emergency atc checklist

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Controller Training in the Handling of Unusual Incidents HUM.ET1.ST12.3000-GUI-01 Edition : 1.0 Released Issue Page 25 E E M M E E R R G G E E N N C C Y Y ? ? n Make sure you understood the nature of emergency and acknowledge accordingly. c c k k n n o o w w l l e e d d g g e e e e p p a a r r a a t t e e n n f f o o r r m m i i l l e e n n c c e e u u p p p p o o r r t t i i m m e e S S A I S T Don’t forget to establish/maintain separation! Impose silence on your control frequency if necessary. Don’t disturb urgent cockpit actions by unnecessary transmissions! Inform your supervisor and other sectors/units concerned. Give maximum support to pilot and crew. Allow pilots sufficient time to work on their problem.

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Page 1: Emergency Atc Checklist

Controller Training in the Handling of Unusual Incidents HUM.ET1.ST12.3000-GUI-01

Edition : 1.0 Released Issue Page 25

EEMMEERRGGEENNCCYY??

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Make sure you understood thenature of emergency andacknowledge accordingly.

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Don’t forget to establish/maintainseparation!

Impose silence on your control frequency ifnecessary.

Don’t disturb urgent cockpit actions byunnecessary transmissions!

Inform your supervisor and othersectors/units concerned.

Give maximum support to pilot and crew.

Allow pilots sufficient time to work ontheir problem.

Page 2: Emergency Atc Checklist

HUM.ET1.ST12.3000-GUI-01 Controller Training in the Handling of Unusual Incidents

Page 28 Released Issue Edition : 1.0

Birdstrike

May result in: ¬ Broken Windshield / Canopy¬ Engine Failure (Multi-engine)¬ Engine Failure (Single Engine)¬ Hydraulic Problems¬ Precautionary Approach

> Expect

· Aborted take-off· Immediate return to aerodrome· Landing next suitable aerodrome· Restricted visibility

> Remember

· ASSIST· INFORM Supervisor· Is pilot able to control ACFT??· Allow long final if requested· Check RWY (if birdstrike after take-off)

> If necessary, inform pilot about

· Alternate aerodrome details as soon as possible:RWY in use, length, surface, elevation,ILS- and NAV-frequencies

A ‘Acknowledge - S ‘Separate - S ‘Silence - I ‘Inform - S ‘Support - T ‘Time

Page 3: Emergency Atc Checklist

Controller Training in the Handling of Unusual Incidents HUM.ET1.ST12.3000-GUI-01

Edition : 1.0 Released Issue Page 29

Bomb Warning

> Expect

· ACFT may stop climb

· Request for immediate level re-clearance

· Landing next suitable aerodrome??· ACFT early in landing configuration

- RWY in use, length, surface, elevation,ILS- and NAV-frequencies

> Remember

· ASSIST· INFORM Supervisor· Clear airspace in the immediate vicinity· Ask for flying time needed· Evacuation after landing??· Additional stairs required??· Clear runway according to local instructions,

e.g. ACFT at 20 mile final· Keep safety strip clear· Arrange parking away from buildings/other aircraft

> If needed, inform pilot about

· Aerodrome details as soon as possible

A ‘Acknowledge - S ‘Separate - S ‘Silence - I ‘Inform - S ‘Support - T ‘Time

Page 4: Emergency Atc Checklist

HUM.ET1.ST12.3000-GUI-01 Controller Training in the Handling of Unusual Incidents

Page 30 Released Issue Edition : 1.0

Brake Problems

> Expect

· Pilots request longest RWY· Overshooting RWY threshold at far end· Burst tyre· RWY blocked after landing

> Remember

· ASSIST· INFORM Supervisor· Inform pilot about RWY length / condition· Keep safety strip clear· Towing equipment on stand-by??· Technical staff required??

A ‘Acknowledge - S ‘Separate - S ‘Silence - I ‘Inform - S ‘Support - T ‘Time

Page 5: Emergency Atc Checklist

Controller Training in the Handling of Unusual Incidents HUM.ET1.ST12.3000-GUI-01

Edition : 1.0 Released Issue Page 31

Communication Failure VMCRadio Communication Failure

> Expect

· 7600 squawk

VMC- Continue flight in VMC- Landing at the nearest suitable aerodrome- Report termination of flight immediately to the

competent ATC unit· Airspace ‘D’ (CTR)

- VFR may enter if clearance is received

- IFR does not require a clearance· Airspace ‘C’

- ACFT outside ð no entry (regardless ofclearance)

- ACFT inside ð below FL 100:Continue according clearance,if unable leave on shortest route

ð at or above FL 100: leave onshortest route

> Remember

· ASSIST

· INFORM supervisor

· Failure of transmitter or receiver only??

· Possible relay by other stations??· Consider ACFT in radio failure when missing an expected

message within a period of 5 MIN.

A ‘Acknowledge – S ‘Separate - S ‘Silence - I ‘Inform - S ‘Support - T ‘Time

Page 6: Emergency Atc Checklist

HUM.ET1.ST12.3000-GUI-01 Controller Training in the Handling of Unusual Incidents

Page 32 Released Issue Edition : 1.0

Communication Failure IMCRadio Communication Failure

> Expect

IMC· Departure

- Maintain initial cleared level for 3 MIN beforecommencing climb to filed cruising level if initialcleared level is below Minimum En-route Altitude(MEA) pilot shall climb to this MEA

- If ACFT is on radar vector without limitation, the pilotshall return to the previously assigned route on theshortest possible way (current FPL)

· Arrival

- Proceed to IAF of dest. Aerodrome (current FPL)- Hold over IAF until EAT last confirmed; if not EAT

confirmed, hold for 5 MIN- Descend in the holding to initial approach altitude,

follow published instrument approach procedureand land, if possible, within 30 MIN aftercommencing descent

- Fly to alternate aerodrome if landing cannot beperformed (no procedure laid down)

> Remember· ASSIST· INFORM supervisor· Failure of transmitter or receiver only??· Possible relay by other stations??· Company freq. / SELCAL / 121.5 MHz / 243.0 MHz· Use radar hand-off to transfer control· Consider ACFT in radio failure when missing an

expected message within a period of 5 MIN

A ‘Acknowledge - S ‘Separate - S ‘Silence - I ‘Inform - S ‘Support - T ‘Time

Page 7: Emergency Atc Checklist

Controller Training in the Handling of Unusual Incidents HUM.ET1.ST12.3000-GUI-01

Edition : 1.0 Released Issue Page 33

Electrical ProblemsLoss of all generators (alternators) / battery power only

power supply reduced to emergency level

> Expect

· High stress level in the cockpit· NAV – failure, including compass· Transponder switched off (save energy)· Communication failure· Limited read backs· Level changes to maintain VMC· Manual gear extension

> Remember

· ASSIST· INFORM Supervisor· Inform landing aerodrome

> If needed, inform pilot about

· Next suitable aerodrome· Aerodrome details as soon as possible:

RWY in use, length, surface, elevation· Suitable vectors and position information· Save energy· Avoid IMC

A ‘Acknowledge - S ‘Separate - S ‘Silence - I ‘Inform - S ‘Support - T ‘Time

Page 8: Emergency Atc Checklist

HUM.ET1.ST12.3000-GUI-01 Controller Training in the Handling of Unusual Incidents

Page 34 Released Issue Edition : 1.0

Emergency Descent

> Expect

· Descent without warning· No emergency squawk· Turn off track· Poor R/T (oxygen mask)

> Remember

· ASSIST

· INFORM Supervisor

· Other traffic:- Avoiding action, traffic information- If necessary transmit an emergency broadcast

on ATC and FIS frequency

· After emergency descent, request intentions:

- Diversion??- Injuries??- ACFT damage??

· Consider ACFT to be still in an emergency situation.

> If needed, inform pilot about

· If possible revise heading,e.g. 15 to 45 degrees off track.

· Squawk 7700.

A ‘Acknowledge - S ‘Separate - S ‘Silence - I ‘Inform - S ‘Support - T ‘Time

Page 9: Emergency Atc Checklist

Controller Training in the Handling of Unusual Incidents HUM.ET1.ST12.3000-GUI-01

Edition : 1.0 Released Issue Page 35

Engine Failure – Multi-engine ACFT

May result in: Aborted Take-offPressurisation ProblemsFuel DumpingPrecautionary Approach

> Expect

· Heavy workload in the cockpit· Deviation from SID· Intermediate level off· Descent· Course deviation· Pressurisation problems

> Remember

· ASSIST· INFORM Supervisor· Inform landing aerodrome· Clear RWY according to local instructions,

e.g. at 20 mile final· Keep safety strip clear· Offer pilot extended final· Towing equipment on stand-by??· In case of emergency landing other than at an

aerodrome, record last known position and time!!

> If needed, inform pilot about

· Next suitable aerodrome· Aerodrome details as soon as possible:

RWY in use, length, surface, elevation,ILS- and NAV-frequencies

· WX information of landing aerodrome:wind, visibility, ceiling, QNH

A ‘Acknowledge – S ‘Separate - S ‘Silence - I ‘Inform - S ‘Support - T ‘Time

Page 10: Emergency Atc Checklist

HUM.ET1.ST12.3000-GUI-01 Controller Training in the Handling of Unusual Incidents

Page 36 Released Issue Edition : 1.0

Engine on Fire or APU on Fire

May result in: Aborted Take-offEngine failure (Multi-engine)Engine Failure (Single Engine)Smoke or Fire in the CockpitEmergency Landing

> Expect

· Heavy workload in the cockpit· Engine shutdown / fire extinguishing

ACFT on the Ground

· Hot brakes· Passenger evacuation· RWY blocked

ACFT in the Air

· Pressurisation problems· ACFT losing altitude· Landing next suitable aerodrome· Possible emergency landing (single engine ACFT)

> Remember

· ASSIST· INFORM Supervisor· Ask for dangerous goods· Ask for number of Persons On Board (POB)· Inform landing aerodrome· Clear RWY according to local instructions,

e.g. ACFT on 20 mile final· Keep safety strip clear· In case of emergency landing, record last known

position and time

A ‘Acknowledge - S ‘Separate - S ‘Silence - I ‘Inform - S ‘Support - T ‘Time

Page 11: Emergency Atc Checklist

Controller Training in the Handling of Unusual Incidents HUM.ET1.ST12.3000-GUI-01

Edition : 1.0 Released Issue Page 37

Engine on Fire or APU on Fire

> If needed, inform all pilots about

· Next suitable aerodrome

· Aerodrome details as soon as possible:RWY in use, length, surface, elevation

· WX information of landing aerodrome:wind, visibility, ceiling, QNH

· Observed fire and / or smoke

> If needed, inform private pilots about

· Check fuel selector (off??)· Check mixture (fuel cut off??)· Check fuel pump (off??)· Check cabin heating and venting (off??)

A ‘Acknowledge - S ‘Separate - S ‘Silence - I ‘Inform - S ‘Support - T ‘Time

Page 12: Emergency Atc Checklist

HUM.ET1.ST12.3000-GUI-01 Controller Training in the Handling of Unusual Incidents

Page 38 Released Issue Edition : 1.0

Fuel Dumping

> Expect

· Dumping without prior approval in case of engine failureafter take-off to reduce weight

· Possibly no R/T during fuel dumping

· Assignment of fuel dumping area:- comply with local instructions- avoid densely populated areas

> Remember

· ASSIST

· INFORM Supervisor

· If dumping at or below FL 150, general broadcast asstipulated in local instructions

· Separation (horizontal and vertical) according to localinstructions

· No dumping below locally-specified heights

· Airspace boundaries as well as upper / lower airspace

· Time needed??

· Amount and type of fuel??

A ‘Acknowledge - S ‘Separate - S ‘Silence - I ‘Inform - S ‘Support - T ‘Time

Page 13: Emergency Atc Checklist

Controller Training in the Handling of Unusual Incidents HUM.ET1.ST12.3000-GUI-01

Edition : 1.0 Released Issue Page 39

Fuel Problems - Critical Fuel Status

May result in: Engine Failure (Multi-engine)Engine Failure (Single Engine)Outside Landing

> Expect

· MAYDAY low on fuel emergency with imminent dangerto ACFT

· PAN PAN minimum fuel ACFT needs priority handling· Improper use of phraseology, verify actual fuel status!!

(low on ..., minimum ... or minimum diversion fuel)

> Remember

· ASSIST· INFORM Supervisor· Keep ACFT high (save fuel)· Avoid ATC-caused GO AROUND· Inform landing aerodrome· Ask for dangerous goods· Ask for number of Persons On Board (POB)· Clear RWY according to local instructions,

e.g. ACFT 20 miles on final· Keep safety strip clear· Towing equipment on stand-by??· In case of emergency landing, record

last known position and time!!

> If needed, inform pilot about

· Nearest suitable aerodrome· Aerodrome details as soon as possible:

RWY in use, length, surface, elevation,ILS- and NAV-frequencies

· WX information of landing aerodrome:wind, visibility, ceiling, QNH

A ‘Acknowledge - S ‘Separate - S ‘Silence - I ‘Inform - S ‘Support - T ‘Time

Page 14: Emergency Atc Checklist

HUM.ET1.ST12.3000-GUI-01 Controller Training in the Handling of Unusual Incidents

Page 40 Released Issue Edition : 1.0

Gear ProblemsUnsafe Indication / No Gear

May result in: need for external advice (engineering)

> Expect

· GO AROUND

· Low pass of tower for gear inspection byspecialist engineering personnel

· Manual gear extension

> If needed, inform pilot about

· ACFT configuration (having consulted withCompany if appropriate)

> Remember

· Inform WL!!

· Prepare for LOW PASS for visual inspection

· Weight reduction necessary (possible fuel dumping)

· Clear RWY according to local intersections,e.g. when ACFT 20 NM final

· Keep safety strip clear

· Towing equipment on stand-by??

A ‘Acknowledge - S ‘Separate - S ‘Silence - I ‘Inform - S ‘Support - T ‘Time

Page 15: Emergency Atc Checklist

Controller Training in the Handling of Unusual Incidents HUM.ET1.ST12.3000-GUI-01

Edition : 1.0 Released Issue Page 41

Unlawful Interference

> Expect

· Squawk 7500· Course / level deviations· R/T problems· No compliance with given instructions

> If needed, inform pilot about

· Check transponder setting‘confirm you are squawking assigned code’

· No reply here shall not be taken as an indicationthat the squawk was set by mistake

· Any information requested

> Remember

· ASSIST

· Inform Supervisor

· Do not initiate any further R/T referring tothe hijacking unless confirmed by the pilot

· Comply with pilot’s requests as far as possible

· Transmit pertinent information without expectinga reply

· Monitor all flight manoeuvres – give roomfor manoeuvre

· Collect any necessary information!!e.g. destination aerodrome, WX situation atdestination, routing, etc.

A ‘Acknowledge - S ‘Separate - S ‘Silence - I ‘Inform - S ‘Support - T ‘Time

Page 16: Emergency Atc Checklist

HUM.ET1.ST12.3000-GUI-01 Controller Training in the Handling of Unusual Incidents

Page 42 Released Issue Edition : 1.0

Hydraulic ProblemsComplete or partial failure of flight controls, gear

extension, brakes, flaps, nose wheel steering

May result in: Fuel DumpingGear ProblemsBrake ProblemsRelatively high-speedApproach and landing

> Expect

· Limited manoeuvrability· Limited flap setting· Limited bank angle· Manual gear extension, no retraction possible· Holding pattern for necessary checks· Extended final· Higher approach speed on final

(up to 220 Kt IAS on flapless approach)· Limited braking capability· Possible overrun

· RWY blocked after landing

> If needed, inform pilot about

· Next suitable aerodrome

· Aerodrome details as soon as possible:RWY in use (longest RWY), length, surface, elevation,ILS- and NAV-frequencies

· WX information of landing aerodrome:wind, crosswind component, visibility, ceiling, QNH

· Fire or smoke at brakes

A ‘Acknowledge - S ‘Separate - S ‘Silence - I ‘Inform - S ‘Support - T ‘Time

Page 17: Emergency Atc Checklist

Controller Training in the Handling of Unusual Incidents HUM.ET1.ST12.3000-GUI-01

Edition : 1.0 Released Issue Page 43

Hydraulic ProblemsComplete or partial failure of flight controls, gear

extension, brakes, flaps, nose wheel steering

> Remember

· ASSIST

· Inform supervisor

· Assign level blocks (at least two levels)

· Ask for dangerous goods

· Ask for Persons on Board (POB)

· Avoid ATC-caused GO AROUND

· Clear RWY according to local instructions,e.g. when ACFT 20 NM final

· Keep safety strip clear

· Towing equipment on stand-by??

A ‘Acknowledge - S ‘Separate - S ‘Silence - I ‘Inform - S ‘Support - T ‘Time

Page 18: Emergency Atc Checklist

HUM.ET1.ST12.3000-GUI-01 Controller Training in the Handling of Unusual Incidents

Page 44 Released Issue Edition : 1.0

Icing

> Expect

· Immediate change of level and/or heading· Limitation in rate of climb/descent· Higher speed

> Remember

· ASSIST· Inform Supervisor· Avoid holding· Enable continuous climb after departure· Keep safety strip clear· AIREP to other ACFT, other units and MET

> If needed, (generally for non-commercialoperators) inform pilot about

· Check anti-icing and de-icing systems (on??)

· Pilot heating

· Stall heating· Carburettor heating

· Prop heating

· Air frame anti-ice (jets)

· Alternate air supply

· Windshield heating

· Descent with higher power setting to increase bleed airsupply

· Higher approach/landing speed due to increase ofstalling speed

A ‘Acknowledge - S ‘Separate - S ‘Silence - I ‘Inform - S ‘Support - T ‘Time

Page 19: Emergency Atc Checklist

Controller Training in the Handling of Unusual Incidents HUM.ET1.ST12.3000-GUI-01

Edition : 1.0 Released Issue Page 45

Lightning Strike

May result in: Communication FailureElectrical ProblemsPrecautionary Approach

> Expect

· Pilot might be dazzled· Navigational problems

> Remember

· ASSIST· Inform supervisor· Is pilot able to control ACFT??

A ‘Acknowledge - S ‘Separate - S ‘Silence - I ‘Inform - S ‘Support - T ‘Time

Page 20: Emergency Atc Checklist

HUM.ET1.ST12.3000-GUI-01 Controller Training in the Handling of Unusual Incidents

Page 46 Released Issue Edition : 1.0

Low Oil Pressure

May result in: Engine Failure(Multi-engine)Engine Failure(Single Engine)Outside Landing

> Expect

· Immediate landing on nearest aerodrome (single engine)· Precautionary engine shutdown· Diversion to next suitable aerodrome· Request for opposite landing

> If needed, inform pilot about

· Nearest aerodrome

· Aerodrome details as soon as possible:RWY in use, length, surface, elevation,ILS- and NAV-frequencies

· WX information of landing aerodrome: wind, visibility, ceiling, QNH

> Remember

· ASSIST· Inform supervisor· Inform landing aerodrome· Maintain altitude as long as practicable· Clear RWY according to local instructions,

e.g. when ACFT 20 NM final· Keep safety strip clear· Ask for dangerous goods· Ask for number of Persons on Board (POB)

· In case of outside landing, record last known position and time!!

A ‘Acknowledge - S ‘Separate - S ‘Silence - I ‘Inform - S ‘Support - T ‘Time

Page 21: Emergency Atc Checklist

Controller Training in the Handling of Unusual Incidents HUM.ET1.ST12.3000-GUI-01

Edition : 1.0 Released Issue Page 47

Emergency, External, Landing

> Expect

· Loss of R/T shortly prior landing

> Remember

· ASSIST· Inform Supervisor

· Record last known position and time

· Use other airborne stations for relay (R/T) orobservation of landing area

> If needed, inform pilot about

· known obstacles· To check wind· To switch on ELT

A ‘Acknowledge - S ‘Separate - S ‘Silence - I ‘Inform - S ‘Support - T ‘Time

Page 22: Emergency Atc Checklist

HUM.ET1.ST12.3000-GUI-01 Controller Training in the Handling of Unusual Incidents

Page 48 Released Issue Edition : 1.0

Pressurisation Problems

May result in: Emergency Descent

> Expect

· ACFT will stop climb· Request for immediate descent· Emergency descent without warning· No emergency squawk· Turn off track· Poor R/T (oxygen mask)· Altitude

> Remember

· ASSIST· Inform Supervisor· Clear airspace directly beneath the aircraft

A ‘Acknowledge - S ‘Separate - S ‘Silence - I ‘Inform - S ‘Support - T ‘Time

Page 23: Emergency Atc Checklist

Controller Training in the Handling of Unusual Incidents HUM.ET1.ST12.3000-GUI-01

Edition : 1.0 Released Issue Page 49

Smoke or Fire in the CockpitSmoke or Fire in the Cabin

> Expect

· High stress level in the cockpit· Shortest high-speed vector to land – nearest

suitable aerodrome· Poor R/T (oxygen mask) or loss of R/T

Define appropriate communication failureprocedure in due time

· Passenger evacuation· RWY blocked

> Remember

· ASSIST· Inform Supervisor· Ask for dangerous goods· Ask for number of Persons On Board (POB)· Inform landing aerodrome· Clear RWY according to local instructions,

e.g. when ACFT 20 NM final· keep safety strip clear· APP-/ RWY lighting system 100%

> If needed, inform pilot about

· Track miles to touchdown of next suitable aerodrome

· Availability of automatic approach low visibility procedure· Aerodrome details as soon as possible:

RWY in use, length, surface, elevation, ILS- and NAV-frequencies

· WX information of landing aerodrome:wind, visibility, ceiling, QNH

A ‘Acknowledge - S ‘Separate - S ‘Silence - I ‘Inform - S ‘Support - T ‘Time

Page 24: Emergency Atc Checklist

HUM.ET1.ST12.3000-GUI-01 Controller Training in the Handling of Unusual Incidents

Page 50 Released Issue Edition : 1.0

Take-off AbortRejected Take-off

> Expect

· Overshooting RWY· Hot brakes· Burst tyre· Wheel fire· Passenger evacuation· RWY blocked or ACFT continues taxi· Go-around for approaching traffic

> Remember

· ASSIST· Inform Supervisor· Additional stairs required??· Technical staff required??· Towing equipment required??

> If needed, inform pilot about

· Detailed observation of smoke and/or fire

A ‘Acknowledge - S ‘Separate - S ‘Silence - I ‘Inform - S ‘Support - T ‘Time