Online Facilitation  Live, online and lively:

Reinvention

Presenter – Michael Gwyther

mick@yumstudio.com.au

@mickgwyther

http://www.facebook.com/michael.gwyther

http://www.linkedin.com/profile/view?id=20201325

http://www.yumstudio.com.au

http://www.yumstudio.com.au/footy

Give me the pills

I am starting to believe

Sparks out of ears

Hitting the wall

Use the text tool to record your current mood state

On top of the world

Why use webinars?

Blended Learning Choices

Face to Face Self Paced OnlineFacilitated

Content

Skills KnowledgeActivities

Assessment

Online facilitated Pedagogy

• Online workshops & tutorials

• Assessment Task presentation

• Group Work presentations & peer review

• Learner support (one on one or Group)

Facilitated online examples

• Group research projects• QnA of industry experts/past learners• Online lectures• Assessment task pitch & presentation• Peer Review of learners‘work• Information sharing• Role play• Software demonstration• Group problem solving• Remote trainee/third party assessor catch up• Assessment verification and moderation• RPL• Meetings• Supervision

What are we dealing with?

Issues

Can you hear me?

I’ve just got to take this call

Oh you don’t have a microphone?

Let’s brainstorm that

Sorry I just talked over you…

Has anyone seen Kathy? Oh she's dropped out….A G A I N

Oh welcome Joe you’re only 10 minutes late……

I’m channelling my inner DJ…

Sorry I’m struggling to multitask…

Damn I’ve still got 21 slides left…

Size does matter!

Some facilitation issues…

• Who is listening actively?• How do I start on time??• How to deal with questions?• How will I present content?• How do I get learners working

together?• What preparation is required?• Scripting V Dot points?• Where are my links, URLs,

applications and opening and closing paragraphs?

And that’s before we’ve even started teaching facilitating!

What are the key skills in facilitating online?

Online Facilitated Pedagogy

• Synchronous• Asynchronous

All I got to do is lecture…right?

7 is your friend….

• Don’t talk for more than 7 minutes

• Punctuate your 7 minutes lecture/demo with participant activity

• Write down questions you can pose in brain fog

• Give learners a way into participating

What tools are available to me?

Student Induction

TechnicalTechnical

Time ManagementTime Management

CollaborativeCollaborative

Organising InfoOrganising Info

Facilitating - What are the challenges to you?

During your presentation…

• Slow things down – remember Lag!• Watch for responses• Practice, practice, practice• If you have a brain fog moment ask a question.• Divert so you can collect your thoughts• Encourage the use of emoticons for quick

feedback• Pump up, stand up, smile, tell stories, project

your voice!

And in the end…

• Follow up questions with info by email or phone call

• Distribute whiteboard brainstorms• Distribute follow up resources/readings/videos• Forward recording link• Catch up with lurkers, quiet people etc• Get out in the sunshine• Generate discussion on Moodle or social

media space

Synchronous Infrastructure

• Virtual Classrooms• Telephone & Video Conference

Systems• VOIP (Skype, Lync)• Google Hangouts• Microsoft Lync• WizIQ• Adobe Connect• Blackboard Collaborate• GoToMeeting

Facilitating – What types of activities can you use?

Online facilitated Assessment

• Body Language• Mix of activities in

session• Peer Review• Assessment

Presentations• Problem solving• Action learning

• Develop a rubric with learners• Check for mapping• Distribute back to learners as

marking guide• Rehearse the marking guide• Conduct presentations

(summative)• Collect peer review• Redraft and resubmit• Share and assess

Peer Review

• Define the workplace problem• Objective questioning• Describe the problems dimensions• Clarify the problem is understood• Subjective strategic resolution

suggestions• Narrow to find solution strategy with

good fit• Nominate peer to support

implementation• De-brief

Action Learning

Webinar Preparation Good Practice

Consider a pre webinar activity

Pick and promote a title for your webinar that frames the educational objectives from your learners perspective.

Make registration easy and remind participants 24 hours out

Initially use a Moderator or Technology steward to support learners IT, deal with QnA and chat, running polls etc

Webinar Preparation Good Practice

Have a back up plan, computer, internet connection, headset and test them all in advance

Keep SMS and or email contact of all participants handy for instant contact in the event your technology fails.

Have a warm up activity to lead the presenter into the webinar

Webinar Good Practice

Keep lecturing to a minimum. Use the group to work through scenarios and problems. Promote discussion and the sharing of perspectives.

Provide peer review opportunities for learners to feed back on each others projects, placements, issues at work etc.

Give learners multiple ways of participating – voice, discussions, white board, brainstorming, break out rooms, polling, video as stimulus for discussion.

Any Questions?

Thank you for playing