ePlan Review 101

Project Team Presenters: Helen Duong | Brian Hyatt 2018

ePlan Review 101

GOAL #1: Provide you (our customers) with the information & resources you need to successfully complete your online permit application.

ePlan Review 101

OverviewWebsite Resources Portal Transactions Online Permitting Process

Website Portal Next Steps

GOAL #2: Drive customer engagement with seamless online experiences

4

https://building.arlingtonva.us

Building Arlington WebsiteFind ResourcesHow-To InstructionsBusiness ProcessRegulations &

RequirementsPermit FeesResource LibraryStaff Contacts

Website Portal Next Steps

5

Building Arlington Website

Website Portal Next Steps

6

Building Arlington Website

Website Portal Next Steps

7

https://archives.arlingtonva.us/planreview

ePlan Review Portal

Website Portal Next Steps

8

Portal Sign In

Website Portal Next Steps

STEP 1: APPLY

10

Starting A New Project

Website Portal Next Steps

11

Permit Types (Examples)

Website Portal Next Steps

Residential Addition Commercial Alteration Land Disturbing Activity

Work on an existing 3‐story or less single family home, duplex or townhome that extends or increases the floor area or height; including the addition of a new story or the expansion of habitable area into an attic or unoccupied space. 

Work on an existing building or structure other than a 3‐story or less single family home, duplex or townhome that does NOT include any new construction outside the building envelope NOR the conversion of unoccupied space into habitable area. 

Any site activities or actions that disturb 2,500 square feet or more of the land’s surface and exposes bare soil

Residential Garage(Attached or Detached)

Residential Pools Conversion of attic to

living space

Facade Repair Garage / Concrete Repair Roof Antennas Re‐Roofing Condominium Remodel

Check the websitebuilding.arlingtonva.us

12

Start A New Project

Website Portal Next Steps

13

Complete Permit Application

Website Portal Next Steps

14

Save or Add Project

Website Portal Next Steps

STEP 2: SUBMIT

16

Upload Documents

Website Portal Next Steps

17

Upload Documents

Website Portal Next Steps

18

Upload Documents

Website Portal Next Steps

19

Submit Project for Review

Website Portal Next Steps

20

Creating Permit Record

Confirming Application

Details

Express vs. Route

Through

Requesting Application

Changes

Initial Processing & Resubmission(s)

Website Portal Next Steps

21

Project Awaiting Deposit

Website Portal Next Steps

STEP 3: PAY

23

Online Payment

Website Portal Next Steps

24

Click to Pay Deposit

Website Portal Next Steps

25

Review & Initiate Payment

Website Portal Next Steps

26

Credit Card eCheckSubmit Payment

Website Portal Next Steps

27

Review & Finalize Payment

Website Portal Next Steps

28

Success Page

Website Portal Next Steps

29

Success Page Continued

Website Portal Next Steps

30

Email Notification to Payer & Submitter

Website Portal Next Steps

31

County Department Review

Website Portal Next Steps

32

Approved, Awaiting Payment

Website Portal Next Steps

33

Click to Pay Final Payment

Website Portal Next Steps

34

Review Info + Choose Payment Method

Website Portal Next Steps

35

Success Page

Website Portal Next Steps

36

Customer Search & Pay

Website Portal Next Steps

STEP 4: PRINT

38

Download Receipts, Permit, Placard

Website Portal Next Steps

39

Printing Approved Documents

Website Portal Next Steps

40

Download Receipts

Website Portal Next Steps

41

Download Permit Placard

Website Portal Next Steps

42

Download Permit

Website Portal Next Steps

43

Allow up to 1 Business Day

Download Approved Plan Set

Website Portal Next Steps

RETURN TO WEBSITE

https://building.arlingtonva.us

Next Steps

Start Your ProjectSchedule Onsite InspectionPrint Approved Plan Set

Website Portal Next Steps

Support

Website Portal Next Steps

https://building.arlingtonva.us

Thank you! Questions?

Project Team