FAIRMONITOR

Self-Monitoring of the certification status

of Fairtrade certified organizations

FAIRMONITOR has been designed to be an integral part of the Ecert web portal provided by

FLOCERT to FLOCERT customers and Fairtrade stakeholders

With FAIRMONITOR, you are able to:

• Create a monitoring list of organizations Fairtrade certified by FLOCERT

• Receive notifications on certification status changes in your monitoring list

With FairMonitor, we thrive to enlarge the benefits you get from Ecert. Please send any

thoughts and comments: ecert@flocert.net.

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FAIRMONITOR

FAIRMONITOR consists of the following components:

• Dashboard: Quick overview on the Fairtrade certification status in your monitoring list

• Monitoring list: Add and remove organizations whose certification status you want to

monitor

• My profile: Only relevant for Fairtrade certified organizations – Please ignore

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Components

Overview of your Monitoring list

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Dashboard 1/2

Status of your

Monitoring list

Only for certified

organizations

- Please ignore -

Please note that the dashboard is a read-only tab and no data can be changed here. The

data shown under the Diagram is propagated from the monitoring list created under the tab

Monitoring list

The following slides will explain how to edit and manage data that then appears on your

dashboard.

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Dashboard 2/2

Display of Fairtrade certification status

In various tabs of the tool, you will find a colour coding showing you the Fairtrade

certification status of the organizations in your monitoring list.

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Colour coding

For example in the Dashboard tab, you will find this

diagram. It shows the percentage of your supply

chain members (customer and suppliers) with

specific Fairtrade certification statuses.

16,67% of your

supply chain

members are

certified

Partly certified. My supply

chain member is suspended

or has mixed statuses for its

Fairtrade products

Certified

NOT

certified Application in process, not

yet certified

Hover the mouse in

the different colors

to see the different

statuses

1. Go to tab Monitoring list

2. Click on “New”

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Create a Monitoring list 1/2

3. The category of your list will be

pre-selected

4. Enter a name for your

monitoring list (mandatory)

5. Enter a description of your

monitoring list (optional)

6. Click on “Save and Close”

• If you tick "I want to create a product specific supply chain” you can only select

organizations trading the selected products (see below )

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Create a Monitoring list 2/2

• In case you do not want a product specific monitoring list, un-tick "I want to create a

product specific supply chain”

• Click “Save and Close"

You can select products by:

1. Searching product(s) by using the product filter (see below No.1)

2. Add product(s) using the “Add” button (see below No.2)

The monitoring list created will be displayed in the tab Monitoring list.

To edit the monitoring list properties (e.g. edit name, adding or removing products): click

on the icon in the column “Properties” (No. 1) and then refer to the 2 previous slides.

In order to delete the monitoring list altogether, click on the bin icon which pops up

(No. 2).

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Edit or Delete your Monitoring list

When you click on the monitoring list you created, all organizations on this list will be

displayed

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See your Monitoring list

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Functions available in the Monitoring list

Click “Save” after each change done to the Monitoring list

(added/deleted organizations)

“Save and Close” will save changes and close the tab

Close your

Monitoring list

Export list to an

Excel file and

save it on your

desktop Use these

options to filter

your list

• Click on “Add new row” (No. 1) to add new organizations to your monitoring list

Make sure to ALWAYS save changes afterwards ! =>

• Remove organizations from your monitoring list by moving the mouse over the row and

clicking on the bin icon (No.2).

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Making changes to your Monitoring list

Get more information on the organizations in your monitoring list by clicking on the icon in the

column “Company details”

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Information on the organizations of your Monitoring list 1/2

A new window with two tabs will open.

On the first tab “Company information” you will find:

• The contact information of the organization

• Public marketing information

(edited by the organization)

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14

On the second tab “Products” you will find the list of Fairtrade products traded by the

organization

Information on the organizations of your Monitoring list 2/2

FAIRMONITOR can send automated notifications when the Fairtrade certification status of

one of the organization in your monitoring list changes.

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Automated notifications on status change

Notifications will be sent out once every 24 hours during the night (German time zone).

The notifications are cumulative, summing up all changes of each day within your

monitoring list.

In case you require technical support on how to use FairMonitor, please do not hesitate to

contact us at: ecert@flocert.net

NFOs and FMOs:

• Contact our NFO service desk NFOServices@flocert.net in case of questions on

certification and audit data

PNs and Fairtrade International:

• Contact the certification analyst in case of questions on certification and audit data

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Support

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Version Author Date approved Changes

10 Philipp J.

Roessler

18.12.2014 First version

11 Enrique Trejo 18.10.2016 Updated screen shots and adapted text due to new

design, updated contact data for support (last slide)

Change History