final fy14 marketing update 6.25.14
TRANSCRIPT
PowerPoint Presentation
FY14 Marketing Plan
Review of Marketing ActivityApril - June
Vascular Screenings
HeartScan Promotion
Ortho Campaign
Luciano RadioMarlow Radio
Surgical Services
Riblet RadioIves Radio
Salzberg RadioAdams Radio
Digestive Health Institute CampaignSullivan Radio
Medical Group
Radio
Harbour View Campaign
EMS Week
Radio
Stroke Awareness Month
DePaul Campaign
Mobile App Launch
Public Relations and Community Outreach
Virginian-Pilot Front Page
Upcoming Marketing InitiativesJuly August
Surgery CampaignBranding TV two week flight in JulyDigestive Health Institute and SWLC radio continuesHeart & Vascular InstituteMobile vascular screeningsEP lab promotion Heart Health Academy launchMedical GroupTV and outdoor continueWAVY Medical MondaysBack-to-school radioCancer InstitutePublic relationsPhysician directed marketing
July-August 2014
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Tracking & Measurement
Market LevelTICKERWebsite trafficSocial media trafficCalls & referralsVolume ( new patient, inpatient share, Emergency Dept share)Events attendance (if applicable)
Core 4+1TICKERAwares volume: Heart, Cancer, Ortho Screening attendance, by Core 4Seminar attendance, by Core 4New patient volume, by Core 4+1Inpatient volume, by Core 4+1
TICKER Consumer Decision Model
TICKER Key Performance IndicatorsTrends UP over last quarter for: Best overall qualityBest doctorsMost personalized careBest image/reputation
Additional Measurement ToolsTargeted landing pagesTracking phone numbers
Measurement Timeline
Internal Communications
Communications of Marketing PlanFormat ContentFrequencyDissemination
FY15 Planning
Bon Secours DePaul Medical Center
Bon Secours Maryview Medical Center
Bon Secours Mary Immaculate Hospital
THANK YOU
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