Download - Alex D Paul Product Manager
Alex D Paul
Product Manager
ITIL For Those Who Don’t Have The Time
ITIL – A Quick Backgrounder
ITIL – Collective Knowledge
ITIL Versions – What is right for me?
ITIL V2
Red Book Blue Book
ITIL V3
Core ModulesCore Modules
ITIL V3 recommends BSMITIL V3 recommends BSM
How ITIL V3 relates to V2
ITIL Process and Software
Train StaffTrain Staff
Consultants to design processConsultants to design process
Purchase and Implement Software
Purchase and Implement Software
After Training - Where Do I Start?
Too m
uch of
informatio
n
Too m
uch of
informatio
n
ITIL V3
Pink Elephant Certification
ISO 20000
ITIL Process consultants
Pink Elephant Certification
ITIL V2
ITIL software products
ITIL Process and Software
Mostly, this is the part where you get robbedMostly, this is the part where you get robbed
What People think about ITIL
ComplicatedComplicated Not for SMBsNot for SMBs ExpensiveExpensive
But Common Sense is made expensiveBut Common Sense is made expensive
In Reality
Customers Consultants400 Euros per
day
Consultants400 Euros per
day 100 k Euros Annual Fee100 k Euros Annual Fee
Complex Software
Take a minute to think
ITIL is free but why should software be so expensive?
What are my options?
Get Your AnswersRun a comparison and get your own answers
Get The Complete Picture
Thank YouI should try writing ITIL V4