Download - Delight 2015 | Connection Is Everything
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Connection is everything.
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Digital represents a new mode of engagement.
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VUI + NLG = WTF?
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Change agent, change thyself.
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It’s not about making websites or apps, it’s about
putting the brand in the hands of your customers.
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What would you say you do here?
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1 Website: 30 Things
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1 Website: 30 Things
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Design is the act, not the artifact.
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Order & meaning in an age of connection.
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Purpose Bridge Story
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Purpose
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Three Keys
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Bridge
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Customer Journey
Brand Promise
X
Y
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Story
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AuthorNarratorCharacter
Reader
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AuthorNarratorCharacter
Reader
Storyteller
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It’s not brand, technology, or channels but the ability
to connect them in new ways that creates value.
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Digital is important butconnection is everything.