Download - FULL FEATURE LIST
SOCIAL MEDIA MANAGEMENT FOR
ENTERPRISE. Listen & engage. Publish & measure. All from a unified platform.
LISTEN. We think broad listening is the first step to successful social media management. Throw in custom filters, millions of data sources, and unlimited projects and you’ll have all the insights you need to develop engagement strategies for your brand.
FULL FEATURES• +4.8 million data sources
• Custom filters
• Project overview
• Live streams
• Language Filter
• Advanced query builder
• Report generator
• Interactive graphs
• Trending topics
• Demographics
• Top mentions
• Recent Mentions
• Advanced Twitter filters (Country, Klout
Score, Followers, Username, Location)
• Campaign tracking
• Monitor the competition
• Access levels
• Data source selector
• Project overview page
• Project titles
• Unlimited project topics
• Auto save
• Audit trail of edits
• Boolean parameters
ENGAGE. We understand that alert social media management requires a superhuman effort. With Engage we’ve made it possible to sustain high-volume interactions with customers without skimping on moderation or interrupting existing workflows.
FULL FEATURESMessage feed
Smart assign
Replies & messages
Custom templates
Priority inbox
Sentiment
Spam detection
Influencer scorecards
Audit trail
Zendesk ticket support
Team notes
Reply from different twitter
channels
Comment
View dark posts
Deep filter possibilities
Google Translator connection
Like and favorite
Send replies
Deep search
Saved search
Real-time activity viewer
Email notifications (opt-in)
Multiple user roles
Bulk action
Mark as read or unread
Manage direct messages
Assignment queue
Delete messages
Ban users
PUBLISH. We support content creators and we’ve made publishing from Falcon more powerful than ever before. With our editorial calendar to map workflows and content pool to distribute assets, your team will develop into savvy content producers.
FULL FEATURES• Editorial Calendar
• Content Pool
• Content Preview
• Application Builder
• URL shortener
• Tracking parameter
• Translation workflow
• Internal notes & comments
• Album publishing for Facebook
• Mobile app for publishing on the go
• Aviary photo editor
• Apply multiple tags
• Publish to multiple networks
• Post / Tweet scheduling
• Mobile compatibility
• Target by location / language
• Publish from cloud storage
• Approval queue
• Create drafts
• Newsfeed targeting
• User roles
• Granular filtering (network, channel,
type, performance & status)
• Auto save
• Multichannel publishing
MEASURE. We want to help employees make strategic, data-driven decisions based on social KPIs. With unlimited reports and cross-networks analytics, teams can access the data they need to influence activity and achieve business goals.
FULL FEATURESUnlimited reports
Cross-network analytics
Content performance
Competitor benchmarks
Custom templates
Top influencer report
Template reports
Cloning reports
Edit reports
Engagement indicators
Realtime reach tracking
New likes/unlikes
Custom modules
Real-time campaign reach
Custom graphics
User activity overview
Owned, earned & paid performance
Export reports
Team performance
Response time
Historical data
MANAGE. We help customers apply permissions and various governance settings to effectively manage communications. This is an important step towards a transparent culture where employees are encouraged to participate.
FULL FEATURESHome screen
Audit trail
Permission levels
Admin approval
Send for approval & assign
Engagement overview
Zendesk integration
Awaiting approval queue
Prioritize tasks
User cards
Response rate
User geo-fencing
Metrics overview
User roles
Deep search
Email alerts
HTTPS secure
Set user expiry date
Channel-level permissions
In-product notifications
Internal notes/feedback
BUILD. We want you to develop the best possible community on Facebook, and our applications are designed to help. With a gallery of templates, you can create, launch, and manage your campaigns or contests in minutes.
FULL FEATURES+35 prebuilt apps
Drag & Drop editor
Conversion tracking
Mobile-ready link
Duplicate designs
In-app analytics
Privacy policy, custom T&Cs,
database opt-ins
YouTube integration
Share options
User-generated content
(crowdsourcing content)
Google analytics tracking
Google maps integration
Expiration page
Schedule expiration
Display web content on Facebook via
Iframes
Open content app (HTML)
Integrate Facebook apps on your
website
Instagram query app
Application preview
Vimeo integration
CONNECT. Connect is a new section of the Falcon platform that allows visitors to a website to sign in using Facebook. The information collected from these profiles, along with activity on site, can provide insights about customer segments and various engagement strategies — valuable data that can be tracked and visualized within the Falcon platform.
INSPIRE. Inspire gives employees the ability to share branded content to popular social networks — boosting engagement and helping to extend the reach of paid, owned, and earned media.
Available on the
@falconsocial falconsocial.com [email protected]