Remove IT from Your WebsITe - Use Web 

Content Management to Empower Users

Presented by:Fishbowl Solutions, Inc.Jen Marzolf - Marketing

Greg Bollom - Director of Services

Agenda

• Session Goals

• Typical Challenges of Traditional Websites

• Benefits of Web Content Management (WCM)

• General Concepts of WCM

• Customer Success Story

• Conclusion

Session Goals

• Provide an understanding of WCM

• Discuss advantages of WCM

• Describe how the use of WCM affects organizations

• Show how one organization took advantage of WCM capabilities

Typical Challenges

Traditional Update ProcessEmail IT

Additional Changes

User Approves

IT Applies Changes

Requested Changes

User Request

ReviewUser Request

Future Process with WCM

Changes Appearon Web

Another UserApproves

User Makes Changes

Shift in Responsibility

Benefits of WCM

General Concepts

Users with WCM

Component Development

Site Development/Management

Contribution/Editing/Review

Customer Case Study

• Oglethorpe Power Corporation

Business Need

• Oglethorpe Power Corporation needed a new and innovative website up and running by September 1st, for the announcement of their ‘go green’ initiative.– Thus, migration and deployment of their new

website in 6 weeks time.

• It was also required that the new website allowed for easy inline contribution for end users.

The Requirements

OPC Requirements

• Migrate and redesign OPC.com within 6 weeks • Modern look and easy to navigate site design • Site performance needed to meet OPC’s expectations • Easy-to-update site content through inline contribution by

non-technical users • Only internal users could update site content

• Site content needed to be full-text searchable

The Solution Process

OPC.com Home Page

Contribution - Home Page

Contributor – Main Content

Contributor – Main Content

Contributor – Quick Facts

Advanced Functionality

Layout Templates

• 8 templates were used throughout the site:– Home Page– 1 Column

– 2 Column– News– Careers– Map– Board of Directors

– Site Map

The Results

Empowering Users

• “Fishbowl had to jump through a lot of hoops to meet the look and feel that OPC was looking for, and they did so efficiently and effectively.” -- Beth Coffey

• “Good news is OPC.com works great; bad news is OPC.com works great and now the other affiliated organizations want new websites too.”

• --Kenneth Hammond

About Fishbowl Solutions

• Fishbowl Solutions, Inc.

- Established in 1999- Fishbowl Solutions has an outstanding reputation of working with Oracle® (formerly Stellent) content management and exceeding customer expectations. - Fishbowl Solutions provides a competitive advantage in the market due to its own suite of add-on software solutions.