cpoe project management plan

7/22/2019 CPOE Project Management Plan

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Sample HospitalCOE Project Management Plan

Revision Historyeel Section(*) De*cription Date +ut,or /

Comment*

1 All Updated plan per work team feedback 0!"!0# Project Manager

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'iming of software and .endor a.ailabilit+

'imel+ implementation of all prere:)isite mod)les and components

4efined and managed scope

User acceptance and training

P(+sician participation

Commitment and participation of p(+sicians; n)rses; and ancillar+ department delegates

'imel+ appro.al of online content and new processes

)p t(ro)g(

prod)cti.e )se of t(e s+stema/ Clearl+ defined project scopeb/ Project organi*ation incl)ding roles and responsibilitiesc/ Project goalsd/ 6dentification of Ass)mption; Constraints; iskse/ Project sc(ed)le and milestones

Clearl+ identif+ and comm)nicate t(e project scope; sc(ed)le; roles B responsibilities; comm)nication

plan; risks; iss)es; stat)s; deli.erables; milestones; and stat)s

Manage project scope c(anges; risks; and iss)es

?acilitate project comm)nications between project team members and stake(olders

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+**umption*# Con*traint*# 0i*-*

+**umption*

1/ '(e core implementation team will consist of ke+ reso)rces from Sample Hospital; CPOE Dendor; andCare'ec( Sol)tions/ '(is team will collaborate in order to coordinate t(e project acti.ities between t(eir

organi*ations// '(e client will (a.e necessar+ dedicated reso)rces as o)tlined below to implement t(e s+stem/ '(is

incl)des2a/ P(+sician C(ampion ,/% 5 1/0 fte-b/ Client Project Manager ,/% 5 1/0 fte-c/


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CPOE Dendor Project Manager

Suggested Resources:'=4

Project Involvement: '(e CPOE Dendor project manager is responsible for planning and coordinating t(eo.erall acti.it+ of t(e CPOE Dendor responsibilities for t(e project/ '(e CPOE Dendor Project Manager will

pro.ide direction to ot(er CPOE Dendor reso)rces t(at are needed to implement; operate; and s)pport COE andot(er related software and (ardware components/

Project Responsibilities:

Pro.ide CPOE Dendor prod)ct e9pertise to t(e project team

Cond)ct site assessment in order to establis( t(e project plan and recommendations

Coordinate deli.er+ and installation of all CPOE Dendor software and (ardware components

Fork wit( t(e client project manager and client coordinator to de.elop t(e project plan and sc(ed)le

Fork wit( t(e client project manager and client coordinator to establis( reso)rce roles and responsibilities

Coordinate and report )pon t(e progress of all acti.it+ assigned to CPOE Dendor reso)rces

Pro.ide demonstrations of t(e s+stem to clients

Coordinate ed)cation ser.ices for SAMPE HOSP6'A de.elopment staff ecommend tec(nicalen.ironment set)p for all necessar+ components

e.iew client work flow processes

Coordinate s+stem interface de.elopment

Pro.ide testing g)idelinesG assist wit( testing preparation and iss)e resol)tion

Cond)ct a)dit to determine readiness of site for go>li.e

Assist in t(e de.elopment of t(e go>li.e plan

6dentif+ and coordinate end )ser training of ke+ personnel

Pro.ide s+stem doc)mentation

Assist in problem and iss)e resol)tion; pro.iding proper escalation as necessar+

Prepare c)stomer personnel to ass)me f)ll responsibilit+ for t(e s+stem after li.e

Client User 3ro)p

Suggested Resources:

All ancillar+ areas affected b+ COE to incl)de b)t not limited to2 P(armac+; adiolog+; ab; e(ab Ser.ices;Emergenc+ 4epartment; Admitting!egistration; espirator+ '(erap+; Cardiolog+; 4ietar+; 7)alit+ ! iskManagement; Social Fork; Case Management; 4isc(arge Planning; )ser training and s)pport for t(eir area

Assistance in t(e de.elopment and e9ec)tion of end>)ser process c(anges t(at res)lt fromimplementation of COE

4e.elopment of s+stem downtime proced)res for t(eir area

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COE 'raining Coordinator

Project Involvement: '(e primar+ role of t(e COE 'raining Coordinator is to coordinate all aspects of end>)sered)cation sessions in a .ariet+ of settings and met(ods/ 'raining will be dri.en b+ an o.erall COE training plan/'(e C)stomer Core 'rainer keeps t(e core COE work team informed abo)t t(e progress of )ser ed)cation/

Project Responsibilities:

earn t(e COE application,s- ,CPOE S8S'EM; HE4- in preparation for training ot(ers b+ attending t(ecore trainer sessions

4e.elop initial and ongoing training plan

6dentif+ and de.elop gro)ps of staff to be trained

Coordinate set )p; comm)nication; and sc(ed)ling of training sessions

Prepare )ser training materials for end>)ser training sessions; incorporating departmental proced)res

Cond)ct end>)ser training sessions

E.al)ate t(e )sers )nderstanding of proced)res and determine w(ic( )sers re:)ire additional training

Sc(ed)le follow>)p training as re:)ired

S)pport )ser departments and p(+sicians d)ring go>li.e and post>li.e

Establis( s)per>)ser training sessionsG transition first line s)pport to ke+ personnel

Coordinate s)pport and training wit( Help 4esk

Establis( new emplo+ee training plan and g)idelines

Ot(er e+ eso)rce Areas

6ntegration > 6nterface 4e.elopment 'eam

Suggested Resources:,Care'ec(; Sample Hospital; CPOE Dendor; ot(ers-Project Involvement:'(e integration team is comprised of reso)rces t(at s)pport e9isting Hospital 6nformationS+stems and CPOE Dendor 6/'/ reso)rce t(at s)pport COE related interfaces/ '(is team is responsible fordesigning; config)ring; testing; implementing; and s)pporting all interfaces per H> standards/ 6t is t(eresponsibilit+ of t(is gro)p to translate t(e b)siness re:)irements associated wit( data interfaces into a f)ll+tested s+stem/

Client Help 4esk

Project Involvement:esponsible for )nderstanding operational concepts in order to e9pedite :)ick resol)tionsto problems/

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eso)rce Assignment Matri9

Activity#

Project Activity /Deliverable

Coreworkteam

ClientSponsor

ClientITDirector

ClientCoordinatorIT

ClientCoordinatorSAMPL

!"SPITAL

CareTec#ProjectMana

$er

CP"%endorProjectMa

na$er

Trainin$/&serS'ppo

rt

ClientI(T(

Tec#nicalLe

ads

P#ysicianCons'ltan

t

Inte$ration/Inter)aceTeam

P r o c e s s M a p p i n $ A n a l y s t

Project Initiation Deliverables

*Statement o) +ork /Contracts

A P , , , P ,

-Project Mana$ement

Plan / Carter

I A A I I P , , I I , ,

.Scope Can$eDecisions

A , , , , , , , , , ,

Detailed Projectsced'le

A A A I I P P I I I I ,

0,eso'rce Assi$nmentMatri1

A , I I P I S I I S ,

2 Comm'nications plan I A P P P S S I ,

Project Managing Deliverables

3 Cost Mana$ement I A P S S S I S

4Meetin$ a$endas andmin'tes

I A P P P I , I I , ,

5 Iss'es lo$ andmana$ement

I , A P P P I , I I , ,

*6,isk workseet andmana$ement

I , A P P P I , I I , ,

** Stat's reports , , A P P P I , I , , ,

System Design & Requirements Deliverables

*.,eview/,evise7'siness / +ork)lowPolicies and Processes

I , , A , S I , P

*Systems Desi$n 8 9lowo) pysician )'nctions

I , , A , S I , P

*0Systems Desi$n 8 9lowo) ancillary )'nctions

I , , A , S I , P

*2Inter)ace,e:'irements / Desi$n

A , , , S , P

Planning Deliverables

*3 Marketin$ Plan P A S S S , S S I

*47encmark/meas'rement plan

P A S S S , , I

*5 System Testin$ Plan P A A A S I , I I S

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Activity#

Project Activity /Deliverable

Co

reworkteam

ClientSponsor

ClientITDirector

Clien

tCoordinatorIT

ClientCo

ordinatorSAMPL

!"SPITAL

CareTec

#ProjectMana$er

CP"%en

dorProjectMana$er

Trainin

$/&serS'pport

ClientI(T(

Tec#nicalLeads

P#ysicianCons'ltant

Inte$ration/Inter)aceTeam

P r o c e s s M a p p i n $ A n a l y s t

-6 Acceptance Test Plan P A A A S I , I I I

-*Trainin$ / &ser S'pportPlan

A S S S S I P , I S

-- Implementation plan P A A S S S I I I I I S

-.%endor prod'ct s'pportplan

, , A , , , P I , , ,

Development Deliverables

-

Install !ardware ;

So)tware , A S , S P ,

-0Install and Con)i$'reApplication S+

, A P S , P ,

-2stablis


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Project Contact i*t

3ame 0ole Email +ddre** O''ice p,one Cell p,one

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4eplo+ E4 e:)ipment

4eplo+ pilot e:)ipment

'esting plan

Perform s+stem test for E4

Perform s+stem test for pilot and ancillaries

'rain E4

'rain pilot and ancillaries 'rain (elp desk

E4 go li.e wit( COE

Pilot an ancillaries go>li.e wit( COE

Post pilot go>li.e

E9panded training

E9pand (ardware

Hospital Fide go>li.e

Post go>li.e re.iew

4etailed Project Sc(ed)le 5 Forkplan

'(e detailed project sc(ed)le will be de.eloped and maintained as a Microsoft Project doc)ment/

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Impact Summary

cpoe project management plan

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