feed back 360 ppt mba

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    Capital Domains

    Fundamentally thereare three domains of

    capital that need to becontinuously developedto achieve a high levelof OrganizationalCapital.

    Physical

    Social

    Human

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    Building Components

    Three components

    are used to buildorganizationalcapital.

    Internal

    External

    Leadership

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    Leadership Excellence

    How do we strive tobecome better

    leaders? Understanding

    Assessing

    Improving

    Internal

    External

    Leadership

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    UnderstandingTwo Questions?

    What do we know about our leadership abilities?

    What do others know about our leadership abilities?

    Unknown Known

    * Based on the Johari Window of Interpersonal Development

    Known

    Self

    Others

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    Known v. Unknown

    Facade Arena

    Unknown Blind Spot

    Unknown Known

    * Based on the Johari Window of Interpersonal Development

    Known

    Self

    Others

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    Moving Towards Known

    Facade Arena

    Unknown Blind Spot

    Unknown Known

    * Based on the Johari Window of Interpersonal Development

    Known

    Self

    Others

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    Assessing

    Observed behaviors

    Anonymous

    Easy to administer Results for your use

    Multi-rater strategy

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    Multi-Rater

    Direct Reports

    Peers

    Self

    Supervisor

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    Single v. Multi-Rater

    Single-Sourcemay.

    Be self-serving

    Reflect bias

    Not have observed

    Avoid confrontation

    Vary from source

    Multi-rater tend to.

    Have balance

    Remove bias

    Be those who know

    Promote honesty

    Present fuller picture

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    Use of

    1. Identification of areas of strength and concern

    2. Comparison to peer group3. Creation of Personal Development Plan (PDP)

    4. Build Organizational Capital

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    Process

    Introduction Distribution Collection Consultation

    Creation (PDP)PresentationRevision

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    Distribution Packets

    360 Feedback Packets Include:

    Introductory Letter

    Frequently Asked Questions

    Individual Instructions

    Signature Sheet

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    Collection

    All On-line

    Battery of Items and Open-ended sections

    Requires Access Code

    After 1st week you are asked to remind participants You are given access codes to handle lost instructions

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    Consultation

    Understanding the data (What do the

    numbers and comparisons mean?)

    Dealing with the information (Am I

    surprised or does this confirm what Ithink?)

    Raising new question (Why do others

    view me this way?)

    Addressing the 360 feedback data (Whatdo I do next?)

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    Creation of

    Personal Development Plan Reflect on results

    Set priorities

    Create action plans and timelines Anticipate barriers

    Act on the plan

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    Presentation and Revision

    Identify Best Practices from Results

    Presentation of Best Practices

    Use data to revise PDP

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    Process

    Introduction Distribution Collection Consultation

    Creation (PDP)PresentationRevision