Download - Intro to pss
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Introduction to !Product Service Systems
and are they more sustainable?
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Virtually every product today has a service component to it. The old dichotomy between product and service has been replaced by a service-product continuum. Many products are being transformed into services.
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what is it? What do you buy ?
1. services with the product 1. product related (i.e. financial) 2. advice, consultancy
2. use of the product 1. leasing 2. renting 3. pooling
3. result delivered by the product 1. activity outsourcing 2. functional result 3. ‘pay per unit’
Arnold Tukker, Ursula Tischner
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can it cut carbon? #YES WE CAN !
#BUT...IT CAN ALSO B
E WORSE !
#IT’S ALL IN THE DESIGN !
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can it close the loop?
• Design a business model where products and materials circle around in closed loops.
• If there’s no legal take back obligation, there must be a good ‘business reason why’ for it.
• This reason is NOT PRIMARILY sustainability • So, stay focused on the primary objectives:
#CONSUMER BENEFIT
#BUSINESS STRATEGIC BENEFIT
#YES WE CAN !
#IT’S ALL IN THE DESIGN !