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FACING HIV/AIDS AT WORK - LEVI STRAUSS & CO. EMPLOYEE HIV/AIDS PROGRAM

XIX International AIDS ConferenceWorkshop Session: What is the Current Role of the Business Sector in the Response to HIV/AIDS? July 24, 2012

Paurvi BhattSenior Director Strategic Health Initiatives

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A PIONEERING SPIRIT FOR 30 YEARS

Pioneering Then: • When HIV/AIDS surfaced in 1982, a grassroots movement of Levi

Strauss & Co. (LS&Co.) employees and leaders – spearheaded by then CEO, Robert D. Haas – led a workplace and community effort on HIV/AIDS education and prevention.

Pioneering Now: • LS&Co. and the Levi Strauss Foundation (LSF) have contributed more

than $60 million in response to the pandemic, championing critical issues impacting the spread of HIV/AIDS, such as stigma and discrimination.

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Levi Strauss & Co. has been a leader in the business response to HIV/AIDS for 30 years.

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REACHING EMPLOYEES: LS&CO. EMPLOYEE HIV/AIDS PROGRAM

Our Goals: • To improve access to HIV/AIDS prevention, treatment and care for our

employees and their families worldwide• To share best practices

Our Employees:• Enthusiastic about LS&Co.‘s legacy in HIV/AIDS and eager to contribute• Reside in locations and countries with different HIV/AIDS levels• Need adequate coverage for HIV/AIDS services based on variations in health

system strength and local benefit coverage due to insurance exclusions • Vary in HIV/AIDS knowledge, but are uniformly concerned

about workplace confidentiality and discrimination

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HIV/AIDS workplace education coupled with access interventions are critical to ending HIV/AIDS.

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OUR DILEMMA: ENSURING HIV/AIDS EDUCATION AND ACCESS GLOBALLY

Hurdles to Education:• Few companies have in-house expertise in HIV/AIDS• Many companies do not frame HIV/AIDS workplace efforts to reach retail segment

of the business• Global HIV/AIDS workplace education is rarely designed to reach all employee

populations

Hurdles to Access:• HIV/AIDS services are more commonly offered in “on-site” clinics in factory settings• Improving access to HIV/AIDS services is challenging for companies without clinics• Local private and public health systems are essential to ensure service availability• Unfortunately, local insurance providers exclude HIV/AIDS in many locations

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Local partnerships strengthen our effort to ensure global equity and overcome hurdles impacting HIV/AIDS workplace education and access to HIV-related services for employees worldwide.

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OUR COMPASS: GLOBAL PRINCIPLES1. Focus on affordability, availability and/or acceptability2. Ensure equity3. Deliver locally adaptable programs4. Address HIV/AIDS uniquely while integrating with wellness5. Proactively manage expansion with keen focus on results6. Enforce workplace policy that supports anti-stigma, non-

discrimination and confidentiality7. Deliver employee education and benefits8. Leverage partnerships to strengthen the local infrastructure9. Capture lessons10.Determine best practices

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OUR PROGRAM COMPONENTS: POLICY, EDUCATION AND ACCESS

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Worldwide HIV/AIDS Policy and Leadership

Communication

Employee HIV/AIDS Survey

HIV/AIDS in the Workplace Education for Employees & Managers

HIV/AIDS Education for Dependents

Provision of Testing, Treatment

& Care Services

In select countries

• Worldwide HIV/AIDS Policy is anchored in Worldwide Business Code of Conduct

• Reinforces confidentiality, non-discrimination, and anti-stigma

• Leaders launch program connecting with policy in each location

• CEO message on December 1st – World AIDS Day every year

• Provided to LS&Co. employees from offices, factories, distribution centers, and retail stores

• Online and paper survey

• Participation is voluntary and confidential

• Analysis is completed and used in trainings

• Helps employees and managers effectively understand and address issues regarding HIV/AIDS in the workplace

• HIV/AIDS education targeting employees’ dependents for countries after initial launch and rollout

• Cover the full cost of HIV/AIDS testing, treatment & care

• Managed by a global 3rd party vendor to protect confidentiality

• Annually monitor changes in local insurance plans and government HIV/AIDS programs

Our program is anchored in our global workplace HIV/AIDS policy, and supported by components to ensure education and access.

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OUR RESULTS: HIV/AIDS WORKPLACE EDUCATIONSince 2008, we reached employees in over 40 countries by executing a global approach, leveraging partnerships with local NGOs. In HIV/AIDS workplace education we: • Trained over 10,000 employees by end of 2011

• Partnered with over 30 local NGOs worldwide to provide face-to-face HIV/AIDS in the Workplace trainings

• Expanded our reach through self-service website, www.hivaids.levi.com, and web-based animation

• Reached retail employees in over 675 stores in our global network with manager cascaded campaigns

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OUR RESULTS: ACCESS TO HIV/AIDS SERVICESVibrant and inclusive health systems and insurance markets are essential for business to truly improve access and subsidize HIV/AIDS services. When required, we create new HIV/AIDS benefits and raise awareness of insurance limitations.

Globally – Employee HIV/AIDS Benefit Plan: • A stop-gap benefit plan to ensure confidential reimbursement for HIV services

In the USA – HIVConnect: • A toll-free HIV/AIDS referral phone line (1-855-HIV-LEVI) for all U.S. employees

In South Africa – HIV testing, treatment and care:• Voluntary HIV testing rates increasing and new HIV infections declining

In Mexico and India – Local health insurance reform:• LS&Co. championed improved local HIV/AIDS benefits in health plans

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OUR IMPACT: EMPLOYEES MORE ENGAGED AND LESS CONCERNED

But, more needs to be done to improve HIV/AIDS knowledge and workplace support.

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Globally, employees are motivated, know where to go for HIV/AIDS services, and are less concerned about discrimination, stigma and confidentiality.

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OUR TOP 10 LESSONS1.Follow the Compass: Ensure alignment with guiding principles2.Work the Data: Insurance coverage only tells part of the story 3.Assume Nothing: Ask employees what they need4.Equity Matters: Proactively address access issues for all employees5.Focus on Prevention (again): Integrate HIV/AIDS into wellness6.Engage Employees: Employees want to learn and eager to participate7.Align Outcomes: Keep sharp focus and track key results worldwide8.Ensure Authenticity: Connect internal effort with external CSR initiatives9.Use the Brand: Use marketing tools and the brand to engage10.Embrace Innovation: Off-the-shelf solutions are not always available

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OUR BEST PRACTICES: SHARING LESSONS AT XIX INTERNATIONAL AIDS CONFERENCE

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Topic Poster Presentation Title Poster Number Presentation DateGlobal Results: HIV in the Workplace

Workin' it! Stitching Together HIV Workplace Education with Employee Engagement to Improve Employee Knowledge and Decrease HIV Workplace Concerns: A Multi-Country Analysis of Levi Strauss and Co's Employee HIV/AIDS Program

A-452-0322-07151 Monday, 23 July

HIV in the Workplace Issues in India

Wearing Out Stigma: Improving HIV/AIDS Stigma and Perceptions of Workplace Support and Confidentiality Among Levi Strauss & Co. Office Workers in India

A-452-0322-09610 Monday, 23 July

Working with NGOs on HIV in the Workplace

Paired for Success: Levi Strauss & Co. Collaborates with NGOs and Local Organizations in New Model for Delivering HIV/AIDS Workplace Trainings

A-452-0302-09717 Monday, 23 July

HIV in the Workplace with Retail Employees

More Than It Seams – A Store Manager Cascade Approach to Educate Retail Employees on HIV/AIDS: Levi Strauss & Co. Retail Employees in 5 Countries Improve HIV/AIDS Knowledge and Perceptions of Workplace Stigma, Discrimination, Support and Confidentiality

A-452-0322-09937 Monday, 23 July

Engaging Employees to Learn about HIV/AIDS

Custom-Fit Employee Engagement: Levi Strauss & Co. Leverages Technology, Social Connections and Health Altruism to Successfully Drive Employee Engagement on HIV/AIDS

A-452-0231-09489 Tuesday, 24 July

Focusing on HIV in the Workplace with Women

Women at Work: HIV in the Workplace Issues for Women Around the World – A Multi- Country Analysis of the Levi Strauss & Co. Experience

A-452-0282-07203 Wednesday, 25 July

Issues in Addressing HIV in the Workplace in USA

Pioneering New Workplace HIV/AIDS Approaches: An Innovative Employer Benefit Offering and Education Program to Improve HIV/AIDS Access and Workplace Issues of Discrimination, Support and Confidentiality – Levi Strauss & Co.’s Response to HIV/AIDS Issues in the USA

A-452-0282-10034 Wednesday, 25 July

Analysis of HIV/AIDS Related Insurance Plan Exclusions

Are You Sure You’re Covered? Multi-Country Analysis of HIV/AIDS Related Exclusions in Private Medical Insurance Plans

A-452-0393-09374 Wednesday, 25 July

Join us at our LS&Co. poster presentations!

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FOR INTERNAL USE ONLY, ©2011

THANK YOU

• About our Employee HIV/AIDS Program: www.hivaids.levi.com

• About Levi Strauss & Co. and our commitment to end the spread of HIV/AIDS: www.levistrauss.com

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