fac.wible.final
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The Family Assistance Center and SMORT 2013TRANSCRIPT
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Saving Johnny Butler:The Role of the SMORT and Family Assistance Center
(and Others) In Mass Casualty Disasters(And How You Can Help!)
John R. WibleGeneral Counsel
Alabama Department of Public Health (Retired)Alabama Coroner’s Association, April, 2013
SMORT
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John R. Wible, 2013 2
This is the State – The Great State of
Alabama
And this is the County – Cotton County
xxxxxxxxxxxxxxxxxxxx
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John R. Wible, 2013 3
This is the Coroner
• This is the Coroner of Cotton County, Quincy Seben, III. He is the owner and operator of the Loving Care Brown Service Funeral Home. He has a budget of $7,000 per year and a staff of two, counting himself and his Wife, Sammie.
• He’s about to be overwhelmed.
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John R. Wible, 2013 4
I work here . . . I’m the FAC Director
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John R. Wible, 2013 5
This is Johnny Butler
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John R. Wible, 2013 6
University of Rural AlabamaThis is the
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John R. Wible, 2013 7
And this is the DISASTER!
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John R. Wible, 2013 8
And the Fire!
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John R. Wible, 2013 9
Response
Agency: A,B,C,D, E,F,G,H,I,J,K,L,M,N,O,P,Q,R,S,T,U,V,W,X,Y,Z
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John R. Wible, 2013 10
Rescue
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John R. Wible, 2013 11
Casualties
Sixty-Seven Dead . . . One hundred Eighty-Five Injured
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John R. Wible, 2013 12
SMORT
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John R. Wible, 2013 13
SMORT Administration
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John R. Wible, 2013 14
On the Way
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Victim Information Center
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Family Assistance Center (FAC)• Activated quickly following a
mass fatality incident • Provides critical and secondary
services to family of victims• Coordinates with partner
groups • Maintains a high degree of
sensitivity and respect• And provides security and
protection from media
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John R. Wible, 2013 17
FAC Services
• Assist SMORT in identifying victims– Antemortem interviews
• Provide comfort and assistance to families• Refer family members for:
– Spiritual or psychological counseling– Medical assistance– Material needs
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John R. Wible, 2013 18
FAC Staff• County Coroner/Medical Examiner is Incident
Commander• SMORT Commander is FAC Superior Officer• FAC Executive Director (FACED) and Deputy
– Chief of Professional Personnel (ChoPPs)• Family Assistance Representatives (FARs)
– Chief of Operations (Ops)• Antemortem Interviewers (AMIs)• Antemortem Data Entry Personnel (ADEP)• Administrative Staff (Admin)
– Chief of Logistics (CoLog)
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John R. Wible, 2013 19
Faces of FAC
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FAC Administration
Also assisting with the administration of the FAC are Maury West and Stephan Mambozo of ADPH
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John R. Wible, 2013 21
FAC Layout
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John R. Wible, 2013 22
Just Who is a “Family?”
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Caring for Families, the FAR
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FAC Partners in Service
FAC
Baptists and Clergy
Salvation Army
Mental Health
Emergency Management
Agency
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Mental, Health or Spiritual Interventions
• Psychological First Aid- comfort care• Crisis intervention- provide opportunities for family
members to make decisions to regain control of their lives
• Psychological education on stress symptoms and coping
• Casualty support- connect with support systems decision making on disposition of remains
• Spiritual Care Interventions by Disaster Chaplains
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Identification of Remains
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John R. Wible, 2013 27
The Antemortem Interview
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Data Entry and Reporting
Data Entry (FAC)
Press Conference
Private Family Briefing
Data Compilation (ADFS)
FAC
Coroner Quincy
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John R. Wible, 2013 29
Beginning to Wrap Up
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John R. Wible, 2013 30
Saying “Good-Bye”
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John R. Wible, 2013 31
Rituals
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John R. Wible, 2013 32
Saving Johnny Butler
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Insights Gained Family Support and Services: FAC
• Families must be identified quickly and given access to information and services that are victim sensitive and easily accessible.
• There is a strong need for continuous flow of information.– Regularly scheduled family briefings and a– pro active approach to family issues and requests.
• Consistent and equitable support to all victim family groups is a challenge, but is important.
• “One stop” support center approach was efficient, provided a safe haven for families and helped facilitate ID process
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John R. Wible, 2013 34
FAC Wants You!
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Volunteer Registration
• https://alresponds.adph.alabama.gov/agreement.php?mode=unit
• “Unit type” dropdown, click “SMORT”• “Choose Unit” dropdown, click
– FAC Care Assistant, or– FAC Data entry-Admin, or– FAC Interviewer
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