effective habits of successful hr professionals · 2017. 11. 8. · anything by joe gerstandt...

1/25/2016

Shannon Drohoman, Compensation Connections LLC 1

Effective Habits of Successful HR Professionals

Shannon Drohman

Compensation Connections LLC

February 9, 2016

Shannon Drohman

• Principal, Compensation Connections LLC

• 20+ years in HR and compensation

• Instructor, University of Washington HR Certificate Program

• Board Member, Lake Washington HR Association

• CCP, SPHR, SHRM‐SCP, MS/HR

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Effective = producing a desired outcome

Habit = a regular practice

Effective habit = a regular practice that produces a desired outcome

Desired outcome = success as an HR professional

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Success.

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Develop your business acumen.

SHRM Survey

New initiative – cost and benefits (financial and/or morale)

Turnover – voluntary and involuntary by category

Engagement

Cost per hire

Annual compensation and benefits growth

Revenue (or expense) per employee


Know Your Numbers and Their Relevance

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National or Regional

Industry

Organization

Vision?Goals?Priorities?


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Executive presentation skills: Know the ‘why’ Know your audience Be concise Be persuasive


Resources:www.alanisbusinessacademy.comHR from the Outside In by Dave UlrichHR Executive onlineForbesFast CompanyHarvard Business ReviewAnything by Nancy Duarte (including TED Talk)Franklin Covey or Dale Carnegie courses


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Execute for results.


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Keep your

promises

Negotiate new due dates

Don’t over

commit


• You know how important it is for me to keep my promises…• I have competing priorities, help me to…• I could work on this next month…• I may not be the best person to help on this…• What if we ask Jane to help…

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Resources:Take Back Your Life by Sally McGhee4 Disciplines of Execution by Covey and McChesneyThe Happy Secret to Better Work, TED Talk by Shawn AchorWhy Work Doesn’t Happen at Work, TED Talk by Jason FriedSimplify Work, TED Talk by Yves Morieux


Demonstrate professional courage.

Courage is the lifeblood of leadership, innovation and entrepreneurship. In the absence of courage, these don’t exist.

Bill Treasurer, former US High Diving Team; author of Courage Goes to Work

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Take a risk…


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When did you have to do the right thing? How did it turn out?

Has there been a time when you wish you had taken a stand?


Resources:Courage Goes to Work by Bill TreasurerFind Your Courage (and other books) by Margie WarrellThe Good Ones by Bruce WeinsteinFostering Workplace Courage, SHRM


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Act like a consultant.

Develop strong relationships with your customers

• What are their goals? What do they need? What are their challenges?

• Be proactive (not an order‐taker)


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Why vs. What


Add value through:

•Subject matter expertise• Inspiring someone to take action•Being solution oriented•Facilitating discussions (or disputes)•Helping to create new processes•Providing a different perspective


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Resources:Flawless Consulting by Peter BlockHumble Inquiry by Edgar Scheinwww.liberatingstructures.comThe HR Value Proposition by Dave UlrichHelping by Edgar Schein


Be authentic.

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Be authentic.

Will the real you please stand up?

Transparency + Integrity = Your Reputation

Be authentic.

Honest Trusted Fair

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Be authentic.

Genuine Communication• Listen with empathy• Gain shared understanding• Give candid feedback

One of your client‐managers frequently speaks to you in an insulting tone that crosses the line between acceptable sarcasm and disrespect. How do you approach the conversation?

Be authentic.

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Resources:Anything by Brene Brown (including a TED Talk)Anything by Joe GerstandtFailure to Communicate by Holly WeeksCrucial Confrontations by Kerry PattersonDare to Disagree, TED Talk by Margaret Heffernan

Be authentic.

Build resilience.

Man never made any material as resilient as the

human spirit.

Bernard Williams, Philosopher

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Build resilience.

Self‐care checklist. Do you:

Sleep 7‐9 hours a night Eat healthy foods Take mental breaks during the day Eat lunch at your desk once a week or less Exercise 3 times a week, sometimes outside Go on vacation and not check email Stay connected with friends and family

Build resilience.

3 Positive 1 Negativeto

Barbara Fredrickson, PhD; Positivity

Practice Optimism

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Build resilience.

Keep your perspective.

Avoid seeing a problem as permanent or unsolvable

Challenge your self‐talk

Start a 30‐day gratitude journal

Build resilience.

When sheepherders have a sense of humor at work.

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Resources:Your Resilience GPS by Eileen McDarghThe Happiness Advantage by Shawn AchorAre You Fully Charged? by Tom RathAuthentic Happiness by Martin SeligmanPositivity by Barbara FredricksonThe Resiliency Advantage by Al Siebert

Build resilience.

Reach your potential.

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Explore!

What gives you energy?

What fascinates you?

What are your strengths?

What are your core values?

What (or who) inspires you?

When did you last experience a feeling of fulfillment? What were you doing?

Do your core values align with your work and your life?


Find a mentor

Take a class

Attend conferences

HR certification

Informational interviews

Read blogs and books

Watch TED Talks

Build a network

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Living up to our full potential is… giving it our all, wholeheartedly, with all we’ve got. Saying, I’m being the best me I can be,

right here, right now.

An Bourmanne

Resources:Start with Why by Simon Sinek (TED Talk, too)Find Your Passion by Henri JuntillaStrengthsfinder 2.0 by Tom Rath8 Secrets of Success, TED Talk by Richard St. JohnWhy We Do What We Do, TED Talk by Tony RobbinsSuccess is a Continuous Journey, TED Talk by Richard St. John


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Questions?

Shannon DrohmanPrincipal at Compensation Connectionswww.compensationconnections.com

206‐946‐8056

effective habits of successful hr professionals · 2017. 11. 8. · anything by joe gerstandt...

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