empowering citizens and local government with mobile data

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Empowering Citizens with Mobile Data Tim Willoughby Assistant Director LGMA

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Presentation to eCitizen II conference in Killarney, Co. Kerry, Ireland. Conference as part of a wider group looking at eCitizen. Presentation is taking a look at the future state of Government through a citizen lens

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Page 1: Empowering citizens and local government with mobile data

Empowering Citizens with Mobile Data

Tim WilloughbyAssistant Director

LGMA

Page 2: Empowering citizens and local government with mobile data

Social

Mobile

DATA

Cloud

4 Global Themes

All made possible by open Source…

Page 3: Empowering citizens and local government with mobile data

Social

Mobile

DATA

Cloud

4 Global Themes

All made possible by open Source…

Page 4: Empowering citizens and local government with mobile data

Social

Mobile

DATA

Cloud

DATA

4 Global Themes

All made possible by open Source…

Page 5: Empowering citizens and local government with mobile data

Your Application Here….

Page 6: Empowering citizens and local government with mobile data
Page 7: Empowering citizens and local government with mobile data

Social has overtaken mobile ….

Mobile Browsing has overtaken desktop…

Radical Change…

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Change…With or Without the Owners / Shareholders

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So far ICT has not fundamentally changed government

• 1990s: lCT expected to make government more transparent, efficient and user oriented

• 2005+: disillusion as bureaucracy still in existence

• Can Mobile / Data /Cloud Help?

Jane E. Fountain – Gov 1.0 – Just Replicating the Silos on the Internet

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Goverment dont always Understand What the people Want?

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What governments often Deliver

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Citizen Expectation Changed?

Social

Media

Mobi

le

Feeds

Web

Publicati

on

Integratio

n of Web

data sets

Mashup applications

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The More data we have… the less we (have time to) Understand it

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Page 16: Empowering citizens and local government with mobile data
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Local Government has lots of Data

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Government as a Platform?

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My Smart Device is…. Very smart

Source : Peter Cochrane

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It knows more about me than my partner…

Source : Peter Cochrane

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Its not the device people are after…

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… it’s all the things the device enables.

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Mobile Development Spend is rapidly overtaking PC Development Spend

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mobile apps – the new frontier of local government

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open source / open data / cloudthe fix your street model

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Social Enterprise

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BIG DATA?

Massive network of services: water, sewage, drains … Need to know asset location for planning and maintenance Many databases, varying accuracy and provenance Context

Ongoing street openings p.a. Safety!

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Typical Individual effort

many hours, one map

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OpenStreetMap, 2012

200,000 contributors, one map

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The Internet of Things Cars, Planes, Cameras,

Roads, Pipes, Public Cameras, Traffic Lights, Car Parks, Pharma and Farms – over 1 Trillion

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Smart CitiesGartner: “networked sensors in everything we own will form a new Web (the Internet of Things). But it will only be of value if the ‘terabyte torrent’ of data it generates could be collected, analysed and interpreted”

… and .. just because we can….

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Mass increase in new net devices

• Move to digital controls• Network standards– TCP/IP

communications–Wireless

communications

Wireless integration

35

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Sharing!

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Or Wizards

GIS is now Mainstream

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Fingal County CouncilOpen DataAppsApp Store…Ideas Bank

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Water Meters

• Read the Meter• View or Pay the Bill• Compare the Usage to the

Local or National Averages

• Look for areas of Savings

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My Water Usage

• Smart Metering• Change my practise

Page 41: Empowering citizens and local government with mobile data

Environment

• Advice and Tips on Money

• Energy• Recycling (locations of

Centres)• Refuse• Water• Energy Design

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Bring Banks App

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Parking

• Select County• Select Zone• Select Price willing to

pay?• Where is the Cheapest

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Tourism

• History• Old Maps• Business Interests• Tourist Sites

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Traffic

• Maps• Plan a Route• Feedback• GPS• Accidents• Salt• Weather alert

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Roadworks

• Link to System – Online Road Works Control (OLRWC)

• License for Road Opening

• Cost of Reinstatement (Local Authority Usage)

• License for any Street usage.

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Planning Applications

• View Applications• Get notified of Changes• Make Comments• Make a Submission• Notify Local Authority

of Issues?

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Check the Register

• Map the Polling Stations• Where is the Nearest• Map the Route• Check the Register

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Blue Flag Beaches

• Location• Nearest• Water Quality• History• Tides• Weather• Things to do…

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Sports

• What is available now• How do I get there• What if I have to Cancel• Pay for it now

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Parking

• Select County• Select Zone• Select Price willing to

pay?• Where is the Cheapest

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Tourism

• History• Old Maps• Business Interests• Tourist Sites

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QR Codes

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But all of these are static…..

But… would you cross the road based on 5 min old information

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Where next - Augmented Reality

Bring together Big Data, Visualisation, GIS, GPS - Bringing Cloud, Social, Data and Mobile together…

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What is Augmented Reality?

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Water Meter

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Water Meter

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Mobile Wars… Appstore and Market.. Future for government?

More TouchMore PlacesMore Actions

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Conclusions

• Change is constant• Cloud is the Future• Social is a Reality• Mobile is already taking over• Data has to keep up…