final report kiruba
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Chapter Content Page no.
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List of Tables
List of figures
Introduction
Literature Review
Profiles
Research methodology
Limitations
Analysis and Interpretation .
Findings,
Suggestion..
Conclusion..
Appendix.
Bibliography
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List of Tables
Table
No.Title of Table
Page
no.
6.1
6.2
6.3
6.4
6.5
6.6
6.7
6.8
6.9
6.10
6.11
6.12
6.13
Table showing the age group among respondents
Table showing education level of respondents
Table shows the experience of the respondents
Table shows the wages of the respondents
Table shows the distance traveled by the employees
Table showing the mode of transport used by employees
Table Showing Satisfaction level of employees with respect to relationship
with Superior
Table showing Satisfaction level of employees with respect to relationshipwith Co-workers
Table showing the satisfaction level of the employees with respect to work
related factors
Table shows the Satisfaction level of the employees with reference to
Psychological Factor
Table showing the satisfaction level of the employees regarding the followingfactors
Table shows the rate of employees absenting themselves with specific reasons
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INTRODUCTION
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INTRODUCTION
This project entitled A STUDY ON ABSENTEEISM is done in Kaleesuwari
Refinery Pvt. Ltd, Medavakkam .
Managing the industrial enterprises effectively has become an increasingly
a complex task. Growing competition in several industries is forcing the
management to become more and more concern with costs and efficient utilization
of resource. Problem like change in technology, Change in market trend ,Etc can
be dealt tactfully, but social problems with human touch are difficult to deal. It is
not a one shot affaire. One such problem is taken for this study. ABSEENTISM is
a costly disruptive problem and places unnecessary pressure on staff that are at
work, until they investigate, companies normally do not realize the cost of
absenteeism until they actually measure.
The absenteeism is an illness that strikes nearly every business, leaving it
weak at the margin and down in the mouth. Absentees claims eight days lost per
employee per year. Costs are more different to Quantity. Employees also need to
consider the cost of supplementary of replacement workers. Absentees force the
managers to deal with problems of Morale, discipline, job satisfaction, job stress,
team spirit, productivity, and turn over, quality, additional administration and over
leads. In short, absenteeism Is difficult to quantify or rectify
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OBJECTIVES
Primary Objectives
To study the factors related to Absenteeism existing in Kaleesuwari Refinery
Pvt. Ltd
To identify the factors influencing Absenteeism among workers ofKaleesuwari
Refinery Pvt. Ltd
To generate suggestions
Secondary Objective:
To identify highly influencing factor for absenteeism
To know the expectation of the workers from employer
To study the interpersonal relationship among superior and subordinate in
Kaleesuwari Refinery Pvt. Ltd
To identify the measures to reduce absenteeism
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LITERATURE REVIEW
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REVIEW OF LITERATURE
The following are the related studies that were done in absenteeism. Thesestudies lay as a support for this study. Almost all the studies aim at finding out the
causes for absenteeism
KUNZE and BRANNER (1944)
Stated that the foreman was instrumented in reducing the absenteeism by
exercising fair treatment in dealing with all employees.
NOLAND (1945)
Reported that years of education where inversely related to absenteeism. He
also stated that absence rate increase, as people get older, while frequency rates
decline
BHATIA and VALECHA (1977)
Fond chronic in the higher age bracket having longer length of service in an
other study of Trichy unit BHEL found following additional job factors
influencing absenteeism
The Relationship are Given Below:
The lesser the transfer and changes in assignment, the more the absenteeism
The lesser the awareness of leave taking the more the absenteeism
The lesser the inclination to leave the present job, the more the absenteeism
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DE BALDEV R .SHARMA (1986)
He says that a real causes of absenteeism is a behavior manifestation of thework force which is affected by their thoughts and feelings according to the rural
way of life social festivals religious harmonies family practices, etc add to
absenteeism
TELEPHONE CO (1986) New York
Studied about the absence rate occurred among female employees the study
compare two group of employees
High rate of absenteeism
Low rate of absenteeism
Low rate of absenteeism was found that 1/3 rd of the employee amounted for 80% of
the day lost from work. The principle causes was found to be various respiratory
illness.
High rate of absenteeism were marked by insecurity tension, illness, anxiety, etc these
employees were frequently defensive, suspicious, and unhappy. From the study the
absenteeism that occurred is not simply a reflection of physical disability, also an
evident of physical illness accident or even stress in their lives.
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DEFINITIONS
The following definitions make the concept of absenteeism more clear.
The labour bureau of Simla and surveys of Industries defines absenteeism as the
Failure of the worker to report for the work when he is schedules to Work
The labour bureau does not regard absence from work due to authorized vacation,
privilege leave, strike, lockout, lay-off, and post factor regularized period of over stay
following unauthorized leave as absence.
The labour department of government of India defines absenteeism as the total
man shifts lost because of the absentees as a percentage of the total number of man shifts
scheduled. This definition does not include absence on amount of authorized leave,
layoff, retrenchment, strikes, etc.
According to Webster dictionary Absenteeism is the practice or habit of being an
absentee and an absentee is one who habitually stays away.
Absenteeism is one of the major human resource problems faced by organization
today. Absenteeism reports to the tendency on the part of a worker to absent from his
scheduled work. This behavior patterns acts as an obstacle in smooth running of the
organization. For example, when workers stay away in an unpredictable manner,
employees find it impossible to plan production and to pursue an appropriate piece
fixation on policy. Absenteeism hinders proper manpower planning and there by affects
the quality of Industrial relations. When a worker is able to inform the management well
in advance about his intension to stay away, management can do something to take care
of his duties only when a worker stays away without informing the management, it
becomes the problem for the management.
In India the problem of absenteeism is greater than other countries. In these days
when the needs of the country require greater emphasis upon increase of time and
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materials at our disposal, it is necessary to minimize absenteeism to the maximum
possible.
MEASUREMENT OF ABSENTEEISM:
The measurement of the absence can be expressed as the ratio of the total amount
of time lost through non attendance to the planned working time.
Rate of absenteeism has been defined as the total man shifts lost because of
absence as a percentage of the total calculating the late of persons schedules to work and
the number actually present. Calculation of absence rate can be made in terms of absence
rate can be made in terms of man-days
CAUSES
Important factors leading to absenteeism can be summarized as follows
Long hours of work
Bad working conditions
Boredom
Lack of co-operation and understanding between management and workers
Sickness
Occupational disease
Fatigue
Problems of transport facilities
Low wages
Lack of canteen service, restrooms, etc.
Evil of drinking
Lack of marketing facilities
Social or religious festivals
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Harvest seasons
Marriages
Domestic problems and consultative worries
EFFECTS:
Increasing rate of absenteeism adds very considerably to the loss of Industry, The
problems of absenteeism is intimately linked to the question of production productivity,
profits, Involvements and above all absentee workers themselves the losses caused by
absenteeism can be put briefly as under.
Losses in production and productivity:
It causes production losses interims of quantity and quality
Earnings ( Profits ) are reduced to the organization
Work schedule is disturbed, dislocation of work is causes due to machine
idleness, production capacity is lost due to under-staffing
GENERAL:
Any absence weakens the company goals and productivity. The loss due to
absenteeism is two fold. To start with, there is a district loss to workers because the
irregularity in attendance reduced their income when no work: no pay is the general
rule. On the other hand, the loss to the employees is still greater as both discipline and
efficiency suffer and production goes down. More over- either an additional complimenthas to be maintained throughout the year to meet the energy as the Industries have to
depend, solely on workers who present themselves at the goals and who are generally not
up to the marks. The maintenance of an extra complement and evils. Hence absenteeism
is an evil both for the employers and the workers.
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CONTROL OF ABSENTEEISM
It should be noted that no single measure can be effective in controlling
absenteeism but a skillful combination of various measures would definitely lead to the
desired results.
The Measures are,
Adoption of a well defined recruitments procedure
Provision of healthy and hygienic working conditions
Provision of reasonable wages and allowances and job and security for workers
Motivation of workers through welfare and social measures.
Improved communication and prompt redresal of grievances.
Liberal grant for leave.
Safety should be ensured
Accident prevention
Cordial relationship between worker and supervisor
Development of workers education
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LUYNN TYLEZAKS EIGHT STEPS TO REDUCE ABSENTEEISM
Author says that high morale is key to low absence .There are Eight steps to
improve employee morale
Emulate - Managers and superiors must set a positive example
Appreciate - Appreciate workers and their values
Ingratiate - Relationship with the employers will make them to stay.
Stimulate - Boredom is not at the root of all absentee but helps to sow
the seed of discontent.
Integrate - Motivate and build a team spirit
Contemplate - If f there is a change let the workers know the advantages
Delegate - The workers must be given interesting and challenging job
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Company Profile
Company Profile
The success story began with the establishment of Kaleesuwari Refinery Pvt. Ltd.
in 1993. Since then, the company has made incredible strides in the edible oil market
with its flagship brand "Gold Winner". Driven by the goal to provide quality products at
affordable rates, Gold Winner within a short span of time, has become the most preferred
brand.
Gold Winner has proved once again that it is aptly named - according to a report
published by The Economic Times Brand Equity on April 21, 2004, Gold Winner is
ranked 63rd among India's top hundred Fast Moving Consumer Goods (FMCG) brands
by A.C. Nielsen Retail Audit. This comprehensive retail audit was done based on a
variety of parameters including sales, top-of-the mind recall and trust. Not long ago, an
ORG-MARG survey also had rated Gold Winner as number one in the FMCG (edible
oils) category in South India. Gold Winner has become a member of the US based
National Sunflower Association (NSA), whose aim is to promote quality sunflower
products across the globe keeping the health of the people in mind. Gold Winner crossed
another mile stone in September 2005 by receiving ISO 9001:2000 & HACCP
Certifications. The HACCP(Hazard Analysis and Critical Control Point) Certificationconfirms that the process is free from physical, chemical and biological contamination
thereby assuring complete food safety.
GOLD Winner, the flagship sunflower oil brand from Kaleesuwari Refinery PvtLtd, has received two international quality certifications that make it unique among
edible oils, according to a press release from Kaleesuwari Refinery.
It has received HACCP (Hazard Analysis Critical Control Points) certification to
receive, refine, package and supply edible oils and hydrogenated fats. The certification,valid for five years, confirms that the process does not have any physical, chemical or
biological contamination.
Gold Winner has also been awarded ISO 9001:2000 for its oil manufacturing process. The three-year certificate issued by TUV Management Services Gmbh,
Germany, is for its manufacturing plant at Vengaivasal, 30 km from Chennai
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Gold Winner finds a place in every discerning home, thanks to the highly
sophisticated and rigorous processes adopted to refine crude sunflower oil. A unique
distribution network ensures that the end consumer always keeps company with health
and happiness. Gold Winner is now available in Singapore, Malaysia, Brunei, Kuwait
Dubai, Australia, UK and Srilanka.
The Gold Winner for Health or simply G for H campaign has become a
resounding success only because of the credibility of the communications. In short people
believe and trust that Gold Winner stands for health or simply G for H.
Gold Winner's state-of-the-art production unit is situated at Vengaivasal, about
14km from Chennai, India.
The plant uses automatic continuous technology for processing in order to
maintain the highest standards of hygiene.
The crude oil is systematically purified in well defined stages, "Neutalisation,
Bleaching, Deodourization and De-waxing".
All processes are digitally monitored. Machinery at the plant is inspected
periodically and preventive maintenance of equipments and lines is done to avoid
damages and untimely breakdowns. In observance to stipulated standards, routine
calibration of meters and control device are done.
Quality control at Gold Winner is foolproof with continuous checks during raw
material, processing and end product stages, following Good Labouratory Practice
(GLP) guidelines.
Manpower:
A well educated in-plant safety committee on vigilance ensures the safety of the
machinery and the personnel. Gold Winner has employed qualified and experienced
personnel on all fronts in its production unit. Local workforce is inducted to work on
basic operation after adequate training. All labour welfare amenities are provided to our
skilled manpower.
We care for the environment:
Gold Winner understands its social responsibilities. That is why, Kaleesuwari
Refinery Pvt. Ltd. focuses on environment friendly waste disposal with a top of the line
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effluent treatment plant built in house. Gold Winner adopts safe and healthy practices to
protect the environment.
PROCESS :
Stringent standards of quality are maintained by Kaleesuwari Refinery Pvt. Ltd. for the
manufacture of Gold Winner sunflower oil.
The raw material - crude sunflower oil - is procured from reliable sources in India and
abroad. Undesirable components in crude oil are removed by chemical and thermalprocesses of elimination, by adopting GMP guidelines
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Research MethodologyResearch Methodology
Research - Meaning
A Research is defined as, a scientific undertaking which by means of logical and
systematized techniques aims to:
1) Discover facts of verify and test old facts
2) Analyse their sequences, interrelationships and Casual explanation which were
derived within an appropriate theoretical frames to reference
3) Develop new scientific tools concepts and theories which would facilitate reliable and
valid study of human behavior.
Types of research
Descriptive Research
Applied Research
Quantative Research
Conceptual Research
Research design:
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Every research activity carried out follows a specific frame work in
collecting and analyzing the data ensuring accuracy in an economic way, this frame work
is known as research design. Research designs used in this project are:
Descriptive technique:
Descriptive Research descriptive research includes surveys and facts finding enquiry of
different kinds. The major purpose of descriptive research is description of the state of
affairs as it exists at present.The main characteristic of this method is that the researcher has no control
over the variables; he can only report what has happened or what is happening.
Statistical method the research design followed in this project is descriptive
technique. A statistical survey was made in the Chennai city. The data collected were
analyzed using percentage method. The results were tabulated and plotted in the forms of
pie and bar diagram.
Sampling method:
The method followed was Convenience sampling since the chance of knowing
the particular universe element was known. The method was very convenient since it is
easy to find enquire.
Sample frame:
The main unit of study is made within Chennai city around the survey is
conducted among Employees ofKaleesuwari Refinery Pvt. Ltd
Sample size is 125
Data Collection
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The data types selected for the study are combination of both primary and the
secondary data
The primary data are collected afresh and for the first time, and thus happened to
be original in character.
The primary data are collected through questionnaire method a questionnaire
consist of number of questions printed in a definite order on a form and respondents are
asked to reply in the space provided and the respondents have to answer the questions on
their own
The Secondary data are those which already had been collected by someone else
and which have already been passed through the statistical process this study the
secondary data are collected through Books Magazines and Newspaper
Source of data collection:
The data necessary for this study were collected from 125 employees of
Kaleesuwari Refinery Pvt. Ltd. A detailed survey was done using appropriate
questionnaire.
Technique used:
Direct personal interview were collected to get unbiased information.
This technique offered quick and correct response from the respondent. The
questionnaires were distributed to all age group.
Questionnaire:
Appropriately designed question with sample standard question was used to
collect data. The pattern of questions aims to derive the relevant information sequence
and consumers attitude.
Questions used:
Multiple choice questions:
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This type of question is formed for easy tabulation and to get quick response from
the people. Here several options are given and the public are asked to tick how much ever
option they want.
Ranking Method:
This type of question is used when there are more than two options and wants to
come to a conclusion about the overall perception of the people.
STATISTICAL TOOLS USED
Chi-Square
Chi-Square test is used to study the association between the age, income andoccupation of the respondents with the various advertising variables obtained through the
Questionnaire.
Formula
Then, Oi = Observed valuesEi = Expected Values
Degree of freedom = (r-1) x (c-1)
Where,
r = Number of rows
c = Number of columns
Weighted Average
In this project the weighted average method is used to find the ranking order which is used in
the Questionnaire with this tool we can arrange the variables in the most preferred order
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2 = (Oi-Ei)2Ei
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Formula
Weighted Average = WF/w
Where,
W = Weight
F = Frequency
Percentage Method
The percentage method is used to make all the variables into a uniform fashion and it
rules out all the units all the factors are then converted into 100 and further it is divided.
Formula
% =
Where= No. of variables
DIAGRAMMATIC REPRESENTATION
Bar Diagrams
Bar diagram is a better representation of qualitative data. Bars are vertical lines,
where the lengths of the bars are proportional to their corresponding numerical value.
Pie Diagrams
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N
X 100N
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DATA ANALYSIS & INTERPRETATION
DATA ANALYSIS & INTERPRETATION
Table 6.1 showing the age group among respondents
INFERRENCE
From the above table it is inferred that Majority (42.4%)are among the age group
of 21 30, in the line up next comes the age group of 41 50 (25.6%), 31- 40 comes next
with (21.6%) .
S.No Age group No. of respondents Percentage
1.
2.
3.
4.
21-30
31-40
41-50
51 & above
53
27
32
13
42.4%
21.6%
25.6%
10.4%
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Chart 6.1 showing the age group among respondents
29
0
53
42.40%0
27
21.60%0
32
25.60%0
13
10.40%0
10
20
30
40
50
60
Age Group
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Table 6.2 showing education level of respondents
S.No Education No. of respondents Percentage
1 Below SSLC 63 50.4%
2 SSLC 35 28%
3 +2/ITI 21 16.8%
4 Degree 6 4.8%
INFERRENCE
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From the above table it is inferred that majority (50.4%) of the sample taken have
very less educational qualification, some of the respondents (28%) have educational
qualification upto SSLC, few (16.8) have passed +2/ITI, Very few (4.8%) holds a degree
Chart 6.2 showing the educational level of the respondents
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Educational Level
>SSLC51%
SSLC
28%
+2/ITI
16%
Degree
5%
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Table 6.3 shows the experience of the respondents
S.No Experience No. of respondents Percentage
1 1-5yrs 73 58.4%
2 6-10yrs 31 24.8%
3 11-15yrs 14 11.2%
4 16&above 7 5.6%
INFERRENCE
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From the above table it is inferred that most (58.4%) of the respondents has
experience of 1-5years, 24.8% of the respondents has experience of 6-10yrs, few
respondents has 11-15yrs experience, and finally very few (5.6%) respondents has 16 &
above years of experience.
Chart 6.3 shows the experience of the respondents
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1-5yrs
58%6-10yrs
25%
11-15yrs
11%
16&above
6%
1-5yrs
6-10yrs
11-15yrs
16&above
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Table 6.4 shows the wages of the respondents
S.No Wages No. of respondents Percentage
1 Rs.1000 & Above 38 30.4%
2 More than Rs.2500 56 44.8%
3 Rs.3000-5000 17 13.2%
4 5000 & Above 14 11.6%
INFERRENCE
From the above table it is inferred that Majority(44.8) of respondents gets
wages more that Rs.2500 and less than 3000Rs, Next to that (30.4%) of respondents gets
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wages between Rs.1000 2500, few (13.2%) respondents gets wages between Rs3000
5000, Very few (11.6%) respondents get wages above Rs.5000/-.
Chart 6.4 Showing Wages of the respondents
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30.40%
44.80%
13.20% 11.60%
0.00%
5.00%
10.00%
15.00%
20.00%
25.00%
30.00%
35.00%
40.00%
45.00%
Rs.1000 &
Above
More than
Rs.2500
Rs.3000-5000 5000 & Above
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Table 6.5 shows the distance traveled by the employees
S.No Distance No. of respondents Percentage
1 Above 5km 18 14.4%
2 6 10 km 32 25.6%
3 11- 15 km 46 36.2%
4 15 km above 29 23.2%
INFERRENCE
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From the above table it is inferred that Majority (36.2%) if employees travel an
average distance of about 11 15 Km, next to that 25.6% of employee travels about 6-10
Km, 23.2 % of employee travels about 15Km, and finally 14.4% of employee travels
about 5 Km,
Chart 6.5 showing the distance traveled by employees
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14.40%
25.60%
36.20%
23.20%
0.00%
5.00%
10.00%
15.00%
20.00%
25.00%
30.00%
35.00%
40.00%
Above 5km 6 10 km 11- 15 km 15 km above
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Table 6.7 showing the mode of transport used by employees
S.No Distance No. of respondents Percentage
1 Bus 43 34.3%
2 Train 12 9.6%
3 Two Wheeler 61 48.2%
4 Any other 9 7.2%
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INFERRENCE
It is inferred from the table that Two wheelers were mostly (48.3%) used as mode
of transport, followed by bus (34.3%), and then comes the train (9.6%).
Chart 6.7 Showing mode of transport used by employees
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34.30%
9.60%
48.20%
7.20%
0.00%
5.00%
10.00%
15.00%
20.00%
25.00%
30.00%
35.00%
40.00%
45.00%
50.00%
Bus Train Two Wheeler Any other
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Table 6.8 Showing Satisfaction level of employees with respect to relationship with
Superior
S.No Relationship with superior No. of respondents Percentage
1 Satisfied 65 52%
2 Neutral 38 30%
3 Not Satisfied 22 17%
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Chart 6.8 showing Satisfaction level of employees with respect to relationship with
Superior
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Neutral
30%
Not Satisfied
17%
Satisfied
53%
Satisfied
Neutral
Not Satisfied
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Table 6.9 showing Satisfaction level of employees with respect to relationship with
Co-workers
S.NoRelationship with co workers
No. of respondents Percentage
1 Satisfied 26 20.8%
2 Neutral 48 38.4%
3 Not Satisfied 51 40.8%
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INFERRENCE
From the table it is inferred that 40.8% are not satisfied with the co-worker, verynear to that 38% of people were neutral, and 20% are satisfied
Chart 6.9 showing Satisfaction level of employees with respect to relationship with
Co-workers
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R elations hip with co w o
Satisfie
21%
Neutra
38%
Not Satisfie
41%Satisfied
Neutral
Not Satisfie
WEIGHTED AVERAGE METHOD
Table 6.10 showing the satisfaction level of the employees with respect to work
related factors
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INFERENCE
From the table work related factors are ranked according to the satisfaction level of
employees
RANK
Working Condition 1
Welfare measure 2
Rest period 3
Leave provision available 4
Chart 6.10 showing the satisfaction level of the employees with respect to work
related factors
Opinion Regarding Satisfied NeutralNot
SatisfiedWEIGHTAGE RANK
1
. Working Condition 65 38 22 29.31
2
.Welfare measures 47 66 12 28.5 2
3.
Rest Perio d 32 57 36 24.6 3
4.
Leave provision availability 26 48 51 22.5 4
45
65
47
32
26
38
66
57
48
22
12
36
51
0
10
20
30
40
50
60
70
Working
Condition
Welfare
measures
Rest Period Leave
provision
availability
Satisfied
Neutral
Not Satisfied
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Table 6.11 shows the Satisfaction level of the employees with reference to
Psychological Factor
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INFERRENCE
From the table Psychological factors are ranked according to the satisfaction level of
employees.
Relationship with Supervisor - 1
Health condition - 2
Relationship with co-worker - 3
Chart 6.11 shows the Satisfaction level of the employees with reference to
Psychological Factor
Opinion Regarding Satisfied NeutralNot
SatisfiedWEIGHTAGE RANK
1.Relationship with
superior65 38 22 29.3 1
2.Relationship with co
workers26 48 51 22.5 3
3. Health condition 57 32 36 27.1 2
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Table 6.12 showing the satisfaction level of the employees regarding the following
factors
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Psycological Factors
0
10
20
30
40
50
60
70
0 1 2 3 4
Relationship with
superior
Relationship withco workers
Health condition
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INFERRENCE
Miscellaneous factors are ranked as follows
Treament availed when - 1
met with accident
Medecal Kit in factory - 2
Chart 6.12 showing the satisfaction level of the employees regarding the following
factors
Opinion Regarding Satisfied NeutralNot
SatisfiedWEIGHTAGE RANK
1.Medical kit in yourfactory
26 48 51 24.5 2
2.Treatment availedwhen met with
accident
57 32 36 29.7 1
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50
0%
20%
40%
60%
80%
100%
Satisfied Neutral Not
Satisfied
Treatment availed when
met with accident
Medical kit in your
factory
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Table 6.13 shows the rate of employees absenting themselves with specific reasons
Major Causes ofremaining absent Rarely Often Usually WEIGHTAGE RANK
1.Leave Taken with prior
Permission38 49 38 32.6 2
2. Your frequent leave taken 59 38 28 28.1 5
3. Personal Sickness 86 22 17 31.1 3
4. Family Problem 37 21 6722
12
5. Family Medical Problem 53 38 34 26.9 6
6. Family Work 44 22 59 23.5 11
7 Dislike in job 25 68 32 24.3 9
8. Religious activities 21 35 69 20.2 13
9. Political Involvement 56 28 41 26.5 7
10Residing too far from work
place47 21 57 24 10
11 Visit to native places 66 35 24 28.6 4
12.Improper /Insufficient
Training23 84 18 25.5 8
13.Out Side Works During
Rest Hours50 59 16 34.3 1
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Chart 6.13 shows the rate of employees absenting themselves with specific reasons
52
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
LeaveT
aken
with
priorP
ermission
Yourfre
quentle
avetaken
Personal
Sickness
FamilyProblem
FamilyMe
dicalP
roblem
Fam
ilyWo
rk
Dislike
injob
Religious
activitie
s
Politic
alInvolve
ment
Residing
toofarfromw
orkplace
Visitt
onative
places
Impro
per/Insufficie
ntTra
ining
OutSide
Work
sDuringR
estH
ours
Usually
Often
Rarely
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CHI SQUARE METHOD
Years of experience and Relationship with supervisor
Null Hypothesis (H0) There is no significant relationship between the experience and
relationship with the supervisor.
Alternate Hypothesis (H1) - There is significant relationship between the experience and
relationship with the supervisor.
Observed Frequency Table
Opinion
Experience
Satisfied Neutral Not Satisfied
1-5yrs 38 16 6 63
6-10yrs 14 12 5 31
11-15yrs 8 9 7 14
16&above 5 4 5 7
65 38 22 125
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Expected Frequency
Then,Oi = Observed values
Ei = Expected Values
Degree of freedom = (r-1) x (c-1)
Where,
r = Number of rows
c = Number of columns
Opinion
Experience
Satisfied Neutral Not Satisfied
1-5yrs 32.7 19.1 8.3 63
6-10yrs 16.12 9.4 5.4 31
11-15yrs 7.2 5 4.9 14
16&above 8.3 5.12 4.6 17
65 38 22 125
54
2 = (Oi-Ei)2Ei
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N= (3-1)x(3-1)
= 4
Tabulated Value = 9.48
Since the Tabulated Value is higher than calculated Value we accept Ho
INFERRENCE
There is no significant relationship between the experience and relationship with
the supervisor.
O E (O-E)2 (O-E)2/E
38 32.7 36 1.1
14 16.12 4.84 .3
8 7.2 .64 .09
5 8.3 11 1.32
16 19.1 9 .47
12 9.4 8.5 .89
9 5 16 3.2
4 5.12 1.44 .28
6 8.3 5.24 .635 5.4 .16 .02
7 4.9 2.1 .42
5 4.6 .16 .03
Total Calculated value 8.75
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FINDINGS
FINDINGS
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Majority (42.4%)are among the age group of 21 30, in the line up next comes
the age group of 41 50 (25.6%), 31- 40 comes next with (21.6%) .
Majority (50.4%) of the sample taken have very less educational qualification,
some of the respondents (28%) have educational qualification upto SSLC, few
(16.8) have passed +2/ITI, Very few (4.8%) holds a degree
Most (58.4%) of the respondents has experience of 1-5years, 24.8% of the
respondents has experience of 6-10yrs, few respondents has 11-15yrs experience,
and finally very few (5.6%) respondents has 16 & above years of experience.
Majority(44.8) of respondents gets wages more that Rs.2500 and less than
3000Rs, Next to that (30.4%) of respondents gets wages between Rs.1000 2500,
few (13.2%) respondents gets wages between Rs3000 5000, Very few (11.6%)
respondents gets wages above Rs.5000/-.
Majority (36.2%) if employees travel an average distance of about 11 15 Km,
next to that 25.6% of employee travels about 6-10 Km, 23.2 % of employee
travels about 15Km, and finally 14.4% of employee travels about 5 Km,
Two wheelers were mostly (48.3%) used as mode of transport, followed by bus
(34.3%), and then comes the train (9.6%).
Most of employees are not satisfied with the co-worker, very near to that some of
employees were neutral, and are satisfied
There is no significant relationship between the experience and relationship with
the supervisor.
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SUGGESTIONS
SUGGESTIONS:
The following suggestions were put forth by the researcher based on the findings
of the study
It is suggested that the organization should solicit well educated persons a
minimum qualification of higher secondary, so that the job awareness can be
created in them
It is suggested that a clean and well equipped workplace should be created so that
the workers feels that importance is given for the work don e by him which may
in turn motivate him to do better in his work.
It is suggested that to bring down the level of monotony job rotation can be
practiced. This can motivate to those who tend to absent themselves frequently
Lower salary has been a cause of absenteeism. This could because of less take
home pay due to deduction. Indebtedness is evident as a result of this the
company can introduce attractive incentive schemes, which can motivate them to
attend regularly.
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Many problems in the work place arise from a range of complex personal
difficulties physical ill health and domestic originf. It issuggested that
management needs a separate approach in coping with the specifically human
aspect of problems for these the personal interview offers one way of getting
down to the roots of the difficulty . it gives the management time to explore the
matters in depth and give the employee an opportunity to explain his views of the
problems in a sympathetic environment
From the point of suggestive measures the management should take into
consideration of the following factors to reduce absenteeism
JOB SATISFACTION
To analyze whether the employees are satisfied with the present job, this has
impact on the rate of absenteeism
COUNSELING
Individual counseling by shop foreman , supervisor, department , Manager, Joint
counseling by Shop personnel, and department will reduce the rate of absenteeism,
ATTENDANCE MOTIVATION
Implementation of attendance award scheme which can motivate the employee to
attend work regularly. For example if the employee attendance bonus for one whole year
will be rewarded as attendance star and if the employee gets the attendance star for two
years will be rewarded as attendance Super Star if the employee gets the attendance
bonus for three years will be rewarded as attendance Mega Star and if the employee gets
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the attendance reward for 4 years will be rewarded as Gold Star and they can be
rewarded in kind to worth of Rs1000, Rs.2500, Rs.5000, Rs.10, 000
WELFARE PROGRAMME
The management can organize social gathering once in six months for spouse of
workers and captain their hearts by conducting free medical checkups etc.
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CONCLUSION
CONCLUSION
Absenteeism is an integral part of psychology, economic and industrial
production which is born out of attitudes, circumstances and compulsions
We have seen that there are two main broad classification factors viz
organizational and personal, which arte the main reasons for the absenteeism rate. This
study reveals that certain factor which seems to be the main reason for absenteeism, the
researcher has given the suggestion for reducing absenteeism rate in the company andalso to increase the reputation of the organization through proper HRM. To conclude this
project Kaleesuwari Refinery Pvt. Ltd , Medavakkam. May concentrate on the
areas of salary, health and belongingness of the employees.
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APPENDIX
A Study on Absenteeism at Kaleesuwari Refinery Pvt. Ltd
Questionnaire
Dear Sir / Madam
Iam J.Nallathambi Kirubakaran, a Final semester student of TamilNadu
Institute of Labour Studies. The survey is conducted to analyse the rate of absenteeism in
your organization and this study is only for academic purpose. Thank you for your Kind
Co-operation
1. Department :
2. Age:
(a) 21 30 (b) 31 40 (c) 41- 50 (d) 51 & Above
3. Education :
(a)Below SSLC (b) SSLC (c) +2 / ITI (d) Degree
4. Experience:
(a) 1-5 yrs (b) 6-10 yrs (c) 11-15 yrs (d) 16 & above
5. What is your total Wages?
(a) Rs.1000 & Above (b) More than Rs.2500 (c) Rs.3000-5000 (d) 5000
& Above
6. Distance of work spot from home in Km
(a) Above 5km (b) 6 10 km (c) 11- 15 km (d) 15 km above
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7. Mode of transport to reach work spot
(a) Bus (b) Train (c) Two Wheeler (d) Any other
Work related factors:
Opinion Regarding Satisfied Neutral Not Satisfied
1
.Working Condition
2
.Welfare measures
3
.Rest Period
4
.Leave provision availability
Economic Factors
5.Opinion on Salary in relation to
workSatisfied Neutral Not Satisfied
6. Do you have any other income Business Property Agriculture
7. Amount of external debt 10,000 15,00020,000 &
above
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Psychological Factors
Opinion Regarding Satisfied Neutral Not Satisfied
8. Relationship with superior
9. Relationship with co workers
10. Health condition
Other Factors
Opinion Regarding Satisfied Neutral Not Satisfied
11. Medical kit in your factory
12.Treatment availed when met
with accident
Major Causes of remaining
absentRarely Often Usually
13
.Leave Taken with prior Permission
14
.Your frequent leave taken
15
.Personal Sickness
16
. Family Problem17
.Family Medical Problem
18
.Family Work
19 Dislike in job
20
.Religious activities
21
.Political Involvement
22 Residing too far from work place
23.
Visit to native places
24
.Improper /Insufficient Training
25
.Out Side Works During Rest Hours
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BIBLIOGRAPHY
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BIBLIOGRAPHY
Personnel Management - C.B.Mamoria
Better Management Skill - Lynn Tylezak
Managing absence - Gill Taylor
Paper on absenteeism - K.N.Vaid
Personnel Management - Date Yoder
Business Stastics - M.P.Gupta & S.P.Gupta
Manuals of company