effectively managing communications around the world · session 3.4 effectively managing...

8
SESSION 3.4 Effectively Managing Communications Around the World Presented by: Sheila Lyons, BNY Mellon Nglan Niat, Schlumberger Miriam Solomon, BNY Mellon

Upload: others

Post on 22-Aug-2020

3 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Effectively Managing Communications Around the World · SESSION 3.4 Effectively Managing Communications Around the World Presented by: Sheila Lyons, BNY Mellon Nglan Niat, Schlumberger

SESSION 3.4

Effectively Managing Communications Around the World

Presented by:

Sheila Lyons, BNY Mellon

Nglan Niat, Schlumberger

Miriam Solomon, BNY Mellon

Page 2: Effectively Managing Communications Around the World · SESSION 3.4 Effectively Managing Communications Around the World Presented by: Sheila Lyons, BNY Mellon Nglan Niat, Schlumberger

SESSION 3.4 Effectively Managing

Communications Around the World Presented by:

Sheila Lyons, BNY Mellon Nglan Niat, Schlumberger

Miriam Solomon, BNY Mellon

For Discussion

  Communication Considerations –  Regulatory –  Cultural Attitudes –  Communication Channels

  Schlumberger – Practical Applications –  Communications Structure –  Onboarding New Countries –  Specific Examples

Page 3: Effectively Managing Communications Around the World · SESSION 3.4 Effectively Managing Communications Around the World Presented by: Sheila Lyons, BNY Mellon Nglan Niat, Schlumberger

Communications Strategies

Who Target

What Message

How Medium

Regulatory Considerations

  Clearly lay out rules   Set expectations   Anticipate challenges

Page 4: Effectively Managing Communications Around the World · SESSION 3.4 Effectively Managing Communications Around the World Presented by: Sheila Lyons, BNY Mellon Nglan Niat, Schlumberger

Cultural Attitudes

  Views about compensation

  Attitudes towards investing and saving

  Financial planning acumen

Communications Channels

Page 5: Effectively Managing Communications Around the World · SESSION 3.4 Effectively Managing Communications Around the World Presented by: Sheila Lyons, BNY Mellon Nglan Niat, Schlumberger

Think Globally Act Locally

Expanding your Plan Globally

Page 6: Effectively Managing Communications Around the World · SESSION 3.4 Effectively Managing Communications Around the World Presented by: Sheila Lyons, BNY Mellon Nglan Niat, Schlumberger

Schlumberger – Practical Application

Communications Structure

  Orientation   Website   FAQs   Quarterly Webcasts

–  Managers –  Employees

Page 7: Effectively Managing Communications Around the World · SESSION 3.4 Effectively Managing Communications Around the World Presented by: Sheila Lyons, BNY Mellon Nglan Niat, Schlumberger

Central support

  New country communications –  DSPP coordinators and personnel training

  Refresher Webcasts   Communication Blitz

–  On-site programs –  Flexible approach to standardized

communications

Regional Examples

  Africa   Middle East

Page 8: Effectively Managing Communications Around the World · SESSION 3.4 Effectively Managing Communications Around the World Presented by: Sheila Lyons, BNY Mellon Nglan Niat, Schlumberger

Contacts

Sheila Lyons, VP Relationship Management BNY Mellon 213.553.9708 [email protected]

Nglan Niat, Discounted Stock Purchase Plan Manager Schlumberger 281.285.4940 [email protected]

Miriam Solomon, VP Marketing BNY Mellon 201.680.3450 [email protected]