fleets operated by US companies (2018) .......................... 9 

Figure 1.7: Trailers in use (North America 2017) ...................................................................... 10 

Figure 1.8: Top trailer manufacturers (North America 2017) .................................................... 11 

Figure 1.9: CVs in operation and new registrations (Latin America 2014) ............................... 12 

Figure 1.10: Light commercial vehicle manufacturer statistics (Brazil 2017) ........................... 13 

Figure 1.11: Heavy truck manufacturer statistics (Brazil 2017) ................................................ 14 

Figure 2.1: Fleet management infrastructure overview ............................................................ 18 

Figure 2.2: Examples of FM device form factors ...................................................................... 19 

Figure 2.3: Data interfaces used by FM devices ...................................................................... 21 

Figure 2.4: Examples of peripherals connected to FM devices ............................................... 21 

Figure 2.5: Mobile network operators in the Americas (2018) ................................................. 24 

Figure 2.6: Top cellular IoT connectivity providers in the Americas (Q2-2017) ....................... 25 

Figure 2.7: Example of FM backoffice segment ....................................................................... 26 

Figure 2.8: Fuel card transaction overview report .................................................................... 29 

Figure 2.9: Examples of fuel cards ........................................................................................... 31 

Figure 2.10: Overview of the FMCSA’s ELD mandate timeline ................................................ 39 

Figure 3.1: Fleet management shipments and penetration (North America 2017–2022) ........ 48 

Figure 3.2: Fleet management shipments and penetration (Latin America 2017–2022) ......... 49 

Figure 3.3: Top-25 fleet management providers, by installed base (Americas Q4-2017) ........ 51 

Figure 3.4: Trailer telematics shipments and penetration (Americas 2017–2022) ................... 53 

Figure 3.5: Top-5 trailer telematics providers, by installed base (Americas Q4-2017) ............ 54 

Figure 3.6: Financial data for telematics industry players (2017) ............................................. 62 

Figure 3.7: Mergers and acquisitions in the fleet telematics sector (2016–2018) .................... 64 

Figure 3.8: Examples of fleet management offerings by mobile operators (2018) .................. 69 

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Figure 3.9: T-Mobile’s SyncUP FLEET powered by Geotab .................................................... 70 

Figure 3.10: ELDs – KeepTruckin, BIT, Stoneridge, Continental & ZED Connect ................... 78 

Figure 3.11: KeepTruckin’s Smart Dashcam video monitoring solution .................................. 81 

Figure 4.1: FleetBoard DispoPilot.guide powered by TomTom ............................................... 86 

Figure 4.2: MapAnything Live for GM Fleet customers ............................................................ 95 

Figure 4.3: Navistar’s OnCommand Connection telematics device ....................................... 103 

Figure 4.4: PacLease’s PacTrac Telematics packages powered by PeopleNet .................... 107 

Figure 4.5: Scania Fleet Management app interface .............................................................. 112 

Figure 4.6: Example of Volvo CE’s Fuel Report...................................................................... 122 

Figure 5.1: The Android-based Ctrack On-The-Road (OTR) driver terminal .......................... 126 

Figure 5.2: Fleet Complete’s MGS700 device ........................................................................ 130 

Figure 5.3: Fleet Complete’s BigRoad app and DashLink ELD ............................................. 131 

Figure 5.4: Garmin’s Fleet 790 fleet telematics tablet with integrated dash cam ................... 134 

Figure 5.5: The new Geotab GO8 tracking device ................................................................. 137 

Figure 5.6: MyGeotab fleet management software ................................................................ 138 

Figure 5.7: The Wialon Hosting web interface ........................................................................ 141 

Figure 5.8: KORE Position Logic’s backoffice interface ......................................................... 144 

Figure 5.9: MiX Telematics’ Android-based 7’’ MiX Rovi II and RIBAS devices ..................... 148 

Figure 5.10: Omnitracs’ MCP110, MCP200, MCP50 and IVG ................................................ 153 

Figure 5.11: Omnitracs’ Critical Event Video .......................................................................... 155 

Figure 5.12: Omnitracs XRS Relay device and mobile device interface ................................ 156 

Figure 5.13: Teletrac Navman DIRECTOR and DRIVE app suite ........................................... 161 

Figure 5.14: Teletrac Navman DIRECTOR Driver Safety Analytics solution ........................... 162 

Figure 5.15: TomTom Telematics’ WEBFLEET, LINK 530 and PRO 8275M TRUCK ............. 164 

Figure 5.16: TomTom Telematics’ entry-level LINK 220 and PRO 2020 ................................ 165 

Figure 5.17: Overview of the Trimble PULSE connected field service solution ..................... 170 

Figure 5.18: Trimble Pulse software interfaces ....................................................................... 171 

Figure 5.19: Verizon Connect Fleet software interface ........................................................... 175 

Figure 5.20: Coach by Verizon Connect ................................................................................. 176 

Figure 5.21: Verizon Connect Reveal software interfaces ...................................................... 177 

Figure 5.22: Verizon Connect Reveal – Live Map and Dashboard ......................................... 178 

Figure 5.23: Verizon Connect’s Workforce software .............................................................. 179 

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Figure 5.24: Verizon Connect partner integrations ................................................................. 182 

Figure 6.1: Agilis Systems’ GPS fleet tracking brands ........................................................... 186 

Figure 6.2: Linxup vehicle tracking backoffice interface ......................................................... 187 

Figure 6.3: Coretex DRIVE tablet interface ............................................................................. 201 

Figure 6.4: EROAD ELD interface on Ehubo2 ........................................................................ 204 

Figure 6.5: FieldLogix Apple Watch app ................................................................................. 206 

Figure 6.6: GPS Insight’s Hours of Service solution ............................................................... 210 

Figure 6.7: GreenRoad Drive iOS app interface ..................................................................... 212 

Figure 6.8: GreenRoad Central dashboard ............................................................................ 213 

Figure 6.9: The NexTraq Elogs solution for ELD compliance ................................................ 220 

Figure 6.10: ORBCOMM’s FleetManager fleet management application .............................. 224 

Figure 6.11: Pedigree’s Cab-Mate One, Cab-Mate Connect and Cab-Mate Open ................ 227 

Figure 6.12: PeopleNet ConnectedTablet, Display.4, Mobile Gateway & Mobile software ... 229 

Figure 6.13: Positioning Universal’s new FJ1000 4G LTE CAT 1 Mobile Positioning Unit ..... 234 

Figure 6.14: Rand McNally’s ELD 50, DC 200, DC 200 S and TND 740 ................................ 237 

Figure 6.15: Samsara’s VG34 Vehicle IoT Gateway ............................................................... 239 

Figure 6.16: Samsara’s GPS Fleet Tracking interface ............................................................ 240 

Figure 5.17: FleetLocate FL1 GPS tracking device and app for ELD and DVIR compliance . 245 

Figure 6.18: Zonar’s device options – Connect Tablet, 2010 and Samsung Galaxy Tab ...... 251 

Figure 6.19: Autotrac’s Supervisor web portal ....................................................................... 256 

Figure 6.20: High Performance Solutions’ Field Operations Business Intelligence (FOBI) ... 268 

Figure 6.21: MobileFleet mobile app interface for iOS ........................................................... 273 

Figure 6.22: OnixSat’s flagship product OnixSmart 2 ............................................................ 276 

Figure 6.23: OnixSat’s mobile vehicle tracking app for Android devices ............................... 277 

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Index

Table of Contents Table of Contents ......................................................................................................................... i 

List of Figures ............................................................................................................................. ix 

Executive summary ..................................................................................................................... 1 

1  Commercial vehicle fleets in Europe ................................................................................... 3 

1.1  Light commercial vehicles ........................................................................................... 7 

1.2  Medium and heavy trucks ........................................................................................... 8 

1.3  Buses and coaches ................................................................................................... 10 

1.4  Trailers and semi-trailers ........................................................................................... 11 

1.5  Off-road construction and agriculture equipment ..................................................... 12 

1.6  Company owned passenger cars ............................................................................. 13 

1.7  Ownership structure .................................................................................................. 15 

1.7.1  Statistical estimates by industry and company size ........................................... 15 

1.7.2  Light commercial vehicle fleets ........................................................................... 17 

1.7.3  Medium and heavy commercial vehicle fleets .................................................... 18 

2  Fleet management solutions ............................................................................................. 21 

2.1  Fleet management infrastructure .............................................................................. 21 

2.1.1  Vehicle segment .................................................................................................. 22 

2.1.2  GNSS segment ................................................................................................... 25 

2.1.3  Network segment ................................................................................................ 26 

2.1.4  Backoffice segment ............................................................................................. 28 

2.2  Vehicle management ................................................................................................. 30 

2.2.1  Vehicle diagnostics and maintenance planning ................................................. 30 

2.2.2  Security tracking .................................................................................................. 31 

2.2.3  Fuel card integration and reporting .................................................................... 31 

2.3  Driver management ................................................................................................... 34 

2.3.1  Driving data registration and analysis ................................................................. 35 

2.3.2  Video-based driver monitoring ............................................................................ 35 

2.3.3  Eco-driving schemes ........................................................................................... 36 

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2.3.4  Insurance risk management ................................................................................ 36 

2.4  Operations management ........................................................................................... 36 

2.4.1  Routing and navigation ....................................................................................... 37 

2.4.2  Transport management ....................................................................................... 37 

2.4.3  Mobile workforce management .......................................................................... 38 

2.5  Regulatory compliance and reporting ....................................................................... 38 

2.5.1  Digital tachograph data download ...................................................................... 39 

2.5.2  Electronic toll collection ...................................................................................... 41 

2.5.3  Other applications ............................................................................................... 43 

2.6  Business models ....................................................................................................... 44 

3  Market forecasts and trends .............................................................................................. 45 

3.1  Market analysis .......................................................................................................... 45 

3.1.1  Fleet management installed base and unit shipments ....................................... 45 

3.1.2  Regional market dynamics .................................................................................. 46 

3.1.3  Fleet management vendor market shares .......................................................... 47 

3.1.4  Trailer telematics shipments, installed base and vendor market shares ............ 49 

3.2  Market drivers and barriers ........................................................................................ 51 

3.2.1  Macroeconomic environment ............................................................................. 51 

3.2.2  Regulatory environment ...................................................................................... 52 

3.2.3  Competitive environment .................................................................................... 53 

3.2.4  Technology environment .................................................................................... 54 

3.3  Value chain analysis .................................................................................................. 54 

3.3.1  Telematics industry players ................................................................................. 55 

3.3.2  Automotive industry players ................................................................................ 63 

3.3.3  Telecom industry players .................................................................................... 63 

3.3.4  IT industry players ............................................................................................... 67 

3.4  Future industry trends ............................................................................................... 68 

3.4.1  OEM fleet telematics market developments ....................................................... 69 

3.4.2  New features are continuously added to fleet management solutions............... 69 

3.4.3  LCV manufacturers collaborating with aftermarket players ................................ 70 

3.4.4  Go-to-market strategy and pricing model evolution ........................................... 70 

3.4.5  The emergence of alliances among FM solution vendors .................................. 71 

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3.4.6  Insurance telematics for commercial fleets ......................................................... 71 

3.4.7  Fleet management services based on mobile app platforms ............................. 72 

3.4.8  Big data in the fleet management sector ............................................................ 72 

3.4.9  More Pan-European players to enter the scene ................................................. 73 

3.4.10  FMS providers open up their platforms to third-party app developers ............... 73 

3.4.11  The Internet of Transportation Things expands the addressable market ........... 74 

3.4.12  Mergers and acquisitions to continue in 2018–2019 .......................................... 74 

3.4.13  The long-term evolution of the fleet management ecosystem ........................... 75 

4  OEM products and strategies ............................................................................................ 77 

4.1  Truck manufacturers .................................................................................................. 77 

4.1.1  Daimler Group ..................................................................................................... 77 

4.1.2  Volvo Group (including Renault Trucks) ............................................................. 82 

4.1.3  Scania .................................................................................................................. 85 

4.1.4  MAN Truck & Bus ................................................................................................ 87 

4.1.5  DAF Trucks .......................................................................................................... 90 

4.1.6  Iveco .................................................................................................................... 91 

4.2  Construction equipment manufacturers .................................................................... 93 

4.2.1  Bobcat ................................................................................................................. 93 

4.2.2  Caterpillar ............................................................................................................ 94 

4.2.3  Deere & Company ............................................................................................... 95 

4.2.4  Hyundai Construction Equipment ....................................................................... 96 

4.2.5  JCB ...................................................................................................................... 97 

4.2.6  Komatsu .............................................................................................................. 98 

4.2.7  Volvo CE .............................................................................................................. 99 

4.3  Trailer manufacturers ............................................................................................... 100 

4.3.1  Schmitz Cargobull ............................................................................................. 100 

4.3.2  Krone ................................................................................................................. 101 

4.3.3  Kögel ................................................................................................................. 102 

4.4  OE suppliers ............................................................................................................ 103 

4.4.1  Actia ................................................................................................................... 103 

4.4.2  Continental ........................................................................................................ 104 

4.4.3  Knorr-Bremse .................................................................................................... 105 

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4.4.4  Stoneridge Electronics ...................................................................................... 106 

4.4.5  WABCO ............................................................................................................. 106 

4.5  Hardware and software providers ........................................................................... 108 

4.5.1  Advantech ......................................................................................................... 109 

4.5.2  Aplicom ............................................................................................................. 110 

4.5.3  CalAmp .............................................................................................................. 111 

4.5.4  ERM Advanced Telematics ............................................................................... 113 

4.5.5  Falcom ............................................................................................................... 114 

4.5.6  IAV ..................................................................................................................... 115 

4.5.7  John Deere Electronic Solutions ....................................................................... 115 

4.5.8  Micronet ............................................................................................................. 115 

4.5.9  Mobile Devices .................................................................................................. 117 

4.5.10  Pointer Telocation ............................................................................................. 117 

4.5.11  Quake Global .................................................................................................... 119 

4.5.12  Squarell Technology ......................................................................................... 119 

4.6  Video-based driver monitoring solution vendors .................................................... 120 

4.6.1  Lytx .................................................................................................................... 120 

4.6.2  Seeing Machines ............................................................................................... 121 

4.6.3  SmartDrive Systems .......................................................................................... 122 

4.6.4  Guardvant .......................................................................................................... 123 

4.6.5  Safety Vision ...................................................................................................... 123 

5  International aftermarket solution providers .................................................................... 125 

5.1  ABAX ........................................................................................................................ 125 

5.2  Astrata Europe ......................................................................................................... 128 

5.3  Cartrack ................................................................................................................... 132 

5.4  Ctrack (Inseego) ...................................................................................................... 135 

5.5  Fleet Complete ........................................................................................................ 137 

5.6  Garmin and partners ................................................................................................ 140 

5.7  Geotab ..................................................................................................................... 142 

5.8  Gurtam ..................................................................................................................... 144 

5.9  Masternaut ............................................................................................................... 145 

5.10  MiX Telematics ......................................................................................................... 150 

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5.11  ORBCOMM .............................................................................................................. 152 

5.12  Teletrac Navman ...................................................................................................... 154 

5.13  TomTom Telematics ................................................................................................ 158 

5.14  Trackunit .................................................................................................................. 161 

5.15  Transics – a WABCO company ............................................................................... 162 

5.16  Trimble ..................................................................................................................... 166 

5.17  Vehco ....................................................................................................................... 170 

5.18  Verizon Connect ...................................................................................................... 173 

5.19  Viasat Group ............................................................................................................ 180 

6  Regional aftermarket solution providers .......................................................................... 183 

6.1  Benelux and France ................................................................................................. 184 

6.1.1  EasyFleet ........................................................................................................... 185 

6.1.2  Eliot .................................................................................................................... 186 

6.1.3  GeoDynamics .................................................................................................... 186 

6.1.4  GPS-Buddy ........................................................................................................ 187 

6.1.5  Groeneveld ICT Solutions ................................................................................. 187 

6.1.6  INmatix .............................................................................................................. 189 

6.1.7  Inter-Data ........................................................................................................... 189 

6.1.8  Locster ............................................................................................................... 190 

6.1.9  Mapping Control (Optimum Automotive Group) .............................................. 190 

6.1.10  Market-IP (Telefleet) .......................................................................................... 191 

6.1.11  Micpoint ............................................................................................................. 192 

6.1.12  Novacom ........................................................................................................... 192 

6.1.13  OCEAN (Orange Business Services) ................................................................ 193 

6.1.14  Prometheus Informatics .................................................................................... 195 

6.1.15  RAM Mobile Data ............................................................................................... 195 

6.1.16  Route42 ............................................................................................................. 196 

6.1.17  RouteVision ....................................................................................................... 196 

6.1.18  Simpliciti ............................................................................................................ 197 

6.1.19  SoFleet (Synox Group)...................................................................................... 197 

6.1.20  SuiviDeFlotte.net ............................................................................................... 198 

6.1.21  Suivo .................................................................................................................. 198 

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6.1.22  TEKSAT ............................................................................................................. 199 

6.1.23  Traqueur ............................................................................................................ 199 

6.2  Germany and Central Europe ................................................................................. 200 

6.2.1  ArealControl....................................................................................................... 202 

6.2.2  AROBS Transilvania Software ........................................................................... 202 

6.2.3  Bornemann ........................................................................................................ 204 

6.2.4  CVS Mobile ........................................................................................................ 204 

6.2.5  ENAiKOON ........................................................................................................ 205 

6.2.6  ETA Automatizari Industriale ............................................................................. 205 

6.2.7  Eurowag Telematics .......................................................................................... 206 

6.2.8  Framelogic ......................................................................................................... 206 

6.2.9  GPS Bulgaria ..................................................................................................... 207 

6.2.10  i-Cell ................................................................................................................... 209 

6.2.11  iData .................................................................................................................. 209 

6.2.12  Idem Telematics ................................................................................................ 210 

6.2.13  Logifleet ............................................................................................................. 211 

6.2.14  LOSTnFOUND (fleet.tech) ................................................................................. 212 

6.2.15  Mapon ............................................................................................................... 212 

6.2.16  Mireo .................................................................................................................. 213 

6.2.17  mobileObjects ................................................................................................... 213 

6.2.18  Openmatics ....................................................................................................... 214 

6.2.19  Ruptela .............................................................................................................. 215 

6.2.20  SAS Grup........................................................................................................... 216 

6.2.21  Secar Bohemia .................................................................................................. 216 

6.2.22  Spedion ............................................................................................................. 217 

6.2.23  Vimcar ............................................................................................................... 217 

6.2.24  VISPIRON .......................................................................................................... 218 

6.2.25  WebEye Telematics Group ............................................................................... 219 

6.2.26  Yellowfox ........................................................................................................... 220 

6.3  The Mediterranean................................................................................................... 221 

6.3.1  Detector ............................................................................................................. 222 

6.3.2  Frotcom International ........................................................................................ 222 

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6.3.3  G4S Telematix ................................................................................................... 223 

6.3.4  GET Italia ........................................................................................................... 224 

6.3.5  GMV ................................................................................................................... 224 

6.3.6  Locatel ............................................................................................................... 225 

6.3.7  Loqus ................................................................................................................. 225 

6.3.8  Macnil – Zucchetti Group .................................................................................. 226 

6.3.9  Movildata ........................................................................................................... 227 

6.3.10  Satdata .............................................................................................................. 227 

6.3.11  Sateliun .............................................................................................................. 228 

6.3.12  Targa Telematics ............................................................................................... 228 

6.3.13  Tecmic ............................................................................................................... 229 

6.3.14  Vodafone Automotive ........................................................................................ 230 

6.4  Nordic countries ...................................................................................................... 230 

6.4.1  Autogear ............................................................................................................ 232 

6.4.2  Automile ............................................................................................................ 232 

6.4.3  EcoFleet ............................................................................................................ 233 

6.4.4  Fleet 101 ............................................................................................................ 234 

6.4.5  Fleetech ............................................................................................................. 234 

6.4.6  GateHouse ........................................................................................................ 234 

6.4.7  GpsGate ............................................................................................................ 235 

6.4.8  GSGroup ........................................................................................................... 235 

6.4.9  Locus Solutions ................................................................................................. 236 

6.4.10  TelliQ ................................................................................................................. 236 

6.4.11  Total Car ............................................................................................................ 237 

6.4.12  Zeekit ................................................................................................................. 237 

6.5  UK and Ireland ......................................................................................................... 238 

6.5.1  3Dtracking ......................................................................................................... 239 

6.5.2  Aeromark ........................................................................................................... 239 

6.5.3  BigChange ........................................................................................................ 240 

6.5.4  BT Fleet ............................................................................................................. 241 

6.5.5  Celtrak ............................................................................................................... 241 

6.5.6  GreenRoad ........................................................................................................ 242 

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6.5.7  Isotrak ................................................................................................................ 243 

6.5.8  Matrix Telematics............................................................................................... 244 

6.5.9  Microlise ............................................................................................................ 245 

6.5.10  Quartix ............................................................................................................... 246 

6.5.11  RAM Tracking .................................................................................................... 246 

6.5.12  Satmo ................................................................................................................ 247 

6.5.13  Tantalum Corporation ....................................................................................... 247 

6.5.14  Trakm8 .............................................................................................................. 248 

6.5.15  Transpoco ......................................................................................................... 249 

Glossary .................................................................................................................................. 251 

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List of Figures Figure 1.1: Commercial vehicles in use (EU23+2 2015) ........................................................... 4 

Figure 1.2: New registrations of commercial vehicles (EU23+2 2017) ...................................... 5 

Figure 1.3: Commercial vehicle market trends by country (EU23+2 2017) .............................. 6 

Figure 1.4: LCV manufacturer market shares (EU28+2 2017) ................................................... 7 

Figure 1.5: Trucks (>3.5t) market shares, by group and brand (EU28+2 2017) ...................... 8 

Figure 1.6: Trucks (3.5–16t) market shares, by group and brand (EU28+2 2017) ................... 9 

Figure 1.7: Trucks (>16t) market shares, by group and brand (EU28+2 2017) ....................... 9 

Figure 1.8: Bus and coach market shares, by group and brand (EU28+2 2017) ................... 10 

Figure 1.9: Trailer manufacturer production volumes and market share (EU23+2 2017) ....... 11 

Figure 1.10: Off-road equipment shipments by category (EU28+2 2017) .............................. 12 

Figure 1.11: Passenger car registration data (EU28+2 2017) ................................................. 14 

Figure 1.12: CVs and average fleet size by industry and company size (EU27 2015) ............ 16 

Figure 1.13: Examples of typical organisations for different LCV fleet sizes ............................ 17 

Figure 1.14: Examples of typical organisations for different HCV fleet sizes ........................... 18 

Figure 2.1: Fleet management infrastructure overview ............................................................ 22 

Figure 2.2: Examples of FM unit form factors ........................................................................... 23 

Figure 2.3: Data interfaces used by FM units ........................................................................... 24 

Figure 2.4: Examples of devices connected to FM-units.......................................................... 25 

Figure 2.5: Mobile network operators (EU23+2 2017) ............................................................. 27 

Figure 2.6: Example of FM backoffice segment ....................................................................... 29 

Figure 2.7: Fuel card transaction overview report .................................................................... 32 

Figure 2.8: Examples of fuel cards ........................................................................................... 33 

Figure 2.9: Digital tachograph smart cards issued (EU23+2 Q4-2013) .................................. 40 

Figure 2.10: Nationwide Toll systems for trucks in Europe (2017) ........................................... 41 

Figure 3.1: Fleet management shipments and penetration rate (EU27+2 2016–2022) .......... 46 

Figure 3.2: Fleet management installed base and penetration rate by region (Q4-2017) ....... 47 

Figure 3.3: Top-40 fleet management providers, by installed base (EU27+2 Q4-2017) ......... 48 

Figure 3.4: Trailer Telematics shipments and penetration rate (EU28+2 2016–2022) ............ 50 

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Figure 3.5: Top-5 trailer telematics providers, by installed base (EU28+2 Q4-2017) .............. 50 

Figure 3.6: Financial data for leading telematics industry players (2017) ................................ 56 

Figure 3.7: FM mergers and acquisitions in Europe (2010–2018) ........................................... 60 

Figure 3.8: Mobile operators in Europe by cellular IoT subscriber base (Q2-2017) ................ 65 

Figure 3.9: Examples of fleet management offerings by mobile operators (2017) .................. 66 

Figure 4.1: The new Multimedia Cockpit .................................................................................. 79 

Figure 4.2: Micronet A-307 Mobile Data Terminal .................................................................. 116 

Figure 5.1: ABAX Fleet Management ...................................................................................... 126 

Figure 5.2: ABAX acquisition history ....................................................................................... 127 

Figure 5.3: Cartrack’s Drive Vision on-board dual camera system ........................................ 134 

Figure 5.4: The Android-based Ctrack On-The-Road (OTR) driver terminal .......................... 136 

Figure 5.5: Garmin’s Fleet 790 fleet telematics tablet with integrated dash cam ................... 141 

Figure 5.6: Masternaut Connect overview .............................................................................. 146 

Figure 5.7: Teletrac Navman DIRECTOR and DRIVE app suite ............................................. 156 

Figure 5.8: TomTom WEBFLEET, PRO 8275 TRUCK and LINK 510...................................... 160 

Figure 5.9: Transics TX-SKY and TX-GO ................................................................................ 165 

Figure 5.10: Verizon Connect Fleet software interface ........................................................... 175 

Figure 5.11: Coach by Verizon Connect ................................................................................. 176 

Figure 5.12: Verizon Connect Reveal software interfaces ...................................................... 177 

Figure 5.13: Viasat WebConsole App ..................................................................................... 181 

Figure 6.1: Active FM systems by region (Europe 2010–2022) .............................................. 183 

Figure 6.2: Active FM systems in Benelux and France (2010–2022) ..................................... 184 

Figure 6.3: Active FM systems in Germany and Central Europe (2010–2022) ...................... 201 

Figure 6.4: Active FM systems in the Mediterranean (2010–2022) ........................................ 221 

Figure 6.5: Active FM systems in the Nordic countries (2010–2022) ..................................... 231 

Figure 6.6: Active FM systems in the UK and Ireland (2010–2022) ........................................ 238 

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Table of Contents Table of Contents ......................................................................................................................... i 

List of Figures ............................................................................................................................. vi 

Executive summary ..................................................................................................................... 1 

1  Commercial vehicle fleets in the CIS and Eastern Europe .................................................. 3 

1.1  The commercial vehicle market in Russia and the CIS ............................................... 4 

1.1.1  Manufacturer market shares ................................................................................. 6 

1.1.2  Ownership structure .............................................................................................. 9 

1.2  The commercial vehicle market in Eastern Europe ................................................... 10 

1.2.1  Manufacturer market shares ............................................................................... 10 

1.2.2  Ownership structure ............................................................................................ 12 

2  Fleet management solutions ............................................................................................. 15 

2.1  Fleet management infrastructure .............................................................................. 15 

2.1.1  Vehicle segment .................................................................................................. 16 

2.1.2  GNSS segment ................................................................................................... 19 

2.1.3  Network segment ................................................................................................ 20 

2.1.4  Backoffice segment ............................................................................................. 24 

2.2  Vehicle management ................................................................................................. 25 

2.2.1  Vehicle diagnostics and maintenance planning ................................................. 25 

2.2.2  Security tracking .................................................................................................. 26 

2.3  Driver management ................................................................................................... 26 

2.3.1  Driving data registration and analysis ................................................................. 27 

2.3.2  Video-based driver monitoring ............................................................................ 27 

2.3.3  Eco-driving schemes ........................................................................................... 28 

2.3.4  Insurance risk management ................................................................................ 28 

2.4  Operations management ........................................................................................... 29 

2.4.1  Routing and navigation ....................................................................................... 29 

2.4.2  Transport management ....................................................................................... 29 

2.4.3  Mobile workforce management .......................................................................... 30 

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2.5  Regulatory compliance and reporting ....................................................................... 31 

2.5.1  Drivers’ working hours ........................................................................................ 31 

2.5.2  Digital tachograph data download ...................................................................... 32 

2.5.3  Electronic toll collection ...................................................................................... 33 

2.5.4  ERA-GLONASS and eCall ................................................................................... 36 

2.5.5  Other applications ............................................................................................... 37 

2.6  Business models ....................................................................................................... 38 

3  Market forecasts and trends .............................................................................................. 41 

3.1  Market analysis .......................................................................................................... 41 

3.1.1  Installed base and unit shipments – Eastern Europe and CIS including Russia 41 

3.1.2  Installed base and unit shipments – Russia ........................................................ 42 

3.1.3  Regional markets and players ............................................................................. 43 

3.1.4  Vendor market shares ......................................................................................... 48 

3.2  Market drivers and barriers ........................................................................................ 49 

3.2.1  Macroeconomic environment ............................................................................. 50 

3.2.2  Regulatory environment ...................................................................................... 51 

3.2.3  Competitive environment .................................................................................... 52 

3.2.4  Technology environment .................................................................................... 53 

3.3  Value chain analysis .................................................................................................. 54 

3.3.1  Telematics industry players ................................................................................. 56 

3.3.2  Automotive industry players ................................................................................ 59 

3.3.3  Telecom industry players .................................................................................... 60 

3.3.4  IT industry players ............................................................................................... 65 

3.4  Future industry trends ............................................................................................... 66 

4  OEM products and strategies ............................................................................................ 69 

4.1  European truck manufacturers .................................................................................. 69 

4.1.1  DAF Trucks .......................................................................................................... 69 

4.1.2  Daimler Group ..................................................................................................... 70 

4.1.3  Iveco .................................................................................................................... 75 

4.1.4  MAN Truck & Bus ................................................................................................ 77 

4.1.5  Scania .................................................................................................................. 80 

4.1.6  Volvo Group ........................................................................................................ 83 

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4.2  Local truck manufacturers in the CIS ........................................................................ 86 

4.2.1  GAZ Group .......................................................................................................... 86 

4.2.2  Kamaz .................................................................................................................. 88 

4.2.3  UAZ ...................................................................................................................... 89 

4.2.4  MAZ ..................................................................................................................... 90 

5  International aftermarket solution providers ...................................................................... 93 

5.1  Astrata Europe ........................................................................................................... 93 

5.2  Garmin and partners.................................................................................................. 97 

5.3  Masternaut ................................................................................................................. 99 

5.4  MiX Telematics ......................................................................................................... 102 

5.5  Telogis (Verizon) ...................................................................................................... 106 

5.6  TomTom Telematics ................................................................................................ 109 

5.7  Transics – a WABCO company ............................................................................... 114 

5.8  Trimble ..................................................................................................................... 117 

5.9  Viasat Group ............................................................................................................ 122 

6  Regional aftermarket solution providers .......................................................................... 125 

6.1  Arvento Mobile Systems .......................................................................................... 125 

6.2  CVS Mobile .............................................................................................................. 128 

6.3  Ecofleet .................................................................................................................... 129 

6.4  Fort Telecom ............................................................................................................ 131 

6.5  Frotcom International .............................................................................................. 134 

6.6  Gurtam ..................................................................................................................... 135 

6.7  Mobiliz ...................................................................................................................... 137 

6.8  Omnicomm .............................................................................................................. 139 

6.9  Ruptela ..................................................................................................................... 142 

6.10  TechnoKom ............................................................................................................. 143 

6.11  Teltonika .................................................................................................................. 145 

6.12  WebEye International .............................................................................................. 147 

7  Local aftermarket solution providers ............................................................................... 149 

7.1  Russia and the CIS .................................................................................................. 149 

7.1.1  ANTOR Business Solutions ............................................................................... 149 

7.1.2  Arkan ................................................................................................................. 151 

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7.1.3  Autoconnex and Vodafone Automotive ............................................................ 151 

7.1.4  Autolocator (Megapage) ................................................................................... 152 

7.1.5  AutoTracker ....................................................................................................... 153 

7.1.6  BelTransSputnik ................................................................................................ 156 

7.1.7  Benish GPS Ukraine .......................................................................................... 157 

7.1.8  Cesar Satellite ................................................................................................... 159 

7.1.9  Galileosky .......................................................................................................... 160 

7.1.10  Garage GPS ...................................................................................................... 162 

7.1.11  GlobalSat ........................................................................................................... 162 

7.1.12  GLONASSSoft ................................................................................................... 163 

7.1.13  Glosav ............................................................................................................... 165 

7.1.14  ITOB .................................................................................................................. 167 

7.1.15  Live GPS Tracking ............................................................................................. 167 

7.1.16  Locarus .............................................................................................................. 168 

7.1.17  Matrix ................................................................................................................. 168 

7.1.18  Micro Line .......................................................................................................... 169 

7.1.19  Moldcell ............................................................................................................. 170 

7.1.20  Navigator Group (ENDS) ................................................................................... 171 

7.1.21  Navis group ....................................................................................................... 174 

7.1.22  Navtelecom ....................................................................................................... 175 

7.1.23  NIS (MTS) .......................................................................................................... 176 

7.1.24  RCS ................................................................................................................... 178 

7.1.25  Ritm ................................................................................................................... 179 

7.1.26  RusLink (GdeMoi) ............................................................................................. 180 

7.1.27  SCOUT .............................................................................................................. 180 

7.1.28  SpaceTeam ....................................................................................................... 183 

7.1.29  T-One Group ..................................................................................................... 186 

7.1.30  Vektor GPS ........................................................................................................ 187 

7.2  Eastern Europe ........................................................................................................ 187 

7.2.1  Aldobec Technologies (Dispecer) ..................................................................... 188 

7.2.2  AROBS Transilvania Software (TrackGPS) ....................................................... 188 

7.2.3  Artronic .............................................................................................................. 190 

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7.2.4  Business Lease Romania .................................................................................. 191 

7.2.5  EasyTRACK ....................................................................................................... 192 

7.2.6  ETA Automatizari Industriale (SafeFleet)........................................................... 193 

7.2.7  Evotracking (EVO GPS) .................................................................................... 195 

7.2.8  FALCOM ............................................................................................................ 196 

7.2.9  Framelogic......................................................................................................... 196 

7.2.10  GPS Bulgaria ..................................................................................................... 197 

7.2.11  GSMvalve .......................................................................................................... 199 

7.2.12  GX Solutions ...................................................................................................... 199 

7.2.13  i-Cell ................................................................................................................... 200 

7.2.14  iData .................................................................................................................. 201 

7.2.15  Infocar ................................................................................................................ 202 

7.2.16  Infotech .............................................................................................................. 203 

7.2.17  iSYS Professional .............................................................................................. 204 

7.2.18  Locator BG ........................................................................................................ 204 

7.2.19  LOSTnFOUND ................................................................................................... 205 

7.2.20  Mireo .................................................................................................................. 206 

7.2.21  Mobilisis ............................................................................................................. 206 

7.2.22  MOVYS .............................................................................................................. 208 

7.2.23  Princip ............................................................................................................... 208 

7.2.24  SAS Grup .......................................................................................................... 209 

7.2.25  Satko ................................................................................................................. 209 

7.2.26  Secar Bohemia .................................................................................................. 210 

7.2.27  Skyguard (Secret Control) ................................................................................ 212 

7.2.28  Sledenje............................................................................................................. 212 

7.2.29  Tahograf ............................................................................................................ 213 

7.2.30  TrackNav ........................................................................................................... 214 

7.2.31  Viasat Technology (ICOM) ................................................................................ 214 

7.2.32  Webbase (Secret Control) ................................................................................. 216 

Glossary .................................................................................................................................. 219 

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List of Figures Figure 1.1: Commercial vehicles in use in Russia and the CIS (2013) ....................................... 4 

Figure 1.2: Structure of the Russian truck fleet by brand (2016) ................................................ 5 

Figure 1.3: Sales of trucks by brand in Russia (2016) ................................................................ 7 

Figure 1.4: Sales of LCVs by brand in Russia (2016) ................................................................. 8 

Figure 1.5: Commercial vehicle fleet structure in Russia (2017) ................................................ 8 

Figure 1.6: Commercial vehicles in use in Eastern Europe (2013) ............................................ 9 

Figure 1.7: Trucks (>3.5t) market shares, by group and brand (EU28+2 2016) .................... 11 

Figure 1.8: LCV manufacturer market shares (EU28+2 2016) ................................................. 12 

Figure 1.9: Examples of typical organisations for different LCV fleet sizes .............................. 13 

Figure 1.10: Examples of typical organisations for different HCV fleet sizes ........................... 14 

Figure 2.1: Fleet management infrastructure overview ............................................................ 16 

Figure 2.2: Examples of FM device form factors ...................................................................... 17 

Figure 2.3: Data interfaces used by FM devices ...................................................................... 18 

Figure 2.4: Examples of peripherals connected to FM devices ............................................... 19 

Figure 2.5: Mobile network operators in Eastern Europe (2017) ............................................. 21 

Figure 2.6: Mobile network operators in Russia and the CIS region (2017) ............................ 23 

Figure 2.7: Example of FM backoffice segment ....................................................................... 24 

Figure 2.8: On-board unit options for the Russian electronic toll collection system Platon ........ 36 

Figure 3.1: FM shipments and penetration rate (Russia/CIS/Eastern Europe 2016–2021) ..... 42 

Figure 3.2: FM shipments and penetration rate (Russia 2016–2021)....................................... 43 

Figure 3.3: Top-15 FM providers, by installed base (CIS and Eastern Europe Q4-2016) ........ 49 

Figure 3.4: Financial data for telematics industry players (2016) ............................................. 55 

Figure 3.5: FM mergers and acquisitions in Europe and the CIS (2014–2017) ....................... 58 

Figure 3.6: Examples of fleet management offerings by mobile operators (2017) .................. 62 

Figure 4.1: Fleetboard DispoPilot.guide powered by TomTom ............................................... 72 

Figure 4.2: Scania Fleet Management app interface ................................................................ 82 

Figure 5.1: Masternaut Connect overview .............................................................................. 100 

Figure 5.2: TomTom WEBFLEET, LINK 510 and PRO 8275 TRUCK...................................... 110 

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Figure 5.3: TomTom PRO 2020 driver terminal ...................................................................... 111 

Figure 5.4: Overview of the Trimble PULSE connected field service solution ....................... 119 

Figure 5.5: Viasat WebConsole app ....................................................................................... 123 

Figure 6.1: Arvento’s imt.11, imt.14, imt.24 and imt.53 tracking devices ............................... 126 

Figure 6.2: FORT TCU vehicle device from Fort Telecom ...................................................... 131 

Figure 6.3: Fort Telecom’s Fort Monitor Hosting backoffice interface ................................... 132 

Figure 6.4: Wialon Hosting web interface ............................................................................... 136 

Figure 6.5: Profi, Optim and LLS sensor from Omnicomm .................................................... 140 

Figure 6.6: AutoGRAPH hardware device family from TechnoKom ....................................... 144 

Figure 6.7: Teltonika’s FMB001, FMA110 and FM6320 fleet management products ............ 146 

Figure 7.1: BelTransSputnik’s BTSMobile Android interface ................................................. 156 

Figure 7.2: Transport monitoring system interface from Cesar Satellite ................................ 159 

Figure 7.3: Galileosky Base Block and Galileosky 7.0 devices .............................................. 160 

Figure 7.4: GLONASSSoft’s web-based backoffice interface ................................................ 164 

Figure 7.5: Moldcell Transport Manager web-based vehicle monitoring interface ................ 170 

Figure 7.6: Navtelecom’s Cybermonitor web-based monitoring system interface ................ 175 

Figure 7.7: Scout MT-700 PRO 285 and MT-700 OBD-Dongle tracking devices ................... 182 

Figure 7.8: TELL Software Hungary’s EasyTRACK vehicle tracking system .......................... 193 

Figure 7.9: SafeFleet X9 and fliGo app interface .................................................................... 194 

Figure 7.10: Infocar web-based GPS fleet management interface ......................................... 202 

Figure 7.11: Locator BG Android app ..................................................................................... 205 

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Table of Contents Table of Contents ......................................................................................................................... i 

List of Figures .............................................................................................................................. v 

Executive summary ..................................................................................................................... 1 

1  Commercial vehicle fleets in China ..................................................................................... 3 

1.1  Light trucks .................................................................................................................. 5 

1.2  Medium trucks ............................................................................................................. 6 

1.3  Heavy trucks ................................................................................................................ 7 

1.4  Buses and coaches ..................................................................................................... 9 

1.5  Trailers ....................................................................................................................... 11 

1.6  Ownership structure .................................................................................................. 12 

2  Fleet management solutions ............................................................................................. 15 

2.1  Fleet management infrastructure .............................................................................. 15 

2.1.1  Vehicle segment .................................................................................................. 16 

2.1.2  GNSS segment ................................................................................................... 19 

2.1.3  Network segment ................................................................................................ 20 

2.1.4  Backoffice segment ............................................................................................. 21 

2.2  Vehicle management ................................................................................................. 23 

2.2.1  Vehicle diagnostics and maintenance planning ................................................. 23 

2.2.2  Security tracking .................................................................................................. 24 

2.3  Driver management ................................................................................................... 24 

2.3.1  Driving data registration and analysis ................................................................. 25 

2.3.2  Eco-driving schemes ........................................................................................... 25 

2.3.3  Insurance risk management ................................................................................ 25 

2.4  Operations management ........................................................................................... 26 

2.4.1  Routing and navigation ....................................................................................... 26 

2.4.2  Transport management ....................................................................................... 27 

2.4.3  Mobile workforce management .......................................................................... 28 

2.5  Regulatory compliance and reporting ....................................................................... 28 

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2.5.1  Digital tachographs and similar regulations and standards ............................... 28 

2.5.2  Road tolls and other fees .................................................................................... 30 

2.5.3  IoT platform ......................................................................................................... 31 

2.6  Business models ....................................................................................................... 32 

3  Market forecasts and trends .............................................................................................. 33 

3.1  Market analysis .......................................................................................................... 33 

3.1.1  Fleet management installed base and unit shipments ....................................... 33 

3.1.2  Local market characteristics in China ................................................................. 34 

3.1.3  Fleet management vendor market shares .......................................................... 36 

3.2  Market drivers and barriers ........................................................................................ 38 

3.2.1  Macroeconomic environment ............................................................................. 38 

3.2.2  Regulatory environment ...................................................................................... 39 

3.2.3  Competitive environment .................................................................................... 41 

3.2.4  Technology environment .................................................................................... 43 

3.3  Value chain analysis .................................................................................................. 44 

3.3.1  Telematics industry players ................................................................................. 44 

3.3.2  Automotive industry players ................................................................................ 46 

3.3.3  Telecom industry players .................................................................................... 50 

3.3.4  IT industry players ............................................................................................... 53 

3.4  Future industry trends ............................................................................................... 54 

4  OEM products and strategies ............................................................................................ 57 

4.1  Chinese truck manufacturers .................................................................................... 57 

4.1.1  Foton ................................................................................................................... 58 

4.1.2  Shaanxi Automobile Group ................................................................................. 59 

4.1.3  Dongfeng ............................................................................................................. 59 

4.1.4  FAW ..................................................................................................................... 60 

4.1.5  CNHTC (Sinotruk) ............................................................................................... 61 

4.1.6  JAC ...................................................................................................................... 61 

4.2  Chinese bus manufacturers ...................................................................................... 62 

4.2.1  King Long Group ................................................................................................. 62 

4.2.2  Yutong ................................................................................................................. 64 

4.2.3  Ankai .................................................................................................................... 65 

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4.2.4  Zhongtong ........................................................................................................... 66 

4.2.5  Youngman ........................................................................................................... 66 

4.2.6  Huanghai ............................................................................................................. 66 

4.2.7  Sunwin ................................................................................................................. 67 

5  International aftermarket solution providers ...................................................................... 69 

5.1  Introduction ................................................................................................................ 69 

5.1.1  China is a challenging but promising growth market for international players .. 69 

5.1.2  A small number of Western FMS providers are active on the Chinese market .. 70 

5.1.3  Future China plans among international FMS vendors vary considerably ......... 70 

5.2  Astrata Group ............................................................................................................ 72 

5.3  DigiCore ..................................................................................................................... 74 

5.4  Microlise ..................................................................................................................... 76 

5.5  MiX Telematics ........................................................................................................... 78 

5.6  Navman Wireless ....................................................................................................... 82 

5.7  Trimble ....................................................................................................................... 84 

6  Chinese aftermarket solution providers ............................................................................. 89 

6.1  Track & trace solutions .............................................................................................. 89 

6.1.1  3 Union Star ......................................................................................................... 90 

6.1.2  666GPS ............................................................................................................... 90 

6.1.3  E6GPS ................................................................................................................. 91 

6.1.4  Eagle Patrol FMS ................................................................................................. 91 

6.1.5  Etrans .................................................................................................................. 92 

6.1.6  Exsun ................................................................................................................... 92 

6.1.7  Hangzhou Hopechart Digital ............................................................................... 93 

6.1.8  Hon Wai Tat (Macau) Network Technologies ..................................................... 93 

6.1.9  Huoyunren ........................................................................................................... 94 

6.1.10  Lingtu ................................................................................................................... 94 

6.1.11  Meitrack ............................................................................................................... 94 

6.1.12  Mingzhou Technology ......................................................................................... 95 

6.1.13  Shandong Jiacheng Software & Technology ..................................................... 95 

6.1.14  Shanghai Sizeng Information Technology .......................................................... 96 

6.1.15  Shenzhen Car Steward Technology ................................................................... 97 

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6.1.16  Shenzhen Fangyuan Info-Tech ........................................................................... 97 

6.1.17  Shenzhen Huabao Electronics Technology ........................................................ 98 

6.1.18  Shenzhen SOFAR Communication ..................................................................... 98 

6.1.19  Shenzhen Weitongda Electronics ....................................................................... 99 

6.1.20  Star Open Electronics ......................................................................................... 99 

6.1.21  TIZA ..................................................................................................................... 99 

6.1.22  YHT .................................................................................................................... 100 

6.1.23  Zhengzhou Shenyang Science & Technology ................................................. 100 

6.2  OBD/CAN-based solutions ...................................................................................... 101 

6.2.1  Aerospace Intelligent ......................................................................................... 101 

6.2.2  Aore Technology ............................................................................................... 102 

6.2.3  Beijing UniStrong Science & Technology ......................................................... 103 

6.2.4  Chainway ITS .................................................................................................... 104 

6.2.5  DNA ................................................................................................................... 105 

6.2.6  Guangzhou Record Win Intelligent Technology ............................................... 105 

6.2.7  Shanghai Transun Telematics Technology....................................................... 106 

6.2.8  Sinocastel .......................................................................................................... 107 

6.3  Mobile device-based solutions ................................................................................ 108 

6.3.1  Log 56................................................................................................................ 108 

6.4  Hardware and VAS .................................................................................................. 109 

6.4.1  Baoding Beier Electronics ................................................................................. 109 

6.4.2  Beijing Zhongdou Technology (Ccompass) ..................................................... 109 

6.4.3  Heacent ............................................................................................................. 110 

6.4.4  Shandong Chean Electronics Technology ....................................................... 111 

6.4.5  Shenzhen Flycosmos New Technology ............................................................ 111 

6.4.6  Shenzhen Legevo Technology ......................................................................... 111 

6.4.7  Shenzhen Liyuan Communication Technology ................................................ 112 

Glossary .................................................................................................................................. 113 

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List of Figures Figure 1.1: Total number of registered trucks by weight classification (China 2011) ................ 3 

Figure 1.2: Top manufacturers of trucks and buses (China 2013) ............................................. 4 

Figure 1.3: Development of light truck sales (China 2002–2013) ............................................... 5 

Figure 1.4: Development of medium truck sales (China 2002–2013) ........................................ 6 

Figure 1.5: Sales of medium trucks (6–15t) by manufacturer (China 2013)............................... 7 

Figure 1.6: Development of heavy truck sales (China 2002–2013) ............................................ 8 

Figure 1.7: Sales of heavy trucks (>14t) by manufacturer (China 2013) ................................... 9 

Figure 1.8: Sales of buses by manufacturer and category (China 2013) ................................. 10 

Figure 2.1: Fleet management infrastructure overview ............................................................ 16 

Figure 2.2: Examples of FM unit form factors ........................................................................... 17 

Figure 2.3: Data interfaces used by FM devices ...................................................................... 18 

Figure 2.4: Examples of devices connected to FM devices ..................................................... 19 

Figure 2.5: Example of FM backoffice segment ....................................................................... 22 

Figure 3.1: FM shipments, installed base and penetration (China 2013–2019) ....................... 34 

Figure 3.2: Top Chinese fleet management vendors by installed base (2014) ........................ 37 

Figure 3.3: Mobile operators in China by M2M subscriber base (Q4-2013) ............................ 51 

Figure 5.1: Astrata’s Geo-Location Platform (GLP1000) telematics device ............................. 73 

Figure 5.2: Microlise’s DriveTab tablet and Driver Performance Management (DPM) app ..... 77 

Figure 5.3: MiX Telematics’ FM Communicator and RIBAS hardware devices........................ 79 

Figure 5.4: Navman Wireless’ Qube, MDT 860 and M-Nav 800 ............................................... 82 

Figure 5.5: Trimble Automotive Platform (TAP) tracking device ............................................... 87 

Figure 6.1: In-cab device from Shandong Jiacheng Software & Technology .......................... 96 

Figure 6.2: Aerospace Intelligent’s Vdrive interface ............................................................... 101 

Figure 6.3: Hardware from Aore Technology ......................................................................... 102 

Figure 6.4: Transun’s in-vehicle hardware .............................................................................. 106 

Figure 6.5: Sinocastel track & trace and OBD devices .......................................................... 107 

Figure 6.6: Telematics hardware provided by Beijing Zhongdou Technology (Ccompass) . 110 

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Table of Contents Table of Contents ......................................................................................................................... i 

List of Figures ............................................................................................................................. vii 

Executive summary ..................................................................................................................... 1 

1  Global freight transportation overview ................................................................................. 3 

1.1  International merchandise trade .................................................................................. 4 

1.1.1  Freight transportation modes ................................................................................ 6 

1.1.2  Logistics units and containerisation ...................................................................... 7 

1.1.3  Ports, terminals and trade lanes ........................................................................... 9 

1.2  Intermodal shipping containers ................................................................................. 12 

1.2.1  Container fleet ..................................................................................................... 13 

1.2.2  Container manufacturers ..................................................................................... 14 

1.2.3  Container ships ................................................................................................... 15 

1.2.4  Container ownership structure ............................................................................ 16 

1.2.5  Container shipping companies ........................................................................... 17 

1.2.6  Container leasing companies ............................................................................. 18 

1.3  Trailers, semi-trailers, rail freight wagons and ULDs ................................................. 19 

1.3.1  Trailers and semi-trailers ..................................................................................... 19 

1.3.2  Rail Freight Wagons ............................................................................................ 21 

1.3.3  Air freight unit load devices ................................................................................. 22 

1.4  Other transport industry actors ................................................................................. 24 

1.4.1  Consigner/Consignee ......................................................................................... 25 

1.4.2  Freight forwarders ............................................................................................... 26 

1.4.3  Customs and regulatory authorities .................................................................... 26 

1.4.4  Terminal operators and ground handlers ........................................................... 26 

2  Trailer and cargo container tracking solutions .................................................................. 29 

2.1  Trailer and cargo container tracking infrastructure ................................................... 30 

2.1.1  Trailer and cargo container segment .................................................................. 32 

2.1.2  GNSS segment ................................................................................................... 35 

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2.1.3  Network segment ................................................................................................ 36 

2.1.4  Service segment .................................................................................................. 38 

2.2  Supply chain management ....................................................................................... 39 

2.2.1  Cargo and inventory management ..................................................................... 39 

2.2.2  Insurance risk management ................................................................................ 40 

2.3  Security management ............................................................................................... 41 

2.3.1  Theft, accident and damage security .................................................................. 41 

2.3.2  Terrorism and illegal and dangerous goods security ......................................... 41 

2.4  Trailer and container operations management ......................................................... 42 

2.4.1  Container and trailer management ..................................................................... 42 

2.4.2  Container and trailer transport management ...................................................... 42 

2.5  Regulatory compliance and reporting ....................................................................... 43 

2.5.1  Supply chain security and environmental programs .......................................... 43 

2.5.2  Tax collection ...................................................................................................... 47 

2.6  International container and cargo tracking technology initiatives ............................. 48 

2.6.1  The Integrity project ............................................................................................ 48 

2.6.2  The Smart-CM project ......................................................................................... 49 

2.6.3  The Cassandra project ........................................................................................ 50 

2.6.4  The CONTAIN project ......................................................................................... 51 

2.6.5  The iCargo project ............................................................................................... 51 

2.6.6  The CORE project ............................................................................................... 52 

2.6.7  The RTICM project .............................................................................................. 53 

2.6.8  The SaMoLoSa project ........................................................................................ 54 

2.6.9  The US Department of Homeland Security’s Cargo Security Programs ............ 54 

2.6.10  The RECONS project .......................................................................................... 55 

2.6.11  The Apex-Secure Transit Corridors Project ........................................................ 56 

2.6.12  The NexTrust project ........................................................................................... 56 

2.7  Business models ....................................................................................................... 57 

3  Market forecasts and trends .............................................................................................. 59 

3.1  Market analysis .......................................................................................................... 59 

3.1.1  Installed base and unit shipments ...................................................................... 59 

3.1.2  Regional markets ................................................................................................ 61 

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3.1.3  Vendor market shares ......................................................................................... 63 

3.2  Market drivers and barriers ........................................................................................ 68 

3.2.1  Macroeconomic environment ............................................................................. 68 

3.2.2  Regulatory environment ...................................................................................... 70 

3.2.3  Competitive environment .................................................................................... 72 

3.2.4  Technology environment .................................................................................... 73 

3.3  Value chain analysis .................................................................................................. 73 

3.3.1  Telematics industry players ................................................................................. 74 

3.3.2  Cargo transport industry players ........................................................................ 80 

3.3.3  Telecom industry players .................................................................................... 85 

3.3.4  IT industry players ............................................................................................... 88 

3.4  Future industry trends ............................................................................................... 90 

4  European solution providers ............................................................................................. 95 

4.1  AEON Customs Consultancy .................................................................................... 97 

4.2  Agheera ..................................................................................................................... 97 

4.3  Arviem ........................................................................................................................ 98 

4.4  Asto Telematics ....................................................................................................... 100 

4.5  Bosch ....................................................................................................................... 100 

4.6  CargoGuard ............................................................................................................. 102 

4.7  CSB Technologies ................................................................................................... 102 

4.8  DHL .......................................................................................................................... 104 

4.9  EPSa ........................................................................................................................ 105 

4.10  Globe Tracker .......................................................................................................... 106 

4.11  Hirschmann Car Communication (TE Connectivity) ............................................... 108 

4.12  Idem Telematics ...................................................................................................... 109 

4.13  Identec Solutions ..................................................................................................... 111 

4.14  Kirsen Global Security ............................................................................................. 112 

4.15  Kizy Tracking ........................................................................................................... 113 

4.16  KPN .......................................................................................................................... 114 

4.17  Loksys Solutions ...................................................................................................... 116 

4.18  Macnil (Zucchetti Group) ......................................................................................... 116 

4.19  Maersk Line ............................................................................................................. 117 

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4.20  Masternaut ............................................................................................................... 119 

4.21  Mecomo ................................................................................................................... 120 

4.22  Nexiot ....................................................................................................................... 122 

4.23  Novacom ................................................................................................................. 123 

4.24  Ovinto ...................................................................................................................... 124 

4.25  RM2 .......................................................................................................................... 125 

4.26  SAVVY Telematic Systems ...................................................................................... 126 

4.27  Schmitz Cargobull ................................................................................................... 127 

4.28  SecureSystem ......................................................................................................... 129 

4.29  SuccorfishM2M ........................................................................................................ 130 

4.30  Sycada ..................................................................................................................... 131 

4.31  Transics (WABCO) ................................................................................................... 132 

4.32  TRAXENS ................................................................................................................. 133 

4.33  Trusted ..................................................................................................................... 135 

4.34  Ubidata .................................................................................................................... 136 

4.35  Yellowfish (Fleetmonitor) ......................................................................................... 137 

4.36  Zenatek .................................................................................................................... 138 

5  North American solution providers .................................................................................. 141 

5.1  7PSolutions .............................................................................................................. 143 

5.2  Amsted Rail .............................................................................................................. 145 

5.3  AT&T ........................................................................................................................ 146 

5.4  Ayantra ..................................................................................................................... 148 

5.5  BlackBerry ............................................................................................................... 149 

5.6  BSM Technologies .................................................................................................. 150 

5.7  CalAmp .................................................................................................................... 152 

5.8  DeWalt ..................................................................................................................... 155 

5.9  Digi International ...................................................................................................... 155 

5.10  Digital Communications Technologies .................................................................... 157 

5.11  e2e Logistics Consulting ......................................................................................... 158 

5.12  Emerson .................................................................................................................. 158 

5.13  Fleet Complete ........................................................................................................ 161 

5.14  Fleetilla ..................................................................................................................... 163 

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5.15  Geoforce .................................................................................................................. 164 

5.16  Globalstar ................................................................................................................ 165 

5.17  Hi-G-Tek ................................................................................................................... 168 

5.18  Honeywell Global Tracking ..................................................................................... 170 

5.19  I.D. Systems ............................................................................................................. 172 

5.20  Intelyt ....................................................................................................................... 173 

5.21  Numerex (Sierra Wireless) ....................................................................................... 174 

5.22  Omnitracs ................................................................................................................ 176 

5.23  OnAsset Intelligence ................................................................................................ 178 

5.24  ORBCOMM .............................................................................................................. 180 

5.25  PalleTech ................................................................................................................. 184 

5.26  Powers International ................................................................................................ 185 

5.27  Purfresh ................................................................................................................... 186 

5.28  Quake Global ........................................................................................................... 187 

5.29  Roambee ................................................................................................................. 188 

5.30  RSAE Labs ............................................................................................................... 189 

5.31  Samsara ................................................................................................................... 191 

5.32  Savi Technology ...................................................................................................... 192 

5.33  Sendum Wireless ..................................................................................................... 193 

5.34  Sensitech ................................................................................................................. 194 

5.35  SkyBitz (Telular) ....................................................................................................... 196 

5.36  Spireon .................................................................................................................... 199 

5.37  T24 Defence ............................................................................................................. 200 

5.38  Teletrac Navman ...................................................................................................... 202 

5.39  TGI ........................................................................................................................... 203 

5.40  Trimble ..................................................................................................................... 204 

5.41  Wireless Links .......................................................................................................... 206 

5.42  Zest Labs (Ecoark) .................................................................................................. 207 

6  Rest of World solution providers ..................................................................................... 209 

6.1  Arknav ...................................................................................................................... 210 

6.2  CartaSense .............................................................................................................. 211 

6.3  Contguard ................................................................................................................ 211 

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6.4  Ctrack (Inseego) ...................................................................................................... 212 

6.5  Eliron ........................................................................................................................ 213 

6.6  Envotech .................................................................................................................. 214 

6.7  Globaltrack .............................................................................................................. 216 

6.8  Loginno Logistic Innovation .................................................................................... 217 

6.9  Pointer Telocation .................................................................................................... 218 

6.10  Queclink Wireless Solutions .................................................................................... 221 

6.11  Satlock ..................................................................................................................... 222 

6.12  Starcom Systems .................................................................................................... 222 

6.13  Swinnus ................................................................................................................... 224 

6.14  Tracertrak (Pivotel) .................................................................................................. 226 

6.15  ZIM ........................................................................................................................... 227 

Glossary .................................................................................................................................. 229 

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Index

List of Figures Figure 1.1: Index for GDP and international merchandise trade (World 1991–2016) ................ 4 

Figure 1.2: Merchandise trade by region (World 2016) .............................................................. 5 

Figure 1.3: External trade by mode of transport (EU-28 2015) .................................................. 6 

Figure 1.4: Container port throughput (World 2000–2016) ........................................................ 9 

Figure 1.5: Top 10 container ports (World 2016) ..................................................................... 10 

Figure 1.6: Top 10 air cargo ports (World 2017) ...................................................................... 11 

Figure 1.7: Container flows ....................................................................................................... 12 

Figure 1.8: Intermodal container fleet by type (World 2016) .................................................... 13 

Figure 1.9: Intermodal container fleet size (World 2008–2016) ................................................ 14 

Figure 1.10: Container manufacturer market shares (World 2015) .......................................... 15 

Figure 1.11: Container fleet ownership structure (World 2016) ................................................ 16 

Figure 1.12: Top 10 container shipping companies (World February 2018) ........................... 17 

Figure 1.13: Top container leasing companies (World 2017) .................................................. 19 

Figure 1.14: Cargo trailer fleet by region (World 2017) ............................................................ 20 

Figure 1.15: Transported tonne-kilometres by rail per region (World 2016) ............................ 21 

Figure 1.16: Examples of ULD pallet and container form factors ............................................. 22 

Figure 1.17: Annual air cargo demand growth rates by major market (World 2017) ............... 23 

Figure 1.18: Top 10 air cargo airlines (World 2016) ................................................................. 24 

Figure 1.19: The transport chain ............................................................................................... 25 

Figure 2.1: Real-time trailer and cargo container tracking infrastructure overview .................. 31 

Figure 2.2: Examples of trailer and cargo container tracking device form factors ................... 33 

Figure 2.3: Data interfaces used by container tracking units ................................................... 34 

Figure 2.4: Mobile operators by M2M subscriber base (World Q2-2017) ................................ 37 

Figure 2.5: Example of trailer and cargo container tracking service segment ......................... 38 

Figure 2.6: Examples of supply chain programs and initiatives (World 2018) ......................... 45 

Figure 2.7: Stakeholder benefits through Cassandra data sharing and risk assessment ....... 50 

Figure 3.1: Trailer and cargo container tracking device shipments (World 2017–2022) ......... 60 

Figure 3.2: Trailer tracking device shipments by region (World 2017–2022) ........................... 62 

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Figure 3.3: Major cargo loading unit tracking vendors (Q4-2017) ........................................... 64 

Figure 3.4: Major trailer tracking vendors (Q4-2017) ................................................................ 66 

Figure 3.5: Major intermodal container tracking vendors (Q4-2017) ....................................... 67 

Figure 3.6: Data for selected trailer and cargo container tracking industry players ................ 75 

Figure 3.7: M&As in the trailer and cargo container tracking space (2015–2018) ................... 78 

Figure 3.8: FedEx SenseAware Solution .................................................................................. 82 

Figure 3.9: Examples of telecom players offering cargo container and trailer tracking ........... 86 

Figure 4.1: European solution providers (A–E) ........................................................................ 95 

Figure 4.2: European solution providers (G–Z) ........................................................................ 96 

Figure 4.3: Bosch AMRA System ............................................................................................ 101 

Figure 4.4: Hirschmann Solutions’ Swap Body Tracking Device ........................................... 109 

Figure 4.5: Kizy Tracking’s K-2 tracking device ...................................................................... 114 

Figure 4.6: Overview of Maersk Line’s Remote Container Management (RCM) .................... 118 

Figure 4.7: Mecomo’s mecSOLAR solar-powered tracking device ........................................ 121 

Figure 4.8: SAVVY Synergy Enterprise and associated hardware devices ............................ 126 

Figure 4.9: Schmitz Cargobull’s TrailerConnect telematics hardware ................................... 128 

Figure 4.10: The Trusted T7+ tracking device ....................................................................... 136 

Figure 5.1: North American solution providers (A–D) ............................................................. 141 

Figure 5.2: North American solution providers (D–S) ............................................................. 142 

Figure 5.3: North American solution providers (S–W) ............................................................ 143 

Figure 5.4: 7PSolutions’ GL300W tracking device ................................................................. 144 

Figure 5.5: AT&T Asset Management Operations Center device portfolio ............................ 147 

Figure 5.6: BlackBerry Radar L ............................................................................................... 150 

Figure 5.7: The Digi SafeTemps solution ................................................................................ 156 

Figure 5.8: Globalstar’s SmartOne Solar tracking device ...................................................... 167 

Figure 5.9: Overview of PalleTech’s solution .......................................................................... 185 

Figure 5.10: Purfresh active atmosphere panels .................................................................... 187 

Figure 5.11: Sendum’s PT300 package tracker ..................................................................... 194 

Figure 5.12: T24 Defence’s Shadow tracking device ............................................................. 201 

Figure 6.1: Rest of World solution providers .......................................................................... 209 

Figure 6.2: Envotech’s RadioSecure SLM .............................................................................. 214 

Figure 6.3: Pointer’s CelloTrack Nano and external Bluetooth LE MultiSense device ........... 220 

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Figure 6.4: Swinnus’ ConTracer & iLock series of container tracking & security devices ..... 225 

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Table of Contents Table of Contents ......................................................................................................................... i 

List of Figures ............................................................................................................................. iv 

Executive summary ..................................................................................................................... 1 

1  Fleet management solutions ............................................................................................... 2 

1.1  Fleet management infrastructure ................................................................................ 2 

1.1.1  Vehicle segment .................................................................................................... 3 

1.1.2  GNSS segment ..................................................................................................... 7 

1.1.3  Network segment .................................................................................................. 7 

1.1.4  Backoffice segment ............................................................................................... 9 

1.2  Vehicle management ................................................................................................. 10 

1.2.1  Vehicle diagnostics and maintenance planning ................................................. 11 

1.2.2  Security tracking .................................................................................................. 11 

1.3  Driver management ................................................................................................... 12 

1.3.1  Driving data registration and analysis ................................................................. 12 

1.3.2  Video-based driver monitoring ............................................................................ 13 

1.3.3  Eco-driving schemes ........................................................................................... 13 

1.3.4  Insurance risk management ................................................................................ 14 

1.4  Operations management ........................................................................................... 14 

1.4.1  Routing and navigation ....................................................................................... 15 

1.4.2  Transport management ....................................................................................... 15 

1.4.3  Mobile workforce management .......................................................................... 16 

1.5  Regulatory compliance and reporting ....................................................................... 16 

1.5.1  Driver working hours, logbooks and tachographs ............................................. 17 

1.5.2  Electronic toll collection – e-toll and e-tags ........................................................ 18 

1.5.3  SARS travel logbooks ......................................................................................... 19 

1.5.4  Traffic fine management and demerit points – AARTO ....................................... 20 

1.5.5  Road Transport Management System (RTMS) ................................................... 21 

1.5.6  Distracted driving ................................................................................................ 21 

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1.5.7  Special transports ............................................................................................... 22 

1.6  Business models ....................................................................................................... 22 

2  Market forecasts and trends .............................................................................................. 25 

2.1  Market analysis .......................................................................................................... 25 

2.1.1  The South African vehicle market ....................................................................... 25 

2.1.2  Fleet management installed base and unit shipments ....................................... 27 

2.1.3  Fleet management vendor market shares .......................................................... 28 

2.1.4  Local market characteristics in South Africa ....................................................... 30 

2.2  Market drivers and barriers ........................................................................................ 31 

2.2.1  Macroeconomic environment ............................................................................. 31 

2.2.2  Regulatory environment ...................................................................................... 32 

2.2.3  Competitive environment .................................................................................... 33 

2.2.4  Technology environment .................................................................................... 34 

2.3  Value chain analysis .................................................................................................. 35 

2.3.1  Telematics industry players ................................................................................. 36 

2.3.2  Automotive industry players ................................................................................ 38 

2.3.3  Telecom industry players .................................................................................... 41 

2.3.4  IT industry players ............................................................................................... 44 

2.4  Future industry trends ............................................................................................... 45 

2.5  African fleet management market outlook ................................................................ 48 

2.5.1  Leading South African telematics players active in the Rest of Africa ................ 48 

2.5.2  Other African fleet management providers and distributors ............................... 50 

2.5.3  International players active on the African fleet management market ................ 52 

2.5.4  OEM fleet telematics offerings in Africa .............................................................. 54 

2.5.5  The African vehicle market .................................................................................. 55 

2.5.6  Analysis of the fleet management market in the Rest of Africa ........................... 57 

2.5.7  The size of the African fleet management market ............................................... 59 

3  Company profiles ............................................................................................................... 60 

3.1  International aftermarket solution providers .............................................................. 60 

3.1.1  Ctrack (Inseego) .................................................................................................. 60 

3.1.2  Geotab ................................................................................................................. 63 

3.1.3  MiX Telematics .................................................................................................... 66 

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3.1.4  Pointer Telocation ............................................................................................... 70 

3.1.5  TomTom Telematics ............................................................................................ 73 

3.2  Local aftermarket solution providers ......................................................................... 75 

3.2.1  ACM Track ........................................................................................................... 76 

3.2.2  Afritelematics ....................................................................................................... 77 

3.2.3  Altech Netstar ...................................................................................................... 77 

3.2.4  Autotrak ............................................................................................................... 79 

3.2.5  Autowatch Telematics (PFK Electronics) ............................................................ 80 

3.2.6  Bidtrack (Bidvest Group) ..................................................................................... 81 

3.2.7  Cartrack ............................................................................................................... 82 

3.2.8  Digit Vehicle Tracking (Digicell) .......................................................................... 86 

3.2.9  Globaltrack .......................................................................................................... 87 

3.2.10  Gosafe Tracking Solutions SA ............................................................................ 88 

3.2.11  GPS Tracking Solutions (Eqstra Fleet Management) ......................................... 89 

3.2.12  Key Telematics and partners ............................................................................... 90 

3.2.13  Mtrack (Electronic Tracking Systems) ................................................................ 91 

3.2.14  Pointer SA ............................................................................................................ 92 

3.2.15  Real Telematics ................................................................................................... 93 

3.2.16  SmartSurv Wireless ............................................................................................. 93 

3.2.17  Tracker Connect .................................................................................................. 94 

3.2.18  Turaco Business Logix ........................................................................................ 96 

3.2.19  We Track 24/7 (Pope Alarms) ............................................................................. 96 

Glossary .................................................................................................................................... 98 

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List of Figures Figure 1.1: Fleet management infrastructure overview .............................................................. 3 

Figure 1.2: Examples of FM device form factors ........................................................................ 4 

Figure 1.3: Data interfaces used by FM devices ........................................................................ 6 

Figure 1.4: Examples of peripherals connected to FM devices ................................................. 6 

Figure 1.5: Mobile operators and subscribers in South Africa (Q3-2016) .................................. 8 

Figure 1.6: Example of FM backoffice segment ....................................................................... 10 

Figure 2.1: Commercial vehicles in use and new registrations (South Africa 2016) ................ 26 

Figure 2.2: Commercial vehicle makers in South Africa by market share (December 2016) .... 27 

Figure 2.3: FM shipments, active systems and penetration (South Africa 2016–2021) ........... 28 

Figure 2.4: Top-5 fleet management providers, by installed base (South Africa Q4-2016) ..... 29 

Figure 2.5: Financial data for telematics industry players (2016) ............................................. 36 

Figure 2.6: Mergers and acquisitions in the telematics space (South Africa 2014–2016) ....... 37 

Figure 2.7: The presence of top-5 South African FM players on the African continent ........... 49 

Figure 2.8: Vehicles in use by country (A–S) and vehicle type (Africa 2014) ........................... 56 

Figure 2.9: Vehicles in use by country (T–Z) and vehicle type (Africa 2014) ........................... 57 

Figure 3.1: The Android-based Ctrack On-The-Road (OTR) driver terminal ............................ 61 

Figure 3.2: MiX Telematics’ 7’’ MiX Rovi and Android-based MiX Rovi II ................................. 68 

Figure 3.3: TomTom Telematics’ WEBFLEET, LINK 510 and PRO 7250 driver terminal ......... 74 

Figure 3.4: Digit Vehicle Tracking fleet management backoffice interface .............................. 86 

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Index

Table of Contents Table of Contents ......................................................................................................................... i 

List of Figures ............................................................................................................................. iv 

Executive summary ..................................................................................................................... 1 

1  Fleet management solutions ............................................................................................... 2 

1.1  Fleet management infrastructure ................................................................................ 2 

1.1.1  Vehicle segment .................................................................................................... 3 

1.1.2  GNSS segment ..................................................................................................... 7 

1.1.3  Network segment .................................................................................................. 7 

1.1.4  Backoffice segment ............................................................................................... 9 

1.2  Vehicle management ................................................................................................. 10 

1.2.1  Vehicle diagnostics and maintenance planning ................................................. 10 

1.2.2  Security tracking .................................................................................................. 11 

1.3  Driver management ................................................................................................... 11 

1.3.1  Driving data registration and analysis ................................................................. 11 

1.3.2  Video-based driver monitoring ............................................................................ 12 

1.3.3  Eco-driving schemes ........................................................................................... 12 

1.3.4  Insurance risk management ................................................................................ 13 

1.4  Operations management ........................................................................................... 14 

1.4.1  Routing and navigation ....................................................................................... 14 

1.4.2  Transport management ....................................................................................... 14 

1.4.3  Mobile workforce management .......................................................................... 15 

1.5  Regulatory compliance and reporting ....................................................................... 16 

1.5.1  Fatigue management and Electronic Work Diaries (EWD) ................................. 16 

1.5.2  Intelligent Access Program (IAP) and Intelligent Speed Compliance (ISC) ....... 18 

1.5.3  Road User Charges (RUC) .................................................................................. 20 

1.5.4  Health and safety regulations.............................................................................. 21 

1.5.5  Other applications ............................................................................................... 22 

1.6  Business models ....................................................................................................... 23 

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2  Market forecasts and trends .............................................................................................. 25 

2.1  Market analysis .......................................................................................................... 25 

2.1.1  Commercial vehicle fleets in Australia and New Zealand ................................... 25 

2.1.2  Fleet management installed base and unit shipments ....................................... 28 

2.1.3  Fleet management vendor market shares .......................................................... 28 

2.1.4  Local market characteristics in Australia and New Zealand ............................... 29 

2.2  Market drivers and barriers ........................................................................................ 31 

2.2.1  Macroeconomic environment ............................................................................. 31 

2.2.2  Regulatory environment ...................................................................................... 32 

2.2.3  Competitive environment .................................................................................... 33 

2.2.4  Technology environment .................................................................................... 34 

2.3  Value chain analysis .................................................................................................. 35 

2.3.1  Telematics industry players ................................................................................. 35 

2.3.2  Automotive industry players ................................................................................ 39 

2.3.3  Telecom industry players .................................................................................... 44 

2.3.4  IT industry players ............................................................................................... 46 

2.4  Future industry trends ............................................................................................... 48 

3  Company profiles ............................................................................................................... 50 

3.1  International aftermarket solution providers .............................................................. 50 

3.1.1  Ctrack .................................................................................................................. 53 

3.1.2  Fleet Complete .................................................................................................... 55 

3.1.3  Fleetmatics (Verizon) ........................................................................................... 58 

3.1.4  Garmin and partners ........................................................................................... 62 

3.1.5  Geotab ................................................................................................................. 64 

3.1.6  MiX Telematics .................................................................................................... 66 

3.1.7  Teletrac Navman ................................................................................................. 70 

3.1.8  Telogis (Verizon) ................................................................................................. 74 

3.1.9  TomTom Telematics ............................................................................................ 77 

3.2  Local aftermarket solution providers ......................................................................... 80 

3.2.1  BIGmate .............................................................................................................. 81 

3.2.2  BlackBox Control ................................................................................................. 82 

3.2.3  Blackhawk Tracking Systems ............................................................................. 84 

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3.2.4  Coretex ................................................................................................................ 84 

3.2.5  Digital Matter ....................................................................................................... 87 

3.2.6  Directed Electronics Australia ............................................................................. 88 

3.2.7  EROAD ................................................................................................................ 89 

3.2.8  Ezy2c (Altech Netstar) ......................................................................................... 91 

3.2.9  Future Fleet ......................................................................................................... 92 

3.2.10  GPSengine .......................................................................................................... 93 

3.2.11  IntelliTrac ............................................................................................................. 94 

3.2.12  MTData ................................................................................................................ 96 

3.2.13  MyFleet ................................................................................................................ 98 

3.2.14  Myionu ................................................................................................................. 99 

3.2.15  Netcorp GPS ....................................................................................................... 99 

3.2.16  Pinpoint Communications (Altech Netstar) ....................................................... 100 

3.2.17  Procon Telematics ............................................................................................. 101 

3.2.18  Smartrak (Constellation Software) .................................................................... 102 

3.2.19  TrackIt ................................................................................................................ 104 

3.2.20  TurboTrack ........................................................................................................ 104 

Glossary .................................................................................................................................. 105 

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List of Figures Figure 1.1: Fleet management infrastructure overview .............................................................. 3 

Figure 1.2: Examples of FM device form factors ........................................................................ 4 

Figure 1.3: Data interfaces used by FM devices ........................................................................ 6 

Figure 1.4: Examples of peripherals connected to FM devices ................................................. 6 

Figure 1.5: Example of FM backoffice segment ......................................................................... 9 

Figure 1.6: Paper-based Australian National Driver Work Diary ............................................... 17 

Figure 1.7: TCA Certified for IAP symbol .................................................................................. 19 

Figure 1.8: Hubodometer & electronic distance recorder approved by NZ Transport Agency .... 21 

Figure 2.1: Commercial vehicles in use (Australia & New Zealand 2015) ................................ 25 

Figure 2.2: New registrations of commercial vehicles (Australia & New Zealand 2016) .......... 26 

Figure 2.3: Market shares by truck brand (Australia 2016) ...................................................... 27 

Figure 2.4: Active systems, shipments & penetration (Australia & New Zealand 2016–2021) ..... 28 

Figure 2.5: Top-10 FM providers, by installed base (Australia & New Zealand Q4-2016) ....... 29 

Figure 2.6: Financial data for telematics industry players (2016) ............................................. 36 

Figure 2.7: Mergers and acquisitions in the fleet telematics sector (2015–2017) .................... 37 

Figure 2.8: UD Trucks Fleet Max Plus Android app interface ................................................... 41 

Figure 3.1: The Android-based Ctrack On-The-Road (OTR) driver terminal ............................ 54 

Figure 3.2: MiX Telematics’ 7’’ MiX Rovi, Android-based MiX Rovi II and RIBAS devices ....... 68 

Figure 3.3: Teletrac Navman DIRECTOR and DRIVE app suite ............................................... 72 

Figure 3.4: TomTom Telematics’ WEBFLEET, LINK 530 and PRO 8275 TRUCK .................... 79 

Figure 3.5: InControl GPS Tracking web interface from BlackBox Control .............................. 83 

Figure 3.6: Coretex DRIVE tablet interface ............................................................................... 86 

Figure 3.7: EROAD’s Ehubo and Ehubo2 devices ................................................................... 90 

Figure 3.8: Sensium’s ArmadaGPS vehicle tracking interface by GPSengine ......................... 93 

Figure 3.9: IntelliTrac GPS Tracking System software interface .............................................. 95 

Figure 3.10: MTData’s Talon in-vehicle driver solution ............................................................. 97 

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Table of Contents Table of Contents ......................................................................................................................... i 

List of Figures ............................................................................................................................. iv 

Executive summary ..................................................................................................................... 1 

1  Construction equipment telematics solutions ..................................................................... 2 

1.1  Introduction to CE telematics ...................................................................................... 2 

1.2  CE telematics infrastructure ........................................................................................ 3 

1.2.1  CE segment ........................................................................................................... 4 

1.2.2  GNSS segment ..................................................................................................... 6 

1.2.3  Network segment .................................................................................................. 6 

1.2.4  Backoffice segment ............................................................................................... 8 

1.2.5  OEM/dealer segment .......................................................................................... 10 

1.3  Construction equipment management ...................................................................... 10 

1.3.1  Machine location tracking and status monitoring ............................................... 11 

1.3.2  Security tracking and intervention ....................................................................... 12 

1.3.3  Remote diagnostics, preventive maintenance and machine health prognostics12 

1.4  Equipment operator management ............................................................................ 13 

1.4.1  Collection of operator-related data ..................................................................... 14 

1.4.2  Interaction with operators in the field .................................................................. 14 

1.4.3  Video-based operator monitoring ....................................................................... 15 

1.5  Worksite management............................................................................................... 15 

1.5.1  Worksite optimisation and site reporting ............................................................ 16 

1.5.2  Integration with auxiliary systems ....................................................................... 16 

1.6  Business models ....................................................................................................... 17 

2  Market forecasts and trends .............................................................................................. 20 

2.1  Market analysis .......................................................................................................... 20 

2.1.1  The global construction equipment market ........................................................ 21 

2.1.2  The installed base of construction equipment OEM telematics systems ........... 23 

2.1.3  Construction equipment OEM telematics vendor market shares ....................... 24 

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2.1.4  Variations on the global CE telematics market ................................................... 25 

2.2  Market drivers and barriers ........................................................................................ 27 

2.2.1  Macroeconomic environment ............................................................................. 27 

2.2.2  Regulatory environment ...................................................................................... 29 

2.2.3  Competitive environment .................................................................................... 30 

2.2.4  Technology environment .................................................................................... 31 

2.3  Value chain analysis .................................................................................................. 32 

2.3.1  Construction equipment industry players ........................................................... 32 

2.3.2  Telematics industry players ................................................................................. 37 

2.3.3  Telecom industry players .................................................................................... 44 

2.3.4  IT industry players ............................................................................................... 52 

2.4  Future industry trends ............................................................................................... 53 

3  Company profiles ............................................................................................................... 56 

3.1  Caterpillar .................................................................................................................. 56 

3.2  CNH Industrial ........................................................................................................... 62 

3.3  Deere & Company ..................................................................................................... 65 

3.4  Doosan ...................................................................................................................... 72 

3.5  Hitachi Construction Machinery ................................................................................ 77 

3.6  Hyundai Construction Equipment ............................................................................. 84 

3.7  JCB ............................................................................................................................ 89 

3.8  Komatsu ..................................................................................................................... 93 

3.9  Liebherr ...................................................................................................................... 99 

3.10  Volvo CE .................................................................................................................. 102 

3.11  Other construction equipment OEMs ...................................................................... 107 

3.11.1  Bell Equipment .................................................................................................. 108 

3.11.2  JLG Industries ................................................................................................... 109 

3.11.3  Kobelco ............................................................................................................. 110 

3.11.4  Kubota ............................................................................................................... 112 

3.11.5  Link-Belt and LBX (Sumitomo) .......................................................................... 113 

3.11.6  LiuGong ............................................................................................................. 114 

3.11.7  Mahindra & Mahindra ........................................................................................ 115 

3.11.8  Manitowoc ......................................................................................................... 115 

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3.11.9  Mecalac ............................................................................................................. 117 

3.11.10  SANY ................................................................................................................. 117 

3.11.11  Tadano .............................................................................................................. 118 

3.11.12  Takeuchi ............................................................................................................ 118 

3.11.13  Terex .................................................................................................................. 119 

3.11.14  Wacker Neuson ................................................................................................. 121 

Glossary .................................................................................................................................. 123 

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List of Figures Figure 1.1: Construction equipment telematics infrastructure overview .................................... 3 

Figure 1.2: Examples of construction equipment telematics hardware ..................................... 5 

Figure 1.3: Top mobile network operators by subscriber base (World Q1-2017) ...................... 7 

Figure 1.4: Schematic construction equipment telematics backoffice segment ........................ 9 

Figure 2.1: Sales of construction equipment (World 2010–2016) ............................................ 20 

Figure 2.2: Construction equipment sales by region (World 2016) ......................................... 21 

Figure 2.3: Examples of construction equipment types ........................................................... 22 

Figure 2.4: Leading construction equipment manufacturers by market share (2015–2016) ... 23 

Figure 2.5: Construction equipment OEM telematics systems by region (World 2016–2021) .... 24 

Figure 2.6: Top-10 construction equipment OEMs by telematics units (World Q4-2016) ....... 25 

Figure 2.7: Construction spending by market (World 2016) .................................................... 28 

Figure 2.8: Mixed fleet telematics example enabled by ISO 15143-3 (AEMP 2.0) standard .... 34 

Figure 2.9: Construction equipment OEMs and associated telematics partners ..................... 37 

Figure 2.10: Schematic overview of the LHP Telematics Mixed Fleet Data Broker .................. 41 

Figure 2.11: Mobile operators by M2M subscriber base (World Q2-2017) .............................. 45 

Figure 2.12: ORBCOMM’s rugged PT 7000 device for construction equipment telematics .... 46 

Figure 2.13: ORBCOMM’s FleetEdge web application for heavy equipment management .... 48 

Figure 2.14: Schematic overview of AT&T Asset Management – Operations Center .............. 49 

Figure 2.15: Hardware used for AT&T Asset Management for equipment and machinery ..... 50 

Figure 3.1: Cat Product Link remote monitoring hardware device ........................................... 57 

Figure 3.2: VisionLink Unified Fleet interface ........................................................................... 58 

Figure 3.3: CASE SiteWatch and New Holland FleetForce iOS app interfaces ....................... 63 

Figure 3.4: Overview of John Deere WorkSight Technologies including JDLink ..................... 67 

Figure 3.5: JDLink Dashboard web-based telematics user interface ....................................... 68 

Figure 3.6: Schematic overview and functionality of DoosanCONNECT ................................. 74 

Figure 3.7: Schematic overview of Hitachi Construction Machinery’s Global e-Service .......... 78 

Figure 3.8: Number of machines with ConSite contracts (2014–2017) .................................... 82 

Figure 3.9: Hitachi Construction Machinery’s Solution Linkage ICT and IoT solutions ........... 83 

Figure 3.10: Hyundai Construction Equipment’s Hi-MATE user interface ............................... 86 

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THE GLOBAL CONSTRUCTION EQUIPMENT OEM TELEMATICS MARKET INDEX

v STRATEGIC RESEARCH SERIES M2M RESEARCH SERIES

Figure 3.11: Hi-MATE Android app ........................................................................................... 87 

Figure 3.12: JCB LiveLink machine capability matrix ............................................................... 90 

Figure 3.13: JCB LiveLink Mobile iOS app interface ................................................................ 91 

Figure 3.14: Komatsu Wireless Monitoring System – models and features of KOMTRAX ....... 94 

Figure 3.15: Installed base of Komatsu’s KOMTRAX (2010–2017) .......................................... 97 

Figure 3.16: Schematic overview of Liebherr’s LiDAT fleet & plant management system ..... 100 

Figure 3.17: Example of Volvo CE’s Fuel Report.................................................................... 104 

Figure 3.18: JLG’s ClearSky fleet management platform interfaces ...................................... 110 

Figure 3.19: Schematic overview of Kobelco’s KOMEXS remote monitoring system ........... 111 

Figure 3.20: Manitowoc’s CraneSTAR powered by A1A Software’s iCraneTrax .................... 116 

Figure 3.21: Schematic overview of Tadano’s Hello-Net ........................................................ 118 

Figure 3.22: Customised web portal for Terex powered by ORBCOMM ............................... 120