Transcript
Page 1: DecisionWise Webinar: Employee Engagement Survey Best Practices

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

Employee Engagement Survey Best Practices

Charles Rogel Dir, Business Development

Kristin Chapman Dir, Client Services

Page 2: DecisionWise Webinar: Employee Engagement Survey Best Practices

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

Three common mistakes

Fail to measure.

Fail to plan.

Fail to act.

Page 3: DecisionWise Webinar: Employee Engagement Survey Best Practices

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

PREPARE Phase 1:

Page 4: DecisionWise Webinar: Employee Engagement Survey Best Practices

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

Satisfaction

Engagement

Hearts, Hands, & Minds

Contractual

Transfo

rmatio

nal

Transactio

nal

Meaning Autonomy Growth Impact Connection

DecisionWise Model

Page 5: DecisionWise Webinar: Employee Engagement Survey Best Practices

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

Use a valid survey tool.

Page 6: DecisionWise Webinar: Employee Engagement Survey Best Practices

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

Determine length and format.

Page 7: DecisionWise Webinar: Employee Engagement Survey Best Practices

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

Limit open-ended questions.

Page 8: DecisionWise Webinar: Employee Engagement Survey Best Practices

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

Consider demographic questions.

Page 9: DecisionWise Webinar: Employee Engagement Survey Best Practices

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

Set anchor questions.

Page 10: DecisionWise Webinar: Employee Engagement Survey Best Practices

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Webinar: Employee Engagement Survey Best Practices

Don’t ask what you don’t want to know.

Page 11: DecisionWise Webinar: Employee Engagement Survey Best Practices

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Webinar: Employee Engagement Survey Best Practices

ADMINISTER Phase 2:

Page 12: DecisionWise Webinar: Employee Engagement Survey Best Practices

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Webinar: Employee Engagement Survey Best Practices

Communicate on all organizational levels.

Page 13: DecisionWise Webinar: Employee Engagement Survey Best Practices

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Webinar: Employee Engagement Survey Best Practices

Think through the logistics.

Page 14: DecisionWise Webinar: Employee Engagement Survey Best Practices

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Webinar: Employee Engagement Survey Best Practices

Offer incentives; make it fun.

Page 15: DecisionWise Webinar: Employee Engagement Survey Best Practices

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

Target reminders.

Page 16: DecisionWise Webinar: Employee Engagement Survey Best Practices

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Webinar: Employee Engagement Survey Best Practices

REPORT Phase 3:

Page 17: DecisionWise Webinar: Employee Engagement Survey Best Practices

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Webinar: Employee Engagement Survey Best Practices

Be transparent about who will get reports.

Page 18: DecisionWise Webinar: Employee Engagement Survey Best Practices

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Webinar: Employee Engagement Survey Best Practices

Roll-out results and roll-up action plans

Results

Action Plans

Page 19: DecisionWise Webinar: Employee Engagement Survey Best Practices

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

Action plan at all levels.

Page 20: DecisionWise Webinar: Employee Engagement Survey Best Practices

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Webinar: Employee Engagement Survey Best Practices

Teach engagement

4%

24%

49%

23%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Fully Engaged

Key Contributors

Opportunity Group

Fully Disengaged

DecisionWise Engagement Index 2013 Benchmark

Database

Page 21: DecisionWise Webinar: Employee Engagement Survey Best Practices

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Webinar: Employee Engagement Survey Best Practices

Tie results to business metrics.

Page 22: DecisionWise Webinar: Employee Engagement Survey Best Practices

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Webinar: Employee Engagement Survey Best Practices

Focus on immediate quick wins and long-term change.

Page 23: DecisionWise Webinar: Employee Engagement Survey Best Practices

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Webinar: Employee Engagement Survey Best Practices

Tie changes back to survey results.

Page 24: DecisionWise Webinar: Employee Engagement Survey Best Practices

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Webinar: Employee Engagement Survey Best Practices

www.decision-wise.com | +1.801.960.1400

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