features and fixes...sc-1650 unexpected behavior cpoe included updated url to give the ability to...

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1 Proprietary and Confidential Intended for use by licensed SRS customers. Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges. Features and Fixes Features and Fixes for SRS EHR v11.2 Released TBD TTID2 Type Functional Area Summary SC-2278 Unexpected Behavior Advanced Rx Dosage timingonly displayed 20 characters. SC-2279 Unexpected Behavior Advanced Rx Some prescriptions such as those for syringes that had the as part of the name did not display on the SRS iDash. These medications are now displaying as expected. SC-2011 Unexpected Behavior Charge Passage One practice reported that after submitting charges; the submission date was not updating. Submission date now updates when charges are submitted. SC-2376 Enhancement Chart Support for MSXML6. SC-2337 Unexpected Behavior Chart When searching for a patient, if the chart had not fully loaded there would be an error when navigating to a document tab. This has been corrected. SC-2012 Unexpected Behavior CPOE When an order was added to defaults via Orders Admin; the CPT codes in the order description was not retained. The CPT code now displays when an order default is created. SC-2013 Unexpected Behavior CPOE If a default order was selected that did not have an ordering provider; the order could not be created. For orders without an ordering provider, the provider can be added, and the order created SC-2017 Unexpected Behavior CPOE There was error when the diagnosis was added to the order. The order now properly generates when a diagnosis is added. SC-2016 Unexpected Behavior Demographics One practice reported an error when trying access provider demographics. Now demographics are accessible.

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  • 1 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    Features and Fixes for SRS EHR v11.2 Released TBD

    TTID2 Type Functional Area Summary

    SC-2278 Unexpected

    Behavior Advanced Rx

    ‘Dosage timing’ only displayed 20 characters.

    SC-2279 Unexpected

    Behavior Advanced Rx

    Some prescriptions such as those for syringes

    that had the “ as part of the name did not

    display on the SRS iDash. These medications

    are now displaying as expected.

    SC-2011 Unexpected

    Behavior Charge Passage

    One practice reported that after submitting

    charges; the submission date was not updating.

    Submission date now updates when charges

    are submitted.

    SC-2376 Enhancement Chart Support for MSXML6.

    SC-2337 Unexpected

    Behavior Chart

    When searching for a patient, if the chart had

    not fully loaded there would be an error when

    navigating to a document tab. This has been

    corrected.

    SC-2012 Unexpected

    Behavior CPOE

    When an order was added to defaults via

    Orders Admin; the CPT codes in the order

    description was not retained. The CPT code

    now displays when an order default is created.

    SC-2013 Unexpected

    Behavior CPOE

    If a default order was selected that did not have

    an ordering provider; the order could not be

    created. For orders without an ordering

    provider, the provider can be added, and the

    order created

    SC-2017 Unexpected

    Behavior CPOE

    There was error when the diagnosis was added

    to the order. The order now properly generates

    when a diagnosis is added.

    SC-2016 Unexpected

    Behavior Demographics

    One practice reported an error when trying

    access provider demographics. Now

    demographics are accessible.

  • 2 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    SC-2336 Unexpected

    Behavior Documents

    An error would occur when selecting a

    document for patients with a hyphen in their

    first name. This has been corrected.

    SRSPIN-2173 Unexpected

    Behavior Intake Manager

    Appointment Reasons with commas do not

    display in the appointment list of the Intake

    Manager. Forms for these appointments could

    not be printed.

    SRSPIN-1613 Unexpected

    Behavior Lab Results

    The user was not able to print lab results that

    contained a comma in the name.

    SC-2014 Unexpected

    Behavior Message Center

    An error would occur when trying to match a

    transition of care to a patient.

    Enhancement Regulatory (CQM

    Reporting)

    2021 CQM data capture updates address CMS value-set changes:

    • Immunization Admin: added new CVX codes

    • Vitals App: Menu options revised for

    Ophthalmology, BMI and Hip/Knee

    Assessments

    • Rx Decline App: Removed medical

    reason codes no longer reportable

    Features and Fixes for SRS EHR v11.1 Released 11/27/2020

    TTID2 Type Functional Area Summary

    SC-2028 Enhancement Advanced Rx

    Enhanced the DrFirst platform to integrate with

    Chrome rather than solely with IE. Customers

    will see improvements in performance when

    accessing DrFirst.

    SC-2035

    Unexpected

    Behavior

    Advanced Rx

    When the DrFirst screen was closed, the

    synchronization message stayed on the screen

    for a longer than expected time.

  • 3 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    SRSPIN-1658

    Unexpected

    Behavior Diagnosis App

    When the user searched for and selected a

    particular diagnosis, the screen froze. The

    diagnosis could not be added to the chart.

    Users can now search and add all diagnoses.

    Features and Fixes for SRS EHR v11.0 Released 9/25/2020

    TTID2 Type Functional Area Summary

    Bravo-1078 Enhancement Telehealth

    Added new available property labeled “Friendly

    Account Number” intended to house the

    customer Salesforce ID. This will be included in

    the Telehealth New and Update appointment

    payloads.

    Bravo-1047 Enhancement CPOE PACs

    Added new available 2 properties labeled

    “Supported Browsers” and “Default Browser”.

    These settings will specify which locally

    installed browser will launch when a PACs

    image URL is clicked from CPOE.

    Bravo-625 Unexpected

    Behavior Chart XML Chart XML Performance issues.

    Features and Fixes for SRS EHR v10.9 Released 7/21/2020

    TTID2 Type Functional Area Summary

    SC-1683 Unexpected

    Behavior Advanced Rx 1.0

    Free text drugs entered in Rcopia were not processed

    correctly when received into SRS. The issue caused

    data from other external systems not to process as

    well.

    https://nextech.atlassian.net/browse/SC-1683

  • 4 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    SRSPROD-

    1088

    Unexpected

    Behavior Advanced Rx 1.0

    Certain prescriptions created in Rcopia were not

    updating the patient’s chart in SRS.

    SC-1688 Unexpected

    Behavior Advanced Rx 2.0

    A prescription created in Rcopia took 30-40 seconds

    to save in SRS. The user was not able to navigate

    until the prescription was saved.

    Enhancement

    White Plume Plug-

    In Support for

    Hosted Platform

    The White Plume plug-in has been updated to

    function in the SRSPro hosted environment.

    SC-1650 Unexpected

    Behavior CPOE

    Included updated url to give the ability to launch AUC

    and log-in to CareSelect CDSM portal via the CPOE

    app.

    SC-1651 Enhancement Immunizations Updated CVX publication dates.

    Enhancement CPOE Image

    Result Support for

    Hosted Platform

    The SRSPro hosted environment now supports

    remotely viewing PACs images when receiving a

    results file for a CPOE Radiology order containing an

    Image URL.

    Unexpected

    Behavior Keyboard

    Shortcuts

    The appropriate actions are completed when using

    the keyboard shortcuts CTRL+L, CTRL+O and

    CTRL+N on the SRSPro hosted environment.

    Performance

    Optimization Service Host

    Service host has been optimized for multi-tenant

    environments including the SRSPro hosted

    environment.

    New Feature

    Application Insights

    Implemented application insights for centralized

    reporting and visibility to exceptions thrown within the

    SRSPro software. Currently integrated with Service

    Host for exception monitoring.

    https://nextech.atlassian.net/browse/SRSPROD-1088https://nextech.atlassian.net/browse/SRSPROD-1088https://nextech.atlassian.net/browse/SC-1688

  • 5 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    SZ-1616 Enhancement EZID Plug In

    The EZID plug-in has been updated to function on the

    SRS Pro Hosted Azure Environment.

    SZ-1615 Enhancement Restricted Chart

    Plug In

    The Restricted Chart Plug-in has been updated to

    function on the SRS Pro Hosted Azure Environment

  • 6 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    Features and Fixes for SRS EHR v10.8 Released 6/15/2020

    TTID Type Functional Area Summary

    - New Feature Advanced Rx 2.0

    SRS Rx, powered by Dr. First.

    Ability to prescribe or renew medications in a batch.

    Prescribe controlled and non-controlled substances together in the same batch; additional credentials are required for controlled substances.

    Integrated PDMP enables providers to check their state's Prescription Drug Monitoring Program prior to or during the prescribing process, where state integration is available. The PDMP is updated with the date, time and NPI of the provider who accessed the record. EPCS use is a pre-requisite to PDMP.

    Interstate checking of PDMP is available for 45 participating states. Practices just need to indicate the desired states during implementation.

    Brand name and generic medications display when searching for a medication to prescribe.

    Mobile Rx enables prescribers to prescribe medications, manage refill requests and check state PDMP databases (if available) on their phone or tablet from anywhere.

    Favorite Prescriptions enable users to quickly select from a list of frequently used drugs with instructions.

    “Sticky SIGs” feature displays the most recently used SIG associated with the medication when prescribing.

    Separate lists for Active Medications and Inactive Medications.

    Medications downloaded from other sources can easily be added to the Active Medications list.

    Prescribing a drug in the Active Medications list with different instructions provides the option to update the Active Medications to reflect the new instructions.

    Ability to assign Stop Dates to medications so they automatically move to the Inactive Medications list.

  • 7 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    Dosage Calculator automatically calculates the recommended dose for a patient based on age and weight.

    Ability for clinical staff to queue Pending Rx for bulk approval and submission by a prescriber. Individual prescriptions can be modified or deleted prior to submission.

    View real-time patient benefit information at the point of prescribing via myBenefitCheck (mBC). o Drug coverage and pricing o Formulary alternatives o Electronic prior authorization (ePA) o Alternative pharmacy pricing

    Formulary Alerts enable selecting a formulary-preferred medication while prescribing instead of having to restart the entire prescription process; or prescribers can enter a justification and continue to prescribe the non-preferred medication. Prevents patient dissatisfaction by avoiding non-preferred, higher cost drugs.

    Clinical Alerts display for interactions, dosage, and age-related precautions; prescribers can enter a justification and continue to prescribe the medication.

    Reconciliation alert when prescribing a drug already in patient’s chart with different SIG

    Allergies can be added using a pick-list of most common allergens. Allergies are no longer added as historical medications.

    Allergies can be added on the ingredient / class level, e.g. “sulfa”.

    Allergies that are not valid for Clinical Alerts are flagged; they can be updated to be recognized by the alerts.

    Ability to enter and save frequently used “additional directions” (free text) to the patient to a pick-list for future use.

    Ability to enter and save frequently used directions (free text) to the pharmacist to a pick-list for future use.

    Ability to enter and save frequently used internal prescription comments (free text) to a pick-list for future use.

    Ability to associate a diagnosis with a prescription.

    Ability to include the patient’s phone number on the prescription.

  • 8 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    Ability to send a text-alert to a patient when a prescription has been approved.

    Ability to print a diagnosis on a prescription

    Medications and allergies added in DrFirst display on the SRS desktop.

    Indicator if data is not synchronized between the two applications and the ability to synchronize in real time.

    Perform Electronic Prior Authorizations and get updates in real time.

    Regular updates to the ePrescribing module withour needing to upgrade SRS.

    SC-1577 Unexpected Behavior

    Advanced Rx Admin User in the EHR was not able to access Rx Notifications from the mail status

    Bravo-367 New Feature Forms

    Added Real Time Form Updater to support Forms XML path changes in patient filed documents as a result of server migrations where the path must change.

    Bravo-577 Unexpected Behavior

    Aged Message Report

    Routing Form names are breaking the aged message report

    SRSPIN-757 Unexpected Behavior

    HIPAA Admin Audit Report

    Updated report to show change to drawer name instead of drawer number

    SRSIN-952 Unexpected Behavior

    PACS Plug-in Addressed field escalation related to password authentication

    SC-1556 Unexpected Behavior

    Rx Decline App Patient Injection

    Launching the DrFirst widgets through the Rx decline and Patient Injection powertab was not working

    SRSPIN-755 Unexpected Behavior

    Rx Formulary Addressed formulary service errors and improved process for downloading updates

  • 9 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    Features and Fixes for SRS EHR Version 10.7 Enhancement 2

    Released 5/22/2020

    TTID Type Functional Area Summary

    Bravo-767 New Feature Patient to Provider

    File Share

    Support for patients to send files to providers during Telehealth encounters.

    Alpha-1082 Enhancement

    Patient

    Demographic

    Updates

    Support to communicate patient email and or mobile phone updates to the Telehealth service. Will trigger a Telehealth notification to be sent to the patients new email and/or mobile phone.

    Alpha-1082 Enhancement Configurable

    Telehealth Window

    Increased default size of the Telehealth window to 589w x 866h. Additionally supplied a new available property allowing the practice to define a new default size for the Telehealth pop-up window.

    Alpha-1099 Enhancement CPT Code Update Added CPT codes to support Telehealth: 98966, 98967, 98968.

    Alpha-1107 Unexpected

    Behavior Telehealth Prefix

    Corrected deployment issue where a previously defined Telehealth prefix was being overwritten during upgrade.

    Features and Fixes for SRS EHR Version 10.7 Enhancement 1

    Released 5/8/2020

    TTID Type Functional Area Summary

    Bravo-769 Enhancement Telehealth Patient

    Consent

    EHR controlled Telehealth Consent Workflow

    Bravo-776 New Feature RD Communication

    Broker

    Support for SRSPro Hosted customers to launch Telehealth session in local default web browser. Better Telehealth performance for Hosted customer base. Can also support On-Premise terminal services customers.

    Bravo-773 Enhancement Telehealth No-Show Support for No-Show workflow. Update TH service appointment status, disable URL and notify patient of cancellation.

  • 10 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    Bravo-774 New Feature Telehealth Resend

    Notification

    Allow EHR user to resend Telehealth notification email and/or text message to selected patient.

    SZ-1545 Enhancement Appointment List Added new message subject for when provider requests appointment changes from chartbin.

    Features and Fixes for SRS EHR Version 10.7

    Released 4/17/2020

    TTID Type Functional Area Summary

    SRST-8 New Feature SRSPro Telehealth Integrated Telehealth Platform

    SRST-8 Enhancement Appointment List

    Provider Appointment Worklist. Allows Providers to generate message to request appointment changes from chartbin.

    Features and Fixes for SRS EHR Version 10.6

    Released 3/5/2020

    TTID Type Functional Area Summary

    SRSPROD-956

    Unexpected

    Behavior Advanced Rx

    Allergy Reaction imported through DDR were displaying as ‘Unspecified’ in the chart.

    SRSPROD-835 Unexpected

    Behavior Lab Management

    Lab results entered manually were saving incorrectly.

    SRSPIN-566 Unexpected

    Behavior Messaging Module

    Returning to Pool feature was not functioning properly.

    SRSPIN-743 Unexpected

    Behavior PowerTab

    The Patient Injections PowerTab would display an error message when adding manufacturing details.

    Enhanced

    Feature

    Regulatory (CQM

    Reporting)

    2020 CQM data capture updates address CMS value-set changes:

    • Lab Compendium: Archived retired LOINC Codes for Labs

    https://nextech.atlassian.net/browse/SRST-8https://nextech.atlassian.net/browse/SRST-8https://nextech.atlassian.net/browse/SRSPROD-956https://nextech.atlassian.net/browse/SRSPROD-956

  • 11 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    • Vitals App: Menu options revised for

    Ophthalmology, BMI and Hip/Knee

    Assessments

    Enhanced

    Feature

    On-Premise Legacy

    LMM

    Updated legacy Lab Management Module for compatibility with the 10.4.217 release.

    SRSPROD-927 Unexpected

    Behavior Rx

    Drugs added through the EPCS solution appeared in SRSPro but was nto sent to InteliChart.

    https://nextech.atlassian.net/browse/SRSPROD-927

  • 12 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    Features and Fixes for SRS EHR Version 10.5

    Released 2/10/2020

    TTID Type Functional Area Summary

    SRSPROD-915 Unexpected

    Behavior Advanced Rx

    When a new patient was registered with DrFirst, there was an error message.

    SRSPROD-928 Unexpected

    Behavior Advanced Rx

    The ‘Medication Allergies Verified’ check box was not visible.

    SRSPROD-971 Unexpected

    Behavior Advanced Rx

    When the Rcopia user was updated on the SRS UI, there was an error saying that the user did not match.

    SRSPROD-890 Unexpected

    Behavior Barcode Processor

    If database ID table was empty, standard bar codes were not processed.

    16863

    Unexpected

    Behavior

    Clinical Summary Clinical Summary Powertab - Unformatted View was not showing as XML.

    SRSPROD-936 Unexpected

    Behavior CQM/CDS Admin

    When the provider’s last name is malformed or

    not available, there was an error message

    SRSPROD-965 Unexpected

    Behavior DDE Admin

    When processing CQM export, if duplicate

    exports were requested, there was an error

    message.

    SRSPROD-912

    Unexpected

    Behavior Intake Manager

    An error message displayed if a single location was selected.

    16869

    Unexpected

    Behavior

    Lab Management

    If the "Debug", "Archive" and "Error" folders did not exist there was an infinite loop of error messages in the message center.

    13295

    Unexpected

    Behavior

    Lab Results The analyte name that was selected on the Order/Results screen is not the same name that displays after saved.

  • 13 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    16859

    Unexpected

    Behavior Messaging

    Messages with multiple lines of text were not formatted correctly.

    SRSPROD-735 Unexpected

    Behavior MIPS PI Report

    When running the PI Report, there would be a

    time-out error or an error when report generated.

    16823 Unexpected

    Behavior MIPS PI Report

    When provider id and group id were duplicated,

    the PI Report would show numbers for both the

    provider and the group at the same time.

    SRSPIN-527 Unexpected

    Behavior Patient Education

    Printing from the patient education icon for a medication caused SRS to crash.

    Enhanced

    Feature Splash Screens

    The SRS login screen and the Barcode login screens were updated to display the new SRSPro Splash screens.

    New Feature Hosted Launcher Hosted customers can now access their hosted platform via a self-updating launcher.

    Enhanced

    Feature Licensing

    Licensing information has been moved off of the SQL server and onto the APP server.

    Enhanced

    Feature ScanPlace

    SRSPro now supports a configurable path to the paperport installation directory removing the requirement of having to initialize paperport at least once prior to using ScanPlace

    Enhanced

    Feature INI File

    The SRSPro thick client has been enhanced to locate its INI file containing its identity server and connection string information in the systems registry. All previous INI file locations are still supported.

    New Feature Hosted File

    Uploader

    Hosted customers can now easily upload local files to their hosted platform for use within SRSPro.

  • 14 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    Features and Fixes for SRS EHR Version RR1 P1 SP2

    Released 2/3/2020

    TTID Type Functional Area Summary

    Unexpected

    Behavior APM

    Users were not able to launch SRS from Allscripts (APM)

    STN-473 Unexpected

    Behavior Advanced Rx

    Free text allergies entered in the Advanced Rx module were not displaying on forms or clinical documents.

    STN-474 Unexpected

    Behavior Advanced Rx

    The first allergy entered for a patient did not display on the I-Dash.

    STN-483 Unexpected

    Behavior Advanced Rx

    Incorrect SSO URL for the DrFirst application.

    SRSPIN-724 Unexpected

    Behavior Lab Orders

    Emdeon lab orders were not successfully being created.

  • 15 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    Features and Fixes for SRS EHR Version 10.4.219

    (CQM Cloud Release)

    Released 11/26/2019

    TTID Type Functional Area Summary

    - Regulatory Clinical Quality

    Measures CQM and QRDA-III report annual updates

  • 16 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    Features and Fixes for SRS EHR Version 10.4.217

    Released 11/15/2019

    TTID Type Functional Area Summary

    - Enhanced Feature Application

    Authentication

    Failed attempts at login result in a locked user account status

    ‘3’ failed login attempts by default

    Can be configured via ‘MaxRetries’ available property

    Users with admin access have a new workflow for unlocking accounts

    Locked accounts are not disabled, a new status of ‘Locked’ has been introduced

    - Enhanced Feature Barcode Processor Barcode processor secured via Identity server.

    User will have to authenticate when launching the barcode processor

    - Deprecated Feature Briefcase Services

    Briefcase services has been deprecated.

    New briefcase services can no longer be configured

    Existing briefcase services can no longer be synchronized

    The briefcase services admin module has been renamed to ‘Caching Services’ to continue support of Cache Servers

    - Enhanced Feature Emergency

    Document Server

    Emergency Document Servers will no longer be displayed by default; a user must first toggle EDS mode on the login screen. A list of available Emergency Document Servers is presented and the user can authenticate via Identity Server.

    16340 Unexpected

    Behavior

    Emergency

    Document Server

    Certain data entry apps allowed read/write functionality while accessed in read-only Emergency Document Server mode.

    - Enhanced Feature Encryption of Data at

    Rest

    Support the encryption and decryption of file storage data at rest.

    Bulk encryption tool to bootstrap entire file storage repo; supports scheduling

    Real-time encryption of new files being imported

  • 17 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    Real-time decrypted copy of files requested; stored in temp storage; purged on successful close of session

    Flag to toggle real-time encryption

    16387 Unexpected

    Behavior Integration Processor

    The ‘view logs’ menu item was non-functional. Additionally, logs were by default, stored in the root of the C: drive.

    Logs are now, by default, stored wherever the Integration Processor executable is

    The log path can be customized in the ‘SRSIntegrationEngine’ config file

    - Enhanced Feature Medstrat PACs Added plug-in support for new Medstrat Joints application.

    16426 Unexpected

    Behavior

    Protocol Admin

    Power Tab

    An error stack would be thrown when building a new protocol without having a chief complaint selected.

    16440 Unexpected

    Behavior

    Rx Supervisor

    Verification All data, opposed to selected data was exported to excel when exporting report.

    16357 Unexpected

    Behavior Transfer of Care

    Duplicate diagnosis data could be imported into the patients chart during Discreet Data Reconciliation of a Transfer of Care file under certain conditions

    16016 Unexpected

    Behavior

    UDF Admin Power

    Tab

    Creating a UDF with any of the following characters in the display name would result in an error stack:

    `~!@#$%^&*()_+{}|:"?[]\;',./

  • 18 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    Features and Fixes for SRS EHR Version 10.3.766 Released 11/1/2019

    TTID Type Functional Area Summary

    16681

    Unexpected

    Behavior

    Advanced Rx

    PI_Report Card (Clinical Information Reconciliation)-

    When a CCD was received and the patient was a transfer

    encounter, the was no way to indicate that the allergies

    were reconciled. This resulted in the patient not being

    counted in the numerator.

    16654 Unexpected

    Behavior Advanced Rx

    User set up screen -Enable Rx Function – If the selected

    location had a number as the name and did not have an

    address; the application would crash when associating

    the location to the user.

    16812 Unexpected

    Behavior Advanced Rx

    Allergy Reconciliation checkbox was not automatically

    checked after adding Allergy in the case of a transfer

    encounter.

    16839 Unexpected

    Behavior Advanced Rx

    Pending Rx Message - the user setting was defaulting to

    ‘Yes’ for all user. This is a provider specific setting and

    should not default to yes. The setting was updated to

    default to ‘No’.

    16839 Unexpected

    Behavior Advanced Rx

    Disable the ability to log into a specific practice location.

    16776 Unexpected

    Behavior CPOE

    When a procedure was selected, the default custom form

    displayed rather than the associated custom form.

    16357 Unexpected

    Behavior Interoperability

    TOC(Diagnosis) - When diagnosis was reconciled from a

    transfer of care message, the diagnosis appeared

    multiple times in the diagnosis app.

    16824 Unexpected

    Behavior Lab Orders

    Labs ordered through Emdeon did not display on the

    iDash.

    16587 Unexpected

    Behavior Lab Results

    The Rx Section was not displaying in the Graph Trends

    view.

    16587 Unexpected

    Behavior Lab Results

    The Rx Section was not displaying in the Graph Trends

    view.

  • 19 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    16829 Unexpected

    Behavior MIPS PI Report

    Removal of canceled appointments from the denominator

    for the HIE/Receiving and Incorporating measure.

    16789 Unexpected

    Behavior MIPS PI Report

    Addressed duplicate appointment types that were

    causing the numerator to be greater than denominator for

    the HIE/Receiving and Incorporating measure.

    16832 Unexpected

    Behavior Orders

    When a user updates a default order in the Orders Admin

    Powertab an alert message appeared indicating there is

    an issue and a new default was added.

    TTID 16659 Unexpected

    Behavior Patient Portal

    When the patient was checked in through the PM system

    and the HL-7 file was sent to SRS to start the encounter,

    the encounter was not being sent to InteliChart.

    16661 Unexpected

    Behavior Patient Portal

    Portal message attachments:

    Were not being imported into SRS due to the size of

    the file.

    Attachments with an extension of PNG were not

    being imported into SRS.

    16645 Unexpected

    Behavior Reporting

    ARM -Patient Medications supervisor report was

    displaying no entries rather than the Supervisor’s first

    and last name.

    16810 Unexpected

    Behavior Reporting

    When the Admin Audit Trail report was exported to excel,

    the report included entries from the HIPAA audit trail as

    well.

    16744 Unexpected

    Behavior Vitals App

    Value set was modified for CQM 155 to comply with the

    latest update from CMS

  • 20 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    Features and Fixes for SRS EHR Version 10.3.728 Release 9/9/2019

    TTID Type Functional Area Summary

    Enhanced

    Feature

    Regulatory (Clinical

    Quality Measure

    Reporting)

    Added newly defined Direct Reference Codes for

    CQM value sets

    New Feature CPOE

    Added launch point for third party Clinical Decision

    Support Mechanism (CDSM) vendor to allow

    practices to meet the Appropriate Use Criteria

    requirements to begin on January 1, 2020.

    Enhanced

    Feature CPOE

    Added the ability for the practice to create custom

    order forms.

    16471 Unexpected

    Behavior Diagnoses

    Updated Diagnosis Reconciled (Transfer

    Encounters) box to auto check when diagnoses is

    reconciled.

    16121 Unexpected

    Behavior Doc2MSG service

    Clients using the Doc2Msg service were

    experiencing termination issues with the service.

    Enhanced

    Feature Visual Acuity App

    Added the ability to enter notes.

    13741 Unexpected

    Behavior Interoperability

    Files were failing and placed in an errors queue if

    there was a delay connecting to the folder that

    contained the files that were to be exported.

    Enhanced

    Feature

    Intraocular

    Pressure App Added the ability to enter notes.

    15977 Unexpected

    Behavior Lab Module

    Labs ordered with the option to Print & Send

    displayed on the dashboard in the Entered State

    instead of the Ordered State.

  • 21 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    15925 Unexpected

    Behavior Messaging Module

    Patient portal messages with ASCII characters

    caused issues in the message center.

    Enhanced

    Feature Patient Portal

    Patient portal message attachments display in the

    SRS message center.

    16064 Unexpected

    Behavior

    Restricted Chart

    Admin Powertab

    The HIPAA Audit trail was not showing the actions

    for adding or removing a restricted chart.

    16313 Unexpected

    Behavior Reports

    If the user ran the HIPAA Audit report for one patient and exported the results to Excel, the exported report listed other patients as well as the selected patient.

    Enhanced

    Feature Reports

    Added two new columns- Original Value and Updated Value - to the Admin Audit Trail.

    14350 Unexpected

    Behavior Reports

    The ‘Detail Financial Transaction’ report has been removed from ARM.

    14263 Unexpected

    Behavior Reports

    The ‘Pending Health Information Request’ report has been removed from ARM.

    16768 Unexpected

    Behavior Visit Type App

    The user is able to add a visit type for patient with no encounter.

    Enhanced

    Feature Advanced Rx

    Pending Rx Message display in the message center

    for the provider.

    Enhanced

    Feature Advanced Rx

    Rx Change request messages from the pharmacy

    display in the SRS message center.

    Enhanced

    Feature Advanced Rx

    Rx Cancel messages display in the SRS message center.

  • 22 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    Enhanced

    Feature Advanced Rx

    Existing Allergies in the Flow Sheet module display

    in DrFirst and in the allergy widget of the I-Dash.

    16405 Unexpected

    Behavior Advanced Rx

    The location widget did not show the correct default

    location for the provider.

    16184 Unexpected

    Behavior Advanced Rx

    Searching for a description that did not exist in the

    Rx Decline App resulted in an error message on the

    screen and the application timing out.

    16464 Unexpected

    Behavior Advanced Rx

    Rx Notifications – If the number of Pending Rx

    messages ended in ‘0’, the last digit (0) did not

    display. For example, if there were 10 pending Rx

    messages, “1” displayed.

    16337 Unexpected

    Behavior Advanced Rx

    If the user did not have any open messages in the

    message center, the “Pending, Refill, and Rxchange”

    options did not show under the Mail Status section.

    16417 Unexpected

    Behavior Advanced Rx

    The Mail Status area Pending Rx count was not

    updating.

    16524/16475 Unexpected

    Behavior

    Advanced Rx When a pharmacy was added or updated in DrFirst,

    the SRS dashboard was not updating.

    15835 Unexpected

    Behavior

    Advanced Rx Allergies and medications imported from a CCD file

    displayed the imported date (the current date) instead

    of the onset date for allergies and the start date for

    medications.

    15732 Unexpected

    Behavior

    Rx If the latest record in the patient drug history was a historical or custom drug, there was an error if the user tried to search for a new drug. The user was not able to search for or prescribe a new drug.

  • 23 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    Features and Fixes for SRS EHR v10.3.550 Release 6/19/2019

    TTID Type Functional Area Summary

    16448 Unexpected Behavior

    ADT and SUI Files not updating demographics

    Unexpected Behavior

    Advanced Rx SRS Rx, powered by Dr. First Bug fixes and enhancements

    - New Feature Advanced Rx

    SRS Rx, powered by Dr. First.

    Ability to prescribe or renew medications in a batch.

    Prescribe controlled and non-controlled substances together in the same batch; additional credentials are required for controlled substances.

    Integrated PDMP enables providers to check their state's Prescription Drug Monitoring Program prior to or during the prescribing process, where state integration is available. The PDMP is updated with the date, time and NPI of the provider who accessed the record. EPCS use is a pre-requisite to PDMP.

    Interstate checking of PDMP is available for 45 participating states. Practices just need to indicate the desired states during implementation.

    Brand name and generic medications display when searching for a medication to prescribe.

    Mobile Rx enables prescribers to prescribe medications, manage refill requests and check state PDMP databases (if available) on their phone or tablet from anywhere.

    Favorite Prescriptions enable users to quickly select from a list of frequently used drugs with instructions.

    “Sticky SIGs” feature displays the most recently used SIG associated with the medication when prescribing.

    Separate lists for Active Medications and Inactive Medications.

    Medications downloaded from other sources can easily be added to the Active Medications list.

    Prescribing a drug in the Active Medications list with different instructions provides the option to update the Active Medications to reflect the new instructions.

    Ability to assign Stop Dates to medications so they automatically move to the Inactive Medications list.

  • 24 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    Dosage Calculator automatically calculates the recommended dose for a patient based on age and weight.

    Ability for clinical staff to queue Pending Rx for bulk approval and submission by a prescriber. Individual prescriptions can be modified or deleted prior to submission.

    View real-time patient benefit information at the point of prescribing via myBenefitCheck (mBC). o Drug coverage and pricing o Formulary alternatives o Electronic prior authorization (ePA) o Alternative pharmacy pricing

    Formulary Alerts enable selecting a formulary-preferred medication while prescribing instead of having to restart the entire prescription process; or prescribers can enter a justification and continue to prescribe the non-preferred medication. Prevents patient dissatisfaction by avoiding non-preferred, higher cost drugs.

    Clinical Alerts display for interactions, dosage, and age-related precautions; prescribers can enter a justification and continue to prescribe the medication.

    Reconciliation alert when prescribing a drug already in patient’s chart with different SIG

    Allergies can be added using a pick-list of most common allergens. Allergies are no longer added as historical medications.

    Allergies can be added on the ingredient / class level, e.g. “sulfa”.

    Allergies that are not valid for Clinical Alerts are flagged; they can be updated to be recognized by the alerts.

    Ability to enter and save frequently used “additional directions” (free text) to the patient to a pick-list for future use.

    Ability to enter and save frequently used directions (free text) to the pharmacist to a pick-list for future use.

    Ability to enter and save frequently used internal prescription comments (free text) to a pick-list for future use.

    Ability to associate a diagnosis with a prescription.

    Ability to include the patient’s phone number on the prescription.

    Ability to send a text-alert to a patient when a prescription has been approved.

    Ability to print a diagnosis on a prescription

  • 25 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    Enhanced Feature

    Regulatory (Clinical Quality Measure Reporting)

    2019 CQM data capture updates address CMS value-set changes:

    • Visit Type App: Included PT Visit Codes and additional CPT/HCPCS Codes

    • Demographics: Included additional SOP Codes • Immunization Power Tab: Upgraded the Vaccine

    list • Lab Compendium: Archived retired LOINC Codes

    for Labs • Smoking App: Menu options revised • Rx Decline App: Menu options revised • Vitals App: Menu options revised for

    Ophthalmology, BMI and Depression Screening

    Enhanced Feature

    Regulatory

    (Promoting Interoperability Reporting)

    Report Card Updates:

    Removed references to ACI (and MU) and replaced with PI (or MIPS) respectively.

    MIPS PI report • Removed Summary of Care Accept and Receive

    and Clinical Information Reconciliation Measure from MIPS PI Report Card

    • Added new Receive and Incorporate Summary of Care Measure

  • 26 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    Features and Fixes for SRS EHR v10.3.490 (Ruby and Coral) Released 3/29/19

    TTID Type Functional Area Summary

    - New Feature Reporting CQM Drill Down Report identifies patients who had encounters during the reporting period, but did not have required data captured during the encounters.

    - New Feature Document Management

    Barcode Processor Document Naming Utility provides the ability to set document naming conventions and configure automated messaging when processing bar-coded forms.

    - Enhanced Feature

    SRS Tasking

    General release of SRS Tasking:

    Users can create patient-related tasks and assign them to groups of users (i.e. "Task Groups".)

    Radiology & Procedure Orders can be assigned to Task Groups.

    Users can view and easily manage assigned tasks via the Task View screen.

    Enhancements include:

    Hyperlink to change the patient in context from within

    the Task View screen.

    Addition of date alongside time in the Task View screen.

    Note: Open a Support Ticket to have this feature enabled.

    - Enhanced Feature

    Patient Portal Full configurability and functionality for the SRS Patient Portal (powered by InteliChart) is now available for Hosted Clients.

    27350 Enhanced Feature

    Patient Portal

    Patients from practices using both the SRS Patient Portal (powered by InteliChart) and the OBERD outcomes solution can see and access outcomes surveys in the patient portal. The patient can click on the link to complete or view the survey forms. Patients will continue to receive notification from OBERD that surveys are available however, notifications can be modified to let patients know that links are available through the portal.

  • 27 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    - Enhanced Feature

    Flex Data

    Enhancements to Flex Data include:

    "Copy Forward" feature to copy data from a previous

    encounter to the current encounter.

    The ability to set a "Default Value" for a Data Field has

    moved to the Flex UI screen, where it can be set for

    each application.

    - Enhanced Feature

    Chart XML Inclusion of appointment notes and reason in Chart XML.

    12810 Unexpected Behavior

    Administration Fixed link to the Customer Service Portal from SRS EHR

    (Help > Report a Problem).

    11785 (Coral)

    Unexpected Behavior

    CDS/CQM

    For CQM 156 patients were counted in the numerator for

    High-Risk Medications when prescribed medications with

    less than a 90-day quantity.

    15619 Unexpected Behavior

    CDS/CQM

    For CQM 133 the Interoperability Dashboard froze when

    selecting patient records who had cataract surgery and

    post-op appointments.

    13065 Unexpected Behavior

    Charge Passage

    Use of Charge Passage resulted in duplicate patient

    records in the Appointments list. One appointment

    showed a Status of “Submitted” while the other showed

    “Submitting”.

    15220 Unexpected Behavior

    Chart Bin

    In certain instances related to Gender Identity, selecting a

    patient chart resulted in an error; in these instances, the

    user could not access the chart again.

    12053 Unexpected Behavior

    Charts

    Multiple patient charts were simultaneously in context; i.e.

    one patient name displayed in the SRS Toolbar while a

    different patient name displayed in the Windows task bar.

    12495 Unexpected Behavior

    Direct Messaging Under certain conditions, inbound Direct Messages were

    failing.

  • 28 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    12570 Unexpected Behavior

    Direct Messaging

    Inbound direct messages:

    Without attachments - were not being delivered to the

    user’s Inbox.

    With attachments - were delivered to the users Inbox,

    however a separate message was generated for each

    attachment in the message (e.g. three attachments

    generated three messages with the same message

    content); and none of the messages contained the

    attachments.

    12982 Unexpected Behavior

    EPCS

    In certain instances–due to data-load issues on Dr. First’s

    side–when prescribing a controlled substance, an EPCS

    Message displayed advising the patient was not registered

    for EPCS despite all the required Demographic data

    being present in the chart.

    13214 Unexpected Behavior

    Flex Data

    New Flex Data apps appeared in SRS Administration to

    enable them for users, but they would not appear in Smart

    Workflows®.

    14361 Unexpected Behavior

    Flex Data / Smart Workflows®

    “Psychiatric” was misspelled in the ROS app.

    14923 Unexpected Behavior

    Forms “Auto-sign” by Encounter Provider was not functioning.

    15808 Unexpected Behavior

    InteliChart When a patient chose “Light Tobacco Smoker” from the InteliChart registration form, it appeared as “Smoker, current status unknown” in SRS EHR.

    15339 Unexpected Behavior

    Interoperability Dashboard

    Dashboard buttons were not “greying out” after they were

    selected, e.g. Check In, Check Out, Super Favorites.

    15862 &

    15108

    Unexpected Behavior

    Lab Orders

    Viewing a lab order through Batch Transmit or the

    Manifest Report changed the order date to the current

    date; and deleted results linked to the order.

    12416 Unexpected Behavior

    Lab Results

    When partial results were received for a multi- test lab

    order, (e.g. only three of the four results are received) if a

    user manually closed or canceled the missing test the

    result message became unreadable and a “404” error

    message displayed.

  • 29 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    15647 Unexpected Behavior

    Orders Results

    In certain instances, when matching an order in the

    Message Center SRS did not change context to the

    patient the message was for. When completing the Order

    Match process the Shared ID for the patient in context

    overwrote the Shared ID for the patient with the matched

    order resulting in two patients with the same Shared ID. A

    subsequent HL7 message for the patient with the matched

    order created a duplicate chart for that patient.

    14365 Unexpected Behavior

    Orders/Results Attempting to create Custom Codes for occupational

    therapy CPT codes 97166 and 97167 produced an error.

    15481 Unexpected Behavior

    Orders/Results Orders for pathology CPT Code 88305 produced an error

    and did not save.

    15751 Unexpected Behavior

    Orders/Results The Diagnosis (ICD) code was not printing on Radiology

    Orders if the Diagnosis only had an ICD-10 code.

    14071 Unexpected Behavior

    Portal The Interoperability Dashboard did not indicate when a

    patient declined a portal account.

    9296 Unexpected Behavior

    PowerTabs Primary Care Provider data was displaying in the Care

    Team Member PowerTab as “Consulting Provider”.

    15567 Unexpected Behavior

    PowerTabs The Patient Injections PowerTab was taking 1.5 - 2

    minutes to load.

    15954 Unexpected Behavior

    Reporting

    The Advanced Reporting Module did not capture data

    entered in the Patient Drug History as “Historical” (not

    actually prescribed).

    15183 Unexpected Behavior

    Reports In a multi-database environment, the wrong database

    could appear in the HIPAA Audit Trail Report.

    15708 Unexpected Behavior

    Reports

    If a user opened a New Message dialog box and then

    changed the patient in context, the New Message dialog

    box updated to reflect the change. However, after the

    message was sent, the HIPPA Audit Trail did not record

    the transaction under the correct patient.

  • 30 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    14674 Unexpected Behavior

    Rx

    SRS crashed after clicking the Rx button from the Lab

    Trending screen.

    The Rx screen was not accessible from the EDS Server.

    15451 Unexpected Behavior

    Rx Clicking in the No Known Drug Allergy check-box

    produced an error.

    15732 Unexpected Behavior

    Rx

    If a chart had either a custom drug or a “Historical”

    medication as the first record in the Patient Drug History,

    an error message displayed and prevented the user from

    ePrescribing a different medication.

    15209 Unexpected Behavior

    Rx (EPCS)

    When prescribing via Dr. First’s EPCS module, the

    medication displayed incorrectly in the Patient Drug

    History in SRS EHR.

    15564 Unexpected Behavior

    Smart Workflows®

    Hitting the Backspace key in the Encounter Data

    Capture screen caused the screen to refresh with the prior

    patients data.

    15838 Unexpected Behavior

    Smart Workflows®

    The Interoperability Dashboard was displaying in the

    Protocol Admin PowerTab.

    15303 Unexpected Behavior

    Tasking In instances where SRS was launched from APM, Tasking

    generated errors and was unusable.

    15579 Unexpected Behavior

    Vitals App Adding Vitals data without an encounter selected resulted

    in an error.

  • 31 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    Features and Fixes for SRS EHR v10.1.103 (Opal) Released 7/31/18

    TTID Type Functional Area Summary

    - New Feature

    Allscripts Practice Management (APM)

    Bi-directional single sign-on between SRS and APM.

    Three (3) launch points were added to the SRS Encounter Bar enabling users to open the following APM screens: o Registration o Scheduling o Account (billing information)

    The SRS icon was added to the APM toolbar; clicking on it opens SRS with the correct patient in context.

    - Enhanced Feature

    Smart Workflows®

    Data entry via the Encounter Data Capture screen now includes:

    Intraocular Pressure

    Visual Acuity

    - Enhanced Feature

    Interoperability Dashboard

    The Interoperability Dashboard can be customized:

    Users can rearrange the placement of panels.

    Users can change the display of a panel to a single column.

    Users can temporarily hide the data for each panel in order to view more of the Dashboard without scrolling.

    SRS Administrators can configure the default number of rows to display for each panel. A scroll-bar displays if the total records exceed the default.

    SRS Administrators can configure the default widths for the two columns.

    - Enhanced Feature

    Diagnoses Ability to delete Diagnoses from Interoperability

    Dashboard.

    System setting to enable or disable this feature.

    - Enhanced Feature

    Demographics Demographics icon on the Interoperability Dashboard updated to include if a Source of Payment has been recorded.

    - Enhanced Feature

    Reports HIPAA Audit Trail data can be exported to Microsoft® Excel®.

  • 32 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    TTID Type Functional Area Summary

    - Enhanced Feature

    Regulatory

    2018 CQM data-capture updates addressing CMS value-set changes:

    Vitals - the options available for the following data points have been updated: o Hip Assessment Score o Knee Assessment Score o Macular Exam o Depression Screening o Retinal or Dilated Eye Exam

    Lab Compendium - additional labs for the following measures have been included: o CQM 124 Cervical Cancer Screening o CQM 134 Diabetes: Medical Attention for

    Nephropathy o CQM 22 Preventive Care and Screening: Screening

    for High Blood Pressure and Follow-Up Documented o CQM 130 Colorectal Cancer Screening

    Decline in Rx History- updated Reason for decline are listed under the Prescription tab.

    11530 Unexpected Behavior

    Messaging Printing messages from the Message Center was not functioning correctly.

    11785 Unexpected Behavior

    CDS/CQM CQM #156 – The patient was counted in the numerator for High-Risk Medications With “Days Supply Criteria” less than 90 days.

    12090 Unexpected Behavior

    Desktop

    When attempting to Check-In a patient via the Patient Tracking app, the Dictations app was inadvertently launched, but timed out. This was a unique issue resulting from a user customizing the Interoperability Dashboard.

    12160 Unexpected Behavior

    Orders/Results Printed orders populated the fax number into the Phone and Fax fields.

    12695 Unexpected Behavior

    Charge Passage Charge Passage did not pass the ICD-10 code for a diagnosis if it did not have a corresponding ICD-9 code.

    12712 Unexpected Behavior

    Diagnoses Updating Meta Carpal Bone Fracture for subsequent encounters resulted in an error.

  • 33 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    TTID Type Functional Area Summary

    13386 Unexpected Behavior

    Desktop The Allergies app was displaying the current date in the Reported Date field.

    13616 Unexpected Behavior

    Reports The Recipient filter for the CliniSearch Message Report was not functioning.

    13744 Unexpected Behavior

    Orders/Results

    Users can add an Order Tracking Note in Orders/Results containing up to 4,000 characters. After the note had been entered, the Order Note History panel did not display the entire note.

    13885 Unexpected Behavior

    Orders/Results Printed orders displayed the SNOMED diagnosis description whereas SRS EHR displays the ICD diagnosis description.

    14596 Unexpected Behavior

    Vitals Adding Vitals produced an error.

    14719 Unexpected Behavior

    Desktop Clicking in the Dictations checkbox on the Dictations app inadvertently displayed the status of all dictations for the current schedule.

    14766 Unexpected Behavior

    Orders/Results

    Matching a result to an order via Scan Place or the Message Center produced an error. This was a unique issue resulting from a user manually adding unsolicited results which created a “completed” order; but then unmatching the manually-entered results and attempting to match results via Scan Place or the Message Center.

    14782 Unexpected Behavior

    Orders/Results The Component Name of a manually entered lab result changed after it was saved.

    15218 Unexpected Behavior

    Outcomes When launching certain pages in OBERD (e.g. the page for filling out a form) an error displayed.

    15231 Unexpected Behavior

    Diagnosis Entering Diagnoses with a date prior to 1/1/1970 caused the app to crash and prevented further data entry in the app.

    15239 Feature Request

    Desktop The Intraocular Pressure app now defaults to display the data values instead of the graph view.

    15255 Missing Feature

    Rx Users were able to Cancel Rx and Cancel Remaining Fills when not activated for the Surescripts Service Level for these services.

  • 34 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    TTID Type Functional Area Summary

    15321 Usability Administration The SRS Administration > Users > Surescripts tab malfunctioned resulting in the check-marks for Change, RxFill and Cancel displaying for all users.

    15322 Unexpected Behavior

    Charts List The Appointments list did not update for check-in and check-out via the integration with the practice management system.

    15329 Unexpected Behavior

    Rx Cancel Rx response messages from pharmacies were not updating the relevant prescriptions in the Rx screen.

    15335 Unexpected Behavior

    Reports The MIPS / ACI Report Card malfunctioned due to timing out while loading.

    15340 Unexpected Behavior

    Transfer of Care

    The following prescription States were not exported in the Transfer of Care/CCDA:

    Filled

    Partial Fill

    Not Filled

    Change Requested

    Change Approved

    15388 Unexpected Behavior

    Chart List The Chart List was not automatically refreshing for Patient Tracking updates.

    15401 Unexpected Behavior

    Reports Running the MIPS ACI Report Card resulted in an error.

    15564 Unexpected Behavior

    Smart Workflows®

    Hitting the Backspace key in the Encounter Data Capture screen caused the screen to refresh with a prior patients data.

    15567 Unexpected Behavior

    Power Tabs The Patient Injections Powertab was taking a long time to load.

    15187 &

    15172

    Unexpected Behavior

    CDS/CQM CQM #69 was not using the latest CMS specs resulting in the Post-screening plan link not appearing for patients aged 65 and older with BMI calculations between 25 and 29.

    Note: SQL Server® 2017 has been tested and is now supported with backward compatibility to Mango.

  • 35 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    Features and Fixes for SRS EHR v10.1.045 (Diamond) Released 4/16/18

    TTID Type Functional

    Area Summary

    - New Feature Outcomes

    Integration of OBERD and SRS EHR.

    Practice-selected Patient Reported Outcomes surveys are automatically sent to patients based on appointment types, appointment reasons, and clinical data in SRS EHR.

    Users can select the desired view from a drop-down list via the Interoperability Dashboard: o Appointments o Outcomes Apps o Dashboards o Explore o Front Sheet o Patient Trends

    SRS Administration settings to control user access and preference for display order in the drop-down list.

    SRS Administration settings to configure providers for OBERD in Doctor Mappings Override.

    - Enhanced Feature

    Referral Aging

    NEW filters to view outstanding orders by: o Referred To - provider or facility. o Return to Doctor - at the practice. o Return To Location - at the practice. o Due Date - users can specify a date range; the default

    is 7 days with the current day as the End date, and 7-days earlier as the Start date.

    o Patient Last /First name - a search capability has been added which supports partial-name entry.

    NEW Referrals counter which indicates the number of orders for the selected filter criteria.

    NEW SRS Administration setting to configure the default number of days for the Due Date filter.

    - Enhanced

    Feature

    Direct Messaging

    / Transfer of Care

    Notification in Message Center if a Direct Message /

    Transfer of Care (Referral) has not been delivered

    successfully.

  • 36 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    - Enhanced

    Feature InteliChart®

    New clinical data available to patients via the portal:

    Assessment

    Demographics - updated Race and Ethnicity; sending the

    patient’s Middle Name; and the patient's Previous Name

    has been changed to Previous First Name and Previous

    Last Name.

    Encounter-specific Care Team Members

    External Providers

    Goals

    Health Concerns

    Immunizations

    Implantable Devices

    Medication Allergies

    Medication updates for new prescriptions

    Medication updates from external sources (referrals,

    Surescripts)

    Orders:

    o Appear as “Pending” when ordered.

    o Lab orders appear as “Completed” when results are

    received

    o Lab result details display upon release of results

    o Radiology orders appear as “Completed” when the

    order status changes (any of the options in the

    “Completed” section of the Update Status screen.)

    o Radiology narratives display upon release of results. If

    a narrative is not available, “No Interpretation

    Available” displays.

    Plan of Treatment

    Procedures

    Problems

    Vitals:

    o O2 Saturation (Pulse Oximetry)

    o Inhaled O2 Concentration

    Messages sent to patients can be flagged as “Clinically

    Relevant”.

    The polling interval for pulling information such as forms,

    messages, and registration status has been increased to

    15 minutes.

  • 37 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    TTID Type Functional

    Area Summary

    Hosted clients can restrict information sent to and received

    from the portal, e.g. patient entered medications do not

    automatically update the Patient Drug History in SRS.

    - Enhanced

    Feature

    Rx

    (Regulatory)

    MIPS/ACI Updates to Rx

    Option to include primary and secondary diagnoses on

    new prescriptions (sent electronically, printed or faxed).

    Surescripts Refill Requests and Medication History may

    include diagnosis ICD-10 codes.

    Meets oral liquid medication requirements - prescription

    instructions using milliliters instead of ounces.

    Meets prescription requirements on sending decimal

    numbers.

    Pharmacy “change request” messages for:

    o Generic substitutions

    o Prior authorization

    o Therapeutic changes – includes alternative

    medications, formulary changes, dispense quantities,

    daily dose changes, script clarification

    Drug Rx History updated to reflect change requests and

    approvals in “State” field.

    New Surescripts Rx services, and corresponding settings

    in SRS Administration:

    o Change – messages from pharmacies to change the

    prescription. (See “change request messages above.)

    o RxFill – messages from pharmacies as to the status of

    prescription, e.g. patient picked up or partially filled.

    o Cancel Rx – cancellations from the practice are sent

    electronically to the pharmacy; and response

    messages are received from the pharmacy, e.g.

    patient picked up Rx, but the pharmacy will cancel all

    subsequent refills.

  • 38 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    TTID Type Functional

    Area Summary

    - Enhanced

    Feature

    Reporting

    (Regulatory)

    Regulatory program report cards

    MIPS ACI Report

    MIPS ACI Transitional Report

    Medicaid Meaningful Use - Stage 3

    MIPS ACI / MU Modified Stage 2

    Includes:

    ACI Group Reporting Option

    ACI Exclusions

    Drilldown Reports - which identify patients who had

    encounters during the reporting period, but did not have

    required data captured during the encounters.

    - Enhanced

    Feature

    Transfer

    Encounter

    (Regulatory)

    Changes to the Transfer Encounter checkbox are

    recorded in the HIPAA Audit Trail.

    If an inbound Transfer Encounter does not have a

    correlating CCD or Referral Note, the user can document

    the reason.

    - Enhanced

    Feature

    Clinical

    Information

    Reconciliation

    (Regulatory)

    Updated Discrete Data Reconciliation (DDR) to support new CCD and Referral Note 2.1 document format for referrals / Transfers of Care. Data includes: o Medications o Medication Allergies o Diagnoses

    NEW Rx Allergies reconciled checkbox in Rx screen

    (displays if the Transfer Encounter checkbox on the SRS

    Toolbar is checked).

    NEW Diagnosis reconciled checkbox in Diagnoses

    screen (displays if the Transfer Encounter checkbox on

    SRS Toolbar is checked).

    Data reconciled in the context of an encounter is tied to that encounter.

    Added to incentive program report cards: o “Clinical Information Reconciliation” for Meaningful

    Use – Stage 3 (Medicaid) and ACI (Medicare)

    o “Med Reconciliation” to ACI Transitional Report Card

  • 39 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    TTID Type Functional

    Area Summary

    - Enhanced

    Feature

    Clinical Decision

    Support Rules

    (Regulatory)

    NEW links appear in the Clinical Decision Support

    Rules alert for diagnostic and therapeutic reference

    information related to the clinical data which triggered the

    alert.

    Data incorporated from Transitions of Care (via Discrete

    Data Reconciliation or added manually) is included in the

    Clinical Decision Support Rules logic.

    14501 New Feature Chart XML Special Instructions for Orders were not included in Chart XML; they did not appear on printed orders.

    09603 Unexpected Behavior

    Integration

    The Dialect Type disappeared from the Dialects screen in SRS Administration when a user viewed this screen. If the user did not reselect and save the Dialect Type before exiting the Dialect screen, it resulted in failure to import data into SRS and corruption of the original data.

    12067 Unexpected Behavior

    Orders / Results Lab Results took a long time to load; if a user clicked on multiple results it locked up SRS.

    12176 Unexpected Behavior

    Patient Portal Improper validation of a patient’s security question/answer resulted in the potential for an intruder to compromise a user’s account and reset the user’s password.

    12476 Unexpected Behavior

    Orders/Results

    When messaging manually entered lab results, the Ordering Provider displayed 'Unmatched provider' and the patient name did not display in the result in the Message Center. Additionally, the Meaningful Use Report Card did not reflect the order in the CPOE Labs calculation.

    12693 Unexpected Behavior

    Orders/Results The Lab Categorization Admin Power Tab malfunctioned when a practice name is greater than 50 Characters.

    12697 Unexpected Behavior

    Reports The Referral Aging had multiple performance issues including slowness, notes not attaching to the order, inability to update dates or status, and the patient in context changing.

    12811 Unexpected Behavior

    Message Center Accessing Custom Views in the Message Center timed out the session; the user had to close the program and log back in.

    12899 Unexpected Behavior

    Orders/Results The Match Order dialog box freezes if open and the user navigates to another part of the EHR, e.g. from Scan Place to the Message Center or a document tab.

  • 40 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    TTID Type Functional

    Area Summary

    12979 Unexpected Behavior

    Messaging Messages sent to multiple users failed to arrive in a pool when forwarded to the pool via Out of Office for one or more of the users.

    13098 Unexpected Behavior

    Orders / Results

    When matching a result to an order, the user could inadvertently drag and drop the result into the Match Order dialog box resulting in the document displaying in the window and the Match Order dialog box malfunctioning.

    13155 Unexpected Behavior

    Clinical Summary PowerTab

    Unchecking the Use Encounter checkbox generated an error message.

    13401 Unexpected Behavior

    Forms Cancelled appointments remained in the Chart XML with no indication they were cancelled. As a result, they appeared in the patient’s Appointment Report.

    13402 Unexpected Behavior

    Patient Alerts

    Intermittent problem where private Patient Alerts were

    unresponsive - a user could not close, scroll, or edit the alert

    after opening it.

    13512 Unexpected Behavior

    Chart XML When a chart triggered a Chart XML error, the error appeared for every subsequent chart accessed.

    13513 Unexpected Behavior

    Reports The MU Report Card displayed a negative value for “CPOE Radiology”; and the report was taking a long time to run.

    13554 Unexpected Behavior

    Administration The SRS Application Server was producing errors.

    13739 Unexpected Behavior

    Orders/Results The Lab Categorization Admin Power Tab did not load; it displayed an error.

    13891 Unexpected Behavior

    Patient Injections PowerTab

    Medispan updated some injectable drugs to use the route code of "IZ" instead of "IO" which prevented them from appearing in the Patient Injections and Patient Injection Admin PowerTabs.

    14230 Unexpected Behavior

    Orders/Results Adding a Radiology or Procedure Order without a Diagnosis generated an error message.

    14634 Unexpected Behavior

    Tasking Refresh of the Tasking screen caused the task order to change, resulting in the potential for a user to document action on the wrong task.

  • 41 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    TTID Type Functional

    Area Summary

    14924 Unexpected Behavior

    Medstrat PACS Integration

    If a practice has multiple Medstrat PACS servers and one or more went offline, SRS showed all were offline.

    14442 &

    14553

    Unexpected Behavior

    Reports Viewing the Patient Tracking Audit Trail for all patients malfunctioned. When viewing it for specific patients, the report malfunctioned intermittently.

    15193 Unexpected Behavior

    Reports The CQM Report miscalculated CQM68 when the user changed the reporting dates.

    Update to Mango Fixes (Released 11/17/17)

    TTID Type Functional Area Summary

    12069 Unexpected

    Behavior Orders / Results

    When a Default Order that included a specific Ordering

    Provider was used, but the Ordering Provider was changed

    when placing the order, the PACS system did not show the

    change in Ordering Provider.

    12685 Unexpected

    Behavior Message Center

    When reviewing electronic lab results in the Message Center,

    using the Review button on the New Results toolbar

    produced an error.

    12695 Unexpected

    Behavior Charge Passage

    Diagnoses with ICD10 codes, but no corresponding ICD9

    codes, were not processing correctly.

    12696 Unexpected

    Behavior

    Interoperability

    Dashboard

    The Interoperability Dashboard failed to load when a chart

    had a large amount of data.

    12756 Unexpected

    Behavior Diagnoses

    The Diagnoses Super Favorite for “knee pain” did not prompt

    the user to select the correct ICD10 code.

    12830 Unexpected

    Behavior Diagnoses

    Super Favorite Diagnoses for the “left” laterality caused

    errors.

    12980 Unexpected

    Behavior Diagnoses Deleting a diagnosis had a 30-second delay.

    13089 Unexpected

    Behavior Flex Data

    Updating the control type for Chief Complaint to “text”

    malfunctioned.

  • 42 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    TTID Type Functional Area Summary

    14159 Unexpected

    Behavior Charge Passage

    The Billing Submission Status in the Appointments List

    was not updating when a billing file was submitted.

    14346 Unexpected

    Behavior Appointment List

    When using Charge Passage and submitting a billing file for a

    patient, if the user selected another patient in the

    Appointment list, they were switched back to the patient with

    the billing file, causing the potential to make updates on the

    wrong patient chart.

    Update to Papaya fixes (Released 10/19/2017)

    TTID Type Functional Area Summary

    14546 Unexpected

    Behavior Messaging

    Messages forwarded to a deactivated pool were getting sent

    to the “Super” user instead of the Default Recipient.

  • 43 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    Features and Fixes for SRS EHR v10.0.188 (Patch 1) Released 2/9/18

    TTID Type Functional Area Summary

    14879 Unexpected

    Behavior Lab Results

    Electronic lab results containing special characters displayed

    the unit of measure incorrectly.

    21862

    &

    21863

    Unexpected

    Behavior

    SQL

    Performance

    Enhancements

    Database enhancements to improve slow performance for

    customers running Mango on SQL Server 2014 and 2016.

    13087 Unexpected

    Behavior Integrations

    The HL7 integration for new appointments and appointment

    updates caused issues for some third-party systems which

    utilize this information from SRS EHR.

    14899 Unexpected

    Behavior

    Interoperability

    Dashboard

    Various apps on the Interoperability Dashboard were

    malfunctioning – displaying either a script error, or a grey pop-

    up box with a white line across it – due to the Internet Explorer

    cache not clearing automatically.

    14878 Unexpected

    Behavior

    Lab Management

    Module

    Users were unable to match failed lab results via the LMM

    Error Management program.

    14404 Unexpected

    Behavior Orders/Results

    If more than one Patient Education date was associated with

    an Order, an error displayed on the Interoperability

    Dashboard, in Charge Passage and on the Clinical Summary.

    Features and Fixes for SRS EHR v10.0.186 (Mango) Released 11/17/17

    TTID Type Functional Area Summary

    - New Feature Smart

    Workflows®

    New Assessment data capture screen; and corresponding

    user permission in SRS Administration (Users > Profiles >

    Data Capture).

    New Care Plan data capture screen; and corresponding

    user permission in SRS Administration (Users > Profiles >

    Data Capture).

    - New Feature

    Interoperability

    Dashboard

    (Regulatory

    Requirement)

    New Implantable Device List on the Interoperability

    Dashboard; enables search of the FDA database by unique

    device ID to document devices.

  • 44 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    TTID Type Functional Area Summary

    - New Feature

    InteliChart® Patient Portal (Regulatory Updates)

    Patients can request a chart update via the Patient Portal. When a patient requests a change, a message is sent to the SRS Message Center indicating that the patient has requested an update to the chart. The practice must go to the Practice Portal to see the request.

    - Enhanced

    Feature Direct Messaging

    Direct Messaging can be used outside of the context of

    Transitions of Care (Referrals). This enables providers to

    close the loop and send documentation (attachments) back

    to referring providers; or to communicate with other

    providers securely via direct messaging. The attachments

    include any document in the patient’s chart in addition to the

    Continuity of Care Document (CCD) and Referral Note.

    Updated to support C-CDA 2.1 templates (standardized

    format for interoperability).

    SRS EHR can receive and display all of the C-CDA 2.1

    templates beyond just CCD and Referral Notes, e.g.

    Diagnostic Imaging Reports, Discharge Summary, Progress

    Note, etc.

    New icon on incoming CCD documents indicates if the

    document contains errors; the user can click on the icon to

    view the error details, should they occur.

    New user settings in SRS Administration to control the

    display of data received in a Transition of Care document

    (Users > Profiles > TOC Display Order.)

    - Enhanced

    Feature CPOE

    A message can be automatically sent to users or to a pool

    when adding a Radiology or Procedure order via

    Orders/Results.

    Message recipients can be added “on-the-fly” when adding

    an order.

    Message recipients can be added to Default Orders (in the

    Orders/Admin PowerTab).

    - Enhanced

    Feature Lab Trending

    Lab results can be displayed by Collection Date / Time instead

    of Observation Date / Time; corresponding user setting in SRS

    Administration (Users > Profiles > CPOE).

  • 45 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    TTID Type Functional Area Summary

    - Enhanced

    Feature

    Immunizations

    (Regulatory

    Updates)

    New data points include:

    National Drug Code (NDC)

    Administering Provider

    Ordering Provider

    Vaccine Funding Source

    Other changes include:

    Vaccine Information Statement (VIS) date auto-populates

    based on the NDC; Multi-VIS is supported

    New ability to request “History and Forecast” from

    Immunization Registries.

    “Next of Kin” moved from Registry Info to Care Team

    Members PowerTab

    The Immunization status icon on the Interoperability

    Dashboard has been removed; the data it was linked to is no

    longer required by registries.

    Can edit the Lot# in Immunizations Admin PowerTab.

    - Enhanced

    Feature

    Family History

    (Regulatory

    Updates)

    SNOMED code displays when hovering the cursor over a

    diagnosis or relation.

    - Enhanced

    Feature

    Vitals

    (Regulatory

    Updates)

    New field for “Inhaled O2 Concentration”; and corresponding

    user permission in SRS Administration (Users > Profiles >

    Vitals).

    - Enhanced

    Feature

    Demographics

    (Regulatory

    Updates)

    New data points include:

    Gender Identity

    Sexual Orientation

    Middle Name

    Previous Name

    Updates to:

    Preferred Language

    Patient Race

    Ethnicity

  • 46 Proprietary and Confidential

    Intended for use by licensed SRS customers.

    Note: Each release contains all of the Features and Fixes from previous releases. Some features must be enabled by request; and some may incur additional charges.

    Features and Fixes

    TTID Type Functional Area Summary

    - Enhanced

    Feature

    Quality Reporting

    (Regulatory

    Updates)

    Clinical Quality Measures Report updated for new 2017 MIPS requirements.

    CQM / CDS Admin PowerTab updated to remove 4 CQMs: o 163 - Diabetes: Low Density Lipoprotein (LDL)

    Management o 148 - Hemoglobin A1c Test for Pediatric Patients o 182 - Ischemic Vascular Disease (IVD): Complete Lipid

    Panel and LDL Control o 62 - HIV/AIDS: Medical Visit

    QRDA Download PowerTab updates: o New ability for end-users to generate QRDA I (single

    patient) files; and to import QRDA I data. o Updated QRDA III (provider's aggregated patients) file for

    new MIPS requirements