efi eflow license manager 7-1 installation for metrix guide

eFlow License Manager Installation for Metrix Guide

eFlow License Manager 7.1 2020

2 l EFI eFlow License Manager 7.1 | Installation Guide

Copyright © 2014-2020 by Electronics for Imaging, Inc. All Rights Reserved.

EFI eFlow License Manager | Installation Guide

May 2020: Version 7.1

Document Version 1

This publication is protected by copyright, and all rights are reserved. No part of it may be reproduced or transmitted in any form or by any means for any purpose without express prior written consent from Electronics for Imaging, Inc. Information in this document is subject to change without notice and does not represent a commitment on the part of Electronics for Imaging, Inc.

Copy Consent

This publication may be used, copied, and stored for use with the Licensed Software (as defined in the License Agreement), subject to the following restrictions: (i) the publication may be used, copied, and stored solely for internal purposes to be used in conjunction with the Licensed Software; (ii) the publication may not be sold or otherwise distributed; and (iii) any and all copies of the publication that are used, reproduced, or distributed must contain the same legal, copyright and other proprietary notices that appear in the original publication.

Patents

This product may be covered by one or more of the following U.S. Patents: 4,716,978, 4,828,056, 4,917,488, 4,941,038, 5,109,241, 5,170,182, 5,212,546, 5,260,878, 5,276,490, 5,278,599, 5,335,040, 5,343,311, 5,398,107, 5,424,754, 5,442,429, 5,459,560, 5,467,446, 5,506,946, 5,517,334, 5,537,516, 5,543,940, 5,553,200, 5,563,689, 5,565,960, 5,583,623, 5,596,416, 5,615,314, 5,619,624, 5,625,712, 5,640,228, 5,666,436, 5,745,657, 5,760,913, 5,799,232, 5,818,645, 5,835,788, 5,859,711, 5,867,179, 5,940,186, 5,959,867, 5,970,174, 5,982,937, 5,995,724, 6,002,795, 6,025,922, 6,035,103, 6,041,200, 6,065,041, 6,112,665, 6,116,707, 6,122,407, 6,134,018, 6,141,120, 6,166,821, 6,173,286, 6,185,335, 6,201,614, 6,215,562, 6,219,155, 6,219,659, 6,222,641, 6,224,048, 6,225,974, 6,226,419, 6,238,105, 6,239,895, 6,256,108, 6,269,190, 6,271,937, 6,278,901, 6,279,009, 6,289,122, 6,292,270, 6,299,063, 6,310,697, 6,321,133, 6,327,047, 6,327,050, 6,327,052, 6,330,071, 6,330,363, 6,331,899, 6,340,975, 6,341,017, 6,341,018, 6,341,307, 6,347,256, 6,348,978, 6,356,359, 6,366,918, 6,369,895, 6,381,036, 6,400,443, 6,429,949, 6,449,393, 6,476,927, 6,490,696, 6,501,565, 6,519,053, 6,539,323, 6,543,871, 6,546,364, 6,549,294, 6,549,300, 6,550,991, 6,552,815, 6,559,958, 6,572,293, 6,590,676, 6,606,165, 6,633,396, 6,636,326, 6,643,317, 6,647,149, 6,657,741, 6,662,199, 6,678,068, 6,707,563, 6,741,262, 6,748,471, 6,753,845, 6,757,436, 6,757,440, 6,778,700, 6,781,596, 6,816,276, 6,825,943, 6,832,865, 6,836,342, RE33,973, RE36,947, D341,131, D406,117, D416,550, D417,864, D419,185, D426,206, D439,851, D444,793.

Trademarks

Auto-Count, BioVu, BioWare, ColorWise, Command WorkStation, Digital StoreFront, DocBuilder, DocBuilder Pro, DocStream, EBEAM, EDOX, the EFI logo, Electronics For Imaging, Fabrivu, Fiery, the Fiery logo, Inkware, Jetrion, MicroPress, OneFlow, PressVu, Printellect, PrinterSite, PrintFlow, PrintMe, PrintSmith Site, Prograph, RIP-While-Print, UltraVu and VUTEk are registered trademarks of Electronics for Imaging, Inc. in the U.S. and/or certain other countries. BESTColor is a registered trademark of Electronics for Imaging GmbH in the U.S.

The APPS logo, AutoCal, Balance, ColorPASS, Dynamic Wedge, EFI, Estimate, Fast-4, Fiery Driven, the Fiery Driven logo, Fiery Link, Fiery Prints, Fiery Spark, the Fiery Prints logo, FreeForm, Hagen, the Jetrion logo, Logic, Pace, Pecas, Pecas Vision, Printcafe, PrintSmith, Print to Win, PSI, PSI Flexo, Radius, Rastek, the Rastek logo, RIPChips, SendMe, Splash, Spot-On, UltraPress, UltraTex, UV Series 50, VisualCal, the VUTEk logo and WebTools are trademarks of Electronics for Imaging, Inc. in the U.S. and/or certain other countries. Best, the Best logo, Colorproof, Pecas, Pecas Vision, PhotoXposure, Remoteproof, Radius, and Screenproof are trademarks of Electronics for Imaging GmbH in the U.S. and/or certain other countries.

All other terms and product names may be trademarks or registered trademarks of their respective owners, and are hereby acknowledged.

Installation Guide | EFI eFlow License Manager 7.1 l 3

Table of Contents Introduction .................................................................................................................... 4

Contact Information ............................................................................................................................. 4 About this Guide .................................................................................................................................. 5 Additional Sources .............................................................................................................................. 5 Hardware and Software Requirements .............................................................................................. 5 About the eFlow License Manager ..................................................................................................... 5

Licensing Metrix ............................................................................................................................... 6 About Services ................................................................................................................................ 6

Installed Shortcuts ............................................................................................................................... 7

Installing Prerequisites ................................................................................................. 8 Required Connections ......................................................................................................................... 8

Installing eFlow License Manager ................................................................................ 9

Upgrading eFlow License Manager ............................................................................ 14

Licensing Components Using the License Manager ................................................ 15

Checking your License ................................................................................................ 17

Displaying your License Details ................................................................................. 18

Starting and Stopping the eFlow Service .................................................................. 19


Introduction EFI eFlow License Manager (LIM) is used for licensing EFI components. This is for components that don’t need the full capabilities of the main eFlow product.

Contact Information EFI Support

Web Site: https://customer.efi.com/support US Phone: 1.855.EFI.4HLP UK Phone: +44 (0) 800.783.2737 EU Phone: +49.2102.745.4500 (+ is your international access code {011 in US})

E-Mail: [email protected] Regular USA Service Desk hours are 8:00 am to 5:00 pm Eastern Standard Time, Monday – Friday.

Regular European Service Desk hours are 9:00 am to 5:15 pm Greenwich Mean Time (British Summer Time during summer), Monday – Friday.

Outside of these hours, you may leave a voice mail message and an on-call support representative will be paged. Response time is based on the severity of the issue.

Note For problems involving infrastructure (i.e., computers, networks, operating systems, backup software, printers, third-party software, etc.), contact the appropriate vendor. EFI cannot support these types of issues.

EFI Professional Services

US Phone: 651.365.5321 US Fax: 651.365.5334

US E-Mail: [email protected] Outside US E-Mail [email protected] EFI Professional Services can help you perform EFI software installations, upgrades, and updates. This group can also help you implement, customize, and optimize your EFI software plus offer a range of training options.


About this Guide The EFI eFlow License Manager Installation for Metrix Guide describes the following:

• How to install eFlow License Manager (LIM)

• How to license EFI components with the eFlow License Manager

Note Only EFI Metrix can be licensed using the eFlow License Manager.

Additional Sources For additional information, see the following guide:

Source Description

EFI eFlow Installation Guide This guide describes the following: • How to install eFlow • How to launch eFlow

Hardware and Software Requirements The following are hardware and software requirements needed for running eFlow:

eFlow Server

eFlow License Manger Software Version 6.1.0.1 or Higher Operating System Recommended:

• Windows Server 2012 R2 or above

• MacOS Sierra

Minimum: Windows 8 Desktop and Windows 10 Desktop Processor Minimum Dual Core CPU, Intel i3 or above Memory Minimum 256 MB free for eFlow LIM

Note Refer to operating system for memory requirements for the machine.

Hard Disk 10 GB free HDD (LIM occupy approximately 500 MB)

Note The exact version number of the eFlow LIM software is subject to change so the version number on screenshots in this guide may vary from the hardware and software requirements.

About the eFlow License Manager EFI eFlow License Manager (LIM) is used for licensing EFI components. This is for components that don’t need the full capabilities of the main eFlow product.

After you install the eFlow License Manager, you can then apply the license for your EFI component using a license key. The installation and licensing process requires an Internet connection.

Notes If you do not have an Internet connection on the machine where you are applying the license, you can request from EFI to use a license file instead.

If you need to transfer the license to a separate machine after it has already been applied, contact EFI support. If you need to transfer the eFlow License Manager to another server, contact EFI support as you will not be able to reactivate the license for Metrix using the same activation code.


Licensing Metrix Only EFI Metrix can be licensed using the eFlow License Manager.

Note You can install EFI License Manager on the same machine as the Metrix Automation Server.

About Services When eFlow License Manager is installed, the EFI eFlow Windows Service is installed. This service must be left running for your license to be active and validated.

You can view that the service is running directly from the eFlow Control Panel.

You can also view the service in the Services window.


Installed Shortcuts When you install eFlow License Manager, the following shortcut is placed on the desktop of the machine where it is installed.


Installing Prerequisites The following prerequisites need to be met before installation:

• Install eFlow License Manager on a 64-bit server.

• Obtain the eFlow License Manager installation file: EFI_eFlow_(build number)_Win_LIM.exe or EFI_eFlow_(build number)_Mac_LIM.zip. Contact your EFI representative for this.

• Close all open applications and save your data.

• Ensure you have an Internet connection.

Required Connections

The eFlow License Manager requires a connection to the following URLs based on which region the License Manager is being installed. It uses the default SSL port 443 for both the URLs:

• https://eflow-eu.myprintdesk.net - EU region

• https://eflow.myprintdesk.net – All other parts of the world.

Additionally, eFlow License Manager requires a connection to http://freegeoip.net/json, in order to execute region detection.

In case you have a firewall blocking your internet connection, you should allow the eFlow License Manager installation machine to make an outbound connection to the above URL (based on your region) over port 443 (Default SSL port).

WARNING After installing the eFlow License Manager and obtaining the license, eFlow License Manager needs to validate the license at least once every 5 days. If the internet connection is not there for more than 5 days, your license will stop working. If you encounter this situation, you need to connect the eFlow License Manager machine to internet and click on the Check License button on the eFlow Control Panel window. When you do this, the above URL (based on your region) checks the integrity and validity of the license. If valid, your license will start working within a few minutes. See the “Checking your License” section for detailed step-by-step instructions.

In case internal network communication is also blocked, you should open port 8081 for http traffic on the eFlow License Manager machine. This is only for internal traffic and does not need to be opened for external traffic.


Installing eFlow License Manager Follow these instructions to install eFlow License Manager.

To install eFlow LIM 1. Run the EFI eFlow LIM installer to start the eFlow License Manager installation. The InstallAnywhere

window opens. This prepares the installer to launch.

Note Ensure that you are running this installer as an administrator so that the installer has the authority to install eFlow License Manager’s system services. If not, click Cancel to close the installer then right-click on the EFI_eFlow_(build number)_Win.exe file and select Run as Administrator.

The InstallAnywhere window opens. This prepares the installer to launch.

The eFlow LIM Installer launches.

2. In the Introduction window, click Next.


3. In the Choose Install Folder window, accept the default location and click Next. The default is always C:\eFlow.

Note eFlow License Manager must always be installed to this C drive location otherwise the eFlow service and other scripts that run as part of eFlow will not work correctly.

4. In the EFI License Manager window, select the Install License Manager only (for Metrix Standalone) check box and click Next.

Note This installer is currently only applicable to EFI Metrix, which uses the License Manager and not the Messaging bus component of the EFI eFlow License Manager.


5. In the Installing License Manager only window, click OK.

6. In the Pre-Installation Summary window, review the contents and click Install to start the installation

process.


The following Installing eFlow window opens.

7. When the eFlow License Manager installation is complete, the Install Complete window opens. Click Done to complete the installation.


When you click Done:

• The following shortcut is placed on the desktop of the machine where it is installed.

• The following window opens where you can then license your EFI component. See “Licensing

Components Using the License Manager” for detailed instructions.


Upgrading eFlow License Manager To perform an upgrade

1. Quit the eFlow LIM Control Panel. Do NOT stop the eFlow service.

2. Install the new version of eFlow following the instructions in the Installing eFlow License Manager section with the License Manager code provided for your original install.


Licensing Components Using the License Manager EFI eFlow License Manager itself does not require a license to run; however, some EFI components can be centrally licensed using this method. In this release, you can only license EFI Metrix using the separate eFlow License Manager.

Prior to licensing your EFI component, you need the following:

• License key: Contact EFI support for this.

• Internet connection. See the “Installing Prerequisites” section for detailed information for the required port number that must be open when applying your license.

Notes If you do not have an Internet connection on the machine where you are applying the license, you can request from EFI to use a license file instead. If you need to transfer that license to a separate machine after it has already been applied, contact EFI support. If you need to transfer the eFlow License Manager to another server, contact EFI support as you will not be able to reactivate the license for Metrix using the same activation code.

To apply your license

1. Display the license key window by double-clicking on the EFI eFlow shortcut on your desktop. This window also automatically opens after the installation process.

2. Copy the license key number from EFI and click the Paste from clipboard link to paste it into the License Key field.

3. Enter your email address in the Contact Email field. This is used for any future communications about the license and EFI License Manager component.

4. Click OK. Central eFlow is contacted via the Internet to verify the license.


5. After the license key is verified, the system detects the region based on the external IP address on the machine. In the Region Detector window, click Yes to confirm.

The system processes the license.

The eFlow Control Panel window opens. If the license is verified successfully, the “License is Good”

message displays in the License Status section.

Note This process of verifying your license may take up to 10 minutes. If you license is still not verified, please contact EFI support.


Checking your License If you are not connected to Internet for more than five days on the machine where the license is applied, then you will need to connect to the Internet to verify your license. If the license is not verified, then the license will stop working. Follow the procedure below to verify your license if this scenario occurs.

To check your license

1. Display the eFlow Control Panel window by double-clicking on the EFI eFlow shortcut on your desktop.

2. The Message window opens. If your license is still valid, the message will indicate that the license check has completed successfully. Click OK.


Displaying your License Details If you want to view your license details, follow the procedure below. For example, you can view the following information:

• The name of the component that the product is licensed for

• License type

• Start date and end date: These dates are only valid for time bound licenses and indicate when a license will start and end. If your license is not time bound then ignore the values listed for these dates.

• Number of users

To show your license


2. In the eFlow Control Panel, click Show License.

The License Information window opens.

3. From the Select company or plant field, select the company/plant for which you want to view license details.


Starting and Stopping the eFlow Service When eFlow License Manager is installed, the EFI eFlow Windows Service is installed. This service must be left running for your license to be active and validated. However, if you did need to stop the EFI eFlow Windows Service for some reason, you can do that from the eFlow Control Panel window.

Note You can also stop the EFI eFlow Windows Service directly from the Services window.

To stop the eFlow Service


2. Click Stop.

To start the eFlow Service


2. Click Start.

efi eflow license manager 7-1 installation for metrix guide

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