effectively managing communications around the world · session 3.4 effectively managing...
TRANSCRIPT
SESSION 3.4
Effectively Managing Communications Around the World
Presented by:
Sheila Lyons, BNY Mellon
Nglan Niat, Schlumberger
Miriam Solomon, BNY Mellon
SESSION 3.4 Effectively Managing
Communications Around the World Presented by:
Sheila Lyons, BNY Mellon Nglan Niat, Schlumberger
Miriam Solomon, BNY Mellon
For Discussion
Communication Considerations – Regulatory – Cultural Attitudes – Communication Channels
Schlumberger – Practical Applications – Communications Structure – Onboarding New Countries – Specific Examples
Communications Strategies
Who Target
What Message
How Medium
Regulatory Considerations
Clearly lay out rules Set expectations Anticipate challenges
Cultural Attitudes
Views about compensation
Attitudes towards investing and saving
Financial planning acumen
Communications Channels
Think Globally Act Locally
Expanding your Plan Globally
Schlumberger – Practical Application
Communications Structure
Orientation Website FAQs Quarterly Webcasts
– Managers – Employees
Central support
New country communications – DSPP coordinators and personnel training
Refresher Webcasts Communication Blitz
– On-site programs – Flexible approach to standardized
communications
Regional Examples
Africa Middle East
Contacts
Sheila Lyons, VP Relationship Management BNY Mellon 213.553.9708 [email protected]
Nglan Niat, Discounted Stock Purchase Plan Manager Schlumberger 281.285.4940 [email protected]
Miriam Solomon, VP Marketing BNY Mellon 201.680.3450 [email protected]