facebook and look-alike modeling: a short primer
DESCRIPTION
Look-Alike Modeling assists marketers in dialing in their desired audience and increase there ROMI. This is a brief overlook of how to effectively use Look-Alike Modeling to increase your ROMI.TRANSCRIPT
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Look-alike modelingHow to dial in your customers
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P2
Look-Alike Models are used to build larger audiences from smaller audience segments to create reach for advertisers. They reflect similar characteristics to a benchmark set of characteristics the original audience segment represents, such as in-market kitchen-appliance shoppers.
Look-Alike Modeling
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P3
Look-Alike Models are used to build larger audiences from smaller audience segments to create reach for advertisers. They reflect similar characteristics to a benchmark set of characteristics the original audience segment represents, such as in-market kitchen-appliance shoppers.
Look-Alike Modeling
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Generally, the higher the marketer's tolerance for loosening the model, the larger the segment can become.
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P4
Let’s say that a certain demographic is more likely to purchase than another. For example a household with income over $100,000 per year, own their own home and have children. Let’s say that they are 50% more likely to purchase than the average. This segment would index at 150%.
Demographic Segmentation
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P5
Let’s say there is another group of single males living in apartments and they are 33% less likely to purchase than the average. This segment would index at 67%.
Demographic Segmentation
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Let’s say that a certain demographic is more likely to purchase than another. For example a household with income over $100,000 per year, own their own home and have children. Let’s say that they are 50% more likely to purchase than the average. This segment would index at 150%.
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P6
Index: +150%
224% better response
Index: +67%
Demographic Segmentation
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Let’s say there is another group of single males living in apartments and they are 33% less likely to purchase than the average. This segment would index at 67%.
Let’s say that a certain demographic is more likely to purchase than another. For example a household with income over $100,000 per year, own their own home and have children. Let’s say that they are 50% more likely to purchase than the average. This segment would index at 150%.
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P7
No segmentation (Base):Let’s say the total market size is 10,000,000. To reach these 10,000,000 at 75cents per piece costs $7.5M. Let’s say we sell a product for $275 each.If the average response rate is 1%, then it would cost $7.5M for 100,000 conversions. ROMI = $275 * 100,000 / $7.5M = 3.7
The Math
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Revenue (Base):$275 per unit* 100,000 units= $27,500,000
Costs$0.75 per piece* 10,000,000 units= $7,500,000
ROMI (Revenue ÷ Cost)$27,500,000$7,500,000 = 3.7
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P8
No Segmentation (Base):Let’s say the total market size is 10,000,000. To reach these 10,000,000 at 75cents per piece costs $7.5M. Let’s say we sell a product for $275 each.If the average response rate is 1%, then it would cost $7.5M for 100,000 conversions. ROMI = $275 * 100,000 / $7.5M = 3.7
Example 1If the size of the household group were 33% of the total or 3,300,000, then the cost to reach these would be $2.5M, with a conversion of 1.5% or 49,500. ROMI = $275 * 49,500 / $2.5M = 5.4
The Math
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Revenue (Base):$275 per unit* 100,000 units= $27,500,000
Costs$0.75 per piece* 10,000,000 units= $7,500,000
ROMI$27,500,000$7,500,000 = 3.7
Revenue (Ex.1):$275 per unit* 49,500 units= $13,612,500
Costs$0.75 per piece* 3,300,000 units= $2,500,000
ROMI$13,612,500$2,500,000 = 5.4
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P9
No Segmentation (Base):Let’s say the total market size is 10,000,000. To reach these 10,000,000 at 75cents per piece costs $7.5M. Let’s say we sell a product for $275 each.If the average response rate is 1%, then it would cost $7.5M for 100,000 conversions. ROMI = $275 * 100,000 / $7.5M = 3.7
Example 1If the size of the household group were 33% of the total or 3,300,000, then the cost to reach these would be $2.5M, with a conversion of 1.5% or 49,500. ROMI = $275 * 49,500 / $2.5M = 5.4
Example 2If the size of the solo apartment group were the other 67% of the total or 6,700,000, then the cost to reach these would be $5M, with a conversion of 0.67% or 44,890. ROMI = $275 * 44,890 / $5M = 2.5
The Math
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Revenue (Base):$275 per unit* 100,000 units= $27,500,000
Costs$0.75 per piece* 10,000,000 units= $7,500,000
ROMI$27,500,000$7,500,000 = 3.7
Revenue (Ex.1):$275 per unit* 49,500 units= $13,612,500
Costs$0.75 per piece* 3,300,000 units= $2,500,000
ROMI$13,612,500$2,500,000 = 5.4
Revenue (Ex.2):$275 per unit* 44,890 units= $12,344,750
Costs$0.75 per piece* 6,700,000 units= $5,000,000
ROMI$13,612,500$2,500,000 = 2.5
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P10
No Segmentation (Base):Let’s say the total market size is 10,000,000. To reach these 10,000,000 at 75cents per piece costs $7.5M. Let’s say we sell a product for $275 each.If the average response rate is 1%, then it would cost $7.5M for 100,000 conversions. ROMI = $275 * 100,000 / $7.5M = 3.7
Example 1If the size of the household group were 33% of the total or 3,300,000, then the cost to reach these would be $2.5M, with a conversion of 1.5% or 49,500. ROMI = $275 * 49,500 / $2.5M = 5.4
Example 2If the size of the solo apartment group were the other 67% of the total or 6,700,000, then the cost to reach these would be $5M, with a conversion of 0.67% or 44,890. ROMI = $275 * 44,890 / $5M = 2.5
The Math
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Revenue (Base):$275 per unit* 100,000 units= $27,500,000
Costs$0.75 per piece* 10,000,000 units= $7,500,000
ROMI$27,500,000$7,500,000 = 3.7
Revenue (Ex.1):$275 per unit* 49,500 units= $13,612,500
Costs$0.75 per piece* 3,300,000 units= $2,500,000
ROMI$13,612,500$2,500,000 = 5.4
Revenue (Ex.2):$275 per unit* 44,890 units= $12,344,750
Costs$0.75 per piece* 6,700,000 units= $5,000,000
ROMI$13,612,500$2,500,000 = 2.5
Targeting marketing investments away from underperforming segments and towards better performing segments can significantly improve marketing effectiveness
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P11
Index: +225%
10+ yrsHypothesis #1
But a sub-segment within the male apartment dwellers could be very lucrative
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P12
Index: +225%
Hypothesis #2
Index: +275%
Demographics and behavioral micro-segment
10+ yrsHypothesis #1
But a sub-segment within the male apartment dwellers could be very lucrative
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P13
Demographics and behavioral and mass media micro-segment
Hypothesis #3Index: +275%
325%
Further micro-segmentation
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P14
Demographics and behavioral and mass media micro-segment
Demographics and behavioral and mass media and seasonality micro-segment
Hypothesis #3Index: +275%
325%
Hypothesis #4
Index: +275%
325%
395%%
Further micro-segmentation
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P15
Hypothesis #1:Let’s say the total market size is 3,300,000. To reach these 3,300,000 at 75cents per piece costs $2.48M. Let’s say we sell a product for $275 each.If the average response rate is 2.25%, then it would cost $2.475M for 74,250 conversions. ROMI = $275 * 74,250 / $2.475M = 8.25
The Math
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Revenue Hypothesis 1:$275 per unit* 74,250 units= $20,418,750
Costs$0.75 per piece* 3,300,000 units= $2,475,000
ROMI (Revenue ÷ Cost)$20,418,750$2,475,000 = 8.25
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P16
Hypothesis #2If the size of the household group were 17.5% of the total or 1,750,000, then the cost to reach these would be $1.3M, with a conversion of 2.75% or 48,125. ROMI = $275 * 48,125 / $1.3M = 10.1
Revenue Hypothesis 2:$275 per unit* 48,125 units= $13,234,375
Costs$0.75 per piece* 1,750,000 units= $1,312,500
ROMI$13,234,375$1,312,500 = 10.1
The Math
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P17
The Math
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Hypothesis #2If the size of the household group were 17.5% of the total or 1,750,000, then the cost to reach these would be $1.3M, with a conversion of 2.75% or 48,125. ROMI = $275 * 48,125 / $1.3M = 10.1
Hypothesis #3If the size of the household group were 10% of the total or 1,000,000, then the cost to reach these would be $0.75M, with a conversion of 3.25% or 32,500. ROMI = $275 * 32,500 / $0.75M = 11.9
Revenue Hypothesis 2:$275 per unit* 48,125 units= $13,234,375
Costs$0.75 per piece* 1,750,000 units= $1,312,500
ROMI$13,234,375$1,312,500 = 10.1
Revenue Hypothesis 3:$275 per unit* 32,500 units= $8,937,500
Costs$0.75 per piece* 1,000,000 units= $750,000
ROMI$8,937,500$750,000 = 11.9
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P18
The Math
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Hypothesis #2If the size of the household group were 17.5% of the total or 1,750,000, then the cost to reach these would be $1.3M, with a conversion of 2.75% or 48,125. ROMI = $275 * 48,125 / $1.3M = 10.1
Hypothesis #3If the size of the household group were 10% of the total or 1,000,000, then the cost to reach these would be $0.75M, with a conversion of 3.25% or 32,500. ROMI = $275 * 32,500 / $0.75M = 11.9
Hypothesis #4If the size of the household group were 7.5% of the total or 75,000, then the cost to reach these would be $56,250, with a conversion of 3.95% or 2,963. ROMI = $275 * 2,963 / $56,250 = 14.5
Revenue Hypothesis 2:$275 per unit* 48,125 units= $13,234,375
Costs$0.75 per piece* 1,750,000 units= $1,312,500
ROMI$13,234,375$1,312,500 = 10.1
Revenue Hypothesis 3:$275 per unit* 32,500 units= $8,937,500
Costs$0.75 per piece* 1,000,000 units= $750,000
ROMI$8,937,500$750,000 = 11.9Revenue Hypothesis 4:
$275 per unit* 2,963 units= $814,825
Costs$0.75 per piece* 75,000 units= $56,250
ROMI$814,825$56,250 = 14.5
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P19
The Math
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Hypothesis #2If the size of the household group were 17.5% of the total or 1,750,000, then the cost to reach these would be $1.3M, with a conversion of 2.75% or 48,125. ROMI = $275 * 48,125 / $1.3M = 10.1
Hypothesis #3If the size of the household group were 10% of the total or 1,000,000, then the cost to reach these would be $0.75M, with a conversion of 3.25% or 32,500. ROMI = $275 * 32,500 / $0.75M = 11.9
Hypothesis #4If the size of the household group were 7.5% of the total or 75,000, then the cost to reach these would be $56,250, with a conversion of 3.95% or 2,963. ROMI = $275 * 2,963 / $56,250 = 14.5
Revenue Hypothesis 2:$275 per unit* 48,125 units= $13,234,375
Costs$0.75 per piece* 1,750,000 units= $1,312,500
ROMI$13,234,375$1,312,500 = 10.1
Revenue Hypothesis 3:$275 per unit* 32,500 units= $8,937,500
Costs$0.75 per piece* 1,000,000 units= $750,000
ROMI$8,937,500$750,000 = 11.9Revenue Hypothesis 4:
$275 per unit* 2,963 units= $814,825
Costs$0.75 per piece* 75,000 units= $56,250
ROMI$814,825$56,250 = 14.5
Targeting marketing investments away from underperforming segments and towards better performing segments can significantly improve marketing effectiveness
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P20
Facebook will now begin to offer this same capability for their fan pages and advertising.
This will yield a significantly higher targeting opportunity, improved marketing ROI and better response. There will be much less marketing wastage in Facebook
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The conclusion generally: the increase in marketing effectiveness is significant.
Based on the best hypotheses, the ‘budget’ can be spent much more effectively.
In this case we improved the ROMI from 5.4 to 14.3
There is however a cost to look alike modeling. The analytics and potentially now from Facebook, the cost of targeting these micro-segments will be higher than targeting the overall segments. The marketer simply has to weigh the incremental cost of look alike modeling against the incremental response and effectiveness
The marketer than tests/simulates different hypotheses against the data to determine best and most effective micro-targeting campaign investments. The best campaigns are chosen, best to worst until the budget is fully allocated.
Look-Alike Modeling Conclusion
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Guy R. PowellPres. ProRelevant
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Guy R. Powell
Thank you