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14th AnnuAl ConferenCe

Grand Hyatt San Antonio San Antonio, TexasMay 1-4, 2011

Encouraging ExcellenceInspire. Empower. Engage.

1000 Westgate Drive, Suite 252St. Paul, MN 55114

651.290.7490www.recognition.org

Annual Conference 2011on-SIte BooK

Grand Hyatt San AntonioSan Antonio, TexasMay 1-4, 2011

2011 Recognition Professionals International (RPI) 14th Annual ConferenceInspire. Empower. Engage.

Dear RPI Colleagues:

Welcome to the 2011 Recognition Professionals International (RPI) 14th Annual Conference! We are delighted that you have joined us for this vital forum focusing on recognition strategies which will inspire, empower and engage employees. Research continues to prove that employee recognition and satisfaction are critical components of an organization’s success, especially during these challenging times. Your attendance at this conference shows your personal commitment to this belief and your company’s dedication to their employees.

Throughout the conference, you will have the chance to connect with other recognition professionals to: share ideas, best practices, program ideas and even the challenges you’ve experienced. To get you started, we hope you will attend the new Networking 101 and Speed Networking events opening night. Over the next few days, you will hear from leading experts in the field of employee recognition and we urge you to take advantage of everything that the 14th Annual Conference offers!

A complete listing of the week’s events is included in your conference brochure. If you have any questions, don’t hesitate to ask any member of the Board of Directors, the Conference Committee, or our helpful staff. We promise you that the conference will offer you a world of new ideas and insights to make your employee recognition strategy a key driver in your organization’s success.

On behalf of the RPI Board of Directors, we appreciate your attendance and participation. If there is anything that we can do to ensure your conference experience is a pleasant and rewarding one, please let us know.

Sincerely,

Ryan Maddux Steve Richardson Ryan Maddux, CRP Steve Richardson, CRP Conference Chair Conference Co-Chair

Annual Conference 2011on-SIte BooK

Grand Hyatt San AntonioSan Antonio, TexasMay 1-4, 2011

tABle of ContentS

Vision/Mission ............................................................................ 1

Board of Directors...................................................................... 2

General Information ................................................................... 3

Agenda ...................................................................................... 4

Save the Date for 2012.............................................................. 5

Meeting Room Floor Plan .......................................................... 6

RPI Conference 2011 Sponsors ................................................ 7

Annual RPI Sponsors ................................................................ 8

Attendee List.............................................................................. 9

Note Pages .............................................................................. 13

CRP Information ...................................................................... 17

1

rPI’s Mission

MISSIon StAteMent

Recognition Professionals International’s mission is to enhance organizational performance through workforce recognition by:

Providing access to best practice standards, education, research and the exchange of ideas yCreating opportunities for our diverse membership to grow professionally yAdvocating recognition and engagement strategies as a means to promote organizational excellence y

RPI 14th Annual Conference 2011 | San Antonio, Texas2

2010-2011 Board of DirectorseXeCutIVe CoMMIttee

PreSIDent

Kevin CroninRideau Recognition Solutions959 Rupley Drive NEAtlanta, GA 30306Phone: 800-363-6464 ext. 419Fax: 800-667-5666Email: [email protected]

eXeCutIVe VICe PreSIDent

Sarah Wuertz, CRPArizona Department of Transportation206 S. 17th Ave. Mail Drop 171APhoenix, AZ 85007Phone: 602-712-7385Fax: 602-712-3158Email: [email protected]

treASurer

Mark Barbee, CRPMaritz Inc.1400 S. Highway Dr.Fenton, MO 63099Phone: 314-420-1412Fax: 636-827-5205Email: [email protected]

IMMeDIAte PASt PreSIDent

Lisa Massiello, CRPWachovia Corporation301 S. Tryon StreetCharlotte, NC 28202Phone: 704-796-3067Fax: 704-383-9676Email: [email protected]

SeCretArY

Jaime Palmby, CRPUniversity of Michigan Health SystemsUMHS Human Resources 2901 Hubbard, Suite 1500Ann Arbor, MI 48109Phone: 734-647-1896Fax: 734-647-0696Email: [email protected]

DIreCtor/PASt PreSIDent

Steve Richardson, CRPRBC Financial Group320 Front ST West 4th FLToronto, Ontario Canada M5V 3B6Phone: 416-974-7489Fax: 416-974-7704Email: [email protected]

DIreCtor

George Delta Esq.Gary & Regenhardt PLLC8500 Leesburg Pike, Suite 7000Vienna, VA 22182Phone: 703-848-7588Fax: 703-893-9276Email: [email protected]

DIreCtor

Brian DoddsThe Miller Company5004 Thompson TerraceColleyville, TX 76034Phone: 817-345-3923 Email: [email protected]

DIreCtor

Pete EricksonThe Motivation Show98 East Chicago AvenueWestmont, IL 60559Phone: 630-929-7900Email: [email protected]

DIreCtor

Carole Erken, CRPKaiser Permanente8250 Woodman Ave.Panorama City, CA 91402Phone: 818-375-3684Fax: 818-375-2497Email: [email protected]

DIreCtor

Robbie Floyd, CRPInspirus, LLC100 North Rupert StreetFort Worth, TX 76107Phone: 817-332-6765 Ext. 218Fax: 817-332-7930Email: [email protected]

DIreCtor

Ellen Hertel, CRPDIRECTV161 Inverness DriveEnglewood, CO 80112Phone: 303-712-5090Email: [email protected]

DIreCtor

Christophe Laval, CRPVPHR25 Boulevard du LyceeVanves, France 92170Phone: 33140959494Fax: 33146483009Email: [email protected]

DIreCtor

Melissa MinkowErrand Solutions67-38 108 Street, Suite A12Forest Hills, NY 11375Pone: 917-747-9229Email: [email protected]

DIreCtor

John O’BrienBI7630 Bush Lake Rd.Minneapolis, MN 55439Phone: 612-875-5054Fax: 952-844-4030Email: [email protected]

DIreCtor

Sherri Schafer, CRPSouthern California Edison2244 Walnut Grove AvenueRosemead, CA 91770Phone: 626-302-2832Email: [email protected]

DIreCtor

Beth SchelskeITAGroup4800 Westown ParkwayWest Des Moines, IA 50266Phone: 515-326-3470Email: [email protected]

DIreCtor

Michelle M. Smith, CPIM, CRPO.C. Tanner1016 Thornwood St.Glendale, CA 91206Phone: 626-483-6790Email: [email protected]

3

Annual Conference 2011GenerAl InforMAtIon

rPI’S 14th AnnuAl ConferenCe 2011 StAYS Green!RPI hopes to reduce our environmental footprint. This year RPI has committed to a reduce, reuse, recycle approach to planning and producing our conferences. At the close of the 2011 Conference, we would encourage our attendees to drop your badges into the marked recycle bin. We will then be able to reuse these at future conferences.

DreSSCasual dress is appropriate for all sessions. Sports clothes are perfect! Daytime temperatures average in the mid to upper 80°s, and evening temperatures will be cooler (mid to low 60°s) and you may need a light jacket or coat. Meeting rooms tend to be cool so you may want to bring a sweater to the sessions. Casual sports attire is also appropriate for the vast majority of area restaurants and nightspots.

CoCKtAIl reCePtIon AnD AuCtIon – tueSDAY, MAY 3rDEach year, through the generosity of our members and guests, we offer a varied selection of merchandise for the conference attendees to bid on. All proceeds from the auction are used to fund RPI’s educational programs.

AwArDS DInner—tueSDAY, MAY 3rDJoin us for an evening of dinner, conversation and celebration at RPI’s 14th Annual Awards event to celebrate RPI’s 2011 most prestigious awards.

Please note: Awards Dinner Suggested Attire- Business Casual to Business Dress is acceptable.

MAY I BrInG An unreGIStereD GueSt to the All AwArDS DInner?We will try to accommodate requests. However, we cannot guarantee availability for those wishing to register onsite. The onsite cost for the Tuesday night dinner is $95.00 per person.

SMoKInG PolICYSmoking is prohibited in all meeting and event rooms.

QueStIonSIf you have any questions during the conference, feel free to ask the staff at the RPI registration desk. It will be open during all conference events. Thank you!


8:30 - 9:00 a.m.

9:00 a.m. - 5:00 p.m.Travis A

8:30 - 9:00 a.m.

9:00 a.m. - 5:00 p.m.Travis A

12:00 - 5:30 p.m.

3:00 - 5:15 p.m.Travis C/D

5:00 - 5:30 p.m.Lone Star C

5:30 - 6:00 p.m.Lone Star A/B


7:15 - 9:00 p.m.

7:15 - 9:00 p.m.Lone Star C

7:30 - 8:30 a.m.Lone Star C

8:45 - 9:00 a.m.Lone Star A/B


10:15 - 10:30 a.m.Lone Star Pref A

10:30 - 11:30 a.m.Bowie B

Travis A/BTravis C/D

11:45 - 12:45 p.m.Lone Star C

1:00 - 2:00 p.m.

Bowie BTravis A/BTravis C/D

2:00 - 2:15 p.m.Lone Star Pref A



3:30 - 4:30 p.m.

Bowie BTravis A/B

Travis C/D


Evening




10:15 - 10:30 a.m.Lone Star Pref A

10:30 - 11:45 a.m.Lone Star A/B

12:00 p.m. - 1:00 p.m.Lone Star C

President’s Lunch and Annual Meeting

Concurrent Workshops

Corporate Social Responsibility• Transforming Culture with Recognition• Recognition Engagement: Give More. •

Get More.

Break/Beverages

Keynote Session: International Recognition Survey Results/OverviewChristophe Laval

Break/Beverages

Concurrent Workshops

How Full is Your Bucket?• Play to Win-Win: How Game • Dynamics can Revolutionize Your Employee Recognition Solution2012 Trends in Recognition•

Keynote Session: Motivating the MillennialsDr. Bob Nelson

Free Night: Done out on your own or join a group!

Breakfast and Morning Coffee Chat

Welcome/Housekeeping

Keynote Session: Experiencing Recognition, Hollywood StyleMary Taylor Dechambres

Break/Beverages

FORUM Session #1:Overview and Industry Research on Employee EnrichmentFinding Hidden Gold in Your Organization: Mining the Talent of Your People

Lunch and San Antonio Literacy Project Presentation

SAturDAY | APrIl 30

SunDAY | MAY 1

MonDAY | MAY 2

tueSDAY | MAY 3

Annual Conference 2011

AGenDA

Breakfast (for CRP only)

Pre-Conference EducationCRP II: Strategic Planning and Measurement

Breakfast (for CRP only)

Pre-Conference EducationCRP III: Recognition Management and Maintenance

Registration

Preconference Session: Networking 101How to Turn 3-Minute Conversations Into Long Term Relationships and Results

Newcomers Reception with Board

Opening Welcome

Keynote Session: The Authentic Buzz of Employee Engagement and Recognition: How to Think Differently Inside the HiveDavid Zinger

Book Signing - David Zinger

Networking Reception/Resource Provider Meet and GreetSponsored by: BI, Carlson Marketing, Maritz, The Miller Company, Rideau, Crystal D and Rymax

Breakfast

Welcome/Housekeeping

Keynote Session: REAL Recognition: What’s Love Got To Do With It?S. Max Brown

Break/Beverages

Concurrent WorkshopsWork/Life Balance• Alert! Alert! Read the Research• Realtime Recognition•

5

Annual Conference 2011

AGenDA

weDneSDAY | MAY 4




4:45 - 5:30 p.m.

5:30 - 7:00 p.m.Bowie B



9:00 - 11:00 a.m.Travis A/B

9:00 a.m. - 5:00 p.m.Travis C/D

FORUM Session #2:Roundtable Discussions and Large Group Report OutsFinding Hidden Gold in Your Organization: Mining the Talent of Your People

Break/Beverages

Keynote Session: Innovation and EngagementJohn Sweeney

Book Signing - John Sweeney

Cocktail Reception & Silent Auction

Dinner/Awards Gala/ReceptionSponsored by Crystal D

Breakfast and Networking

ROI Workshop - An additional benefit for all conference attendeesSuzanne Schell

Postconference EducationCRP IV - Applying Recognition Systems

Save the Date!rPI 2012 ConferenCe

Sunday, April 29 – Wednesday, May 2, 2012

Maritz World Headquarters 1375 No. Highway Drive

Fenton (St. Louis), MO 63099


Annual Conference 2011ConferenCe MAP

7

Conference 2011SPonSorS

Baudville5380 52nd St SEGrand Rapids, MI 49512

Recognition Management Institute53 Golfview DriveKingsville, Ontario, Canada N9Y 4E6

Crystal DSt. Paul, MN 55103

I Love Rewards190 Liberty Street W, Suite 100Toronto, ON M6K 3L5

Rideau Recognition Solutions473 DeslauriersMontreal, Quebec, Canada H4N 1W2

Royal Bank of CanadaMontreal, CA

Wells Fargo90 S 7th St N9305.083Minneapolis, MN 55402


BI7630 Bush Lake RoadMississauga, Ontario, Canada L4W 5K2John O’Brien952-844-4975

Carlson Marketing2845 Matheson BlvdMississauga, Ontario, Canada L4W 5K2Ian Citulsky905-214-8435

Maritz1400 S. Highway DriveFenton, MO 63099Mark Barbee636-827-1318

recognition Professionals InternationalAnnuAl SPonSor DIreCtorY

Wells Fargo90 S 7th St N9305.083Minneapolis, MN 55402Ryan Maddux, CRP612-667-3198

The Miller CompanyDallas/Ft. Worth, TXTom Miller817-498-6885

Rideau Recognition Solutions473 DeslauriersMontreal, Quebec, Canada H4N 1W2Peter Hart514-231-4278

Rymax Marketing Services19 Chaplin Road, Building BPine Brook, NJ 07058Dana LaSalvia973-582-3231

Crystal DSt. Paul, MN 55103Chuck Dahlgren651-290-0898

BronZe

SIlVer

PlAtInuM

9

Annual Conference 2011AttenDee lISt (by organization)

ABBOTT LABORATORIESGera Gapinski, CRP Abbott Park, IL 847-935-1853

ACHIEVE CONSULTING Rita Maehling, CRP Plymouth, MN 763-559-0050

AMERICAN EXPRESSRebecca Booth, M.B.A.New York, NY 10285(212) 640-6057

AMERIPRISE FINANCIALMary Sichak, CRPMinneapolis, MN 55474612-671-3777

AMTRAKCarolyn Stagger, CRP, PHRWashington, DC 20002202-906-3899

ANDERSON PERFORMANCE IMPROVEMENTLouise AndersonHastings, MN 55033(651) 480-8601

ARIZONA DEPARTMENT OF TRANSPORTATIONSarah Wuertz, CRPPhoenix, AZ 85007602-712-7385

BANK OF MONTREALLiliana Ranea-IrvineToranto, ON M4W3N5(416) 927-3611

BAUDVILLEKurt Carlson, CRPGrand Rapids, MI 49512800-728-0888

BAUDVILLEKim CarterGrand Rapids, MI 49512616-698-0889

BIMeghan Townsend Van SomerenEdina, MN 55439(952) 844-4610

BLUECROSS BLUESHIELD OF FLORIDAJudith EllisJacksonville, FL 32246904-905-2150

BUSINESS EXCELLENCESuzanne Schell, CRPOttawa, Ont K2P 0J1613-567-9402

CALPERSKatie HarmsSacramento, CA 95814(916) 795-9561

CAPITAL ONESandra MarshGlen Allen, VA 23060(804) 968-6630

CARGILL, INC.Vicki Hargrove, CRPWayzata, MN 55391952-742-5605

CARLSON MARKETING LTDMissy WalzPlymouth, MN 55362(763) 445-3209

CARLSON MARKETING LTDCandice Carneiro, CRPMississauga, On L4W 5K2(905) 214-8521

CARLSON MARKETING LTDIan Citulsky, CRPMississauga, On L4W 5K2905-214-8435

CARLSON MARKETING LTDSonya DavisMississauga, On L4W 5K2(905) 214-8516

CARLSON MARKETING LTDRichard MillerMississauga, On L4W 5K2905-214-8435

CARLSON MARKETING LTDColleen RousseauMississauga, On L4W 5K2(905) 214-8541

CARLSON MARKETING LTDJennifer TrantMississauga, On L4W 5K2905-214-8670

CENTRAL MICHIGAN UNIVERSITYMary Lou Morey, CRPMount Pleasant, MI 48859989-774-1605

CON-WAY FREIGHTPat JannauschAnn Arbor, MI 48108(734) 757-1627

CON-WAY INC.Karen ElkinsAnn Arbor, MI 48105(734) 757-1479

CON-WAY INC.Julie Tyler-BrownAnn Arbor, MI 48108(630) 870-3195

CRYSTAL DBridget Dahlgren, CRPSt. Paul, MN 55103-4401651-925-3424

DEE HANSFORD CONSULTINGDee Hansford, CRPSacramento, CA 95835916-419-9499

DEL PAPA DISTRIBUTING, CO.Janice HalliseyGalveston, TX 77554800-770-6046 x900

DIRECTVMr. Andy Bailey, CRPEnglewood, CO 80112303-356-4676

DIRECTVJennifer CarpenterEnglewood, CO 80112256-922-4079

DIRECTVLarysa FeytiMissoula, MT 59808(406) 327-1380

DIRECTVEric FranchoisHuntsville, AL 35806(256) 922-7194

DIRECTVLauren FrenchEnglewood, CO 80112304-528-0120

DIRECTVEllen Hertel, CRPEnglewood, CO 80112303-712-5090

DIRECTVKari Johnson, CRPEnglewood, CO 80112406-552-6866

DIRECTVSarah PartridgeEnglewood, CO 80112(303) 712-4701

DIRECTVSheri PhimmasoneBoise, ID 83713208-363-6166

As of April 21



DIRECTVMegan SalsburyEnglewood, CO 80112847-384-3909

DIRECTVDenise StringerEnglewood, CO 80112(208) 283-1903

DOLLAR THRIFTY AUTOMOTIVE GROUPParker StephensonTulsa, OK 74135(918) 669-3238

DOLLAR THRIFTY AUTOMOTIVE GROUPBarbara Ware, CRPTulsa, OK 74135918-669-2390

ERRAND SOLUTIONSMarsha McVickerChicago, IL 60661(312) 475-3800

ERRAND SOLUTIONSMelissa MinkowForest Hills, NY 11375

EXPERIAN CONSUMER DIRECTKaren AlbizuresAllen, TX 75013(972) 649-2630

FAIRLANE GROUPMichael KonikoffConcord, Ont L4K 4P9(905) 669-9194

GROUP HEALTH PERMANENTERosemary RyanSeatlle, WA 98109206-448-6042

HALIFAX REGIONAL MUNICIPALITYShauna MacKay, CRPHalifax, NS B3J 3A5(902) 490-6778

HARLAND CLARKELynda Andrews, CRPSan Antonio, TX 78249210-697-1222

HOAG HOSPITALTanya PappasNewport Beach, CA 92704(949) 764-5829

INNOVATION CREDIT UNIONJay CrockettNorth Battleford, SK S9A 2Y7(306) 446-9202

INSPIRUS, LLCMichael Cobb, CRPFort Worth, TX 76107(817) 332-6765

INSPIRUS, LLCRobert Floyd, CRPFort Worth, TX 76107(817) 332-6765

INSPIRUS, LLCKimberly Smithson-AbelFort Worth, TX 76107(817) 332-6765

ITAGROUPFred CastleWest Des Moines, IA 50266(310) 415-5682

ITAGROUPJulie JohnsonWest Des Moines, IA 50266(515) 326-3292

ITAGROUPJacalyn KerbeckWest Des Moines, IA 50266515-326-3400

ITAGROUPHolly ScardinoWest Des Moines, IA 50266(770) 378-4611

ITAGROUPBeth SchelskeWest Des Moines, IA 50266515-326-3470

KAISER PERMANENTECarole Erken, CRPPanorama City, CA 91402818-375-3684

LEVI STRAUSSJulie KricherSan Fransisco, CA 94111(415) 501-1262

MARITZMark Barbee, CRPFenton, MO 63026636-827-1318

MARITZKristina GlynnFenton, MO 63026(636) 827-4839

MARITZNicole HarrisCharlotte, NC 28078704-344-7462

MARITZJerry KleinFenton, MO 63026(636) 827-1402

MARITZMichelle Pokorny, CRPFenton, MO 63026636-827-2121

MCDOWELL INCENTIVES, INC.Kurt McDowellOklahoma City, OK 73156405-848-3193

MD ANDERSON CANCER CENTERJan AllisonHouston, TX 77021(713) 745-6479

MICHAEL C. FINA COMPANYJeffrey Fina, CRPNew York, NY 10017212-557-2500

MICHAEL C. FINA COMPANYEileen NolanNew York, NY 10017(415) 652-5220

MOTIVACTIONBeau BallinMinneapolis, MN 55446(763) 412-3234

MOTIVACTIONBarb Geiser, M.B.A.Minneapolis, MN 55446(763) 412-3094

MOTIVACTIONMatt RobbMinneapolis, MN 55446(763) 412-3270

MTM RECOGNITIONMike KetchersideOklahoma City, OK 73115(405) 609-6840

NELSON MOTIVATION, INC.Bob NelsonSan Diego, CA 92128858-673-0690

NORTHRUP GRUMMANRobbie DanielNewport News, VA 23607(228) 366-1646

NORTHRUP GRUMMANHope StallworthNewport News, VA 23607(228) 935-1547

As of April 21

11


O.C. TANNERMichelle M. Smith, CPIM, CRPGlendale, CA 91206-4812626-796-5544

OHIO STATE UNIVERSITY MEDICAL CENTERAmy Hurley, LSW, CRPColumbus, OH 43210614-293-9471

OHIO STATE UNIVERSITY MED. CTR.Sandra WinceColumbus, OH 43210614-293-5899

PIONEER HI-BRED INTERNATIONAL, INC.Michelle Hildreth, CCPJohnston, IA 50131(515) 535-4939

RBCJeffrey Parker, CRPRocky Mount, NC 27803252-454-4053

RECOGNITION MANAGEMENT INSTITUTEChristi Gibson, CRPSomonauk, IL 60552877-336-9601

RECOGNITION MANAGEMENT INSTITUTEMax S. Brown, CRPMontreal, QB H4N 1W2801-425-3118

RECOGNITION MANAGEMENT INSTITUTEIrene SaundersonMontreal, QB H4N 1W2

RECOGNITION MANAGEMENT INSTITUTERoy Saunderson, CRPMontreal, QB H4N 1W2877-336-9601

RIDEAU RECOGNITION SOLUTIONSKevin Cronin, CRPBothell, WA 98012(800) 363-6464

RIDEAU RECOGNITION SOLUTIONSGordon Green, CRPMontreal, QC H4N 1W2905-648-9873

RIDEAU RECOGNITION SOLUTIONSPeter Hart, CRPMontreal, QC H4N 1W2(514) 231-4278

RIDEAU RECOGNITION SOLUTIONSJennifer Lumba, CRPMontreal, QC H4N 1W2514-336-9200

RIDEAU RECOGNITION SOLUTIONSJohn Mills, CRPMontreal, QC H4N 1W2877-789-0449

RIDEAU RECOGNITION SOLUTIONSJay WhiteheadMontreal, QC H4N 1W2514-336-9200

ROYAL BANK OF CANADASteve Richardson, CRPToronto, ON M5V 3B6416-974-7489

RPIScott FranzmeierSt. Paul, MN 55114

RPIPaul HanscomSt. Paul, MN 55114

RYMAX MARKETING SERVICES, INC.Allyson KrichmanPine Brook, NJ 07058(973) 582-4066

RYMAX MARKETING SERVICES, INC.Sarah RohlfingPine Brook, NJ 07058(973) 582-3217

RYMAX MARKETING SERVICES, INC.Randy TothPine Brook, NJ 07058(973) 582-3217

SASKWATERMarie Alexander, CRPMoose Jaw, Sas S6H 1C8306-694-3916

SEA CONSULTINGNelson ScottEdmonton, Alb T6G 1J4(780) 433-1443

SPRINT NEXTELKathi KibbeWalnut Creek, CA 94595510-772-9160

STARS-STAFF TRAINING & RECOGNITIONBarbara Ruddy, CRPTempe, AZ 85284(480) 897-1131

SVM LPPaul KellyDes Plaines, IL 60018(314) 724-2273

TD AMERITRADEKimberly SaittaOmaha, NE 68154(402) 970-7906

TD CANADA TRUSTKarey Stanley, CRPToronto, ON M5H 1T1416-982-5550

TELUS COMMUNICATIONS, INC.David McPhailEdmonton, AB T5J 0N5(780) 493-6660

TELUS COMMUNICATIONS, INC.Sean SchoolingEdmonton, AB T5J 0N5(604) 838-8755

TELUS COMMUNICATIONS, INC.Andrew TurnerEdmonton, AB T5J 0N5(604) 697-8048

TERRYBERRYGreg Butterfield, CRP770-437-8188

THE BERMUDA HOSPITALS BOARDDean Parris, CRPHamilton, Ber HM DX(441) 239-1690

THE BOEING COMPANYNancy Kaiser, CRPKingston, WA 98346425-213-6662

THE BOEING COMPANYKim NolteSeattle, WA 98124(206) 662-6757

THE BOEING COMPANYRuth WeedaSeattle, WA 98124(342) 266-3403

THE BRAVE NEW WORKSHOPJohn SweeneyGrand Meadow, MN 55936

THE GEORGE WASHINGTON UNIVERSITYBrenda JonesWashington, DC 20052(202) 994-6551

THE MILLER COMPANYAndrew BarrigaColleyville, TX 76034817-345-3924

As of April 21



THE MILLER COMPANYBrian Dodds, CRPColleyville, TX 76034817-345-3923

THE MILLER COMPANYKathy HartzlerColleyville, TX 76034817-345-3924

THE MILLER COMPANYTom Miller, CRPColleyville, TX 76034817-498-6885

THE MILLER COMPANYBrian RheaColleyville, TX 76034(817) 498-3934

THE MOTIVATION SHOWPeter EricksonWestmont, IL 60559(630) 929-7900

THE NETWORKING GURUMichael HughesOttawa, ON K4A 1R6

THE PAMPERED CHEFHeather Storey, CRPToronto, Ont M5M 1T2(416) 617-0295

T-MOBILEMargaret BurtchBellevue, WA 98006(425) 383-6142

TRANSCANADA PIPELINES LIMITEDKathleen Frisz, CRPCalgary, Alb T2P 5H1(403) 920-7879

U.S. BANKStephanie HoffmanCharlotte, NC 28202(704) 335-2785

UMHS - CARDIOLOGYDonna McQuillenAnn Arbor, MI 48109-2435(734) 936-5598

UMHS - MCITBeth SpeerAnn Arbor, MI 48109-2435734-647-1896

UNIVERSITY OF FL/ OFFICE OF THE REGRhonda Brazil-JamesGainesville, FL 32611(352) 392-1374

UNIVERSITY OF FL/ OFFICE OF THE REGRob DoyleGainesville, FL 32611(352) 392-1374

UNIVERSITY OF FL/ OFFICE OF THE REGBryan HarperGainesville, FL 32611(352) 392-1361

UNIVERSITY OF FL/ OFFICE OF THE REGMilena JarvisGainesville, FL 32611(352) 392-1361

UNIVERSITY OF FL/ OFFICE OF THE REGTravis KingGainesville, FL 32611(352) 392-1361

UNIVERSITY OF FL/ OFFICE OF THE REGKendall KrogerGainesville, FL 32611(352) 392-1361

UNIVERSITY OF FL/ OFFICE OF THE REGJenisha ParchmentGainesville, FL 32611(352) 392-1361

UNIVERSITY OF FL/ OFFICE OF THE REGKristina PerezGainesville, FL 32611(352) 392-1374

UNIVERSITY OF FL/ OFFICE OF THE REGBetsy L. WorleyGainesville, FL 32611352-392-9163

UNIVERSITY OF FL/ OFFICE OF THE REGKathy ZembaGainesville, FL 32611(352) 392-1374

UNIVERSITY OF FLORIDAJoan JonesGAINESVILLE, FL 32611(352) 294-0958

UNIVERSITY OF MI HEALTH SYSTEMJim BeckerAnn Arbor, MI 48109-2435734-647-1896

UNIVERSITY OF MI HEALTH SYSTEMTammy KeyesAnn Arbor, MI 48109-2435734-647-1896

UNIVERSITY OF MI HEALTH SYSTEMJaime Palmby, CRPAnn Arbor, MI 48109-2435734-647-1896

UNIVERSITY OF MI HEALTH SYSTEMNancy MontangeAnn Arbor, MI 48109(734) 475-1080

VIBE SMG INC.Carl MacDonaldToronto, ONT M9C 5K6(416) 695-8423

VPHRChristophe Laval, CRPVanves, Fra 9217033140959494

WAARDERINGSMANAGEMENT.NLHans PoortvlietAalsmeer, AL 1431 LK31-6-50206297

WELLS FARGORyan Maddux, CRPMinneapolis, MN 55402612-667-3198

WELLS FARGOCheryl MillerPhoenix, AZ 85003(602) 378-4907

Mary DeChambres

Carol Engeland(425) 373-8401

Sandie Hodel-Runtz, CRPPark Ridge, IL 60068(847) 692-9851

Alisoun LambSeattle, WA 98124425-294-2824

Karen MyersSeattle, WA 98124425-717-4227

Sheri McCraw

Jolanda Poortvliet

David Zinger

As of April 21

13

Annual Conference 2011noteS

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CertIfIeD reCoGnItIon ProfeSSIonAl® BenefItS AnD oVerVIew

Recognition Professionals International® (RPI) developed the Certified Recognition Professional® (CRP) certification in response to employer needs and industry trends. A vital part of any professional’s growth and development is access to an educational environment rich in tested content. It is our goal to provide our members educational opportunities necessary to achieve the next level of excellence and expertise.

To earn a CRP designation, candidates will complete four courses and pass the required post-session exam. The RPI Certified Recognition Professional program sets the standard for assessment of an individual’s abilities and provides a means for Recognition Professionals to acquire needed skills and knowledge in order to excel.

Candidates enrolled in the RPI Certified Recognition Professional courses will experience sound adult learning principles to ensure transfer and retention of learning. Coursework is designed to convey the essence of the seven RPI Best Practice Standards® combined with practical applications – to provide a knowledge base for continual organizational improvement.

oVerAll CertIfICAtIon GoAlS InCluDe:

To raise the professional standards of those engaged in employee recognition yTo encourage continuing education for professional development yTo encourage self-development by offering guidelines for achievement in the employee recognition profession yTo identify and award special recognition to those persons who have demonstrated a comprehensive knowledge yof those principles and practices of employee recognition and also laws governing and affecting employee recognition

CourSe tItleS Are:

Structuring Recognition Systems for Success - CRP I (both online and instructor-led options) yStrategic Planning and Measurement - CRP II* yRecognition Management and Maintenance - CRP III* yApplying Recognition Systems - CRP IV* y

*Prerequisite course: Structuring Recognition Systems for Success

encouraging excellence - cdn.ymaws.com€¦ · email: [email protected] d rector michelle m....

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