ecommerce expo: how to win the zero moment of truth - stephen kenwright

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How to win the Zero Moment of Truth Stephen Kenwright, Head of Search @stekenwright

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Winning the Zero Moment of Truth is the only organic search strategy that exists in 2014. The accepted advertising model of Stimulus to Shelf – you buying an ad to a customer buying your product – now relies on pay-per-click advertising…unless you do the work in between. If you want to ignore the Zero Moment of Truth – the research phase of the journey to purchase – you need the Cheat Sheet that Adwords provides. But users will research, and your competitors are undercutting you. This talk explores how content strategy is not only essential to rank naturally, but will increase conversions from paid search too.

TRANSCRIPT

Page 1: eCommerce Expo: How to Win the Zero Moment of Truth - Stephen Kenwright

How to win the Zero Moment of Truth

Stephen Kenwright, Head of Search@stekenwright

Page 2: eCommerce Expo: How to Win the Zero Moment of Truth - Stephen Kenwright

http://b3.io/FirstMoment

@stekenwright

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@stekenwright

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http://b3.io/ZeroMoment

@stekenwright

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@stekenwright

Page 6: eCommerce Expo: How to Win the Zero Moment of Truth - Stephen Kenwright

@stekenwright

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@stekenwright

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@stekenwright

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@stekenwright

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Source: Nielsen

@stekenwright

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@stekenwright

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These aren’t the sites you’re looking for

@stekenwright

Page 13: eCommerce Expo: How to Win the Zero Moment of Truth - Stephen Kenwright

The current

CITATIONS

BUILD

CONVERSATIONS

NEWS

Popularity

LINKS

Authority Relevance

Freshness

is listening to…

DESIGN

CONTENT

PLATFORM

Engagement

UX

StructureQuality

@stekenwright

Page 14: eCommerce Expo: How to Win the Zero Moment of Truth - Stephen Kenwright

http://b3.io/PopularityVsAuthority

@stekenwright

Page 15: eCommerce Expo: How to Win the Zero Moment of Truth - Stephen Kenwright

Build Links ?

Profit

@stekenwright

Page 16: eCommerce Expo: How to Win the Zero Moment of Truth - Stephen Kenwright

What is the most important factor in the design of a website?

The website makes it easy for me to find what I want

The website offers a cutting edge interactive experience

The website has a beautiful appearance

Other

@stekenwright

Page 17: eCommerce Expo: How to Win the Zero Moment of Truth - Stephen Kenwright

silverbackapp.com

@stekenwright

Page 18: eCommerce Expo: How to Win the Zero Moment of Truth - Stephen Kenwright

Content

Content

Content

@stekenwright

Page 19: eCommerce Expo: How to Win the Zero Moment of Truth - Stephen Kenwright

+2,800%TRAFFIC

INCREASE

@stekenwright

Page 20: eCommerce Expo: How to Win the Zero Moment of Truth - Stephen Kenwright

@stekenwright

Page 21: eCommerce Expo: How to Win the Zero Moment of Truth - Stephen Kenwright

Manual Action/Panda

Manual Action Revoked

Content Strategy

No Link Building

@stekenwright

Page 22: eCommerce Expo: How to Win the Zero Moment of Truth - Stephen Kenwright

@stekenwright

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@stekenwright

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@stekenwright

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@stekenwright

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@stekenwright

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@stekenwright

Thank you!Get in touch: [email protected]

@stekenwright