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    Chapter Content Page no.

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    2

    3

    4

    5

    6

    7

    8

    9

    10

    List of Tables

    List of figures

    Introduction

    Literature Review

    Profiles

    Research methodology

    Limitations

    Analysis and Interpretation .

    Findings,

    Suggestion..

    Conclusion..

    Appendix.

    Bibliography

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    2

    5

    8

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    20

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    28

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    List of Tables

    Table

    No.Title of Table

    Page

    no.

    6.1

    6.2

    6.3

    6.4

    6.5

    6.6

    6.7

    6.8

    6.9

    6.10

    6.11

    6.12

    6.13

    Table showing the age group among respondents

    Table showing education level of respondents

    Table shows the experience of the respondents

    Table shows the wages of the respondents

    Table shows the distance traveled by the employees

    Table showing the mode of transport used by employees

    Table Showing Satisfaction level of employees with respect to relationship

    with Superior

    Table showing Satisfaction level of employees with respect to relationshipwith Co-workers

    Table showing the satisfaction level of the employees with respect to work

    related factors

    Table shows the Satisfaction level of the employees with reference to

    Psychological Factor

    Table showing the satisfaction level of the employees regarding the followingfactors

    Table shows the rate of employees absenting themselves with specific reasons

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    30

    32

    34

    36

    38

    40

    42

    44

    46

    48

    52

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    INTRODUCTION

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    INTRODUCTION

    This project entitled A STUDY ON ABSENTEEISM is done in Kaleesuwari

    Refinery Pvt. Ltd, Medavakkam .

    Managing the industrial enterprises effectively has become an increasingly

    a complex task. Growing competition in several industries is forcing the

    management to become more and more concern with costs and efficient utilization

    of resource. Problem like change in technology, Change in market trend ,Etc can

    be dealt tactfully, but social problems with human touch are difficult to deal. It is

    not a one shot affaire. One such problem is taken for this study. ABSEENTISM is

    a costly disruptive problem and places unnecessary pressure on staff that are at

    work, until they investigate, companies normally do not realize the cost of

    absenteeism until they actually measure.

    The absenteeism is an illness that strikes nearly every business, leaving it

    weak at the margin and down in the mouth. Absentees claims eight days lost per

    employee per year. Costs are more different to Quantity. Employees also need to

    consider the cost of supplementary of replacement workers. Absentees force the

    managers to deal with problems of Morale, discipline, job satisfaction, job stress,

    team spirit, productivity, and turn over, quality, additional administration and over

    leads. In short, absenteeism Is difficult to quantify or rectify

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    OBJECTIVES

    Primary Objectives

    To study the factors related to Absenteeism existing in Kaleesuwari Refinery

    Pvt. Ltd

    To identify the factors influencing Absenteeism among workers ofKaleesuwari

    Refinery Pvt. Ltd

    To generate suggestions

    Secondary Objective:

    To identify highly influencing factor for absenteeism

    To know the expectation of the workers from employer

    To study the interpersonal relationship among superior and subordinate in

    Kaleesuwari Refinery Pvt. Ltd

    To identify the measures to reduce absenteeism

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    LITERATURE REVIEW

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    REVIEW OF LITERATURE

    The following are the related studies that were done in absenteeism. Thesestudies lay as a support for this study. Almost all the studies aim at finding out the

    causes for absenteeism

    KUNZE and BRANNER (1944)

    Stated that the foreman was instrumented in reducing the absenteeism by

    exercising fair treatment in dealing with all employees.

    NOLAND (1945)

    Reported that years of education where inversely related to absenteeism. He

    also stated that absence rate increase, as people get older, while frequency rates

    decline

    BHATIA and VALECHA (1977)

    Fond chronic in the higher age bracket having longer length of service in an

    other study of Trichy unit BHEL found following additional job factors

    influencing absenteeism

    The Relationship are Given Below:

    The lesser the transfer and changes in assignment, the more the absenteeism

    The lesser the awareness of leave taking the more the absenteeism

    The lesser the inclination to leave the present job, the more the absenteeism

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    DE BALDEV R .SHARMA (1986)

    He says that a real causes of absenteeism is a behavior manifestation of thework force which is affected by their thoughts and feelings according to the rural

    way of life social festivals religious harmonies family practices, etc add to

    absenteeism

    TELEPHONE CO (1986) New York

    Studied about the absence rate occurred among female employees the study

    compare two group of employees

    High rate of absenteeism

    Low rate of absenteeism

    Low rate of absenteeism was found that 1/3 rd of the employee amounted for 80% of

    the day lost from work. The principle causes was found to be various respiratory

    illness.

    High rate of absenteeism were marked by insecurity tension, illness, anxiety, etc these

    employees were frequently defensive, suspicious, and unhappy. From the study the

    absenteeism that occurred is not simply a reflection of physical disability, also an

    evident of physical illness accident or even stress in their lives.

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    DEFINITIONS

    The following definitions make the concept of absenteeism more clear.

    The labour bureau of Simla and surveys of Industries defines absenteeism as the

    Failure of the worker to report for the work when he is schedules to Work

    The labour bureau does not regard absence from work due to authorized vacation,

    privilege leave, strike, lockout, lay-off, and post factor regularized period of over stay

    following unauthorized leave as absence.

    The labour department of government of India defines absenteeism as the total

    man shifts lost because of the absentees as a percentage of the total number of man shifts

    scheduled. This definition does not include absence on amount of authorized leave,

    layoff, retrenchment, strikes, etc.

    According to Webster dictionary Absenteeism is the practice or habit of being an

    absentee and an absentee is one who habitually stays away.

    Absenteeism is one of the major human resource problems faced by organization

    today. Absenteeism reports to the tendency on the part of a worker to absent from his

    scheduled work. This behavior patterns acts as an obstacle in smooth running of the

    organization. For example, when workers stay away in an unpredictable manner,

    employees find it impossible to plan production and to pursue an appropriate piece

    fixation on policy. Absenteeism hinders proper manpower planning and there by affects

    the quality of Industrial relations. When a worker is able to inform the management well

    in advance about his intension to stay away, management can do something to take care

    of his duties only when a worker stays away without informing the management, it

    becomes the problem for the management.

    In India the problem of absenteeism is greater than other countries. In these days

    when the needs of the country require greater emphasis upon increase of time and

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    materials at our disposal, it is necessary to minimize absenteeism to the maximum

    possible.

    MEASUREMENT OF ABSENTEEISM:

    The measurement of the absence can be expressed as the ratio of the total amount

    of time lost through non attendance to the planned working time.

    Rate of absenteeism has been defined as the total man shifts lost because of

    absence as a percentage of the total calculating the late of persons schedules to work and

    the number actually present. Calculation of absence rate can be made in terms of absence

    rate can be made in terms of man-days

    CAUSES

    Important factors leading to absenteeism can be summarized as follows

    Long hours of work

    Bad working conditions

    Boredom

    Lack of co-operation and understanding between management and workers

    Sickness

    Occupational disease

    Fatigue

    Problems of transport facilities

    Low wages

    Lack of canteen service, restrooms, etc.

    Evil of drinking

    Lack of marketing facilities

    Social or religious festivals

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    Harvest seasons

    Marriages

    Domestic problems and consultative worries

    EFFECTS:

    Increasing rate of absenteeism adds very considerably to the loss of Industry, The

    problems of absenteeism is intimately linked to the question of production productivity,

    profits, Involvements and above all absentee workers themselves the losses caused by

    absenteeism can be put briefly as under.

    Losses in production and productivity:

    It causes production losses interims of quantity and quality

    Earnings ( Profits ) are reduced to the organization

    Work schedule is disturbed, dislocation of work is causes due to machine

    idleness, production capacity is lost due to under-staffing

    GENERAL:

    Any absence weakens the company goals and productivity. The loss due to

    absenteeism is two fold. To start with, there is a district loss to workers because the

    irregularity in attendance reduced their income when no work: no pay is the general

    rule. On the other hand, the loss to the employees is still greater as both discipline and

    efficiency suffer and production goes down. More over- either an additional complimenthas to be maintained throughout the year to meet the energy as the Industries have to

    depend, solely on workers who present themselves at the goals and who are generally not

    up to the marks. The maintenance of an extra complement and evils. Hence absenteeism

    is an evil both for the employers and the workers.

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    CONTROL OF ABSENTEEISM

    It should be noted that no single measure can be effective in controlling

    absenteeism but a skillful combination of various measures would definitely lead to the

    desired results.

    The Measures are,

    Adoption of a well defined recruitments procedure

    Provision of healthy and hygienic working conditions

    Provision of reasonable wages and allowances and job and security for workers

    Motivation of workers through welfare and social measures.

    Improved communication and prompt redresal of grievances.

    Liberal grant for leave.

    Safety should be ensured

    Accident prevention

    Cordial relationship between worker and supervisor

    Development of workers education

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    LUYNN TYLEZAKS EIGHT STEPS TO REDUCE ABSENTEEISM

    Author says that high morale is key to low absence .There are Eight steps to

    improve employee morale

    Emulate - Managers and superiors must set a positive example

    Appreciate - Appreciate workers and their values

    Ingratiate - Relationship with the employers will make them to stay.

    Stimulate - Boredom is not at the root of all absentee but helps to sow

    the seed of discontent.

    Integrate - Motivate and build a team spirit

    Contemplate - If f there is a change let the workers know the advantages

    Delegate - The workers must be given interesting and challenging job

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    Company Profile

    Company Profile

    The success story began with the establishment of Kaleesuwari Refinery Pvt. Ltd.

    in 1993. Since then, the company has made incredible strides in the edible oil market

    with its flagship brand "Gold Winner". Driven by the goal to provide quality products at

    affordable rates, Gold Winner within a short span of time, has become the most preferred

    brand.

    Gold Winner has proved once again that it is aptly named - according to a report

    published by The Economic Times Brand Equity on April 21, 2004, Gold Winner is

    ranked 63rd among India's top hundred Fast Moving Consumer Goods (FMCG) brands

    by A.C. Nielsen Retail Audit. This comprehensive retail audit was done based on a

    variety of parameters including sales, top-of-the mind recall and trust. Not long ago, an

    ORG-MARG survey also had rated Gold Winner as number one in the FMCG (edible

    oils) category in South India. Gold Winner has become a member of the US based

    National Sunflower Association (NSA), whose aim is to promote quality sunflower

    products across the globe keeping the health of the people in mind. Gold Winner crossed

    another mile stone in September 2005 by receiving ISO 9001:2000 & HACCP

    Certifications. The HACCP(Hazard Analysis and Critical Control Point) Certificationconfirms that the process is free from physical, chemical and biological contamination

    thereby assuring complete food safety.

    GOLD Winner, the flagship sunflower oil brand from Kaleesuwari Refinery PvtLtd, has received two international quality certifications that make it unique among

    edible oils, according to a press release from Kaleesuwari Refinery.

    It has received HACCP (Hazard Analysis Critical Control Points) certification to

    receive, refine, package and supply edible oils and hydrogenated fats. The certification,valid for five years, confirms that the process does not have any physical, chemical or

    biological contamination.

    Gold Winner has also been awarded ISO 9001:2000 for its oil manufacturing process. The three-year certificate issued by TUV Management Services Gmbh,

    Germany, is for its manufacturing plant at Vengaivasal, 30 km from Chennai

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    Gold Winner finds a place in every discerning home, thanks to the highly

    sophisticated and rigorous processes adopted to refine crude sunflower oil. A unique

    distribution network ensures that the end consumer always keeps company with health

    and happiness. Gold Winner is now available in Singapore, Malaysia, Brunei, Kuwait

    Dubai, Australia, UK and Srilanka.

    The Gold Winner for Health or simply G for H campaign has become a

    resounding success only because of the credibility of the communications. In short people

    believe and trust that Gold Winner stands for health or simply G for H.

    Gold Winner's state-of-the-art production unit is situated at Vengaivasal, about

    14km from Chennai, India.

    The plant uses automatic continuous technology for processing in order to

    maintain the highest standards of hygiene.

    The crude oil is systematically purified in well defined stages, "Neutalisation,

    Bleaching, Deodourization and De-waxing".

    All processes are digitally monitored. Machinery at the plant is inspected

    periodically and preventive maintenance of equipments and lines is done to avoid

    damages and untimely breakdowns. In observance to stipulated standards, routine

    calibration of meters and control device are done.

    Quality control at Gold Winner is foolproof with continuous checks during raw

    material, processing and end product stages, following Good Labouratory Practice

    (GLP) guidelines.

    Manpower:

    A well educated in-plant safety committee on vigilance ensures the safety of the

    machinery and the personnel. Gold Winner has employed qualified and experienced

    personnel on all fronts in its production unit. Local workforce is inducted to work on

    basic operation after adequate training. All labour welfare amenities are provided to our

    skilled manpower.

    We care for the environment:

    Gold Winner understands its social responsibilities. That is why, Kaleesuwari

    Refinery Pvt. Ltd. focuses on environment friendly waste disposal with a top of the line

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    effluent treatment plant built in house. Gold Winner adopts safe and healthy practices to

    protect the environment.

    PROCESS :

    Stringent standards of quality are maintained by Kaleesuwari Refinery Pvt. Ltd. for the

    manufacture of Gold Winner sunflower oil.

    The raw material - crude sunflower oil - is procured from reliable sources in India and

    abroad. Undesirable components in crude oil are removed by chemical and thermalprocesses of elimination, by adopting GMP guidelines

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    Research MethodologyResearch Methodology

    Research - Meaning

    A Research is defined as, a scientific undertaking which by means of logical and

    systematized techniques aims to:

    1) Discover facts of verify and test old facts

    2) Analyse their sequences, interrelationships and Casual explanation which were

    derived within an appropriate theoretical frames to reference

    3) Develop new scientific tools concepts and theories which would facilitate reliable and

    valid study of human behavior.

    Types of research

    Descriptive Research

    Applied Research

    Quantative Research

    Conceptual Research

    Research design:

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    Every research activity carried out follows a specific frame work in

    collecting and analyzing the data ensuring accuracy in an economic way, this frame work

    is known as research design. Research designs used in this project are:

    Descriptive technique:

    Descriptive Research descriptive research includes surveys and facts finding enquiry of

    different kinds. The major purpose of descriptive research is description of the state of

    affairs as it exists at present.The main characteristic of this method is that the researcher has no control

    over the variables; he can only report what has happened or what is happening.

    Statistical method the research design followed in this project is descriptive

    technique. A statistical survey was made in the Chennai city. The data collected were

    analyzed using percentage method. The results were tabulated and plotted in the forms of

    pie and bar diagram.

    Sampling method:

    The method followed was Convenience sampling since the chance of knowing

    the particular universe element was known. The method was very convenient since it is

    easy to find enquire.

    Sample frame:

    The main unit of study is made within Chennai city around the survey is

    conducted among Employees ofKaleesuwari Refinery Pvt. Ltd

    Sample size is 125

    Data Collection

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    The data types selected for the study are combination of both primary and the

    secondary data

    The primary data are collected afresh and for the first time, and thus happened to

    be original in character.

    The primary data are collected through questionnaire method a questionnaire

    consist of number of questions printed in a definite order on a form and respondents are

    asked to reply in the space provided and the respondents have to answer the questions on

    their own

    The Secondary data are those which already had been collected by someone else

    and which have already been passed through the statistical process this study the

    secondary data are collected through Books Magazines and Newspaper

    Source of data collection:

    The data necessary for this study were collected from 125 employees of

    Kaleesuwari Refinery Pvt. Ltd. A detailed survey was done using appropriate

    questionnaire.

    Technique used:

    Direct personal interview were collected to get unbiased information.

    This technique offered quick and correct response from the respondent. The

    questionnaires were distributed to all age group.

    Questionnaire:

    Appropriately designed question with sample standard question was used to

    collect data. The pattern of questions aims to derive the relevant information sequence

    and consumers attitude.

    Questions used:

    Multiple choice questions:

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    This type of question is formed for easy tabulation and to get quick response from

    the people. Here several options are given and the public are asked to tick how much ever

    option they want.

    Ranking Method:

    This type of question is used when there are more than two options and wants to

    come to a conclusion about the overall perception of the people.

    STATISTICAL TOOLS USED

    Chi-Square

    Chi-Square test is used to study the association between the age, income andoccupation of the respondents with the various advertising variables obtained through the

    Questionnaire.

    Formula

    Then, Oi = Observed valuesEi = Expected Values

    Degree of freedom = (r-1) x (c-1)

    Where,

    r = Number of rows

    c = Number of columns

    Weighted Average

    In this project the weighted average method is used to find the ranking order which is used in

    the Questionnaire with this tool we can arrange the variables in the most preferred order

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    2 = (Oi-Ei)2Ei

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    Formula

    Weighted Average = WF/w

    Where,

    W = Weight

    F = Frequency

    Percentage Method

    The percentage method is used to make all the variables into a uniform fashion and it

    rules out all the units all the factors are then converted into 100 and further it is divided.

    Formula

    % =

    Where= No. of variables

    DIAGRAMMATIC REPRESENTATION

    Bar Diagrams

    Bar diagram is a better representation of qualitative data. Bars are vertical lines,

    where the lengths of the bars are proportional to their corresponding numerical value.

    Pie Diagrams

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    N

    X 100N

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    DATA ANALYSIS & INTERPRETATION

    DATA ANALYSIS & INTERPRETATION

    Table 6.1 showing the age group among respondents

    INFERRENCE

    From the above table it is inferred that Majority (42.4%)are among the age group

    of 21 30, in the line up next comes the age group of 41 50 (25.6%), 31- 40 comes next

    with (21.6%) .

    S.No Age group No. of respondents Percentage

    1.

    2.

    3.

    4.

    21-30

    31-40

    41-50

    51 & above

    53

    27

    32

    13

    42.4%

    21.6%

    25.6%

    10.4%

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    Chart 6.1 showing the age group among respondents

    29

    0

    53

    42.40%0

    27

    21.60%0

    32

    25.60%0

    13

    10.40%0

    10

    20

    30

    40

    50

    60

    Age Group

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    Table 6.2 showing education level of respondents

    S.No Education No. of respondents Percentage

    1 Below SSLC 63 50.4%

    2 SSLC 35 28%

    3 +2/ITI 21 16.8%

    4 Degree 6 4.8%

    INFERRENCE

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    From the above table it is inferred that majority (50.4%) of the sample taken have

    very less educational qualification, some of the respondents (28%) have educational

    qualification upto SSLC, few (16.8) have passed +2/ITI, Very few (4.8%) holds a degree

    Chart 6.2 showing the educational level of the respondents

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    Educational Level

    >SSLC51%

    SSLC

    28%

    +2/ITI

    16%

    Degree

    5%

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    Table 6.3 shows the experience of the respondents

    S.No Experience No. of respondents Percentage

    1 1-5yrs 73 58.4%

    2 6-10yrs 31 24.8%

    3 11-15yrs 14 11.2%

    4 16&above 7 5.6%

    INFERRENCE

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    From the above table it is inferred that most (58.4%) of the respondents has

    experience of 1-5years, 24.8% of the respondents has experience of 6-10yrs, few

    respondents has 11-15yrs experience, and finally very few (5.6%) respondents has 16 &

    above years of experience.

    Chart 6.3 shows the experience of the respondents

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    1-5yrs

    58%6-10yrs

    25%

    11-15yrs

    11%

    16&above

    6%

    1-5yrs

    6-10yrs

    11-15yrs

    16&above

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    Table 6.4 shows the wages of the respondents

    S.No Wages No. of respondents Percentage

    1 Rs.1000 & Above 38 30.4%

    2 More than Rs.2500 56 44.8%

    3 Rs.3000-5000 17 13.2%

    4 5000 & Above 14 11.6%

    INFERRENCE

    From the above table it is inferred that Majority(44.8) of respondents gets

    wages more that Rs.2500 and less than 3000Rs, Next to that (30.4%) of respondents gets

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    wages between Rs.1000 2500, few (13.2%) respondents gets wages between Rs3000

    5000, Very few (11.6%) respondents get wages above Rs.5000/-.

    Chart 6.4 Showing Wages of the respondents

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    30.40%

    44.80%

    13.20% 11.60%

    0.00%

    5.00%

    10.00%

    15.00%

    20.00%

    25.00%

    30.00%

    35.00%

    40.00%

    45.00%

    Rs.1000 &

    Above

    More than

    Rs.2500

    Rs.3000-5000 5000 & Above

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    Table 6.5 shows the distance traveled by the employees

    S.No Distance No. of respondents Percentage

    1 Above 5km 18 14.4%

    2 6 10 km 32 25.6%

    3 11- 15 km 46 36.2%

    4 15 km above 29 23.2%

    INFERRENCE

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    From the above table it is inferred that Majority (36.2%) if employees travel an

    average distance of about 11 15 Km, next to that 25.6% of employee travels about 6-10

    Km, 23.2 % of employee travels about 15Km, and finally 14.4% of employee travels

    about 5 Km,

    Chart 6.5 showing the distance traveled by employees

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    14.40%

    25.60%

    36.20%

    23.20%

    0.00%

    5.00%

    10.00%

    15.00%

    20.00%

    25.00%

    30.00%

    35.00%

    40.00%

    Above 5km 6 10 km 11- 15 km 15 km above

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    Table 6.7 showing the mode of transport used by employees

    S.No Distance No. of respondents Percentage

    1 Bus 43 34.3%

    2 Train 12 9.6%

    3 Two Wheeler 61 48.2%

    4 Any other 9 7.2%

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    INFERRENCE

    It is inferred from the table that Two wheelers were mostly (48.3%) used as mode

    of transport, followed by bus (34.3%), and then comes the train (9.6%).

    Chart 6.7 Showing mode of transport used by employees

    39

    34.30%

    9.60%

    48.20%

    7.20%

    0.00%

    5.00%

    10.00%

    15.00%

    20.00%

    25.00%

    30.00%

    35.00%

    40.00%

    45.00%

    50.00%

    Bus Train Two Wheeler Any other

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    Table 6.8 Showing Satisfaction level of employees with respect to relationship with

    Superior

    S.No Relationship with superior No. of respondents Percentage

    1 Satisfied 65 52%

    2 Neutral 38 30%

    3 Not Satisfied 22 17%

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    Chart 6.8 showing Satisfaction level of employees with respect to relationship with

    Superior

    41

    Neutral

    30%

    Not Satisfied

    17%

    Satisfied

    53%

    Satisfied

    Neutral

    Not Satisfied

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    Table 6.9 showing Satisfaction level of employees with respect to relationship with

    Co-workers

    S.NoRelationship with co workers

    No. of respondents Percentage

    1 Satisfied 26 20.8%

    2 Neutral 48 38.4%

    3 Not Satisfied 51 40.8%

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    INFERRENCE

    From the table it is inferred that 40.8% are not satisfied with the co-worker, verynear to that 38% of people were neutral, and 20% are satisfied

    Chart 6.9 showing Satisfaction level of employees with respect to relationship with

    Co-workers

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    R elations hip with co w o

    Satisfie

    21%

    Neutra

    38%

    Not Satisfie

    41%Satisfied

    Neutral

    Not Satisfie

    WEIGHTED AVERAGE METHOD

    Table 6.10 showing the satisfaction level of the employees with respect to work

    related factors

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    INFERENCE

    From the table work related factors are ranked according to the satisfaction level of

    employees

    RANK

    Working Condition 1

    Welfare measure 2

    Rest period 3

    Leave provision available 4

    Chart 6.10 showing the satisfaction level of the employees with respect to work

    related factors

    Opinion Regarding Satisfied NeutralNot

    SatisfiedWEIGHTAGE RANK

    1

    . Working Condition 65 38 22 29.31

    2

    .Welfare measures 47 66 12 28.5 2

    3.

    Rest Perio d 32 57 36 24.6 3

    4.

    Leave provision availability 26 48 51 22.5 4

    45

    65

    47

    32

    26

    38

    66

    57

    48

    22

    12

    36

    51

    0

    10

    20

    30

    40

    50

    60

    70

    Working

    Condition

    Welfare

    measures

    Rest Period Leave

    provision

    availability

    Satisfied

    Neutral

    Not Satisfied

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    Table 6.11 shows the Satisfaction level of the employees with reference to

    Psychological Factor

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    INFERRENCE

    From the table Psychological factors are ranked according to the satisfaction level of

    employees.

    Relationship with Supervisor - 1

    Health condition - 2

    Relationship with co-worker - 3

    Chart 6.11 shows the Satisfaction level of the employees with reference to

    Psychological Factor

    Opinion Regarding Satisfied NeutralNot

    SatisfiedWEIGHTAGE RANK

    1.Relationship with

    superior65 38 22 29.3 1

    2.Relationship with co

    workers26 48 51 22.5 3

    3. Health condition 57 32 36 27.1 2

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    Table 6.12 showing the satisfaction level of the employees regarding the following

    factors

    48

    Psycological Factors

    0

    10

    20

    30

    40

    50

    60

    70

    0 1 2 3 4

    Relationship with

    superior

    Relationship withco workers

    Health condition

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    INFERRENCE

    Miscellaneous factors are ranked as follows

    Treament availed when - 1

    met with accident

    Medecal Kit in factory - 2

    Chart 6.12 showing the satisfaction level of the employees regarding the following

    factors

    Opinion Regarding Satisfied NeutralNot

    SatisfiedWEIGHTAGE RANK

    1.Medical kit in yourfactory

    26 48 51 24.5 2

    2.Treatment availedwhen met with

    accident

    57 32 36 29.7 1

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    50

    0%

    20%

    40%

    60%

    80%

    100%

    Satisfied Neutral Not

    Satisfied

    Treatment availed when

    met with accident

    Medical kit in your

    factory

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    Table 6.13 shows the rate of employees absenting themselves with specific reasons

    Major Causes ofremaining absent Rarely Often Usually WEIGHTAGE RANK

    1.Leave Taken with prior

    Permission38 49 38 32.6 2

    2. Your frequent leave taken 59 38 28 28.1 5

    3. Personal Sickness 86 22 17 31.1 3

    4. Family Problem 37 21 6722

    12

    5. Family Medical Problem 53 38 34 26.9 6

    6. Family Work 44 22 59 23.5 11

    7 Dislike in job 25 68 32 24.3 9

    8. Religious activities 21 35 69 20.2 13

    9. Political Involvement 56 28 41 26.5 7

    10Residing too far from work

    place47 21 57 24 10

    11 Visit to native places 66 35 24 28.6 4

    12.Improper /Insufficient

    Training23 84 18 25.5 8

    13.Out Side Works During

    Rest Hours50 59 16 34.3 1

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    Chart 6.13 shows the rate of employees absenting themselves with specific reasons

    52

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    LeaveT

    aken

    with

    priorP

    ermission

    Yourfre

    quentle

    avetaken

    Personal

    Sickness

    FamilyProblem

    FamilyMe

    dicalP

    roblem

    Fam

    ilyWo

    rk

    Dislike

    injob

    Religious

    activitie

    s

    Politic

    alInvolve

    ment

    Residing

    toofarfromw

    orkplace

    Visitt

    onative

    places

    Impro

    per/Insufficie

    ntTra

    ining

    OutSide

    Work

    sDuringR

    estH

    ours

    Usually

    Often

    Rarely

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    CHI SQUARE METHOD

    Years of experience and Relationship with supervisor

    Null Hypothesis (H0) There is no significant relationship between the experience and

    relationship with the supervisor.

    Alternate Hypothesis (H1) - There is significant relationship between the experience and

    relationship with the supervisor.

    Observed Frequency Table

    Opinion

    Experience

    Satisfied Neutral Not Satisfied

    1-5yrs 38 16 6 63

    6-10yrs 14 12 5 31

    11-15yrs 8 9 7 14

    16&above 5 4 5 7

    65 38 22 125

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    Expected Frequency

    Then,Oi = Observed values

    Ei = Expected Values

    Degree of freedom = (r-1) x (c-1)

    Where,

    r = Number of rows

    c = Number of columns

    Opinion

    Experience

    Satisfied Neutral Not Satisfied

    1-5yrs 32.7 19.1 8.3 63

    6-10yrs 16.12 9.4 5.4 31

    11-15yrs 7.2 5 4.9 14

    16&above 8.3 5.12 4.6 17

    65 38 22 125

    54

    2 = (Oi-Ei)2Ei

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    N= (3-1)x(3-1)

    = 4

    Tabulated Value = 9.48

    Since the Tabulated Value is higher than calculated Value we accept Ho

    INFERRENCE

    There is no significant relationship between the experience and relationship with

    the supervisor.

    O E (O-E)2 (O-E)2/E

    38 32.7 36 1.1

    14 16.12 4.84 .3

    8 7.2 .64 .09

    5 8.3 11 1.32

    16 19.1 9 .47

    12 9.4 8.5 .89

    9 5 16 3.2

    4 5.12 1.44 .28

    6 8.3 5.24 .635 5.4 .16 .02

    7 4.9 2.1 .42

    5 4.6 .16 .03

    Total Calculated value 8.75

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    FINDINGS

    FINDINGS

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    Majority (42.4%)are among the age group of 21 30, in the line up next comes

    the age group of 41 50 (25.6%), 31- 40 comes next with (21.6%) .

    Majority (50.4%) of the sample taken have very less educational qualification,

    some of the respondents (28%) have educational qualification upto SSLC, few

    (16.8) have passed +2/ITI, Very few (4.8%) holds a degree

    Most (58.4%) of the respondents has experience of 1-5years, 24.8% of the

    respondents has experience of 6-10yrs, few respondents has 11-15yrs experience,

    and finally very few (5.6%) respondents has 16 & above years of experience.

    Majority(44.8) of respondents gets wages more that Rs.2500 and less than

    3000Rs, Next to that (30.4%) of respondents gets wages between Rs.1000 2500,

    few (13.2%) respondents gets wages between Rs3000 5000, Very few (11.6%)

    respondents gets wages above Rs.5000/-.

    Majority (36.2%) if employees travel an average distance of about 11 15 Km,

    next to that 25.6% of employee travels about 6-10 Km, 23.2 % of employee

    travels about 15Km, and finally 14.4% of employee travels about 5 Km,

    Two wheelers were mostly (48.3%) used as mode of transport, followed by bus

    (34.3%), and then comes the train (9.6%).

    Most of employees are not satisfied with the co-worker, very near to that some of

    employees were neutral, and are satisfied

    There is no significant relationship between the experience and relationship with

    the supervisor.

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    SUGGESTIONS

    SUGGESTIONS:

    The following suggestions were put forth by the researcher based on the findings

    of the study

    It is suggested that the organization should solicit well educated persons a

    minimum qualification of higher secondary, so that the job awareness can be

    created in them

    It is suggested that a clean and well equipped workplace should be created so that

    the workers feels that importance is given for the work don e by him which may

    in turn motivate him to do better in his work.

    It is suggested that to bring down the level of monotony job rotation can be

    practiced. This can motivate to those who tend to absent themselves frequently

    Lower salary has been a cause of absenteeism. This could because of less take

    home pay due to deduction. Indebtedness is evident as a result of this the

    company can introduce attractive incentive schemes, which can motivate them to

    attend regularly.

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    Many problems in the work place arise from a range of complex personal

    difficulties physical ill health and domestic originf. It issuggested that

    management needs a separate approach in coping with the specifically human

    aspect of problems for these the personal interview offers one way of getting

    down to the roots of the difficulty . it gives the management time to explore the

    matters in depth and give the employee an opportunity to explain his views of the

    problems in a sympathetic environment

    From the point of suggestive measures the management should take into

    consideration of the following factors to reduce absenteeism

    JOB SATISFACTION

    To analyze whether the employees are satisfied with the present job, this has

    impact on the rate of absenteeism

    COUNSELING

    Individual counseling by shop foreman , supervisor, department , Manager, Joint

    counseling by Shop personnel, and department will reduce the rate of absenteeism,

    ATTENDANCE MOTIVATION

    Implementation of attendance award scheme which can motivate the employee to

    attend work regularly. For example if the employee attendance bonus for one whole year

    will be rewarded as attendance star and if the employee gets the attendance star for two

    years will be rewarded as attendance Super Star if the employee gets the attendance

    bonus for three years will be rewarded as attendance Mega Star and if the employee gets

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    the attendance reward for 4 years will be rewarded as Gold Star and they can be

    rewarded in kind to worth of Rs1000, Rs.2500, Rs.5000, Rs.10, 000

    WELFARE PROGRAMME

    The management can organize social gathering once in six months for spouse of

    workers and captain their hearts by conducting free medical checkups etc.

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    CONCLUSION

    CONCLUSION

    Absenteeism is an integral part of psychology, economic and industrial

    production which is born out of attitudes, circumstances and compulsions

    We have seen that there are two main broad classification factors viz

    organizational and personal, which arte the main reasons for the absenteeism rate. This

    study reveals that certain factor which seems to be the main reason for absenteeism, the

    researcher has given the suggestion for reducing absenteeism rate in the company andalso to increase the reputation of the organization through proper HRM. To conclude this

    project Kaleesuwari Refinery Pvt. Ltd , Medavakkam. May concentrate on the

    areas of salary, health and belongingness of the employees.

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    62

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    APPENDIX

    A Study on Absenteeism at Kaleesuwari Refinery Pvt. Ltd

    Questionnaire

    Dear Sir / Madam

    Iam J.Nallathambi Kirubakaran, a Final semester student of TamilNadu

    Institute of Labour Studies. The survey is conducted to analyse the rate of absenteeism in

    your organization and this study is only for academic purpose. Thank you for your Kind

    Co-operation

    1. Department :

    2. Age:

    (a) 21 30 (b) 31 40 (c) 41- 50 (d) 51 & Above

    3. Education :

    (a)Below SSLC (b) SSLC (c) +2 / ITI (d) Degree

    4. Experience:

    (a) 1-5 yrs (b) 6-10 yrs (c) 11-15 yrs (d) 16 & above

    5. What is your total Wages?

    (a) Rs.1000 & Above (b) More than Rs.2500 (c) Rs.3000-5000 (d) 5000

    & Above

    6. Distance of work spot from home in Km

    (a) Above 5km (b) 6 10 km (c) 11- 15 km (d) 15 km above

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    7. Mode of transport to reach work spot

    (a) Bus (b) Train (c) Two Wheeler (d) Any other

    Work related factors:

    Opinion Regarding Satisfied Neutral Not Satisfied

    1

    .Working Condition

    2

    .Welfare measures

    3

    .Rest Period

    4

    .Leave provision availability

    Economic Factors

    5.Opinion on Salary in relation to

    workSatisfied Neutral Not Satisfied

    6. Do you have any other income Business Property Agriculture

    7. Amount of external debt 10,000 15,00020,000 &

    above

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    Psychological Factors

    Opinion Regarding Satisfied Neutral Not Satisfied

    8. Relationship with superior

    9. Relationship with co workers

    10. Health condition

    Other Factors

    Opinion Regarding Satisfied Neutral Not Satisfied

    11. Medical kit in your factory

    12.Treatment availed when met

    with accident

    Major Causes of remaining

    absentRarely Often Usually

    13

    .Leave Taken with prior Permission

    14

    .Your frequent leave taken

    15

    .Personal Sickness

    16

    . Family Problem17

    .Family Medical Problem

    18

    .Family Work

    19 Dislike in job

    20

    .Religious activities

    21

    .Political Involvement

    22 Residing too far from work place

    23.

    Visit to native places

    24

    .Improper /Insufficient Training

    25

    .Out Side Works During Rest Hours

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    BIBLIOGRAPHY

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    BIBLIOGRAPHY

    Personnel Management - C.B.Mamoria

    Better Management Skill - Lynn Tylezak

    Managing absence - Gill Taylor

    Paper on absenteeism - K.N.Vaid

    Personnel Management - Date Yoder

    Business Stastics - M.P.Gupta & S.P.Gupta

    Manuals of company