encouraging effective use of tutoring supports! · paper review and live tutoring are less...
TRANSCRIPT
Encouraging Effective Use of Tutoring Supports!
Student Success Learning Strategist,Subject Tutoring
Mari Schuldt
Manager of Reference & Faculty Services,Library Tutoring
Kira Hall
Writing & Learning Specialist, Writing Tutoring
Millie Jones
3
SupportU is:
The student-facing, 24/7 online supports offered by the Student Success team
SupportU services align with, and complement, curriculum instruction
PAPER REVIEW (24-hr turnaround)
24/7 RESOURCES ON THE LIBRARY &
WRITING CENTER
WEBSITES
LIVE SUBJECT,
RESEARCH, & WRITING
TUTORINGLIBRARY
QUICK ANSWERS
PREMIUM GRAMMARLY
What?
Why?
Who?
How?
1. What tutoring is available?2. Does it work?3. What do students think?4. How can you encourage &
prepare students to use it?
What Tutoring is Available?
Tutoring is FREE to Ashford students!Tutoring is found right in Canvas!
Subject TutoringLibrary TutoringWriting Tutoring
Subject TutoringSubject-matter expertise from tutors, 24/7
Tutoring On Demand in 34 high-need courses (embedded Canvas links)
Faculty email nudges in 160 courses (Civitas Inspire for Faculty)
Available in a total of 194 courses
Tutoring On Demand
Look for the “Connect Now” button
On the course home page:
In the course navigation bar:
In each assignment and discussion:
Faculty Nudge
Look for the list of supported courses and Subject Tutoring Templates in the IFF Intervention Library
Library Tutoring Can Help With:Finding resources for students’ assignments
Evaluating search results and sources with students
Locating particular resources in the library
Troubleshooting library access issues
Any other library or research related question
Library Tutoring Access
Library home page:
Writing Tutoring
When to suggest Website Guides—to review writing & APA guides and examples
These are beneficial for essentially every student for any type of writing need. It’s a go-to resource for detailed information on any writing topic.
When to suggest Grammarly—to identify, understand, and avoid grammar, punctuation, and spelling errors
Grammarly is the best support for sentence-level errors, and it teaches grammar rather than just correcting it. Paper Review and Live Tutoring are less effective for grammar, punctuation, and spelling.
Writing Tutoring
When to suggest Live Writing Tutoring—to help with a specific focus, such as APA, thesis statements, quoting, etc.
This is where a student can get direct instruction on a particular writing issue. A tutor can review a writing sample & APA here.
When to suggest Paper Review—to get revision suggestions, focusing on organization and topic development.
Paper Review is less effective for grammar and APA formatting, focusing instead on global revision.
Does tutoring work?
Our studies reveal that using Any and All tutoring support leads to:
Higher pass rates
Lower fail rates
Higher persistence rates
Reach out to us to see the most current and detailed data we’ve collected on each tutoring support!
What do students think?
Subject tutoring student testimonials
“I sent an email to my professor regarding the question and then it came to my memory of
Tutor.com being available 24 hours a day. This is important for me as I work 3rd shift.”
Library tutoring student testimonials
“I was having issues with finding some good keywords and with the help of the library I was able to get the help to locate some keywords.”
Writing tutoring student testimonials
“I had a hard time citing something without an author. I completely forgot I could use the company that published the article. They reminded me! Thank you so much!”
Grammarly student testimonial
“It's so hard to remember the rules of grammar and writing after a twenty-year hiatus from school... However, I did learn about using Grammarly during that course, and the grades for my discussion posts improved significantly once I started using it to check my work before posting.”
How you can encourage
students to use tutoring!
1. Share outcomes of using tutoring Let students know how effective these supports can be! For example:
2. Collect & Post student testimonials
Reviews can be powerful! Share what fellow students have said about the tutoring available.
"I would be dropping my financial class without this support tool."–student referring to subject tutoring
“I was ready to not do this assignment. Or try to drop this class. But I think I might be able to get it done now.” –student referring to library tutoring
“I got a response in a very timely manner and with feedback that will help make my final draft stronger.” –student referring to writing tutoring
3. Set an auto-reply email Tutors supplement our instructors by being available 24/7. For example:
“Thank you for reaching out. I will respond as soon as possible. In the meantime, please remember you can use xxx (list the tutoring available and where to find it).”
*Canvas does not allow for auto-replies at this time. This is only available in Outlook.
4. Post a ready-made announcement
There are a number of HTML announcements already created for you about tutoring supports!
Library’s HTML Announcements
Writing Center’s HTML Announcements
Here is just one example:
5. Use the Civitas IFF nudge
Personalize it to let students know what areas they might focus on when working with a tutor.
Limit to just 1-2 areas at a time so the student does not get overwhelmed. Learning is incremental!
6. Create a checklist of recommendations for success
As an instructor, you know what it takes to be successful in your course. Create your own checklist of success strategies, and include the tutoring services. Be sure to answer questions for the student such as:• What is the service?• Why do I need it (as a learner)?• How does it benefit me (as a learner)?
How to prepare your students for
a tutoring session
What to Avoid
• Telling a student: “Get tutoring” or “Go to the Writing Center”
• Giving a student a laundry list of areas that need improvement
• Assuming a student knows what to ask a tutor for or how to ask a tutor for what they need
Give Students an Action Plan!
• Specifics of what a student could use help on
• 1-2 areas/topics/issues max– learning is incremental
• Language to use with tutor such as, “integrating research,” “developing keywords,” “testing for population mean”
• When possible, give a resource to the student to review first and then take questions with them to the tutor
Subject Tutoring Scenario
Instead of recommending “Excel tutoring”
TRY
“ask tutor for help with entering formulas/using functions/getting add-ins” etc.
Library Tutoring Scenarios
Is your student struggling with:
• Finding relevant resources?o Ask tutor to help develop keywords to get more relevant search
results
• Using appropriate sources?o Ask tutor how to limit to scholarly/peer reviewed sources
• Selecting recent sources?o Ask tutor how to change the date range
Writing Tutoring Scenarios
Instead of recommending “Get help from the Writing Center on avoiding plagiarism.”
TRY
“You have a few ideas that need to be cited. Review this resource.Also, include more of your own ideas. Review this resource.
If you still have questions, use the Live Writing Tutoring to ask a tutor when to cite information or how to add your own ideas.”
Mari SchuldtStudent Success Learning Strategist,
Subject Tutoring
Kira HallManager of Reference & Faculty Services,
Library Tutoring
Millie JonesWriting & Learning Specialist,
Writing Tutoring
Keep Going—We SupportU!