Download - 5 Ways Organizations Get eLearning Wrong
My Disclaimers
• I don’t have all the answers – see chart.
• Beware of Urban Legends.
• Don’t be offended.
http://www.flickr.com/photos/nickwebb/
Who is this guy?
Data Sources
• Poll of social networks• Twitter• LinkedIn Groups• LearnTrends
• Research on Internet
• Review of Books
Created at: http://sxoop.com/twitter/
Agenda
Visual agenda image created in Wordle at: http://www.wordle.net/
Let’s Play!
Flash version of Family Feud from: http://www.theblog.ca/familyfeud
Lack of Vision
http://www.ferrabyling.com
Strategy guides your way forward.
http://www.ferrabyling.com
Alice on Strategy
“Would you tell me, please, which way I ought to go from here?”
“That depends a good deal on where you want to get to,” said the Cat.
“I don’t much care where–” said Alice.
“Then it doesn’t matter which way you go,” said the Cat.
”–so long as I get SOMEWHERE,” Alice added as an explanation.
“Oh, you’re sure to do that,” said the Cat, “if you only walk long enough.”
http://www.flickr.com/photos/cygnoir/
Strategy:
Creates a shared mental model by answering questions like:
• Are we doing the right work?• What should we be doing?• How will our work be done?• Is our work having an impact?• How will we sustain our efforts?
All products copyright Sears Brands, LLC
Strategy guides your decisions
Performance and Behavior Change
Skill Building and Application
Information and Awareness
$$ $$$ $$$ $ $ $
Image adapted from Allen Communications presentation
Performance and Behavior Change
Skill Building and Application
Information and Awareness
$$$ $$ $$$$$$
Strategy guides your decisions
Image adapted from Allen Communications presentation
See things differently.
http://www.flickr.com/photos/yellowcloud/
Problems are not created equally.
KnownChaos
Complex Knowable
Cynefin Framework
Single or multiple actions to stabilize situation
Multiple small and diverse interventions to create options
Analytical techniques to determine facts and option range
Standard processes with review cycle and clear measures
Adapted from http://en.wikipedia.org/wiki/Cynefin
People learn differently.
Expert
Proficient
Competent
Advanced Beginner
Novice
IntuitionRelevant
Focus
Part ofSystem
RulesConsidersEverything
DetachedObserver
Dryfus Model of Expertise From Pragmatic Thinking and Learning, by Andy Hunt
Learning is not an event.
Time
Perf
orm
ance
Satir Change Model Adapted from Clark Quinn http://blog.learnlets.com/
Change comes slowly
http://www.astd.org/TD/Archives/2009/August/0908_Learning_Gets_Social.htm
Environments fuel learning.
http://www.internettime.com/2008/04/learnscaping/
http://blog.learnlets.com/?p=1033http://www.bersin.com/
Innovate or become irrelevant
Kathy Sierra, via Mark Oehlert
The Long Tail expands your options
http://www.flickr.com/photos/briansolis/
The Dilema or the solution?
http://www.claytonchristensen.com/
http://web.mit.edu/6.933/www/Fall2000/teradyne/clay.html
Ignoring Science
http://www.flickr.com/photos/fenix_21
Learning Theory
• NOT ADDIE!• Instructional approaches to influence
learning.• Sensory stimulation theory• Reinforcement theory• Cognitive-Gestalt approaches• Cognitive Theory of Multimedia
Learning• Holistic learning theory• Facilitation theory• Ausubel’s Learning Theory• Experiential learning• Action learning• Social Learning Theory• Gagne’s Nine Events• Connectivism• Others?
http://www.flickr.com/photos/jamesbt
Methods evolve from theory.
case studies
assessment simulation
role-play
demonstration
practice
instruction
coaching
briefings
games
feedback
reading
lectures
discussion
collaboration
work experience
projects‘work’ visits
questioning
research
reflection
networking
observation
consultation
sharing
performance support
exploration
discovery
ASTD Models for Learning TechnologiesAdapted from http://clive-shepherd.blogspot.com/
Cognitive Science
• Capacity of Working Memory• Attention• Storage in Long Term Memory
• Thinking• Meaning• Vision Rules
• Retrieval from Long Term Memory• Physical Movement• Experience
http://images.wellcome.ac.uk
Reading builds base knowledge
http://blog.cathy-moore.com/2009/06/no-time-for-design/
The Decline of Design
Pressure has skewed our effort
http://www.wordle.net/
where it mattersFocus
http://www.wordle.net/
Delivery Media are driven by tools..
performance support
books
podcasts/vodcasts CDs
streaming media
tapes
web pages
DVDs
simulators
downloadable documents
chat rooms
instant messaging
forums
social networks
wikis
web conferencing
blogs
telephone
teleconferencing
SMS
workbooks
ASTD Models for Learning Technologies
TV
voicemail
RSS
Adapted from http://clive-shepherd.blogspot.com/
Tools will come and go.
http://allanjosephbatac.com
Design Tips
• It is not about us!• Exercise the principle of least assistance.• Start with good beginnings.• Focus on activity, not pages.• Need to know, not nice to know.• Be aware of meaning.• Know what you’re measuring.• Respect people’s time.
http://www.flickr.com/photos/aldoaldozFrom blog response by Steve Flowers (@xpconcept)
Lack of Value
www.astd.org/TD/Archives/2009/July/0907_NewFinishLine.htm
Align measurement needs
http://www.astd.org/TD/Archives/2009/August/0908_Measuring_What_Matters.htm
Look beyond content
0
5
10
15
20
25
30
35
Other Creating Tools & Systems
Strategic Planning
Managing Courses & Programs
Evaluating Outcomes
Delivering Content
Creating Content
http://www.elearnmag.org/subpage.cfm?section=research&article=5-1
Aspect of eLearning respondent organizations will focus onover the next few years.
Value Creation
Value is driven by expertise
Opportunity to Support Business
Impact of Solution
Investment in Prof Dev
Support of Business Leaders
Talent Acquisition
Solution Addresses Problem
Depth of IDKnowledge
Critical Thinking
Unsupportive Culture
Support Learning
• Develop Meta Skills• Support Technical Skills• Provide Time• Interruption Free Zones
http://www.flickr.com/photos/damek
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http://www.flickr.com/photos/hermes-
Choose to have impact.