decisionwise webinar: employee engagement survey best practices
DESCRIPTION
During this webinar we'll share the best methods for preparing, administering, and rolling out the results from your employee engagement survey based on over 17 years of experience conducting surveys around the world. We'll also identify the most common mistakes organizations make when conducting an employee engagement survey and how to avoid them.TRANSCRIPT
Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
Webinar: Employee Engagement Survey Best Practices
Employee Engagement Survey Best Practices
Charles Rogel Dir, Business Development
Kristin Chapman Dir, Client Services
Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
Webinar: Employee Engagement Survey Best Practices
Three common mistakes
Fail to measure.
Fail to plan.
Fail to act.
Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
Webinar: Employee Engagement Survey Best Practices
PREPARE Phase 1:
Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
Webinar: Employee Engagement Survey Best Practices
Satisfaction
Engagement
Hearts, Hands, & Minds
Contractual
Transfo
rmatio
nal
Transactio
nal
Meaning Autonomy Growth Impact Connection
DecisionWise Model
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Webinar: Employee Engagement Survey Best Practices
Use a valid survey tool.
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Webinar: Employee Engagement Survey Best Practices
Determine length and format.
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Webinar: Employee Engagement Survey Best Practices
Limit open-ended questions.
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Webinar: Employee Engagement Survey Best Practices
Consider demographic questions.
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Webinar: Employee Engagement Survey Best Practices
Set anchor questions.
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Webinar: Employee Engagement Survey Best Practices
Don’t ask what you don’t want to know.
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Webinar: Employee Engagement Survey Best Practices
ADMINISTER Phase 2:
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Webinar: Employee Engagement Survey Best Practices
Communicate on all organizational levels.
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Webinar: Employee Engagement Survey Best Practices
Think through the logistics.
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Webinar: Employee Engagement Survey Best Practices
Offer incentives; make it fun.
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Webinar: Employee Engagement Survey Best Practices
Target reminders.
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Webinar: Employee Engagement Survey Best Practices
REPORT Phase 3:
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Webinar: Employee Engagement Survey Best Practices
Be transparent about who will get reports.
Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
Webinar: Employee Engagement Survey Best Practices
Roll-out results and roll-up action plans
Results
Action Plans
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Webinar: Employee Engagement Survey Best Practices
Action plan at all levels.
Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
Webinar: Employee Engagement Survey Best Practices
Teach engagement
4%
24%
49%
23%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Fully Engaged
Key Contributors
Opportunity Group
Fully Disengaged
DecisionWise Engagement Index 2013 Benchmark
Database
Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
Webinar: Employee Engagement Survey Best Practices
Tie results to business metrics.
Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
Webinar: Employee Engagement Survey Best Practices
Focus on immediate quick wins and long-term change.
Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
Webinar: Employee Engagement Survey Best Practices
Tie changes back to survey results.
Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com
Webinar: Employee Engagement Survey Best Practices
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